Supporter service manager jobs

Salary - £41,445 - £48,352
Hours - Full-time
Benefits - Excellent package including 27 days annual leave + bank holidays

We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants officer to our grants and research team.

We are the main grant-making and fundraising charity for Moorfields Eye Hospital NHS Foundation Trust (Moorfields) and its academic partner UCL (in particular the UCL Institute of Ophthalmology), two world-leading institutions. The majority of our support funds innovation and research into eye health, and we have an emphasis on building capacity and developing the careers of researchers and clinicians.

We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.

This is an exciting opportunity for a grants officer to bring enthusiasm and experience to our dedicated team, following robust and effective processes to select and award the most impactful projects and programmes, and collaborating with a number of varied stakeholders.

About the role

You will be joining a friendly and supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes. 

You will be the primary point of contact for applicants and other stakeholders throughout the grant management process, ensuring they are supported and managed in a professional and timely manner. This would include communicating feedback to applicants on funding proposals following decision making. You will support development of content that advertises funding opportunities and showcases the impact of the charity's funding.

Our close proximity, and working relationships, with Moorfields and its academic partner UCL (in particular the UCL Institute of Ophthalmology) are very important to this role. A successful candidate will enjoy working with academics, clinicians and other hospital staff, supporting their engagement with, and applications to, our funding programmes.

About you

You will have ambition to develop or expand your career in grants management within a growing grant-making charity. You will have a qualification in a biomedical sciences/health subject. 

• You will also have research experience in an academic or clinical setting and an understanding of research funding processes in a grant-making charity.
• You will be an excellent communicator, able to build confident working relationships at all levels. An ability to network and liaise with scientific, clinical and research communities will be key to your success in this role.

To apply

Your application should include your CV and your cover letter response (up to 500 words in total) to the following questions:

› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?

If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.

The closing date for applications is Monday 19 January 2026.

Interviews are expected to be between 2 and 13 February 2026.

Contract: Full time, fixed term until 16th February 2027 
Salary: £28,481 to £33,118 per annum
Location: Exeter, EX2 8ED 
Closing date: Sunday 18th January 2026
Interview dates: To be confirmed

Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? 

We’re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Devon rehoming advice and behaviour unit in all pets, people, financial and compliance matters!

This is a great time to join the Devon Centre, with the chance for a dynamic leader who can quickly adapt and bring their own experience to the role. This is a fixed term contract role until 16th February 2027. 

More about the role
At our rehoming, advice & behaviour unit in Devon, our foster-based care and Home Direct Scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. 

As Centre Manager, you’ll be responsible for all aspects of the Centre – pets, people, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. 

This role is about leading people and delivering the strategy for the Devon centre. We have a skilled, passionate team, we need someone who can build great relationships and continue to meet the objectives of the centre. 

For many, the Centre will be the “public face” of Blue Cross so you will need to ensure that customer service is at the heart of every interaction. At Blue Cross we are ambitious, and the work carried out by our Centres is key in achieving our strategy and ensuring that ultimately, we help more pets. 

The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. 

Want to know more detail? Great! We have attached a candidate pack and job description which hopefully gives you everything you need. 

 
About you 
You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong operational and people management skills – able to set direction, take action and empower others to deliver improvements. 

Alongside your leadership strengths, you’ll also possess indepth knowledge of animal welfare and operational excellence from a similar environment. 

Confident and decisive, you’ll balance the needs of pets, people, and resources to achieve outstanding results. 

Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset. 

Knowledge, skills, and experience 

• Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting. 
• Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment. 
• Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives. 
• Financially aware and numerate. 
• Proven experience of working constructively and collaboratively with colleagues from different teams. 
• Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties. 
• Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important. 
• Significant experience of working in an emotionally charged environment, showing empathy, and demonstrating resilience under pressure and dealing with distressed people and animals. 
• The ability to demonstrate, understand and apply our Blue Cross values  
• Current full driving licence. 

How to apply  
Click the apply button below and complete the online application process before the closing date on Sunday 18th January 2026. 

The process will include: 

• First stage interview and site tour.
• Online Discovery Session. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. 

Blue Cross benefits 
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Pro rata full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution  
• Professional fees paid with Continuing Professional Development and Personal development support 
• Life assurance  
• 20% discount on Pet Plan pet insurance  
• Enhanced family friendly policies  
• Recognition scheme  
• Annual volunteer days 
• Charity worker discounts across a variety of retailers

Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society.

Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Within our Debt Advice team, we help support a wide range of people to find a solution to their debt circumstances.

An opportunity to help people with their debt and money concerns, by launching your career into the third sector and joining our friendly advice team, where you will work in a fast paced, target driven environment, helping people across the country.

Salary: £25,731 p.a.

Reporting to: Team Leader

Location: On site, Stoke on Trent

Purpose of the job:

As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.

You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.

Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Circa £38,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as an Executive Assistant.

This role will provide support to the Chief Finance and Operations Officer. This includes a range of responsibilities, full administrative support, secretarial duties, and project coordination for crucial cross-organisational initiatives, ensuring seamless execution and impactful outcomes.

We are seeking a candidate with proven experience in providing high-level support, adeptly managing complex diaries, and skillfully coordinating major meetings, events, and projects. The ideal candidate will have a track record of effectively supporting multi-stakeholder programs, making decisions with agreed parameters, and demonstrating strong communication and leadership skills. Additionally, the ability to prioritize effectively in a dynamic environment and take proactive steps to address challenges is essential for success in this role.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 22 January 2026.

Interview date: Thursday 12 February 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking an experienced Counsellor to deliver high-quality clinical assessments as part of our therapeutic services. This is an excellent opportunity for a skilled therapeutic practitioner to focus on assessment work, contributing to safeguarding, clinical decision-making, and effective service delivery within a trauma-informed framework.

If you are looking to make a real impact on women and children’s lives, then please do get in touch. 

Location: Based at Woman’s Trust Offices (currently at Edgware Road, London). Limited travel across London is required. Hybrid working offered (after successful completion of 6-month probation) with at least 50% of working days office-based.

Hours: Part-time, 18 hours per week.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate counsellor, aligned with our feminist ethos and the needs of our service users, you will bring experience in delivering high-quality, trauma-informed assessments for women affected by domestic abuse. You will have a strong understanding of risk assessment, safeguarding, and clinical decision-making, and be confident in assessing suitability for counselling and group work services.

In this role, you will be responsible for conducting comprehensive initial assessments, identifying client needs, assessing risk, and making appropriate recommendations or referrals. You will work closely with the Therapeutic Services team to ensure assessments are timely, consistent, and aligned with best practice, while maintaining accurate records and contributing to service monitoring and reporting.

If you are an experienced counsellor looking to apply your clinical skills in an assessment-focused role and make a meaningful impact on women’s lives, we would welcome your application.

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

Battersea is in an exciting phase of innovation and transformation as we embark on the second year of our five-year strategy. With increased investment in income generation, which started in 2025, we continue to expand our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

Legacy and In-Memory income is vital for Battersea and gifts left to us in Wills account for over 40% of our total income. We’ve seen significant growth in this area thanks to the sector-leading work of our ambitious team and the success of our wider fundraising programme. It’s therefore an exciting time to join the Legacy and In-Memory fundraising team.

The Legacy and In-Memory Stewardship Officer will help to support and deliver our Legacy and In Memory stewardship programme, working closely with the Senior Stewardship Officer to ensure the smooth and effective management of day-to-day activity, reporting, and stewardship campaigns.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 18th January 2026
Interview date(s): First round (online): 26th & 27th January 2026. Second round (in person): 3rd February 2026

For full details on the role, please download the recruitment pack.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Senior Supervising Social Workers

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title – Senior Supervising Social Workers

Pay - £37,088 per annum (increasing to £41,208 after 18 months) + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance

Hours - 35 Hours Per Week

Contract - Permanent – 2 roles (1 role based in Central & East Scotland & 1 role based in Central & West Scotland)

Location – Home-based with travel required to visit and support foster families across Scotland.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work-life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

As a Senior Supervising Social Worker with TACT Scotland, you will be a part of our fantastic team of professionals, working with our organisational values here at the heart of our everyday practice. 

The successful candidate for post 1 will ideally be based in the Central/East of Scotland. The successful candidate for post 2 will ideally be based in Central/West Scotland.This role requires travel across the regions to visit and support foster families, attend monthly face-to-face meetings, participate in training, and attend team wellbeing events. The Social Worker in the East/Central post would include Dundee, Angus, Perthshire and Fife.  The Social Worker in the Central/West post would include Ayrshire, Glasgow and Renfrewshire.

