Support service manager jobs
Lead the next chapter of SSAFA’s culture transformation
Are you passionate about driving positive change and shaping organisational culture? SSAFA, the Armed Forces charity, is seeking a business partner to lead the culture transformation impacting over 3,000 staff and volunteers. This transformation will see the entire organisation working collaboratively, engaging with a diverse set of stakeholders. This is a rare opportunity to shape the future of a national charity with a proud history and ambitious vision.
As the Culture Transformation Lead, you will head a complex multi-faceted programme that will enhance our governance, systems, processes, behavioural standards, and connection to our organisational strategy.
Reporting directly to the CEO, you will work closely with the Executive team. You will lead and guide a representative group of staff and volunteers (the Culture Ambassadors) to build trust, empower people and promote unity across SSAFA. With the support of the Executive team, you will ensure our culture transformation initiatives are fully integrated into our strategy and governance.
About you
You will have proven experience of managing large-scale, complex organisational culture or change transformation programmes with multiple project streams.
To take our people on the journey with you, you will:
- be committed to SSAFA’s values and to fostering an inclusive, positive workplace culture,
- thrive in an environment where priorities may shift and outcomes are not always immediately measurable, demonstrating resilience and adaptability in the face of ambiguity,
- be able to engage, inspire and motivate diverse audiences through excellent communication and leadership skills,
- have a high level of emotional intelligence and the ability to build effective relationships,
- have refined influencing skills, tact, diplomacy, and confidence working cross-functionally, and
- have a strategic mindset, with analytical and creative problem-solving skills, digital agility and proficiency across Microsoft 365.
Are you ready to lead a culture transformation that makes a real difference? Apply now and help shape the future of SSAFA.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 27 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: w/c 16 February 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Allsorts is seeking a creative, energetic and dedicated Youth Programmes Worker to help us deliver our vision of a world where LGBTQ+ children and young people are free to be themselves. As a Youth Programmes Worker, you will be part of a skilled, collaborative, forward-thinking team that is excited about the transformative power of youth work in the lives of LGBTQ+ children and young people in Sussex.
You will play a key role in Allsorts Youth and Education Service, developing and delivering high-quality, inclusive group work and short programmes that respond to the needs, interests and experiences of children and young people. Working collaboratively with colleagues, volunteers, and partner organisations, this role helps ensure that LGBTQ+ children and young people across Sussex have access to safe spaces, meaningful activities, and opportunities to develop life skills and confidence.
Key Responsibilities:
-
Plan and deliver high-quality youth groups and programmes
-
Deliver targeted support and coaching
-
Deliver outreach and school-based workshops
-
Champion youth participation
-
Monitor, record and evaluate impact
About You:
You have experience working with children and young people in a youth or similar setting. You bring strong energy, enthusiasm and creativity to frontline youth provision. While you don’t need to identify as LGBTQ+, you must have a deep understanding of the challenges faced by LGBTQ+ communities and a commitment to equity and inclusion.
Why Join Us?
This is an exciting opportunity to help develop the Youth & Education Service at a well-respected Sussex-based organisation. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.
About Allsorts
Allsorts' mission is to listen to, connect, and support children and young people under the age of 26 who are lesbian, gay, bisexual, trans, queer (LGBTQ+), or exploring their sexual orientation and/or gender identity.
By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.
There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.
Youth and Education Service
We offer youth groups, programmes, one-to-one support, activities, residential trips, in-school support, and much more for children and young people across Sussex.
Parents & Carers Service.
We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.
Training and Consultancy Service
We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. Our goal is to help build people’s knowledge of LGBTQ+ issues and their confidence in being effective allies to LGBTQ+ children, young people and adults.
Allsorts Youth Project listens to, supports, and connects children & young people (under 26) who are LGBTQ+.



The client requests no contact from agencies or media sales.
Location: Hybrid
Department: External Affairs & Communications directorate
Salary: £43,500 - £48,000
Contract Type: Permanent
Hours: Full Time (35 hours per week)
Closing Date: 19th January 2026, 10.00am
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
Overall Purpose
This role works flexibly across the organisation, providing practical support and expertise around impact, learning and insight in relation to our mission.
