Supporter experience assistant jobs
Superstore Team Leader
Foss Island Retail Park, York, North Yorkshire
Full-time, 37 hours per week (Your working pattern will be 5 days over 7, working at least one weekend day per week).
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As one of Team Leaders, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are currently looking for three Team Leaders to join our Retail, Services and Operations team to launch and manage our new Superstore in York.
As a Team Leader, you will oversee the day-to-day operation of one of the departments of the superstore. This includes leading a team of employees (shop assistants) and volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work.
Specifically, you will be responsible for:
- Running the department commercially, including display and merchandising, stock management and generation, maintaining shop standards, layout of store and opening and closing of store.
- Supporting the management team in delivering ambitious sales targets whilst maintaining shop standards, commerciality and compliance.
- Assuming Duty Manager responsibility in the absence of the store management team.
- Opening and closing the store if required as duty manager and responding to alarm call-outs as a listed key holder if required.
- Working a flexible shift pattern to reflect the business needs including weekends and pre-retailing hours.
- Ensuring the department is presented to the highest standards with attractive visual merchandising and attractive window displays.
- Ensuring that all charity policies, shop standards and operations procedures are communicated effectively to all retail assistants and volunteers and are maintained and followed consistently.
- Line managing the Retail Assistants ensuring you develop and retain talent by conducting regular performance development reviews, implementing action plans, training, and supporting personal development and growth.
- Taking on leadership of employees across the whole store when acting as Duty Manager.
- Support in managing the sales and profit of the Superstore and where possible exceeding agreed targets across categories (Donated stock, cash, benchmark gift aid, average selling price, sell through, stock processing).
- Ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
- Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
- Educated to GCSE level or equivalent but not essential or have experience in a similar role at a similar level Experience of managing people/volunteers including recruitment and development.
- Experience of managing people/volunteers including recruitment and development.
- Previous retail experience in the charity sector or commercial sector is desirable.
- To have excellent communication and interpersonal skills.
- Highly organised with good time management skills.
- Ability to prioritise workload and meet deadlines.
- Demonstrably strong planning, guiding and motivation skills to successfully achieve targeted income are desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 13 January 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Lumos works to realise every child’s right to a safe and loving family by transforming care systems around the world. As we enter an exciting new phase of global growth and organisational transformation, we are seeking an exceptional Executive Assistant to the CEO to join our CEO’s Office.
This is a pivotal role providing high-quality executive, organisational and governance support to the Chief Executive Officer and the Head of CEO’s Office. You will help ensure the smooth running of the CEO’s Office, manage complexity with confidence, and enable senior leaders to focus on strategy, governance and delivery.
We’re looking for someone who is highly organised, calm under pressure, and comfortable working at pace with senior leaders, trustees and international teams. You’ll bring strong communication skills, excellent judgement, and experience providing senior-level executive support, ideally in a complex or international environment.
In return, we offer the opportunity to work at the heart of a values-driven global organisation, with flexible hybrid working, excellent benefits, and the chance to contribute directly to transformational change for children worldwide.
Applicants must have the right to live and work in the UK.
Closing date: Sunday 18 January
Lumos is committed to safeguarding, equality, diversity and inclusion, and welcomes applications from all backgrounds.
Role details are based on the attached job description.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Engagement Centre Assistant, you’ll care for our supporters and guide them through their journey with Compassion. You’ll answer incoming enquiries and initiate outgoing enquiries by phone, SMS, email, letter, live chat and social media. You’ll help our supporters grow in engagement with their sponsored children and Compassion’s ministry.
By doing this well and delivering excellent customer service, you’ll encourage our supporters to participate fully in the global movement of Compassion so that together, we can release more children from poverty in Jesus’ name.
Key Responsibilities
- Actively maintain and promote Compassion UK’s Christian ethos and values
- Build relationships with supporters to ensure they are known, loved, connected, and ignited to action.
The successful candidate will have:
- Customer service experience. Demonstrated ability to engage customers and manage their inquiries effectively.
