Office Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Resilience Programme Lead
Reports To: Director of Programmes & Development
Salary: £32,000 - £35,000 per annum, depending on experience
Location: Home-based, flexible with easy access to the Somerset area
Contract: Permanent, full time
Holiday: 25 days per annum plus public holidays
Application: Application form
Closing Date: Thursday 21st November at 9am
The post is subject to a six months’ probationary period.
The Charity
The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
The Role
We are looking for a dynamic, motivated and inspiring individual to oversee and lead our new YAT Resilience Programme. Following a successful pilot in Wiltshire in 2023, we are now launching the programme in Somerset, a new geographical location for the Youth Adventure Trust. This is an exciting opportunity to be at the forefront of YAT’s growth, leading our first move outside of Wiltshire and Swindon. There is plenty of scope to develop this new programme, ensuring it meets its objectives and gives the best possible opportunities to the vulnerable young people who are referred to build their resilience and therefore improve their future lives.
The Resilience Programme Lead will be responsible for;
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developing the content of the Resilience Programme including identifying, arranging and booking activities and other opportunities; and developing complementary materials such as reflective journals, take home challenges, online support and session plans for individual support.
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delivering the Resilience Programme to groups of young people, ensuring the highest standards of safety, wellbeing and engagement, acting as the key point of contact for them and their parents/carers throughout, and ensuring they get the maximum benefit from the opportunity.
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the continued review and development of the programme content, experience and learning opportunities to ensure maximum outcomes and that programme objectives are fulfilled. You will seek the views and feedback of young people, and include them as well as other stakeholders in its development. Having a high quality programme that meets its aims is of the utmost importance to YAT and this will require a reflective, insightful and creative leader.
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monitoring the impact of the programme on the young people taking part through use of our outcomes measurement tool and seeking feedback from young people, parents, referral agencies and volunteers. Reporting on this impact through success stories, data and analysis.
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working with the referral schools and young people’s families to promote understanding of the benefits of the programme, effective participation and ensure they have all the information they require. Providing parents/carers and referral schools with feedback to help support the young person’s development and wellbeing.
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line management for other Resilience Programme Managers, overseeing their workflow and delivery of the programme.
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working with the Volunteering Lead to recruit, train, support, organise and prepare volunteers who will work on the programme, including providing training and ensuring safe working practices and the highest standards of care and safeguarding. On activities you will oversee staff and providers who are brought in to support the delivery of the programme.
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overseeing the programme budget and ongoing expenditure review to ensure it is on track and achieves best value.
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overseeing and developing the programme’s website pages, database usage and administrative systems.
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scoping out and creating opportunities, contacts, networks and support in Somerset in order to raise YAT’s profile in the county.
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supporting the fundraising team through providing feedback, reports and supporting information to help acquire and maintain funding for the programme.
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attending parts of the YAT Adventure Programme, other events and volunteer training throughout the year in order to support the wider functions of the charity.
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acting as an ambassador for the Youth Adventure Trust at all times.
The Candidate
To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with a wide range of stakeholders; young people, parents/carers, schools, volunteers, professional organisations and providers. You’ll need strong leadership and motivational skills; the capacity to get the best out of people and confidently deal with complex issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.
We need someone with;
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knowledge, understanding and commitment to the highest standards of safeguarding, and dedication to promoting the welfare and safety of young people.
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relevant experience of managing, supporting and developing secondary age young people in a group setting, as well as through individual work.
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experience and interest in outdoor and adventurous activities.
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strong leadership skills to motivate, support, energise and manage a team.
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skills to train and develop new and existing staff, ensuring they feel well supported and are able to fulfil their role to the highest standard.
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relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers.
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experience of delivering training and strong facilitation skills.
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experience of working in partnership with other professional organisations.
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self-motivation with the ability to work on their own initiative to plan and manage their workload.
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strong IT skills including experience of MS Office, web based platforms and databases.
