Volunteering Management Jobs

We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown. 
 

The ideal candidate will have:

· Experience of working face to face with families

· Good knowledge of safeguarding and child protection procedures

· Experience of recruiting, training and managing volunteers

· Skilled at delivering training

· Excellent interpersonal skills, experienced at working with a wide variety of people

· Good IT skills

· Ability to work on own initiative in a challenging environment

· A relevant qualification
 

Closing Date:  End of October 13th 

Interviews will take place w/c 21st October 2024

Are you passionate about making a difference in the lives of vulnerable people who are overlooked and isolated? Join Myelopathy(dot)org as a Helpline Service Manager and lead the launch of our groundbreaking pilot helpline service!

With initial funding from The National Lottery for one year,you'll play a pivotal role in planning, delivering, and evaluating the charity’s ambitious new pilot helpline service - the first of its kind across the UK.This is a unique opportunity for an ambitious and diligent person  to be at the forefront of a life-changing initiative. Working alongside a dedicated team to drive forward our mission and make a real impact in the Degenerative Cervical Myelopathy (DCM) community, you will be involved with a great charity team in a position where they will be able to help establish a new service that will greatly help many people across England. 

Our mission is to be the catalyst that positively transforms patient outcomes in Degenerative Cervical Myelopathy (DCM) through patient support, patient and professional education, global awareness, and worldwide research. As our Helpline Service Manager, you will lead play a crucial role in leading this mission forward. 

We are looking for a Helpline Service Manager to play a crucial role in managing and overseeing the project plan that will enable us to set up and establish the helpline, and to have the foundations in place to enable the day to day running of this helpline.

What you will do:

1. Manage the planning, delivery, and evaluation of a new pilot helpline in line with strategic and operational objectives.

2. Work to develop and maintain effective working relationships with internal and external stakeholders.

3. Recruit, train, and manage a team of volunteers.

4. Work within a quality assurance framework.

5. Play an active part in taking forward the helpline project strategy, vision, and values                                          What you will bring: 

• Significant experience in leading and developing large-scale, high-quality services, including ideally experience in helpline service management.
• Proven success in coordinating projects, managing every stage from initial development to final evaluation.
• Strong communication skills, both written and verbal, with a talent for engaging and connecting with varied audiences.
• Advanced IT proficiency, particularly with Microsoft Office, combined with excellent organizational, people management, and customer service skills, ensuring effective task prioritization and timely completion.

This is an incredibly exciting time at Myelopathy(dot)org and we would love for you to join us! As a small charity, you will have direct impact in your role, and will seee the life-enabling difference you are making first-hand. You will  work closely in an incredibly supportive work environment and will have flexibility with a remote role. We will work to adapt wherever possible to accomodate the right candidate. 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the job description and person specification. 

Charity Shop Manager

Castleford, West Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Shop Manager you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire. Reporting to the Retail Area Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire. 

Specifically, you will:

· Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.

· Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.

· Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.

· Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.

· Have line manager responsibility for assistant manager, working together to ensure there is management cover and sufficient volunteers to operate all trading hours.

· Ensure accurate accounting and handling of assets (items donated and money received).

· Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.

· Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.

· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.

About You

To be considered for this role, you will need:

· To be ideally educated to A-level or equivalent.

· To have experience of managing people/volunteers including recruitment and development.

· To have previous retail experience in charity sector or commercial sector is desirable.

· To have experience of meeting and exceeding targets within a retail environment.

· To be highly organised with good time management skills.

· To have excellent communication and interpersonal skills.

· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.

· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o A check on your highest educational achievement(s)

o A check on your professional qualification(s)

· To undertake a DBS check at the level relevant to your role.

 

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 22 September 2024. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.

Deputy Charity Shop Manager 
Hull, East Yorkshire  

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
As our Deputy Shop Manager you will be responsible for setting up our brand-new shop in Hull, supporting the Shop Manager in implementing processes and ways of working.

You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond. 

Specifically, you will: 

• Play an active part in running our shop in Hull, supporting the Shop Manager in implementing processes and ways of working.

• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. 

• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. 

• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment. 

• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). 

• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 
 

• To be ideally educated to GCSE level or equivalent but not essential.

• To have Experience of managing people/volunteers including recruitment and development.

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To be highly organised with good time management skills.

