Trading officer jobs
We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.
Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure.
You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts. You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.
Bringing your experience of HR and a willingness and enthusiasm to the role, you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.
Please refer to the job description for further information. If you have any questions please email us.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
How to apply
Send your cv and cover letter. To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre
Closing date for applications: Monday 2 February, 9am
Interviews will be held mid-end February
Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
The Organisation
Family Fund is the UK’s largest charity supporting low-income families raising disabled or seriously ill children and young people.
We help thousands of families every year with essential grants, services and practical support. But we do much more than that. We champion families’ voices, challenge inequality and help shape the conversation on disability, childhood illness and disadvantage.
The Role
This is an exciting opportunity to shape how Family Fund connects with people across the UK. As a newly created role, it offers real scope to define and develop the function, while playing a central role in strengthening the organisation’s voice and influence.
We are looking for a bold, creative Group Director of External Affairs to join our Senior Leadership Team. At a time when families need us more than ever, you will raise Family Fund’s national profile and influence, positioning the organisation as a trusted, evidence led voice on childhood disability, serious illness and the broader challenges facing low-income families. You will build and sustain strong relationships with policymakers, funders, and the public ensuring the organisation secures the visibility, support, and resources needed to drive lasting change for the families we serve.
You will lead an energetic, specialist team spanning communications, media, public affairs, partnerships and research, bringing these areas together through a joined up external engagement strategy that delivers real impact.
Some key responsibilities include:
- Lead our communications, media, public affairs, partnerships and research teams
- Raise Family Fund’s profile as a trusted national voice
- Build strong relationships with policymakers, media, funders and partners
- Help drive real change for families through influence and insight
Who we’re looking for
We are looking for an experienced leader who loves the power of communication, influence and connection.
Key attributes will include:
- Senior experience in external affairs, communications or public affairs
- A strong track record of influencing policy and engaging senior stakeholders
- Experience leading teams and working at senior level
- A warm, confident communication style and great relationship skills
- A real passion for Family Fund’s mission and social justice
This is an exciting, high impact role with the chance to make a genuine difference to families across the UK.
Candidate Briefing Pack
For comprehensive information about Family Fund, the role responsibilities and the person we are looking for, please download the Candidate Briefing Pack.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
- An up-to-date CV
- A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities at Russam.
Closing date for applications: Monday 2nd February 2026
Initial interviews with Russam: 17th and 18th February 2026
Interviews with Family Fund: 4th, 5th and 6th March 2026
Flexibility will be provided if needed - do let us know as soon as possible if you are unavailable on these dates.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to find a cure for all types of brain tumours.
Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.
In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include the monitoring and maintenance of our IT software and, with external support, our IT hardware.
You will line manage the Database Assistant and Data Processing Assistant.
If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.
Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals.
We currently have an opening for a Community Fundraiser, to be based in the Mid-North Wales and West Midlands region.
As the Community Fundraiser covering Mid-North Wales and West Midlands, you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.
Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Herefordshire, Shropshire, Staffordshire,Warwickshire, West Midlands, Worcestershire or Mid-North Wales?
- Do you have at least one years' experience of working in a professional Community Fundraising position?Have you answered Yes to these questions?
- Does this sound like the opportunity to really get 2026 off to an amazing start?
If you are excited to learn more about this position, please take a read through our recruitment pack provided with this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Borders Forest Trust (BFT) is a charity established to restore native woodland habitats to Southern Scotland, an area with the lowest percentage of native woodlands in mainland Scotland. Since 1996, they have been working towards planting trees, restoring peatlands and other natural habitats, enriching the biological diversity of around 31 sq km in the Southern Uplands. They demonstrate large scale ecological restoration in action, and inspire landowners, statutory bodies, local communities and policy makers to embrace this alternative model for land use and conservation.
Fundraising to date at BFT has seen success, but it has been responsive and ad-hoc as opposed to planned according to strategic need. To achieve their mission, and provide sustainable long-term income, in May 2025 they invested in their first dedicated Development Manager. The post holder has recently secured the Chief Executive post at BFT and as such, we are looking to back fill the role of Development Manager.
The Development Manager will join BFT at an exciting stage, they are about to embark on a new period of strategic development, and from the work undertaken by the previous post holder since May 2025, the organisation understands the importance of fundraising to their future.
They are looking for a fundraiser who will thrive on the challenge of designing and implementing their own fundraising strategy aligned with the organisations new strategic plan, and who can provide the expertise needed to build income across all areas. Trusts, membership, corporate partnerships and philanthropy are untapped areas of potential, so experience across at least one of the key areas will be essential for the successful candidate to evidence.
