Supporter marketing officer jobs

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our legacy and in-memory manager to help shape our legacy development programme and in-memory strategy.

The role will involve leading on the operational delivery of both legacy and in-memory marketing and legacy case management. The postholder will implement donor-centric approaches to legacy and in-memory campaigns and events, case management, and supporter stewardship.

We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.

Main responsibilities

Legacies

• Develop and implement a comprehensive legacy strategy, identifying new opportunities, products, and campaigns to increase engagement, consideration, and pledger numbers.
• Work across the Charity to ensure legacies are integrated across relevant channels to reach key audiences.
• Build a portfolio of case studies to showcase how legacy giving has had a transformative impact across our hospitals.
• Build and nurture relationships with legacy pledgers and prospects, organising legacy information and engagement events to position the Charity prominently in legator consideration.
• Responsible for legacy case management and be the main contact for our legacy consultancy partner, ensuring all processes are compliant, efficient, and deliver for the Charity and for its supporters.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Work with the director of operations & resources on disputes and contested legacies, to ensure these are handled appropriately and sensitively.
• Work with the director of finance to ensure all information is recorded appropriately to ensure correct accounting and accrual of legacy income.
• Support the director of finance on legacy matters relating to the Charity’s annual external audit.

In-Memory

• Support with the development and management of stewardship programmes for in-memory donors, ensuring journeys are sensitive, supportive, and effective.
• Have responsibility for the efficient use of all in-memory payment platforms, ensuring that they are utilised correctly, report accurately, and are employed as part of a strong stewardship programme.
• Work closely with the hospital engagement team for the promotion of in-memory giving opportunities
• Working with the marketing & campaigns manager, develop and implement relevant campaigns, including within our hospitals, to increase awareness of in-memory giving
• Support the events & community fundraising officer with events organised by families and friends in memory of loved ones, ensuring appropriate stewardship processes are put into place.
• Look for new opportunities for developing in-memory products, developing cases for support and implementation plans to ensure the Charity’s in-memory programme is at the forefront of new practice.
• Work closely with the grants manager to ensure restricted and tribute funds are able to have an impact in the areas donors wish to see.
• Develop and cultivate strong relationships with supporters by offering suitable opportunities to remember someone special.
• Working with the marketing and communications team, source and develop case stories for use across the in-memory programme and charity.

Knowledge and experience

• Proven experience in legacy administration within the charity sector
• Certificate in Charity Legacy Administration (ILM) is desirable
• Proven experience in developing and delivering legacy, in-memory, and/or individual giving strategies and campaigns across multiple channels.
• Extensive experience in donor stewardship, fine-tuning supporter journeys, and delivering excellence in supporter care.

Personal qualities

• Curiosity, with an ability and willingness to explore issues and opportunities to their fullest potential
• Commitment to learning and developing knowledge and understanding of the Charity and how it operates
• Desire to improve things– dissatisfaction with inefficiency
• Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
• Personable with excellent manner and ability to engage stakeholders.
• Flexible approach to working hours to meet the needs of the role.

Skills

• Excellent stakeholder engagement and relationship management skills, with the ability to work collaboratively across teams and externally with agencies and solicitors.
• Strong organisational and project management skills, with the ability to manage multiple campaigns and priorities, and deliver to deadlines.
• Ability to analyse campaign data and insights, applying learning to improve activity and outcomes.
• Working knowledge and experience of budget management, forecasting, and reporting.
• Strong IT skills including Microsoft word, Excel, as well as bespoke systems

Supporter Care Officer
 
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
Do you deliver brilliant customer service and love helping people? We’re looking for a dedicated, compassionate and proactive Supporter Care Officer to join our team and help ensure that every supporter has an exceptional experience with the Trust.
 
In this role, you will be responsible for key administrative tasks including updating supporter records, processing and setting up donations, managing regular gifts, updating communication preferences and sending heartfelt thank-yous to supporters. You will use our database daily, keeping information accurate and up to date, and deal with a wide range of enquiries by phone, email and post, providing warm, professional and timely responses.
 
To be the right person for this role, you will:

• Have experience in financial processing and using CRM databases
• Be well-organised with good attention to detail
• Communicate clearly and respectfully with a wide range of people
• Be comfortable working independently and as part of a team
• Have excellent customer service and be willing to go the extra mile for supporters

If you are passionate about great supporter care and want to help make a real impact, we would love to hear from you.
 