The main role requirements for this role include:

• An appropriate social work qualification
• Up-to-date registration with the Scottish Social Services Council
• A minimum of 2 years post-qualifying experience in fostering/family placements or other childcare settings
• Experience of assessing foster carers, including leading Skills to Foster training
• Experience in supporting and supervising foster families to meet the complex needs of the looked-after young people
• A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development.
• Experience in group work and/or delivery of training.
• Up-to-date knowledge of relevant legislation, including the Fostering National Minimum Standards and Fostering regulations.
• Experience of working with/supporting looked-after children and their foster carers.
• Ability to prioritise, plan and self-organise efficiently.
• Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars.

TACT offer an excellent employee benefits package, including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

An Enhanced PVG Disclosure Scotland clearance is required for this role and will be processed by TACT on your behalf.

• Closing Date: Monday, 19th January 2026
• Interview Date: Thursday, 29th January 2026 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you passionate about using your skills to help us create a bright future for rescued animals?

Margaret Green Animal Rescue has been a trusted name in animal welfare for over 60 years, rehoming more than 60,000 animals. Now, we’re embarking on an ambitious five-year strategy to transform how we operate - using data and technology to create sharper insights, streamline processes, and ultimately help more animals find loving homes.

We are looking for someone to join our team who has great customer insight experience and who would relish the opportunity to build our next generation of data and digital solutions. This role will focus on business systems, bringing together our data and intelligence, and will work primarily within the fundraising and marketing team. At this stage we are not looking for programming or solution building expertise. 

What You’ll Do

• Lead the design, integrate and implementation of our new business data and intelligence solution.
• Create supporter, donor, volunteer, operations and customer insights. 
• Transform processes and workflows to free up time for what matters most—animal welfare.
• Champion CRM data and insight with a data-led approach that connects strategy to real-world outcomes.

What We’re Looking For

• At least 3 years' experience leading insight and data strategy in a fundraising, marketing or customer CRM environment. 
• Current knowledge of data protection and GDPR compliance, with understanding of DPO needs and responsibilities.
• Proven experience in designing and interpreting data analysis and insights to inform strategic decisions.
• A proven track record in effective BI reporting, and process design optimisation.
• Ability to map and align data.
• Ability to engage stakeholders with compelling stories and solutions.
• Passion for animal welfare and a desire to make a tangible impact.
• Project management skills.

If you think this sounds like the role for you, fantastic! Please apply by sending your CV with a covering letter which demonstrates how you meet the essential requirements - we won't be able to consider anyone who only sends a CV.

Please note that this role will be based on-site at our Church Knowle centre near Wareham, in Dorset.  Some hybrid working will be possible, with the expectation of the postholder being on-site in Church Knowle for at least 2-3 days per week. 

Due to receiving a high number of applications, we regret that we are only able to reply to successful candidates.

The SMCA, a small charity, runs a successful  community Hub.  We have a small staff team who deliver a range of exciting activities, events and projects.  We work hard to ensure that there is something on offer for everyone in the community and are constantly developing new and exciting programmes.

We are looking for an exceptional individual to join us.  Experience in community development, working with children and young people or seniors is welcomed, but most importantly is willingness to get involved, confidence to lead on some activities and projects, flexibility - our days are often full of unforseen tasks/actions that need to be carried out.

You need to be a great communicator and really enjoy working with people.

If this post interests you then please get in touch.

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.

18 Month Contract, Full time, 37.5 hours per week.

Reports to: Digital Communications Manager

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: We offer blended working within this role – with a minimum two days a week in the office or at key stakeholder meetings externally required.

About the role:

This an exciting time to be joining Motability Foundation. With our newly launched five-year strategy, our vision is clear - we want to build transport equity for disabled people in the UK so that they can make the journeys they choose.  

As our Social Media Manager, you will actively monitor trends, conversations, and opportunities across the transport and disability sector to identify moments where Motability Foundation can engage, respond, and lead. You’ll create compelling, original content for our digital channels spotlighting our impact, amplifying our voice and the voices of disabled people. Working within our growing Digital Communications team, you’ll ensure our content is timely, relevant, and aligned with sector developments, supporting our strategic aims and deepening community engagement. 

What you will be doing:

Social media management and community building 

• Own day-to-day management of our social media channels (LinkedIn, X, Instagram and Facebook). 

