Supporter service manager jobs

Purpose of the role:

Back Up courses are a vital part of what we do and have been transforming lives for almost 30 years. You will play a critical role in making this fantastic service work as well as supporting the wider team.

You will be the main support and liaison for participants, buddies and care team volunteers, ensuring that everyone feels supported and knows what to expect. You will ensure courses run smoothly and effectively through an effective, efficient administration service.
 

Key stakeholders:

People with spinal cord injury (SCI) and their families; professionals and organisations working with people affected by SCI; Back Up staff

Cherry Trees is a high regarded local charity with two sites - one in East Clandon, near Guildford, Surrey, and one in Passfield Common, near Liphook, Hampshire - that offer Outstanding specialist respite for children with complex disabilities. We are a lifeline for many families, playing a vital role in helping them stay together by providing Outstanding care. This gives children the best opportunities in life and allows their families to have a much-needed break from their caring responsibilities.

This is an exciting opportunity for an experienced Head of Finance to join our Leadership team, supporting the charity’s strategic growth to help reach more families and make a meaningful impact to their lives. The successful candidate will be a qualified accountant with significant and relevant experience at senior management level in a comparable organisation, displaying confidence in a range of financial matters. We are fully committed to safeguarding our vulnerable children and adults and as such our recruitment process will follow Safer Recruitment guidelines and the successful applicant will require a DBS.

Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.

The role

As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.

You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.

Key responsibilities include:

• Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
• Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
• Holding accountability for regulatory compliance, quality assurance and service improvement
• Driving operational excellence, innovation and efficiency through effective systems and processes
• Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
• Developing, coaching and inspiring senior managers and leaders to perform at their best

This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.

About you

We are looking for a values-led, strategic and credible leader who brings:

• Senior leadership experience within social care, housing, homelessness or a closely related sector
• A proven track record of leading multi-site services and managing senior operational leaders
• Strong experience of working within regulated environments and delivering high-quality, compliant services
• Sound financial and commercial awareness, with experience of managing budgets and resources  of a similar scale to Keychange (250 staff across 10 sites)
• A passion for developing people, culture and values-driven practice
• A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)

You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.

What we offer

This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England with flexibility around base location.

Introduction

Salford Foundation tackles disadvantage and changes lives working across Greater Manchester.  Our Strategy 2025-30 focuses on creating sustainable income to meet service development and business growth. The Corporate Fundraiser supports income diversification by engaging with corporate donors and corporate partners to meet annual corporate and fundraising income targets of £350k+ p.a.

You will cultivate strategic corporate partnerships and develop fundraising relationships with corporate partners, corporate foundations and employers. Working closely with the CEO, Business Development Manager, Digital Marketing Officer, Finance Team and Service Managers to:

Ø  Manage the corporate pipeline opportunities for donors, prospects and targets

Ø  Prepare and present winning proposals, bids and grant applications

Ø  Create digital marketing content and corporate fundraising campaigns

Ø  Lead on the corporate fundraising strategy and reporting on performance.

This is an exciting opportunity to join our team and engage with key businesses and corporate partners in the North West.  You will have a minimum of 2 years’ experience of corporate fundraising and managing strategic partnerships. You should have a good understanding of corporate social responsibility and social value with excellent stewardship, communication and marketing skills and be committed to high levels of customer service and professionalism. 

Key tasks

1. Leading on the development and implementation of the corporate fundraising strategy and annual plan.

2. Managing the corporate pipeline, identifying and researching new fundraising opportunities including corporate grants, donations, sponsorships, employee fundraising and other income.

3. Managing your workload effectively to ensure achievement of agreed annual corporate fundraising and donations targets and reporting quarterly on performance.

4. Researching and recording key contacts, relationships and actions on shared networks and systems.

5. Designing and delivering digital marketing and fundraising campaigns to engage corporate donors and generate new income.

6. Working collaboratively with colleagues to co-ordinate and plan approaches to corporate donors, prospects, targets and supporters.

7. Promoting Salford Foundation’s strategy, mission, values and services and acting as a brand ambassador to raise the organisation’s profile amongst key corporate and business stakeholders.

8. Preparing and submitting high quality and timely branded corporate proposals, partnership agreements and presentations.

9. Managing key corporate relationships, developing corporate partnerships and relationships and delivering high levels of professionalism and customer service

10. Recording, monitoring and reporting on key performance indicators internally and externally to meet corporate partners, funders, SMT and Board requirements.

