Supporter marketing manager jobs

Hours: A minimum of three days per week up to full time 

Contract: Permanent 

Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year 

Reports to: Head of Marketing, Communications and Fundraising. 

About Housing Justice 

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About your role 

This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships. 

Please note that we do not accept CVs or applications that are not submitted using our standard application form..

Borde Hill Garden is seeking to appoint a Heritage Project Manager to support the Delivery Phase of its National Lottery Heritage Fund (NLHF) funded ‘Reinventing Borde Hill’ project. The successful candidate will lead this exciting project, reporting to the Project Board and working with the Project Director to ensure that this phase of the project is fully delivered to time and on budget. The successful candidate will have proven experience of working on heritage projects, and will act as the key point of contact for the NLHF ensuring adherence to all NLHF frameworks and requirements, and ensuring that all documentation is managed accordingly. The role will involve working closely with the internal project team, wider garden staff and volunteers (including leading on the recruitment of volunteers), as well as the externally appointed Design Team, Cost Consultant, Evaluation Consultants, and other consultants. The Heritage Project Manager will coordinate the internal project team.

The successful candidate will maintain a close overview of the activity plan, the risk register, and the budget, as well acting as a point of contact, organising, attending and participating in project and stakeholder meetings; and compiling the information required for the project until the planned ‘soft opening’ in Spring 2028.

Knowledge, skills and experience needed:

(Please provide evidence in your Covering Letter and CV)

Tasks and responsibilities

· Become fully acquainted with all previous project documentation relating to the NLHF bid and acquire a good knowledge of the detailed objectives of the project

· Act as a key point of contact for NLHF ensuring that all necessary NLHF financial requirements and conditions are processed and/or met, including compiling grant drawdowns, reporting and assisting with the development of the project within the agreed programme

· Support the procurement of the construction contractors, and lead on procurement of other contractors, including preparation of briefs, enquiries, advertisements, evaluation and associated paperwork ensuring that their work is procured on time and within budget

· Oversee the work of the Design Team and other consultants ensuring that their deliverables are on time and coordinated with the other aspects of the project

· Liaise with an external construction project manager to ensure that a strong alignment is maintained between the capital build and the other elements of the project (e.g. activity plan, fundraising, evaluation etc.)

· Coordinate monthly progress reports from key workstream leads (internal and external), and compile these into a monthly Project Status Report

· Oversee the project budget, maintain the tracker and cashflow spreadsheet, and work with the Finance team to process invoices for payment

· Arrange project meetings, including co-ordinating diaries, sending meeting invites, monitor responses, and produce and circulate agendas and papers.

· Attend and where appropriate chair meetings, take and distribute minutes, and monitor actions as appropriate

· Work with the Marketing team to contribute to social media and website copy about the project

· Work with the Community Engagement Officer, supporting them to build and maintain relationships with current and prospective community partners, deliver the Activity Plan at the Community Growing Garden, and co-ordinate project-focused events such as Community Open Days

· Work with the Fundraising Manager, supporting them to create applications and approaches to potential funders (including trusts and foundations, individual donors, corporate donors, legacies etc.), and support with donor stewardship and relationship management post-gift, including reporting to other funders and supporting with donor events

· Support the work of the Evaluation Consultants, including internal and external evaluation of engagement initiatives

Skills and experience

To be considered for this position, you should be able to demonstrate some or all of the following:

· Good project management experience, with experience of medium-sized NLHF projects

· Experience of working on capital projects and working with contractors to deliver project builds

· Experience of working in the heritage environment, especially with listed and/or designated landscapes

· A good knowledge of budget management, monitoring and reporting

· Experience and understanding of community engagement, evaluation and partnership working

· Experience of working with architects, landscape architects, construction contractors, and consultants

· Experience of managing and working with multidisciplinary stakeholders and teams

· Experience and understanding of community engagement, evaluation and partnership working

· Experience of contributing to and supporting fundraising applications and approaches, especially for capital campaigns

· Excellent planning skills and a flexible approach to work, with the ability to prioritise and manage multiple tasks, including tasks undertaken by others, whilst ensuring deadlines are met

· A great team-worker, with a confident, diplomatic approach, able to build effective relationships with a wide range of stakeholders and team members at all levels and find appropriate solutions to conflicting priorities

· Excellent attention to detail, with good logical, analytical and problem-solving skills

· A concise, effective communicator, with excellent written and verbal communication skills

· Ability to work independently and to manage multi-disciplinary teams to achieve common goals

Qualifications

· Degree in relevant discipline or with demonstrably equivalent work experience

· Project management qualification or equivalent practical experience

· Excellent skills in MS Office, including Word, Excel, Outlook and PowerPoint

Please note, applications without a CV and Cover Letter will not be considered.