This is a practical role, which will deliver support across a number of related areas
• Ensuring we are capturing, understanding and using evidence and data to inform the development of our programmes, initiatives, policy positions and wider organisational strategy
• Support the design and delivery our work to ensure we are set up to measure our impact or that of our sector, and providing support both internally and externally
• Capturing and ensuring we are using the insights we generate.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
Impact and Insight Delivery
• Work with colleagues across the organisation, and in particular programmes and policy teams and wider organisation to help convene, capture, collate and analyse evidence and impact data from external sources, bringing expertise and practical support to the development of transformation initiatives, policy positions, and wider organisational strategy.
• Support the development of impact frameworks for our initiatives, supporting a systems level understanding of the transformation we seek, and at an organisational level.
• Work with colleagues across the organisation to shape and scope the evaluation/learning required to inform our initiatives or those of our members.
• Ensure strategic alignment of evaluation and impact measurement between our initiatives and programmes.
• Analyse and synthesis data and information received from evaluations, grant reports, learning events and other activity to establish key insights
• Create reports and summary insight documents which capture and explain insights succinctly and in ways that help understand and share key insights, informing our policy and the development of future transformation activity.
• Develop sector benchmarking reports to evidence the impact of the sector and the organisation.
Stakeholder Management and External Engagement
• Assist in the design, tendering, mobilisation and management of external evaluators or external suppliers of learning & insight activity.
• Provide strategic and technical insights into externally commissioned evaluations.
• Support colleagues in the design of high quality learning events, and provide additional capacity when required for their delivery.
• Contribute to supporting NHS Charities to improve their ability to capture learning and insight, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on learning and insight.
Internal Collaboration
• Provide practical support to learning processes and help drive an internal culture of learning and development
• Coach and upskill colleagues in the design and delivery of activity relating to learning, analysis and insight capture.
• Provide expert evaluation support where required across the organisation
• Ensure that colleagues across the organisation are informed of insight and learning emerging from programmes, and work with them to identify areas of interest for further exploration.
• Support governance processes by contributing to reports, papers, feeding back to meetings, review panels or advisory groups.
Other duties
· Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
· Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
· Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
· Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-225 782
Job Title: Receptionist & Conference Administrator
Contract: Permanent, Full Time
Hours: 35 hours per week (Saturday & evening cover occasionally)
Salary: Circa £25,207 per annum (Inclusive of Real Living Wage)
Location: Coram Campus, London.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
In December 2018, Coram opened the Queen Elizabeth II Centre, which houses the Rangoonwala Conference and Learning Centre. These spaces provide modern and flexible facilities for meetings, trainings, and conferences of up to 140 delegates. Proceeds from these meetings directly contribute to Coram’s charitable mission.
About the role
This is an exciting opportunity to join Coram’s Conference & Visitor Services Team, working in the conference team assisting with meetings and events and covering Reception. You will be working in a busy conference centre and reception desk and will have a passion for providing excellent customer service by giving a positive first-impression to every visitor to the Coram’s campus. You will have the ability to multi-task as this role requires you to assist the Conference team in in all aspects of the meeting process, from bookings, invoicing, and servicing meetings. We are looking for an enthusiastic, well organised individuals. The ideal candidate will have strong administration skills, some reception and hospitality experience preferred, and a flexible ‘can do’ approach.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Friday 16th January – 9am
Interview date: TBC
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Domestic Abuse Caseworker
We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based at the office in Portsmouth with regular travel required throughout the region.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Position: 6515 Caseworker - Domestic Abuse
Location: Hampshire (with regular travel required throughout the region)
Hours: Full time 37.5 hours per week. Monday to Friday shifts between 9am-7pm (usually 2 x late shifts per week) & 1 in 4 Saturdays 8am-4pm with a day off in lieu.
Contract: Permanent
Salary: £26,830.20 per annum
Closing Date: 04/02/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining the services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
- Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
- Identify barriers to accessing services and work with partners to provide ongoing support.
- Keep accurate and confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial.
You will need:
- Strong written and verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational and time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team and independently
- To develop and maintain partnerships with internal and external organisations.
- The ability to maintain professional boundaries and confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Benefits
The competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PEW-252
Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).
About this exciting opportunity
Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.
We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.
What we are looking for
- Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- L3 in Advice and Guidance or equivalent
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- An ability to work sensitively with clients applying trauma-informed strategies
- Impressive IT, relationship-building and communication skills, both verbal and written
Please note this role requires Enhanced Adult DBS checks
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 9am 02 February 2026.
Interview date: The position is subject to rolling recruitment. Interviews will be conducted once a suitable applicant is identified, after which the vacancy will be closed.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
We are seeking a Worship Coordinator to help strengthen and develop the worship ministry at Gateway. This role involves working closely with our Senior Pastor and existing worship leaders to deepen our worship culture, support and equip our teams, and help raise up future worshippers.
