Job title: Volunteering Team Administrator
Salary: Up to £8,336.47 per annum, plus excellent benefits
Location: National Cat Centre, Chelwood Gate
Job type: Fixed term contract
Contract length: Until 30 November 2020
Hours per week: 14 hours per week
Closing Date: 04 March 2020
Interview Date: 12 March 2020

We are looking for someone to join our Volunteering Development team to be our Volunteering Team Administrator. Please note, this role is part time, working 14 hours per week.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of centres, volunteer-run branches and charity shops. During 2018 we helped around 184,000 cats and kittens, an average of 500 per day.

The Volunteering Development team aim to support, advise and coach volunteer and employees on all aspects of volunteer engagement. The team aim is to support great volunteer experiences that make a positive impact on cats.

As the Volunteering Team Administrator, you'll play a key role in the team, contributing to the development of the volunteering strategy, policies, procedures and systems. You'll support the team by providing a first class administrative service, embodying our values and behaviours. You'll provide day to day administration which will include arranging meetings, taking minutes, booking travel, diary management and financial administration. You will work with the Volunteering Best Practice Team Manager: Development in coordinating the resources, communications and administration of all Volunteering Development Team led learning and development activities.

With excellent administrative skills, you'll be able to support a busy team, some of which are based regionally, with great attention to detail. You'll have the proven ability to multi-task, working accurately and to own initiative. You'll be competent in using Microsoft Office programmes as well as being a team player.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

For further details please download the job description, available after you have clicked APPLY ONLINE:

• JD attached
• Candidate information sheet attached

My Life My Choice (MLMC) is a multi-award winning self-advocacy charity run by and for people with learning disabilities (all 15 charity trustees have a learning disability), founded in 1998.  The charity delivers a diverse range of innovative user led projects that enhances and empowers the lives of adults with learning disabilities in Oxfordshire. 

The Fundraising and Communications Coordinator role is crucial to our ongoing success.

The post calls for a talented individual with the ability to write succinct, intelligent, creative copy. Experience of writing funding bids is desirable although training can be given to the right individual showing potential in this area.  Experience of filming, recording, photography and editing content for website, social media and publicity purposes is essential.

The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities.

The MLMC board of trustes are committed to looking after their staff team.  MLMC offers a competitive salary, an enhanced pension contribution, an Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, two days special leave at Christmas, and working from home when appropriate. Dedicated staff parking is also available.

Apply on My Life My Choice website.

Closing date for applications: Monday (5pm) 16th March 2020

Date for interview: Friday 20th March 2020

One of the UK’s most inspiring and best known faith-based organisations, is looking for a passionate and meticulous Territorial Director of Homelessness Services. The work of Homelessness Services is underpinned by a newly developed 5 year Strategic Mission Plan supported by core values, demonstrated and measured against priorities of Transformation, Integration, Discipleship and Effectiveness.

As Territorial Director of Homelessness Services you will give Christian spiritual leadership, have overall strategic and operational responsibility and management of The Salvation Army’s Homelessness Services across the United Kingdom & Republic of Ireland and will ensure that the strategic objectives, values and business model are aligned to the territorial mission of The Salvation Army. You will ensure that effective and financial management of all services within the Homelessness Services portfolio are carefully monitored and appropriate and timely interventions are put in place to ensure quality services are maintained. In addition, you will ensure a competent and effective workforce, contract compliance, financial probity and that all services are fit for purpose and that they remain strategically and missionally relevant.

The successful candidate will be able to demonstrate:

• Appropriate and relevant higher education/university qualification
• Experience of management & leadership at a senior level
• An excellent understanding of financial management and budgetary control
• Excellent communication skills
• Good knowledge and understanding of homelessness at national level.

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army.

This is a permanent position based at Territorial Headquarters currently located at 101 Newington Causeway, London SE1 6BN. In December 2021, we will be moving to our new, modern headquarters at Denmark Hill, London, SE5 8BQ. This exciting new building will provide a more effective workplace to help The Salvation Army better achieve its mission.

