Supporter experience officer jobs

About Reading Students’ Union

We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone, we inspire and empower students to change the world. Check out our exciting new strategy on LinkedIn!

The Role: Director of Membership Services

Are you ready to make a big impact? We’re looking for an energetic, strategic leader to steer our Membership Engagement Directorate through an exciting period of organisational change.

This is your chance to shape student life, lead passionate teams, and ensure our student-facing services and systems for student democracy are sector leading.

What You’ll Do

Strategic Leadership & Impact

• Set the Direction: Provide clear strategic and operational guidance to managers and teams, aligning priorities with organisational goals

• Drive Collaboration: Foster a culture of teamwork across departments and with elected officers to deliver joined-up services

• Champion Innovation: Identify opportunities to enhance student engagement through data driven creative campaigns, digital platforms, and inclusive activities

• Measure Success: Monitor performance, track KPIs, and report on progress to ensure continuous improvement

• Influence Outcomes: Represent the Membership Engagement Directorate in key meetings, shaping decisions that affect thousands of students

• Build strategic partnerships: Work with the University and external stakeholders to enhance student experience. Raise our profile externally to promote our good work

• Drive membership engagement: Oversee sector leading activities that meet the evolving needs of students

People

• Lead and develop a high-performing team, fostering growth, accountability, and innovation

• Offer practical support for Sabbatical Officers, acting as their key point of contact to help them succeed in their roles, particularly as political leaders

Project Delivery

• Drive equality, inclusivity, relevance, and engagement by overseeing campaigns, projects and events

Compliance & Risk Management

• Operate within charity law, regulatory requirements, and organisational policies

• Safeguard Governance Standards and uphold principles of good governance, transparency, and accountability

• Ensure teams operate safely and within SOPs

• Oversee compliance for activities, societies, communications, and elections

• Act as escalation point for safeguarding or risk concerns

• Monitor systems for governance and student democracy and drive student engagement

About You

Essential

• Senior management experience

• A true innovator and challenger of the status quo

• Strong leadership and people management skills

• Passionate about using data to drive transformation and innovation

• Has significant experience of governance, democracy, free speech and student representation

• Can create high quality strategic and operational plans and lead teams to implement

• Budget management experience

• Expert decision maker

• Strong commitment to equality, diversity, and inclusion

• Experience in a charity, education, or student-focused environment

• Expert stakeholder management skills and ability to communicate effectively at all levels with diverse audiences

Desirable

• SU sector experience

Why Join Us?

• Inclusive and supportive team culture

• Flexible working options

• 35 days annual leave including Christmas and Easter closure days

• Professional development opportunities

• Unique working environment in the heart of a vibrant Student’s Union, set on a stunning, green campus.

Ready to make an impact?

Apply today and help us bring our ambitious data strategy to life and transform student life!

Committed to equality, celebrating diversity, and embedding sustainability — building an inclusive workplace and a brighter future for all.

Contract Type: Full-time, permanent, 35 hours per week

Location: Hybrid (2-3 days per week in the London office; the remainder working from home) 

Reports to: Managing Director

Salary and Benefits: £45-60k depending on experience, plus discretionary annual bonus, 35 days leave per year (inclusive of bank holidays), a 6% employer pension contribution and the right to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to progress into a “Head of” role and beyond.

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin, that puts cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement; Centre for Democracy and Technology; ECPAT International; Which?; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is looking for a Senior Consultant in Strategic Communications and Advocacy. This is a unique opportunity to take a leading role on high-impact projects within a small, dynamic organisation that values creativity, collaboration, and personal growth. We’re looking for a versatile and talented professional, who is excited to lead and contribute to meaningful strategic communications and advocacy initiatives for our brilliant clients.

What we’re looking for

As a Senior Consultant, you will:

• Lead and contribute to client projects
• Design and implement strategic communications strategies
• Drive forward media relations:
  • Spot news hooks and craft stories that land and secure media coverage 
  • Work on high-impact opinion pieces with our champions 
  • Secure broadcast opportunities for key spokespeople 
• Develop and execute UK and global government relations strategies, and meet with decision-makers
• Help to maintain extremely high writing quality across the organisation including on social media
• Line-manage team members, supporting their growth, development, and impact while fostering a positive, collaborative, and empowering team environment
• Oversee our monitoring platform subscriptions and support colleagues who regularly use them
• Contribute to business development, including writing proposals and budgets for new projects
• Contribute to modelling and strengthening our culture
• Undertaking additional tasks as needed

Requirements

We would love to hear from you if you meet the criteria below:

• At least 5 - 10 years of proven success in strategic communications
• A flair for storytelling, with proven excellent media relations skills and connections with UK and/or international media
• A sharp political nose and strong political literacy, with an excellent grasp of key UK political actors, power dynamics and how narratives shift.
• Exceptional writing and verbal communication skills in English
• Ability to work both independently and collaboratively as part of a team, in a fast-paced environment, while also being a generous and collaborative team member
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Strong capability to represent the organisation to high-level individuals and clients
• Experience in line managing and nurturing team members
• Experience in effectively managing projects
• Undergraduate degree or equivalent 

Nice to Have:

• Experience in designing and delivering government relations and advocacy strategies - including engaging with decision makers
• Experience working in international development
• Experience using media monitoring tools
• Proven experience in managing client relationships, acting as a trusted point of contact and ensuring work is delivered to a consistently high standard
• Experience in, and enthusiasm for, using AI tools ethically for advocacy, campaigns, communications, and research

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply below, with a CV and cover letter.

The deadline for applications is 11.59pm on 8 February. 

Shortlisted candidates will be invited to complete a short online assessment, and if successful, first round interviews will be held (online) the week beginning 23rd February.