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excellent administrative skills and a methodical and thorough approach.
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the ability to perform well and problem solve in high-stress and changing situations. The ability to be flexible and dynamic in approach.
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excellent communication and interpersonal skills.
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a positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.
In addition:-
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The ability to work flexible hours, evenings and weekends as required is essential - if you are looking for a predictable 9-5 work environment, this won’t be the right fit.
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A full current driving licence and access to your own vehicle is required.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
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a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
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we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;
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if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview;
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in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;
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if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and
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applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.
Please review our Safeguarding Policy available on our website.
How to Apply
Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above.
The Application Form should be returned to:
Tessa Woodrow, Director of Programmes and Development
Applications Closing Date: 9am on Thursday 21st November 2024
Shortlisted candidates will be notified on Friday 22nd November
Interview Date: Thursday 28th November 2024
The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.
Unfortunately we are unable to reimburse interview expenditure incurred.
Data Protection Statement
For information about how we use your data, please see the Privacy Policy on our website.
Equal Opportunities and Diversity Statement
The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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Full time / Permanent Contract
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25 days annual leave (not including bank holidays and festive period)
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35 hours per week, normal working hours of 9.30am–5.30pm
We are seeking an enthusiatic individual with strong organisational and communication skills to join Calm Mediation as a Case Administrator. Calm Mediation is a registered charity that works for the public benefit to empower communities to prevent, manage and resolve conflict. We specialise in working with individuals or groups who are involved in or likely to become involved in disputes and interpersonal conflict principally by way of independent and impartial mediation , conciliation, conflict coaching management and training.
This exciting new Case Administrator role offers you the opportunity to join a growing organisation and work across our services to support the work we do. As an adminstrator for the Restorative Justice Service, Neighbour Mediation, Family Mediation, Peer Mediation & Workplace Mediation services you will gain a wealth of experience. Based in our offices in Camberwell 3 days (minimum) per week, you will also be a central hub for enquiries from the public and our partner organisations.
For further details on this role, please view the Job Description and Person Specification document attached.
Calm Mediation is a non-profit organisation bringing over 25 years of hands-on experience in Mediation & Restorative Justice, training & practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A wonderful opportunity to work in the lively community library and the busy community centre in the heart of Primrose Hill. You will be an integral part of all the work that takes place in this strong local community.
Primrose Hill Community Association (PHCA) run a community centre and a community library. This post will be helping to administer the work of both, including helping to administer membership, newsletters, social media, activities, events, projects, hall hire, meetings etc. It is a lively, busy environment in which to work.
We are currently looking for a part time administrator to work 8 hours per week in the Primrose Hill Community Centre office, days/times by agreement, and a further 12 hours per week at the Primrose Hill Community Library, days/times by agreement. The work is during normal office hours but helpful if you could work occasional weekends or evenings.
£27000 p.a (inc LW) pro rata based on a 40 hour working week.
Your place of work will be Primrose Hill Community Centre, 29 Hopkinson’s Place, London, NW1 8TN and Primrose Hill Community Library, Sharpleshall Street, London, NW1 8YN.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Child Bereavement UK helps children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies.
We also provide training to professionals, equipping them to provide the best possible care to bereaved families.
Supporter Care Administrator
Salary: £27,300 per annum
Hours: 37.5 per week (full time)
Reporting to: Head of Individual Giving
Base: Hybrid Working (from our Offices in either Loudwater, Buckinghamshire or Widnes, Cheshire and from home)
This is a full-time role which requires an experienced administrator with CRM experience (Raiser’s Edge) to work closely with the Head of Individual Giving, along with supporting the wider fundraising team.
The Supporter Care Administrator will:
· be responsible for the administration of voluntary income and volunteer administration, ensuring donations are efficiently and accurately identified, recorded and acknowledged, and for the day-to-day management of the volunteer database.
- have the ability to work with a high level of accuracy and attention to detail.
