Jobs
We are looking to recruit a Visitor Experience Assistant to join our team based at our Midlands site. You will join us on a part-time, permanent basis, working 1000 hours per year (annualised contract) and in return, you will receive a salary of £11,807.78 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Visitor Experience Assistant role:
The Visitor Experience Assistant will deliver a range of visitor experiences, providing consistently high standards of customer care and actively support strategic priorities of the museum especially in relation to interpreting the story of the RAF and increasing commercial income.
The role is an essential element to maintain visitor and site safety and security, ensuring safety checks and monitoring are completed and reported to the Duty Manager.
This position is permanent, working 1000 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 10 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.
Key responsibilities of our Visitor Experience Supervisor include:
- Providing high standards of pro-active and re-active customer care, providing a warm welcome to all our visitors
- Enriching the visitor experience by pro-actively sharing your knowledge of the Museum and its collection and stories, with our visitors
- Regularly monitoring the condition and cleanliness of front of house facilities, taking corrective action and/or reporting issues, as appropriate
- Supporting in the management of volunteers working on front of house activities. • Support commercial and fundraising activities, including undertaking collections
- Understanding the Museum’s commercial activities, products and offers, and promote these to our visitors
- Discretely and sensitively safeguarding the security of visitors, colleagues and Museum assets, responding to heightened incident measures as appropriate, in line with Museum policy and procedures
- Monitoring and reporting defects associated with the Museum’s facilities, exhibits and/or interpretation
- Monitoring the safety of the Museum and visitors and comply with the Museum’s incident and accident reporting procedures
- Assisting with the effective evacuation of the Museum in the event of an emergency, in accordance with procedures
What we are looking for in our Visitor Experience Supervisor:
- Demonstrable experience in customer-focused environment
- A good level of general education
- Good level of computer literacy and IT skills including Microsoft Office software
- Up to date First Aid qualification.
Closing date for applications: 19 May 2024
Interviews will take place on: 6 June 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Visitor Experience Supervisor role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Are you a creative communicator with a flair for social media and content creation and a commitment to gender equality?
If so, this could be the role for you.
The Women’s Budget Group (WBG) is the UK’s leading feminist economics think tank, providing evidence on women’s economic position and proposing policy alternatives for a gender-equal economy.
Having been through a period of growth, our small team is expanding! You will lead on content for our website, newsletter and social media channels, helping us to reach new audiences and translate complex ideas into accessible and engaging short videos, infographics and other images.
WBG is committed to diversity and inclusion. We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
Hours: Currently 30 hours per week for full pay during a pilot of working a shorter week ending July 2024. (In some organisations this is the 4 day week but at WBG, 30 hours can be worked over 4 or 5 days per week with flexibility). In the event that the shorter working week does not become permanent, hours will be negotiable between 30 hours and 37.5 hours per week. We are happy to consider flexible working arrangements and invite job share applications. Some out of hours working will be required for which TOIL will be given.
Location: Hybrid London / remote. The postholder must be resident in the UK with the right to work in the UK. Office is in Vauxhall, London. Post can be worked as office based or a mixture of office/remote working with at least two days per week in the office.
Duration: 18 month contract with potential to extend subject to funding.
Salary: £36,288 pro-rata (£29,030 for 30 hours) plus 5% pension contributions.
Line management: Reports to the Head of Communications and Public Affairs
The client requests no contact from agencies or media sales.
Your new company
A prestigious London Local Authority with a large regional jurisdiction over both the City of London and the county of Greater London is looking for a number of 12-month front of house and administrative staff to join a busy and expanding team based in Stanford-Le-Hope/Tilbury/Corringham area.
Your new role
To provide clerical and administrative support to the staff in a busy and expanding office. To work as one of the team of Support Assistants within the Service, in the provision of an effective, efficient and responsive service.Hours: 37 hours per week within the hours of 6am - 10pm on a shift basis
Main Duties & Responsibilities
- Carry out reception duties and act as 'first point of contact' for visitors to the office.
- Sorting, date stamping, scanning all documents received and distributing post and documents received into the office and verifying delivery of documents, parcels and other goods in accordance with office procedures.
- Provide clerical and administrative support to the field staff, as required.
- Arrange the collection of all samples on a daily basis that need to go to the labs, preparing for collection and liaising with the couriers.