The ideal candidate will be both spiritually discerning, administratively gifted and developer of others — someone who loves the presence of God, values excellence, and thrives in organisation and team development.
Central location: West Bromwich UK.
Other locations requiring travel: Liverpool UK
Typical week: two to three days in the working week based around West Bromwich. Sundays rotate around the locations.
This role offers a unique opportunity to serve in a thriving church community, helping shape the sound and heart of worship at Gateway Christian Centre. If you are passionate about worship, leadership, and seeing people encounter God’s presence, we’d love to hear from you.
Please see the attached job description and person specification for full details.
A cover letter outlining your worship and ministry experience.
To change the spiritual climate of the continent, through changing the spiritual climate of the individual, family, region & nation.
The client requests no contact from agencies or media sales.
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 28th January 2026
REF-225 843
The time commitment will be approximately 20 panel sessions per year, with a payment rate of £500 per panel, plus reasonable expenses incurred. Attendance at 2 training sessions per year is required and travel expenses will be covered. Panel sessions are held online.
PACT is one of the UK’s leading independent adoption charities, placing children with secure and loving families and supporting them with specialist therapeutic support.
Our external Adoption Panel Members play a vital role at PACT by carefully considering applications from those wishing to become adoptive parents. We are currently seeking an independent Adoption Panel Chair, to lead our online panel in making fair, informed recommendation outcomes to a high quality standard.
You will bring an understanding of the adoption process, gained from professional or personal experience, and will be competently skilled in chairing complex meetings. You’ll be capable of facilitating active participation and ensure the panel operates within a clear regulatory and policy framework.
With an awareness of the richness of different kinds of families and their potential for meeting children/s needs, we would love to hear from you if you can bring different experiences, knowledge and perspectives to our panel member group.
We are actively working to ensure that equality and inclusion is embedded in everything that we do. It is central to our work with vulnerable children and families, and championed by our community. However, we know there is more we can do. We want to do all we can for our service users, and we want everyone at PACT to feel a sense of belonging. To support this aim, we are working proactively to develop a panel member group that it is representative of our diverse service users (both current and prospective), volunteer community and our wider eco-system. We also know the value of having panel members who champion inclusive values and bring a wide variety of perspectives to our organisation. We welcome people of all ages, backgrounds, cultures and experience to apply for this role.
If you would like to arrange an informal discussion about the role, please visit our website to find contact details for our Panel Advisor.
If you believe you can contribute to the skills and diversity of our panel as Independent Adoption Panel Chair, then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date for applications: 9am, Fri 30 January 2026
Interviews will be held on: Wednesday 18 February 2026
Other roles you may have experience of could include: Independent Adoption Panel, Adoption Panel Member, Adoption Panel Representative, Adoption Panel Chair, Adoption Panel Vice Chair, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Air Ambulance Charity Kent Surrey Sussex (KSS) is a pioneering, purpose-driven charity at the forefront of Helicopter Emergency Medical Services (HEMS). For over 35 years, we’ve delivered world-class, pre-hospital emergency care across Kent, Surrey and Sussex—responding to over 3,000 incidents last year alone and saving countless lives. Operating 24/7, 365 days a year, our highly skilled, multi-disciplinary team uses cutting-edge technology and medical innovation to reach patients in under 30 minutes, wherever they are in our region.
KSS is a complex and ambitious people centred, and values led charity with a unique culture across clinical, aviation, fundraising, marketing and communications, and corporate services. With a daily operating cost of £57K and 91% of our total income raised through public generosity, we are proud to be one team with one purpose – saving lives and ensuring the best possible patient outcomes. Our headquarters at Rochester Airport and aircraft base at Redhill Aerodrome enable the delivery of the highest standards of pre-hospital emergency care across our communities, helping us reach more patients and save more lives.
We are now seeking a strategic, values-driven Executive Director of Corporate Services to join Team KSS—a highly collaborative, expert team united by our vision of an end of preventable loss of life from medical emergency. This is a unique opportunity to play a pivotal role in shaping the future of one of the world’s leading air ambulance charities.