- have good organisational skills and the ability to prioritise workload.
- be professional and a hard-working team player who can remain calm under pressure.
- have excellent written, communication and IT skills along with experience of CRM databases.
- be the lead contact for the coordination of some database projects for the fundraising operation, such as the administration of gift aid claims and coordinating data relating to appeals or volunteers.
- support the fundraising team by providing other administrative support as required.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Closing date: 7 October 2024.
Initial interviews will be held on Zoom.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Volunteer Assistant will support the Volunteer Manager in daily operations related to the management and coordination of volunteers. This role is crucial for maintaining the efficiency and effectiveness of our volunteer programmes, contributing to our mission of serving Humanity.
This position is open to both full-time and part-time applicants.
About the Role:
- Assist with the development and maintenance of volunteer application packs.
- Support the recruitment of volunteers across the organisation.
- Ensure accurate record-keeping of volunteer information in compliance with the Data Protection Act and GDPR.
- Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
- Network with external institutions such as schools, colleges, and community organisations to expand the volunteer pool.
- Monitor and ensure the health and safety of volunteers during campaigns and activities.
About You:
To be successful in this role, you will need:
- Experience handling sensitive information, knowledge of confidentiality best practices, GDPR compliance, and safeguarding protocols.
- Experience working in a diverse team.
- Ability to supervise, mentor, and motivate volunteers or staff, ensuring high levels of engagement and performance.
- Good interpersonal, communication skills with an approachable personality with stakeholder (internal and external).
- Excellent time management, reliability, and organisational skills, proven ability to manage multiple tasks simultaneously.
- Ability to develop and maintain strong relationships with key stakeholders, enhancing collaboration and program success.
Why you should apply:
Join Muslim Aid as a Volunteer Assistant and support the Volunteer Manager in managing and coordinating volunteers. Your role will be key to maintaining our volunteer programmes' effectiveness, directly contributing to our mission of serving humanity. If you’re passionate about making a difference and want to work in a values-driven environment, this role is for you.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!
As an Assistant Community Fundraiser, you will play an integral part in supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Edinburgh fundraising office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications, and attend fundraising events when required.
About You
- Experience in an office or customer facing environment
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.
- Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.
- Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.
- Ability to vary communication style (both written and verbal) to reflect the needs of the audience.
- Excellent attention to detail
- Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
Why CHAS?
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As Assistant Community Fundraiser, you will be instrumental in achieving this vision.
Further Information and How to Apply
This role will be based in the Edinburgh office 4 days per week, Monday -Thursday, with flexibility on a Friday. There will be some travel to other CHAS sites required for meetings and for picking up / dropping off materials with supporters.
Follow the link below to find more information including:
· Full job description
· Full list of benefits
· Contact details to arrange an informal chat with the hiring manager.
· Contact details for support with the recruitment process.
To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.
This post is subject to a Basic Disclosure.
Provisional Interview Date: 11 October 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.
The Role
We are looking for a Deputy Cinema Manager to join the existing team at the Chelsea&Westminster Hospital in London, working closely with CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. The roleholder will also be required to provide cover to our other London-based MediCinemas at Guys and St Thomas’s Hospitals.
The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run 4 regular inpatient screenings each week which includes evenings and weekends. The roleholder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
Service Delivery
• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends so the role requires regular evening and Saturday working.
• On screening days be responsible for:
o Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
o Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
o Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
o Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
o Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
o Keeping accurate monitoring and operational records, including contacts and database updating as required
• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
• Assist with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
• Support the development and roll out of any new type of screenings we embark on.
• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.
Marketing and Relationship Management
• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and members of CW+.
• Help develop and manage effective partnerships throughout the hospital and community
• Representing the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.
Administration and other duties
• Deputise for the Cinema Manager as and when required.
• Provide holiday or emergency screening cover when required.