- Use office equipment, including the postage franking machine, facsimile machine, scanner, photocopier and computer system to carry out the duties of the post.
- Answer all incoming calls and respond to telephone queries from a wide range of sources regarding the current status of imported food cargo and charging procedures, including passing calls on to the relevant staff.
- Under the direction of the Officers, or Technical Officers, carry out documentary checking with regard to consignments of imported food (not of animal origin), and maintain all necessary electronic and paper-based records.
- Input data into internal and external database systems and carry out general internal database maintenance, e.g. modifying tables, queries and reports.
- Maintain and update electronic and paper-based filing and record systems, including the equipment inventory. Assist with the archiving of items, and deal with confidential documents appropriately.
- Under the direction of Official Veterinarians or Officers, record Products of Animal Origin and other imported food consignments on the computerised cargo handling system and port manifesting systems.
- Under the direction of Official Veterinarians or Officers, they undertake the initial documentary check for third country consignments of products of animal origin in accordance with ISO procedures and ensure that documents for charging purposes are sent to the Finance Section on a daily basis.
What you'll need to succeed
- Live in the Corringham/Tilbury/Stanford-Le-Hope area
- Have your own transportation and driving licence
- Be proficient with MS Office, and
- Immediately available to work in May 2024
- Experience and Interviews on the 9th of May
What you'll get in return
A great opportunity to work in a busy office role. We are looking for a diverse range of experiences.
Perhaps you are looking to get back into work after some time out? Maybe you are looking to move out of retail into an office-based role?
Either way, please get in touch if you can drive and have your own transportation. *You cannot access this workplace via Public Transport.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
This role is to start asap. Experience and Interview day will be on Thursday the 9th of May 2024.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Roald Dahl's Marvellous Children's Charity provide specialist nurses and support to children living with complex, lifelong conditions.
The purpose of the role is to work within the programmes team with specific responsibility for establishing, engaging with, and supporting our Roald Dahl Nurses.
We are looking for someone who shares our core values of being child focused, compassionate, resourceful, and sparky; someone who is passionate about supporting children, young people and their families by working closely with their marvellous Roald Dahl Nurses.
Applicants should have experience of partnership working and building effective relationships with professionals and families to achieve best outcomes for children and young people.
A degree in Health /Youth Work/ Social Work/Community or Education is essential while experience of working within the NHS is advantageous.
Are you looking for a new role to combine your skills in Trust Fundraising and Major Gifts? Do you want to work for the world's oldest human rights organization? Charity People are delighted to be partnering with Anti-Slavery International to find their new Philanthropy Manager - Major Gifts and Foundations. This is an exciting opportunity to join a growing charity.
Philanthropy Manager - Major Gifts and Foundations
Full-time (35 hours) or 4 days a week
London - Vauxhall/Oval with hybrid-working arrangements.
£40,777-£44,011
About the charity
Anti-Slavery International's vision is to realise freedom from slavery for everyone, everywhere, always. They aim to do this by making ending slavery everyone's concern; Acting as an ally to survivors and people at risk of slavery, elevating their voice and experience to create radical change; and With others, challenging and changing law, policy and practice so everyone, everywhere can be free from slavery.
About the Role
Following a period of exponential growth in foundations and major gifts of over five-fold in five years, we're seeking an ambitious and dynamic Philanthropy Manager - Major Gifts and Foundations to take the c£1.5m programme to twice this value in the next three years. You'll be responsible for the success of the overall major gifts and foundations strategy to engage, retain and inspire loyal supporters and partners in addition to attracting new, long-term, multi-year funders.
You will work across the organisation, including with trustees, to develop relationships and funding applications to foundations. You will build lasting relationships with high-net-worth individuals and families, and help foster a culture of philanthropy and partnerships across the organization, with the sponsorship of the Senior Management Team.
About you
Your main tasks will include growing sustainable income from grant-making trusts and major donors donating to Anti-Slavery International's work in the UK and internationally, designing and implementing robust prospect research, and managing a small personal portfolio of donors and prospects.
To be successful in this role, you will have a track record of success in six-figure+ multi-year restricted and unrestricted funding from high-net-worth individuals, trusts, and foundations. You will have a proven ability to develop, manage, and deliver against accurate budgets and forecasts, and excellent bid-writing skills that have generated considerable income from trusts and foundations and high net-worth individuals, ideally in an international organization.