Vauxhall City Farm is looking for a dynamic Education Officer to support the delivery of our unique range of educational opportunities - from creative, curriculum-linked programmes rooted in animal care, gardening, wellbeing, and sustainability - to drop in community events throughout the year. You will play a vital role in supporting children, young people, and community groups, particularly those facing barriers to acheiving their potential, and be a vital part of the wider Vauxhall City Farm team. This is a rare opportunity to combine meaningful work with professional growth in one of London’s leading city farms. 

We're looking for someone with:

• Experience delivering educational activities/workshops for diverse audiences
• Commitment to education, conservation and the environment
• A practical and enthusiastic approach to learning outside of the classroom
• Excellent verbal and written communication skills
• Excellent organisational and time management skills
• Excellent literacy, numeracy and IT skills
• Knowledge of safeguarding and health safety practices
• Comfortable working with and handling animals
• Willing to undergo an enhanced DBS check

About the role:
To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.
 

About Croydon Drop In

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

Since 2019, CDI has grown rapidly, with the largest growth being the expansion of our therapeutic services and outreach support. Our income has grown to £1.9m and our focus is now on consolidating our position and ensuring our infrastructure, processes and governance are robust to support our continued growth and long-term sustainability.

What do we offer?

Generous Annual Leave entitlement

Flexible and remote working options

Employee Assistance Programme cover via Healthshield

Annual organisation team day out

CPD training days

Employer Pension Scheme

Bike to Work Scheme

Lead a flagship programme that supports young people from underrepresented backgrounds into meaningful, sustainable careers.
Join 20/20 Levels as our Programme Manager for I AM CHANGE and drive delivery, quality and growth at scale.

This is a rare opportunity to take full ownership of an established, high-impact career development programme operating across London and online. You will lead cohorts from recruitment to graduation, manage facilitators and mentors, build relationships with employers, and ensure participants gain the confidence, skills and networks needed to thrive in the workplace.

We are looking for a strong programme leader who combines operational excellence with heart. Someone who can create safe, aspirational environments for young people while holding high expectations around attendance, progression and results. You will be trusted to manage performance, budgets, partnerships and data, using insight to continuously improve delivery and demonstrate impact to funders and stakeholders.

If you are passionate about social mobility, experienced in employability or youth development, and ready to lead a programme that changes lives every day, we would love to hear from you.

Philanthropy Manager

Our client is seeking an experienced mid-value fundraising specialist to lead and grow the Special Giving income stream (gifts up to £10,000), delivering sustainable year-on-year growth and raising over £1 million annually by 2030 for the world’s most vulnerable children. 

If you are looking to leverage your skills and experience in a role that offers both challenge and reward, we invite you to apply for this exciting opportunity. Together, we can create a better future for children in need.

Position: Philanthropy Manager – Mid-Value

Location: Milton Keynes/Hybrid (2 days per week in the office)

Hours: Full time 36.5 hours per week

Contract: Permanent

Salary: Circa £45,000 per annum good range of benefits

Closing Date: 13 March 2026

First stage interviews:  W/C 16 March 2026 – In Person 

About the Role

This is a strategic role focused on mid-value donor acquisition, cultivation, upgrade and stewardship, turning warm supporters into committed, long-term partners of the mission. 

This role is ideal for someone who understands the distinct dynamics of mid-value fundraising, balancing scale and personalisation, building structured relationship focused donor journeys and using data insight to drive upgrades and retention. 