Executive Director of Corporate Services
Air Ambulance Charity Kent Surrey Sussex (KSS)
Across Rochester, Kent and Redhill, Surrey
Circa £110,000 full time equivalent
The role
It’s an exciting time for KSS as we refresh our strategy and take bold, collaborative action to reach more patients, improve more outcomes and save more lives. As Executive Director of Corporate Services, you’ll lead a broad portfolio of strategic and operational functions to support the delivery of the strategic plan and our lifesaving service. You’ll work closely with the Chief Executive and Board of Trustees, supported by a talented team and expert advisors, to ensure KSS remains a well-run, ethical, and innovative organisation. No matter the role at KSS, everyone is fearless and tireless in fighting to save even more lives.
About you
We are seeking a highly collaborative, financially competent leader, with:
·Commercial acumen with proven experience at a senior leadership level in treasury and finance management, budgeting and business planning
· A track record of working in innovative and ambitious environments, through a highly supportive and collaborative approach
· Experience of identifying, planning for and delivering new opportunities and efficiencies that maximise organisational-wide effectiveness.
Crucially you will be inspired by our critical work to save the lives of the thousands of people across our communities every year and our vision of an end to preventable loss of life from medical emergency.
Inclusion
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves. We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of sex, race, age, gender, disability, sexual orientation, background or religion or belief and we welcome applications from those with protected characteristics.
How to Apply
For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie.
Recruitment Timetable
Deadline for applications: Monday 19th January 2026
Interviews with Prospectus: 26th – 30th January 2026
Engagement meetings with KSS: 4th February 2026
Interviews with KSS: w/c 9th February 2026
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation.
The role is responsible for:
- Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date
- Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes
- Managing complex operational administrative issues
- Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively.
Key Responsibilities
- Grants management (for Impact on Urban Health, NHS Charities and Special fund grants)
- Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues.
- Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems.
- Carrying out due diligence checks on grant applicants. · Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding.
- Provide assistance to the Funding Operations Officers with queries regarding post-award processes.
- Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions.
- Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments.
- Reviewing investment papers for Impact on Urban Health projects
- Processing of all charitable spend ensuring compliance with grant agreements Contract management
- Carrying out due diligence checks on new contractors.
- Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems.
- Processing of all charitable spend ensuring compliance with signed contracts Special purpose fund management
- Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required.
- Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices.
- Managing queries from Guy’s and St Thomas’ NHS Foundation Trust Finance staff and fundholders in relation to invoice payments.
- Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. General
- Providing cover for the Funding Operations Manager, as appropriate.
- Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards.
- Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance.
- Ensure grants and contract records are accurately maintained. ·
- Creating and maintaining reports to support effective management of grants and contracts
- Provide absence cover for other Funding Operations team members as agreed from time-to-time.
- Support induction of new colleagues across the Foundation, and development and dissemination of guidance.
- Liaising with Guy’s & St Thomas’ NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received.
- The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
- Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values.
- Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
- Committed to the principle of continuous improvement, with careful attention to detail and due process.
- Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
- Good interpersonal skills and able to effectively liaise with both internal and external communities.
- Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
- Problem solving skills, able to use initiative and actively seeks pragmatic solutions.
- Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail.
- Team player, with an ability to support effective working relationships.
- A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems
Knowledge, experience, and qualifications:
- Familiarity with grant making and grant management processes.
- Familiarity with financial concepts around invoicing and grant payments.
- Able to communicate effectively with others, both verbally and in writing, especially when explaining process.
- Computer literacy.
- Experience of grants administration.
- Experience in financial reconciliations
- Regular use of database/CRM systems, finance systems and grants management systems.
- Experience using the Microsoft Office suite. Desirable
- Familiarity with Salesforce or other grant management systems.
- Some familiarity with health/social care/voluntary sector technical language and organisations.
- Understanding of contract and supplier management.
- Experience working within the charity sector.
- Report development and data analysis skills
The client requests no contact from agencies or media sales.
TLC: Talk, Listen, Change is a dynamic, leading relationships charity based in Greater Manchester and we are looking for a Domestic Abuse Prevention Worker (Thriving Families), to deliver tailored perpetrator interventions within a multi-disciplinary team.
The role
This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team, to support families where children are open to Child Protection or Child In Need Plans. The Domestic Abuse Prevention Worker will engage directly with adults responsible for causing harm, aiming to increase perpetrator accountability and encourage positive change. Through one-on-one tailored interventions, the goal is to reduce risk to both victims and children, while enhancing the perpetrator's willingness to alter harmful behaviours. The Domestic Abuse Prevention Worker will work collaboratively with the Thriving Families Team and other agencies, ensuring a multi-agency, whole family approach. Additionally, the worker liaises with victim/survivor services to assess risks, formulate safety plans to secure better outcomes for those impacted by domestic abuse.