Benefits: 25 days annual leave + bank holidays; a contributory pension scheme; season ticket loan; an employee assistance programme

For further details please visit the Salvation Army website.

Appointment subject to satisfactory references, proof of right to work in the UK.

CVs will not be accepted.

Promoting equality in the workplace.

Closing date: 1st March 2020

Interview date: 11th March 2020

Ensure that Deafconnect provides a high-quality range of projects/services for Deaf and hard of hearing people of all ages in line with need from the communities.

Ensure that Deafconnect services meet the standards required by all relevant, current legislation and the funding organisations for each project. 

To take a strategic and developmental role in identifying potential opportunities for Deafconnect to generate income for the provision of service and take responsibility for the ongoing improvement and development of services.

To provide senior management to all Deafconnect staff

To work closely with the Board of Trustees, provide regular reports and additional information as required.

Principal Accountabilities

MANAGEMENT OF SERVICE PROVISION / DEVELOPMENT

1. Manage projects and services – Ensure discussion with clients/service users takes place, in order to identify need and develop the project plan. Ensure funding is secured, to enable set-up and development of projects that will improve opportunities for Deaf and hard of hearing people. Provide ongoing management and development support for all projects through team leaders and staff.

2 Develop Partnerships - To take a leading role in the identification, negotiation and development of partnership arrangements with other voluntary and statutory agencies to enable joint provision of service where appropriate. To provide advice and assistance to these partners.

3. Funding Opportunities

a. To actively seek out funding opportunities to generate income via funding applications, tenders for contracts and trading. 

b. Write and prepare a range of tenders and proposals to statutory bodies as appropriate, and communicate with organisations/agencies throughout the duration of application.

c. To submit funding applications to Trusts and other funding bodies.  To take an innovative and creative approach to service development and bid writing.

d. To liaise with the Board of Trustees as required to develop proposals ensuring bids have a strategic fit with the organisation and are operationally deliverable.

e. To keep up-to-date with best practice in developments regarding new sources of income.

f. To understand public sector commissioners’ aims and work with them to identify need in the Deaf and hard of hearing communities and assist in the development of the funded service.

4. Research current political and social developments which may have a bearing on service development and funding for the future

5. Ensure that progress is tracked and accurate records of funding applications are maintained. Ensure that management information is provided in order to assist understanding of achievement against service development income targets and strategic objectives.

6. Attend relevant funding events and report back to the Board of Trustees as appropriate. 

7. Undertake consultation exercises as required to inform service design and funding proposals.

8. To network and attend meetings as appropriate to establish good business relationships with a broad network of professional and non-professional clients

9. Represent the organisation and its objectives at meetings and in links with external agencies, advocating the merits of the organisation in a positive manner at all times.

MANAGEMENT OF STAFF

1. Provide line management to Senior staff including personal supervision and performance reviews, to ensure highest standards of professional practice. To oversee the management of team members.

2. To be involved in the recruitment of new staff

3. To promote an effective team environment, ensuring that team meetings are well led, and ensuring effective communication and information exchange between team members.

4. To ensure that all staff have relevant training for their job responsibilities and that all training is up to date.

COMMUNITY CENTRE

1. To be responsible to Northampton Borough Council for the maintenance and development of the Community Centre

2. To manage the community centre ensuring engagement with the local community, working with community groups and local officers including the Police.

3. Ensure that the community centre is effectively marketed and publicised to enable the covering of costs through group bookings.

GENERAL

1. To be accountable for finance – ensuring creation, monitoring and control of the relevant budgets and accounts. Taking appropriate action, and keeping the Board of Trustees updated at Board meetings and other times as appropriate.

2. Undertake, or delegate, as appropriate, presentations to groups to enhance awareness of Deafconnect’s projects and services for Deaf people.

3. Co-ordinate and submit regular and timely reports in relation to service contracts, grant awards etc., liaising closely to maintain ongoing positive relationships. 

4. To be accountable for the planning, development and implementation of effective quality assurance systems and provide reports and updates to the Board of Trustees as required.

