Jobs

Reading Strategy Coordinator - HMP Hull

Location: Hull
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Hull. Working closely with the prison and their staff, people in prison, Shannon Trust team members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hull, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include creativity, resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

Interviews are planned for the 22nd May 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-221236

We have an exciting opportunity for a Domestic Abuse Caseworker to join the team in Preston, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at Preston. Once your probation period is completed you will be eligible to apply for hybrid working. All travel costs to and from appointments from your office base will be reimbursed.

As a Domestic Abuse Caseworker, you will be:

Focusing on victims of domestic abuse and will provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support

This will include supporting victims either face to face or over the telephone to assist them in accessing services to keep them and their family safe. It will involve developing individual safety plans to meet client's needs as identified in the needs and risk assessment.

You will provide advocacy, emotional and practical support and information to victims including
exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.

You will participate fully in multi-agency meetings by being the voice of the client and follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings.

You will need to:

• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand Safeguarding issues, and the legal responsibilities surrounding these issues
• Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children
• Experience of working within a multi-agency and legislative framework
• Experience of managing a complex caseload, to prioritise work and deal with competing demands demonstrating an organised and methodical approach to work
• Have strong crisis management skills and the ability to deal with stressful and difficult situations
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
• Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.
• This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Part time 20 hours per week [over 7 days to include Sundays], with additional hours required to cover holidays.

£24,700 FTE - £13,351.35 pro rata

Location - Sutton in Ashfield, Nottinghamshire

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Sutton in Ashfield Shop. Are you self-motivated, with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have retail experience and good communication skills both inside and outside the shop, with the ability to reach out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Thursday 22nd May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Thursday 8th May onwards.

Interviews will be held on a date to be confirmed.

IN2

Prospectus is passionate about supporting organisations close to the frontline, and few organisations have greater impact on lives than this one. 

Personal debt and its consequences have an enormous effect on individuals and families alike. Our client works with partners to provide budgeting advice and support to try and alleviate these difficulties, working with service users to prepare detailed financial statements and explore ways of maximising income and reducing outgoings. Advisers in this organisation negotiate with creditors directly on behalf of clients; set up manageable and sustainable repayment arrangements and provide full casework services.
 
You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner for the clients you are supporting by liaising with your clients, advisors and partner organisations.  Effectively, you will hold the hand of clients who are finding their journey to debt relief a challenge with a mix of empathy and support, but also with comprehension of the system, and what actions the client needs to take.. 

You will empower and support financial literacy of clients and will ideally be qualified as a Connect Money Mentor (CMA) or equivalent, and will be able to demonstrate an excellent understanding of the welfare benefit system and have experience of advising customers on benefits.

At a personal level you will also need to demonstrate resilience and the ability to, understand and empathise with clients from diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. You will also need to demonstrate a high standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information.

Due to the nature of this role, a DBS check would be run on successful candidates.  Please note this is a full -time role, Monday-Friday, 35 hours per week based on site 2 days per week.

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for two full-time Paralegals to join us: one on a 12-month fixed-term contract supporting the Safeguarding with Third Parties Project, and the other in a permanent position, both roles working within our Legal team.

The Benefits

• Salary of up to £35,000- £37,000 per annum, depending on experience

• 26 days' annual leave ) plus public holidays, increasing to 29 days after 3 years’ service

• Pension scheme (3% employee contribution; up to 10% employer contribution)

• Hybrid/agile working options

• Private medical insurance and healthcare cash plan

• Employee assistance programme and access to mental health first aiders

• Learning and development opportunities

• Cycle to work scheme

• Offices in a beautiful location.

This is a fantastic opportunity for qualified paralegals with strong administrative skills and legal experience to join our high-profile charity managing some of London’s most treasured public spaces.

You’ll gain valuable exposure to a wide range of legal processes, projects and stakeholders, accelerating your experience within a nationally celebrated charity at the heart of public life.

All of this while surrounded by the natural beauty and historic charm of London’s Royal Parks – offering a truly inspiring, one-of-a-kind working environment.

So, if you want to build on your legal expertise in a role where your work has a real purpose and directly impacts the protection and enjoyment of our parks, read on and apply today!

The Roles

As a Paralegal, you will support our legal team and internal stakeholders to ensure legal documentation is prepared and maintained appropriately.

Specifically, you will assist in drafting contracts, liaising with third parties to gather information, providing updates, and advising on the use of appropriate contract templates.

Alongside this, you’ll support a variety of wider responsibilities, including proofreading and formatting documents, monitoring external spending, and helping to manage internal resources.

