Support service manager jobs
The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.
You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.
You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.
The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.
Main duties
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Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce
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Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom
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Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment
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Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives
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Manage the build and development of programme application sites with input from programme leads
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Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements
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Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion
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Manage the two-way sharing of application and engagement data with universities and delivery partners
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Support the communication of data and insights in Salesforce through the creation of dashboards and reports
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Prepare data for annual HEAT submissions
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Support the Senior Impact and Evaluation Manager with data and analysis when required
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Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who the following:
Skills:
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High degree of initiative and the ability to take responsibility and prioritise own workload
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Strong problem solving and analytical abilities
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Organised, independent and able to work to deadlines
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Ability to think strategically
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Excellent attention to detail
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Demonstrates a willingness to learn
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Excellent verbal and written communication
Experience
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Experience as a Salesforce administrator, particularly in the non-profit sector
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Understanding of UK GDPR principles and compliance
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Proficiency in Microsoft Excel and the Office suite
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Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs
Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:
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Knowledge and experience of the higher education, education, and/or non-profit sectors
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Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker
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Holding a Salesforce Administrator Certificate
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Project management training
We are also looking for an individual who:
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £42,025-£45,000 per annum
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Working location: Minimum of 2 office days per week
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
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DBS check will be required
Interviews
Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Join us in the ambitious ‘Birmingham In Action’ campaign, which commits to raising over £600 million of charitable funding and 1.25 million volunteer hours, positioning the University as one of the world leaders in university development. To help fulfil our exciting campaign ambitions, we are seeking to recruit a ‘Charitable Funding Manager’ (CFM) to maximise philanthropic funding across the University. The role will involve working to achieve a financial target by proactively identifying and securing income from Trusts, Foundations, and other charities.
A key member of the Development and Alumni Relations Office’s (DARO) Charitable Funding team, you will navigate the university, working closely with academics and Professional Services colleagues to identify some key areas where there are funding needs. The role will bring to life some of our ground-breaking, sector leading work in a compelling and succinct way, inspiring support from new and existing funders.
DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form. As a Charitable Funding Manager in DARO, you will be innovative, self-motivated, and take ownership of fundraising opportunities in this area. You will generate significant gifts for amazing philanthropic projects and encourage new donors to make long-term, sustainable gifts. You will have an enthusiasm for building relationships and the skill to interact with high-level donors and supporters.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
The role:
A fantastic new opportunity has arisen at the Royal Hospital for Neuro-disability for an ambitious and strategic Head of Fundraising to lead and expand the RHN’s income generation and manage and drive a high performing team.
The Head of Fundraising will be responsible for generating income from all fundraising income streams: Community, Events, Corporate, Trusts and Foundations, Legacy and Direct Mail (Donor Development). They will oversee all aspects of fundraising, including developing and implementing the Fundraising Strategy, managing key donor relationships, driving forward any capital appeals and leading a team of fundraising professionals.
Who we are looking for:
We are looking for a passionate, positive and highly experienced individual with a proven track record in senior fundraising roles within the charity sector and experience of successful income generation. Candidates must be skilled on donor stewardship and stakeholder engagement, as well as being a confident and engaging public speaker. Knowledge of fundraising standards and best practice are essential.
Main objectives of the role:
- Establish fundraising priorities and set fundraising goals in line with the wider organisational strategy
- Achieve the fundraising target and KPIs
- Lead on the organisation of a full calendar of fundraising events and activity and ensure applications are made in a timely manner
- Engage with Fellows, Trustees and volunteers to ensure wider RHN engagement
- Engage with internal teams to ensure the timely promotion of events, activities and to ensure engagement
- Work with clinical service teams particularly those areas fully funded by fundraising, to provide case studies and outcome reports
- To work closely with the Communications team to fully utilise social media and the RHN website for all fundraising events and activities.
- Act as the primary contact for volunteer committees and external partners as necessary
We are happy to consider applicants who are looking to work part-time for a minimum of 3 days a week.
Candidates must be willing to work occasional evenings and weekends for events.
What we can offer you:
- Generous annual leave entitlement
- Hybrid working – a strong on-site presence is required for this role with a minimum of 3 days working on-site per week expected (pro rata for part-time)
- Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
- Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)
- Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union
- Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
- Free on-site parking (rare in London)
- More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Want to find out more?