If we’re both excited to proceed, second interviews will be held in person, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability.  We particularly encourage applications from members of groups that are currently under-represented in our organisation, including people from Black, Asian and minority ethnic backgrounds. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead our marketing work that grows our social businesses and deepens our impact on women’s health and wellbeing.  
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.

Job title Head of Marketing

Salary £60,000 FTE 

Reports to: CEO 

Time commitment 3 days a week (21 hours) 

Start date: End of Jan 2026  

Contract type - 12 months

Applicants must have the right to work in the UK.

We would consider a freelance contract

Location  - London Bridge  

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About the organisation  

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice

Strategic objective goals:

Together as women:

• We create kind, nurturing spaces where we connect and improve our health and wellbeing
• We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
• We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.

About the role 

The Head of Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead on the continued design and the implementation our marketing strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.

Working closely with the leadership team, the postholder will enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.

This role is both strategic and hands-on—ideal for a results-driven marketing professional. By driving growth in our social businesses and expanding our audience reach, the Head of Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact

Our social businesses:  

The Gym – Movement, Confidence, and Connection

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission

The Café – Nourishing Food, Nurturing Community

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge

Room Hire – Spaces that Enable Collaboration and Impact

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.

Key responsibilities:

Marketing and Communications

• Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.

• Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.

• Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly

• Oversee digital marketing, social media, and community engagement strategies.

Outreach and Programme Support

• Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.

• Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.

• Contribute to measurement and communication of our social impact

Line Management

• Line manage the Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.

Values-Driven Leadership

• Embed the organisation’s mission and values into all business and marketing activities.

• Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.

Person Specification

Qualifications

• Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.

Experience

• Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business

• Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.

• Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning

• Demonstrable ability to build, develop and lead a multi-disciplinary team and foster a culture of innovation and continuous improvement.

Skills and Competencies

• Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

• Excellent leadership, team management, and people development skills.

• Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.

• Ability to balance financial objectives with social mission, embedding values in all activities.

• Proficiency in digital marketing, CRM systems, and business reporting tools.

Personal Attributes

• Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.

• Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.

• Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.

• Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment 

Are you an experienced HR professional looking for an exciting opportunity to lead and shape people strategies in a dynamic, fast-paced and values driven environment? ? We are seeking a Senior People Manager to join our People Team on a permanent basis for one of our non-profit clients based in central London.

As a Senior People Manager, you will play a pivotal role in delivering high-quality people solutions, operational excellence, and exceptional client service across the organisation. ? Reporting to the Head of Talent & People Operations, you will work closely with senior stakeholders to implement the People Strategy, drive employee engagement, and foster a culture of diversity, inclusion, and wellbeing. ?

This role offers autonomy, creativity, and the opportunity to lead HR projects, manage employee relations, oversee recruitment and onboarding, and shape learning and development initiatives. You will also take ownership of payroll administration, employee benefits, and reward and recognition programs, ensuring compliance with employment legislation and best practices.
?
Key Responsibilities:

• Collaborate with the Head and Director of People to implement the People Strategy and lead HR projects. ?
• Provide expert advice and support to leaders and employees on HR policies, employee relations, and performance management. ?
• Manage recruitment, onboarding, and induction processes to ensure a seamless employee experience. ?
• Oversee learning and development activities, including training programs and leadership development. ?
• Administer payroll and employee benefits, ensuring accuracy and compliance. ?
• Lead policy development and review to ensure progressive and inclusive practices. ?
• Manage employee relations issues, including discipline, grievances, and performance, with confidentiality and professionalism. ?
• Supervise and coach team members, including a People Advisor and People Officers. ?

You will bring:

• CIPD qualification ideally at Level 7 and extensive generalist HR experience. ?
• Strong knowledge of employment law, GDPR, and HR systems. ?
• Proven track record in policy development, employee relations, and people management. ?
• Excellent communication, problem-solving, and organisational skills. ?
• A positive attitude, commitment to quality, and a passion for delivering exceptional customer service. ?

This role offers a central London office location and hybrid working arrangements.

We are delighted to be partnering with The Ehlers-Danlos Society, a global organisation that puts people with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD) at the centre of everything they do. Their mission is to help the world understand these conditions better, accelerate research, and provide education that truly changes lives.

The organisation is looking for an innovative and strategic Learning & Education Director to lead and grow the Society’s global education portfolio. In this role you will give direction and shape long-term learning strategies, educational initiatives, inspire multidisciplinary teams, and ensure every program reflects scientific rigour, and the lived experience of the EDS/HSD community.

To succeed in this role, you’ll bring:

• Bachelor’s degree (required) and advanced degree or diploma (PGCE, Master's or PhD (preferred) in Education, Healthcare, Public Health, Instructional Design, or related field.
• Significant leadership experience in healthcare and medical education, with a track record of overseeing learning portfolios.
• A deep understanding of healthcare education and evidence-based learning principles.
• The ability to communicate complex medical or educational concepts clearly and confidently to diverse audiences.
• Experience and network with clinicians, academic institutions, research bodies, and advocacy groups.

If you want your work to directly influence how healthcare professionals understand, diagnose, and support people living with EDS and HSD, bridging knowledge gaps and raising the standard of care worldwide, then this is the role for you!

For more information, please contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law.

The Ehlers Danlos Society asks every successful candidate to give their consent for us to obtain two written references, consent to a DBS check, and to provide us with documentary proof of qualifications. Any offer of employment will be conditional on these requirements being satisfactory.

Location: Fully remote (UK-based), with occasional travel

Closing date: 19 January 2026

Charisma vetting interviews will need to be completed by close of play on the 27 January in preparation for shortlist submission on the 28 January.