11. Attending and presenting at internal and external business networking, CSR, Social Value, meetings, workshops and events as required.

12. Attending supervisory sessions, relevant subject based training, briefings and networking events to keep up to date with legislation, policies, practice and technology.

13. Implementing and complying with all Salford Foundation’s policies including Social Media, Fundraising; Safeguarding Policy, Health and Safety Policy, Data Protection and Confidentiality.

14. Undertaking any other tasks of a similar level of responsibility as requested by the Senior Management Team or Line Manager.

Essential Knowledge

· Good working knowledge and understanding of corporate fundraising and business development

· Knowledge and understanding of corporate social responsibility and social value

· Knowledge and understanding of fundraising code of practice and charity law

· Knowledge and understanding of digital marketing and social media channels

Desirable Knowledge

· Knowledge and understanding of social exclusion, poverty and deprivation and their impact on children, young people and adults.

Essential Experience

· 2 years’ experience of working in a corporate fundraising and income generation role

· Experience of managing and developing relationships with corporate partners

· Experience of achieving annual income targets of £300k+

· Experience of supporting and/or developing marketing, social media and/or digital marketing campaigns

Desirable Experience

· Experience of project management and working collaboratively to develop project ideas and proposals

Essential Skills

· Ability to write accurate, creative and persuasive content to engage target audience(s)

· Ability to communicate authentically to build rapport with internal and external stakeholders

· Ability to work independently, plan and prioritise workload to meet deadlines

· Ability to achieve income targets and report on performance

· Good IT & digital skills with proficiency in Microsoft packages,

Desirable Skills

· Creative skills with ability to use AI, digital tools, online and social media platforms  

Values and Attitudes

• Growth mindset and  solutions focused with commitment to achieving mutually beneficial outcomes

Special Conditions

• Use of a car is desirable but not essential for this role

About you  

We’re looking for an Assistant Charity Shop Manager to join our friendly team at PDSA Stroud. If you enjoy being around people, have strong interpersonal skills and love the buzz of retail, this could be a great fit for you. You’ll thrive in a busy, customer-focused environment where you can help deliver a fantastic shopping experience while making a real difference for pets and their owners. 

In this role, you’ll support the Shop Manager in running our Stroud PDSA shop day to day, working closely with a dedicated team of volunteers to maximise profit and create a welcoming, well-presented store. You’ll help to ensure great customer service, efficient stock rotation and strong brand messaging, using financial and competitor data to spot opportunities for improvement. You’ll also champion the PDSA name in the local community, helping to generate item and cash donations and raise awareness of the charity. 

You’ll bring experience from the retail sector with a proven track record of contributing to sales targets. You’ll understand what great customer service looks like and be keen to instil your passion and standards in those around you. Organised, approachable and proactive, you’ll enjoy coaching and motivating volunteers, encouraging new ideas and supporting a culture of continuous improvement.

Above all, you’ll be enthusiastic about PDSA’s work and proud to represent the charity with every customer you meet. 

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  
• 25 days’ holiday plus Bank Holidays. 
• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  
• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  
• Life assurance providing four times your annual salary for added peace of mind.  
• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   
• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  
• Enhanced maternity, paternity and adoption leave to support you and your family.  
• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now. You'll be redirected to our careers website and asked to create a candidate account and complete our simple application form.     

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

About This Job

Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Software Developer within Cadet Digital Services, you will play a vital role in ensuring the successful development and maintenance of digital applications, primarily the Westminster MIS platform.

Working as part of a collaborative digital delivery team alongside a Solutions Architect, the developer will deliver well-structured, secure solutions in line with MOD digital and security standards, supporting the effective delivery of cadet activities across the UK.

You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.

Responsibilities

· Develop and maintain application components using Oracle APEX, PL/SQL, and related technologies.

· Implement user interface elements and application logic in line with existing designs and patterns.

· Collaborate closely with your product owner, testers, and other team members to understand requirements and contribute to user-focused solutions.

· Participate fully in Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) and work within agreed sprint commitments.

· Apply established MOD standards for security, accessibility, and performance across all development tasks. Take part in estimating, code reviews, testing, and documentation to support quality and maintainability.

· Contribute ideas for improvements and raise technical issues through the team’s established processes.

· Resolve bugs and minor enhancements raised by the Service Operations Team, prioritised and assigned to sprints as part of the development workflow.