• Help manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the Chelsea&Westminster MediCinema, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
• Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre & Volunteer Supervisor (Driving Licence Required)
Important Note: Only CVs accompanied with a covering letter will be considered.
Job Description
Report to: Head of Food Distribution and Volunteering
Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.
Part-time: 25 hours per week, evening and/or weekend work is required
Salary: £27,500 per year (pro-rata for 25 hours per week)
Compulsory: Must have a UK manual driving licence
Specific responsibilities:
· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.
· Treat visitors to the Food Distribution Centres with the utmost respect
· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities
· Manage all volunteers on site delivering services
· Ensure effective data capture and input onto the system
· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently
· Confident in responding to telephone and email inquiries from referral agencies and visitors
· Manage system for home deliveries for visitors who have access issues
Person Specification
Essential:
· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion
· Knowledge or experience working or volunteering with support services
· Knowledge or experience of coordinating volunteers
· Ability to work in a team
· Ability to keep a calm head in stressful situations
· Organised and able to manage own workload
· Good administrative skills and attention to detail
· Excellent communication skills, in person, on the telephone and in writing
· Ability to absorb information and relay it to a diverse range of individuals
· Competency in Microsoft Office packages (Excel, Outlook, Word)
· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds
· Full UK manual driving licence and good driving experience
· Ability to be flexible in terms of working times and duties
Desirable:
· Safeguarding experience
· H&S Certified
· 1stAid Trained
· Fire Marshall Trained
· Experience of driving a Luton van
· Experience of driving an electric vehicle
We will be interviewing candidates as they apply, so we encourage you to apply as soon as possible if interested!
The client requests no contact from agencies or media sales.
Company: Art Explora
Job title: Community Programme Manager
Terms of Employment
Contract type: Full time
Working hours: Standard office hours are 9am – 5pm, Monday – Friday, with an hour for lunch. Work outside these hours is required on occasions.
Salary range: £35,000-£38,000
Holiday: 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
Pension: Generous workplace pension scheme
Location: This post is London-based. We have a hybrid working model for senior members of staff with a minimum 3 days per week at our office is at Somerset House. All staff have access to Somerset House Residents benefits. Reporting to: Jemima Montagu, Art Explora UK Director
Travel: Regular travel to projects and events required, primarily within London
Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.
Non-UK nationals will require current and valid permission to work in the UK. No agencies please.
Summary of position
Art Explora is looking for an experienced Community Programme Manager with a passion for arts engagement and cultural outreach to manage and build our innovative Community Programme for Art Explora in the UK.
The Community Programme Manager will lead on and develop Art Explora’s key community programme streams – Arts at Home, Theatre at Home, Music at Home, Mini Art Explorers and Art Explorers at..., and manage Art Explora UK’s growing volunteer community. The Community Programme Manager will explore ways to expand the content for this programme though new partnerships with museums, galleries and other cultural institutions, as well as expand the programme into more care homes and other care settings, such as hospitals, across the UK.
The Community Programme Manager will manage Art Explora’s growing pool of 140+ volunteers. They will ensure that Art Explora has a comprehensive and supportive volunteer offer. They will review our current volunteer recruitment processes and policies, safeguarding and training procedures, and ensure we meet the highest standards for working with volunteers.
The volunteer community is key to Art Explora’s strategy for scaling up arts engagement in the UK. Through the generous support of volunteers, we can bring our arts programmes to more people and spread the benefits of engaging with arts and culture more widely. We are committed to delivering a volunteer programme that is inclusive, supportive and rewarding.
Current Community Programmes:
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Arts at Home: volunteers bring conversations about art to 7 older adult care homes across London on a fortnightly basis.
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Theatre at Home: in collaboration with volunteer collective OW! Theatre Lab, brings theatre to older adult care homes across London.
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Music at Home: in collaboration with music charities, brings a variety of music to older adult care homes across London.
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Mini Art Explorers: volunteers deliver creative activities for early years children in local authority libraries and family hubs monthly.