• Foster community engagement - respond to comments, messages, and mentions in a timely, sensitive, and brand-aligned way. 

• Develop and implement community-building initiatives (user-generated content and beneficiary support stories) 

• Follow best practice guidelines to ensure all content is accessible (e.g. alt text, video captions). 

Content creation and storytelling 

• Create original, on-brand social media content that reflects Motability Foundation’s values, mission, and impact. This includes written copy, graphics, short videos, infographics, and carousel posts. 

• Develop content that communicates impact and encourages calls to action, such as grant applications or case study sign-ups. 

• Collaborate with the Content and Stories Executive, and Communications team colleagues (e.g. press, public affairs) to source stories, case studies, and content opportunities. 

• Maintain the digital content calendar in coordination with the Digital Communications team. 

Campaign planning an execution 

• Lead integrated digital awareness-raising campaigns that bring together organic social, paid social, email, and web content. 

• Manage campaign creative, scheduling, and coordination, ensuring timely execution and message alignment. 

• Work with partner organisations and external agencies to deliver high-quality campaign assets. 

Social listening, analytics and reporting 

• Use social listening tools to track sentiment, conversations, and emerging trends in the transport and disability space. 

• Help develop and monitor KPIs (reach, engagement, conversion, sentiment) and produce regular performance reports. 

• Translate insights into actionable recommendations for content, community, and campaign optimisation. 

• Use A/B testing or experimentation (post times, formats, messaging) to improve performance. 

Strategy development and implementation 

• Support the development of a long-term social media strategy aligned with the charity’s five-year strategy. 

• Help define audience segments, tone of voice, content pillars, channel priorities, and metrics for success. 

• Contribute to cross-functional strategy discussions to ensure social media aligns with wider organisational goals. 

• Stay up to date on social media trends, platform changes, emerging tools, and best practices in the charity sector. 

Risk management and brand governance 

• Ensure that all social content aligns with brand guidelines, tone of voice, and organisational values. 

• Escalate any reputational or safeguarding risks (e.g. negative sentiment, sensitive stories) to the Digital Communications Manager and wider Communications team. 

• Support the development and implementation of social media policy, guidelines, and process maps. 

Your experience:

• Proven track record of success in a dedicated social media or digital communications role, ideally within a charity or a public sector organisation. 

• Exceptional written and verbal communication skills, with the ability to translate complex information into clear, compelling narratives for diverse audiences. 

• Experience developing and running social media campaigns (using organic and paid content). 

• Skilled at content creation: writing, graphic design (e.g. Canva or Adobe Express) and basic video production / editing. 

• Used social analytics and listening tools to measure performance, monitor sentiment, and generate insights. 

• Managed or contributed to multi-channel campaigns, combining social media with email and website. 

• Experience managing a content calendar and coordinating with different teams. 

• Proficient with social scheduling and management tools e.g. Sprout Social, Emplifi or similar. 

• Experience in reporting, A/B testing, or using insights to optimise content is a plus. 

• Strong understanding in managing and optimising digital communication channels, including social media strategy and content. 

• Ability to work autonomously, manage multiple projects, and thrive in a fast-paced environment. 

Nice to haves 

• Experience working with or for disabled people's organisations or charities. 
• Experience editing website pages using a CMS e.g. Umbraco, WordPress 

• Experience partnering with external agencies or consultants. 

• Understanding of SEO, UX and accessibility best practices and have applied them in your work. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

ABOUT SUZY LAMPLUGH TRUST:

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993.  Created to honour Suzy's legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.

ABOUT THE ROLE:

We are looking for an ambitious, dynamic senior social worker to lead, deliver and develop our SAFE Project, a pan-London project dedicated to providing advocacy support for stalking victims aged 11-16 (or up to age 25 with particular vulnerabilities), funded by Mayor's Office for Policing and Crime (MOPAC). This is a fantastic opportunity for someone with strong senior operational experience.  You will need to be able to think on your feet and work in a fast paced, ever-changing environment.  This first-of-its-kind project, co-designed with partner organisation Safer London, will seek to fill in important gaps in understanding, assessing and supporting young people experiencing stalking. You will work closely to ensure that systems are robust, inclusive, and aligned with the needs of vulnerable children, while embedding the service into the wider ecosystem of London specialist services driving change.

