Jobs
Shop Cover Manager
Ref: REQ004342
£30,331.58 a year includes allowance and car allowance
Permanent - 35 hours per week
Field Based to cover North England & North Wales
Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Permanent, 35 hours
The role includes a £1,750 allowance and £5,000 car allowance
Location - Supporting Scope shops based in the North and Wales. It is therefore essential that you can travel within this geographical area.
We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in the North and Wales. These include: Bramhall, Buxton, Cambridge, Chester, Colwyn Bay, Halesowen, Kenilworth, Leek, Liverpool, Northfield, Northampton, Pwllheli, Sale, Shirley (Birmingham) and Shrewsbury.
This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Divisional Support Lead you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.
To be successful in this role
· You’ll need a commercial, can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers
· Possess a strong work ethic
· Have a great attention to detail and have a creative eye for displays.
· Be proficient in the use of Microsoft Office
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Please note that successful candidates will be subject to an enhanced DBS check.
How to apply
Please visit our website and apply online.
Application closing date - 12.08.25
Contract type: Temporary
Location: Peckham Rye
Hours: Full time
Pattern of work: Hybrid – 3 days in the office
Are you an immediately available Finance Officer passionate about working for a charity impacting young lives?
Do you want to work in a small and busy team to expand on your knowledge and experience of Finance?
If so then this exciting Finance Officer role is the right role for you.
Reporting to the Director of Finance and Resources, your duties as the Finance Officer will include;
• Processing all transactional invoices
• Completing payment runs
• Completing month end reconciliation including bank and supplier statements
• Assisting with year end support
• Completing accruals and prepayments
This is a role that will grow as the charity grows given you more exposure to financial management and reporting.
The skills you will to your role as Finance Officer will include your knowledge of debit vs credits, double entry booking and experience in a similar role ideally within the charity and not for profit sector.
If you are interested in applying for the position of Finance Officer through TPP Recruitment please do so by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Lead
About Charity Right
At Charity Right, we are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
You’re not here just to talk at people you’re here to build with them.
As Community Engagement Lead, you’ll lead our communications across owned channels website, email, social, and SMS and bring our products and campaigns to life both online (80%) and offline (20%). You’ll manage the comms calendar, build and engage our supporter tribes, and develop and nurture relationships that drive both meaning and momentum.
From co-leading our TEDx-style “Rightio” events to firing off community polls and storytelling threads, you’ll shape the way our community connects, feels, and supports. You’re the heartbeat of conversation and the guide behind every message we send.
Key Responsibilities
Strategic Messaging & Community Planning
- Lead the communications calendar—ensuring every campaign, product, and moment is messaged clearly and cohesively.
- Build storytelling strategies for different community types: cause-driven, emotional, spiritual, and humour-led audiences.
- Ensure messaging builds brand affinity, drives engagement, and primes for action.
Owned Channels: Website, Email, Social & SMS/Whatsapp
- Regularly update our WordPress website keeping copy fresh, compelling, and campaign-aligned.
- Plan and deliver supporter emails and SMS that deepen trust and inspire action.
- Use social media to connect and converse not just broadcast tailored to platform-native behaviour.
- Ensure tone, timing, and message consistency across all owned channels.
Community Building & Engagement
- Cultivate and grow digital communities through comments, DMs, WhatsApp groups, and niche platforms like Discord or Reddit.
- Elevate community voices and UGC so the movement is shaped by those within it.
- Spot trends, cultural shifts, and mood changes and adapt communication accordingly.
Offline Presence & Integration
- Co-lead and host in-person “Rightio” masterclasses and community roundtables capturing stories and feeding them into digital comms.
- Travel across the UK to events so being mobile and adaptable is essential.
- Bridge the gap between digital and physical experiences, turning real moments into powerful online content.
Cross-Functional Collaboration
- Collaborate with Product and Digital teams in Marketing, and with Partnerships and Programmes across the organisation.
- Brief designers, support campaign planning, and align supporter journeys across departments.
- Monitor channel performance and community feedback, reporting back learnings and areas for optimisation.
Success Indicators
- Growth in active community engagement across social and messaging channels
- Improved supporter retention through higher email open and click-through rates
- Consistent use and sharing of user-generated content across campaigns
- Strong turnout and positive feedback from community-led events
- Steady growth in followers, subscribers and opt-ins across digital channels
Essential Skills and Experience
- A natural communicator online and in person with storytelling instinct and social intelligence.
- Experience managing digital communities and cross-platform content calendars.
- Copywriting strength across formats from IG captions to web pages to supporter emails.
- Cultural fluency aware of trends, tones, and the emotional heartbeat of your audience.
- Able to attend UK-based events as needed.
Desirable Skills and Experience
- Experience in campaign or comms roles within a cause-based or values-led space.
- On-camera confidence or event hosting ability.
- Background in supporter engagement, public storytelling, or grassroots organising.