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Art Explorers at...: volunteers take care home residents to galleries, theatre and museums across London. Partners include Sadler’s Wells, The Hayward Gallery and the Whitechapel Gallery.
About the role
The Community Programme Manager will bring their own experience and knowledge of outstanding community programming to build on and expand the current programme. The Community Programme Manager will manage partnerships with key stakeholders and develop new relationships with a variety of partners, from cultural institutions to new care settings.
The Community Programme Manager is a pivotal position within the small, dedicated and growing Art Explora team in the UK. The Community Programme Manager will be supported by a Community Programme Assistant and the volunteer community. We are looking for a candidate with management experience.
To achieve this, the chosen candidate will not only have a passion for arts outreach and engagement, but will also have a proven track record in project management, managing volunteers, excellent organisation and communications skills, and be experienced in building relationships at all levels – with community organisations such as care homes, volunteers, local authorities, content and delivery partners, senior stakeholders, collaborators and supporters.
Key Responsibilities
Volunteer Management
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Manage Art Explora UK’s volunteer community including training and social events.
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Manage all volunteer administration including volunteer handbook, project coordination and DBS checks.
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Manage the volunteer journey, from expression of interest to attending programme sessions.
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Ensure the volunteer programme meets the highest standards of good practice.
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Manage the volunteer database and management software
Community Programme
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Lead and develop current Community Programme streams
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Develop strategy for expanding and developing the Community Programme across the UK
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Conduct research, evaluation and consultation, as needed
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Partnership and key stakeholder relationship management
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Manage the Community Programme budget and ensure the programme is delivered on time, within budget and meets targets
Art Explora General
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Train and line manage the Community Programme Assistant, work placements and interns
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Regular coordination and consultation with UK team
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Reporting at weekly team meetings and to Trustees, as required
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Financial and written reports for Trustees
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Budget planning
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Managing evaluation procedures and reports
Person Specification
Essential skills and experience
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At least 5 years’ experience delivering arts and cultural outreach programmes, for example within an education and engagement team for an arts organisation, or working directly with community organisations or within the care sector
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Proven experience of volunteer management including recruitment, training, logistics and personnel management
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A good knowledge of arts engagement practice in the UK and leading organisations in this field
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A proven track record of budget management and event coordination
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Some experience of fundraising from public sector, trusts and foundations
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A confident communicator (oral and writing), with an enthusiasm for building creative partnerships and capable of working with a wide range of senior stakeholders and partners
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A good knowledge of cultural policies and current cultural engagement landscape
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Experience of implementing EDI policies and good practice, with passion for driving EDI related change in the arts and cultural sector
The ideal candidate will demonstrate that they are:
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A team spirited, highly organised, proactive, and reliable individual, capable of managing stressful situations, complex logistics, and multiple partnerships
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Able to respond to challenges with diplomatic, flexible, persuasive and positive solutions
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Interested in arts and culture, with a passion for engaging new audiences
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Able to bring existing contacts and relationships within the community arts and engagement sector
To Apply
Please complete the relevant online application form.
Deadline: 9am Monday 30 September, 2024.
In-person interviews will take place w/c 7 October 2024 in London.
We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.
About Art Explora
Sharing arts and culture with everyone
Art Explora aims to share arts and culture with everyone – locally, nationally and internationally – inspiring new encounters between arts and audiences. We work in partnership with artists, cultural organisations and communities, exploring all art forms, and creating unforgettable cultural experiences. Our imaginative, contemporary approach encourages new forms of access, participation and engagement with arts and culture, pushing boundaries with digital technology and mobile programming.
Art Explora UK was founded in 2021 and is registered charity no. 1202489. Art Explora has offices in France and the UK.
Let’s unlock the power of arts, together!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 2 October 2024
Ref 6837
We're looking for a Shop Support Manager in Teddington! This is an exciting new opportunity to work with our brilliant shop team in Teddington on a 12 month fixed term contract, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK.