We offer competitive benefits including opportunities for learning and development, flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
 
Please note you will need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
 
Closing date and interview date
 
Closing date for completed applications is midnight on Monday 12 January 2026.
 
Interviews expected Wednesday 21 and Thursday 22 January 2026.
 
We reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.
 
No agencies please.
 
How to apply
 
Before applying, please ensure you read the job description for more information about the role. 
 
Applications should be made through our recruitment portal Hireful and to apply, please use the application button provided.
 
Our commitment to an inclusive workplace
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities. 
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-225 798

Are you a creative marketer with a flair for digital campaigns and audience engagement?

Earth Trust is seeking a Marketing Officer to join our Communications and Marketing team and help amplify our mission during an exciting phase of growth. 

About the role 

As Earth Trust evolves into a key visitor destination in South Oxfordshire, you’ll play a key role in promoting our visitor hub, venue hire and events. 

Working closely with a small, collaborative team, you’ll craft compelling content, manage multi-channel campaigns, and use data-driven insights to optimise performance. 

This is a unique opportunity to use creativity with digital channel management and connect people with nature while supporting commercial growth. 

What you’ll do 

• Plan and deliver marketing campaigns for venue hire, events, and our new paid-for adventure play.

• Create engaging content for social media, email, and web.

• Manage digital channels (MailChimp, WordPress) and optimise SEO. 

• Analyse campaign performance and manage budgets.

• Collaborate across teams to deliver impactful projects.

What we’re looking for 

• Minimum 2 years’ experience in marketing or communications 

• Strong copywriting and content creation skills 

• Proficiency in digital tools (MailChimp, WordPress, Canva) 

• Experience with paid media, SEO, and analytics 

• Organised, creative, and passionate about connecting people with nature 

Desirable: Charity sector experience, venue marketing knowledge and familiarity with Google Ads Grants. 

This role is 21 hours per week, typically worked over three days, of which two are in our offices by the Wittenham Clumps - Little Wittenham, between Abingdon, Didcot and Wallingford.

Contract: Permanent, 35 hours per week 

Salary: £26,660 to £31,000  

Location: Burford OX18 4PF 

Closing date: 21/01/2026 

Interview date: 02/02/2026 

Do you want to turn adrenaline into animal welfare? 

At Blue Cross, we believe every pet deserves a healthy life in a happy home. We are looking for a passionate Challenge Events Officer to help us make that happen—one marathon, muddy obstacle course, and skydive at a time. 

This isn’t just about marketing and logistics; it’s about inspiring ordinary people to do extraordinary things for pets in need. 

More about the role 

As our Challenge Events Officer, you will be the driving force behind our third-party events portfolio. You will be the person who rallies the troops for the iconic London Marathon and recruits everyday heroes to take on challenges that change lives. 

Reporting to the Community and Events Manager, you will be responsible for the full lifecycle of the fundraiser experience - from the moment they see an ad to the moment they cross the finish line. 

What you’ll be doing 

• Championing the portfolio: You will take full ownership of our third-party challenge events, including managing our presence at major events like the London Marathon. 

• Recruiting our heroes: You will develop and execute creative marketing plans to recruit participants using social media, paid advertising, and by engaging with our public-facing centres, hospitals, and shops. 

• The ultimate cheerleader: You will design and deliver a sector-leading "stewardship journey." Your goal is to ensure every fundraiser feels supported, motivated, and maximized in their fundraising efforts. 

• Managing the money: You will deliver and manage income and expenditure budgets, ensuring we stay on track and transparent in our financial reporting. 

• Always Improving: You will review current processes and analyze fundraising activities with a sharp focus on improving Return on Investment (ROI). 

• Staying ahead of the pack: You will research and benchmark our activity against the charity sector to ensure Blue Cross remains competitive and innovative. 

• Innovating: You will help develop, implement, and evaluate new fundraising concepts to keep our offers fresh and exciting. 

• Collaborating: You will work hand-in-hand with internal teams to ensure our marketing, recruitment, and supporter journeys are seamless. 

• Upholding standards: You will ensure all challenge event activities follow best practices and compliance. 

About you:  

This role requires a highly organised individual with a passion for fundraising. The ability to manage multiple projects whilst consistently meeting deadlines is essential. 