We would be delighted to have an informal conversation with interested applicants and provide more details on the role, team and the RHN! Please vist our website to view our full Job Description and learn more about us.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

The client requests no contact from agencies or media sales.
The Partnerships and Business Development Manager is responsible for securing and sustaining business and property support for The Fitzrovia Partnership, with a primary focus on ballot delivery and long-term levy payer engagement.
The role leads the practical management of the Camden and Westminster occupier ballots, voluntary membership, property forum and targeted engagement activity. It is delivery-focused and process-driven, ensuring that engagement activity is well planned, well recorded, and directly supports successful ballot outcomes.
Working closely with the Marketing and Communications team, the postholder ensures engagement activity is aligned with wider messaging and campaigns, while retaining clear ownership of relationships, follow-up, and conversion.
Key Duties and Responsibilities
Business and Property Engagement
· Lead direct engagement with levy-paying businesses and property owners through meetings, visits, calls, and structured follow-up.
· Build and maintain strong working relationships with key decision-makers, ensuring consistent and informed dialogue.
· Develop, lead and manage engagement plans for priority occupiers and property interests, with clear objectives and outcomes.
· Act as a first point of contact for ballot-related queries and engagement issues.
Ballot Management and Delivery
· Manage the end-to-end occupier ballot process, working with the billing authority to ensure compliance with statutory requirements and deadlines for the 2027 Camden and 2028 Westminster ballots.
· Maintain detailed ballot timetables, engagement trackers, and risk logs to support back-to-back ballots.
· Coordinate internal inputs to ballot materials, ensuring engagement intelligence informs content and targeting.
Voluntary Membership
· Manage the development and delivery of a voluntary membership offer alongside statutory levy arrangements.
· Identify, engage, and convert voluntary members, tracking participation and renewals.
· Ensure voluntary members receive clear value through engagement, access, and communication.
Project Management
· Plan and deliver targeted engagement campaigns in support of ballots and priority projects.
· Manage engagement activity as structured projects, with defined milestones, actions, and reporting.
· Work closely with Marketing and Communications to align engagement activity with campaigns, while retaining ownership of delivery, follow-up, and outcomes.
· Support delivery of engagement-led projects such as property forums, briefings, and issue-based meetings.
CRM, Data and Insight
· Take ownership of CRM use for engagement, ensuring all interactions, outcomes, and next steps are accurately recorded.
· Maintain high data quality to support ballot readiness, reporting, and audit requirements.
· Produce regular engagement reports showing coverage, risks, gaps, and progress towards ballot thresholds.
· Use CRM insight to prioritise effort and guide engagement strategy.
Governance and Reporting
· Prepare clear written updates, briefings, and summaries for senior leadership, the Board, and relevant sub-groups.
· Ensure engagement activity complies with data protection and internal governance requirements.
· Support audit trails and evidence requirements associated with ballot delivery.
This role works closely with the Marketing and Communications team to ensure consistency of messaging, timing, and audience targeting. However, it remains distinct in its focus on relationship management, ballot mechanics, CRM discipline, and delivery of outcomes, rather than content creation or communications strategy.
Person Specification
Skills and Experience
· Strong and proven experience in business engagement, membership, stakeholder management, or business development in a place-based or membership organisation.
· Demonstrable experience in a commercial development role, or strong evidence of meeting conversion targets in a B2B environment (for example, membership, sponsorship, account growth, renewals, or service sales).
· Proven experience managing complex processes or campaigns with fixed deadlines.
· Strong project management skills and attention to detail.
· Experience using CRM systems to manage relationships, track activity, and produce reports.
· Ability to work closely with communications colleagues while retaining ownership of delivery and follow-up.
· Strong written and verbal communication skills, particularly for briefings and engagement reporting.
Knowledge and Understanding
· Understanding of BIDs or similar partnership organisations and the importance of ballot legitimacy.
· Awareness of how businesses and property owners engage with place-based organisations.
· Understanding of data protection and responsible handling of stakeholder information.
Personal Attributes
· Organised, persistent, and comfortable working to targets and deadlines.
· Confident and professional when dealing with senior stakeholders.
· Practical, delivery-focused, and outcomes-driven.
· Willing to learn, reflect, and continuously improve.
