Training management jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

You’ll ensure service enquiries are handled sensitively and efficiently, demonstrating excellent customer care skills via telephone, email and occasionally face to face. You’ll play a pivotal role in ensuring the smooth running of services includes Moving Forward courses, Living with Secondary Breast Cancer and Younger Women Together.

About you

You’re enthusiastic, proactive and committed to providing excellent customer service. An experienced administrator, you’ll be organised and methodical as well as possessing excellent working knowledge of IT systems, including working with databases.

Friendly and approachable, you’ll be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 19 January 2026 9 am

Interview date week commencing 26 January 2026

We reserve the right to close this advert early subject to volume of applicants. Therefore, if you are interested, please submit your application as early as possible.

£32,888 pa + 7% pension contribution   

Shrewsbury, Shropshire   

1x full time, permanent 

1x full time, maternity cover - starting date of 1 April 2026 (expected 9 months)

Closing date 12noon on 26th January 

Interviews will be held in February 

We're looking for two people to take a leading role in the management of our nature reserves, to help us maintain them in good ecological condition and develop them as safe & inspiring places for public access, education, research and demonstration.  As Senior Reserves Officer, you’ll work closely with the Head of Reserves to plan and deliver habitat management and monitoring on your allocated sites, particularly through volunteers, graziers and contractors. 

For the permanent role, we are keen to hear from those who have experience of engaging local communities and particularly hard-to-reach groups to access green spaces and nature reserves.  

What you will bring to the role:   

· Experience of habitat and estate management including inspections, planning and directing work  

· Experience of managing projects for wildlife, including budget management  

· Experience of supporting & directing colleagues, such as a mentoring or coaching role  

· A passion for wildlife & nature  

· A personable manner and the ability to work with a wide range of people  

· Previous experience of managing and motivating volunteer groups  

· Previous experience of supervision of contractors  

Due to the nature of the role a UK Driving Licence is required.  

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:   

· 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)  

· Salary sacrifice benefits  

· Life assurance  

· Generous pension - company contribution 7%, employee contribution 3%  

· Enhanced Sick Pay  

· Flexible working policy  

· Employee Assistance Programme  

· Staff discounts  

· Employee away days  

· Enhanced pay for maternity and adoption leave  

· Coaching 

· Support with training and development to assist career progression

· Inclusive & supportive work atmosphere

Safeguarding: 

Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level     

No enquiries from agencies or for further advertising will be taken. 

About us:   

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.  

£24,570 per annum

Small Heath - Birmingham

Permanent

Fulltime 

37.5 hours per week – flexible shift patterns to include weekend and evening working. (Part time roles will be considered)

Our client is a  leading provider of mental health services in Birmingham and the West Midlands. Their Vision is “Better Mental Health for All” and their values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what they deliver. Our client has a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city.

They have been able to diversify their services over recent years resulting in their offer to the citizens of Birmingham being expanded to include prevention and community-based asset services, crisis intervention, a Birmingham and Solihull wide Mental health Helpline as well as workplace wellbeing support.

You will be working as part of a multi-disciplinary clinically led Community Intensive Rehabilitation Team within Birmingham and Solihull Mental Health Foundation Trust and as such although the service manager employed by Birmingham Mind will be your line manager you will be working as part of an integrated medical and psychology team. You will be working in partnership with people who are experiencing mental health difficulties who are currently living in their own accommodation within the Birmingham area and require a period of intensive rehabilitation. Your support of individuals will be a person-centred recovery approach that focuses on developing, maintaining, and strengthening individuals’ skills, abilities, and personal resilience.

Ideally you will be QCF/NVQ level 3 qualified or have a willingness to work towards this qualification. It is essential that you have an empathy for people experiencing mental health issues and are committed to service user involvement and empowerment. You will have a good understanding of equal opportunities, confidentiality, safeguarding and health & safety.