Experience in developing fundraising reports, managing income and expenditure budgets. Strong communication and a collaborative spirit are key, as is a creative mind for developing fundraising strategies. Flexibility for occasional travel and out of hours work is required. 

Essential qualifications, skills, and experience 

• Proven experience working in challenge event fundraising

• Demonstrable experience in researching, planning, delivering and evaluating a range of challenge event fundraising activities. 

• The ability to develop and deliver marketing plans to recruit third party challenge event participants through a variety of channels. 

• The ability to develop and execute an inspiring stewardship journey to maximise income generation.

• Experience of budget management including income and expenditure. 

• Excellent written and verbal communication skills, with the ability to communicate effectively with a variety of stakeholders (donors, sponsors, participants, volunteers, team members)

• Ability to lead on and manage a variety of projects with simultaneous priorities 

• A full driving licence is required 

• The ability to demonstrate, apply and understand our key Blue Cross Values

Desirable qualifications, skills, and experience 

• Experience in obtaining corporate sponsorship for challenge events

• Experience working with fundraising databases (D365) and MS office suite to manage donor data, create reports and communicate effectively

• The ability to thrive in independent and collaborative environments 

• A creative and innovative mind for developing marketing, stewardship and development strategies

How to apply  

Click the apply button below and complete the online application process before the closing date on 21/01/2026.  

Ready to hit the ground running? Apply today and help us change lives. 

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:   

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. 

• Pension scheme with enhanced employer contribution  

• Life assurance  

• Unlimited access to an employee assistance programme 

• Programmes for physical and mental wellbeing support 

• Free access to GP via MetLife 

• Recognition scheme 

• Annual volunteer days  

• Claim for professional fees 

• Charity worker discounts across a variety of retailers.  

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims. 

• Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.   

• Driving our programme of marketing intelligence and measuring marketing effectiveness. 

• Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity. 

Who we’re looking for 

• A marketing expert who has developed, led and measured marketing strategies.  

• An outstanding creative with a deep understanding of brand management, messaging and copy development. 

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals. 

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

Due to internal promotions, we’re now looking for 2 new events officers to play a key role within the team. Managing the delivery of our varied portfolio of challenge events, currently comprising of running, cycling, swimming and trekking challenges and engagement events such as our Carols by Candlelight, supporter focussed events and key internal events too. You’ll be a supporter for hundreds of fundraisers, acting as a point of contact and an ambassador for the organisation to excite and retain our supporters.

This role is a vital role in the events team and is perfect for someone looking to take that next step in their career.

About you

We’re looking for an individual with excellent attention to detail and a passion for charity fundraising. An understanding of and experience with administrative tasks as well as event logistics and working in a fast-paced environment is desirable.

You’ll be a key point of contact with hundreds of our supporters and staff, many of whom will be in touch via email, phone or social media, so an understanding of using these channels and delivering customer service, particularly in the charity sector, is preferable. You should also have a demonstrable ability to work to deadlines and have experience working as part of a team.

We’re a dedicated team with our supporters at the heart of what we do, if you have an interest in charity fundraising, events management, and supporter experiences then this could be the role for you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 22 January 2026 9am

Interview date 29 January 2026, 30 January 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

This is a new role sitting within the Marketing Planning team, created to establish ARUK’s Single Source of Marketing Truth. This role helps to establish marketing effectiveness as a core organisational capability at ARUK, ensuring objectivity on performance.

The Senior Marketing Effectiveness Officer will work with the Head of Marketing Planning and Senior Marketing Planning Manager, to deliver robust audience insight, marketing performance measurement, and effective evaluation to inform marketing strategy. The role moves ARUK to a consistent, comparable measurement system that supports income growth, audience development and best use of marketing budgets.

Key Responsibilities:

Marketing Effectiveness & Performance Measurement

· With the support of the Senior Marketing Planning Manager, deliver and implement an ARUK Single Source of Truth (SSOT) dashboard for marketing performance.

· Build and maintain consistent KPIs, reporting methodologies and dashboards across all marketing disciplines.

· Analyse campaign performance across channels, providing objective insight on effectiveness, ROI, CPA, long-term value and audience movement through the funnel.

· Produce clear performance summaries and recommendations for senior leadership to guide future decision-making and budget optimisation.

· Identify what works, what doesn’t, and what should be scaled — ensuring learning is embedded into planning cycles by the Senior Planning Manager.

