Volunteering and community officer jobs

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

Starting Salary: £34,629-£41,768 (non-London weighting) - £38,613-£45,752 (Inc. London weighting) - FTE

The salary will be prorated based on the contracted hours

Contract: Permanent -  Part-time 28 hours per week (4 days)

Location: UK Hybrid

Job Profile

The Major Gifts (MGP) Executive – Corporates and Outreach (MGECO) is a hybrid role responsible for managing a small pool of corporate donors and prospects as well as working with colleagues to coordinate outreach within priority Major Donor audiences.

CAFOD’s Corporate Partnerships Portfolio has an annual target income of £858,000. The Executive will be responsible for a small group of Corporate Partners giving under £50,000/year, with the goal of maintaining and maximising the value and potential of these relationships

A key component of CAFOD’s continued MGP fundraising success is the identification and development of a strong pipeline of new major gift donors. Working with colleagues, the Executive role will identify and cultivate prospective donors with the goal of expanding the MGP Section portfolio. This will be achieved through strategic outreach work within CAFOD’s priority audiences.

The role sits within the Corporate Partnerships Team, a part of the Major Gifts and Philanthropy Section in the Fundraising and Participation Group. The post reports to the Corporate Partnerships Manager (CPM), working closely and in consultation with the Philanthropy Manager (PM) and MGP Research and Information Manager (MGPRIM). The post-holder will collaborate on strategic planning and cross-functional initiatives within the MGP section. They will also contribute to cross-team projects as agreed with the CPM.

The ideal candidate will have a proven track record in fundraising – ideally in major gifts and philanthropy donor management or external relationship development. They will have experience in operational planning and a collaborative mindset. They will be a confident self-starter capable of building strong relationships with internal and external stakeholders at all levels to develop and grow impactful relationships.

Key Responsibilities

Corporate Partnerships Relationship Management 

• Be responsible for the day-to-day management of a small portfolio of Corporate Partner Relationships with the goal of maximising the value of relationships. This includes proposal and report writing as well as written, telephone and face-to-face communication
• Facilitate engagement with corporate partner staff to feedback on CAFOD’s work and foster participation using both traditional and innovative methods.
• Work in collaboration with colleagues across communications and digital teams to promote CAFOD’s Corporate Partnerships offer.
• Work on and monitor KPIs for corporate donors.
• Support the CPM with wide Corporate Partnership work as required.

MGP Donor Outreach

• Work collaboratively with MGP team leads and wider organisation staff to deliver a prospecting strategy which successfully identifies and engages priority audiences. These audiences include Catholic Parishes, Diaspora Communities, Catholic School Alumni, and other audiences in which high-net-worth individuals may be engaged.
• This will include responsibility for:

• • Prospecting – carrying out desk research and working with necessary internal CAFOD stakeholders to identify priority audiences.
  • Planning – Strategising engagement plans with identified audiences, working with internal and external stakeholders.
  • Coordinating engagement – Working with colleagues across the MGP team and wider CAFOD staff as well as external stakeholders to coordinate the delivery of engagement activities that reach priority audiences and are in line with wider CAFOD engagement activity.

• Ensure that the MGP prospecting and outreach strategy is in line with the wider organisation strategy and priorities, communicating progress with colleagues across the organisation regularly.
• Establish and work to clear success measures and KPIs, set targets for the overall strategy and specific engagements, and ensure appropriate tools and resources are in place to achieve them.

 Administrative, Support, and Planning

• Support in the administration of corporate donor portfolio, working with CAFOD colleagues to transition donors out of and receive donors into the corporates portfolio when necessary.
• Work with the Corporate Partnership Manager and Philanthropy Manager to shape strategy, support forecast targets and activities as well as reporting,  planning and budgeting.

 Safeguarding

• All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Job Specific Competencies

Essential Criteria

• Clear understanding of corporate partnership and major donor fundraising and an ability to build relationships at various levels to achieve objectives.
• Comfortable in the major donor and business environments; understand what decision-making processes may influence the support for charities.
• Strong in writing effective supporter communication material and confident presentation skills.
• Strong research skills to identify potential donors and engagement opportunities within priority communities.
• A sound knowledge of the life, structures and networks of the Catholic communities of England and Wales and how to effectively engage those who may support through major gifts.
• Strong organisation skills and ability to co-develop tailored donor engagement plans with internal and external stakeholders, ensuring alignment with broader fundraising goals.
• Passionate about overcoming global poverty and injustice.