5. To be self-sufficient with administration tasks, utilising I.T. and data bases accordingly.

6. To improve skills and knowledge by participating in personal development as appropriate and attend relevant training courses and other events

7. To market and promote services for Deaf People in accordance with the Deafconnect mission statement, advocating the merits of the organisation in a positive manner at all times.

8. To work in accordance with all organisational policies and practices and ensure that such are up to date.

9. Undertake any other duties as may be required within the scope of the post and participate as necessary in corporate initiatives and projects.

Person Specification Form

Essential Knowledge

Of tendering and procurement processes

Of equal opportunities

Of Health and safety especially safeguarding and loan working

An awareness of Deaf issues and the needs of Deaf people 

Of recording and monitoring statistical information

Essential Skills

Ability to promote and market the services provided and the organisation as a whole.

Able to present to audiences of varied levels and professionals

Good written and IT skills and effective report writing

Ability to set up and establish projects

Able to manage and supervise a team of people

To be able to create a working budget and monitor the finances against these budgets

Essential Experience

Of Managing and developing a service

Of recruitment & selection

Of service development

Of dealing with employee relation issues

Of working to and within budgets

Of community development work

Of facilitation/group work

Of developing and managing projects

Of partnership working with statutory and voluntary organisations at a senior level

Of submitting tenders

A good track record of income generation

Of managing a team

Desirable Experience 

Of Managing and developing a service for Deaf and hard of hearing people

Of working with user representatives

Of dealing with employee relation issues

Of managing a servicedelivery contracts

Essential Personal Qualities

Excellent interpersonal skills and the ability to communicate effectively with all people

To have a flexible attitude and an ability to organise and prioritise own workload, working to deadlines and managing competing priorities.

Ability to work both as part of a team and alone

Able to network and build good relationships

A positive approach to work

A creative approach – to be able to think out of the box

Desirable Personal Qualities 

To be a problem solver

Essential Qualifications

British Sign Language to at least level 2.

English GCSE C and above

Circumstances

Able to work flexible hours, including evenings and weekends, as dictated by the needs of the job

Able to travel freely and maintain flexibility in terms of working location

Would you like to work within an innovative and engaging organisation that is working towards bettering the lives of others through cycling?

Cycling UK, the national cycling charity, is on a mission to inspire a million more people onto their bikes. We have an exciting new opportunity to join the Cycling UK Volunteering team as a Groups Development Manager. This role is an integral cog to support our groups provision and help us reach our organisational goals of enabling a million more people to cycle.

We are looking for an experienced, highly motivated and enthusiastic Development Manager to formulate, develop and roll out a group’s strategy and support package. We currently have over 1000 groups and an ambitious target to increase this to 1500 by 2023. This post will lead on achieving this target, whilst ensuring a wide range of group activities take place across the UK.

You will also have direct responsibility for a Groups Engagement Officer who is the main groups delivery support.

It's a really exciting time for our communications team as we are a rapidly growing charity. As Communications Assistant you will have the opportunity to work within a busy department and gain a great understanding of all aspects of marketing and communications, including PR, brand, merchandising, design and content creation. The Communications Assistant is an integral role, essential to the smooth running of the team, and well known around the entire charity. You will also have the opportunity to work with a number of different teams, gaining insight and experience in working alongside Clinical Services, Community and Challenge Event Fundraising and Individual Giving.

We offer a supportive environment across the team and charity, with plenty of opportunity for development and training. There is scope here for development and mentoring in any aspects of communications and marketing that appeals to you. This is a busy role within a busy team, requiring and rewarding an ‘all hands to the pump’ attitude. This role is a great opportunity for someone motivated and enthusiastic who wants to join a growing charity and develop their career in communications in the third sector.

For further information please dowload the Job Description.

Please not only applications including a CV, covering letter and responses to the questions will be considered for interview.

Elders Voice is a forward-thinking and caring organisation dedicated to improving quality of life for older people in Brent. We provide practical and social opportunities to people ranging in age from 50 years upwards, and our services are as varied as the people who use them. 

