Head of Digital Content and Engagement

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.  

• Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs. 

• Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion. 

• Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice. 

Who we’re looking for  

• A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion. 

• An outstanding creative with a deep understanding of UX and accessibility principles.  

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.  

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you.