• To be able to prioritise workload and meet deadlines.

• To be able to use own initiative.

• To be resilient and adaptable to change. 

• To have good planning, guiding and motivation skills to successfully achieved targeted income is desirable.

• Good written and numeric skills are desirable.

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 September 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Charity Shop Manager 

Hull, East Yorkshire 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 

The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.

As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.  
 

Specifically, you will: 

• Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards. 

• Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays. 

• Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment. 

• Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.

• Be responsible for ensuring the team are working towards achieving all key performance indicators. 

• Ensure accurate accounting and handling of assets (items donated and money received). 

• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to A Level or equivalent. 

• To have experience of managing people/volunteers including recruitment and development. 

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To have experience of meeting and exceeding targets within a retail environment. 

• To be highly organised with good time management skills. 

• To be able to prioritise workload and meet deadlines. 

• To have excellent communication and interpersonal skills. 

• To be able to motivate self and others. 

• To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable. 

• To have good written and numeric skills are desirable. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 September 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Location: Home based (1 day a week at our Northern Centre)
Hours: Full time, 35 hours per week, Monday to Friday
Salary: circa £31,000 per annum 

What we do

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

What you will be doing

As part of the Community Fundraising and Events Team, the Community Fundraising Manager's core role and purpose is to work individually and collaboratively as part of a wider team to deliver fundraising income, recruit and support volunteer and community fundraising supporters, engage and support volunteers and colleagues in the wider organisation, and promote Hearing Dogs in line with our strategy, standards and supporting plan. This role oversees Yorkshire, North East and East Scotland. You can view the full job description on our website. 

What you need to succeed

• Proactive and confident self-starter with either direct experience of raising funds or from equivalent experience gained either within the voluntary sector or the commercial world.
• Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.
• Ability to work as part of a team and to contribute towards the success of the Community Fundraising team and wider team at Hearing Dogs.
• Computer literate with MS365 applications and knowledge and experience of databases and an ability to keep accurate records of all contacts and relevant information.
• Ability to work on own, without close and constant support and supervision and to be able to handle pressure, deadlines and targets.

How to apply

If you are interested in working with us in this varied and immensely rewarding job, please send a CV and covering letter outlining your experience, and how this reflects the essential criteria in the job description.

For more information and to apply, please visit our website via the Apply button.

Closing date for applications: 5pm Monday 7th October 2024

Interviews will be held w/c 14th October 2024 at The Beatrice Wright Centre.

Engagement Manager

Engagement Manager (Brighton and Hove)

Fixed Term Contract until 31st March 2025
Job Ref: V518
25 Hours per week – (Flexible days/hours)
Salary: £17,857.14 (£25,000 FTE) plus attractive employee benefits package
Start date: October 2024 onwards
Location: Homebase with regular travel within Brighton and Hove
Closing date: 25th September 2024
Interview date and Location:  Week Commencing 30th September 2024 location TBC

 

Volunteering Matters

 

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

 

 

 Lifelines

The Lifelines programme is a well-established volunteer-led project delivered in Brighton for over 10 years supporting people aged 50 and over. LifeLines deliver activities and one-to-one support schemes to help older people stay more active and better engaged with their communities. Through a range of activities older volunteers experience reduced loneliness and isolation, become more physically active and leave their home more, socialising more and making new social connections with people of all ages.

Heathlink

Heathlink is a project that involves compassionate and committed volunteers helping older people get to and from health appointments. Volunteers support can help them maintain their wellbeing – whilst reducing missed appointments. The project has been going for over a year, and it is consistently growing. This Engagement Manager role will cover the growth of the Heathlink project to ensure that we can support more people across the city.

Role Purpose

We are looking for a talented, dynamic and professional individual to join our team in Brighton & Hove. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

You will be responsible for the recruitment, training and ongoing support of volunteers as well as supporting beneficiaries to become more active and less socially isolated. The Engagement Manager will also support with setting up new activities across the city- identifying local need and supporting older people across the city to take part. The Heathlink project will be a big focus for this role, ensuring that Heathlink is promoted across the city, recruiting more volunteers, doing Heathlink assessments, and progressing the Heathlink project.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

 

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

Grandmentors Project Coordinator (Merton)

 

Permanent Contract
Job Ref: V520
35 Hours per week: 35 hours per week – (Flexible days/hours)
Salary: £25,000 plus Inner London weighting £3366 and attractive employee benefits package
Start date: ASAP
Location:  Homebased with regular work across London

Closing date: 27th September 2024
Interview date and Location: 3rd October 2024, Levy Centre E5 0PD

 

Volunteering Matters

 

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

 

Role Purpose

To develop and deliver all aspects of our Grandmentors project across London, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Virtual College and Leaving Care teams within London Borough Councils and local volunteers to ensure that we improve and empower the lives of care leavers (aged 16-25) through the unique power of inter-generational mentoring.