You will need to be flexible due to the shift patterns which include evenings and weekends. Shift patterns include 9.00am – 5.00pm and 12.00pm to 8.00pm.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing date for applications:  Sunday 18th January 2026

Interviews to take place: Friday 30th January and Monday 2nd February 2026

About Us

Advocacy Support Cymru (ASC) is a registered charity with offices in Cardiff and Swansea. We provide Independent Mental Health and Mental Capacity Advocacy Services across most of South Wales, employing 44 employees.

About the role

The post holder will provide support to clients who lack capacity and to implement the safeguards of the Mental Capacity Act 2005 or the Deprivation of Liberty Safeguards. They will provide non-instructed advocacy (NIA) support to people who lack capacity to make specific decisions and who have no-one else to support them. The successful candidate will travel efficiently and effectively within the Advocacy Support Cymru area of operation.

This role will operate within the Hywel Dda University Health Board Area.

About you

You will have experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals. Knowledge of the role of the Independent Mental Capacity Advocate as defined in the Mental Capacity Act 2005 is essential.

Previous direct experience in the role would be preferred but training will be provided.

Essential Information

The salary band for the role is £24,725 to £29,202, based on a 37 hour week.

This post is for 37 & 30 hours a week.

All successful candidates will require an enhanced DBS check.

Closing Date: 5pm 27 January 2026.

Only successful candidates will be contacted for interview. Interviews will be conducted in English.

Job Purpose:

Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester. 

Key Responsibility Areas:

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system. 
2. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies. 
3. Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women. 
4. Contribute to organisational development and personal growth through innovation, self-care, and professional learning.

For the full job description, please download the recruitment pack.

Terms & Conditions:

Start date: TBC

Salary: £26,650 per annum

Location: Manchester & Trafford, based at the WomenMATTA women’s centre.

Working hours: 35 hours – Full time

Contract: Permanent

Northampton College are working with Robertson Bell to recruit to a Finance Business Partner position on a permanent basis. As one of the top 10 colleges in the UK, with significant strengths in health and social care, engineering, creative industries, construction, catering and digital, Northampton College is an inspiring place to work.

This role has been created to strengthen financial support to budget holders and improve financial decision-making across the organisation. With a turnover of £40m, the College continues to expand, making this an exciting opportunity to join a financially stable and ambitious organisation.

Key Responsibilities Include:

• Support financial planning, budgeting, and forecasting, ensuring accurate analysis of income, expenditure, and departmental budgets.
• Monitor and control departmental and college-wide budgets, identifying efficiencies and contributing to procurement and expenditure plans.
• Provide financial guidance and training to academic staff and budget holders, ensuring compliance with policies and procurement processes.
• Generate financial reports, dashboards, and modelling, supporting decision-making and financial oversight at all levels.
• Support the year-end process, VAT returns, and audits, ensuring accurate financial reporting and compliance with regulations.
• Assist in maintaining financial systems, cashflow forecasting, and payroll processes, ensuring effective financial management and contingency support.

The Organisation:

At Northampton College, our students are at the heart of everything we do, ensuring they receive an outstanding education that enables them to succeed.

Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger.

The successful candidate will:

• Be part-qualified and looking to continue their studies (study support is provided)
• Have experience in a business partnering role, working with budget holders to support financial decision-making.
• Possess strong communication skills, with the ability to explain financial information to non-finance stakeholders.
• Have experience in budgeting and forecasting (or be eager to develop in this area).

This role offers flexible working, requiring the successful candidate will be based at our Booth Lane Campus in Northampton.

Benefits:

• Study support package
• Local Government Pension Scheme (a defined benefit scheme including an employer contribution rate of 22%) and 35 days' annual leave including bank holidays
• Free parking & EV charging
• On-site gym & wellbeing facilities and discounts on hair & beauty treatments
• NUS & Blue Light Card discounts

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

Location: Home based with travel to RHS Garden Wisley at least once every two weeks.

Salary: £38,000 p.a.  pro rata £22,800.