Desirable Criteria

• Experience of working in a major gift environment.
• Proficient in using donor databases and internal systems to maintain accurate records and support reporting needs.
• Knowledge and awareness of the field of international development and humanitarian aid
• Experience using creative and innovative methods to foster engagement successfully.
• Understanding and operational experience with GDPR

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process. 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures. 

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

We’re looking for a PWP or Low Intensity Psychological Worker who will support survivors and their loved ones with evidence-based low intensity interventions.

You’ll play a key role in supporting clients, managing communications, and assisting with volunteers. You will work closely with our Community Development and Criminal Justice Services Practitioners to ensure survivors have access to proper support. All staff have a Thematic Leadership area to expand the organisation’s knowledge in areas impacting male survivors and their loved ones.

You’ll be a qualified and experienced practitioner working with trauma with a background of mental health and engagement. We’re especially keen to hear from people with experience in working with men, sexual harms and their loved ones, but we value transferable skills too. If you’re passionate about creating a society where no male survivor is left behind, this could be the role for you.

Why Join Us?

• A competitive salary.
• Annual leave package with incremental rises plus bank holidays.
• Company sick pay.
• Birthday annual leave.
• Monthly clinical supervision.
• Pension contribution.
• A range of discount and benefit programmes.

** Please Note, all Job Descriptions are currently pending review **

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.

The Senior Finance & Operations Manager is a multi-functional role at the heart of Peer Power Youth. You will ensure that the charity is well-run, financially sound, compliant, safe, and operating in line with our mission and values.  This role oversees our core business functions: finance coordination, HR processes, charity governance, risk, compliance, systems, facilities oversight and office management, with some support from external contractors e.g. for HR and IT.

A key part of your role is supporting the CEO and the Board. You will prepare meeting papers, ensure timely management accounts and reports, maintain compliance calendars, and help ensure trustees have the insight they need to make strategic decisions. Your work will enable the Chief Executive, senior leadership team and youth engagement teams to focus on delivering impact for children and young people.

This is a role for someone who enjoys variety, responsibility and problem-solving and who wants to help build a thriving, values-led, empathetic organisation.

We recognise that people bring experience from different sectors. If your background is in education (e.g. as a Bursar or Business Manager), the public sector, or another values-driven organisation, we encourage you to apply and help us understand how your skills translate to this role.

About Adolescent Health Study

The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Location: Remote working. Must be willing and able to travel to London, Edinburgh and elsewhere across the UK to support business need

Reporting to: AHS Chief Information and Technology Officer (to be appointed Spring 2026)

Hours of Work: FTE 37.5 hours per week

Purpose of the post

The Strategic Data Lead will play a critical role in managing the study’s data pipeline, devising and implementing strategies for the collection, management, storage, documentation and curation of complex participant data, and sharing data with research users. In particular, there will be a need for innovative, remote data collection methods that are acceptable to children and young people taking part in the study. The role holder will provide specialist advice, direction and input to the wider scientific team to maximise the potential of the study data and future proof the resource. They will drive forward innovative solutions which enable the long-term strategic vision for data management in the study.

Main responsibilities

Strategy

• Provide expert input into the design and delivery of the study before data collection begins, maximising data quality and efficient management from the start.
• Devise and implement a data management strategy, including appropriate data architecture, meta-data and data pipeline(s), to support the study’s aims and meet the needs of the research community.
• Consider the long-term strategy for data preservation and discoverability, to futureproof the resource and ensure maximal use.

Technology and innovation

• Identify and oversee the delivery of novel solutions for collection and management of complex health data, including transfer of data from specialist equipment and mobile technology, such as wearables or app-based data.
• Lead procurement activities, where required, to support the data management strategy, translating the needs of users into appropriate specifications and working with third parties to oversee delivery of solutions.

Risk management and compliance

• Oversee the development, management and continual improvement of all procedures used to process, manage and store data, ensuring that they are kept up to date and comply with relevant legislation and local guidelines.

Collaboration and Stakeholder Engagement

• Build relationships with other longitudinal population studies (LPS) in order to seek advice where appropriate and ensure sharing of best practise within the LPS community.
• Work closely with researchers, data scientists and national bodies, such as Population Research UK and the UK Longitudinal Linkage Collaboration, to support study objectives.
• Consult and co-operate with colleagues and stakeholders, including children and young people, to support the use of the study’s data for collaborative research purposes, identifying opportunities to maximise the potential of the data.
• ​Offer creative solutions to issues that arise, consulting with and influencing stakeholders with differing expectations, ensuring the impact of any change is communicated and understood by those involved.