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support Manager, you will provide key operational support on defined areas, working alongside the Shop Manager in Teddington to understand the shop, community, and proposition.
Working closely with the Shop Manager, you'll assist in the delivery of the shop's potential.
You'll play a key role in ensuring operational excellence, helping to embed best practice ways of working and support the Shop Manager in empowering the volunteer team to help drive the shop forward.
The role will also involve the responsibility of day-to-day operations and leadership of the shop to enable the shop's continued success during the Shop Managers absence.
About You
You will be someone with proven retail skills, who understands the importance of teamwork.
You'll bring:
- Retail or charity retail experience
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
With over 1350 active volunteers, volunteering lies at the heart of St Peter’s Hospice. Our retail, fundraising and clinical teams rely on volunteers to keep them thriving. We have an exciting opportunity for a Hospice Neighbours Coordinator to help us meet the social and practical support needs of our patients and their carers.
About the role:
Supporting someone at the end of their life is not just about providing medical care. Individuals and communities add an important layer of extra support allowing the normal and every day to continue. As part of the Compassionate Communities agenda, our Hospice Neighbour project brings together our patients with people from their local community who provide simple social and practical support for a few hours each week.
The Hospice Neighbour Coordinator role makes this happen! The successful candidate will be responsible for developing this important service. They’ll act as a single point of contact providing timely advice and guidance for project volunteers, facilitate bi-monthly volunteer support group sessions and build relationships with both internal and external referral partners. There is a strong demand for this wonderful project and this role is a fantastic development opportunity for the service and the successful candidate.
We’re looking for a highly organised, capable and positive volunteer project coordinator. You will understand asset-based community development and have insight and experience of the issues that affect an individual at end of life. You’ll have great interpersonal skills, be approachable, open, and able to communicate with volunteers and staff across the organisation. You’ll demonstrate excellent attention to detail and accuracy in your work, have a positive solution focused outlook, and the ability to prioritise and manage a broad workload.
What we can offer you:
- Salary £27,000 – £30,000 per annum (FTE), dependent on experience.
- Working hours are 15 hours per week.
- Office location: Brentry
Due to the nature of the work involved, this role is exempt from the ROA and the jobholder will be required to undergo a Disclosure and Barring Service Check.
We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you are excited about working for us and have most of the skills or experience, we're looking for, please go ahead and apply. You could just be what we are looking for!
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an extremely rewarding job at the heart of impactful partnerships, developing young people's employability skills, knowledge, experience and access.
We are looking for a consistently reliable and organised professional to join our team in this important post. You will be working closely with the Partnership Programmes Manager to ensure our vital employer relationships and school/college activities (mainly across west London) are well coordinated and managed.
Our partnerships are diverse, and include employers such as GSK, SEGRO, Heathrow Airport and Jacobs Engineering. Our trust and foundation donors include John Lyons Charity, Garfield Weston Foundation, the Greater London Authority and Inspire Hounslow.
Your role will include:
- Working with our Partnership Programmes Manager to effectively support key relationships, including ongoing communications with employer partners.
- Supporting our Partnership Programmes Manager with coordinating employer engagement events and activities.
- Ensuring we effectively celebrate and communicate our partnership projects.
To succeed in this role you will need to be an energetic person who thrives in a fast-paced working environment. You will need to be highly organised, pro-active and constantly dependable. You will also need to have good written communication skills, and excellent at maintaining relationships, while being motivated by having a positive impact on the lives of young people.
Please ensure you read the job pack in full and apply directly with your CV and a cover letter of no more than 2 sides of A4.
The client requests no contact from agencies or media sales.
About Us
Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.
We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.
About the Role
We're seeking a driven, empathetic, Programme Officer to help make a difference in the lives of asylum seekers, refugees, and young people in London.