Our objectives are to:

• Keep people safe, secure and independent in their own homes for as long as possible
• Provide day care provision for older people and older people with dementia
• Provide housing support to older people
• Offer exciting opportunities for people to make friends, learn new skills and have fun

Our reputation within the local community and the Borough of Brent has been earned over many years of Elders Voice delivering quality services which have older people at the centre.

We are looking for an exceptional individual to lead the development and strategy of the organisation and the expansion of service delivery within the borough. 

You will be:

• Dynamic and creative
• A strategic thinker
• Able to achieve the unthinkable

You will have experience of:

• Senior management
• Voluntary or statutory sector
• Fundraising

Full Job Description

Purpose of the Job 

• To work on behalf of the Board of Trustees to develop and deliver the business plan and business strategy to ensure the ongoing sustainability, growth and success of Elders Voice.
• To act as a strong figurehead for the organisation, a positive ambassador with our stakeholders, and a confident and inspiring leader for staff and volunteers. 

Main responsibilities 

Strategy, planning and control 

• To develop Elders Voice’s strategic business plan in response to key strengths, weaknesses, opportunities and threats. 
• To manage the organisation effectively, ensuring that its financial security and risk management is maintained and enhanced. 
• To lead the development and implementation of strategic goals, objectives and financial plans to meet both the short term and long term business plan aspirations. 
• To take overall responsibility for achieving, monitoring and reporting on performance against targets in all areas of the charity’s activities. 
• To develop a culture of continuous improvement throughout all aspects of Elders Voice’s work. 
• To take overall responsibility for fundraising. 

Financial management 

• To oversee budgets, expenditure and management accounts ensuring that income and expenditure is within business plan targets. 
• To be accountable to the Board of Trustees for the overall financial health of Elders Voice ensuring that new funding opportunities, tenders etc. are pursued. 
• To identify and put in place an effective risk management strategy and framework for the charity to support business plan objectives and robust financial and strategic management. 

Robust governance  

• To foster good working relationships and ensure systems and structures are in place for the Board of Trustees to fulfil its statutory requirements and exercise effective control of the charity’s affairs. 
• To report to the Board on progress against key strategic objectives, providing information and answering for organisational performance. 
• To advise the Board in all aspects of leading Elders Voice, including short term and long term strategic planning for the financial welfare of the organisation. 

Leadership 

• To provide leadership to Elders Voice and to take responsibility for the effective delivery of all functions within the strategic and accountability frameworks established by the Board of Trustees. 
• To develop a culture which motivates all staff to enable them to provide a high quality service focussed on the wellbeing of older people. 
• To lead key strategic projects including those bringing significant changes for the organisation, ensuring that risks and threats are robustly managed. 
• To promote Elders Voice so as to ensure a positive external image and highly motivated workforce. 

Other responsibilities 

• To participate in external meetings including meetings with commissioners, market engagement forums and provider forums. 
• To ensure that all Elders Voice’s policies and procedures are adhered to at all times.
• To work in accordance with Elders Voice’s culture, values, aims and objectives. 
• To raise the profile of Elders Voice to act as a positive ambassador for the organisation at all times, and to lobby on its behalf. 
• To undertake any other duties that may be reasonably required from time to time. 
• To acknowledge the need for professional sharing of information and, when required, to maintain a strict confidentiality of information conveyed by the Chair, the Board of Trustees, beneficiaries, staff and external organisations. 
• To ensure service users’ views and aspirations are taken into account for all service delivery. 

