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This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
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Flexible working - we understand how important it is to balance family and work life.
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30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
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Employee Assistance Programme (24/7 confidential advice line and counselling).
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Charity Worker Discounts.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation.
The role is responsible for:
- Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date
- Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes
- Managing complex operational administrative issues
- Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively.
Key Responsibilities
- Grants management (for Impact on Urban Health, NHS Charities and Special fund grants)
- Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues.
- Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems.
- Carrying out due diligence checks on grant applicants. · Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding.
- Provide assistance to the Funding Operations Officers with queries regarding post-award processes.
- Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions.
- Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments.
- Reviewing investment papers for Impact on Urban Health projects
- Processing of all charitable spend ensuring compliance with grant agreements Contract management
- Carrying out due diligence checks on new contractors.
- Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems.
- Processing of all charitable spend ensuring compliance with signed contracts Special purpose fund management
- Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required.
- Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices.
- Managing queries from Guy’s and St Thomas’ NHS Foundation Trust Finance staff and fundholders in relation to invoice payments.
- Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. General
- Providing cover for the Funding Operations Manager, as appropriate.
- Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards.
- Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance.
- Ensure grants and contract records are accurately maintained. ·
- Creating and maintaining reports to support effective management of grants and contracts
- Provide absence cover for other Funding Operations team members as agreed from time-to-time.
- Support induction of new colleagues across the Foundation, and development and dissemination of guidance.
- Liaising with Guy’s & St Thomas’ NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received.
- The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
- Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values.
- Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
- Committed to the principle of continuous improvement, with careful attention to detail and due process.
- Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
- Good interpersonal skills and able to effectively liaise with both internal and external communities.
- Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
- Problem solving skills, able to use initiative and actively seeks pragmatic solutions.
- Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail.
- Team player, with an ability to support effective working relationships.
- A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems
Knowledge, experience, and qualifications:
- Familiarity with grant making and grant management processes.
- Familiarity with financial concepts around invoicing and grant payments.
- Able to communicate effectively with others, both verbally and in writing, especially when explaining process.
- Computer literacy.
- Experience of grants administration.
- Experience in financial reconciliations
- Regular use of database/CRM systems, finance systems and grants management systems.
- Experience using the Microsoft Office suite. Desirable
- Familiarity with Salesforce or other grant management systems.
- Some familiarity with health/social care/voluntary sector technical language and organisations.
- Understanding of contract and supplier management.
- Experience working within the charity sector.
- Report development and data analysis skills
The client requests no contact from agencies or media sales.
Lead projects, partnerships & plans to restore rivers and inspire communities. Make a real impact on river health!
The Senior Catchment Officer role is at the heart of what we do at the South East Rivers Trust (SERT). You’ll lead collaborative, evidence-based action to improve river health, bringing together communities and stakeholders to tackle catchment challenges and deliver nature-based solutions.
Working predominantly on the River Stour in Kent, this role combines project leadership, strategic planning, and stakeholder engagement. You’ll:
- Develop and deliver river restoration, pollution prevention, natural flood management, and citizen science projects.
- Host and coordinate Catchment Partnerships, ensuring inclusive, effective collaboration.
- Lead the development of a Catchment Plan for the Stour, shaping priorities for the next five years and linking with strategic decision-making and funding.
- Secure funding, build project pipelines, and mentor junior colleagues.
About you
- Confident communicator and relationship-builder
- Strong understanding of river catchment management, ecology, hydrology, or environmental science.
- Proven experience in project development and delivery, ideally nature-based solutions or citizen science.
- Skilled in stakeholder engagement and facilitation, from public meetings to strategic discussions.
- Confident in collecting, analysing, and using environmental data.
- Track record in fundraising and managing successful environmental projects.
- Experience mentoring or supervising staff or volunteers.
Why join us?
At SERT, we’re passionate about restoring rivers and inspiring communities. Working here is rewarding, collaborative, and impactful. If you thrive on challenge and want to make a real difference, we’d love to hear from you.
Interested? Apply now and help us create a healthier, more resilient catchment, see the full job description for more information.
Application process
- Closing date for applications: Sunday 18th January 2026 at 11:59pm.