Hours: Part time (Job Share) 3 days/22.5 hours per week  

Contract: Permanent

Closing date for applications:   Monday 19th January 2026  5pm

Are you passionate about the power of plants to transform lives and communities? Do you bring deep horticultural expertise and a commitment to sustainable practices? Are you a clear and confident communicator? If so, we’d love to hear from you. The RHS is on a mission to champion, support and connect the UK’s vibrant community gardening movement. We’re seeking a Senior Community Horticulture Specialist to help drive meaningful change through gardening.

You’ll be part of a passionate, forward-thinking team dedicated to making horticulture accessible, inclusive and transformative. If you believe in the social value of gardening and want to help communities thrive, this is your opportunity to make a real difference. This exciting role sits within the National Community Programmes Team in the RHS-wide Learning and Public Engagement division, which is driving a step change in how we engage audiences, inform policy and deliver learning and skills to gardeners across the UK.

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

As Senior Community Horticulture Specialist you will be responsible for:

· Providing expert guidance and practical advice to community gardeners across the UK

· Sharing cutting-edge research and innovation from the RHS to inspire and inform local projects

· Collaborating on training initiatives that build skills, confidence and long-term capacity within communities

· Supporting efforts to repurpose plants and gardens from RHS shows, ensuring they have lasting impact in local spaces.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

Community & Events Fundraiser

Location: Central Lancashire (Chorley, moving to Leyland), with hybrid and flexible working.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Salary: £29,000 starting salary, negotiable for candidates who can demonstrate exceptional skills and experience.
Application deadline: 10am, 26 January 2026.
Interview date: 5 February 2026.

Make a Difference in Lancashire

Lancashire Mind is an award-winning, independent mental health charity supporting over 10,000 people each year. Our vision is a Lancashire where everyone achieves the best mental health and wellbeing possible. We’re real, bold, caring, open, and grounded in lived experience, working to challenge stigma and support our diverse communities.

About the Role

As our Community & Events Fundraiser, you’ll:

• Plan and deliver a calendar of fundraising events, including Club Feelgood, Solstice Walk, Lancashire Three Peaks, and Mental Elf.
• Support and inspire individuals and groups to fundraise for Lancashire Mind.
• Build strong relationships with supporters, volunteers, and partners.
• Develop new fundraising opportunities and help grow our supporter base.
• Work closely with the fundraising and marketing teams to promote events and thank supporters.
• Enjoy a varied role with a mix of office, home, and community-based work across Lancashire.

What We Offer

• 25 days annual leave plus bank holidays and extra days at Christmas (pro rata for part-time).
• Flexible and hybrid working, with equipment provided.
• Workplace wellbeing scheme, annual wellbeing half-day, and Employee Assistance Programme.
• Pension scheme with matched contributions up to 6%.
• Learning and development opportunities.
• Supportive, inclusive, and friendly team environment.

Who We’re Looking For

We want someone who:

• Is passionate about improving mental health and wellbeing.
• Has experience in fundraising, events, or transferable skills.
• Enjoys building relationships and working with diverse communities.
• Is organised, creative, and a great communicator.
• Shares our commitment to equity, diversity, and inclusion.

Lancashire Mind is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure Lancashire becomes a place of greater equity and inclusion. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire, and particularly those communities we know face mental health inequalities. We particularly encourage applications from those communities and from anyone with experience of living with a mental health condition. 

Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this role is subject to an enhanced Disclosure and Barring Service (DBS) check so all applicants must be willing to undergo the check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work in the UK. 

For more information about this role, please download the attached recruitment pack

Senior Data & Insights Officer​ 

Salary £33,000 - £35,865 - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future, with regular attendance to the office at least 2 days a week (one of which is to be Thursday) at one of our locations in north London:

· Pears Building, Pond Street, London, NW3 2PP

· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The senior data & insights officer will report to the database manager.

Excellent use of and understanding of our data is crucial to the success of our fundraising activity. This role will support all elements of direct marketing and campaign work for the fundraising team. Using Raiser’s Edge (RE7/RENXT), the post holder will lead on complex data selections for integrated, multi-channel supporter communications, and present meaningful data analysis of fundraising activity. In addition, this role will make a significant contribution to the smooth running of our data processing, database operations, ensuring high quality data through accurate imports and data cleaning.