· Suggest improvements and raise technical issues through established team processes.

· Continue developing knowledge of Oracle APEX and best practices through day-to-day delivery and supported learning.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359 hrs by Sunday 1st March 2026.

Interviews will be held in person during the week commencing 16th March 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Interview process

Once Shortlisting has been completed, the application process will consist of the following:

Stage 1: Application Questions to be completed by candidates

Stage 2: Assessment day (successful candidates will progress to the final stage)

Stage 3: Interviews

Location: Enfield/Hybrid

Salary: £30,671 - £33,438 per annum (Qualified)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st January 2027)

Closing Date: Monday 2nd March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advocate (IDVA) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Enfield SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Enfield. An exciting opportunity has arisen in this busy team for an IDVA.

About the Role

The successful candidate will be responsible for risk and needs assessing and safety planning with survivors of domestic violence. They will hold a caseload of service users identified as requiring crisis intervention, advice, advocacy and onward referral where appropriate. You will contribute to the MARAC process working alongside partner agencies.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a can-do approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse, and its impact on service users and their children. You will have experience in crisis risk management and safety planning. Experience working within safeguarding procedures is essential as it needs to promote a strong partnership approach to service provision.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Prospectus is pleased to be working with a well-known benevolent organisation to find a People and Culture Manager. This inspirational organisation provides independent advice, guidance, case management, and grant giving for people encountering a wide range of concerns including financial, health, housing, and wellbeing issues. 

Managing the effective day to day running of the HR function, this varied role will be hands on and operational as well as providing counsel, insights and advice to people related matters at all levels. Reporting to the COO, the People and Culture Manager will be joining the organisation at an exciting time of change and bringing externally hosted services back in house. This role requires a rounded generalist HR professional with prior experience of people processes and policy, with a focus on culture, engagement, EDI and efficiencies.

The ideal candidate will be CIPD qualified, with demonstrable experience as the HR lead, including direct management of staff.  Staff wellbeing is also a key element to the role, ensuring provision for people who are frontline client focussed and as such experience of this area is required.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus.

Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.

Prospectus are delighted to be supporting our client with a much needed and impactful grant making position.

Come and fund the work that helps people rebuild their lives.

When someone is granted refugee status, the period that follows can involve significant uncertainty and risk.

Immediate needs such as housing and income sit alongside longer-term challenges, including access to legal advice, language support, education and employment. The immigration and resettlement system can add further barriers.

The foundation funds organisations that support refugees and people seeking asylum throughout their journey and that work to improve the systems that shape their lives.

We are hiring a Grants Manager to focus on this area of our Safer Futures priority.

You will:
• Back trusted partners with long-term, flexible funding
• Build open, constructive relationships with the charities and community organisations we fund
• Get out from behind the desk and use what you hear to shape funding decisions
• Support work that strengthens the systems around immigration and resettlement

At its best, this role contributes to fewer people navigating complex transitions alone.
It helps organisations plan and lead with confidence.
It supports funding that strengthens systems, not just services.

Know the migration sector?
Understand the realities facing refugees and people seeking asylum?
Believe funding can help shift systems as well as support people?

Come and do work that matters.

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. If you feel that you meet some of the job brief, but not all the criteria, please apply in the first instance or email Catherine at Prospectus.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

The interview date: Tuesday 24th March 2026.

Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.

If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.

Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.

Project Officer - Active Journeys, Schools

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Officer - Active Journeys, Schools

England South

£29,235 per annum (pro rata for part time)

Ref: 108REC

Part time 30 hours per week – we are happy to talk flexible working

Base: Hybrid working across Surrey 

Contract: Fixed term until 31 March 2027

ABOUT THE ROLE

Team: Active Journeys

As the Project Officer, you will work directly with schools and local communities across Surrey, identifying ways to transform streets and public spaces into safer, more welcoming environments for active travel.

What you’ll be doing:

• Plan and deliver behaviour change projects and activities that promote walking, wheeling, and cycling within schools and local communities.
• Build strong, effective relationships with local leaders, authorities, and other key stakeholders.
• Work with schools to develop or improve their School Travel Plans to promote active and sustainable travel.
• Supervise and mentor colleagues and volunteers involved in project delivery.

This role is ideal for someone who enjoys planning and delivering fun activity sessions with children and young people, and helping build projects that help get people active, improving health and wellbeing and the environment!