- Interviews: w/c Monday 29th January 2026
We help rivers thrive again for communities and nature.


The client requests no contact from agencies or media sales.
Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations
Location: London (UK) - hybrid working
Salary: £ 46,800 gross per annum (London)
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible
Help us shape the digital future of a global education charity.
Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.
As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.
You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams
UWC International London
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Enhance sick pay
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026
Interview and/or assessment dates:
- First round interviews on Thursday 29 & Friday 30 January (remote)
- Second round interviews on Thursday 5 & Friday 6 February (remote or in person)
For further information on this opportunity, please contact us to connect you with the recruiting manager.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Contract- Fixed term until 31st December 2027
Salary- £31,600 per annum
Hours – Full time – 35 per week
Location- Newcastle/South Tyneside
Closing date: Tuesday 20th January 2026 at 11.30pm
Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
As an Engagement Worker, you will be pivotal in delivering Shelter’s purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of the Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantage to move from homelessness to sustaining a tenancy. You will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting five[TG1] clients at any one time.
About you
You will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness. You will have an awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage, as well as having experience of writing and implementing person centred support plans and writing detailed case-notes. Also, you have flexible time management skills and are comfortable collaborating with people from other teams and organisations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.
We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We learn from our experiences and are open to risk
- We work together to achieve a shared purpose
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a youth worker to join Oasis North Bristol. Our Youth Worker will work with young people and families across the community to develop positive activities which promote a sense of belonging.
We’re looking for an individual who has a passion for supporting young people and developing community led activities. The role will involve supporting young people and families in our local Oasis academies but also in the wider community, inspiring and enabling local people to be an active voice and developer in their local area.
The successful post holder must have:
· Good standard of basic education, including English and Maths Level 2
· Experience of youth work either as a volunteer or professionally
· Experience of managing and working with volunteers
· Ability to build long lasting, positive relationships with both young people and adults
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Working as part of a friendly, community-minded team of professionals
If you are interested in being part of this service, then please:
To apply, please apply via Charity Jobs or view our website for further details.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am Monday 19th January 2026.
Interviews will take place week commencing 26th January 2026.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
GSG Impact is a UK-registered charity with a global footprint. We work with a network of National Partners and collaborators across multiple countries to help build “impact economies”, strengthening the systems, relationships and market infrastructure that enable capital and policy to deliver better social and environmental outcomes. Our work brings together evidence, convening power and practical support, partnering with leaders across public, private and civil society to accelerate progress and share what works globally.
The role
We are seeking an experienced Chief Operating Officer (COO) to lead our organisational operations, including finance, HR, governance, compliance and risk. You will ensure strong systems, controls and processes that enable excellent delivery across an international organisation.
Key responsibilities
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Lead organisational operations across finance, HR, IT, legal, admin and key systems
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Own budgeting, forecasting, reporting, audit and treasury/controls
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Strengthen UK charity governance, policies, compliance and risk management
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Oversee contracts, procurement, supplier management and external advisers
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Lead people operations across multiple jurisdictions (including Employer of Record arrangements)
About you
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Track record in UK charity governance/compliance and international operations
- Senior operational leader with strong financial and people management experience
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Confident working across complex stakeholder environments and multi-country teams
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Clear communicator, pragmatic problem-solver, calm under pressure
How to apply
Please send CV (max 2 pages) and a cover letter (max 1 page) explaining your suitability.
GSG Impact is an equal opportunities employer and welcomes applications from all backgrounds. We are committed to safeguarding and will carry out appropriate pre-employment checks.
We reserve the right to close this vacancy early if we receive sufficient applications or appoint a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools and Programme Coordinator / Senior Coordinator – (London)
Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).
Contract: Full time permanent contract
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking Coordinators to work in London
Reporting to: Programme Hub Manager
About the Role:
We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.
Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.
About You
What we’re looking for in our new Coordinator(s) includes:
· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.
· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes
· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· An additional discretionary “Day for You”, (pro rata for part-time)
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on 23rd January 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this via this Charity Jobs site.
The client requests no contact from agencies or media sales.