You will:

• Shape and deliver the Special Giving (mid-value) strategy
• Grow the Emergency Fund
• Manage and grow a portfolio of mid-value donors
• Lead and develop

About You

We’re looking for a proven mid-value fundraiser who can demonstrate:

• Significant experience managing and growing mid-value donor portfolios (typically £1k–£10k)
• A track record of delivering income growth and meeting ambitious targets
• Strong experience designing donor journeys and upgrade strategies
• Confidence using data, insight and testing to optimise performance
• Excellent proposal and case-for-support writing skills
• Experience collaborating across marketing, digital and communications teams
• Strategic thinking with strong delivery discipline
• Experience within a large, complex charity environment is highly desirable.

Christian identity underpins everything the charity does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. 

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.

Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference.

About the Organisation

Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes.

Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such Fundraising, Philanthropy, Mid Range Philanthropy, Fundraising Manager, Philanthropy Manager, Mid Range Philanthropy Manager, Fundraiser, Philanthropy Fundraising. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Strong relationships change lives.

At Relationship Works, we support individuals, couples and families to build healthier, happier relationships and better emotional wellbeing — strengthening communities in the process. As part of the TLC Group, we deliver safe, ethical and high-quality counselling services rooted in compassion and professionalism.

We’re entering an exciting phase of growth and development and are now looking for an Executive Director to lead day-to-day delivery and strengthen our operational foundations.

The Role

This is a senior operational leadership role with meaningful scope and support from the wider TLC Group infrastructure.

You will:

• Lead the day-to-day running of Relationship Works
• Ensure high-quality, safe and ethical clinical practice
• Support the delivery of agreed growth and development plans
• Strengthen financial oversight and manage budgets responsibly
• Improve systems, processes and the client journey
• Support marketing and partnership activity alongside TLC colleagues
• Develop and support a skilled, diverse counselling workforce

You’ll work closely with TLC Group colleagues who lead on strategy, marketing and wider organisational development — giving you the support and structure to focus on excellent service delivery and sustainable operations.

About You

We’re looking for a values-led, people-focused leader with sound judgement and strong operational experience.

You’ll bring:

• Experience of leading teams and managing services
• Financial awareness and confidence working within budgets
• A collaborative leadership style that develops and motivates others
• Emotional intelligence and clear communication
• A commitment to inclusion, safeguarding and high ethical standards

Experience within counselling, health, social care or the charity sector would be advantageous.

The Offer

• Salary: £40,504 – £47,957
• 37 hours per week
• Hybrid working, with time spent at TLC Group offices (various locations across England)
• The opportunity to lead a respected local service with strong group-level support

If you’re motivated by delivering excellent services, supporting talented people and making a tangible difference in your community, we’d love to hear from you.

Application Deadline: 13 March 2026
Interviews expected in Bristol on 20 and 23 March 2026

Senior Fundraising Manager (Major Giving)

Salary£49,321.55 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (Major Giving)

Location: London/Hybrid

Salary: £49,321.55 per annum

Weekly Hours: 35

Reference: YMC1095733

We seek a strategic and relationship-driven Philanthropy fundraising professional with a passion for making a difference to young people’s lives. If you thrive on securing transformational gifts and building meaningful connections with high-value donors,  then YMCA England & Wales has an incredible opportunity for you to shape and lead our Major Giving programme as our new Senior Fundraising Manager (Major Giving).

About YMCA England & Wales

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
• Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
• Help YMCAs fundraise themselves by providing assets, propositions, and advice for local fundraisers.

The Role

As Senior Fundraising Manager (Major Giving), you will lead the development and implementation of an ambitious new Major Giving strategy to secure and maximise funds from high-net-worth individuals. Your focus will be on nurturing relationships with existing donors while identifying and engaging new prospects, driving initiatives including Giving Circles and Development Boards.

You will work closely with senior leadership, Trustees, and key stakeholders to craft compelling cases for support, aligning with YMCA’s ambitious new housing strategy and broader organisational goals.

Key Responsibilities

• Manage and grow a portfolio of major donors, developing tailored engagement strategies to inspire long-term support.
• Plan and execute donor stewardship activities, including bespoke events, face-to-face meetings, and personalised communications.
• Work with senior leadership and Trustees to build strong relationships with philanthropists and high-value supporters.
• Develop and deliver compelling proposals, impact reports, and updates to donors.
• Identify and research prospective major donors, developing strategies to engage them effectively.
• Implement YMCA’s ambitious Major Giving Strategy which projects an ever more important focus for this area.
• Oversee the Major Giving income and expenditure budget, providing accurate forecasts and performance reports.
• Collaborate with colleagues across fundraising teams to align strategies and maximise income opportunities.
• Ensure robust data management within the CRM database, adhering to GDPR and best practices.
• Work cross-functionally to develop new fundraising products and giving opportunities, ensuring high-value philanthropy is embedded across the organisation.