Interviews with The Ehlers-Danlos Society:

• 1st stage interviews: w/c 9 February 2026
• 2nd stage interviews: w/c 16 February 2026

Please note: the chosen candidate will need to be available to attend the annual retreat on 16 March 2025 (this can be attended while the candidate is serving notice. All expenses will be paid, however, if the chosen candidate subsequently withdraws and doesn’t join The Society, the candidate will be expected to reimburse the organisation). 

The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission’s Fundamental Standards of Care.

The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation’s policies and procedures.

To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council.

To lead and promote VCP’s philosophy, values, aims and approach in providing high quality homecare services.

To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget.

To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.

Manage the Safety and Quality of the Organisation

· Ensure that the service meets all the quality control requirements to remain compliant at all times.

· Be responsible for the safe delivery of the service in line with legislative requirements and the organisation’s policy and procedures.

· Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times.

· Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management.

· Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures.

· Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care.

· Understand and monitor health and safety in the workplace and in the field.

· Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation.

· Carry out investigations relating to the quality of the service and use findings to make improvements.

· Be prepared to work flexibly to ensure the safe delivery of the service.

Provide a Good Service to the Client

• Promote the rights of each client and keep their wishes at the centre of their care and support.
• Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support.
• Make sure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks.
• Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
• Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
• Keep all information about client and their families secure and confidential.

Leadership

· To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements.

· To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process.

· Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities.

· Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times.

· Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date.

· To attend meetings and provide regular reports.

· To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns.

· To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care.

· To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies.

· To maintain professional accountability for:

o care delivered

o care premises and resources

o training and supervisions to staff providing care

· To be accountable and responsible for the provision of care throughout the operational day.

· To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents’ needs holistically, is person centred and that all care is evidenced based.

· Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service.

· Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained.

· Demonstrate and lead by example in the delivery of care and effective use of resources.

Staff Management

· To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards.

· Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual.

· Manage the effective recruitment, induction, training and performance of the office and field staff teams.

· Identify ongoing training needs and ensure staff are up to date with current best practice.

· To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff.

· To promote a teamwork approach through strong leadership in an open and friendly working environment.

· Be responsible for the on–call rota.

· Actively promote, develop and maintain an environment, which encourages lifelong learning with staff.

· Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care.

· Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development.

· Identify own learning needs and take responsibility for own professional development 

Additional Information

· The post holder must at all times carry out their responsibilities with due regard to the Charity’s Equal Opportunities Statement.

· Work in line with the Charity’s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.

· Confidentiality of residents to be maintained at all times.

· The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity.

· An understanding of administering medicines.

· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR.

· The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing.

Genuine Occupational Requirement

We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity.

The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post.

Candidate Specification 

Essential Criteria 

Experience and skills

· Excellent leadership and management skills.

· Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.

· Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust.

· Ability to support client with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.

· Experience of care services, risk assessment and person centred care and support.

· Experience of regulatory frameworks for Domiciliary services such as Care Standards and the Care Quality Commission.

· Effective strategic and operational planning of workloads so clients receive the services they expect.

· Financial management including budgetary control.

· Good administrative skills and computer literacy.

· Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.

· Ability to maintain clear written and electronic records and to follow statutory reporting procedures.

· Ability to implement Vincentian Care Plus’ policies, procedures, and instructions.

· Experience of managing the delivery of social care services as a registered manager (desirable).

· This list is not exhaustive and from time to time you may be required to undertake additional duties.

· This job description will be updated from time to time at the discretion of management in response to changing business needs.

Personal attributes

· Caring and compassionate towards people in need of care and support.

· Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own.

· Strong commitment to non-discriminatory care practice.

· Commitment to respecting the rights of client at all times and to promoting their privacy, dignity and independence throughout their lives.

· Dedicated to governance and delivering high quality services.

· Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions.

· Excellent time keeper and reliable and professional.

Knowledge and understanding

· Good standard of education with good literacy and numeracy skills.

· Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.

· Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.

· Understanding of the tendering process and the ability to prepare tenders and deliver presentations to Commissioners.

· Must have NVQ L5 qualification in Leadership and Management Health and Social Care or equivalent, or be willing to work towards a relevant management qualification.

· Working knowledge of Safeguarding procedures in adult care, and how to recognise abuse.

· Understanding of systems to maintain confidentiality in relation to client, staff and the business.

· Knowledge of health and safety matters in relation to homecare services and risk management.

· Business Management degree (desirable).

Salary and Conditions of Service

The salient features of Conditions are as follows:

      You will be automatically entered into the Nest Pension Scheme after three months.

· All offers of appointment are subject to receiving satisfactory references and medical clearance and DBS checks.

All appointments are subject to a 6-month probationary period.

Further Information

We operate a no smoking policy.

We confirm our commitment to equal opportunities in all our activities.  It is intended that no job applicant or employee will receive less favourable treatment on the grounds of political belief, sex, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class.  Selection and promotion criteria will be kept under review to ensure that individuals are treated on the basis of the job requirements and on their relevant personal merits, and are not disadvantaged by conditions or requirements, which cannot be shown to be justifiable.

Our client brings together the South Asian diaspora and partners to create bold, innovative, and scalable solutions that catalyse systemic change and unlock the potential of communities and in the last five years has seen rapid and significant growth. Annual turnover has increased to more than £20m, they have successfully delivered the world’s largest Development Impact Bond, launched many successful appeals and funds and are now a preferred destination for philanthropic ambitions globally. They will now recruit a new Head of Philanthropy and Prospectus is leading the search.  

Head of Philanthropy
c. £75,000
Permanent
Hybrid from the West London office, two days per week in the office
Interviews beginning w/c 2nd February

The Head of Philanthropy will lead and grow the high-value philanthropy strategy, driving both unrestricted and restricted income major donors, philanthropists and senior influencers. The postholder will take direct responsibility for the Founders Circle and other existing philanthropy programme while ensuring overall strategy and income growth is not overly dependent on any single initiative. Your key stakeholders will include Trustees, the Chief Executive, the Executive Director of Fundraising & Communications as well as many senior influencers as you shape compelling philanthropic opportunities for transformational giving.