This essential role will oversee the coordination, governance, and planning of the Thames Catchment Community Eels Project (TCCEP) Development Phase. The Programme Manager will supervise the programme's daily operations, manage partner input into key workstreams (capital design, education, citizen science, inclusion), and ensure that timelines, budgets, and deliverables meet The Heritage Fund expectations. The role involves direct responsibility for preparing the Delivery Phase funding application and ensuring that the Development Phase creates a strong legacy platform for long term impact. This includes coordinating evaluation planning, risk registers, governance frameworks, and a sustainable funding strategy. The role requires strong leadership, strategic thinking, and the ability to facilitate collaboration among multiple partners across diverse catchments and disciplines.
TCCEP is a collaborative, catchment-scale initiative that supports the recovery of the critically endangered European eel by removing migration barriers, restoring river habitats, and reconnecting communities with their local water environments. The project builds on the successful pilot project of the same name.
You will be working closely with project partners including Rivers Trusts, a Wildlife Trust, Zoological Society of London and others.
The role is fixed term for one year, though we would look to extend the role, subject to alternative funding being available to cover the period between the end of the Development Phase and commencement of the Delivery Phase (3-5 months).Standard working week is 37.5 hours, with flexible working arrangements considered. The role will require working from home but will entail travel to meetings across the Thames Basin, and working outdoors in varying conditions.
The Programme Manager will be responsible for: Oversight of programme development, partner coordination, timeline management, and funding bid preparation
FTE: 1.0 • Contract Type: Fixed term (12 months) • Start Date: February - March 2026 (subject to The National Lottery Heritage Fund Permission to Start) • Salary Range: £40,000 - £45,000, depending on experience • Location: Home-based with regular travel to London and Thames Basin partner locations • Hours of Work: 37.5 hours per week, with occasional evening or weekend commitments • Annual Leave: 25 days per year plus public holidays • Probation Period: 3 months, during which annual leave is by agreement only • Pension: TRT operates a contributory pension scheme; details available on request.
Thames Rivers Trust (TRT) is a catchment-based environmental charity focused on enhancing river health and resilience throughout the Thames Basin. As a convening organisation, TRT collaborates with local delivery partners, statutory agencies, and funders to implement nature based solutions, support environmental data infrastructure, and improve community access to blue spaces. TRT coordinates the Thames Catchment Community Eels Project (TCCEP), building on a tradition of multi-partner catchment initiatives to achieve significant environmental and social benefits. The Thames Catchment Community Eels Project (TCCEP) is a £3 million flagship programme delivered by Thames Rivers Trust in partnership with seven NGOs and catchment groups. The Development Phase, supported by The National Lottery Heritage Fund, runs from January 2026 to April 2027 and lays the groundwork for a three-year Delivery Phase (2028–2030) across six sub-catchments. This builds on the successful Phase 1 pilot funded through The Green Recovery Challenge Fund (2020–2022).
Project Summary: The Thames Catchment Community Eels Project (TCCEP) is a collaborative, catchment-scale initiative that supports the recovery of the critically endangered European eel by removing migration barriers, restoring river habitats, and reconnecting communities with their local water environments. The project builds on the success of a pilot phase funded through the Green Recovery Challenge Fund (2020–2022), which trained over 200 volunteers, surveyed more than 450 barriers, and helped catalyse collaborative action across the Thames Basin. During this Development Phase (2026), partners will work together to finalise the programme design for a three-year Delivery Phase (2027–2030). This includes site-level feasibility studies, co-designed community engagement, capital project planning, evaluation framework development, and a final funding application for the Delivery Phase. Alongside habitat restoration, the programme also emphasises education, equity, climate resilience, and long-term legacy, using the iconic eel as a flagship species to inspire action and foster connection.