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Experience of planning and delivering activity sessions, and a willingness to learn and share new practical skills like bike maintenance.
• Proven experience of delivering work packages as part of a project or experience of managing small clearly defined projects.
• Excellent communication skills, with experience of connecting with different audiences and adapting your approach.
• A proactive problem‑solver who effectively manages priorities and workload.
• Demonstrated ability to motivate and mentor others while collaborating effectively to build strong, positive working relationships.
• Experience of working with children and young people.

This role will require travel and work at locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust.

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 15 March 2026
• Interviews will be held online via Microsoft Teams during the week commencing 23rd March. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

• Adjustments are available throughout the application process.

Want to explore more roles?

You can find full details about all our current job openings at:

The Talent Set are pleased to have partnered with a fantastic charity organisation who are looking for a CRM Project Analyst to join their team for an initial six-month contract.

The CRM Project Analyst is responsible for working with various business units, including fundraising and communications, service delivery, and finance, to ensure that Microsoft Dynamics 365 meets the organisation’s operational and strategic needs. This role focuses on translating business requirements into clear technical specifications, improving data quality and processes, and helping drive supporter engagement, income growth, and impact reporting. Working alongside stakeholders, the successful candidate will help define a tailored Data Model and the processes to ensure ongoing compliance.

Key Responsibilities

• Engage with teams across Fundraising, Communications, Help Advice & Services, Data Quality & Compliance, and Finance to understand business processes and CRM needs.

• Facilitate workshops and interviews to capture and document functional and non-functional requirements.

• Translate requirements into user stories, process maps, and acceptance criteria to act as a bridge between technical teams, developers, and end users.

• Support the configuration of entities, workflows, forms, business rules, reports, dashboards, and integrations.

• Ensure developments follow sector best practice and align with UK charity needs, such as Gift Aid, donor journeys, and case management.

• Develop and implement the Data Model, data standards, data quality processes, and validation rules.

• Support GDPR compliance, including lawful basis tracking, data retention, consent management, and data audits.

• Develop and deliver training materials, guides, and workshops while offering mentoring and development for the existing CRM team.

• Contribute to project planning and risk management while acting as a key advocate for CRM business practices.

Person Specifications

• Proven experience as a Business Analyst, CRM Analyst, or similar role within a charity, not-for-profit, or membership organisation.

• Hands-on experience with Microsoft Dynamics 365.

• Understanding of charity-sector processes such as fundraising, donor management, Gift Aid, volunteer management, and service delivery.

• Strong analytical and problem-solving skills with excellent attention to detail, including experience documenting requirements, process maps, user stories, and test scripts.

• Understanding of GDPR, PECR, and data privacy obligations in the UK charity sector.

• Excellent communication skills, able to engage with both technical and non-technical audiences.

• Knowledge of the Microsoft Nonprofit Common Data Model, fundraising regulations, Power BI, Power Automate, or system integrations is desirable.

What’s on Offer:

• A salary of £45,000 

• Full-time opportunity,

• Hybrid working, South West London / Surrey Borders ( 2-3 day a week on-site)

• 6 month contract 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Community Wellbeing Coordinator

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Job Title: Health and Nature Community Connector

Location: This role is based in Luton. The service is approximately a 20 minute walk from Luton railway station, or a short bus journey with several local bus routes stopping nearby on New Bedford Road. Hybrid working with 2 days from home; the remaining days are community based, involving travel within Luton to locations such as the community garden, Synergy office, and local GP surgeries. Unfortunately, this service does not have step free access.

Salary: £28,700 (Full Time Equivalent)

Shift Pattern: 18 month fixed term contract, 25 hours per week, Monday to Friday 10.00 - 15.00. Some flexibility around these hours can be considered and discussed at interview. You may also be required to work outside hours depending on service and participant needs.

About the Role

We’re hiring a Health and Nature Community Connector to join the SIG Penrose Roots team in Luton - an award winning community wellbeing service making a real difference locally. In this role, you will support members who focus on social isolation, mental health, and connection to nature. We are seeking a proactive, organised and compassionate individual to join our community based open recovery and wellbeing service as a Health and Nature Community Connector. In this role, you will identify members needs and provide person centred, tailored support to help them overcome challenges and improve their wellbeing through nature based activities and green landscape interventions. This is a dynamic role suited to someone passionate about the power of nature in supporting recovery and community connection. You will act as a key triage, coordination and partnership lead to ensure individuals are connected to the right level of support, whether through short term engagement within the service or onward signposting to community opportunities.