You will have a positive attitude, resilience, and self-motivation driven by a passion for the cause. You will be able to think strategically, identify opportunities, make decisions and prioritise effectively and, as a manager within Anti-Slavery International, demonstrate leadership, initiative, and a strong desire to achieve agreed objectives.
If you are looking for an exciting opportunity to make a difference and be a part of a global movement to end modern slavery then do get in touch with to find out more about how to apply. We are reviewing CV for this on a rolling basis so please get in touch as soon as you can- even if you don't have a polished CV.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
HALO has been working in Angola since 1994, and now employs over 1,400 staff (47% women) working in demining, explosive ordnance risk education, and conservation. There are over 70 different types of landmines in Angola from an estimated 41 years of minelaying during the war for independence and civil war which persisted from 1961 to 2002. The programme currently has twenty ongoing contracts from a diverse set of institutional, private, and corporate donors. As a signatory of the Ottawa Treaty, HALO supports the Government of Angola in reaching its treaty obligations. To date, HALO has cleared over 100,000 mines and made over 25km2 of land safe for use across the country.
This is a great opportunity to lead a dynamic and expanding team to deliver impactful projects. The Country Head will lead the strategy of the programme and have the autonomy to progress the programme through internal change and thematic expansion.
Job title: Country Head - Angola
Location: Luanda, Angola (regular travel required)
Salary: Competitive, dependent on experience
Contract: Full-time, Permanent
Reports to: Regional Director Africa
About the role:
HALO is seeking a dynamic and solution-oriented Country Head to lead the strategic direction of the programme in accordance with HALO’s organisational mission and goals. The Country Head will lead a senior leadership team of six mid-level managers who work across mine action operational delivery, environmental project delivery, human resources, finance, strategy, support services and a Chief of Staff. They will work in partnership with the Regional Director, Deputy Regional Director, and other HQ functional leads. The Country Head will serve as the legal and primary HALO representative in Angola and be accountable for the programme’s staff and assets, the execution of donor projects and relations with local authorities and partners.
The Country Director is responsible for leading the strategic direction of the programme, including the design, review, and implementation of the programme’s strategy in accordance with HALO’s organisational objectives and charitable purpose. This includes establishing long-term strategic goals for the programme and developing the capacity and strength of the existing team. The Angola programme has projects spanning across two of HALO’s three strategic goals and is especially focused on the expansion of activities surrounding women’s empowerment and inclusivity, and the linkages between conflict, conservation and mine action. The successful candidate to this role will be a strategic thinker, who can demonstrate previous experience successfully building capacity to achieve strategic objectives.
The Angola programme currently has twenty ongoing contracts from a variety of governmental, private, and commercial donors with an annual turnover of circa $16 million. The Country Head will oversee and lead the two programmatic Heads responsible for execution and delivery donor projects: Head of Mine Action, and Head of Environment. The Country Head will ensure that the other senior managers provide the necessary support to the programmatic Heads to ensure they have the resources, capacity and support required to operate in an effective and compliant manner. The successful candidate will need to have exceptional liaison skills as they work closely with the Head of Strategy to maintain and foster critical stakeholder relationships in Angola, specifically with the Government of Angola as the programmes’ largest donor. The Country Head will also need exceptional organisational and financial acumen as they are accountable for the programme’s financial and legal compliance with internal and national policies and legislation.
The successful candidate will need to be an inspiring leader, capable of managing the large and diverse workforce with a focus on empowerment, communication, and professional development. The Country Director will be needed to work on improving processes and procedures with a desire to lead on implementing impactful systematic change. This role requires a candidate with strong coordination capabilities, and a commitment to lead by example to maintain high professional standards.
Key Responsibilities:
- Lead the programme and foster a positive culture aligned with HALO’s values and standards, protecting, and enhancing the welfare of HALO’s staff and beneficiaries.
- Provide strategic input and support regarding the development of emerging programme opportunities and thematic growth inline with the programme and organisational strategies.
- Design and implement the programme’s long-term strategy and annual strategic goals.
- Develop the capacity and strength of the existing team, ensuring the correct staffing structure, capacity and skills are in place to achieve the programme’s strategic objectives and contractual commitments.
- Manage the senior leadership team to ensure compliance across all departments in the programme in accordance with HALO policies and procedures, national regulations and legislation, donor contracts and regulations.