Essential criteria:

• Proven track record of managing large and complex data sets within an academic, research or similar environment, including different types of data from multiple sources, including those with complex ethical and governance requirements.
• Thorough understanding of legislation regarding data management, confidentiality and security.
• Understanding of research governance.
• Demonstrable experience in developing and implementing a data management strategy.
• Experience of implementing current and developing technologies used for collecting, storing and accessing research data.
• Excellent organisational skills with the proven ability to manage multiple competing projects simultaneously to achieve deadlines.
• Educated to degree level in Computer Science or related discipline or equivalent experience.
• Proven innovation and pro-active problem-solving skills.
• Proven ability to influence and negotiate with different levels of staff and external contacts.
• Excellent communication with both internal and external stakeholders including the ability to communicate technically complex ideas at an appropriate level.

Desirable criteria:

• Proven skills in programming using various languages and technologies including understanding of data manipulation and statistical packages used to manage, manipulate and analyse data e.g. SQL, Python, R.
• Proven ability to effectively lead, direct and manage a team of technical staff.
• Experience of working with a longitudinal research study, or equivalent, at a senior level.
• Excellent presentation skills, with experience of presenting to diverse audiences.

Working Environment

• Full time role with flexible working arrangements.
• AHS is a national organisation, and our activities take place across the UK.
• Flexible working will be required across several geographical locations in the UK.  Travel may be required to AHS locations, fieldwork sites and partner organisations.
• As a small charity, we offer a range of benefits, including enhanced sickness and family-friendly pay, additional annual leave, the opportunity to purchase up to five extra days’ holiday each leave year, a 10% employer pension contribution, and one paid volunteering day per year.

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply online with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is EoD Sunday 25 January 2026.

Interviews are currently expected to be held during the week commencing 23 February or 02 March 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership and delivery teams. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers. 

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance. 

In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements. 

You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability. 

The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success. 

You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team. 

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Sunday 18th January 2026 2330 hrs

How to Apply 

To apply, please submit your CV, covering Letter & additional information form to the email provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.

You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.

If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

The purpose of this role is to deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and good practice, to our Clinic and Animal Behaviour teams in London and to our Battersea Old Windsor and Battersea Brands Hatch sites. The postholder will provide expert HR advice and support to line managers and staff, coaching and empowering managers to lead on people matters with support and guidance where required.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 26th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview (online via Teams): w/c 2nd February 2026
Second interview (if necessary, in person): To be confirmed

For full details on the role, please download the recruitment pack.

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

Do you want to empower and support older people needing care and their families? Are you passionate about using your advice skills to improve people’s experience of care? Join our team!

Care Rights UK is the charity focused on promoting the rights of older people needing care. For over 30 years our national advice service has been a lifeline for older people and their loved ones. We're looking for an adviser to join our growing team. 

You would be welcomed into our small, dedicated, friendly team. You would provide information, advice and support to people across the UK, primarily the relatives and friends of older people needing care. You would help people to understand the care system, their rights and entitlements, and guide them through problems they are experiencing with care services.

We use an empowering model of advice, helping clients to identify what they want to achieve and how to go about it. We aim to give people the knowledge and confidence to take control of their own situation. We also provide additional support to those who need it (such as letter writing).

You would be at the heart of Care Rights UK’s work, delivering our core advice service. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.

This is an exciting time to join the charity, as we invest in growing our advice service. You would help us to diversify and increase our reach across the UK. You would work closely with our small team to ensure our advice service aligns with our campaign, policy and communication work, as the charity pushes for a better care system.

The ideal candidate will be a positive, resilient, can-do person, with a passion for using their advice skills to champion the rights of people needing care. Even if you feel you don’t meet all the criteria outlined in the person specification, if you’re keen to learn and to apply your skills, we’d love to hear from you!

What you can expect from us

• Friendly, welcoming, supportive colleagues in the staff team and on the Board of Trustees
• One-to-one support from a friendly, empathetic and experienced line manager
• Peer support from colleagues in the advice team and wider staff team
• Regular contact with advice team colleagues to discuss cases, workload etc, and weekly team meetings to share updates, opportunities and impact
• A thorough induction to the charity, our work and mission
• Training to help you fulfil your role and to develop your knowledge of care laws across the UK
• Opportunities for sharing skills and knowledge with colleagues who are experts in their fields
• To be part of a dynamic team pushing for real change in the care sector
• Access to 24/7 Employee Assistance Programme – access to counselling, adviceline and other wellbeing support
• Hybrid working – the role can be carried out from anywhere in the UK, although attendance at face-to-face team meetings and training days will be required
• Flexible working – we welcome applications from candidates wishing to work up to 28 hours per week and will consider job shares or other options such as compressed hours

We are committed to providing inclusive services, accessible to everyone. We value equality and inclusion and are committed to encouraging diversity amongst our team. We respect and value people’s differences and aim to create a culture where every team member feels respected and able to give their best. We particularly encourage applications from minoritised groups including carers and people with lived experience of care. This helps us to ensure our staff team reflects the diversity of the communities we exist to serve. 