Audience Insight & Segmentation

· Working with the Senior Marketing Planning Manager, translate priority audience insights into actionable planning and targeting guidance for campaign and channel teams.

· Maintain and update audience personas, segmentation models and behavioural profiles in partnership with the Insight team.

· Support on ad hoc audience research (quantitative and qualitative) to inform proposition development, message testing and campaign design.

· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.

Data, Systems & Continuous Improvement

· Support the implementation and optimisation of new effectiveness tools, dashboards, analytics partners and measurement frameworks.

· Work closely with CRM, Data and Finance teams to ensure accurate, consistent flow of supporter, campaign and spend data.

· Identify gaps in data, insight or measurement and propose solutions to resolve them.

Stakeholder Engagement & Upskilling

· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.

· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.

· Champion a test-and-learn culture across the organisation.

Key Outputs

· A clear, agreed set of marketing performance measures and way of working for marketing evaluation used organisation wide.

· Increased understanding and clarity in how marketing success is defined and reported.

· Evidence of performance insight actively shaping planning, channel selection and investment.

· Improved ability to demonstrate marketing’s contribution to income and growth.

· Strong confidence from senior leaders in marketing effectiveness.

What we are looking for:

· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).

· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.

· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.

· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.

· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.

· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.

· Highly analytical, with strong critical thinking and problem-solving skills.

· Able to communicate complex information simply and compellingly.

· Curious, evidence-led mindset — always seeking to understand “what’s working and why”.

· Comfortable challenging constructively and influencing decision-making.

· High attention to detail and accuracy.

· Ability to plan and manage multiple insight or analysis workstreams simultaneously.

· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £36,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Actors’ Trust supports professional actors and stage managers in times of need, and our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community.

The Digital Marketing Executive will play a key role in growing the charity’s online presence, engaging many more beneficiaries and supporters, and generating income through creative, high quality digital content and supporter-focused campaigns. Working closely with the Head of Engagement & Development, the postholder will support the planning, management and optimisation of the charity’s digital marketing and communication activities.

This role is perfect for someone who enjoys combining creativity and innovation with advanced digital analytics. You’ll play a key role in supporting and delivering the charity’s marketing and communications strategy and enabling the charity to grow its reach. You will ensure that our social media channels, website, SEO and email activities are effective, on-brand, and accessible. Most importantly, you will create awareness activities that convert, engagement activities that retain and ensure each segment of our community receives the greatest online experience from their interaction with Actors’ Trust.

We are looking for a motivated self-starter keen to take on a new challenge within a fast-growing organisation, to join us and support our vision: an empowered and vibrant performing arts sector. You will have an appetite for detail, strong copywriting skills and a thorough understanding of measuring analytics to improve performance. Additionally, you will be a problem solver, team player, able to quickly adapt, (and to ask for help when you need it) and you’ll have the self-belief and capacity to hit the ground running.

How to Apply 

• Please apply with an up-to-date CV and a brief covering letter telling us why you’re a good fit for this role.

• The closing date and time for applications is 9am, Monday 19th January 2026. 

The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.

The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.

This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.

About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.

Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.

Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.

Key Responsibilities

• Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
• Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
• Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
• Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
• Manage budgets and resources effectively, ensuring maximum return on investment
• Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
• Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
• Lead on content, audience and stories strategies
• Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
• Support our income and growth through promoting public fundraising activities and supporting corporate partnerships 

Person Specification

• Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
• Proven ability to develop impactful campaigns across digital, print, and media channels
• Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
• Strong organisational skills, with the ability to manage multiple projects and priorities effectively
• Proficiency in marketing analytics and data-driven decision-making
• Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
• Ability to work collaboratively with various teams and external partners

What’s on Offer

• Salary: £60,000-£64,000

• Permanent
• Location: London, hybrid – 2 days in the office per week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role Purpose

The Nuclear Institute benefits from a broad and growing membership base, with our enthusiastic and knowledgeable volunteers operating nine UK regional branches and more than seven Special Interest Groups (SIG).  You will be pivotal to the delivery of the activities and events of each branch and SIG, sharing best practice and developing new network initiatives. The role will strengthen volunteer engagement and help to maximise volunteering satisfaction. Nuclear Institute communities foster connection, collaboration, and professional development, helping NI become a stronger professional home for nuclear professionals.

Job Description and Job Specification

Job title: Communities Officer
Contract: Permanent
Working pattern: Full-time, flexible hours with a 9-day in 10-day work pattern

Salary: £25,000 per annum
Annual leave entitlement: 25 days plus bank holidays.

