Triage support volunteer volunteer volunteer roles
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Delivery Volunteer
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
· Make a difference - you will volunteer directly with victims and/or alongside staff.
· Gain skills and experience - you will receive training on how to provide practical and emotional support.
· Join our community - you will be part of a large community of over 1,500 volunteers and staff.
· Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in Staffordshire
As a Volunteer in Staffordshire your role will include:
· Making a real impact by helping people affected by crime feel safer, supported, and empowered.
· Building valuable skills and confidence through specialist training in safeguarding, risk assessment, and supporting victims of crime.
· Representing Victim Support at local events and community activities, raising awareness and connecting with people who need help.
· Networking with local organisations and community partners, gaining insight into multi-agency working and referral pathways.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
· Be 18 years of age or over.
· Be able to volunteer for at least 3 hours per week, for at least 12 months.
· Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
· Undertake an enhanced DBS check & be part of the DBS update service.
· Be able to provide two satisfactory references.
· Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
· All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
· VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
· VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
· We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are an essential part of our team, making sure that clients are able to access the right service. Our Reception Volunteer will welcome clients and visitors at our office in Deptford. You will also deal with basic enquiries (in person, over the phone or by email), assess what support clients need and help them access the right service.
Our Volunteer team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services.
Our Volunteer Receptionist will be the first person that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that.
What activities will you be involved in?
As part of our volunteer team, you will work with staff and fellow volunteers to:
-
Welcome clients to our office and Advocacy Drop-In Service, speaking with them to understand their needs in a professional and compassionate manner
-
Respond to queries from clients and members of the public via phone and email
-
Support clients to complete our online referral form
-
Help clients and referrers understand the services we offer and how to access them
-
Respond to new referrals and upload them onto our case management system
-
Contact clients to book appointments and follow up on referrals
-
Take messages for staff and volunteers and ensure they are passed on promptly
-
Log incoming mail and post outgoing mail for staff and volunteers
-
Help gather feedback from clients to support service improvement
-
Undertake other administrative tasks as required
As you become more experienced, you may be involved in giving basic advice, providing support letters and other duties.
What can you gain from this opportunity?
By volunteering with LRMN, you will:
• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London
• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years
• Gain experience of admin work in an office environment
• Gain an understanding of the issues affecting refugees, asylum seekers and migrants
• Have regular support and supervision from the Business and Operations Officer
• Be provided out of pocket expenses to the value of £6 for lunch per day (if volunteering 4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)
Is there induction and training?
Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).
You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.
Who are LRMN looking for?
We’re looking for someone who is:
• Passionate about supporting migrants, refugees and asylum seekers
• Friendly and approachable and can manage professional boundaries
• Excellent at communicating
• Proactive and able to use own initiative
• Organised and methodical in their work
• Respectful of client confidentiality
• Experienced in working with multicultural communities
• Able to use their digital skills to make referrals and manage online systems
LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support or adjustments to apply or volunteer, please contact us.
What commitment do you need to make?
We ask volunteers to commit to volunteering at least 4 hours (9.30am -1.30pm) for at least six months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact: Be the first point of contact for women in need and the catalyst for doubling our service capacity.
What will you be doing?
Founded in 2013, Release Therapy for Women has supported the mental health of thousands of women. We are looking for a skilled Volunteer Counselling Assessor.
As an Assessor, you are the gateway to our service. You won’t hold a long-term caseload; instead, you will conduct 30-minute initial consultations to help women feel heard, assess their clinical needs, and match them with the most suitable counsellor.
Key Responsibilities:
Deliver 5 initial assessment sessions per week via our online system, Cliniko.
Conduct clinical risk assessments (safeguarding, suicide, self-harm) to ensure the service is a safe fit for the client.
Identify the client's ability to contribute to our sliding scale (£25/£40/£60) to help sustain the charity.
Provide brief, clear hand-over notes to the assigned counsellor to ensure a seamless start to therapy.
What are we looking for?
We are looking for a qualified therapist who enjoys the "first contact" phase of therapy and has a keen eye for clinical matching.
Qualifications: Qualified counsellor/CBT therapist (Minimum Level 4) and registered with BACP, UKCP, BABCP, BPS, or HCPC.
Clinical Skills: Strong experience in risk assessment and triaging complex presentations.
Gender Requirement: This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Tech Savvy: Comfortable using Cliniko or similar practice management software for remote working.
Values: A commitment to empowering women and reducing isolation through ethical, accessible therapy.
What difference will you make?
By taking on this role, you solve our biggest bottleneck. Your 3–4 hours a week will allow us to move 20 women a month off our waiting list and into active therapy. You aren't just assessing; you are the bridge that connects a woman in crisis to the long-term support she needs.
What’s in it for you?
Specialist Experience: Develop your skills in clinical assessment and triage.
Flexibility: A small, consistent time commitment that fits around your private practice or other work.
Support: Access to our optional peer supervision group and quarterly team catch-ups.