Key Responsibilities • Programme Management and Delivery • Lead day-to-day coordination of all Development Phase activities across partner organisations. You will be supported by a team including a Learning & Engagement Officer, Finance & Admin Officer and four external consultants (activity, conservation, interpretation, evaluation), alongside the TRT CEO and key staff from the delivery partners • Manage and update the programme timeline, risk register, and delivery plan • Oversee preparation and submission of the Delivery Phase application to The National Lottery Heritage Fund • Track milestones and ensure high-quality deliverables across capital planning, education, evaluation, and engagement workstreams • Stakeholder Engagement and Coordination • Convene and chair monthly partner meetings and quarterly Programme Board meetings • Act as the central contact for The Heritage Fund, Environment Agency, and strategic stakeholders • Facilitate input from delivery partners, ensuring alignment with shared priorities and timelines • Communications and Reporting • Support production of communication materials including briefings, reports, and evaluation summaries • Collate and submit regular updates to The Heritage Fund • Ensure clear and effective internal communications among partners • Legacy and Strategy • Lead development of the project legacy strategy and post-2030 sustainability plans Coordinate funding strategy work with TRT’s Fundraising Officer • Embed climate resilience, equity, and inclusion principles across project planning Person Specification Essential • Proven track record of managing complex, multi-partner programmes • Strong organisational, planning, and project management skills • Excellent written and verbal communication skills • Experience with funder reporting and application development (preferably The Heritage Fund or equivalent) • Ability to manage timelines, budgets, and risk registers with minimal supervision • Strategic thinker with a collaborative working style Desirable • Knowledge of river restoration, catchment management, or eel ecology • Experience with The National Lottery Heritage Fund or similar funders is desirable • Familiarity with Thames catchment geography and delivery networks • Experience using collaborative tools and evaluation frameworks in multi-stakeholder programmes • Understanding of equity and inclusion in environmental programme design Additional Requirements • Full UK driving licence and access to a vehicle for site visits and meetings • Ability to work occasional evenings or weekends • Willingness to travel throughout the Thames Basin and London region.
Application Process To apply, please send a CV (no more than 2 pages) and a one-page covering letter detailing your interest and suitability for the role.
Deadline: 11.59pm Friday 16th January 2026 Interviews: 27th – 30th January 2026.
To apply, please send:
• A CV (no more than 2 pages)
• A one-page covering letter detailing your interest and suitability for the role
Deadline: 11.59pm Friday 16th January 2026
Interviews: 27th – 30th January 2026
If you would like to discuss the role, please contact: info @ thamesriverstrust . org . uk
To bring together organisations across the Thames River Basin, and foster collaborative working to benefit the environment, wildlife and communities.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a very well-established local charity which provides services and support for people with learning disabilities, autistic people, and their family carers, while also campaigning alongside them to improve their lives. The organisation aims to create a world where people with learning disabilities are valued equally, have their voices heard and are included in the community.
We are looking to appoint a new CEO to lead the organisation and ensure it continues to provide its much-valued services.
The successful candidate will have:
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Experience in a senior role in a relevant service i.e. Learning Disabilities, Children or Adult Services
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Experience of developing a strategy and monitoring framework in a similar environment
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Experience of effective partnership working at a strategic and practical level
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Proven track record of income generation and financial management
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Knowledge of charity governance, regulation for a medium size charity, and working effectively with a board of trustees.
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Knowledge of the Health and Social Care environment, including key policies and legislation
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Understanding of Health and Safety and Safeguarding in a service delivery environment
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Understanding of the Social Model of Disability and how to apply it to deliver empowering person-centred projects and services
Please read the full Job Description, Person Specification and Recruitment Pack for further information on the role.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria in the person specification.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: 16th of January 2026
Interview dates are planned for the 10th and 11th of February 2026.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Head of Programmes
Reporting to: Chief Executive Officer
Salary Range £45,000-£51,000
Location: London, UK (with travel)
Contract type: Permanent contract
The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement. DPI seeks to promote peace and democracy building through strengthened public dialogue and engagement.
Overall Purpose of the Position
The Head of Programmes is responsible for overseeing the implementation of the organisations’ project activities and leads the DPI Programmes team, also ensuring a close working relationship with Finance, Fundraising and Operations colleagues. The role works with the CEO on operational, fundraising, strategic and monitoring levels and also involves representing DPI at external meetings and events as needed.
Project Management
- Coordinates the day-to-day operational management of the DPI’s programmes, including the implementation of activities and financial matters– in close coordination with relevant colleagues.
- Monitors the implementation of project activities and ensures compliance with the strategic framework as well as internal procedures and policies including financial and administrative.
