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Closing in 7 days
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment
Posted 2 days ago
The Association for Laboratory Medicine, London (On-site)
£40,000 per year
Digital Content Manager
Posted 2 days ago Apply Now
Closing in 6 days
Cats Protection, Chelwood Gate (Hybrid)
Up to £27,466.16 per annum plus excellent benefits
Supporter Care Advisor
Posted 2 days ago
Bank Workers Charity, London (Hybrid)
£35,790
Are you empathic and able to work calmly under pressure, with experience of supporting people who are vulnerable? Join our supportive team!
Posted 2 days ago
Closing in 6 days
Single Homeless Project, Westminster (On-site)
Starting at £39,328.93 and rising incrementally to £42,567.02 per annum
Step into a role where your leadership can spark real change for individuals facing multiple disadvantage and your own professional journey
Posted 2 days ago
Social Interest Group, N1, London (On-site)
£30,600 per year
We're looking for an Executive Administrator to join our central office team, reporting to the Director of Finance and Resource.
Posted 2 days ago
Making The Leap, London (Hybrid)
£55,000 per year
MTL are seeking an ambitious senior marketing/communications professional to lead our external affairs function.
Posted 2 days ago Apply Now
Closing in 6 days
Back Up, Wandsworth (Hybrid)
£25,500 - £26,750 per year (Pro-rata)
Seeking an HR Assistant to support all areas of HR, People, and Culture.
Posted 2 days ago
Closing in 7 days
Homeless Link, City of London (Hybrid)
Full time hours £56,000 or £60,000 per year depending on location, part time applications will be considered.
Play a crucial role helping us to achieve our mission, by ensuring we have the resources to make the biggest impact on behalf of our members
Posted 2 days ago
Closing in 6 days
Childhood First, Greater London (Hybrid)
£40,000 per year
Seeking a proactive project manager with IT change & property move experience, a systemic approach, and strong people skills.
Posted 2 days ago Apply Now
Closing in 3 days
Girls Not Brides: The Global Partnership to End Child Marriage, London (Hybrid)
£34,230 per year
Join Girls Not Brides as a Communications Officer and help tell powerful stories and shape conversations to end child marriage.
Posted 2 days ago
Coventry Diocese, Coventry (Hybrid)
£15,256.4 per year
Giving is integral to every church. Whether this is time, money, spiritual gifts, practical skills or other resources.
Posted 2 days ago
Closing in 6 days
The Royal College of Radiologists, Multiple Locations (Hybrid)
£70,880 - £78,340 per year dependent on experience, plus excellent benefits
Posted 2 days ago
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The Poppy Factory, Multiple Locations (On-site)
£43,260 per year
Posted 2 days ago
Page 14 of 113
Southwark, Greater London (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance.

You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 16 June 2025

Interviews: Friday 20 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Refreshed on: 07 June 2025
Closing date: 16 June 2025 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work