You will act as the primary point of contact a referrals, oversee volunteer buddy support and collaborate with a skilled internal team delivering interventions. This community focused role suits someone who enjoys working with people, building relationships and supporting individuals to improve their wellbeing. Help us reduce social isolation, boost mental health and build stronger, more connected communities.

Key Responsibilities Include:

• Supporting members who may be facing challenges with focus on social isolation, mental health, and connection to nature
• Manage and triage referrals from self referrals and partner organisations, acting as the main triage point to ensure individuals are connected to appropriate support.
• Acting as the main point of contact for referrals and coordination across GP surgeries, NHS services, council teams and community partners, liaising closely with external agencies to support smooth pathways into, within, and out of the service.
• Ensure effective service delivery, including safeguarding, risk assessments, and required checks.
• Ensure members understand their rights and can access appropriate tools, resources, and networks.
• Allocate volunteer buddies to individuals and arrange initial meet ups, including attending groups or activities to support engagement.
• Recruit, coordinate, and oversee up to 10 volunteer buddies, providing direction, light supervision, and day to day liaison.
• Empower members to build independence and take control of their lives in a safe, enabling environment.

About You

 We’re looking for a motivated, approachable, and community minded individual who understands the needs of our members, including wellbeing, social connection, collaboration, and meaningful engagement with community and nature based activities. You will be a self motivated individual who is proactive in managing your own time during busy or quiet periods to ensure productivity. You will be confidentially working across organisational boundaries, comfortable coordinating people and processes, and able to build positive relationships with professionals, volunteers, and individuals accessing the service. and will have strong alignment with our SIG values. You are organised and adaptable, able to balance multiple priorities while maintaining a person centred and non judgemental approach. An interest in green and outdoor activities, alongside an understanding of local communities and services, will help you thrive in this role.

• Knowledge of the local area and community landscape, with an understanding of available services and opportunities
• Experience or confidence in working across organisations, including health, council, and community settings
• Strong coordination, communication, and relationship building skills
• Ability to engage with adults experiencing social isolation and mental health challenges, offering empathetic and appropriate support
• Confidence in coordinating volunteers, providing guidance and supporting positive engagement
• IT proficiency, with the ability to learn new systems and use basic Microsoft programmes
• Flexibility and willingness to adapt working patterns in response to service needs
• Cultural awareness, self awareness, and openness to feedback and continuous learning
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

The Organisation

Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.

While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.

Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.

By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.

The Role

As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.

The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.

The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.

Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.

Responsibilities

Team Leadership

• Line manage the Programmes Manager, Sponsorship Coordinator and interns.
• Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
• Ethiopia on programme delivery.
• Deliver the organisational strategy.

Deliver High Quality Programmes

• Monitor delivery of activity plans related to projects, sponsorship and school linking.
• Track programme finances against budgets.
• Support the UK staff in their programme roles.

Finance and Operations Management

• Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
• Due diligence checks on Ethiopian partner finances.
• Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
• Governance duties and other finance admin.

Fundraising

• Reporting and applications to trusts and foundations.
• Stewardship of donors and fundraisers.
• Oversight of the annual online fundraising campaign.

Communications and Stakeholder Engagement

• Quarterly supporter newsletters.
• Posting regular updates on our social media platforms.
• Maintaining the website content, including blog updates and basic SEO management.

The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.

Person Specification

This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.

Essential Experience & Competencies

• Energetic and self-motivated individual who shares our mission.
• 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
• 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
• 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
• Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
• A practical, collaborative and adaptable approach with good problem-solving skills.
• Excellent time management and organisational skills.
• Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
• Fluency with MS Office programs, gmail and shared drives.

Desirable Experience & Competencies

• Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
• Degree or master’s in international development, or similar field of study.
• Office management experience.
• Project delivery or programme management experience, especially in a small charity, international development or education context.
• Experience reporting directly to board level.
• Experience increasing online engagement or driving new donor recruitment.
• Familiarity with a CRM system (e.g. Salesforce).

Equal Opportunities

We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.

Flexible Working

Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.

You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).

Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.

Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.

Application Process

To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.

The cover letter should explain how your experience and skills meet the criteria required for the role.

First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.

Role to start date from 13th April 2026.

We regret that we are not able to provide feedback on applications that are not shortlisted for interview.