- Facilitates programmes and events meetings (including designing the agenda and overseeing the organisation and preparation of materials)
- Manages performance of programmes’ team both Türkiye and UK.
- Organises regular meetings with the Programmes team to ensure project plan is on -track.
- Keeps an up-to-date overview of programme delivery, reports any challenges, and suggests solutions to the CEO.
- Builds project budgets with Finance, monitors project expenditures, develops financial strategies and addresses financial challenges.
- Monitors the political and security situation in Türkiye and the wider regions, developments relating to the conflict and impact on the project.
Reporting
- Works closely with the Funding and Development Manager to ensure timely delivery and monitoring of contractual reports, including interim and final reports to donors.
- Ensures that projects are implemented and reported in a timely and qualitative manner.
· Follows up with the team and gathers the reporting of meetings.
· Oversees deliverables and performance of the M&EE and Communications consultants.
Network
- Represents and promotes DPI’s work in varied contexts and maintains relationships with external stakeholders in Türkiye and in Europe such as political party representatives.
- Builds and maintains relationships with partners and donors alongside the Funding and Development Manager when needed.
- Carries out frequent visits to Türkiye and maintains a good working knowledge of the facts on the ground when needed.
Project Development
- Translates strategy into operational objectives and develops project/fundraising proposals including concept notes and narrative project proposals in conjunction with Funding and Development Manager.
- Identifies operational developments needs and develops corresponding opportunities and initiatives.
· Supports the CEO in strategic developments related to the project.
Key Experience/Technical Competencies/Knowledge required for the position.
The successful candidate should have the following
§ A postgraduate degree in Political Science, Law, Conflict Resolution, International Relations, or a related discipline is highly desirable.
§ At least 8-10 years’ experience in project management in charity or NGO setting.
§ Experience directly managing a team including remotely.
§ Strong experience of EU funding streams, rules and regulations and knowledge of government grant processes
§ Strong organisational and planning skills.
§ Critical and strategic thinking skills.
§ Experience in research and complex information analysis.
§ Knowledge of Türkiye political situation (desirable).
§ Strong writing and oral skills in English.
§ Knowledge/experience of and commitment to peace-making/humanitarian field.
§ Understands and respects confidentiality terms.
§ Ability to manage under tight deadlines and in high-pressure environments
§ A DBS certificate is preferable.
Interpersonal Skills needed for the position
§ Multi-tasker
§ Extremely reliable
§ Flexible and able to take initiative
§ Self-learner
§ Strong team player
§ Confidentiality
Applications will be considered on a rolling basis with the final deadline set as the 19th of January 2026
The successful candidate should have the right to work in the United Kingdom
EQUAL OPPORTUNITIES
DPI is committed to Equal Opportunities and Cultural Diversity.
DPI SAFEGUARDING STATEMENT
DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct with a particular focus on Protection from Sexual Exploitation and Abuse.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
To support the Head of Finance in providing the organisation with a timely, accurate and relevant financial management service. This will be undertaken by ensuring the accounting system and financial records are updated and controls and procedures are maintained. This will enable the Senior Management Team and the Board of Trustees to use financial information to assess results and performance and make informed, strategic decisions, assuring compliance with statutory and corporate requirements.
Doctors of the World UK intends to grow its programme and advocacy impact. In this dynamic, exciting environment, an experienced Bookkeeper will help facilitate the organisation’s further growth and will work closely with senior Managers to enable them to manage their programme budgets, including by supporting them to report to donors.
You will demonstrate openness, responsiveness and cheerfulness in the role and possess excellent interpersonal and communication skills. You will be a self-starter who thrives on the challenge of being in a dynamic organisation that works at home and abroad.
You will be driven to excel in your work and thrive in a fast-paced environment and supportive team that is committed to the highest levels of personal and team performance.
How to Apply
To apply, please submit your CV & Covering Letter. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience and competencies will not be shortlisted.
Closing Date: 1700hrs Wednesday 14th January 2026
Please note, if you have not been contacted within 7 days of the closing date, your application has been unsuccessful on this occasion. Due to the high number of applications received, we are unable to provide individual feedback.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Teacher with Therapeutic Experience - Oasis Nurture – Oasis St Martin’s Village
Part Time – 2 or 3 days a week – Permanent Term Time Contract
Working Pattern: Either Monday, Thursday and Friday or two of those days: 8-4pm
Salary: £55,184 including London Weighting and pro-rated for term-time.
