Programmes Administration Coordinator

Who are we

Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.

The scale of the social and mental health challenges affecting children and families in the UK is greater than ever before and our services for schools, and with families, is an impactful response to unprecedented demand and unmet need for therapeutic support.

Our Purpose

Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.

Vision

Everyone feels supported, equipped and able to achieve their potential.

Mission

Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.

Values

Individual

Everything we do is about the individual and what is right for them – no two children, families or schools are the same.

Innovative

We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.

Collaborative

We choose to work with others to find the best solutions – we are stronger together.

Overview

This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.

This newly created role has been introduced to strengthen our operational foundations as we prepare for the next phase of growth, as we work to expand into 60 new schools over the next five years.

As a highly organised and proactive Programmes Administration Coordinator, you will play a central role in keeping our programmes running seamlessly. Supporting the smooth provision of our services, ensuring they are delivered efficiently, compliantly and to a consistently high standard.

This is a varied and fast-paced role, and you will be confident in multitasking across different workstreams and in taking initiative with the right support. You will be comfortable moving between operational detail and wider oversight, taking ownership of workflows and identifying efficiencies, and maintaining accuracy whilst working to deadlines.

There is real opportunity for you to shape and strengthen this role as the organisation grows. As our services expand, robust systems, clear processes and high-quality coordination will be essential to maintaining excellence across our work.