The selected candidate will have extensive experience of delivering income against agreed targets and will also have extensive experience of managing and developing relationships with existing and potential philanthropists. Team management experience is essential, as will be experience of securing six figure gifts and the ability to communicate bespoke philanthropy opportunities for high value donors.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus and Ariha Semontee at Prospectus.

If you are interested in applying to this Head of Philanthropy position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon. If you would like to arrange an informal discussion before applying, please contact Ryan and Ariha on the emails provided above. 

Country Director – Scotland

We are seeking an experienced and credible senior leader to provide strategic direction and operational leadership for a national fostering charity’s work in Scotland.

Position: Country Director – Scotland
Salary: £53,836 to £59,012 per annum
Location: Glasgow, with hybrid and home based working considered
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: Sunday 25 January 2026

About the role

This is a senior leadership role with responsibility for leading and delivering the organisation’s vision, strategy and impact across Scotland. As a member of the Leadership Team, you will provide strategic oversight, manage people and budgets, and act as a key external representative with government, regulators and sector partners.

Key responsibilities include:

Providing overall leadership and management of the organisation’s work in Scotland
Developing and delivering Scotland specific strategies aligned to UK wide objectives
Leading, managing and supporting staff, volunteers and associates
Building and maintaining strong relationships with national and local government, regulators, fostering services and members
Acting as a spokesperson and senior representative in Scotland
Overseeing the design, delivery and evaluation of impactful programmes for foster carers and children
Driving robust monitoring, impact measurement and reporting
Securing funding through grants, tenders and partnerships
Holding and managing budgets in line with organisational policies
Identifying opportunities for innovation, collaboration and sector improvement
Growing individual and corporate membership across Scotland
Acting as safeguarding lead for the country and ensuring compliance with safeguarding policies

About you

You will be an experienced senior leader with strong credibility across children’s social care and fostering, comfortable operating at strategic and operational levels.

You will bring:

Senior leadership and management experience within children’s social care or a closely related field
In depth knowledge of foster care practice and policy across the UK
Experience of working with statutory local authority services and senior stakeholders
Proven ability to lead teams, manage change and deliver strategic plans
Experience of managing budgets and securing funding
Strong relationship building, influencing and communication skills
Sound safeguarding knowledge and practice
Excellent organisational and IT skills, including confidence using Microsoft Teams and Office 365
A clear commitment to equality, diversity and inclusion and to the organisation’s mission and values

Desirable experience includes a social work qualification, experience in the voluntary or independent sector, working across a national remit, or lived experience of foster care.

About the organisation

The organisation is the leading fostering charity in the UK, working to improve outcomes for children and young people through support, advocacy, programmes and membership services for foster carers and fostering services. It operates across all UK nations, working closely with governments, regulators and partners to influence policy and practice.

Other roles you may have experience of could include; Director of Children’s Services, Head of Fostering, Assistant Director Social Care, Regional Director, Service Director, Programme Director, Policy Director, Operations Director, Strategic Lead Children’s Services, Senior Social Work Manager, National Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Church of England’s Net Zero Carbon (NZC) programme has been established to help the Church deliver its commitment to reaching its NZC goals. It aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport.

All parts of the Church will need to raise funds to implement this Net Zero plan. To this end, the Dioceses of Bath and Wells, Bristol, Exeter, Salisbury and Truro are collaborating on the shared ambition to achieve NZC across our dioceses and are looking to appoint a fixed term Fundraising Officer to work across the region to identify funding opportunities and secure funding towards delivering net carbon zero projects.

This is a new role and, as such, offers an excellent opportunity for the successful candidate to make their mark. You will develop and maintain relationships with a range of potential funders and internal and external stakeholders across the region. You’ll need drive, initiative, resilience and the ability to shape an approach to NZC fundraising across the region. Above all, you’ll need to be an excellent communicator and relationship builder with a proven ability to adapt your approach as appropriate, be this creating links with the national NZC Team, influencing and securing funding from grant-making bodies, or delivering training and advice on securing funding locally. Given the scope and nature of the role you’ll also need to be highly organised, flexible and sympathetic to the ethos of the Church of England.

We recognise that this is a specialised role, and training and support will be available for the post-holder both locally and from the national Church of England NZ Fundraising team. The role is hybrid and involves regular travel across the region. The role will be employed by the Diocese of Bath and Wells so a regular presence at the Diocesan Offices in Wells will be required.

Primary Purpose:

The Head of Services is a key member of Age UK Cheshire’s Senior Leadership Team, designated Safeguarding Lead, and leads all aspects of the organisation’s service operations.
Following the successful integration of existing services, this role will work closely with a supportive CEO and board on the next phase of development of our new organisation, building on the strong history and reputation of two charities, to meet the needs of a growing ageing population across Cheshire.
The successful candidate will understand the strategic need to combine impactful data with storytelling, influencing internal and external stakeholders to join us in our mission.
The role involves representing Age UK Cheshire externally, championing the voices of older people, to influence decision makers and commissioners to help ensure older people aren’t forgotten in a challenging funding environment.

Additional Information: 

Rising poverty, digital exclusion and rural isolation are creating a perfect storm of loneliness for thousands of older people. Age UK Cheshire is a local, independent charity dedicated to supporting older people across the whole of Cheshire. We offer a lifeline for people in later life to access the information and support they need.

If you embody our values of respectful, honest and person centred, and are passionate about supporting those who built the world we now live in, we’d love to hear from you.