Person Specification

Qualifications

Essential

• Degree or equivalent in social policy, health/social care or community development 

Desirable

• Professional qualification on health/social care and/or management 

Experience

Essential

• Minimum of 2 years’ experience in a senior management role 
• Demonstrable experience of service development and project management 
• Demonstrable experience of fundraising 
• Demonstrable experience of organisational financial management 
• Experience of working in a multi-cultural setting 
• Experience of working in the voluntary and/or statutory sector 

Desirable

• Experience of service level agreements, contracts, tendering and commissioning 
• Experience of delivering front line services in a community setting 
• Experience of research and analysis 

Knowledge

Essential

• Understanding and application or Equal Opportunities 
• Comprehensive understanding of the issues affecting older people 
• Understanding of service provision for older people 
• Understanding of quality assurance frameworks and standards 

Desirable

• Basic understanding of employment law 
• Understanding of Health and Safety 

Skills & Abilities

Essential

• Ability to inspire and lead an organisation 
• Excellent interpersonal, oral communication and written communication skills 
• Excellent IT and multi-media skills 
• Excellent presentation skills 
• Ability to think strategically 
• Ability to remain calm and focussed under pressure 
• Ability to manage own learning 
• Excellent people management skills 

Salary: £35,331.00 – £37,539.00 per annum 
Location: Home based with regular travel throughout Scotland (you need to be based in the region)
Contract type: Permanent
Hours: 35 per week 

About the role  
Do you love fundraising? Are you an excellent relationship manager with an impressive track record of raising money?  Do you want to be part of delivering a new transformational community fundraising strategy?  If the answer is yes, read on…

You are proactive and instinctive, and we will empower you to follow the opportunities across your patch. You are experienced and perceptive - sensing what the next step should be to build those opportunities. You are versatile and will have the ability to connect with a range of supporters, sharing the Teenage Cancer Trust story in a compelling way that inspires support. Above all, you will naturally build rapport to quickly establish long lasting relationships and develop innovative partnerships.

If this sounds like you, we would love to hear from you.

No two days will be the same in this role. You’ll work with a range of supporters in a variety of ways - the families of young people going through treatment who want to fundraise, pitching to a corporate prospect, presenting to a room of potential volunteers or posting on social media.  As the local face and voice of Teenage Cancer Trust this is one of the most important roles in the charity.  

We often say that teenage cancer brings us together, but it’s our teenage spirit that sets us apart. What that means is we all believe deeply in what we do & why we do it, but we also bring an attitude and young-minded drive, energy and passion to our work which makes things happen. This role will work independently, but within a tight knit team, and will have responsibility to develop and mentor other relationship managers across the UK. 

Teenage Cancer Trust is the UK’s leading charity dedicated solely to the treatment, care and support of 13-25-year olds facing cancer.  We lead the world in pioneering and developing the specialism of teenage and young adult cancer care and support.  

How to apply 
Please click the ‘apply now’ button below. You will need to upload your CV and Supporting Statement which explains how you think you meet the essential criteria listed in the person specification.
 
Closing date: 2 March 2020 
First interview: 4 March 2020 
Second interview: 10 March 2020
 

Allsorts is a pioneering charity for over 350 families who have disabled children in Gloucestershire. We provide a welcoming and positive community where families can access opportunities, build friendships and find practical support. We offer a range of activities for children and young people with any disability, as well as for their siblings, parents, carers and grandparents. Activities include regular youth clubs that provide short breaks for children and carers; parent and carer networking and support activities; and a large range of sports, from skateboarding to softball.

In the last 18 months, Allsorts has increased the number of families it is working with significantly, and has also opened its first permanent base – an inclusive Toy Library in Stroud.  We are looking for a Chief Executive Officer to help us to deliver our new strategy, develop our sustainable income plans, and work with an increasing number of families across Gloucestershire.

We are looking for an exceptional individual to lead Allsorts into the next phase of our development, to broaden our income streams, to work with the trustees to steer the organisation according to our strategy, and raise the charity’s profile across the county.

You will have:

· A proven track record of inspirational leadership delivering sustainable financial growth

· The skills and experience necessary to build relationships with funders, commissioners and partners; and to influence at all levels both internally and with external partners.

· The vision to translate strategy into a successful, thriving organisation.

· The commitment and energy to deliver high standards across the organisation

· A good understanding of the needs of families who have children with disabilities or additional needs.

PAPYRUS Prevention of Young Suicide is the national UK charity dedicated to the prevention of young suicide. Our Trustees, the majority of whom have been touched personally by young suicide, are elected from our membership from across the UK.