About you
You’ll be confident in delivering direct work with those who use harm. This will include completing comprehensive assessments of risk and need to deliver tailored interventions. You’ll have direct experience of working therapeutically with a client group and be confident in addressing challenging and harmful behaviour. You will have experience of safeguarding processes and multi-agency working.
Above all you will have the ability to build positive relationships with difficult to engage client groups, and you’ll bring a positive, solution focus attitude. We’d also love to hear from applicants who are fluent in speaking an additional language.
We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services
and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for an Out of School Childcare Leader to join our Out of School Childcare team. The role is for a Fixed Term Contract until July 2026.
You will be responsible for leading and delivering a programme of Ofsted registered Breakfast and After School Clubs, offering a range of free play opportunities as well as structured programmes. The post holder will lead a team of playworkers and volunteers, to ensure that the service provided is of high quality and appropriate for the varying children who attend.
This role requires someone with Level 2/3 qualification in childcare, play work or equivalent or be willing to undertake this level of training upon employment.
You must have a minimum of 2 years’ experience of working in a childcare setting.
Working Hours: 25 hours per week, Monday-Friday 7.15am to 9am and 2.45pm to 6pm Term time only with optional role in holidays.
Applications can be considered as a mixture of a job share for doing Breakfast and After School Clubs or just doing Breakfast Club only or Afterschool Club only.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Key responsibilities:
·To lead the delivery of St Joseph’s Breakfast and After School Club.
·To work with individual children to offer a range of free play opportunities, as well as a structured programme of social, play and leisure activities to the varying ages and needs of the children attending the service
·To build trusting relationships with parents and families, checking that we have the correct information about the children that attend and ensuring that children are collected by authorised people only.
·To ensure that parents and carers are kept informed of incidents/accidents or other issues relating to their children.
·To work with the Out of School Childcare team to help promote the YMCA schemes so that attendance figures reach agreed targets in line with budgets. This includes sending weekly photos of children with the appropriate consent to the team.
·To ensure that all practices within the setting adhere to the Safeguarding Children policy, as well as meeting OFSTED requirements, so that the service offered is of a safe and high standard.
·To be responsible for the health and safety of children attending all sessions, including carrying out risk assessments and ensuring risk assessment checklists are completed daily.
·To ensure that resources are well looked after, and to inform the OOSC Senior Coordinator if extra resources are required.
·To ensure that appropriate care plans and risk assessments are carried out for children with additional needs and for those on the EYFS register.
·Where necessary, to administer First Aid for children who have had an accident, as well as medication for children with health issues, ensuring appropriate training has been completed beforehand.
·To ensure that all children and young people are made to feel valued and enabled to develop and improve self-esteem self-confidence and positive experiences.
·To lead a team of playworkers and volunteers, and to ensure that the service provided is of high quality and appropriate for the varying children who attend.
·When the OSCC Senior Coordinator is not available, to act as the responsible person in charge of the setting.
·To be flexible in order to meet the needs of service, including when required also working at other Y-Kids Afterschool clubs to help provide cover.
·Undertake any other duties and responsibilities reasonably requested by the OOSC Senior Coordinator and/or Childcare and children’s activities Senior Manager.
BENEFITS:
·Be part of a long-standing and well-respected charity
·Discounted childcare for permanent employees
·Gym membership and free access to all leisure facilities for permanent employees
·Eligibility for Blue Light Discount Retail Card
·Cycle to Work Scheme
·6.6 weeks annual leave which increases after 2 years continuous service
·Free access to our Employee Assistance Programme
·On site parking
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility if you require assistance or have questions regarding the application process, please do contact us.
YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.
The client requests no contact from agencies or media sales.
Philanthropy Officer
We are seeking a motivated and detail focused individual to support major donor and legacy fundraising activity, ensuring exceptional stewardship and first class supporter care.
Position: Philanthropy Officer
Salary: £29,000
Location: Hybrid with regular office working in London SE11
Hours: Full time
Contract: Permanent
Closing date: 10am, Monday 19 January 2026
About the Role
This is a key opportunity for someone who thrives on structure, accuracy and stewardship. You will provide vital administrative and coordination support to relationship fundraising, ensuring donor records are accurate, communications are high quality and supporter journeys are handled with professionalism and warmth.
Your work will support a range of major donor activities including prospect research, event logistics, data management, producing communications and coordinating stewardship tasks. You will manage donor information on CRM systems, support Gift Aid and reporting, prepare briefing materials and help deliver well organised fundraising events from invites to follow up.