- Core computer and administration skills. Experience with basic office systems such as Outlook, Teams, and Word is required.
- Able to work independently and as part of a team. Pursues targets, maintains quality, and handles challenging inquiries with patience, prioritising supporters' interests.
- A great listener and communicator. Actively listens, balances friendliness with professionalism, adapts communication, and clearly explains complex situations.
- Adaptable, flexible, and resilient. Comfortable in fast-paced settings, meets objectives with high quality, handles tough inquiries patiently, and adapts to flexible schedules to prioritise supporters.
- There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)
Location, hours and benefits
Office-based at Compassion House, Fleet, Hampshire
Hours
Full-time | 35 hours per week OR
Part-time | 21 hours per week
You will be contracted to work between Monday to Saturday between 08:00 – 18:00, allowing for workload variations. However, the general working week will be Monday - Friday.
In return, you will get
Enhanced annual leave. 25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.
Enhanced Pension scheme. 10% employer contribution to help you plan for the future.
Private medical and dental cover. Comprehensive health support for you and your family.
Income protection and life cover. Including 4x salary life insurance and group income protection.
Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
Electric car scheme. Salary sacrifice scheme to support sustainable travel.
Time in lieu. Recognising your commitment and flexibility.
Free parking at Compassion House
Access to Compassion House gym. With shower facilities to support your wellbeing.
Access to the Company Shop.
Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
Free tea, coffee and fruit in the office
Hot-desking freedom. Sit where you want, when you want.
Daily team prayers and devotionals. Time to reflect, worship and grow together.
Compassion updates and worship events
Smart casual dress code
Learning and development opportunities. Grow your skills through training, mentoring and coaching.
Recognition programmes. Including formal rewards, shout-outs, service awards and more.
Flexible and hybrid working.
Apply by
10 am on 25 January 2025
Interviews will be conducted as applications are received.
*Please submit your application as early as possible as Compassion UK reserve the right to close this vacancy early. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.
Please note that we can only consider applicants who presently have the right to work in the UK.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.


The client requests no contact from agencies or media sales.
About The Role
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.
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Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5 hour break)
About you
These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply!
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Some experience of dealing directly with the public and/or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough. If you want to play a part in the positive impact of this integral service, find out more here NSNO.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 20th Jan 2026
Interview and assessments on: 29th Jan - 2nd Feb 2026
Please state your preferred area of London to work in your supporting statement. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibility is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
· Excellent Development and Growth Opportunities
· A Diverse and Inclusive Workplace
· Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead quality and innovation in adoption – and make a lasting impact.
Position: Adoption Quality and Development Lead
Location: Based in Reading with hybrid working arrangements
Contract: Permanent role. Full time (37 hours per week) or part-time (4 days per week may be considered).
Salary range: Starting Salary Range from £49934 to £58256
About the role:
This is an exciting opportunity to join our team in a newly created position which is a reflection of our dedication to ensure the highest standards of quality and continuous improvement across our adoption services.
The Adoption Quality and Development Lead plays a key role in supporting the delivery of high-quality adoption and adoption support services. The post holder will lead on quality assurance activities, policy development, complaints investigations, and specific projects, ensuring compliance with regulatory standards and contributing to continuous improvement. They will be one of PACT’s agency decision makers. They will also manage projects such as the birth relatives project and support digital and training initiatives. The role requires collaboration across teams, liaison with external agencies, and occasional cover for Team Managers.
About you:
We are looking for a qualified and registered social worker with substantial post-qualification experience in adoption and children’s services, including quality assurance and inspection preparation. You will have excellent knowledge of adoption legislation and standards, strong analytical and organisational skills, and the ability to influence and advise at all levels.
This is a fantastic opportunity for someone who is passionate about driving quality and innovation in adoption services. You will have access to learning and professional development opportunities and the chance to make a real difference to the lives of children and families.