Reporting to the Head of Pan London Stalking Support Service, you will provide expert advice and advocacy to children, young people and their families, ensuring the SAFE Project has what it needs to deliver an outstanding service.  You will be trainined as an Independent Stalking Advocate (ISA), hold a caseload, and over the course of the contract, you will support the upskilling of all ISAs on the team to be able to take children and young people's cases.  In addition to leading on the development of the children and youth work provision, you will oversee a Young People's Experts by Experience group to ensure victim's voices are fed into project development.

This role is hybrid, initially requiring on-site attendance at our London office until the sucessful completion of the first probation review (typically 3 months), as well as regular travel across London

Home-based with regular travel across the region - South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire)

Ref: 20538

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement with volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

To be successful, you must live within the area covered: South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire).

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Optional health and dental cash plan

Your role

As a Community Manager in South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire), you'll be at the heart of one of the most stunning coastal and inland areas in the UK, working within the incredible communities that make the RNLI so special. This is your chance to make a real impact by bringing people together and building strong connections that drive our lifesaving mission forward. You will be connected to the RNLI community in your area and the primary point of contact for all things engagement - fundraising, retail and visitor experience.

You will be responsible for:

• Being strongly connected to the RNLI community in your area, acting as the primary point of contact for all things engagement – from fundraising and retail to visitor experience
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing vital support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
• Identifying and developing new income streams and partnership opportunities within your community

About you

You'll be a natural communicator, a true people person who thrives on building relationships, energising teams, and making things happen. Strategic and adaptable, you're just as comfortable leading from the front as you are working behind the scenes to get results.

You'll be:

• a confident and inspiring presence who is able to engage and empower a wide range of volunteers, branches, groups, individuals and businesses
• strategic and flexible in your approach to achieving goals and tackle challenges
• able to work as part of a high-performing team, but equally confident working independently, out and about in your area
• passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

• Proven significant experience of engaging supporters, volunteers and the general public
• Exceptional written and verbal communication skills
• People leadership experience, ideally in leading volunteers in a collaborative environment
• Experience of seeking out and implementing new opportunities for improved performance
• Experience of supporting and nurturing corporate or community partnerships
• Wales is a bilingual country, with both Welsh and English used routinely. Whilst the ability to speak and write in Welsh is not an essential requirement for the role, an understanding of the importance of Welsh language and culture is essential.
• This post requires a valid driving licence.

Please note this role requires a significant level of travel within the designated region of Wales, North West England, West Midlands and Isle of Man but will also require occasional travel to other RNLI assets including our support centre in Poole and occasional overnight stays.

For more information and to apply, please visit our jobs page.

Closing date: midnight on 13 January 2026.

Interview date: 22/23 January 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Rheolwr Cymuned - De Cymru a Thair Sir yn Lloegr

£34,893 - £41,050 + Buddion Rhagorol + Cerbyd

Gweithio gartref gan deithio'n rheolaidd ar draws y rhanbarth

Cyf: 20538

Amdanom ni

Achub pawb yw ein gweledigaeth ni. Mae’n bosibl y bydd yn cymryd amser hir i ni gyrraedd yno, ond mae modd atal pobl rhag boddi. Hyd yn oed os bydd un person yn boddi, mae hyn yn dal yn ormod. Rydyn ni i gyd yn gyfrifol am achub bywydau. Rydyn ni i gyd yn gyfrifol am godi arian. Ni sy’n gyfrifol.

Rydyn ni'n chwilio am y goreuon i fod yn rhan o griw'r RNLI. Mae hon yn rôl gyffrous sy'n canolbwyntio ar bobl, gan sicrhau bod ein bod yn gwneud i wirfoddolwyr a chefnogwyr deimlo eu bod yn aelodau o deulu'r RNLI drwy ein hymgysylltiad, a'u bod yn cael eu gwerthfawrogi a'u cefnogi ym mhopeth maen nhw'n ei wneud. Byddwch yn ein helpu i rymuso ein gwirfoddolwyr yn eu gweithgareddau ymgysylltu, gan gynnwys codi arian, creu profiadau ymwelwyr, datblygu ein darpariaeth manwerthu a chwilio am gynulleidfaoedd a chyfleoedd newydd.

I fod yn llwyddiannus, rhaid i chi fod yn byw yn un o’r ardaloedd canlynol: De Cymru (Gŵyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon).