To apply for this role, please send a max 2-page cover letter and CV. Shortlisted candidates will be invited to interview (w/c 9 February 2026)
The client requests no contact from agencies or media sales.
World Veterinary Service – Major Donor Manager
Location: Remote or hybrid, with monthly meetings at Dorset office and regular travel for meetings with donors.
Salary: £40,000-£45,000 per annum.
Contract: Permanent, full-time hours.
Worldwide Veterinary Service – which helps animals in places where no one else can - is seeking a passionate, proactive and relationships-driven Major Donor Manager to support the growth of their major giving programme.
Worldwide Veterinary Service (WVS) champions animal welfare around the world, sending vets where they are needed most, providing expert veterinary training in hard-to-reach places, and shipping urgent aid supplies worldwide. Last year they treated over 103,000 animals, trained over 2,800 vets and vaccinated over 1.2 m dogs against rabies.
Reporting to the Head of Philanthropy, this role offers an exciting and unique opportunity to shape a vital income stream from the ground up - identifying, cultivating, and stewarding high-net-worth individuals (HNWIs) who are motivated by global animal welfare. You will be responsible for developing and delivering a major donor strategy to grow the pipeline of prospective HNWIs and building compelling cultivation and stewardship journeys, including bespoke proposals, events and communications. You will also manage a portfolio of warm and cold prospects with the aim of generating five- and six-figure gifts over time.
The ideal candidate will be a skilled communicator - someone who thrives on building authentic partnerships and translating complex global work into powerful donor propositions. You’ll be excited by the task of growing something new and ready to work collaboratively as part of a small but ambitious philanthropy team. While the primary focus is on major donors, the post-holder will also provide support across other philanthropic income streams - particularly corporate partnerships and trusts and foundations - contributing to ambitious fundraising goals. Finally, candidates for this role must be adaptable and comfortable working with ambiguity and the dynamic, fast-moving environment of this growing charity.
This is an ideal role for an experienced fundraising professional who is ready for their next challenge and wants to make lasting improvements to the lives of animals around the world.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 26 January.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
Reporting to the CEO, the Governance and executive support officer will work closely with our ambitious Senior Leadership Team and Board of Trustees to enable effective governance and leadership across the charity. The post holder will play an essential role in coordinating work across the organisation and helping us to Beat Macular Disease.
Whilst providing administrative support and diary management, the highly organised post holder will support the CEO with internal communications and policy coordination, as well as owning and managing key organisational resources such as our risk register, compliance register and policy register.
As a natural collaborator and excellent communicator, the post holder will have experience of supporting complex meetings and providing high quality governance support at Board and Committee meetings.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit our website.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Closing date: Friday 16 January 2026 at 09:00
Interviews: Tuesday 27 January 2026 (Virtually online)
Please view the full job specification on our vacancy page of the website
To apply, please email your CV with a covering letter
Location: Homebased or Southwest Area Office, BS3 2NS
Contract: Part time, two days/14 hours per week, fixed term until 31 December 2026
Salary: £10,600 per annum, pro rata (£26,500 full time equivalent)
Closing Date: 18 January 2026
Interview: w/c 26 January 2026
Are you a Training Support Officer looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Training Support Officer to join our team.
About the role
This role provides tactical and targeted support to our District teams as we seek to enable our volunteers to deliver training to both cadets and volunteers in line with the Sea Cadets Learning Strategy. This post is responsible for supporting the delivery of the district training, including Royal Marine Cadet (RMC) training activity at Troop level. The work location can be flexible (home or office-based) requiring regular evening and weekend working supporting our volunteers by attending virtual meetings and delivering online training.
Responsibilities
- To provide functional support to our area Training Managers and District and RMC Troop Teams, ensure the district training plans are delivered, amended as necessary throughout the year, to the training plan and in line with identified training needed to best support the delivery of the Sea Cadet Experience.
- To support specific District Teams including the District Training Officer (DTO), District Recreational Officer/ Deputy District Officer (DRO/DDO), District Staff Officers (DSO), and RMC Troop Commanders (Trp Cdr) identified as requiring support under our change management process.
- To work closely with all District Officers to increase the number of certificated, current and competent instructors, and develop the capability and capacity of District Instructors to deliver training to cadets and volunteers across all Districts.