• * Thank you for your interest in the role of Data Manager. Please take the time to read the JOB DESCRIPTION and PERSON SPECIFICATION then complete the APPLICATION FORM that you can find on our website. 

  ** This post has become vacant due to growth and internal promotion.

  Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer
  experience.

  At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

1. DESIGNATION Data Manager

2. HOURS 36 hours per week

3. SALARY NJC Scale 21 – 25 (£25,801 – £28,785) + 5% pension contribution

4. LOCATION Warrington

5. RESPONSIBLE TO Head of Fundraising & Community Fundraising Manager

6. PURPOSE OF POST
Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer experience.
At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

7. KEY RELATIONSHIPS
Fundraising Team, National Training Manager, Programme Development Manager, Regional teams & HQ Admin

8. MAIN DUTIES & RESPONSIBILITIES
8.1 Full management of the supporter database Raisers Edge including responsibility for technical management and maintenance.
8.2 To carry out complex data processes, queries, imports and exports and produce detailed reports for use in research and analysis.
8.3 Manage the import and export of data to and from third parties such as Just Giving, and the compilation of Gift Aid Reports for HMRC
8.3 To ensure all supporter / customer data is processed, stored and used in strict compliance with GDPR and relevant marketing and fundraising regulations.
8.4 Provide ongoing training to staff and to ensure the handling of data, and all data processes fully comply with GDPR, law and marketing and fundraising regulations, including any data breaches. 

8.5 Manage PAPYRUS’ relationship with Blackbaud
8.6 Manage the contact management structure to ensure it meets the business needs of PAPYRUS and make recommendations to further expand its use, enhancing its value.
8.7 Maintain the accuracy and integrity of data through routine data cleansing and hygiene tasks to ensure accuracy.
8.7 Prepare internal and external data to support national and regional campaigns and communications activity.

9. ADDITIONAL DUTIES
It is the nature of the work of PAPYRUS that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

10. CONFIDENTIALITY
It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

11. BASIC PRINCIPALS
The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

12. CONDITIONS OF SERVICE
Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

13. QUALIFICATIONS   

See Person Specification

The role:

Following our recent migration to Dynamics 365 and DotDigital, this is an exciting role maintaining and developing Crohn's & Colitis UK’s Customer Relationship Manager (CRM) system and related processes, including all aspects of the supporter database with the support of the Database Manager.

About you: 
You're a calm, consistent and have flexible approach to work. You will have experience of maintaining a customer relationship database, extracting data and generating management information. You'll be able to understand data structures and process flows, along with having proficiency in MS Excel, MS Access and SQL.

You'll have excellent attention to detail, a high level of personal organisation and be comfortable working across all functions of the charity. The ability to quickly build relationships is vital and you will be analytical in approach and be prepared to challenge existing models.

If you like the sound of this opportunity, we would very much like to hear from you.

Key responsibilities:

Maintaining the CRM function at Crohn’s and Colitis UK. Including supporting all users with the following tasks:

• Work with the Database Manager to maintain and develop the CRM
• Work with users across the charity to ensure that the CRM is maintained on a real time basis and accurate at all times.
• Create and provide data reports to internal stakeholders to help the charity consistently measure effectiveness across its business plan.
• Support the generation of data needed to deliver external communications activities including direct marketing, membership and volunteering activities. Tools used include Dynamics 365, Power BI and North 52.
• Support the Database Manager to ensure staff adhere to CRM policies and procedures, including data handling, data protection guidelines and the new GDPR guidelines.
• Monitor CRM requests to ensure that issues are recorded, reported and actioned in a timely manner.
• Be one of two key contact points with our CRM vendors, our email marketing vendor (DotDigital), and other vendors of ancillary software.
• Identify and document learning opportunities and process improvements so we continuously learn and improve.
• Provide hands on support and training for colleagues in the use of CRM, the online portal, the email marketing system and related software.
• With the support of the Database Manager, identify, review and document improvements and updates to policies and procedures.

CRM Improvements

• Perform administrative tasks required to support improving our CRM such as writing minutes to supplier meetings and maintaining and monitoring task lists.