You’ll be joining Age UK Cheshire at a pivotal time following the merger of Age UK Cheshire and Age UK East Cheshire in July 2024. Following the successful integration of existing services, you’ll work closely with a supportive CEO and board on the next phase of development of our new organisation, building on the strong history and reputation of two charities, to meet the needs of a growing ageing population across Cheshire.

You’ll have a strategic vision for developing and future proofing services, whilst staying close to operational realities. You will lead the delivery of measurably impactful services, and ensure our resources are directed where they can make the greatest difference for older people across Cheshire.

You’ll understand the strategic need to combine impactful data with storytelling, influencing internal and external stakeholders to join us in our mission.

You’ll represent Age UK Cheshire externally, championing the voices of older people, to influence decision makers and commissioners to help ensure older people aren’t forgotten in a challenging funding environment. You’ll build strong relationships and partnerships across the local authorities, NHS, and voluntary sectors.

This is also a people leadership role. You'll develop and manage a team, creating a high-performing culture where accountability and support go hand in hand. You'll role-model best practice, share knowledge freely, challenge constructively, and coach colleagues to develop their own approach.

This role offers a unique chance for an experienced service-delivery leader to shape the future of a respected local charity, drive innovation and impact — in a supportive, values led culture with an ambitious and passionate team.

Together we can make Cheshire a place where older people are not only seen, but respected and valued every day.

ABOUT REEF-WORLD

The Reef-World Foundation is a registered UK charity that delivers practical solutions for marine conservation globally. They are a small but highly effective team of passionate individuals dedicated to achieving lasting conservation impacts where they are most needed. Starting in Thailand in 1999, we now operate globally, supporting governments, businesses, and communities to sustainably develop their coastal resources.

Today our team is committed to our mission to inspire and empower people to act in conserving and sustainably developing coastal resources, particularly coral reefs and related ecosystems. We are driven by our vision of a future where coral reefs are healthy and thriving.

In partnership with the United Nations Environment Programme (UNEP), Reef-World works to stop the environmental impact of the global marine tourism industry through the internationally recognised Green Fins initiative. The work focuses on buying more time for coral reefs to thrive by mobilising collective and urgent action through the marine tourism industry.

Our work involves supporting, inspiring and empowering governments, businesses, communities and individuals around the world to act in conserving and sustainably developing coral reefs and other coastal resources.

Main Purpose of the Role

The Fundraising and Communications Manager will play a pivotal role in driving Reef-World’s mission to protect and sustainably manage coral reefs and coastal ecosystems worldwide. This hands-on, senior position combines leadership of the charity’s fundraising and communications function with strategic oversight, ensuring that Reef-World maximises its global reach, secures sustainable income, and delivers compelling, mission-aligned messaging across all channels. This position reports directly to the Directors.

You will lead the development and delivery of income generation strategies while overseeing multi-channel communications, digital engagement, media relations, and brand stewardship. You will manage a small, dynamic team of staff, consultants, and volunteers, coordinating resources to support programme delivery and ensuring high-quality outputs that enhance both conservation impact and fundraising success.

You will join a remote, globally distributed, and diverse team, collaborating across multiple countries and cultures to advance Reef-World’s mission. You will be given autonomy to lead the fundraising activities of the organisation and will be encouraged to try new things and take ownership of the fundraising portfolio as a whole. This is an exciting opportunity for a driven, proactive, versatile professional to shape the charity’s growth, profile, and influence in marine conservation on an international scale.

Our Fundraising Landscape

We have had steady year-on-year growth in income since we were founded, with a shortfall recorded last year. The shortfall in income for the last financial year is down to our main donor, the United Nations Environmental Programme (UNEP) not being able to provide funds due to the global economic and political climate. This grant source is naturally very unpredictable in nature, however, we had previously successfully secured a year-on-year budget from UNEP since 2009.  You can see our financial history on our Charity Commission listing. Our financial year runs from June to May. For June 2024 to May 2025, our fundraising target is £425,000. We have secured £240,000 of this, and around a further £60,000 is unconfirmed but likely.  However, we have previously successfully secured a year-on-year budget from UNEP since 2009. 

So far in the current financial year, 65% of our income is grant income, corporate sector and commercial partnerships make up 17%, individual giving is 7%, and 11% of income comes from programme’s products and services. 

This role is replacing a Development Manager who joined in March 2024 and created this as a new role. Through her leadership and guidance we have strong foundations across all fundraising streams to build on. We would like the post holder to maintain our excellent track record for grant funding while further establishing and growing new sources of income, especially unrestricted income. We’re open to exploring most kinds of income generation but are particularly interested in exploring corporate fundraising and major donor opportunities and have good foundations upon which to build here.

Our Board of Trustees have a good understanding of the current fundraising landscape and the importance of investing in fundraising. 

Main Duties and Responsibilities

Strategy and Leadership

• Lead the development and delivery of Reef-World’s Fundraising and Communications Strategy.

• Provide strategic direction to a small team of staff, consultants, and volunteers.

• Set and monitor targets across fundraising, communications, and digital engagement, reporting progress to senior leadership and the Board.

Fundraising & Income Generation

• Develop and deliver a diverse income strategy with a specific focus on corporate partnerships, major donors, high-net-worth individuals (HNWI) and philanthropy.

• Support trusts and foundations fundraising in collaboration with the Directors and Programmes team.

• Oversee and maintain steady growth of the individual giving income stream.

• Ensure fundraising compliance, data protection, and effective risk management.

• Maintain accurate records in the CRM system.

Communications

• Oversee planning and production of content across websites, social media, digital channels, media, and publications.

• Act as a senior point of contact for outreach partners (press, media, and content contributors), ensuring consistent messaging and brand alignment.

• Maintain Reef-World’s brand and ensure consistent, mission-aligned messaging.