We realise that this may be a role that is unique to PACT. Other relevant roles you may have experience of could include: Team Manager; Adoption Team Manager; Adoption Practice Manager; Practice Manager; Adoption Service Manager; Service Manager; Quality Assurance Manager; Social Work Team Lead; Social Work Team Manager etc
About PACT:
PACT is a long-standing, established charity and has been building and strengthening families since 1911. We have a long history of providing adoption services and specialist adoption support for life. As an independent adoption charity, PACT has been rated outstanding by Ofsted three times in a row in 2014, 2017 and 2023.
PACT has a stable and committed workforce, with a passion to support families and a desire to deliver the highest quality services. Last year, PACT found loving and permanent homes for 84 children.
For further information, contact email and details on how to apply, please visit our website.
Closing date: Friday 23rd January 2026 (midday)
Interviews are planned for: Monday 9th February 2026
We look forward to hearing from you. Early application is encouraged. We will review applications received throughout the advertising period and may close the vacancy or interview earlier than stated.
Please do not submit your CV; only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5-year period. All opportunities are based in the UK
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Salary: £52,000 - £56,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 16 January
Benefits: 12% pension, cycle-to-work scheme, training and development budget
We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.
As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.
To be successful as the Assistant Head of Community Fundraising, you will need:
- Extensive experience in community and events fundraising, including strategic planning and delivery.
- Proven ability to manage budgets and lead high-performing teams to achieve income targets.
- Excellent communication and influencing skills, with experience building collaborative relationships at all levels.
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you wish to discuss this role with us, please quote reference 2812EI.
Prospectus is working with our client to recruit an Assistant Head of Community and Membership Fundraising – Community and Events. The organisation has a trusted presence in communities across the country, offering practical and emotional support to some of the most vulnerable people in society. Their mission is to offer hope, dignity, and opportunity for all.
A newly created position, the Assistant Head of Community and Membership Fundraising – Community and Events is a critical hire that will ensure the organisation maintains and increases its impactful presence across the UK, driving the strategic development and delivery of a national community fundraising programme. This will include fundraising appeals that grow income from individuals and organisations and you will be responsible for expanding and innovating the community events portfolio, ensuring a diversified supporter base and deeper, long-term engagement with supporters. The Assistant Head will manage a team of three, will be responsible for an annual income target of £500k, and work as a senior fundraiser for the organisation externally and internally.
To succeed, you will bring proven experience in community and events fundraising, ideally within a large and complex organisation and will have an outstanding track record in community-based fundraising. You will enjoy and have experience of influencing at a senior level and will have experience in strategic planning, management and implementation of community fundraising and events.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Director of Fundraising and Communications
Location:Home-based, with regular attendance (2-3 times per month) of meetings in London.
Salary:£70,000
Type: Permanent, full time (37.5 hours per week) or flexible to at least 0.8 FTE
Responsible to:CEO
Responsible for:Head of Communications, Marketing & Digital (and team); Fundraising Managers x 2; Fundraising Assistant
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
About the role
Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.
Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible. Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends, and to potential funders?
This role is an essential leadership role in Overcoming MS, working as a key member of a small Senior Leadership Team, in partnership with the Chief Executive and Director of Services. The Director of Fundraising & Communications is responsible for driving income generation, strengthening the charity’s profile, and embedding marketing and digital excellence across all areas of work.
Job summary:
You will set both strategic direction and deliver hands-on activity, overseeing all fundraising streams, communications, digital platforms, and supporter engagement. You will develop integrated strategies that maximise limited resources, grow sustainable income, amplify our impact and ensure the charity communicates with clarity, consistency, and purpose.
You will lead a small team of fundraisers, marketeers and communicators to deliver to our current organisational plans, whilst developing longer term plans to extend our reach and our income base. You will work proactively and independently to build relationships, develop innovative campaigns and provide the support that enables our service delivery to function.
You will be expected to provide a high standard and quality of impact across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.