The team

Our dynamic fundraising department is preparing for an ambitious multimillion-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

• Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database team and supporter care sit within Public Fundraising, with their work underpinning and supporting the entire department.

• Our Philanthropy and Campaigns team builds relationships with individual philanthropists, trusts, foundations, and corporate organisations which give, or have the potential to give, £10,000 to the charity each year. They lead major appeal activity for the charity, currently focused on our exciting cancer campaign, which is due to launch in late 2026.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 23 January 2026, 12 noon.

Interview date: Wednesday Thursday 5 February 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

•  You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

You will aim to support service users in the following areas: improve their health and wellbeing, improve their quality of life, connecting with the community, have appropriate goals, and control in their life choices and achieve economic well-being. ​

​You will ensure all support plans focus on areas where support is needed and promote positive risk taking. Service users will be offered a range of activities and opportunities to engage in voluntary and paid work. Each service user will have a move-on plan which is reviewed every 6 months with the resettlement team.​

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will have experience of supporting people with ill mental health with a strong understanding of recovery approaches and experience recording accurate and financial and critical information

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Role

This is a fantastic opportunity to join a busy and vibrant brand and communications team to help drive impactful communications with members that demonstrate the value of Law Society membership. It's an exciting time to join the team as we look to deliver the organisation's new corporate strategy. This role will play an important part in achieving our mission of enhanced member experience and value.

You will work with colleagues across the organisation including marketing, member engagement and corporate communications to ensure a consistent, audience-centred approach to communications with members across all channels from social media and email to events.

What we're looking for

• Experience of creating impactful communications across a range of channels, including web, email, and social media.
• Evidence of planning and managing effective communications campaigns, including tracking and reporting successful outcomes.
• Strong planning, analytical and organisational skills, including the ability to multi-task and manage competing priorities.
• Good interpersonal skills, with the ability to quickly form positive relationships with colleagues at all levels.

You will be a self-motivated communications professional with a creative approach to delivering effective communications campaigns. You will have a good understanding of communications best practice, including the latest trends in digital and print communications, and accessibility standards.

You will be able to translate complex information into engaging communications to members and demonstrate strong attention to detail and proof-reading skills.

You will be confident in working with colleagues at all levels of an organisation and take a collaborative approach to your work.

What's in it for you

Domestic Abuse Caseworker

We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based at the office in Portsmouth with regular travel required throughout the region.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Position: 6515 Caseworker - Domestic Abuse

Location: Hampshire (with regular travel required throughout the region)

Hours: Full time 37.5 hours per week. Monday to Friday shifts between 9am-7pm (usually 2 x late shifts per week) & 1 in 4 Saturdays 8am-4pm with a day off in lieu.

Contract: Permanent

Salary: £26,830.20 per annum

Closing Date: 04/02/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining the services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
• Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
• Identify barriers to accessing services and work with partners to provide ongoing support.
• Keep accurate and confidential case records on a bespoke case management system.
• Make calls to offer support to victims of domestic abuse, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
• Liaise and actively engage with other local providers to share information on the VS service offer.
• Work as part of a team with staff and the volunteer team to provide a seamless service to clients.

About You

You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting.  Experience in managing a caseload and of completing risk and needs assessments would be beneficial. 

You will need:

• Strong written and verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational and time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team and independently
• To develop and maintain partnerships with internal and external organisations.
• The ability to maintain professional boundaries and confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.  If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Benefits

The competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Title: Junior Technical Analyst

Reporting To: Head of IT and Data Security 

Location: Hybrid, working from home and our office based in West London

Salary: £35,000 per annum (pro rata for part time)

Hours of Work:
Full or Part time (Full time is 40 hours per week, inclusive of a daily 1 hour paid lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 14th January 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Purpose

Operate a diverse range of technical and security systems, whilst bridging the gap and interacting directly with business teams. This is a great opportunity to begin a career in security and training will be provided on the job.