 

 

 

Key Duties Responsibilities

· To effectively deliver the service to ensure the project meets its agreed targets and millstones.

· Maintain effective relationships with stakeholders and local authority staff at a day-to day level.

· To ensure volunteers are recruited, appropriately trained and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.

· To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.

· To work with your line manager to ensure project expenditure is in line with the budget.

· To maintain accurate administration, for all aspects of the project.

· To maintain accurate records on all aspects of the project and submit data onto a secure database.

· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

· To implement and maintain appropriate risk assessment management processes.

· To prepare regular reports including quarterly progress updates, impact reports and end of year reports for both internal and external purposes.

· To develop relevant information to promote and raise the profile of Volunteering Matters locally.

· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.

· To comply with the applicable Health and Safety and Safeguarding regulations.

· To contribute to joint working and teamwork across Volunteering Matters.

 

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

 

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

Contract:  Permanent, part time  

Salary:  £18,963 - £22,050 per annum (£27,089 - £31,499 FTE) 

Location:   Homebased within Oxfordshire or Warwickshire 

Closing date:  Tuesday 24 September 2024 

Interview dates: 1 & 3 October 2024  

The Regional Adoptions Facilitator will be instrumental in streamlining our adoption services to maximise the number of horses we can help by 2026! 

More about the role

As Regional Adoption Facilitator, you'll collaborate with centre-based Adoptions Coordinators to swiftly execute the Blue Cross strategy, focusing on efficient horse adoption services, including home direct placements. You'll oversee the post-adoption process in your region, ensuring smooth ownership transfers after successful loan periods to expedite horse rehoming and optimize space for new cases.

Each day you will be conducting thorough home checks and visits—both in-person and virtually—for borrowers to uphold welfare standards and address any issues promptly. Collaborating with the Rehabilitation, Trainer, and Behaviour Advisor (RTBA), you'll manage challenging horse behaviours to support successful home placements. You'll also facilitate home direct rehoming initiatives, making critical decisions to match horses with suitable owners based on your expertise and ensuring ongoing support post-adoption.

To expand our impact, you'll recruit and manage a network of volunteers, including a regional volunteer manager, for home direct assessments and checks. This includes coordinating visits and appointments, fostering partnerships with external charities aligned with our home direct efforts.

Providing excellent client experiences is essential, ensuring every interaction covers all necessary information for successful matching and adopting horses into loving homes.

This is a home-based post with extensive travel. The nature of the post will require the coordinator to demonstrate considerable flexibility in arranging their work schedule and time allocation. This will include some weekend and evening work. Due to the nature of the charity’s work, it may be necessary to exceed these hours when the workload demands. The Regional Adoptions Facilitator will be required to use their own car in carrying out their duties and will be reimbursed for business mileage as appropriate. 

This is a part-time role working 26.25 hours over four days per week on a rota which includes weekends and bank holidays.  This role involves extensive travel covering areas such as Warwickshire, Nottinghamshire and across to Norfolk. 

 For a more detailed look at the role and its requirements, please see the attached job description.

About you

As this role requires coverage across specific regions, candidates must reside in either Warwickshire or Oxfordshire. You are an excellent communicator with experience in client-facing roles within horse-related environments. Your knowledge of horse welfare and riding will ensure successful adoptions. You can quickly absorb and record information while engaging with clients and stakeholders.

Client-focused and decisive, you handle pressure well and challenge risk-averse decisions using evidence-based methods. You follow set processes, adapt to new methods, and aim to improve horse welfare by maintaining high standards in the adoption process.

Strong communication and interpersonal skills are essential. You remain professional and approachable, handling difficult situations calmly. You are open-minded, adaptable, and able to communicate effectively with customers and colleagues.