Employment Type: Permanent, Full-Time
Location: London Based | Remote Working
Salary: £29,00 - £33,000 per annum, depending on experience
Reports to: Digital Growth Manager
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
Make a difference in Dads lives – become our new Dad Matters Coordinator!
Job Opportunity: Dad Matters Coordinator
Location: Across Surrey, with a focus on East Surrey
Employer: Home-Start Surrey
Hours: Full time, 37 hours a week
Salary: £27,000 - £30,000
Contract: Permanent
About Us
Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.
Dad Matters Surrey exists to support dads to have the best possible relationship with their families. We do this by providing 1:1 and group peer support, helping Dads make sense of parenthood, and providing or signposting Dads to mental health support and access to relevant services. Working closely with other professionals, we are able to better support dads in the first 1001 days of their parenting journey.
We are excited to be expanding Dad Matters project in Surrey and are looking for an enthusiastic, passionate and confident Dad Matters Coordinator to help us drive this important work forward.
As Dad Matters Coordinator your key responsibilities will include:
- Deliver 1:1 and group sessions for dads, with a focus on East Surrey.
- Raise awareness of mental health and parenting support available to fathers.
- Support volunteers with lived experience of fatherhood.
- Collaborate with Home-Start Coordinators to ensure holistic family support.
We’re looking for someone who is:
- Passionate about supporting dads and families.
- An excellent communicator and relationship-builder.
- Confident working independently and as part of a small team.
- Knowledgeable about perinatal mental health and the challenges faced by dads.
What We Offer
- Flexible working hours and locations.
- A supportive, values-driven team culture.
- The chance to make a real, lasting impact on families in your community.
Deadline for applications: 5pm Friday 8th August
First Interviews: Thursday 18th & Friday 19th September
Second interviews: w/c 22nd September
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start Surrey is committed to equal opportunities and safeguarding children. All roles are subject to an enhanced DBS check and references.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Supplementary Schools Support Officer
Role Overview
This is an exciting opportunity to join Young Hammersmith & Fulham and support a five-year collaborative initiative between Young Hammersmith & Fulham and Young Ealing Foundation, focused on strengthening supplementary schools across both boroughs. The Supplementary Schools Support Officer will provide practical support to supplementary schools, helping to improve educational outcomes for young people from diverse communities, preserve cultural heritage and mother-tongue language education, and create a thriving network of supplementary schools that share best practices and resources.
Key Details
- Line Manager: Membership and Sector Development Manager
- Salary: £30,000 pro rata (16 hours per week - approximately £12,000 per annum)
- Location: Hybrid – Young H&F & YEF offices and flexible working across Hammersmith & Fulham and Ealing boroughs
- Hours: 16 hours per week, flexible working including evenings and weekends to accommodate supplementary schools' operating schedules
- Contract: Permanent (project funded until March 2030)
- Annual Leave: 25 days per year plus bank holidays and Christmas closure period (pro rata)
- Start Date: September 2025
Key Responsibilities
Programme Management and Support
- Conduct regular site visits to supplementary schools across both boroughs (approximately 8 hours in each borough per week)
- Identify development needs of supplementary schools and connect them with relevant training and networking opportunities
- Support the grants programme, advising schools on applications and monitoring funded projects
- Facilitate termly network meetings to promote collaboration, information sharing, and professional development
- Organise training sessions based on identified needs, covering safeguarding, teaching methods, governance, and fundraising topics
- Plan and deliver an annual celebration and showcase event for all participating schools
Communication and Relationship Building
- Develop and maintain relationships with supplementary schools across both boroughs
- Create regular communications through a dedicated newsletter and online platforms
- Build connections between supplementary schools and mainstream education
- Liaise with key partners, including local authority education teams, cultural organisations, and the National Resource Centre for Supplementary Education (NRCSE)
- Report to the joint steering group/strategic panel on progress and outcomes
Monitoring and Evaluation
- Monitor the impact of grants on supplementary schools and the children and young people they serve
- Collect data on attendance, participation, and outcomes
- Develop case studies that demonstrate the impact of the project
- Support participating schools in evaluating their own provision
- Contribute to the overall project evaluation framework
Person Specification
Essential Skills and Experience
- Understanding of supplementary education and its importance for children and young people from diverse communities
- Experience of working with community organisations and/or education providers
- Strong interpersonal skills and the ability to build relationships with diverse stakeholders
- Excellent organisational abilities, including managing a varied workload across multiple locations
- Good communication skills, both written and verbal
- Experience in providing capacity-building support to organisations
- Ability to work flexible hours, including some evenings and weekends
- Self-motivated with the ability to work independently
- Commitment to equality, diversity, and inclusion
Desirable Skills and Experience
- Knowledge of the supplementary school sector in London
- Understanding of safeguarding practices in educational settings
- Experience in grant management and monitoring
- Familiarity with the communities in Hammersmith & Fulham and/or Ealing
- Knowledge of multiple languages relevant to local communities
- Experience in delivering training or facilitating network meetings
- Understanding of monitoring and evaluation methodologies
Benefits
- 7% Employer's pension contributions
- Travel and Hospitality Expenses
- Work Phone
- Death in Service payment of three times your salary
- Cycle to Work Scheme
- Tech Scheme for discounted purchases of new personal laptops/smartphones
- Optional one-to-one external support for personal development
- Potential training opportunities
- Occasional team lunches and away-day activities
About the Project
This is a five-year collaborative initiative between the Young Hammersmith & Fulham and the Young Ealing Foundation to support supplementary schools across both boroughs. The project has two main components:
1. A grants programme providing £50,000 annually (£25,000 per borough) to support supplementary schools, with an average grant of £3,000 per school.