Key Responsibilities

Operating, building and configuring our systems

• To build, deploy activities and customise SaaS products
• To work on multiple products or technologies to deliver a unified service
• To manage technical processes and liaise with IT Operations Team
• To be hands-on in building and systems configuration and customisation
• To influence decisions in design and continuous improvement
• To be a safe pair of hands, working independently and reporting progress or issues at regular intervals

Supporting our Information Security Management System and Compliance 

• To manage security processes
• To work on security audits and coordinate the response to findings
• To produce KPIs and documentation
• To participate in security and data protection working groups

Aligning with business requirements an customer needs

• To be aware of stakeholders and touch points in other teams
• To work with other teams to progress their technical and security responsibilities
• To work closely with the Technical Lead, Security Lead and IT Operations
• To sit on cross department operations meetings and represent the team
• To translate business requirements or feedback into options for improving our services or delivering a better user experience or bringing proposals back to the Technology Team.
• To experience working with technical and non-technical stakeholders
• To experience sizing and prioritising work 
• Works in accordance with security and compliance requirements
• To integrate with the wider IT & Security and IT Operations teams, and perform duties outside core responsibilities to support them as required.

Person Specification

Essential

• Strong analytical and problem solving skills
• Excellent communication skills, both verbal and in writing
• Ability to prioritise tasks and work independently
• Working knowledge of IT best practices
• We are looking for someone with experience in, or knowledge of, one or more of the points on the list below. If you do not meet all points, we would still encourage you to apply:
• Maintaining and supporting a cloud environment (we use AWS)
• Experience of supporting business-critical IT infrastructure
• Support and management of devices and device management solutions
• Security best practices (e.g. CE+)
• Identify and access management (e.g. Google SSO)
• System administration of business SaaS platforms, e.g. Salesforce, Atlassian, Google Workspace
• Coding in a commercial environment, or demonstrable personal coding projects

Desirable

• University degree or equivalent experience
• Exposure to ITIL
• Knowledge of ISO 27001 and CyberEssentials+
• Knowledge of Data Protection Act 2018/UK GDPR

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.

They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.

The role will require shift work, including evenings and weekends

Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

• To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
• Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
• Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
• Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
• Conduct regular reviews of support plans and risk assessments as required.
• Take a pro-active approach in multi-disciplinary support required for residents.
• Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
• Ensure a high standard of customer service is upheld
• To attend team meetings and take part in service policy and planning.
• To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
• To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
• To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
• To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
• To actively collect follow up information with regards to the outcome of reconnections and report
• To deal with the immediate support needs of the residents as appropriate.
• To assess resident safety and develop risk management strategies with the resident and other involved services.
• To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
• To keep accurate records and statistics on referrals, service outputs and outcomes etc.
• To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
• To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
• To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
• To build and maintain good working relationships with colleagues.
• Ensure that all duties and services provided are in accordance with policies and procedures.
• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

About you

Experience

• A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
• Experience of working with clients in a trauma-informed way with proven effectiveness
• Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
• Demonstrate excellent customer service skills.
• Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
• Knowledge of Psychologically Informed Environments (PIE).
• Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
• Successful track record of work with colleagues in order to achieve common goals
• Working across agencies and / or partnership arrangements
• Awareness of issues facing single people that experience homelessness or rough sleeping.

Skills & knowledge

• IT skills and particularly Microsoft Office packages
• Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
• Excellent time management and administrative skills
• Sound knowledge in identifying and dealing with substance misuse issues
• Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
• Understanding of health and safety in a supported housing setting

Abilities

• Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
• Ability to motivate those with support needs to engage with meaningful activities
• Evidence of effective de-escalation techniques.
• Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
• Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
• Ability to work co-operatively to achieve goals
• Ability to set up and work according to schedules

Personal qualities

• Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
• Ability to act on own initiative and effectively under own direction, as well as productively within a team
• Strong sense of responsibility and accountability
• Awareness of own training and support needs

Desirable Criteria

• Experience of using In-Form as a case management system.
• Qualifications relevant to supporting vulnerable adults
• Full current driving license
• Successful track record in developing services in response to changing needs and demands

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.