Additionally, you will:

• Support with redaction exercises under the Procurement Act 2023
• Draft non-standard agreements with Legal colleagues
• Help create and maintain a ‘Legal’ intranet page
• Book rooms and schedule meetings for Legal colleagues

About You

To be considered as a Paralegal, you will need:

• A Law degree, Graduate Diploma in Law or equivalent paralegal qualification
• Strong organisational and administrative experience, with great attention to detail
• Excellent time management skills and the ability to meet deadlines
• Strong written and verbal communication skills and stakeholder rapport
• The ability to collaborate effectively across teams and external organisations

Other organisations may call this role Legal Assistant, Legal Administrator, Junior Legal Executive, Legal Support Officer, Legal Contracts Officer, or Legal Co-ordinator.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you want to make an impact as a Paralegal, please apply via the button shown. Successful candidates will be appointed on merit.

Acts 435 is seeking a dynamic and creative Digital Content Officer to play a key role in communicating the charity’s vision, mission, and impact through engaging digital content across social media and its website. The successful candidate will be responsible for producing a variety of content that resonates with the charity's community of donors, churches, and supporters. This role will help increase awareness of Acts 435’s work and contribute to growing its donor and church/charity networks, while maintaining it’s Christian ethos.

The Digital Content Officer will be responsible for producing social media posts, videos, graphics, and more to support the charity’s online presence, as well as campaigns and appeals throughout the year. They will also utilise digital content to help grow the network of church/charity partners. This is a part-time, flexible position that requires a passionate individual with a strong ability to tell stories through digital media.

As a result of our Christian ethos, and due to the nature of representing and expressing our Christian values through digital content, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to our mission, principles, values and practices by:

• Being an active member of a local church congregation.
• Having an understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
• Being able to express Christian principles, including using scripture, to promote our values.

The role is to be predominatly home-based, but with weekly meetings in York, so the candidate must be reasonably local to York and the surrounding area. Due to the nature of digital content there will be travel involved when filming different partners and locations. 

We are looking for a Community Events Manager to deliver and portfolio of digital and physical fundraising and engagement events.

This is a Hybrid role with ideally 2 days a week in the Buckinghamshire office.

The Charity
A friendly, supportive and aspirational disability charity dedicated to providing life changing practical and emotional support to those most in need. You would be joining a strong team with an uplifting and supportive working culture along with access to a range of work benefits that include:
24 days annual leave, plus bank holidays, 3 days off between Christmas and New Year and your birthday off.
Maternity and Paternity and adoptions pay.
4% pension contribution if candidate contributes.
Learning and development opportunities.

The Role
Identify, develop, plan and execute a calendar of virtual and physical community fundraising and engagement events and activities, for exmaple, a local Christmas Market, identifying third-party fundraising initiatives and virtual challenges, or leading on the identification and/or development of national events.

Oversee logistics, which may include venue booking, supplier sourcing/coordination, risk assessments and event-day management. Ensuring all events and activities comply with health and safety regulations, risk management policies and GDPR guidelines.

Build your virtual events community through effective use of social platforms/activities, which your Marcoms colleagues will support you to identify and deliver.

Develop and implement stewardship plans to encourage repeat participation and wider engagement in the charity.

Support participants in their fundraising efforts, providing fundraising specific guidance and resource.

Work with the Marcoms team to develop and deliver promotional materials, social media campaigns, and PR opportunities.

Manage events and budgets, ensuring cost-effective planning and maximum ROI.

You will manage an administrator and be supported by a strong team of fundraisers, a marketing department set up to support the development of community activity.

The Candidate
Experience in event management, ideally within the charity or community sector.

Strong fundraising knowledge and experience in income generating events and techniques both physical and through digital channels.

Budget management experience and ability to work within financial targets.

Strong project management and organisational skills.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join the Domestic Abuse Specialist Service. They will be supporting survivors of domestic abuse in partnership with the Sussex High Harm Perpetrator Programme. This role is full time working 37.5 hours per week on a fixed term contract until 31st March 2026. The role is offered on a hybrid basis, working between home, our office in Brighton, and community locations throughout East Sussex and Brighton & Hove.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression

About the role:

This hybrid role includes a combination of home, office and community-based working. You will meet regularly with clients at safe locations of their choosing. There will be travel requirements across East Sussex and Brighton & Hove.