Dyma rai o'r manteision

• Gweithio’n hyblyg
• 26 diwrnod o wyliau blynyddol a Gwyliau Banc
• Cynllun pensiwn cystadleuol
• Yswiriant bywyd
• Cynllun arian dewisol iechyd a deintyddol

Eich rôl chi

Fel Rheolwr Cymunedol yn Ne Cymru (Gwyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon), byddwch wrth galon un o ardaloedd arfordirol a mewndirol mwyaf trawiadol y DU, gan weithio yn y cymunedau anhygoel sy'n gwneud yr RNLI mor arbennig. Dyma eich cyfle chi i gael effaith wirioneddol drwy ddod â phobl at ei gilydd a meithrin cysylltiadau cryf sy'n gyrru ein cenhadaeth o achub bywydau yn ei blaen. Byddwch yn cael eich cysylltu â chymuned yr RNLI yn eich ardal a byddwch yn brif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - codi arian, manwerthu a phrofiad ymwelwyr.

Dyma beth fyddwch yn gyfrifol amdano:

• Bod â chysylltiad cryf â chymuned yr RNLI yn eich ardal chi, gan weithredu fel y prif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - gan gynnwys codi arian, manwerthu a phrofiad ymwelwyr
• Grymuso’r criw denu gwirfoddolwyr i gyflawni’r hyn maen nhw'n ei wneud orau, sef ymgysylltu â'r cyhoedd, rhannu gweledigaeth yr RNLI a datblygu cefnogaeth hanfodol i'n hachos
• Cefnogi’r criw denu gwirfoddolwyr i gyflawni nodau allweddol o ran incwm, sylw a chyswllt, a chwilio am ffyrdd o ymgysylltu â chynulleidfaoedd newydd
• Bod yn aelod o dîm rhanbarthol anhygoel, gan weithio ar y cyd i lunio dyfodol ymgysylltiad yr RNLI a darparu lefel ragorol o ofal i staff, gwirfoddolwyr a chefnogwyr
• Canfod a datblygu ffrydiau incwm newydd a chyfleoedd partneriaeth yn eich cymuned chi

Amdanoch chi

Byddwch yn gyfathrebwr naturiol, yn berson pobl sy'n ffynnu ar feithrin perthnasoedd, yn rhoi egni i dimau, ac yn gwneud i bethau ddigwydd. Byddwch yn strategol ac yn addasadwy, a byddwch yr un mor gyfforddus yn arwain o'r tu blaen ag ydych chi'n gweithio y tu ôl i'r llenni i gael canlyniadau.

Dyma beth fydd angen i chi ei wneud:

• Bod yn bresenoldeb hyderus ac ysbrydoledig sy'n gallu ymgysylltu a grymuso amrywiaeth eang o wirfoddolwyr, canghennau, grwpiau, unigolion a busnesau
• Bod yn strategol a hyblyg yn eich dull o gyflawni nodau a mynd i'r afael â heriau
• Gallu gweithio fel aelod o dîm sy'n perfformio'n dda, ond yr un mor hyderus wrth weithio'n annibynnol allan yn eich ardal
• Bod yn frwd dros wneud gwahaniaeth gwirioneddol i'n gwirfoddolwyr a'n cefnogwyr, a chynyddu'r gefnogaeth i'n hachos

Er mwyn cael eich ystyried i fod yn Rheolwr Cymunedol, bydd angen i chi feddu ar y canlynol:

• Profiad sylweddol amlwg o ymgysylltu â chefnogwyr, gwirfoddolwyr a'r cyhoedd
• Sgiliau cyfathrebu ardderchog ar lafar ac ar bapur
• Profiad o arwain pobl, yn ddelfrydol o arwain gwirfoddolwyr mewn amgylchedd cydweithredol
• Profiad o chwilio am gyfleoedd newydd i wella perfformiad a'u rhoi ar waith
• Profiad o gefnogi a meithrin partneriaethau corfforaethol neu gymunedol
• Mae Cymru'n wlad ddwyieithog, gyda'r Gymraeg a'r Saesneg yn cael eu defnyddio'n rheolaidd. Er nad yw'r gallu i siarad ac ysgrifennu yn Gymraeg yn ofyniad hanfodol ar gyfer y rôl, mae’n hanfodol meddu ar ddealltwriaeth o bwysigrwydd y Gymraeg a'i diwylliant
• Mae angen trwydded yrru ddilys ar gyfer y rôl hon

Sylwch fod y rôl hon yn gofyn am lefel sylweddol o deithio yn rhanbarth dynodedig Cymru, Gogledd Orllewin Lloegr, Gorllewin Canolbarth Lloegr ac Ynys Manaw, ond bydd hefyd yn golygu teithio'n achlysurol i asedau RNLI eraill gan gynnwys ein canolfan gymorth yn Poole ac aros dros nos o bryd i'w gilydd.