Oasis St Martin’s Village
Oasis St Martins Village is part of Oasis which is a group of organisations, committed to building stronger communities. Oasis St Martin’s Village, based in Tulse Hill, is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.
The vision of the Village is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.
Our work is based around the principle that “it takes a village to raise a child”.
Oasis Nurture
Oasis Nurture is a project that is carried out on the Village. It is a therapeutic intervention designed specifically for those children who might be described as the missing middle – those who do not meet the threshold for an ECHP but who nevertheless struggle to engage with the curriculum for a variety of reasons.
Oasis Nurture is in its pilot phase, working with four local schools, offering a two day a week intervention to a small group of children.
As a Teacher, you will be working with a maximum of six children supported by a key worker and a therapeutic practitioner. You will work alongside a therapeutic lead and a clinical lead.
In this role you will be:
· Working with the home school and parents/carers to understand the children’s needs and developing agreed goals for learning and emotional and social development
· Developing a basic curriculum for Key Stage 2 children for numeracy and literacy, related to their stage learning at their home school, so that they don’t fall behind.
· Providing a personalised, bespoke and restorative approach for each individual child to help address their challenges and fulfil their potential.
· Maintaining clear and accurate records for individual children on the designated online systems and reporting back to the home school and parents/carers on the agreed goals
· You will also be working with the Therapeutic Lead to provide opportunities for mindful therapeutic care to remove barriers to learning and provide emotional support to access the curriculum. While this role requires primary teaching experience it also requires someone who has experience of working in trauma responsive ways and understands the therapeutic needs of children who struggle to engage.
Oasis Nurture is not an Alternative Provision; it is a part time intervention designed to support local schools and children and their families. Oasis Nurture is not a statutory provision and does not therefore follow teachers’ pay and conditions. Oasis offers all the usual employment benefits including sick pay and pension.
As this is a newly created role, you will expect some evolution of the role as a result of the development of the project, your insightful input and our combined learning. At the same time, the role provides incredible opportunities for the right person.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages) via Charity Jobs or see our website for details.
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
If successful you will be invited to a formal interview. We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Charity People have partnered with The Migraine Trust, a leading health charity which makes an impact and difference in a person's life by providing them with information and support are looking for a part time Finance Officer - 21 hours per week.
Working within a small but impactful team and a forward thinking and inspiring Head of Finance and Operations, this is a newly created role for the organisation.
Location: London Bridge
Hours: 21 hours per week
Salary: £36,000 per annum which will be pro ratad for 3 days a week
Hybrid: once a week in London
Working very closely with the Head of Finance, your main duties and responsibilities are;
- Accounts Payable and Accounts Receivable functions
- Manage pre-paid cards and expenses claims
- Online banking and setting up payments
- Bank Reconciliations
- Assist with the production of monthly management accounts, posting accruals and prepayments
- Support the production of the year-end accounts and audit
- Support the production of the annual budgets, reforecasts and reporting on variances
- Maintain shared email accounts and finance records
- Procurement of office supplies
- Legacy income administration
- Restricted funding administration
- Reconciliation of fundraising income to financial records
- Paying-in cheques
- Other general admin duties when required
- Attending 3-4 Team Connection Days per year in London office
Candidates applying for this role must have the following skills and experience;
- Part-qualified or studying towards (AAT Level 3 or equivalent) or qualified by experience
- At least 2 years' experience in the similar role in the non-for-profit sector
- Knowledge of SORP (desirable)
- Experience of Xero and approval workflows (for example Approval Max)
- Understanding of fund accounting and reporting on restricted grants
- Understanding of VAT (we have trading subsidiary that is VAT-registered)
- Organised and efficient, with the ability to multitask and manage tight deadlines
- Exceptional attention to detail with high levels of numerical accuracy
- Very good communication skills, both in writing and verbally
- Ability to operate effectively in a support role to senior staff and an effective Team player
Benefits offered;
- 25 days annual leave plus Bank Holidays (pro-rata for part-time employees), which increases for each year of service up to a maximum of 30 days plus Bank Holidays.