As an IDVA you will:

• Empower survivors, supporting them to identify features and dynamics of domestic abuse
• Work with clients referred to the DASS by the High Harm Perpetrator Programme, holding a caseload of varying complexity and prioritising high risk cases for support.
• Conduct comprehensive needs and risk assessments
• Provide individualized safety and support plans, advocacy, practical support and information
• Participate in the Multi-Agency Risk Assessment Conference (MARAC), acting as the voice of the survivor and delivering on actions agreed
• Use a person-centred, survivor-focused approach, being mindful of the effects of trauma and additional barriers to access survivors of domestic abuse may experience
• Attend the monthly High Harm Panel and other mandatory conferences (including contributing to the Multi-Agency Tasking and Coordination process where applicable), representing the voice of the survivor and sharing relevant information with key agencies to reduce risk and increase safety
• Assist in delivering training, and provide consultancy and advice to other agencies as required

You will need

:
• An understanding of the issues faced by survivors experiencing domestic abuse
• A good understanding of risk assessment, safety planning & risk management for survivors of domestic abuse
• An understanding of safeguarding issues & the legal responsibilities surrounding these
• Experience of delivering services to survivors of domestic abuse and/or other vulnerable people
• Experience of working within a multi-agency and legislative framework, including building relationships with statutory and voluntary service providers
• Experience of managing a complex caseload, prioritising work and dealing with competing demands demonstrating an organised and methodical approach to work
• Ability to deliver indvidualised safety and support plans, demonstrating sufficient knowledge of risk reduction regarding harmful practices and modern slavery
• Ability to deliver training sessions to professional agencies
• Understanding and knowledge of and active commitment to promoting equal opportunities and diversity
• Ability to self-reflect, identify own welfare needs, and put in place effective self-care strategies
• Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Join the Team Transforming Lives with Pets As Therapy
 

Charity People is thrilled to be supporting Pets as Therapy (PAT) in their search for a Volunteer Experience Team Leader.

Location: PAT Head Office, Chalgrove
Hours: Full time
Salary: Circa £30K
Reports to: Volunteer Experience Manager
Line Reports: Volunteer Advisors (x3)

Hybrid working with 3 days in the office

Benefits: 28 days pro rata + pension scheme

About Pets As Therapy (PAT):

This UK-wide charity that improves wellbeing and mental health by enabling volunteers to share the joy of their pets. With 5,000 volunteers, PAT brings comfort and companionship to people in hospitals, schools, care homes, and more. Volunteers are central to everything they do, and the Volunteer Experience Team (VET) ensures they are supported every step of the way.

Role Overview:

As the Volunteer Experience Team Leader, you will lead and inspire a passionate team, ensuring exceptional support for PAT's volunteers. This is an opportunity to make a tangible impact on volunteer experience and help people connect through the power of pets. If you have a love for animals and experience in customer service or similar sectors, this could be a great opportunity to apply your transferable skills in a meaningful and rewarding way.

Key Responsibilities:

• Lead and manage the Volunteer Experience Team, ensuring high-quality service for volunteers.
• Oversee volunteer queries via phone and email, maintaining excellent communication.
• Set team objectives, conduct 1:1s, and provide support through appraisals.
• Improve systems to ensure efficient handling of volunteer inquiries.
• Collaborate with internal teams to enhance the volunteer portal (MyPAT).
• Provide direct support (approx. 70% of time) by covering phone and email enquiries.

About You:

You're a dynamic leader with strong customer service experience and a passion for supporting volunteers. Whether you have worked in customer service, the charity sector, or another relevant field, your transferable skills will be highly valued. You're organised, proactive, and ready to lead a small, dedicated team to ensure every volunteer's experience is rewarding and fulfilling.

Essential Skills:

• Proven experience in customer service, volunteer management, or a similar sector.
• Strong leadership skills with a focus on team development.
• Excellent communication and relationship-building abilities.
• Experience using CRM systems and managing databases.

This is an exciting chance to join a charity that is truly making a difference. As the Volunteer Experience Team Leader, you'll help shape the volunteer journey, leading a supportive and passionate team. If you're looking to create lasting impact and be part of a rewarding cause, apply today!

How to Apply:

If you're ready to make an impactful difference, then we want to hear from you. Please send your CV to Priya Vencatasawmy at Charity People for further details of the application process.

Due to the urgency of this role, we are advertising this position on a rolling basis, which means applications will be shared as and when received if this affects you in anyway, please reach out directly to Priya.

Interview dates: TBC

Following 13 highly successful years our current CEO, Liz Ballard, has decided to step down.

As we celebrate our 40th year, we are seeking a dynamic and visionary leader to take forward our ambitious strategy for nature and people. 