I gael rhagor o wybodaeth ac i wneud cais, ewch i’n tudalen swyddi.

Dyddiad cau: hanner nos ar 13 Ionawr 2026.
Dyddiad cyfweliad: 22/23 Ionawr 2026

Mae'r RNLI wedi ymrwymo i ddiogelu; diogelu iechyd, llesiant a hawliau dynol unigolyn, gan ei alluogi i fyw heb niwed, camdriniaeth ac esgeulustod. Rydyn ni’n disgwyl i bob gweithiwr a gwirfoddolwr rannu'r ymrwymiad hwn ac arddel agwedd dim goddefgarwch. Bydd addasrwydd pob darpar weithiwr a gwirfoddolwr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn. Bydd hyn yn cynnwys cynnal gwiriadau cofnodion troseddol perthnasol yn dibynnu ar gymhwysedd y rôl. (Cymru a Lloegr; gwiriad DBS, yr Alban; Disclosure Scotland PVG, Gogledd Iwerddon; Access NI, Gweriniaeth Iwerddon; Garda Vetting, Rhyngwladol; proses Tystysgrif Amddiffyn Plant Rhyngwladol).

Mae ein staff a'n gwirfoddolwyr wedi bod yn achub bywydau ar y môr heb ragfarn ers 200 mlynedd. Rydyn ni’n parchu ac yn gwerthfawrogi cefndiroedd, sgiliau a safbwyntiau amrywiol yn ein timau, ac rydyn ni’n credu bod hyn yn hanfodol er mwyn ein helpu i ddarparu gwasanaeth achub bywyd o'r radd flaenaf. Rydyn ni’n sefydliad cynhwysol ac yn croesawu ceisiadau gan bawb. Yn ogystal â meddu ar y sgiliau sydd eu hangen ar gyfer y rôl, rydyn ni hefyd yn chwilio am ymgeiswyr sy'n rhannu ein hymrwymiad i wireddu ein gwerthoedd RNLI (gonest, dewr, anhunanol a dibynadwy), a'n helpu i weithio tuag at Ein Gweledigaeth: Achub Pawb.

Do you have a passion for visitor operations in the natural environment, culture or visitor attraction sector?

Are you highly creative with experience in raising standards in onsite branding, messaging and service?

Do you feel strongly about making experiences accessible to all? If so, we would love to hear from you.

Visitor Operations Manager
Location: WWT Slimbridge, GL2 -Hybrid
Salary: £34,405 per annum
Contract: Permanent
Work Pattern: Full time, Monday to Friday, 37.5 hours a week. (Part-time and hybrid working will be considered).

About The Role

Reporting to the Head of Interpretation and Programming, you will work to raise standards of presentation across all ten of our wetland sites whilst ensuring our messaging genuinely excites our visitors about the incredible Superpowers of Wetlands. Not only will you play a key role in influencing our visitors understanding, you will need to inspire staff and volunteers across all sites to be “Visitor First” in their attitudes and behaviours.

About You

We are seeking an individual with:

• Proven experience of working in a similar role, in a visitor facing organisation, influencing visitor experience through the customer journey
• Experience of working to deliver brand messaging in onsite experiences
• Demonstrable experience of project management and delivery
• Confidently able to inspire, motivate and engage a team in a matrix management structure
• Proven experience of supervising external consultants and suppliers
• Evidence of producing high quality work, either alone or in collaboration with others
• Strong creative and innovative mindset with a passion for finding new ways of enhancing standards
• Strong stakeholder management experience, internally and externally, at all levels

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: Tuesday 13th January, 2026
We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

At WWT, we're committed to creating an inclusive, supportive workplace where diversity is celebrated and everyone can thrive as their full selves.  We actively welcome applications from individuals under-represented in the environmental and charity sectors.

No agencies please.