- Location: Hybrid (Jedburgh), with travel around the Scottish Borders.
- Salary: £40,000 per annum
- Closing date: Midnight Tuesday 27th January 2026
- Interviews (in person): Thursday 5th February 2026
If this role might be of interest to you, please download the Candidate Pack and schedule a chat with our Recruitment Team, contact info is in the pack. Please note, we cannot longlist any candidates we haven't had a chat with so please do express interest with enough time for a call before the closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.
As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Cambridgeshire, Norfolk or Suffolk?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Brilliant opportunity to join a young and growing charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for someone with experience of working in a finance function and who has skills in office management and administration.
Reporting to the Director of Finance and Corporate Services, the role is responsible for bookkeeping, credit control, HR administration and ensuring the smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery and managing IT requests). As a key point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will
The client requests no contact from agencies or media sales.
STRATEGIC COMMUNITY DEVELOPMENT LEADER (Community Support, Empowerment, Youth and Children’s work, Academies)
Based in North East Lincolnshire
Salary: £42,752 per annum
Full Time, Permanent Contract
Oasis exists to build stronger communities where no one is left out. We achieve this by working in an integrated way through community empowerment, youth and children’s work and academies, and we’re excited to have a new opportunity for a Strategic Community Development Leader in North East Lincolnshire. This newly created role follows on from our successful work in the Grimsby community.
Oasis in North East Lincolnshire is at an exciting stage of development. We are looking to appoint a dynamic strategic lead to develop and grow our children’s, youth and community work across the two separate Oasis neighbourhoods that work together to form the Hub charity. The two neighbourhoods are South ward in Grimsby and Immingham. This role will oversee a team of staff and volunteers in community, bringing strategic oversight to ensure the work is tied together across North East Lincolnshire under the one hub charity to achieve the shared vision.
We are looking for a relational based leader for this key project management role. As such, the successful applicant will need to demonstrate entrepreneurial flair and excellent leadership skills as well as:
· Building positive and supportive working partnerships with the community.
· Leading the local community teams as the expand the vision of developing integrated community provision involving the community and academy(ies) towards developing an Oasis movement, where those affiliated with Oasis are in the planning, delivery evaluation and sustainability of activities and services.
· Developing wide ranging advice and community support provision that are led by the community including: Resilience building provision (financial planning, healthy eating etc.), Youthwork/children’s work, Family support services Community relationship building provision (community events, befriending schemes etc.)
· Working in close partnership with key stakeholders including local community, Academy Principals and staff teams, and local community leaders to lead the Community strategic development, particularly around communication, income generation strategy and monitoring and evaluation and reporting.
· Responsibility for systems development and management across the Community Charity including all policy and procedures such as financial management, health and safety, safeguarding etc.
· Growing a team of staff and volunteers to deliver the objectives in the Community Plan that directly support students and their families in the Academy(ies) and members of the local community.
· To ensure the Oasis ethos permeates all work across the community team.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourages innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
For full details, please go the Oasis UK charity website.
We invite you to send your CV and Covering Letter. CVs will not be accepted after Midday, Friday 30th January 2026. Stage 1 phone interviews will take place week commencing 2nd February 2026, and final interviews will be held week beginning 9th February 2026, in Grimsby.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK. Oasis supports Equal Opportunities.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
About the Role
Based in the UK, this role will play a central role in managing and supporting the recruitment and onboarding of multiple project delivery roles across various countries, whilst also offering HR support to an ambitious FCDO-funded global safeguarding programme. The postholder will oversee the full recruitment lifecycle for direct hires, from job posting and candidate screening to interview coordination and onboarding, while also supporting partner organisations by coordinating their HR processes with the programme central team.
This is a full-time, 18-month fixed-term contract. This is an 18-month fixed-term contract available on a full-time basis or as a four-day week role. As an organisation, we support flexible working arrangements, which can be discussed at the interview stage.
Main responsibilities
Human Resources:
• Serve as the primary HR contact for all programme and partner HR matters, providing first-line HR advice to staff and managers, escalating complex issues to the central HR team as needed.
• Oversee the delivery and improvement of HR guidance, leading workforce planning, succession planning, and talent management.
•Oversee the annual performance management cycle, onboarding, and exit processes, supporting continuous improvement of HR systems.
• Act as the Programme Safeguarding Focal Point, monitoring and improving adherence to HR and safeguarding standards, and with support, leading investigations and reporting under the Misconduct Disclosure Scheme.
