Senior Family Support Worker

Our Purpose

Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.

Vision

Everyone feels supported, equipped and able to achieve their potential.

Mission

Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.

Values

Individual: Everything we do is about the individual and what is right for them – no two children, families or schools are the same.

Innovative: We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.

Collaborative: We choose to work with others to find the best solutions – we are stronger together.

Overview

We launched our new programme in September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this. This service will offer flexible, relationship-based support to families facing a range of challenges, helping them navigate systems, strengthen protective factors, and improve outcomes for children. Operating across extended hours, the service will be accessible and responsive, with a strong focus on early intervention, collaboration, and building trust with families.

The role

This is a unique opportunity to take on a senior, hands-on role within an innovative early help service working within a small, dynamic team to make a tangible difference to the lives of children and their families. As a Senior Family Support Worker, you will deliver flexible,and therapeutically minded support to families often facing multiple and complex challenges, drawing on your experience to provide guidance and mentorship to less experienced colleagues. You will build trusted relationships through home visits, school meetings, and provide practical support—facilitating parents and carers to feel empowered to strengthen routines, manage behaviour, improve attendance, and access services. Your work will be informed by detailed needs assessments and focused on achieving meaningful outcomes with each family.