About You

We are looking for a highly motivated, strategic, and personable fundraising professional with a proven track record of securing major gifts. You will be confident in building relationships with high-net-worth individuals and passionate about delivering exceptional donor experiences.

You will have:

• Significant experience in major donor fundraising, with a track record of securing five- and six-figure gifts.
• Excellent relationship management skills, with the ability to engage and influence high-value supporters.
• Strong strategic thinking and planning skills, with experience in developing and implementing fundraising strategies.
• Exceptional communication and presentation skills, with the ability to create compelling cases for support.
• Budget management and forecasting experience, with a focus on data-driven decision-making.
• Experience working with senior stakeholders, including Trustees and senior leadership teams.
• Knowledge of philanthropy trends, donor motivations, and fundraising best practices.

Why Join Us?

• Be part of an ambitious and growing fundraising team, with the opportunity to shape and lead YMCA’s major donor programme.
• Work for a charity that makes a real difference in the lives of young people and communities across England & Wales.
• Enjoy a collaborative and supportive work environment, where your contributions are valued and celebrated.
• Competitive salary and benefits package, with opportunities for professional development.

If you are passionate about philanthropy and have the skills and experience to drive major donor fundraising at YMCA England & Wales, we would love to hear from you!

To apply: please submit your CV and a cover letter outlining your suitability for the role

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH  
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent

We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.

RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.

This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.

We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.

THE ROLE

• Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
• Develop communication plans for all areas of RSTMH, working with department managers to execute
• Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
• Manage social media channels for RSTMH, and develop strategies to engage wider networks
• Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
• Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
• Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
• Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
• Create and maintain Society level communications calendar
• Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
• Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
• Represent RSTMH externally with key partners, at relevant conferences and industry events
• Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
• Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
• Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
• Fully manage the communications budget
• Responsibility for promotional materials including flyers, event signage, merchandise and handouts
• Working across all aspects of RSTMH communications

PERSON SPECIFICATION

Essential experience

• 5 years’ experience within a digital communication role
• 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
• Experience of digital content creation, commissioning and management
• Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
• Experience of managing suppliers, partners and contributors
• Familiarity with design software for creating digital assets, such as Canva
• Knowledge of CRM databases
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
• An understanding of the academic and research communities

Personal attributes

• Self-starter, able to work proactively and intuitively
• Work to varying timelines and prioritise own workload accordingly
• Passion for tropical medicine and global health
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
• Ability to communicate with a range of people of different levels, disciplines and backgrounds

Desirable

• Knowledge of Mosaico and SparkPost for building HTML emails
• Experience running websites on Drupal 10
• Some experience using CiviCRM
• Existing network of experts in the tropical medicine and global health space

The deadline for this role is 5pm GMT 4th March.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

We’re on a mission to connect with thousands more bereaved military families and that starts with storytelling.We believe that ‘social’ media is in the past and what is needed today is ‘interest’ media – great content that engages its target audience has the potential to reach more people than a high follow count.As Content Creator, you’ll be our expert in creating great content, capturing the emotion, personality, and purpose behind everything we do. 

This is a fast-paced, highly proactive role focused on creating short-form video and photo content for social media. You’ll attend events, follow team members in action, and use your creative instincts to turn everyday moments into compelling content that resonates with our unique audience. We’re not looking for slick corporate videos, we want quick-turnaround, on-brand, authentic content that stops the scroll and builds trust. 

The key responsibilities of this role are:  

Content Creation 

• Film and edit short-form video content (e.g. Instagram Reels, TikToks, Stories etc) for use across Scotty’s social channels. 

• Capture and edit photography when needed, particularly from in-person events and outreach activity, often on the go. 

• Work proactively to identify and attend opportunities to film team members and events (e.g. corporate talks, family days, community activity). 

• Jump on relevant trends and moments, adapting them to fit the tone, audience, and sensitivity of our cause. 