Your skills allow you to assess support levels for horses and borrowers, identifying and addressing underlying issues. You support borrowers in maintaining high welfare standards.

Trustworthy and proactive, you approach your work enthusiastically. Your problem-solving mindset helps you find solutions and prioritize decisions with attention to detail.

Resilient and emotionally intelligent, you support clients and colleagues empathetically. Motivated, flexible, and dependable, you provide exceptional service to Blue Cross horses and customers, managing your workload effectively both independently and as part of a team.

Knowledge, skills, and experience 

• Demonstrable understanding and experience of matching considerations for horses and homes. 
• Full driving licence with access to their own vehicle 
• Minimum BHS Stage 4 or acceptable equivalent qualifications or experience 
• First class knowledge and practical experience in the care and management of a range of horses and their environment, their needs and conditions 
• Proven practical experience of the assessment of horses, riders and their environments 
• Experience of assessing riders and analysing ridden horse behaviour 
• Practical knowledge of horse behaviour and training 
• Excellent communication skills with experience of building relationships and rapport with customers
• Experience of working with the general public with the proven ability to deal with people in a variety of circumstances 
• Significant experience in delivering high level customer service in a fast paced and often emotional environment.  
• Good IT skills and experience of using a variety of computer packages 
• Excellent administration and organisational skills 
• Good questioning skills with the ability to gather information and distil the important points. 
• Proven decision-making ability.  
• The ability to demonstrate, understanding and apply our Blue Cross values. 

Although not essential, it would be great if you also had: 

• Experience working with volunteers. 
• Client relationship management experience. 
• Understanding of safeguarding issues

How to apply 

Please apply via our website and complete the online application process before the closing date on Tuesday 24 September 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family  
• Free physiotherapy advice and face to face intervention 
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution  
• Professional fees paid with Continuing Professional Development and personal development support. 
• Life assurance  
• 20% discount on Pet Plan pet insurance  
• Enhanced family friendly policies  
• Recognition scheme  
• Annual volunteer days 
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

About Blue Cross

Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897. 

Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion. 

We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help. 

Pets change lives. We change theirs.
 

Our commitment to diversity and inclusion 

We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this. 

At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.  

Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.   

We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.  

Our values    

Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.  

Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times  
 

Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking

Closing Date: 2 October 2024

Ref 6811

We're looking for a Shop Manager with a passion for sustainable fashion to join our team in our Chester shop!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

Located in Chester, this is a large busy shop in a brilliant location, with a vibrant community!  As Shop Manager, you'll be leading and motivating a diverse, passionate and experienced volunteer team, as well as focusing on maintaining standards and building strong connections within the local community to ensure the shop's continued success.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

Ways of Working: On-site – this role will be based in the Chester shop. The shop is currently open Mon-Sat 9am-5pm. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview. 

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

A wonderful opportunity to work in the lively community library and the busy community centre in the heart of Primrose Hill.  You will be an integral part of all the work that takes place in this strong local community.

Primrose Hill Community Association (PHCA) run a community centre and a community library.  This post will be helping to administer the work of both, including helping to administer membership, newsletters, social media, activities, events, projects, hall hire, meetings etc.  It is a lively, busy environment in which to work. 

We are currently looking for a part time administrator to work  8 hours per week in the Primrose Hill Community Centre office, days/times by agreement, and a further 12 hours per week at the Primrose Hill Community Library, days/times by agreement.  The work is during normal office hours but helpful if you could work occasional weekends or evenings.

£27000 p.a (inc LW) pro rata based on a 40 hour working week.

Your place of work will be Primrose Hill Community Centre, 29 Hopkinson’s Place, London, NW1 8TN and Primrose Hill Community Library, Sharpleshall Street, London, NW1 8YN.

We seek an experienced professional with strong inter-personal skills and integrity who can travel throughout North Wales. This is a newly created role, to ensure that EU citizens in North Wales secure their immigration status under the EU Settlement Scheme and understand and access the rights and services which come with that status. 

You will reach out and build diverse partnerships throughout all parts of North Wales so that the most isolated and vulnerable EU citizens receive good quality information and advice services, and expand provision of new face to face advice services in community venues.