- To support the ATOs/DTOs/RMC Troops in all training matters (including uniformed and unit management teams) with a specific focus on Districts/Troops that need support.
- Support our Programmes and Virtual Training Manager with the co-ordination the of delivery of appropriate MSSC and other approved training packages (including BTEC, Duke of Edinburgh’s Award) appropriate to the age and experience of cadets across the organisation.
- Work under the leadership of our Assistant Director Sea Cadet Learning monitor performance against set targets set by the National Support Centre to ensure equitable access for cadets and adults to the Sea Cadet Experience.
Requirements
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- Experience in working with youth groups and awareness and understanding on the challenges young people face.
- Experience in coordinating and supporting a programme of training activity.
- Experience in coaching and mentoring volunteers.
- Experience of drawing data to create support plans for delivery of activity.
- Experienced trainer with the ability to deliver engaging and impactful training.
Benefits
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- 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.
Job Title: Floating Support Worker
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 28 January 2026
Interview Date: 16 February 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Finance & Operations Manager is a multi-functional role at the heart of Peer Power Youth. You will ensure that the charity is well-run, financially sound, compliant, safe, and operating in line with our mission and values. This role oversees our core business functions: finance coordination, HR processes, charity governance, risk, compliance, systems, facilities oversight and office management, with some support from external contractors e.g. for HR and IT.
A key part of your role is supporting the CEO and the Board. You will prepare meeting papers, ensure timely management accounts and reports, maintain compliance calendars, and help ensure trustees have the insight they need to make strategic decisions. Your work will enable the Chief Executive, senior leadership team and youth engagement teams to focus on delivering impact for children and young people.
This is a role for someone who enjoys variety, responsibility and problem-solving and who wants to help build a thriving, values-led, empathetic organisation.
We recognise that people bring experience from different sectors. If your background is in education (e.g. as a Bursar or Business Manager), the public sector, or another values-driven organisation, we encourage you to apply and help us understand how your skills translate to this role.
Please submit a CV and cover letter (maximum 1-2 pages) that addresses the person specification, and specifically the headings mentioned in the application pack. We are interested in your experience, approach and values.
The client requests no contact from agencies or media sales.
The purpose of this role is to deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and good practice, to our Clinic and Animal Behaviour teams in London and to our Battersea Old Windsor and Battersea Brands Hatch sites. The postholder will provide expert HR advice and support to line managers and staff, coaching and empowering managers to lead on people matters with support and guidance where required.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 26th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview (online via Teams): w/c 2nd February 2026
Second interview (if necessary, in person): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
We are looking for a compassionate and committed Caseworker to provide structured, tailored support plans based on holistic assessments for individuals affected by crime. This role is offered on a hybrid basis, working from home and our base at Dyfed Powys Police Headquarters in Carmarthen. Regular travel throughout the area will be required.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role
This role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen. As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You:
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: Camden Head Office/WFH (Hybrid - 2 days in the office)
Salary: £42,978 per annum
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 19th January 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Management Accountant at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
You will be joining a team of 8 committed and inspiring individuals who are committed to Solaces mission of preventing violence and abuse as well as providing services to meet the needs of survivors of gender-based violence, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. We are a looking for friendly and diligent individual to join our services and help us make a difference.
About the Role
The Management Accountant will work closely with the Head of Finance to enhance financial services and provide supportive management accounting at Solace. You will work alongside the Assistant Management Accountants to produce accurate and timely internal and external financial reports.
The Management Accountant will have line management responsibilities for the two Assistant Management Accountants.
In this role, you will prepare monthly income and expenditure reports for more complex allocated projects and the organisation as a whole, the monthly cashflow, funder reports and lead on the preparation of the budget and half yearly forecasting. You will ensure that management accounts are produced within established deadlines with commentary of financial reporting variances. You you will meet regularly with budget holders and be able to explain the accounts to non-finance colleagues. Provide project terms and financial information to the Director of Finance and Business Support and Head of Finance.
As part of your support to our business development plans you will provide fast responses to requests for support for pricing of new bids, grant applications, tenders and provision of other relevant financial information.
As part of the annual statutory reporting you will assist and support in the preparation of the year-end close and audit.
At all times you will support the Head of Finance to develop a business partnering approach between Finance and the widder organisation.