The role of CEO offers a unique opportunity to lead a passionate team and collaborate with a wide range of stakeholders, from local communities to policymakers and businesses. We’re looking for someone who understands the challenges and opportunities for a wildlife charity today, has a track record of strong leadership, and shares our deep commitment to safeguarding nature for future generations.  

We are looking for a leader who can inspire, collaborate, and motivate others to take action in support of our vision. 

If you are driven by the belief that nature should be accessible to all, and that we have a responsibility to protect and restore it, we encourage you to consider applying for this important role. 

Are you a proactive and organised leader with a background in facilities, hospitality, or housekeeping management? Join us as a General Services Manager, where you’ll play a key role in both strategic planning and the day-to-day operations of our care home environment.

You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 per annum.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.

What we re looking for:

- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Mais House
Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Civitas Recruitment are delighted to be working with a forthcoming non-profit organisation with a strategic focus on protecting and advancing the rights of Muslims across the UK. An exciting opportunity exists for a Part-Time Director to join the team. As Part-Time Director, you will lead the organisations’ vision and direction across all areas, overseeing strategic litigation that sets important legal precedents; driving research and policy initiatives that influence debate and decision-making ensuring the delivery of accessible advice and guidance to those navigating legal or civic challenges. This is a part-time, permanent role, home based within the UK with meetings and in person events in London.

Who are we looking for?

Ideal candidates will possess senior leadership experience in a legal, policy or advocacy organisation with a track record of strategic delivery and managing external partnerships. A strong understanding of UK legal and political issues affecting Muslim communities, including civil liberties, counter-terrorism and discrimination. You will be a confident communicator with experience representing organisations publicly and will have excellent written and verbal communication skills. Experience with fundraising, donor engagement and knowledge of non-profit operations or governance would be an advantage however it is not essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Civitas Recruitment are delighted to be working with a fantastic creative digital marketing agency that focus their efforts on the third sector and work with values-based organisations. Through their work they have managed to increase donations for charities as well as increase traffic to various charities websites. They specialise in crafting impactful digital marketing strategies, creative campaigns and comprehensive go-to-market plans. A fantastic opportunity exists for a Social Media Manager to join the team. As Social Media Manager, you will develop and execute creative social media strategies, with a key focus on TikTok. You will aim to engage with online communities and foster brand loyalty. This is a full-time, permanent role, home based within the UK with meetings in Bradford every fortnight.

Who are we looking for?

Ideal candidates will have 2-3 years of social media experience, ideally within an agency or in house at a brand. Candidates will be a TikTok enthusiast who understands platform trends, storytelling and viral marketing. Strong knowledge of social media algorithms, analytics and content strategies is essential for this role. You will be able to create short-form video content (experience with Cap Cut or similar editing tools is a bonus). You will have excellent communication skills and a passion for culturally inclusive marketing and engaging diverse communities including the Muslim Community.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

1. To be the point of contact at Headway Hertfordshire’s peer support groups, coffee mornings and existing Carers evening support group, within your designated area.
2. To organise and facilitate our Welwyn and Letchworth peer support groups that are held within a hall setting, together with our volunteers.
3. To attend coffee mornings at venues in East Herts (Hertford), North Herts (Hitchin) and Stevenage, together with our volunteers.
4. To attend our existing Carers Evening Support Group in Stevenage with potential for a further Carers Support Group during the day.
5. To raise any issues of concern and/or queries from group members/volunteers with the Support Coordinator as soon as possible for her to follow up.
6. To distribute information to those attending the groups sent by Headway Hertfordshire
7. Obtain signed Registers at each peer support group and coffee morning and input them onto the Headway Hertfordshire database. Records to be kept up to date.
8. Collect subscriptions from our clients at relevant Welwyn Peer Support Group(s) and pass to the Support Coordinator.  Also, be responsible for collecting money from clients and/or carers for any activities or events that Headway Hertfordshire may arrange.
9. To report any health and safety related incidents to the Support Coordinator as soon as possible for the necessary paperwork to be completed.
10. To notify the Support Coordinator as soon as possible if you are unable to attend any of the peer support groups due to illness.
11. To give the Support Coordinator at least two weeks’ notice if unable to attend the peer support groups due to holiday.
12. To support the Support Coordinator when new clients and/or carers attend the groups – Support Coordinator will try to attend with new person, but if not possible, details will be sent in advance by the Support Coordinator.
13. Administration of annual Premises Risk Assessments and individual Risk Assessments of Volunteers within your designated area.