As a Programme Officer, you'll play an important role in supporting our work, from helping recruit and train volunteer mentors to ensuring our CRM system is up to date and being the first point of contact for young people and their families. You’ll also ensure our mentors feel supported and will help them to provide a great experience for the young people they support.
Your role will also involve hands-on activities, like organising half-term trips, running weekly Youth Support Groups, and working directly with young people in temporary accommodation.
About You
You'll be a confident communicator, who enjoys working with people from diverse backgrounds and has a passion for supporting children and young people to improve outcomes. Alongside an excellent ability to manage multiple tasks, you'll also be able to work as part of a growing team. You'll have empathy for people in challenging circumstances such as those seeking asylum, and will be able to demonstrate an understanding of the challenges that young people go through on a daily basis.
Virtual Drop-In Sessions
We will hold drop-in sessions for any questions you have about the role. The first session will be held on Wednesday 11th of September between 12-1pm and a second session on Tuesday 17th of September between 1-2pm. Please see the additional information for more details.
Working with Us
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
- Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
- Team Working: We are a small but brilliant team: we're supportive, diverse and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Staff can join free on-site yoga classes, monthly massages and regular ‘Drinks and Links’ sessions with the team and colleagues in similar organisations.
- Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
- Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.
Virtual Drop-In Sessions
We will hold drop-in sessions for any questions you have about the role. The first session will be held on Wednesday 11th of September between 12-1pm and a second session on Tuesday 17th of September between 1-2pm. Please get in touch with via email dan @ unfold. org. uk (full address in job pack) if you’d like to attend one of the sessions and we’ll send you the online link and an invite.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Title: Volunteer Coordinator
Reports to: Head of People
Salary: £25,000 per annum, pro rata
Contract: Permanent, part time. 24-32 hours per week flexible across 7 days, onsite at Storyhouse
At Storyhouse, we are lucky enough to have over 180 volunteers. They are integral to our day-to-day operation and are the face of our visitor experience and support our teams across the organisation.
The purpose of this role is to provide coordination of all volunteer activity across the organisation and to support the Head of People with the ongoing management and future development of the volunteer programme.
You will form part of the People Team, which also focuses on Human Resources and Payroll.
You will be proactive in ensuring we have a diverse volunteer programme that is embedded across Storyhouse and is provided as a vital service to our communities.
Responsibilities
Administration
- Coordinate our 180+ volunteers, including maintenance of our systems, training records, and rota management
- Work with all departments to ensure volunteers are integrated and well managed when on shift in their roles
- Oversee and enact all volunteer policies and procedures, playing an active part of annual reviews and ongoing development of these key documents
- Manage the tone and style of communication with all volunteers, managing expectations and keeping them up to date on all Storyhouse news and opportunities
- Keep up to date with best practice and legislation in the volunteer sector
- Conduct regular volunteer surveys and establish routes for volunteers to provide feedback
- Other administrative tasks to support the People Team as required; as a small team, we all support each other.