Resourcing/Recruitment Coordination & Delivery:
• Lead the design and delivery of recruitment strategy for all SDDirect recruited roles, coordinating the full recruitment lifecycle using the company applicant tracking system (ATS), including job posting across platforms (LinkedIn, Devex, ReliefWeb, and social media), screening, longlisting, shortlisting, interview scheduling, reference checks, and onboarding administration.
• Act as the central communication point between internal teams and partners, ensuring timely flow of accurate information between hiring managers, partner HR, and recruitment leads, and supporting resourcing and recruitment activities led by partner organisations to ensure alignment with project policies.
Skills and Experience:
• Minimum 7 years' experience in recruitment coordination and/or HR roles, ideally within international development or humanitarian programmes.
• Proven experience managing multi-country recruitment processes, including coordination with partner organisations and remote teams.
• Proficiency in using recruitment platforms (e.g. LinkedIn, Devex, ReliefWeb) and applicant tracking systems (ATS).
• Excellent project management and diary coordination skills, with the ability to manage competing priorities across time zones.
• Demonstrated advanced stakeholder engagement experience with diverse stakeholders, including internal teams, consultants, and partners.
• High level of attention to detail, especially in documentation, compliance, and GDPR-aligned record keeping.
Please follow the link to our website for a full description of the role's responsibilities, duties, and person specification.
How to Apply
If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV via our careers website. The deadline for applying is Sunday, 1st February 2026.
Due to the high volume of applications, we are only able to respond to shortlisted candidates.
Please note that the selected candidate must have the right to work in the UK.
Our Selection Process
Social Development Direct’s organisational vision is a just and equal world founded on gender equality and social inclusion. Our mission is to provide excellence in social development to support policies, laws, social norms and institutions that advance social, economic and political justice for all. We are committed to creating a safe, diverse, and inclusive workplace and welcome people from underrepresented groups to apply.
The selection process for this recruitment process will include an assessment and a competency-based interview with the hiring teams virtually via Microsoft Teams
For those who are invited to interview, we may process information about whether or not applicants have a disability or impairment so we can make adjustments during the recruitment process and implement the Disability Confident scheme. Our HR team will ask you to confirm that you have read our privacy notice and consent to providing this information before doing so. Our full privacy notice can be read on our careers page.
Should you have any enquiries or need assistance or accommodations to ensure accessibility throughout the application process, please contact the HR team using the details on our advertising page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester.
Key Responsibility Areas:
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
- Contribute to organisational development and personal growth through innovation, self-care, and professional learning.
For the full job description, please download the recruitment pack.
Terms & Conditions:
Start date: TBC
Salary: £26,650 per annum
Location: Manchester & Trafford, based at the WomenMATTA women’s centre.
Working hours: 35 hours – Full time
Contract: Permanent
Job Purpose:
For the full list of responsibilities, please download the recruitment pack.
Terms & Conditions:
To Apply:
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to an Enhanced + Adult Barred List DBS check
- Is subject to successful HMPPS enhanced vetting
The client requests no contact from agencies or media sales.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Terms & Conditions:
Start date: To be confirmed
Salary: £30,640 (inclusive of £3,990 South East weighting)
Location:Across South London
Working hours: Full time, 35 hours per week
Contract: Fixed term - 6 month contract to cover secondment
Job Purpose:
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.
The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community, co-located in hubs across South London. This programme is funded by the Mayor’s Office for Policing and Crime (MOPAC) co-commissioning grant, along with investment from the six Local Authorities, the Community Rehabilitation Company and NHS England. The funding will be used to develop and expand support for female offenders and women at risk of becoming involved in the criminal justice system across Bromley, Bexley Croydon, Greenwich, Lambeth, Lewisham, Merton, Southwark, Sutton and Wandsworth.
The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women across the South London boroughs.
The Advocate will:
- Provide advocacy, support and advice services to women in contact with, or at risk of being in contact with, the criminal justice system.
- Be co-located across London Boroughs to support clients in Women’s Only Hubs.
- Attend designated office for monthly team meetings, training and team development time.
- Provide Through the Gate support to women leaving custody returning to one of the WIP’s boroughs.
The job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
To Apply:
Applications close: 23 March at 9am. We reserve the right to close the advert early.
Interviews: TBC
To apply: Submit a completed application form. Please note, Curriculum Vitae’s (CVs) will not be accepted.
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to an Enhanced + Adult Barred List DBS check
- Is subject to successful HMPPS enhanced vetting
The client requests no contact from agencies or media sales.