• Approve and guide design of key outputs, including annual Impact Report, newsletters, fundraising packs, and campaign assets.

• Lead high-level media relations and manage external agencies and consultants.

• Ensure digital platforms and campaigns effectively support fundraising and programme goals.

• Coordinate communications support for the Programmes team, ensuring timely delivery of materials that enhance programme impact and engagement.

People Management

• Provide supportive leadership to the Fundraising & Communications Officer and wider team.

• Manage one permanent Social Media consultant and two project based communications and design consultants.

• Contribute to recruitment, onboarding, performance management, and workforce planning.

• Foster a positive, collaborative team culture aligned with Reef-World’s Culture of Care.
   

General

• Promote organisational values, effective communication, and healthy working practices across the remote team.

WHAT WE’RE LOOKING FOR

We are seeking a dynamic, hands-on Fundraising and Communications Manager to join our remote, globally distributed, and diverse team. The ideal candidate will combine strategic thinking with practical expertise in fundraising and multi-channel communications, able to work relatively independently to build strong relationships, inspire colleagues, and deliver high-impact outputs. You will help Reef-World grow its reach, secure sustainable income, and amplify our mission to protect coral reefs and coastal ecosystems worldwide. You’ll be open to new experiences and adventures and be adaptable and flexible.

The following outlines the essential and desirable skills and experience for this role.

SKILLS AND EXPERIENCE

Essential

• Proven success in managing fundraising across multiple income streams to deliver income growth with specific experience developing major donor or corporate partnership programmes.

• Strong communications skills, with experience delivering multi-channel content (web, social, newsletters) and maintaining brand consistency.

• Ability to build and steward positive relationships with donors, partners, media, and stakeholders.

• Experience coordinating or line-managing staff, consultants, volunteers.

• Excellent strategic, organisational and planning skills with the ability to manage multiple priorities and track performance.

• Experience in monitoring and managing income and expenditure.

• Experience of developing and managing fundraising targets 

• Strong written and verbal communication skills.

• Understanding of fundraising regulations, GDPR, and ethical best practice.

• Experience using CRM systems for donor/supporter management.

• Understanding of the needs of a small charity and willingness to carry out both more basic administrative work and more high-level strategic tasks

• Ability to work independently and collaboratively within a remote, international team.

Desirable

• Success in securing multi-year grants, multi year corporate partnerships or developing new income streams.

• Experience working with media, PR, or digital analytics.

• Familiarity with marine conservation, environmental NGOs, or responsible tourism sectors.

• Experience managing external agencies or creative freelancers.

• Knowledge of design or content tools (e.g., Canva, Adobe Suite).

• knowledge of Google Workspace tools.

• Experience of working in remote teams.

Reef-World believes that a team with diverse experiences and backgrounds generates richer discussions and more nuanced thinking that will magnify our conservation impact. We strive to be an inclusive workplace where everyone feels welcome and respected. We are an equal opportunity employer and welcome applications from anyone, from anywhere, with the required skills and experience: whatever their background or location. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the conservation sector. 

BENEFITS

Holiday entitlement

30 days a year.

Flexible working

The Directors are based just outside Bristol, UK and we have a field office in Dauin, Negros Oriental in the Philippines. As an international team working across time zones, our working policy is flexible and hybrid. 

Pension

For all employees, we pay a minimum of 3% of your qualifying earnings per month (over £6,240). For UK employees, you’ll pay a minimum of 5% of your qualifying earnings per month.

Culture of Care

As an organisation, we are invested in the personal and professional long-term success of our Reef-World team. Reef-World’s vision for a Culture of Care embodies a collection of support mechanisms aimed at enhancing the well-being of our team and enabling each of us to properly care for ourselves, our teammates and our network. These include -

• Access to a team coach

• Access to personality type tool analysis for yourself and your team 

• Reflection days - dedicated time to reflect on your successes and takeaways

• Personal Development days, with a small budget to ease you in (think training, new books, new classes, experiences)

• Dedicated, and respected, focus time throughout your working week

• Exemplary and effective internal communication mechanisms

• We are a parent and family friendly organisation, our Directors work flexibly around their children. 

• Reef-World is a safe space for everyone. We especially want to make sure we are a safe space for LGBTQIA+ people, neurodivergent and disabled individuals, and racialised communities. We’re constantly learning to make sure everyone feels welcome here.

Staff

A small, friendly and ambitious team. Read more about our staff team and Trustee board.

“The Reef-World Foundation is a phenomenal place to work where everyone's contribution is valued and our team is able to punch well above our weight in terms of conservation impact. It has been an absolute pleasure to contribute to Reef-World's output for the last 3.5 years.” - James Greenhalgh, former member of staff and now Trustee

“Working at The Reef-World Foundation is an inspiring journey. Beyond professional growth, being part of a team actively engaging in marine conservation and witnessing efforts to protect our oceans make each day at Reef-World rewarding. It's a privilege to contribute to an organisation making a real difference in preserving our planet's marine ecosystems. The inclusive team and culture of care create a dream work environment!” - Joyce Yang, former member of staff

“I consider myself incredibly fortunate to be part of the Reef-World Foundation,  my time here has been a catalyst for both my professional and personal growth. Collaborating with passionate individuals sharing the common goal of protecting our marine ecosystems, particularly the coral reefs, has been an extraordinary journey. Moreover, the organisation's culture of genuine care surpasses expectations, something for which I am very grateful. In all honesty, working with Reef-World has been the highlight of my career, and I've never been happier professionally.” - Erin Canto, current member of staff

“It's inspiring and motivating to work with everyone in the team who truly believes in our work — working together towards the organisation's mission to have a global conservation impact. Reef-World has given me the opportunity to grow professionally and personally in the field of marine conservation, and I am truly grateful for that. I am very honoured to be part of this inspiring team that walks the talk!” - Teresa Moh, former member of staff

Reef-World’s Core Values 

• We empower our colleagues, our stakeholders, our partners and our supporters to have conservation impact. 