Use of AI

We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.

We look forward to hearing from you!

Networks for Nature spans c60 square miles from the River Dee to the River Mersey, including Chester and Ellesmere Port. This is a collaborative partnership project working with Cheshire West and Chester Council, The Land Trust, Cheshire Wildlife Trust, Canal and River Trust, and Sustrans with the aim to drive nature recovery in a mixed-use landscape, creating diverse habitats for species to thrive now and for years to come. We will empower communities to have an active role in conservation action and stewardship and will focus on making nature more accessible to and inclusive for everyone to enable connection and improve wellbeing. To find out more about Networks for Nature visit Networks For Nature | Conservation at Chester Zoo.

As a Wildlife and Wellbeing Officer, you’ll work closely with the Wildlife and Wellbeing Assistant Manager and Networks for Nature project staff to engage and empower communities to make a real impact on conservation efforts and to improve access to nature. You will support with maintaining and establishing community relationships, supporting the development and delivery of a programme of wildlife and wellbeing activities and supporting in building the capacity of community groups, community leaders and other stakeholders within the Networks for Nature project area. You will deliver a broad range of activities, including Family Wildlife Clubs, Wildlife and Wellbeing Clubs, Community Action Days, activities linked to Green Social Prescribing (GSP), GSP workshops for healthcare professionals and activity stands within community settings. You will also actively promote and develop community network links.

Due to the working rota of 10 days in 14 and working every other weekend, there will be some cross-over between the activities delivered within this role and the Community Volunteer Officer role.

We’re looking for someone who can:
 

• Activity Planning & Delivery: Help plan and run a broad programme of wildlife and wellbeing activities to community groups, including Family Wildlife Clubs, Wildlife and Wellbeing Clubs, Conservation Action Days, activities linked to Green Social Prescribing (GSP), GSP workshops for healthcare professionals and activity stands at community events. Effectively adapting each activity to meet the needs of each group.

• Community Relationships: Develop and maintain relationships with community groups to support their continued participation in the project and commitment to creating habitats for UK Wildlife. Including administrative support, dealing with queries via email and telephone and attending meetings, consultations and networking events.

• Content Creation: Research and contribute to the development of resources and new engagement activities designed to support participation in the Networks for Nature project.

• Measuring Impact: Work closely with the Wildlife and Wellbeing Assistant Manager to support in the delivery of an evaluation programme for the Networks for Nature project, including collection and collation of data from project participants, initial analysis of results and presenting findings to key stakeholders.

• Safety & Risk Assessments: With support from the Wildlife and Wellbeing Assistant Manager, ensure that all activities are safe and appropriately risk assessed.

• Developing Expertise: Proactively develop own expertise as a conservation educator, focused on community engagement, UK wildlife and nature and wellbeing.

 

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package
 

• Temporary contract until 30th September 2028

• 35 hours per week

• Salary £23,187.50

• The postholder will work 10 days over 14, working every other weekend and with two regular days off in the week

• 33 days annual leave plus the option to buy or sell up to 5 days (pro rota)

• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family

• Cycle to work scheme

• Healthcare plan and employee assistance programme

• Discounted gym membership

• Discounts on cinema tickets, restaurants, high street shops and more via Perks

• Pension scheme with generous employer contributions up to 9% 

Our Requirements:
 

• An understanding & affinity to the organisation’s mission, vision & values, with a strong interest in the conservation of UK nature.

• Experience delivering educational and wellbeing focused activities with a range of different audiences across a variety of ages and needs, preferably within an environmental education or conservation focused organisation.

• Experience presenting to audiences.

• Experience developing quality resources for learning.

• Experience of delivering activities/training with a range of audiences.

• Sound working knowledge of computer software systems e.g. Microsoft Office Suite

• Excellent interpersonal skills

• Excellent communication and literacy skills including by phone, face to face and via email/online discussion boards

• Excellent time management, administration and planning skills.

• Experience of working in a busy office environment as part of a team & on own initiative

• Full driving licence
 

Although not essential, the following would be desirable:
 

• Knowledge and understanding of the health and wellbeing benefits of accessing nature and the models used to deliver these benefits.

• Experience working with audiences with special educational needs and/or mental health challenges and/or socio economically deprived.

• Experience working collaboratively with community partners.

• Experience monitoring and evaluating engagement activities in a community context.

Due to the nature of the organisation and the role, this post is subject to a DBS check.