Key responsibilities:
1. Strategic & organisational leadership
- Lead the development and delivery of an integrated fundraising, communications, and digital strategy aligned with the charity’s mission and growth ambitions.
- Provide senior leadership input into organisational planning, impact reporting, and strategic development.
- Manage departmental budgets, forecasting, and performance monitoring.
- Foster a collaborative, values-driven culture and support wider organisational priorities.
2. Fundraising leadership
· Drive sustainable income growth across key fundraising streams:
o Individual giving and regular giving
o Major donors
o Trusts and Foundations
o Corporate partnerships and sponsorships
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- Community and challenge events
- Personally manage selected high-value supporters and partnerships.
- Develop compelling cases for support, pitches, and fundraising campaigns.
- Ensure excellent donor journeys and stewardship, supported by effective digital and CRM systems.
- Maintain compliance with fundraising best practice and regulations.
3. Communications, brand & digital
· Transform our approach to raising awareness – both of the connection between healthy lifestyle and MS, as well as Overcoming MS itself – ensuring we reach people with MS and their families at the earliest point of a diagnosis.
- Lead Overcoming MS’s communication strategy to significantly grow visibility, engagement and trust, with everyone affected by MS, the Overcoming MS community, donors and fundraisers, and other key stakeholders.
- Ensure digital and communication tools, channels, systems and platforms underpin and are able to maximise opportunities for all fundraising, communications, and operational activity.
- Use communication and marketing techniques to amplify the impact of our services and increase our reach, ensuring maximum take up.
- Oversee the charity’s website, ensuring strong user experience, accessibility, SEO performance, and conversion optimisation.
- Oversee production of high-quality, tailored content for digital, print, and social channels.
- Oversee digital supporter acquisition and retention: paid ads, email marketing, marketing automation, and analytics.
5. Campaigns & public engagement
- Lead fundraising, awareness and media campaigns across digital and traditional channels.
- Use data, insights, and analytics to optimise campaign performance and supporter engagement.
6. Other
- Provide regular performance reports to the CEO and Board, including financial updates, campaign metrics, and risk management.
- Maintain up-to-date knowledge of fundraising regulation, data protection, accessible communications and digital governance, ensuring all our activities are compliant.
- Ensure that all activities uphold the charity’s values, safeguarding practices, and ethical commitments.
- Represent the charity externally at events, conferences, and partner meetings.
PERSON SPECIFICATION
Essential experience
- Senior leadership experience within a charity or non-profit organisation, ideally in a small team or resource-limited environment.
- Proven track record of generating income across multiple fundraising streams.
- Experience leading digital, communications, and/or marketing functions.
- Demonstrable experience of measurable impact within a small organisation, through increasing income generation or significant reach.
- Demonstrable experience of content creation, audience engagement and strong message creation.
- Experience of delivering integrated campaigns, including overseeing media and digital engagement, with demonstrable outcomes.
- Experience managing donor relationships, funder reporting, and high-quality proposals.
- Budget management and strategic planning experience.
- Significant experience of managing external providers, agencies, suppliers and partners, managing relationships to achieve better terms, service or outcomes, overcoming difficulties or retendering where required.
Essential skills & competencies
- Strong digital skills: CRM systems, website CMS, email marketing tools, social media management, analytics, and digital fundraising techniques.
- Excellent written and verbal communication, with the ability to craft compelling stories and proposals.
- Relationship-building ability with donors, partners, media, supporters, and stakeholders.
- Creative and data-driven approach to engagement, marketing, and income generation.
- Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
- Ability to balance strategic leadership with hands-on delivery.
- Strong organisational, planning, and project-management skills.
Personal attributes
- Passion for the work that Overcoming MS does and the communities we serve.
- Highly adaptable, resilient, and comfortable working in a fast-paced, small-team environment.
- Understanding of an organisation with a dispersed, remote team across a wide geography.
- Collaborative, supportive, and able to inspire confidence internally and externally.
- Proactive, solutions-focused, and committed to continuous improvement.