What our adviser says:

"One of the things that attracted me to the role was that, as an adviser in a small organisation, you get a real insight into how the work of your team influences and informs policy work. It's a part of the job I enjoy the most and I've learnt so much from this. In larger organisations I wouldn't have this level of exposure to my colleagues working in other departments – you really get to see the full circle of the work Care Rights UK does.” Jo Holoway, Care and Support Adviser at Care Rights UK

Shape the Future of a World-Renowned Institution.

Director of Development
Employer: King’s College, Cambridge
Salary: Starting salary in the region of £90,000 – £100,000 with scope to go beyond for a leading professional with outstanding experience and track record.
Location: Cambridge, UK

King’s College, Cambridge is embarking on the next chapter of its long and influential history and is seeking a Director of Development who can imagine, articulate and drive a bold philanthropic vision for the College.

For more than five centuries, King’s has been a place where ideas, discovery and creativity flourish. Its Chapel stands as one of Europe’s great architectural achievements; its Choir is recognised globally; its students and scholars have shaped culture, science and society. The College is now looking for a development leader who can help secure the resources that will enable it to thrive for generations to come.

Joining King’s at a moment of real momentum, you will build on the achievements of the recent £100 million campaign and design the next strategic phase of fundraising. This will include championing initiatives that broaden access, strengthen support for students, enhance academic excellence, and protect the unique historic fabric of the College.

You will have substantial experience in securing major gifts, a confident and motivating leadership style, and experience of cultivating deep, lasting relationships. A key member of the leadership team, you will work closely with a vibrant global community of alumni and build new partnerships with individuals and organisations who share King’s commitment to excellence, inclusivity, innovation and positive societal impact.

King’s is a place that encourages independent thought, creativity and meaningful contribution to society. Among our alumni are Nobel laureates, world-changing scholars, and trailblazers. Central to our mission is ensuring that exceptional students, whatever their background, can flourish.

As Director of Development, you will be elected to a Fellowship of the College, joining a vibrant, diverse and dynamic community. This position offers more than professional advancement - it represents a rare opportunity to make a lasting contribution to an institution whose commitment to education and innovation has shaped the world for over five centuries.

Closing date: Midnight on Sunday 1 February.

First round interviews are expected to be held the week of 23 February with second round interviews the week of 2 March 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

King’s College, Cambridge is partnering with Constellate Global Talent on this search. No agencies please.

Country Director – Scotland

We are seeking an experienced and credible senior leader to provide strategic direction and operational leadership for a national fostering charity’s work in Scotland.

Position: Country Director – Scotland
Salary: £53,836 to £59,012 per annum
Location: Glasgow, with hybrid and home based working considered
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: Sunday 25 January 2026

About the role

This is a senior leadership role with responsibility for leading and delivering the organisation’s vision, strategy and impact across Scotland. As a member of the Leadership Team, you will provide strategic oversight, manage people and budgets, and act as a key external representative with government, regulators and sector partners.

Key responsibilities include:

Providing overall leadership and management of the organisation’s work in Scotland
Developing and delivering Scotland specific strategies aligned to UK wide objectives
Leading, managing and supporting staff, volunteers and associates
Building and maintaining strong relationships with national and local government, regulators, fostering services and members
Acting as a spokesperson and senior representative in Scotland
Overseeing the design, delivery and evaluation of impactful programmes for foster carers and children
Driving robust monitoring, impact measurement and reporting
Securing funding through grants, tenders and partnerships
Holding and managing budgets in line with organisational policies
Identifying opportunities for innovation, collaboration and sector improvement
Growing individual and corporate membership across Scotland
Acting as safeguarding lead for the country and ensuring compliance with safeguarding policies

About you

You will be an experienced senior leader with strong credibility across children’s social care and fostering, comfortable operating at strategic and operational levels.

You will bring:

Senior leadership and management experience within children’s social care or a closely related field
In depth knowledge of foster care practice and policy across the UK
Experience of working with statutory local authority services and senior stakeholders
Proven ability to lead teams, manage change and deliver strategic plans
Experience of managing budgets and securing funding
Strong relationship building, influencing and communication skills
Sound safeguarding knowledge and practice
Excellent organisational and IT skills, including confidence using Microsoft Teams and Office 365
A clear commitment to equality, diversity and inclusion and to the organisation’s mission and values

Desirable experience includes a social work qualification, experience in the voluntary or independent sector, working across a national remit, or lived experience of foster care.