This post is funded by the Welsh Government and the postholder will be expected to meet requirements and demonstrate results as agreed with the Welsh Government. Historically, North Wales has had less immigration advice provision than South Wales so this role is part of an important effort to address this imbalance and provide the EU communities of North Wales with a more accessible service. 

Applicants should submit a CV and a cover letter that outines how you fit the person specification.

Job Advert

Engagement Manager x 2 Posts

Engagement Manager x 2 Posts

Fixed Term Contract until 31st March with a strong possibility of extension
Job Ref: V517
Hours/Days per week: 21 hours per week – (Flexible days/hours)
Salary: £15,000 plus attractive employee benefits package (£25,000 FTE)
Start date: ASAP
Location: Pembrokeshire (homebased with extensive travel through Pembrokeshire
Closing date: 22nd September 2024
Interview date and Location: Week commencing 30th September venue TBC

 

Volunteering Matters

 

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

 

Pivot (Home from Hospital)

Pivot (Home from Hospital) is delivered as part of the Pembrokeshire Integrated Assisted Discharge Partnership commissioned by the Hywel Dda University Health Board. The service aims to support people’s discharge from the hospital and prevent unnecessary readmittance. It also supports people to either remain in or return to their own homes, where evidence shows they are most likely to make the best recovery and retain their independence for longer.

As part of the wider partnership, Volunteering Matters recruits and places volunteers to provide short-term practical support to individuals in their homes, for example, providing help with shopping, light cleaning, or befriending, etc., and we are now looking for two dynamic Engagement Manager to join our local team. The role will involve recruiting, onboarding and supporting a local bank of volunteers, whilst managing referrals into the scheme, having ‘What Matters’ conversations with service users and coordinating a matching process so that people get the timely help they need. You will also get the opportunity to take part in other volunteering projects across the area. The right candidate will be someone who can work flexibly and demonstrates an understanding and total commitment to our organisational values.

Please note: this role will require Saturday mornings working on a rota basis (approximately 1 in 3).

 

 

 Key Duties:

 

1. Recruit, interview, induct, train and support volunteers.
2. Work closely with the Pivot team and wider partnership to manage referrals into the project, updating on progress and plans in the process.
3. Engage with service users to conduct a “What Matters” conversation and develop individual support plans
4. Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.
5. Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes
6. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
7. Maintain effective relationships with volunteers, service users, colleagues and project partners.
8. Prepare reports to the Project Manager, based on agreed outputs and targets.
9. Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.
10. Contribute to joint working and teamwork across Volunteering Matters and the Home from Hospital team.

 

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

 

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

Please download Job Pack for full role description
 
Who they’re looking for

Our client is seeking a new Trustee with a public affairs background who is passionate about their vision, mission and values, to support the board and team in achieving their charitable aims.

They are looking for an individual with a strong background in the field of public affairs. This could have been gained through a position as an MP, through another role in Parliament or engaging with policymakers on behalf of the public, private or charity sector. Applicants should also have a strong interest in animal welfare and science, and be willing to advocate on the charity’s behalf.

Previous experience of being a Trustee is not necessary as a full induction and ongoing support will be provided.

Equality, diversity and inclusion

They want everyone they work with, as a colleague, volunteer, supporter, or someone they support, to feel included and that they belong at the organisation. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do. They will support you to make sure that you bring your whole self and can be at your best.

Board meetings and time commitment

The Board ordinarily meets four times per year in March, May, August and November. Two of these meetings are held remotely via video call on a Saturday, and two are held in person in London across weekends. In addition, Trustees are encouraged to join a Committee relevant to their area of expertise which meets at least once per quarter via video call. An appropriate time commitment will be required over the course of the year for preparative work between meetings. Trustees are also invited to attend occasional charity events and join recruitment panels on an ad hoc basis.

Following a probationary period where Trustee-elects attend at least 3 board meetings, appointed Trustees serve a three-year term, with the option to renew for a further three years.

This is a relatively new Trustee role for the charity, therefore you will be expected to play a key role in shaping strategy and sharing knowledge and expertise with other Trustees. Trusteeship is an unremunerated position, though reasonable out-of-pocket expenses will be paid.

If this opportunity to join a small but ambitious charity appeals to you, and you have public affairs expertise, enthusiasm and a commitment to their vision of a world where animal-free, human-specific technologies secure breakthroughs for patients then they’d like to hear from you.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

REF-216 751