Key Responsibilities:
- Maintain and update donor data and records, ensuring accurate logging of communication and donations
- Process and record pledges, support finance reconciliation and enable Gift Aid processes
- Research prospects and prepare concise background notes and profiles
- Support donor communications including emails, letters, and reports
- Assist with logistics for donor events including invitations, RSVP tracking, materials and delivery
- Respond professionally to supporter enquiries and support legacy stewardship
- Ensure compliance with GDPR and fundraising regulations
- Produce mailing lists, segmented data and supporter reporting
About You
- Highly organised with strong attention to detail and pride in administrative accuracy
- Able to manage multiple tasks and deadlines while maintaining quality
- Confident using CRM systems and digital tools
- Professional written communication skills with the ability to draft compelling supporter content
- Comfortable supporting events and managing logistics
- Proactive, reliable and motivated by delivering high standards
- Knowledge or experience in donor stewardship or charity administration is desirable
- A collaborative team player who can work independently and with initiative
About the Organisation
This role sits within a forward thinking mission driven organisation focused on supporting access and progression in music education and widening participation. You will join a collaborative and supportive team environment committed to delivering excellence and positive impact across fundraising, programmes and partnerships.
Other roles you may have experience of could include: Development Officer, Fundraising Administrator, Donor Relations Assistant, Legacy Coordinator, Events and Stewardship Officer, Supporter Care Coordinator, Assistant Development Officer, Fundraising Assistant, Community Fundraising Assistant, Individual Giving Assistant, Corporate Partnerships Assistant, Trusts and Foundations Assistant, Supporter Engagement Assistant, Prospect Research Assistant, Grants and Bid Writing Assistant, Events and Fundraising Assistant, Supporter Services Assistant, Income Generation Assistant, Stewardship Assistant, Philanthropy Assistant and Relationship Fundraising Assistant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Junior Costs Clerk
Company: Deighton Pierce Glynn
Location: London, UK
Employment Type: Permanent, Full-Time
Salary: £27,750.00
About Us: At Deighton Pierce Glynn we are committed to empowering our clients to challenge abuses, failures, and other unlawful conduct by the government and those in positions of power. We believe that diversity enhances our ability to provide the best service, attract top talent, and drive innovation through varied perspectives. We recruit based on merit, regardless of age, disability, gender, gender identity, race, ethnicity, marital status, religion, sex, or sexual orientation.
The Role: We are looking for a problem-solving Junior Costs Clerk with a can-do attitude to work with our Billing Team to support our dynamic team of lawyers at our busy London office. You will be responsible for assisting in preparing and submitting legal aid bills, alongside reviewing case files, time records, and disbursements to ensure accurate cost submissions. You will be trained on all aspects of the job depending on experience. This is a varied role that requires excellent organizational skills and the ability to support our team efficiently.
Person Specification
Essential:
- Interest in Our Ethos: A strong interest in our mission to empower clients and challenge unlawful conduct by the Government and those with power.
- Problem-Solving Skills: A love for solving problems and overcoming challenges.
- Prioritization & Attention to Detail: Ability to prioritize tasks effectively and maintain attention to detail.
- Clear Communication: Excellent written communication skills, with the ability to write clearly in plain English. Confident, with negotiating skills and tact.
- Organizational & Time Management Skills: Outstanding organizational and time management abilities.
- IT Skills: Proficiency in typing, computer literacy, and the ability to learn our systems, including Office365. In particular an interest in developing proficiency in Microsoft Excel.
- Numerical Aptitude: An aptitude for numbers and process.
Advantageous but not essential
- Legal Aid: Knowledge and understanding of Legal Aid, Legal Help and other systems of public legal funding.
- Negotiation Skills: Demonstrable experience of putting forth convincing arguments for appeal purposes.
- Case Management: Such as SOS, Leap or demonstrable confidence with navigating comparable systems.
How to apply
To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role, and complete our Equal Opportunities Form. Please quote job reference 2025/14/LONJCC in the subject line of your email
Important Dates:
- Closing Date: Continuous recruitment
- Interviews: Suitable candidates will be invited to a skills test and interview
Join us and be part of a team that makes a difference. We look forward to receiving your application!
In addition to providing your CV and cover letter, please complete our equal opportunities form:
https://forms.gle/T1KnA9GvZVkxGrm8A
Thank you
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.



The client requests no contact from agencies or media sales.