Location: Wholly remote, UK based, with frequent travel
Reporting to: Events and Communities Manager

Key Tasks

Volunteer Engagement and Support

· Develop and grow the engagement in branches & SIGs and support volunteers to build new groups and networks.

· Build strong relationships with each branch and SIG community, providing administration support for their meetings and activities.

· With support, develop and deliver our annual in-person Volunteer Awards and annual in-person Volunteer Forum event.

· Work with the Communities and Events Manager to develop and deliver branch events and SIG conferences.

· Engage our volunteers with regular virtual ‘keep in touch’ meetings and other activities designed to maximise their satisfaction in their volunteer role – and share best practice across the networks.

· Create regular communications to engage and update our volunteers.

Community Development

· Support our communities with the development of their annual budgets and help them develop ideas for new, year-round activities to maximise member engagement and volunteer satisfaction.

· Identify opportunities for new communities and initiatives designed to broaden and grow our membership.

Operational Support

· Ensure our CRM is kept up to date with current volunteer details for each community.

· Work with each community to ensure their Terms of Reference are current and support their AGMs as required.

· Create volunteer resources, including a handbook to support and guide our volunteers to fulfil their roles successfully.

· Work with the Marketing and Communications Manager ensure communities have the digital branding and branded merchandise required, and access to their community email and community SharePoint areas.

Personal Specification

Essential experience

· Experience in a volunteer engagement role.

· Experience delivering events, both in person and virtual.

· Some experience using CRMs and reporting software.

Essential skills and knowledge

· Excellent written and verbal communication skills.

• Strong interpersonal and engagement skills.
• Ability to manage multiple projects and stakeholders.
• Strong time management and organisational skills.
• Ability to manage competing priorities in a small team environment.

Essential Behaviours

• Takes ownership and accountability for delivery.
• Works collaboratively across multiple volunteer communities.
• Demonstrates an inclusive approach to working.
• Comfortable engaging senior stakeholders with credibility.

Desirable experience

· Experience of working with event management systems and applications.

· Experience working in or with the nuclear, energy, engineering or infrastructure sectors.

· Knowledge of professional bodies, CPD frameworks or membership models.

Flexibility and accessibility

We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with frequent travel especially to London and Manchester.

Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.

Commitment to inclusion

We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.

Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.

The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.

The Senior Marketing Planning Manager in an exciting new role to Alzheimer’s Research UK. Sitting in the Marketing Planning team within Strategic Marketing, this role is accountable for making ARUK’s marketing system work end-to-end for bigger and better impact.

This role is responsible for the practical application of the overall marketing strategy into clear, prioritised and sequenced plans across the top of the marketing funnel, working closely with colleagues across Fundraising, Comms, Digital, Policy and Brand.

Operating with significant autonomy, the role embeds planning discipline, governance and rhythm across the organisation — ensuring the right activity happens at the right time, with the right level of investment, to deliver audience and income growth.

This is a senior management role, judged not by activity but by the clarity, efficiency and effectiveness of the marketing system.

Key Responsibilities:

Marketing Planning & Operating Model Leadership

· Own and embed ARUK’s Marketing Operating Model, ensuring planning principles, cycles, governance and tools are understood and consistently applied.

· Translate organisational priorities into an integrated annual and quarterly marketing plan.

· Ensure planning supports growth of our defined target audience and long-term fundraising outcomes.

Master Marketing Calendar Planning & Management

· Own and maintain the single Master Marketing Calendar to ensure a clear and complete view of what ARUK is communicating externally and when.

· Sequence campaigns to avoid clashes, duplication and audience fatigue.

· Enable informed trade-offs between activity based on capacity, impact and strategic priority.

Strategic Marketing & Communications Board Programme Management

· Act as Programme Manager for the Strategic Marketing & Communications Board.

· Ensure meetings are decision-focused, well-structured and supported by clear papers.

· Track actions, outcomes and follow-through to ensure decisions translate into delivery.

Campaign Planning Quality & Governance

· Lead consistent campaign briefing, prioritisation and review processes.

· Ensure Gold and Silver tier campaigns are properly planned, resourced and evaluated.

· Improve planning quality across teams, reducing late-stage changes and rework.

Cross-Organisational Leadership

· Coordinate input from Fundraising, Comms, Brand, Digital, Policy and Insight.