- Integrity, discretion, and a commitment to ethical fundraising and responsible communications.
- Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
- Excellent interpersonal skills
- Fully committed to Overcoming MS’s values
Desirable
- Experience with a charity from the health sector or an understanding of multiple sclerosis or other neurological conditions.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Location: Home Based with travel as per role requirements
Contract Type: Permanent
Hours: 37.5 Location
Salary: £29,745.85 £320 monthly car allowance
Job Purpose
To deliver community and university fundraising activity, achieving ambitious income targets through high-quality relationship management, excellent supporter and volunteer experiences and effective delivery of fundraising initiatives.
The role will focus university fundraising and wider community fundraising, working within strategic direction set by the Community Fundraising Manager. The post-holder will be responsible for day-to-day delivery, supporter stewardship and event activity, contributing insight and learning to improve future fundraising approaches.
Responsible For
• Delivering day-to-day fundraising activity across university and community fundraising portfolios, in line with agreed plans, targets and priorities.
• Building and managing positive relationships with supporters, students, volunteers, university staff, community groups and service contacts.
• Supporting the delivery of community fundraising events and university-based fundraising activity, ensuring a positive supporter and volunteer experience.
• Working directly with Hft services to support and enable service-related fundraising activity, following agreed guidance and processes.
• Recruiting, motivating and supporting volunteers involved in community and university fundraising activity.
• Contributing ideas, insight and feedback to support the innovation and continuous improvement of fundraising products and initiatives.
• Ensuring supporter, volunteer and activity data is accurately recorded on the CRM.
Key Accountabilities
• Fundraising Delivery
• Supporter, Volunteer and Student Experience
• Quality, Compliance and Data
• Protect and promote Hft’s brand and values at all times.
• Collaboration and Internal Working
• Financial Sustainability and Administration
Person specification
Essential
• Experience of working in a fundraising, charity, community engagement, sales or customer-focused role.
• Experience of delivering income targets or other performance-related objectives.
• Experience of building and maintaining positive relationships with a wide range of stakeholders.
• Strong interpersonal and communication skills, with confidence engaging supporters, students and volunteers.
• Ability to work independently while contributing effectively as part of a team.
• Good IT skills, including CRM systems, Microsoft Office and digital communication tools.
• Highly organised, with strong attention to detail and accurate record keeping.
• Willingness and ability to travel, including evenings and weekends as required.
Desirable
• Experience of working with universities, students or education settings.
• Experience of supporting or delivering fundraising events.
• Experience of recruiting or supporting volunteers.
• Knowledge of digital fundraising.
Our Values and Behaviours
Diverse
We appreciate that everyone is unique, so we champion equity, diversity and inclusion.
Kind
Our compassion shines through everything we do.
Positive
We focus on finding solutions, partnering up for progress and getting others involved.
Visionary
We are proud to paint a picture of what the best life possible could look like
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.
REF-225 930
Temporary Executive Assistant – Senior Leadership Support
£20.87 per hour + holiday pay
Temporary - initially 1 month, with potential to extend up to 3 months
Hybrid working – part home / part London office
We’re supporting a high-profile national organisation to recruit an experienced Executive Assistant to provide senior-level support to a Chief Finance & Operations Officer on a temporary basis.
This is an excellent opportunity for a confident, proactive EA who thrives in fast-paced, values-led environments and can hit the ground running.
The role
Reporting directly to a senior executive, you’ll provide comprehensive EA support, including:
Complex diary and inbox management
Coordinating high-level meetings, committees and events
Preparing papers, agendas and briefings
Managing confidential information with discretion
Supporting cross-organisation projects and initiatives
Acting as a key point of contact for internal and external stakeholders
About you
You’ll bring:
Proven experience supporting senior leaders at Director or Executive level
Strong organisational skills and the ability to juggle competing priorities
Confidence working with multiple stakeholders
Excellent written and verbal communication skills
A calm, solutions-focused approach in a busy environment
Availability to start at short notice
Experience within the charity, public or purpose-driven sector would be an advantage, but is not essential.