Recruitment
- Proactively and innovatively manage all volunteer recruitment, creating a diverse pool of volunteers to support our work across the organisation
- Ensure relevant DBS checks are conducted and personal references are obtained, highlighting any concerns
- Support with the development and delivery of volunteer inductions
- Support the Head of People with the creation of volunteer opportunities that both support our teams and provide a first-class experience for the volunteer
- Process leavers relevant systems, monitoring the completion of exit interviews
- Audit & monitor uniform levels, issuing to volunteers, highlighting when stock levels are low
Training
- Maintain our online training records, ensuring volunteers have completed required training
- Assist with the organisation of in-house training by booking spaces, compiling presentations and relevant paperwork, or coordinate the booking of external training providers coming on-site as required
Programme Development
- Attend networking events, open days and recruitment fairs, representing Storyhouse and raising the profile of our work with volunteers
- Work with the Head of People to produce reports on the volunteer programme to the Senior Leadership Team, trustees and other stakeholders as required
- Develop relationships with our partnership organisations and wider networks to maintain and develop existing and new volunteer opportunities
- Work with Young Storyhouse to offer Young Leader graduates volunteer opportunities
- Work on volunteer incentives, recognition and reward schemes across the year
General
- Act in accordance with Storyhouse’s policies and procedures, and undertake any training as required by Storyhouse
- Act as a role model for other staff and contribute to the life of the organisation as a whole
- Carry out any other duties as may be required as part of the Volunteer Coordinator’s role
Skills & Experience
- Previous experience in a similar role working with volunteers, ideally in a visitor-facing environment
- Experience developing learning pathways for volunteers
- Experience delivering engaging training sessions to a wide range of audiences
- Experience creating positive team environments
- Experience networking and developing mutually beneficial working relationships
- Personal volunteering experience (desirable)
- High level of understanding of volunteer legislation in the UK (relevant qualification desirable)
- Excellent time management, administration, and planning skills
- Ability to problem solve and make decisions independently
- Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach
- Ability to form and maintain effective working relationships with colleagues, volunteers, service users, and third parties
- Strong level of IT skills, including Microsoft Office – particularly Excel
- Highly organised and methodical, with an excellent eye for detail
- Proven ability to handle confidential information with discretion
- Ability to act as an advocate for the organisation and articulate our core values
Storyhouse is one of the UK’s foremost cultural charities, incorporating a library, theatres and a cinema. We are also an acclaimed theatre producer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Diocese of Guildford has an exciting part-time opportunity for a Community Lead to manage our Hear Here project.
The Hear Here Project is a community-focused initiative which involves collaboration between the Diocese, Parishes, NHS Audiology Departments and Sight for Surrey to assist those who wear an NHS-issued hearing aid with any technical issues at clinics run by trained hearing champions. The clinics helps to break the cycle of isolation often experienced by those with hearing loss.
The project, powered by volunteers, operates in parish churches and other community spaces, forming a key part of the diocese's "Growing Communities" strategy.
The role involves leading, managing, and ensuring the governance of Hear Here across the diocese. The Community Project Lead will work closely with volunteers, maintaining high clinic standards and fostering relationships with key partners to secure the project’s future and enhance its outreach potential.
Key Responsibilities include:
· Providing overall leadership and manage the daily activities of Hear Here.
· Promote the project across the diocese, ensuring it is recognised as a vital part of parish outreach and mission.
· Collect and analyse data from clinics for accurate and timely reporting.
· Respond to telephone and email enquiries, assisting new clients in accessing clinics and keep the online directory current.
· Identify, pursue, and secure ongoing funding to sustain and expand the project.
· Increase the visibility of Hear Here within the Diocese to expand the clinics and enhance their role in community outreach.
· Work with the NHS trusts to provide up-to-date training and support.
· Manage a team of volunteers to ensure clinics run consistently, safely, and according to required standards.
· Build and maintain excellent working relationships with internal and external stakeholders.
· Administer and oversee project governance.
The successful candidate will need to hold a UK driving licence and have their own vehicle as the position requires travel around the diocese from time to time.
Benefits of the role include:
· Competitive salary within the Charity Sector
· Hybrid working
· A 15% non-contributory pension/life assurance provision
· 25 days (pro rata) annual leave per year, plus bank holidays
· An employee assistance programme
· Learning and development opportunities
· Attractive open-plan office and surroundings at Church House Guildford with free parking
How to apply
Interested candidates are invited to send a detailed covering letter, along with your CV, outlining how you meet the essential and desirable criteria in the person specification as detailed in the job description. Applications without a cover letter cannot be considered.
We will shortlist and interview on a rolling basis as applications are received and we reserve the right to close the vacancy early.
For more information, please refer to the attached full job description.
The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as its essential that we reflect the diversity of the communities we serve.
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.
The client requests no contact from agencies or media sales.