2. A dedicated Supplementary Schools Support Officer working around 16 hours per week, who will offer practical support to schools.
The project aims to enhance the capacity and sustainability of supplementary schools, improve educational outcomes for young people from diverse communities, preserve cultural heritage and mother-tongue language education, foster a vibrant network of supplementary schools, and strengthen links between supplementary provision and mainstream education.
About Young Hammersmith and Fulham
Young Hammersmith & Fulham is a membership charity dedicated to strengthening our borough's youth sector by supporting the charities, organisations, and professionals working with young people. Our vision is a borough where every young person can thrive, supported by a strong, connected and well-resourced youth sector. Our mission is to strengthen Hammersmith & Fulham's youth sector by supporting the charities, organisations, and professionals working with young people across the borough.
We support over 100 organisations through exclusive member-only grants, expert-led training, collaborative networks, and tailored support. We create both physical and metaphorical space for discussion and collaboration, while embedding youth voice into our decision-making through our Young Grantmakers and Youth Advisory Board.
Our membership scheme is open to everyone working with children and young people aged 0-25 in Hammersmith and Fulham, including youth clubs, charities, schools, businesses, voluntary groups, and public sector organisations. We provide dedicated one-to-one support to voluntary youth organisations with an annual income of under £50,000, and offer advice, guidance, and collaboration opportunities to all our community members.
Diversity and Inclusion Statement
Young Hammersmith & Fulham is committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences, and we do not discriminate on the basis of ethnicity, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
How to Apply
To apply for this position, please send your CV and a cover letter detailing your relevant experience and why you're interested in this role. The deadline for applications is Friday, 8th August 2025
Support our Membership to provide meaningful and memorable opportunities for young people.

The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Adult Caseworker (known internally as an Independent Victim Advocate) to join the team in Wiltshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
Ongoing training & support with opportunities for career development & progression
About the role:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As an adult caseworker you will:
- Ensure the delivery of excellent services to victims of crime through the direct provision of information and practical and emotional help from the point of crime, and onwards throughout the criminal justice process, where appropriate
- Ensure that the overall aim of helping people cope and recover from the effects of crime is achieved
- Act as a single point of contact, to undertake effective need and risk assessments of victims and their circumstances
- Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims to enable them to cope and recover from the impact of crime
You will need:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Ability to needs assess, risk assess and empathise with the victim
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a CIC your responsibilities would include:
· Developing and coordinating carer and volunteer-led projects across Lincolnshire and centrally.
· Coordinating volunteering in the Lincolnshire area.
· Developing and running the Lincolnshire Carer Forum and co-production projects.
· Working as part of the Community Inclusion Team
About you
To be successful in this role you will need:
· Experience of working within the health and Social Care Sector is desirable.
· Good organisational skills with the ability to work in a proactive, flexible, and innovative way to meet objections.
· Experience of delivering projects/initiatives that aim to empower communities.
· Knowledge and experience of delivering volunteer-led programmes of work.
· Experience of recruiting and developing ongoing relationships with volunteers.
· Knowledge of co-production; with experience an advantage.
· Ability to network, develop and sustain joint work between agencies, including establishing good working relationships.
· Ability to build positive and constructive working relationships with colleagues at all levels across the organisation.
· Strong IT skills, use of (Microsoft applications, Word, Excel, Outlook), mobile telephone and social media platforms.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview process
All successfully shortlisted candidates will be invited to interview.
Closing date: 15 August 2025 – We reserve the right to close this vacancy early if we receive sufficient applications for the role
Interview date: To be confirmed
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.
The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff. It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.
Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.
Further information about Respond
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
Deadline for applications – Rolling recruitment
Interviews - TBC
Start date – TBC
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 21 hours per week. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments.
Contract: Permanent
Responsible to: Information & Advice Manager
Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy.
Salary: £28 – 33,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.
Work as part of a team giving great support to local older people
Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.
Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing.
We currently have an excellent opportunity for a Welfare Benefits Advisor to join the team. The role will include:
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Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.
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Providing Information & Advice on other topics older people require support with.
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Providing support via home visits, over the phone and in community settings.
We are looking for:
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Experience of giving information & advice.
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Experience of welfare benefits advice work and completing benefit forms.
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Good understanding of the welfare benefits system for older people.
Access to a car is required.
Please click redirect to recruiter to be taken to our website for the job description and how to apply. We will interview as and when we receive suitable applications.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.