• Create great content which will educate or entertain our target audiences (within the bereaved military community). 

Editing & Tools 

• Use tools like CapCut, Canva, InShot, Adobe Premiere Rush, or iPhone editing apps to deliver content quickly and efficiently. 

• Add subtitles, basic transitions, music, and graphics where appropriate, always with accessibility and brand in mind. 

• Maintain an organised archive of content and assets for reuse across campaigns. 

• Work closely with the Social Media & Marketing Exec to provide platform-ready content.

Planning & Collaboration 

• Collaborate with the Head of Outreach and Social Media & Marketing Executive to contribute to the content calendar and plan campaigns inline with goals. 

• Bring creative ideas to the table and take initiative in spotting content opportunities. 

• Work to brand guidelines while retaining creative flexibility, balancing tone, authenticity, and audience sensitivity. 

The 30-day goals for this role are: 

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

• Conduct a full audit of the charities existing assets, tools and equipment.  

• Alongside the Head of Outreach and the Social Media & Marketing Exec demonstrate a strong understanding of the Scotty’s tone of voice and our marketing philosophy.

• Agreed key performance measures and personal success measures with Head of Outreach. 

• Attend and capture at least one live in-person event or activity and turn it into usable, on-brand content. 

The 60-day goals for this role are: 

• Delivering consistent, high-quality, creative content reflecting Scotty’s mission and resonating with our target audiences.

• Actively contribute to creative campaign ideas and planning. 

• Effectively repurposing existing content to meet current needs. 

• Working confidently on the go, managing own calendar and movements to capture relevant content across the team. 

• Maintaining an organised archive and has ownership of all video content at the charity. 

The 90-day goals for this role are: 

• Recognised as the go-to team member for on-brand, authentic, video or photo content.

• Demonstrating impact through content, using key performance metrics to evidence success in collaboration with the Social Media & Marketing Exec. 

• Balancing creativity with sensitivity by consistently exercising good judgement around tone, storytelling, and safeguarding. 

• Working with the Head of Outreach and Content Creator, we already have the best social engagement rates of any UK military charity!

What You’ll Need to Succeed 

Must Have 

• A strong portfolio or clear examples of short-form social content (video and/or photography), with clear results. 

• Proven ability to create mobile-first content using tools such as CapCut, Canva, InShot, or similar. 

• Confidence working independently and proactively, capturing content without needing detailed briefs. 

• Strong visual judgement and understanding of what works on platforms such as TikTok, Instagram, Facebook, and LinkedIn. 

• High emotional intelligence and the ability to work sensitively and respectfully with content involving bereavement and military families. 

• Willingness and ability to travel within the UK for events and activities (with flexibility around occasional evenings or weekends). 

• A genuine passion for Scotty’s mission and a desire to tell real, human stories that matter. 

Nice to Have 

• Familiarity with accessibility best practice (e.g. subtitles, clear visuals, inclusive framing). 

• Experience capturing content in live or fast-moving environments (events, community settings). 

• Basic understanding of how content performance is assessed on social platforms. 

• An interest in community-building and storytelling beyond polished or corporate content. 

Additional Information

• The role may require occasional evening or weekend work

• Enhanced DBS check required

• Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: Friday 13th March.

Important Information:  

Feedback 

Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received, and only candidates shortlisted for an interview will be contacted via email. 

Location 

We will only consider applications from candidates located within 2 hours of central Cambridge.  

We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Job Role: Fundraising CRM Officer

Salary: £16,200 per year (full time equivalent £27,000)

Hours: 22.5 hours per week

Contract type: Permanent

Location: Hybrid

Additional information:

• Flexible remote and hybrid working options available.
• There is an expectation to attend our Bath office at least once per month.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

Are you ready to take the lead in unlocking the full potential of our fundraising data? We’re thrilled to introduce a brand-new opportunity: Fundraising CRM Officer. This is your chance to shape the future of how we use data to drive impact and grow income.

For the past five years, we’ve been using Donorfy CRM to manage supporter relationships—but now we’re ready to take things to the next level. We know that great data management isn’t just about systems; it’s about insight, innovation, and strategy. That’s where you come in.