About the organisation

The organisation is the leading fostering charity in the UK, working to improve outcomes for children and young people through support, advocacy, programmes and membership services for foster carers and fostering services. It operates across all UK nations, working closely with governments, regulators and partners to influence policy and practice.

Other roles you may have experience of could include; Director of Children’s Services, Head of Fostering, Assistant Director Social Care, Regional Director, Service Director, Programme Director, Policy Director, Operations Director, Strategic Lead Children’s Services, Senior Social Work Manager, National Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Would you like to use your partnership-building skills to make a difference in the lives of learning disabled and autistic young people?

Are you an experienced fundraiser looking for an opportunity to help shape new business opportunities?

This is a new role in the organisation to help us meet the growing need for a safe space for learning disabled and autistic young people to thrive in. You will play an important role in shaping our new business offer and work closely with the Fundraising and Communications Manager to grow our corporate income, partnerships, and major donor income streams. 

Key responsibilities: 

• Contribute to and help deliver our new business strategy in line with our organisational priorities 

• Actively pursue and create new opportunities for Caxton’s fundraising 

• Develop a new business pipeline by researching and building relationships with companies whose values align with our work 

• Design and deliver tailored cultivation journeys to convert prospects into high-value partners 

• Prepare clear proposals, pitch decks and budgets to support partnership development 

• Work closely with the Fundraising and Communications team to create materials and pitches for potential and existing partners 

• Maintain accurate records of all partnership activity on our database to support good stewardship, forecasting and reporting 

General requirements: 

• To amplify the voices of learning disabled and autistic young people

• To ensure that no young person suffers discrimination in access to provision as a result of their gender, ethnic identity, sexuality, disability and/or social background.

• To work within and according to Caxton Youth Organisation’s policies and procedures. 

• To work in a supportive manner with the staff team, volunteers, and trainees.

• To undertake training relevant to the post, as identified through supervision. 

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups. 

Person Specification 

Essential 

• Experience of moving fundraising relationships through a pipeline from identification to active supporters.

• Significant and demonstrable experience of building five figure partnerships.  

• Good, demonstrable knowledge of commercial sector and how to access decision makers.  

• Working to KPI’s and annual targets 

• Understanding and experience of brand and strategic charitable partnerships and/or Charity of the Year style partnerships 

• Demonstrable experience of supporter relationship management to aid retention, maximise income and secure repeat support 

• Strong organizational skills and attention to detail 

• Excellent written and verbal communication skills 

• A proactive, can-do attitude and willingness to learn 

Desirable 

• An understanding of challenges faced by learning disabled and autistic young people

Personal Attributes and Other Requirements 

• Strong sense of collaborative work, excellent communication and interpersonal skills. 

• Highly motivated, curious and thoughtful 

• Self-starter, able to use own initiative to show insight and manage competing deadlines. 

• Is dependable and professional. 

Caxton Youth Organisation:  

Caxton Youth Organisation is the only specialist youth club of its kind for learning disabled and autistic young people in Westminster aged 11 to 25. There is nowhere quite like Caxton Youth Club; that’s what the young people we work with and their families tell us, and we passionately believe it too. 

Caxton has been around for 77 years, quite something for a small but mighty charity, and our longevity says so much about the importance of the services we provide to ensure young people with disabilities in Westminster are able to advance in their personal development, develop a sense of belonging in our community, and lead independent and fulfilling lives. 

The majority of our work is delivered at our dedicated youth club in South Westminster. Our youth work team focus on young people’s social and emotional wellbeing, independence, employability, creating community and opportunities, social action and health & getting active. All these topics are explored during weekly youth club sessions which take place in the evenings, and young people are supported to attend thanks to our very own Caxton minibus which collects and drops participants home across the borough. During school holidays we run trips, including residential trips, giving our members the opportunity to experience life outside London, and parents and caregivers some much needed respite.

Essential Safer Recruitment Criteria 

1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties. 

2. The candidate must be able to provide at least two relevant references prior to taking up the post. 

Application Process: 

Please submit your CV and cover letter outlining your suitability for the role through Charity Jobs before the closing date. We will be doing rolling interviews as we receive applications.

We will host first-stage interviews the week of the 26th of January. 

Applicants must have the legal right to work in the UK. You will also be required to work from our London office/clubrooms at a minimum of once a fortnight, preferably once a week, as part of our hybrid arrangements