- Ensure robust systems and reporting across the programme to enforce compliance through a thorough system of checks, monitoring, and accountability.
- Oversee and coordinate the senior leadership team to ensure budgetary and project contractual compliance.
- Manage the Head of Finance and regulate financial reporting to enforce monthly, annual and project cycle deadlines and internal and external regulatory requirements are met.
- Lead the in-country team, building morale, and providing empowerment, clear communication, and professional development.
- Provide leadership and line management to direct reports, including ensuring the setting of clear objectives, regular feedback, and development opportunities, and completing annual performance appraisals.
- Ensure the programme operates in accordance with national labour law and HALO’s HR regulations including safeguarding, health and safety, and security. Ensure total adoption and integration HR policies and systems, and lead on implementing impactful and responsive systematic change.
- Inspire, mentor, and manage across direct reports and the wider team, providing support to performance improvement or disciplinary processes for staff as required.
- Maintain a detailed understanding of the political, military, economic and security situation in the country to understand and evaluate risks as well as needs and opportunities.
- Review and assess existing and emerging risks in the country and provide or recommend appropriate mitigation measures (to include the Foreign Terrorist Organisation threat and sanctions).
- Ensure operational safety, emergency response and crisis management response and preparedness in coordination with the senior leadership team.
- Represent HALO with key stakeholders to maintain relationships with partners and donor representatives in country and raise HALO’s profile by building complementary partnerships and securing new funding opportunities.
- Review operational, financial, safeguarding, or other major incident investigation reports as required, ensuring timely and sufficient corrective actions are taken.
- Implement programme communications strategy and raise HALO’s profile through engagement with the media and with potential private donors and supporters.
- Report regularly and as required to HALO HQ and the Regional Director.
- Where appropriate, act as representative for the Regional Director / Deputy Regional Director.
- Carry out any other duties as required or directed in support of HALO’s mission.
Essential Requirements:
- Significant senior leadership experience within the INGO/ Humanitarian sector.
- Significant senior leadership experience of full cycle project management including design, implementation, evaluation, and accountability with a track record of achieving results.
- Experience in managing compliance across project management, financial, labour law and other departmental functions.
- Experience in strategy building and implementation.
- Proven experience establishing and maintaining new stakeholder relationships.
- Financial management and compliance.
- Proven experience leading and managing teams, building capacity and creating an inclusive workplace.
- Experience assessing and managing risk as well as managing incidents and crises.
- Excellent interpersonal and communication skills, and an ability to foster a cooperative work environment.
- Clear written and verbal communication, including public speaking as an organisation’s representative.
- Advanced Microsoft Office skills and fluency in English.
Desirable:
- Portuguese language skills or a strong willingness to learn.
- Experience of working overseas in low-resource settings and within complex political environments.
- Experience working with a variety of donor types, such as government, private, corporate and foundations.
- Experience in safeguarding management.
- Experience implementing professional development strategies for staff.
- Experience in mine action, weapons and ammunition management, and other related aid & development activity.
- Experience working on projects relating to gender and women’s empowerment.
Benefits:
- Annual Leave: 49 days rising to 56 after two years in HALO.
- $350 per month Local Overseas Allowance
- Non-contributory life assurance.
- Private medical health cover.
- Pension contributions matched by HALO up to 5%.
- Emergency medical insurance when travelling overseas.
How to Apply
Please submit a CV (no more than 2 pages) and a cover letter (no more than 1 page) in English outlining how your experience matches the key skills and competencies required by midnight 17th May 2024 (UK time). We reserve the right to amend the closing date depending on the number of applications received.
In addition to confirming that you can meet the essential skills, competencies and HALO’s values, job offers are subject to two satisfactory references, a pre-employment medical and a criminal record check.
The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and wellbeing of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.
The client requests no contact from agencies or media sales.
UCB is looking to appoint a Telephone Support Officer to work as part of our well established and professional Supporter Care Team. This is on a fixed term for 12 months, with the possibility of extending.
If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.
The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external. The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administrations skills, together with a positive can do attitude and the ability to prioritise a diverse and demanding but enjoyable role.
This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF
Closing date for applications: - Friday 31st May 2024 - noon
On-site Interviews: Friday 7th June 2024
Salary: £22,950 p.a. plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
The client requests no contact from agencies or media sales.