• We collaborate. Our approach is not competitive - the more we collaborate, the stronger the conservation impact we will have. 

• We are innovative. We are not afraid to break from the norm, and use innovative approaches and technology, for conservation impact.

• We stay optimistic in our decision making and in our approach to tackling global conservation issues. 

Reef-World’s Commitment to EDI 

Reef-World has incorporated an Equality, Diversity and Inclusion (EDI) framework into its recruitment processes, resulting in more than 50% of leadership positions within the organisation being held by female professionals. Additionally, we take pride in operating as a fully remote team, engaging in asynchronous collaboration across various time zones.

HOW TO APPLY

Please fill out the short application form on our website including uploading your CV and Cover Letter. (Note files should be in PDF format, max. size 20MB)

TIP: In your cover letter, don't just repeat the information in your CV. We want to hear who you are, how your experience aligns with the job requirements, and how your values and culture might align with ours. 

If you are selected for an interview we will reach out to you by email to set an interview date and time. We try wherever possible to get back to applicants that have not been accepted but due to the expected volume of applications we may not have the resources. If you do not hear from us by 1 February 2026, then unfortunately we have decided not to take your application further.

Applications close:  19 January 2026 (23.59 pm UTC)

Interviews (online):  Between 2 and 12 February 2026

Project Manager - Launch a Groundbreaking Technology Empowerment Service

Salary: £40,000
Hours: Full-time (36 hours per week)
Location: Fully remote, with some UK travel
Reports to: CEO

Ready to build something extraordinary?

Do you have experience leading national programmes and previous line management experience?

Are you excited by the idea of creating a national service from scratch, working with purpose, and being trusted to shape something truly innovative? If so, this could be the role for you.

Charity People are excited to be recruiting a Project Manager on behalf of a national charity to lead the launch of its brand-new, state-of-the-art Technology Empowerment Service for people with sight loss.

This is a wonderful opportunity to build something truly transformative

The charity is undergoing a bold transformation. Long known for providing audio equipment, it is evolving into the UK's leading technology empowerment service for people with sight loss. This newly created role sits at the very heart of that change.

As Project Manager, you will design, build and launch a nationwide programme from the ground up - shaping how thousands of people with sight loss access technology, build confidence, and live more independently.

From service design and volunteer networks to partnerships and impact measurement, you will be the driving force turning an ambitious vision into a sustainable, life-changing service.

You'll work closely with the CEO, influence strategic direction, and leave a legacy that genuinely reshapes the sector.

The impact you'll make

• Design and launch a cutting-edge technology support service used across the UK
• Build inclusive systems that remove barriers to digital access
• Create pathways that enable people with sight loss to engage with technology on their own terms
• Establish partnerships and volunteer networks that extend reach and impact
• Set quality, evaluation and delivery frameworks that will define best practice

This is a role for someone who thrives on purpose, ownership and innovation - and who wants their work to really matter.

A culture built on trust, flexibility and wellbeing

The organisation understands that life doesn't stop at the door of work. It is deeply committed to staff wellbeing and recognises that external factors - family, health, caring responsibilities, or life events - sometimes need to take priority.

You'll be supported in a truly flexible, family-friendly working environment, built on:

• Trust, not micromanagement
• Respect for individual circumstances
• Autonomy over when and how you work
• A leadership team that genuinely listens

This is a remote-first organisation where people are trusted to do their best work in a way that works for them, and where kindness and accountability go hand in hand.

What else is on offer

• Fully remote, genuinely flexible working
• 36-hour full-time working week
• 25 days' annual leave plus bank holidays
• Additional time off over the Christmas period
• Auto-enrolment pension
• Quarterly in-person team days and occasional events
• A supportive, mission-driven team that values collaboration and care

Inclusion at the heart of everything

The charity is committed to equality, diversity and inclusion and strongly encourages applications from people with sight loss. The organisation recognises the value of lived experience and will make reasonable adjustments throughout the recruitment process and in the role itself to ensure everyone can thrive.

Application deadline: Friday 16th January 2026
(Please do not write a cover letter until we have shared the job description and held an informal briefing call.)

Interviews: Tuesday 3rd and Wednesday 4th February 2026

About Charity People

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background, including age, disability (including hidden disabilities), gender, gender identity or reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation - because greater diversity leads to greater results for the charities we work with.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

Following a recent departmental restructure, we’re entering an exciting period for the content team. This shift in the team structure highlights our commitment to making best in sector content – all in the name of our mission; to ensure all breast cancers are diagnosed early and accurately in young people.

We’re looking for an exceptional Head of Content who will be responsible for delivering our holistic content strategy over the next year. You’ll oversee the management, production and strategic placement of all organic content across CoppaFeel!’s channels, and in-house paid campaign activations. You’ll help shape CoppaFeel!’s approach to content so that it appeals, resonates with and converts our key audience of 18–24 year olds, as well as our supplementary audiences, across website, email and social channels.

You’ll work closely with the Head of Marketing and alongside other Heads of Dept, bringing your expertise and knowledge to leadership discussions to help shape the future of the organisation. You’ll report to the Marketing Director and will line manage the Social Media Manager, Content Manager, and Web and Email Manager, and will have exposure to the Senior Management Team.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You’ll be required to attend the office for quarterly team meetings, department meetings and in person training, but we’ll provide plenty of notice for when you’re required to be in for these purposes.

This is a fixed term role for 8 months.

Duties & Responsibilities

• Work as a valued part of the CoppaFeel! leadership team to deliver the organisational strategy, shape the culture and influence cross departmental ways of working.