What’s on offer
£20.87 per hour plus holiday pay
Hybrid working (London-based office requirement)
An opportunity to support meaningful, organisation-wide work
A well-structured role within a collaborative, professional team
If you’re an experienced EA available immediately (or at short notice) and looking for a short-term assignment with potential extension, we’d love to hear from you.
Do you have strong organisational skills, sound judgement and a proactive approach to executive support? Join Shelter as our Executive Assistant in Campaigns, Policy and Communications and play a key role in supporting senior leaders to deliver influential campaigning, policy and communications that help end the housing emergency.
About the role
The Executive Assistant (EA) is responsible for the efficient running of the Director’s office and for providing executive support for the Directorate Leadership Team and the Wider Leadership Team.
The following job description cannot cover every issue or task that may arise within the post at various times, and the post-holder will be expected to carry out other duties from time to time which are broadly consistent with those in this document. This job description does not form part of the contract of employment.
Role specifics
We’re looking for an experienced Executive Assistant, with excellent organisational and problem-solving skills and the confidence to work proactively and on their own initiative. You’ll have strong experience supporting senior leaders and executive-level meetings, including agenda setting, minute-taking and follow-up, as well as working with non-executives such as Boards of Trustees. You’ll be comfortable managing complex diaries and inboxes, drafting correspondence, producing high-quality documents and presentations at pace. The role also involves supporting a public-facing executive, including media work, events and high-profile engagements, alongside event planning or project management. You’ll be adept at building strong relationships, anticipating needs, and handling a varied workload calmly and effectively.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Campaigns, Policy and Communications (CPC) directorate at Shelter researches and understands the full range of Shelter’s audiences, creates the content, products and strategies needed to engage and support them, and campaigns for the systemic change needed to end the homelessness and the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.
This is a new role working within Battersea’s Philanthropy & Trusts team to seek and secure new income as part of a £4-6million pound capital fundraising appeal over the next 3 years.
One of the key pillars of Battersea’s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. Our new capital fundraising appeal will help to achieve that aim.
The key purpose of this Philanthropy Manager (New Business) is to meet both financial and strategic KPIs, by cultivating a pipeline of new major donor prospects to secure significant donations for this capital campaign.
Please note: this is a 3 year Fixed-Term contract opportunity
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 21st January 2026
Interview date(s): Interviews will be taking place on a rolling basis. Early applications are encouraged as the role will closed once filled.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Location: Camden Head Office/WFH (Hybrid - 2 days in the office)
Salary: £42,978 per annum
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 19th January 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Management Accountant at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
You will be joining a team of 8 committed and inspiring individuals who are committed to Solaces mission of preventing violence and abuse as well as providing services to meet the needs of survivors of gender-based violence, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. We are a looking for friendly and diligent individual to join our services and help us make a difference.
About the Role
The Management Accountant will work closely with the Head of Finance to enhance financial services and provide supportive management accounting at Solace. You will work alongside the Assistant Management Accountants to produce accurate and timely internal and external financial reports.
The Management Accountant will have line management responsibilities for the two Assistant Management Accountants.
In this role, you will prepare monthly income and expenditure reports for more complex allocated projects and the organisation as a whole, the monthly cashflow, funder reports and lead on the preparation of the budget and half yearly forecasting. You will ensure that management accounts are produced within established deadlines with commentary of financial reporting variances. You you will meet regularly with budget holders and be able to explain the accounts to non-finance colleagues. Provide project terms and financial information to the Director of Finance and Business Support and Head of Finance.
As part of your support to our business development plans you will provide fast responses to requests for support for pricing of new bids, grant applications, tenders and provision of other relevant financial information.
As part of the annual statutory reporting you will assist and support in the preparation of the year-end close and audit.
At all times you will support the Head of Finance to develop a business partnering approach between Finance and the widder organisation.