About You
The successful candidate will be a nearly or fully qualified accountant (ACCA, CIMA, CCAB) or qualified by experience and desirably with knowledge of charity SORP reporting requirements, with charity experience on multi projects accounting.
Able to produce accurate reporting on timely manner and able to work under pressure to meet deadlines. Strong team player as well as working independently. Can work with non-finance budget holders with clear communication skills. Have strong knowledge of Excel and of working with finance systems.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re hiring: Clinical Administrator (Full-Time)
Are you highly organised, detail-driven and calm under pressure?
Do you enjoy keeping complex services running smoothly behind the scenes?
Muscular Dystrophy Support Centre (MDSC) is looking for a Clinical Administrator to support our therapy and clinical services from our Coventry centre.
You’ll coordinate therapy schedules, manage referrals and service-user records, support satellite clinics, and work closely with therapists to ensure services are delivered safely, efficiently and with care.
You’ll be great if you:
Are highly organised with strong attention to detail.
Are confident using IT systems and databases, Care about quality, accuracy and good service
Communicate clearly with professionals and service users
This is a vital role in a supportive charity where your work directly supports people living with long-term conditions.
We work together to support people affected Muscular Dystrophy, creating an environment where full potential and optimal well-being can be achieved, t

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Southwark. No personal care or experience is required, just the right values.
£29,927.87 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The successful applicant will have experience working closely with a range of services to support individuals to address and/or recover from their dependence on drugs and or alcohol. Or have expertise in supporting customers with complex mental health needs, including dual diagnosis, forensic histories, and personality disorders.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly test boundaries and have experienced multiple traumas as a result of abuse, neglect and substance misuse and addictions it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.
You will have excellent knowledge of harm reduction techniques and various treatment approaches for addiction and be confident in the use of these approaches. These should include but are not limited to medication treatment, behavioural counselling and relapse prevention. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset-based support to a caseload of up to 4 complex service users with substance misuse support needs. - The caseload is subject to change depending on the service needs. Shifts are - Early 8-4pm late 2pm-10pm Monday to Friday and double or 8am-3pm/3pm-10pm Saturday and Sunday. With some mid shifts. Working days also includes bank holidays.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
The Vacancy
Senior High Value Fundraising Manager
Salary: up to £51,176 (depending on experience)
Location: Remote with regular travel to London / Downton
Hours: 35 hours per week
Contract: 12 month fixed-term
About the Role
We have an exciting opportunity for a Senior High Value Fundraising Manager to join our Relationship Fundraising team at Help for Heroes. This senior role will shape and lead one of our most strategically important income streams—ensuring we continue delivering life-changing support for veterans and their families.
This senior role is perfect for a confident relationship fundraiser with experience securing major gifts, running high-value campaigns, and delivering impactful special events.
You’ll lead the development and delivery of our high-value giving strategy delivering in excess of £1.2m over the next 12 months, including the £17m No One Left Behind campaign, major donor income, and a new 3-year Special Events strategy. With responsibility for a talented team, you’ll build a strong major donor pipeline, secure 5- and 6-figure gifts, and deliver exceptional supporter experiences.
You’ll collaborate across the organisation to shape compelling proposals, develop high-value communications, support our 20th anniversary plans, and ensure strong financial management and reporting.
As a senior leader, you will inspire, coach and develop your team, fostering a culture of collaboration, excellence and innovation.
About You
We’re looking for a strategic and inspirational leader with:
- Proven experience securing large (6-figure+) gifts from HNWIs
- Successful delivery of multi-million-pound campaigns or major donor programmes
- Experience leading and developing high-performing teams
- Strong event leadership experience in income-generating and stewardship events
- Excellent stakeholder engagement, communication and relationship-building skills
- Confidence managing £1m+ targets, budgets and KPIs
- A flexible, calm and collaborative approach
- Passion for supporting veterans and their families
- Regular travel and some evening/weekend events are required.
About the Team
The Relationship Fundraising team is a key driver of sustainable long-term income for Help for Heroes securing income from Philanthropists, Businesses, Trusts and Foundations, Volunteers and Community partners. You will join a collaborative, passionate and expert team who are committed to delivering transformational support for the Armed Forces community.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
- Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 16th January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.