• Deliver the holistic content strategy across digital and social channels (including website, email, search, social, and content creators) that will enhance the annual marketing strategy and drive awareness of CoppaFeel! and our mission amongst 18–24 year olds.

• Responsible for overseeing a team creating and producing innovative content that’s insight driven and market leading.

• Oversee production plans delivering our year round ‘always on’ organic content (web, email, social).

• Lead and inspire creativity across the organisation with a view to becoming social first in everything we do.

• Work with the Web and Email Manager, Content Manager, and Social Media Manager to develop and deliver a content optimisation test and learn programme.

• Work with the Web and Email Manager to optimise CoppaFeel!’s website and third party agencies to research, plan and execute Search Engine Optimisation and paid search strategies.

• Work with the Web and Email Manager to develop and deliver the annual website and email content plan, including an optimisation plan.

• Work with the Social Media Manager to produce social first content year round, in line with the social media and content strategy.

• Work with the Content Manager to produce best in class long form content and content creator partnerships.

• Oversee in house paid social media campaigns, primarily on Meta, with support from the Social Media Manager. Deliver training to the Social Media Manager to help them work towards activating these independently.

• Oversee delivery of workflow processes for managing the content lifecycle, including producing, distributing, measuring, and retiring content.

• Ensure all content is consistent with brand guidelines and tone of voice.

• Oversee capacity of the Content Team.

• Line manage the Content Manager, Social Media Manager and Web and Email Manager.

• Ownership of the Content Team budget and quarterly re-forecasting.

• Contribute to quarterly all staff team meetings.

• Ensure rigorous reporting and analysis of social and digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.

Skills, Experience and Qualifications

Essential

• Minimum 5 year’s experience working in a management-level, content-focused role, for example a Content/Creative Lead, Senior Digital Marketing Manager, Senior Content Manager, Head of Digital Marketing or Head of Content/Creative.

• Demonstrable experience in managing and prioritising cross departmental content requests.

• Demonstrable experience of implementing strategic content plans.

• Demonstrable experience of producing creative content across a wide variety of formats.

• Demonstrable experience with activating paid social campaigns.

• A leader with the ability to develop and motivate a multidisciplinary team to achieve high standards.

• The ability to build relationships with and manage senior stakeholders’ expectations and cross departmental content requests.

• Demonstrable experience of reaching and converting 18–24 year olds (our target audience) via engaging content with a focus on Instagram and Tik Tok.

• Experience of working for a youth focused brand/charity or account (if agency based).

• Experience of working with content creators.

• Excellent knowledge of the ever changing digital and social landscapes, and how tools/AI can help enhance our work.

• Confident decision maker.

• Experience of budget management and forecasting.

• You’ll be data driven and experienced in tracking and reporting on campaign success against KPIs and ROI.

• Line management experience.

Desirable

• Knowledge of the challenges and limitations of working in the charity sector.

Application information

Applications will close at the end of 18th January 2026 with the aim to commence interviews week commencing 26th January.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Sole charge Finance Manager - 15 hours per week

Once a month meeting in East Midlands - Travel will be reimbursed

Are you an experienced sole charge Finance Manager keen to join a growing organisation that makes a big impact in the Disability Sport Sector? Charity People is delighted to be partnering with Cerebral Palsy Sport (CP Sport) to help recruit this newly created role.

Cerebral Palsy Sport (CP Sport) a £300,000 turnover is a national charity dedicated to improving the quality of life for people with cerebral palsy through sport and physical activity. We work with participants, families, coaches, and clubs to create inclusive opportunities that empower people to reach their potential.

As the sole charge Finance Manager will be responsible for overseeing the charity's financial operations, ensuring compliance with charity accounting standards, and providing strategic financial advice to the Chief Executive and Board of Trustees.

This is a senior, part-time role ideal for an experienced finance professional who enjoys working in a small charity environment where flexibility, accuracy, and initiative are key.

Candidates applying for this role must have experience working in the charity sector and be very strong on Charity SORP.

Salary: £62,500 per annum which will be pro-ratad for two days a week
Contract: 15 hours per week, Permanent
Hybrid: Hybrid working - Mainly remote working, with in-person meetings each month

Key duties and responsibilities will include:

• Oversee the preparation of accurate monthly and quarterly management accounts with commentary on variances.
• Maintain the general ledger, ensuring transactions are correctly recorded and reconciled.
• Oversee cashflow management, forecasts, and reserves monitoring.
• Prepare annual budgets and support budget holders in financial planning.
• Lead the preparation of statutory accounts under the Charities SORP (FRS 102).
• Liaise with external auditors, ensuring timely completion of the annual audit.
• Produce reports for the Chief Executive, Finance Committee, and Board of Trustees.
• Ensure compliance with financial policies, internal controls, and charity financial regulations.
• Maintain robust systems for income tracking, restricted funds, and grant reporting.
• Track restricted income and ensure proper use and reporting to funders.
• Advise on financial risk, reserves policy, and income strategy.
• Contribute to organisational policies and participate in senior management discussions.

Candidates applying for this role must have the following:

• Qualified by Experience (QBE), a recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA) - Are you happy with this please? The reason I mention QBE is because there are some brilliant QBE candidates
• Experience working in the charity or NFP sector
• Understanding of Charity SORP and Statutory accounts
• Producing management accounts, commentary and variance
• Improving processes
• Ability to build strong relationships with budget holders
• Strong verbal and written communication skills at all levels
• Strong interpersonal skills and being proactive
• Experience working on Xero would be an added advantage

This role will be closing on 22th January, 2026
Interviews happening w/c 2nd February, 2026
It will be a two stage interview

Candidates shortlisted for this role, will be required to answer two questions which will be submitted along with the CV.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.