IT Support

• Spport the Office Manager and Database Manager in providing internal IT support.
• Be a key liaison point with our external ICT and telephony support provider.

Salary: £31,574.00 - £34,004.00 per annum 
Location: Head Office - London 
Contract type: Permanent
Hours: 35 per week 
 
About the role  
This is an exciting time for an experienced direct marketer to join Teenage Cancer Trust, to help establish a new Individual Giving programme and set up new campaigns and appeals that have the potential to be game changing for young people with cancer. The postholder will be responsible for the successful development and delivery of direct marketing led Supporter Acquisition campaigns across a range of activities, including regular giving, cash, lead generation, lotteries, payroll giving, and in celebration. To explore, research and develop new methods of engaging supporters with the charity, keeping pace with, or ahead of, the marketplace. To develop products/offers that will engage a high volume of new supporters and test these via a variety of channels such as door to door, private sites, print, DRTV, SMS and digital. 

How to apply 
Please click the ‘apply now’ button below. You will need to upload your CV and Supporting Statement which explains how you think you meet the essential criteria listed in the person specification.
 
Closing date: 2nd March 2020
First interview: Week commencing 9 March 2020
Second interview: Week commencing 17 March 2020

Thank you for your interest in the role of Community Fundraising Officer. Please take the time to read the JOB DESCRIPTION and PERSON SPECIFICATION then complete the APPLICATION FORM found on on our website.  Please do not send a CV as we are unable to accept them.

** This posts has become vacant due to growth and internal promotion and previous applicants need not apply.

1. DESIGNATION                 Fundraising Officer
2. HOURS                               36 per week (some planned unsocial hours)
3. SALARY                              NJC Scale 12 - 15 (£21,589 - £22,401) + 5% Pension Contribution
4. LOCATION                         Registered Office, Warrington
5. RESPONSIBLE TO           Head of Fundraising, Community Fundraising Manager
6. ACCOUNTABLE FOR      Fundraising Volunteers
7. PURPOSE OF POST

7.1 To grow PAPYRUS’ community fundraising income by building and maintaining long-term and mutually beneficial relationships with volunteer fundraisers

1. KEY RELATIONSHIPS

PAPYRUS Fundraising team, volunteer fundraisers donors & prospective donors, grant-making trust and foundation representatives and PAPYRUS staff & volunteers

1. MAIN DUTIES AND RESPONSIBILITIES

9.1 To respond to volunteer fundraising enquiries, provide appropriate information and ongoing encouragement via phone, email and letter

9.2 Work closely with other members of the Fundraising team ensure accurate and timely recording of all enquiries, follow-ups and donations, adhering to and within agreed stewardship and data protection protocols

9.3 Liaise with colleagues to ensure all progress reports and evaluations are prepared and completed within the agreed deadlines

9.4 To contribute to the content and updating of information on PAPYRUS website and literature as required

9.5 Respect confidentiality within PAPYRUS policy and manage data appropriately in line with the Data Protection Act 2017.

9.6 Understand relevant duties and manage matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy.

9.7 Attend training courses as required.

10. ADDITIONAL DUTIES - It is the nature of the work of PAPYRUS prevention of young suicides that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff

11. CONFIDENTIALITY - It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy

12. BASIC PRINCIPLES - The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level

13. CONDITIONS OF SERVICE - Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Disclosure and Barring Scheme check

14.   QUALIFICATIONS - See Person Specification

My client is a world-class organisation that promotes a wide and diverse variety of art forms and experiences in London. With ever growing ambitions they continue to challenge boundaries and to expand their portfolio with new business ideas and commercial activities.

At present they are looking to recruit a high calibre finance business partner to support key business decisions within their commercial division including restaurants, bars and international events.

• Provide expert support and advice to senior management including analysis, management reports and budgeting advice.
• Challenge existing assumptions and working practices, taking into account the financial impact, effective use of resources and strategic objectives.
• Support divisional budget holders on major new initiatives and change programmes including financial tracking and accountability.