About You
The successful candidate will be a nearly or fully qualified accountant (ACCA, CIMA, CCAB) or qualified by experience and desirably with knowledge of charity SORP reporting requirements, with charity experience on multi projects accounting.
Able to produce accurate reporting on timely manner and able to work under pressure to meet deadlines. Strong team player as well as working independently. Can work with non-finance budget holders with clear communication skills. Have strong knowledge of Excel and of working with finance systems.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a side job to earn a little extra income? Could you do a job where you change lives?
Are you outgoing and cheerful?
Do you have supervisory experience in housing?
If yes, apply now!
We are currently looking to recruit a lively and proactive individual to Assist the Scheme Manager with the staffing and administration of the Scheme. As the Assistant Manager, you will be responsible for ensuring that each resident is provided with a positive environment a positive and caring contribution to the lives of our residents.
Strathclyde House in Ayrshire, Scotland offers retirement apartments for older Christians and those wanting to live in a Christian environment. Strathclyde House consists of 56 apartments. There are large, beautifully landscaped gardens and communal lounge facilities.
View Strathclyde House apartments here and read about our beliefs and values here.
We are looking for someone to...
- Support the occupants, by providing a loving and caring environment and maintaining the Christian ethos that is so important to them;
- Provide a working environment where each member of staff feels that they are part of the team, with something to contribute and with the opportunity to develop their personal skills;
- Assist in the management of the Scheme to provide the highest standard of support to occupants as and service to customers, respectively;
- Assisting the Scheme Manager to lead the Service Team to provide the highest standard of service and cleanliness;
- Assisting the Scheme Manager with the staffing and administration of the scheme;
- Exercise leadership in the pastoral and spiritual life for occupants and staff;
- Ad hoc duties
For more details, please take a look at the Job Description and Person Specification.
* Applicants must be evangelical Christians (Occupational Requirement under Regulation 7(3) of the Employment Equality (Religion and Belief) regulations 2003).
Hours:
The job is for 14 hours a week, usually worked over 2 days (ideally Friday and one other weekday)
Some weekend, bank holiday and “on call” cover is required on a rotating basis to meet demands.
Benefits:
- £29,883 FTE (Pro-rata salary: £10,460 per annum)
- Training & development
- Career development: Whether you are starting your career or looking to expand your skills.
- 5 weeks' paid holiday per year as well as bank and public holidays
- Paid DBS checks
- Being part of our friendly and committed staff team
- Assigned buddy
- Ongoing support from management
- Flexible working: various working hours
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Temporary Executive Assistant – Senior Leadership Support
£20.87 per hour + holiday pay
Temporary ly 1 month, with potential to extend up to 3 months
Hybrid working – part home / part London office
We’re supporting a high-profile national organisation to recruit an experienced Executive Assistant to provide senior-level support to a Chief Finance & Operations Officer on a temporary basis.
This is an excellent opportunity for a confident, proactive EA who thrives in fast-paced, values-led environments and can hit the ground running.
The role
Reporting directly to a senior executive, you’ll provide comprehensive EA support, including:
Complex diary and inbox management
Coordinating high-level meetings, committees and events
Preparing papers, agendas and briefings
Managing confidential information with discretion
Supporting cross-organisation projects and initiatives
Acting as a key point of contact for internal and external stakeholders
About you
You’ll bring:
Proven experience supporting senior leaders at Director or Executive level
Strong organisational skills and the ability to juggle competing priorities
Confidence working with multiple stakeholders
Excellent written and verbal communication skills
A calm, solutions-focused approach in a busy environment
Availability to start at short notice
Experience within the charity, public or purpose-driven sector would be an advantage, but is not essential.
What’s on offer
£20.87 per hour plus holiday pay
Hybrid working (London-based office requirement)
An opportunity to support meaningful, organisation-wide work
A well-structured role within a collaborative, professional team
If you’re an experienced EA available immediately (or at short notice) and looking for a short-term assignment with potential extension, we’d love to hear from you.