- Additional days holiday between Christmas and New Year (office closure).
- An extra day off on your birthday.
- Enhanced maternity and paternity pay.
- Workplace pension from start, with 8% employer contribution, subject to 4% employee contribution.
- Death in Service cover equal to three times your annual salary.
- Generous training budget.
- Hospital Saturday Fund Scheme: 100 HSF health plan, Employees Assistance Programme and HSF Perkbox.
- Team Connection Days 3-4 times in London to connect with all members of the organisation, along with the chance to socialise in the evening.
Candidates shortlisted will be requested to answer three questions as part of the shortlisting process.
The role will be closing on 20th January, 2026 and all CVs and supporting documents will be submitted on 21st January, 2026
First stage interview: 28th / 29th January, 2026
Second stage interview: 3rd February, 2026
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
This is an exciting opportunity to join a growing, women-led movement shaped by lived experience. Working alongside the founder, fundraiser and service delivery team, you will help strengthen the systems that make our trauma-informed, person-centred support possible.
As Operations Manager, you will hold the core operational functions that keep the organisation safe, steady and effective. From HR and policies to finance, CRM management and communications, you will help ensure that our work is delivered with care, consistency and integrity. Your role allows the service delivery team to focus fully on supporting women and leading change.
We are looking for someone experienced, proactive, organised and confident in delivering on tasks. Someone who values collaboration, co-production and working in a culture rooted in trust, flexibility and compassion. You will thrive if you enjoy creating calm, clear systems that enable everyone to do their best work.
This UK based, (majority*) remote position is part of a small, friendly team committed to learning, reflection and continual improvement. As the organisation grows, you will play a key role in strengthening processes and shaping how our operations evolve to support women safely and sustainably.
Key Responsibilities
Responsibilities will include both strategic oversight and hands-on administrative tasks.
Operations & Systems:
- Maintain and improve organisational systems, processes, and infrastructure.
- Lead on day-to-day operational decision-making.
- Implement, manage, maintain, and develop the organisation’s CRM system.
- Ensure accurate data collection, reporting, and insights to support evaluation and strategic decision-making.
Human Resources:
- Lead recruitment, onboarding, HR administration, and ongoing people processes.
- Maintain HR policies and wellbeing support systems in alignment with staff feedback and co-produced organisational culture.
Finance & Administration:
- Oversee budgets, day-to-day financial processes, working with an accountant, and financial reporting.
- Work with the Director on long-term financial planning.
Policies & Compliance:
- Keep policies up to date and ensure regulatory compliance.
- Lead GDPR, data protection, and risk management.
Marketing & Communications (administrative support):
- Support the organisation to deliver timely newsletters by coordinating the content, managing the template and sending the newsletters
- Manage the organisation's online presence by making website updates and posting on socials from the content provided by the team.
Workload and priorities will be agreed with the Director to ensure the scope of the role is manageable within part-time hours.
Skills and experience required
· Strong organisational and administrative skills across operations, HR, finance, governance and communications.
· Financial literacy, including bookkeeping, budgeting, and liaising with external accountants.
· HR administration experience, including recruitment, onboarding, and record keeping.
· Proficient in IT systems, CRM platforms, data security protocols, and website/content management.
· Excellent communication and interpersonal skills with confidence, liaising with the Directors.
· Ability to manage competing priorities, respond to ad hoc requests, and work independently with initiative.
· Experience in a charity or small organisation
· Experience with CRM systems used in membership/support services
· Interest in women’s services or trauma-informed practice
· Desire to work in a purpose-led role and align with our small-team culture (essential).
Current operational days Tuesday, Wednesday, Thursday.
1 year contract (extension is subject to funding)
*Please note this role is mainly remote with expectation to attend a monthly in-person meeting at our office in Tameside or within Greater Manchester. There may also be expectation to represent the organisation across GM when required. We class this as desirable rather than essential.
We stand alongside women impacted by their own or someone else’s gambling and create space for healing, connection and confidence.
The client requests no contact from agencies or media sales.