The successful candidate will already have built up a strong working knowledge of business partnering in a commercial environment. Having worked with various budget holders, those with a retail or hospitality environment are encouraged to apply.

In Malala Fund’s five-year strategic plan, we commit to investing more resources for girls’ education advocacy in priority low- and lower-middle-income countries.

Together with partners in priority countries, we will work to increase national budgets for education and better target spending to support girls’ education, improve education quality and change public perceptions and social norms that keep girls from learning. In order to realise these ambitions, we are recruiting three separate but interlinked senior-level roles to shape and drive our work in priority countries. 

This role - Director of National Advocacy -  will work closely alongside the Director of Advocate Programmes and the Director of National Programmes, and existing Malala Fund staff to realise our five-year strategic plan.

Position Summary

As member of the Programmes Team’s senior leadership, the Director, Advocate Programmes will be responsible for all aspects of developing and implementing Malala Fund’s activist programmes in line with the organisation's five-year strategic plan. These include the established Education (formerly “Gulmakai”) Champions Network Programme (Champions Programme) and the soon-to-be-launched Girls Activist Programme (GAP).

The Champions Programme supports local education Champions who work for girls’ education. The programme consists of approximately 64 Champions across eight countries and has ambitious growth plans, with a target of an additional 10 countries in the next five years. The GAP is a new initiative to train young women, particularly in our programme countries, to advocate for free, safe, quality education for girls. It will advance Malala Fund’s mission by supporting girls’ advocacy and public engagement and offer participants meaningful opportunities to contribute to our work. You can find more information about this role here.

I. Responsibilities and Tasks

Leadership and Representation

• Working with the Chief Programmes Officer, Director of Country Programmes and Director of Programme Strategy and Learning, provide leadership in developing and delivering Malala Fund’s programming work, in line with the organisation’s five-year strategic plan.
• Cultivate and manage high-level relationships with global and technical stakeholders able to contribute resources, expertise and/or political capital to the activist programming.
• Work closely with other departments (advocacy, communications and development) to coordinate support for the programmes.
• Play a programmatic leadership role within the organisation and with external audiences on successful programmatic strategies and interventions that increase girls’ access to 12 years of free, safe, quality education.

Programme Strategy

• Supervise the programme managers in developing five-year strategies for the programmes in line with and contributing to Malala Fund’s overall strategic goals.
• Ensure that the programmes conceptual frameworks and theories of change are aligned and incorporate current innovations and approaches in the field.
• Create processes for constant review and periodic revision of the programme components based on internal learning and external developments.
• Working closely with the MEL staff and managers, ensure an effective learning system for the programmes that allows for external accountability as well as organisational learning.

Programme Implementation

• Working with the Chief Programmes Officer, lead the annual objective, work plan and budgeting process for the activist programmes.
• Work with the grants team to ensure an efficient and effective grants portfolio for Malala Fund’s programmes.
• Work with the MEL and grants teams to regularly monitor, assess and report on programme activities and outputs.
• Working closely with the Safeguarding Officer, implement the organisational safeguarding policies and practices, ensuring a duty of care for all activist programme partners and participants.
• Recruit additional Activist Programme staff to meet future expansion needs.

II. Qualifications and Experience

• A bachelor’s degree or equivalent in social and political science or a related field.
• At least 10 years of experience with international programmes, at least four in leadership and management roles in an organisation with a similar focus.
• Proven expertise in innovative programme delivery focusing on empowerment of marginalised populations, preferably women and girls in developing countries.
• Expertise in developing advocacy networks or youth activism, particularly those with a gender focus.
• Excellent programme implementation skills and managing teams for effective delivery.
• Strong interpersonal skills, with the ability to relate and communicate with individuals from a variety of cultural backgrounds.
• Ability to think critically and consistently apply good judgement.
• The ability to travel (up to 25%) internationally and a willingness to be flexible in working hours working across different time zones.
• Strong commitment to the Malala Fund’s mission to empower girls through education.
• If based in Washington, D.C., pre-existing authorisation to work in the U.S.