· Build strong working relationships and act as a trusted planning partner to Heads and Directors.

· Enable teams to focus on delivery by providing clarity, structure and coordination.

· Collaboration and briefing of media agency, creative and external partners to ensure visibility and understanding of priorities

People management

· Accountable for team development and line management of Senior Marketing Effectiveness Officer, including career development, performance reviews.

· Ensure outputs from Senior Marketing Effectiveness Officer are translated into strategy and activated in delivery.

Key Outputs

· Respected ownership of a single, trusted marketing plan and calendar actively used across the organisation.

· Effective, well-timed campaigns and clearer prioritisation.

· Improved confidence from senior leaders in marketing decision-making.

· Proactive planning and increased scheduling of external activity that makes the most of brand halo effect.

· Cross organisational planning forums that enable decisions.

What we are looking for:

· Significant experience leading multi-channel marketing or communications planning across multiple teams or functions.

· Strong understanding and experience of marketing planning frameworks, campaign cycles, and processes that support integrated delivery.

· Experience developing and implementing planning tools such as calendars, tiering frameworks, briefing processes, and governance systems.

· Demonstrable project management and organisational skills, with proven ability to manage competing priorities and deadlines.

· Experience of facilitating cross-functional collaboration and influencing stakeholders at all levels.

· Experience managing complex workloads and bringing clarity and structure in fast-paced environments

· Highly organised, able to create systems and processes that others can easily adopt.

· Strong communication skills — able to translate strategic direction into clear, actionable plans.

· Able to build strong relationships across teams and foster a collaborative approach.

· Confident in leading meetings, workshops, and cross-team discussions.

· A proactive problem-solver who anticipates risks and identifies solutions early.

· Comfortable holding others to account for agreed ways of working, timelines, and processes.

· Attention to detail with the ability to step back and see the bigger picture.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £53,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)

Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.

Key Responsibilities

Supporter Care:

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
• Provide phone cover to the Supporter Care team as required.
• Provide reception cover to the Supporter Care team as required.

Donations:

• Accurately code donations received, ensuring agreed departmental procedures are followed.
• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
• File and archive financial data, while adhering to strict audit controls.

Gift Aid:

• Understand Gift Aid and its application within CAFOD.
• Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.

Thanking:

• Produce and dispatch letters to thank and acknowledge donations received.
• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
• Contribute to ongoing enhancement and improvement of supporter thanking

Post/banking:

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.

 All SDT staff are expected to:

• Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
• Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
• Participate in training and other activities as requested by the line manager
• Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
• Rotate through all key tasks within the team / section.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
• Ability to communicate professionally with supporters, from individual givers to religious communities.
• Displays excellent written and verbal communication skills.
• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria

• Experience with CRM software/ database

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

We’re looking for a creative and proactive individual to join our marketing team at CoppaFeel! – this role will play an essential part in supporting our 3-year organisational growth strategy. This is an incredibly exciting time to join the team at CoppaFeel!, with ambitious plans happening in 2026, and the opportunity to own and develop a new area of our business.

We’re seeking an individual with experience in developing and nurturing relationships with high profile ambassadors and patrons in the charity sector. The right candidate will take the lead in identifying cross-functional projects across our organisation where high profile ambassadors and patrons could help further our work to end the late diagnosis of breast cancer in young people, including fundraising, influencing and awareness raising campaigns. The successful candidate will be confident project managing high profile relationships, with existing connections to talent, as well as being fully immersed in youth culture. They will have experience and understanding of working with influential external stakeholders, and will play a key role in shaping new opportunities in this area for CoppaFeel!.

This is a great opportunity for an experienced ambassador professional who wants to make an impact at a small organisation with their vision and innovation. You’ll work collaboratively with the wider Marketing, Fundraising, Operations and Education teams within the organisation.

You’ll sit within the Marketing department and report to the Marketing Director. You’ll work closely with the Senior Engagement & Events Manager, Content Manager, Senior Challenge Events Manager, Head of Partnerships, Storyteller Manager and Senior Policy Manager.

This is a fixed term role for 18 months. The role is part time for 3 days per week.

Duties & Responsibilities

• Help raise awareness of CoppaFeel! amongst 18-24 year olds by creating, developing, and nurturing long-term, high-level relationships and strategic engagement plans for ambassadors and high profile supporters that resonate with this group. Lead on creating our ambassador and high profile supporter strategy, and manage how this is executed across the organisation.