Salary: DP4 pay scale £24,700 - £26,870
Hours: 21 Hours - 35 hours per week for various posts.
Contract: Start date is June 1st 2024, and end date is May 31st 2027 with potential for an additional two year extension.
We are looking to recruit a self-motivated, enthusiastic, hard-working team to join our exciting new service that will support people living with Dementia (PLWD) and their carers. The service aims to provide a full wrap-around support that will assist the PLWD in navigating their individual journey and increase their overall wellbeing as much as possible.
Our organisational benefits include:
- Smart Health Benefit, including probate advice, bereavement counselling and confidential access to a 24 hour GP
- Employee Assistive Programme offering financial, legal and wellbeing advice 24/7
- Death in service benefit
- Free eyecare vouchers
- NEST pension Our annual leave entitlement is 31 days inclusive of bank holidays (pro rata)
Please note, we are actively processing applications which will result in the position being filled as soon as possible. The advert will be withdrawn as soon as suitable candidates are appointed. We therefore encourage applications to be completed at your earliest convenience.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Youth Mental Health Worker
Post no: 592
Working base: Milton Keynes
Hours: 2, 3 or 5 evenings per week (12.25hrs, 18.25hrs or 30.25hrs) (Flexible 16:00 – 22:00 across Mon – Sun)
Contract: Permanent
Salary: £24,088 per annum FTE – (£7,775.08, £11,881.24 or £19,693.57 per annum actual)
About the Youth Crisis Service
Our Young Person’s Crisis Service offers a safe, welcoming, and non-judgmental environment outside of normal school hours for those aged 14 – 17 who feel in mental distress or crisis.
About the Role
The Youth Mental Health Worker will support young people aged 14-18 to deescalate crisis and improve their mental health and wellbeing, through focussed 1:1s and structured crisis interventions. The role will involve assessing needs and offering one-to-one support to service users to enable them to begin the process of improving their mental health and well-being and to provide clarity on services and pathways available in the area. The role will be part of a larger Young Person's Crisis team made up of Youth Mental Health Workers, Managers and volunteers.
The successful candidate will have experience of working with young people (under 18) with mental health issues, experience of assessing level of need and experience working in a team or small service.
Service Delivery
- Deliver crisis focussed 1:1s and ensure outcomes which supports young people experiencing a mental health crisis in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
- Assessing need and suitability for the service in line with the access to services process, and undertaking 1:1s.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out health and safety and cash handling in line with Mind BLMK’s policies, procedures and guidance.
- Carry out health and safety responsibilities as directed by the Team Leader in line with Mind BLMK’s H&S policies, procedures and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- Carry out responsibilities as directed by the Team Leader for the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Tuesday 14th May 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Job Purpose:To provide administrative support for the Housing Team and to carry out general administrative tasks. To also be responsible for providing a professional and friendly welcome to all visitors and residents, providing information on services available.
Hours of work:21 hours (7 hours per day over 3 days)
Location : YMCA East Surrey, Hillbrook House, 68 Brighton Road, Redhill, Surrey, RH1 6QT.
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks’ pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Main responsibilities
- Provide a professional friendly welcome to all visitors and residents arriving at Hillbrook House and providing information on services and facilities available
- To deal with telephone enquiries and to put calls through to other staff, to take messages and to retrieve voicemail messages
- Ensure the visitor policy is complied with and the seen sheet is completed and kept up to date
· Collate, input and monitor data via various IT platforms
· Manage incoming client applications via guidance support and various IT platforms
· Complete and the keep the staff rota up-to-date and distribute to staff
· Filing and other administrative work as required
· Updating reception documents and maintaining contact folders
· To offer a helpful and supportive presence to residents and reporting of incidents
· Keeping tally on stock available and first aid items
· Cash transactions over the reception for resident rent and maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling the till at the end of the shift
- Ensure that all keys and equipment issued are signed for and are returned and stored as appropriate
- To provide administrative support for the housing team and to carry out general administrative tasks (using Microsoft Office and other platforms)
- To be responsible for the post at the weekend, ensuring incoming post is dated, and is distributed to appropriate staff and residents and that outgoing post is processed correctly
- Any other duty requested by Housing Management
Closing date & interviews:
Closing Date:Thursday 23rd May 2024 9am
Interviews are scheduled : Thursday 30th May 2024