As our Fundraising CRM Officer, you’ll be the go-to expert for all things Donorfy. You’ll work hand-in-hand with our Fundraising Team to turn data into action—spotting trends, improving processes, and finding smarter ways to engage supporters. Your expertise will help us uncover opportunities, streamline workflows, and ultimately make a bigger difference.

If you love working with fundraising data, thrive on problem-solving, and want to play a pivotal role in shaping how we grow, this is the role for you.

Responsibilities include:

• Keep our data in top shape – Take ownership of day-to-day CRM housekeeping, ensuring everything is accurate, up-to-date, and fully compliant.
• Connect the dots – Manage and maintain integrations between Donorfy and key platforms like Mailchimp, Stripe, and Eventbrite, making sure everything runs smoothly.
• Turn data into insight – Build dynamic lists, dashboards, and reports that empower the Fundraising Team to track performance and make informed decisions.
• Enable the team – Deliver training and ongoing support so colleagues can confidently use Donorfy for their day-to-day activities and campaigns.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

Qualifications / Requirements:

• Knowledge and experience of managing fundraising data.
• Understanding of technology relevant to fundraising data management.
• Ability to build relationships with stakeholders and colleagues whilst supporting in a hybrid context.
• Knowledge of GDPR law, including upcoming changes to soft opt-ins and how this would impact our approach to data management.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Content & Communications Manager

Help to tell the stories that spark change.

We are seeking a creative Content & Communications Manager to strengthen the voice and visibility of a national charity through engaging, multi channel storytelling.

Position: Content & Communications Manager

Location: Central London/hybrid

Hours: Full-time

Salary: this role is Level 1 and the salary band is £27,008 - £34,797 pa + excellent benefits 

Contract: Permanent

Closing Date: 06/03/2026 17:00

The organisation is entering an exciting period of transformation launching a new digital platform, celebrating their 30th Anniversary, and growing impact across the charity sector. To support this ambitious journey, we’re looking for a creative and organised Content & Communications Officer to help bring their message to life.

This is a hands-on, storytelling-focused role perfect for someone who loves writing, digital content, and producing engaging communications that make a difference.

Key Areas of Responsibility:

You will work closely with colleagues across the organisation, helping to showcase the real impact of skills sharing, volunteering and partnership on charities across the UK.

You will:

• Create compelling content for social media, web, email and campaigns
• Help deliver the 30th Anniversary storytelling programme
• Produce blogs, case studies, visuals and impact stories
• Keep the website up to date and user-friendly
• Manage social channels and drive engagement
• Support internal communications across the organisation
• Use data and insight to improve content performance

About You

You’ll be someone who is:

• A strong and versatile writer
• Creative, curious and confident producing digital content
• Organised with great attention to detail
• Social media savvy and eager to grow audiences
• A collaborative teammate with a positive, proactive mindset
• Passionate about social impact and storytelling with purpose

You don't need to have worked in the charity sector; we’re looking for talent, enthusiasm and the ability to communicate with clarity and heart.

In return…

• Be part of a modernising, forward-thinking social impact organisation
• Help shape a national brand relaunch for our 30th Anniversary
• Develop your career in digital communications and content creation
• Collaborative culture, supportive leadership, and meaningful work every day

About the Organisation

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world.

This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.  It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need.

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds.

You may also have experience in areas such as: Communications Manager, Marketing and Communications Manager, Digital Communications Manager, Content Manager, Senior Communications Officer, Marketing Manager, Digital Content Lead, Campaigns Manager, Engagement Manager or Brand and Communications Lead. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for a talented, experienced News and Media manager to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.

Location: London office based. Working from home is an option in line with Crisis’ Hybrid working policy (you will be required to work from the London office twice a week)

About the role

As News and Media Manager, you will lead a hard-working and experienced team of media experts to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good. You will oversee the development and delivery of high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.

With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
About you

You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. You will also have experience of leading and managing individuals or teams and motivating people to achieve objectives and overcome setbacks. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.

To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change at a national government level, demonstrate ability to secure high profile consumer media to support income generation and have proven experience when it comes to handling reputational risk. You will also have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• Full list of benefits available on website

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd March 2026 at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA, on Monday 30th March and Wednesday 1st April

Interview process: Competency-based interview and interview task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094