• Lead collaboration with teams across CoppaFeel!, including Marketing, Fundraising and Education to create plans to integrate our ambassadors and high profile supporters. Provide expert guidance on celebrity and ambassador activity to ensure alignment with our values and strategic objectives.

• Develop and deliver an effective Ambassador Relations strategy that drives impact across campaigns and cross-organisational projects. Create new opportunities that contribute to CoppaFeel!’s strategic and financial goals.

• Play a lead role in identifying and creating new ambassador and high profile supporter relationships.

• Develop new and meaningful engagement opportunities for existing and prospective ambassadors, patrons and high profile supporters, ensuring best in class planning, delivery, and relationship management. Finding captains for our fundraising treks.

• Work closely with the Marketing Department and Marketing Director to establish effective processes around ambassador management, including social media management, and impact reporting

• Work in partnership with the full Marketing team to ensure strong executions and delivery of overall results.

• Work with leads in Education, EDI and Fundraising to help deliver relationships supporting their areas.

• Support our organisation’s Press function, working collaboratively with our Press agency and Marketing Director to identify appropriate opportunities for ambassadors and high profile talent.

• Support our content creator work, working collaboratively with our Content Manager and Social Media Manager to identify appropriate opportunities for ambassadors and high profile talent. Work with our EDI team to ensure high profile talent and ambassadors reflect our diverse audience group.

Skills, Experience and Qualifications

Essential

• Demonstrable experience of working in a similar role leading on ambassador and high profile supporter relationship management, either client or agency side.

• Experience working in a celebrity environment, including talent booking, long-term relationship building and project management. Confident independently owning high profile ambassador and supporter relationships, with strong experience working collaboratively with high profile talent.

• Demonstrable ability to deliver ambassador talent strategies, tailored to key audiences and working with others to execute.

• Strong project management skills.

• Highly organised with the ability to use initiative to manage multiple tasks simultaneously and meet deadlines.

• A strong understanding of risk management.

• Understanding of Gen Z audiences and insights, and how these translate into high profile supporters and ambassadors, including awareness of trends.

• Driven individual who takes initiative and thrives in an ambitious environment.

• Strong communication skills and collaborative personality, comfortable dealing with senior stakeholders and giving feedback.

Desirable

• Budget management experience

• Experience attending photo / video shoots

• Experience of live events / experiential activations

• Experience within the charity / health sector

• Demonstrable interest in purpose-driven work

• Demonstrable experience working with influencers/content creators, and accompanying knowledge of gifting strategy

Application information

Applications will close at the end of 1st February 2026 with the aim to commence interviews week commencing 9th February.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Direct Marketing and Acquisition Officer

Hours: Full-time (34.5 hours per week)

Location: Hybrid (40% working from the office in Leeds)

Salary: £30,800 - £32,300

Contract: Permanent

DBS: Required

About us

​At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

​As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome a Direct Marketing and Acquisition Officer to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

​​

About the role

We’re seeking a Direct Marketing and Acquisition Officer to join our high-performing fundraising team.

2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.

This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.

The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.

​

Key responsibilities:

• Deliver effective multi-channel acquisition campaigns across digital and offline channels.
• Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
• Develop and implement supporter retention strategies to engage both new and existing supporters.
• Work with the Digital Engagement and Communications team to create engaging content and calls to action.
• Analyse campaign performance and supporter data to optimise acquisition strategies.
• Ensure compliance with fundraising regulations, GDPR, and marketing standards.
• Build strong relationships with supporters, agencies, and partners.​

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy

About you

We’re looking for an ambitious and energetic fundraiser who is:​

• Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
• Skilled in direct marketing, campaign planning, and copywriting.
• Confident in interpreting data and translating insights into action.
• Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
• Organised, detail-oriented, and able to work to tight deadlines.
• A strong communicator with excellent interpersonal skills.​

Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!

​​

Why join us?

If you want to:​

• Be part of a charity that makes a real difference to people’s lives.
• Work in a supportive, ambitious, and inclusive environment and team
• Take on opportunities for professional development and growth.

​This is the role for you.​

​​​

Interested?

If you are interested click apply and you will be redirected our careers site to complete your application.​

Closing Date: Friday 30th January at 10am

Informal Chat: Week commencing 2nd February

Interviews: Week commencing 9th February​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.