Are you ready to be at the heart of an organization that’s revolutionizing music education in the UK? Dalcroze UK is on an exhilarating journey of growth and transformation, and we're on the lookout for a proactive and enthusiastic Administrator to join our team! No need to worry if you’re new to some of the tasks – we provide full training to ensure you succeed!
What You'll Do:
As our new Administrator, you'll be the backbone of our operations, supporting our mission to spread the magic of Dalcroze Eurhythmics across the country. Your role will be diverse and dynamic, including:
- Event Management: Assist in organizing our inspiring courses, events, and exams, ensuring every detail is perfect.
- Financial Admin: Help us keep our financial records in top shape, supporting our financial health and transparency. Basic bookkeeping skills would be helpful, but full training will be given.
- Digital Mastery: Manage and enhance our website, making it a go-to resource for our community, and keep our followers updated through our social media platforms.
- Trustee and Member Support: Provide crucial support to our Trustees and members, helping to foster a vibrant and engaged community.
Work Environment:
- Remote Flexibility: Work from the comfort of your home while staying connected with our team via phone, email, and Zoom.
- Travel Opportunities: Attend exciting events and meetings across the UK (with travel and accommodation fully reimbursed).
Key Events:
- Intensive Training Weekend Courses: Be a vital part of our high-energy training weekends.
- Spring Course in Manchester: Join us over the Easter break to support our innovative Spring Course.
- Summer Course in Cardiff (2024): From 4th to 10th August, immerse yourself in our biggest event of the year, held in vibrant Cardiff.
Additional Responsibilities:
- Annual Board Meeting in London: Attend our in-person board meeting each year and ensure accurate minute-taking.
Why This Role Is Special:
This isn't just a job; it’s a chance to be part of an exciting period of growth. Your contributions will be essential to the smooth running of our charity and the nurturing of a positive, engaged Dalcroze community. If you're looking for a role where you can make a real impact and be part of something truly special, this is it!
Ready to join our journey? Apply now and let’s make a difference together!
To apply, send your CV and a cover letter explaining how you fit the role by 23rd June 2024.
Interviews will be held w/c 8th July over Zoom.
The client requests no contact from agencies or media sales.
Head of Policy and Public Affairs
AdviceUK
Home-based with regular travel and meetings in London
Permanent
Full time with part time and job share options considered (4 days/28 hours)
£64,943 - £68,230 plus Regional Weighting (up to £4,454 in London)
Benefits including 20 days of annual leave, increasing by a day each year (to a maximum of 25 days), 3 days leave between Christmas and New Year, home working allowance, 6% pension, 2 days volunteering, season ticket and bicycle loan
Charity People are delighted to be supporting AdviceUK, a small charity which improves the lives of people in need of advice through support to its members, to recruit a Head of Policy and Public Affairs.
AdviceUK makes a big impact. Its stakeholder, policy and advocacy work is across devolved nations as well as the UK. They support members, so it is easier for them to help their clients, and by directly influencing policy-makers, decision-makers and funders. There are currently 700 AdviceUK members and 1.7m people were offered free advice by members on a diverse range of issues including debt, housing, benefits and immigration problems.
This is an exciting time to join AdviceUK's growing team as they launch a new three-year strategy. The organisation will be making a significant investment in capacity, new support services and innovation to deliver the support and advice that members, the wider advice sector and their communities need.
The Head of Policy and Public Affairs will lead and have oversight of all policy and public affairs activities; developing the function; establishing policy positions; delivering evidence-driven campaigns and effective stakeholder engagement; to secure policy change and funding to benefit people seeking advice and the communities served by members.
Key responsibilities
- Strategic Leadership: Develop and implement effective strategies for policy and funder influence, ensuring alignment with AdviceUK's strategic objectives. Provide ongoing strategic oversight of political and sector trends to inform decision-making.
- Policy Development and Advocacy: Lead the creation and coordination of clear policy positions, identify influencing goals, and overseeing responses to government consultations. Represent AdviceUK at external events.
- Public Affairs Management: Oversee a proactive public affairs strategy, build relationships with key government contacts, manage stakeholder engagement, ensure effective public affairs leadership, and amplify influencing work.
- Campaign and Media Leadership: Oversee the development of effective campaigns, mobilising support and leveraging media opportunities to raise awareness and drive action on priority issues for AdviceUK.
- Research and Evidence: Oversee research and analysis to support policy and campaign objectives, ensuring evidence-based insights inform advocacy efforts.
- Leadership and Management: Provide effective leadership to the Policy and Public Affairs Department as well as other staff, line managing the department, ensuring strong performance and supporting learning and development.
- Funding and Financial Management: Foster funder relationships to secure income for AdviceUK, manage departmental finances, and ensure efficient programme management of grant-funded initiatives.
The Head of Policy and Public Affairs will have at least 3 years' experience of working in a similar role and experience and/or an understanding of the social welfare advice sector, the issues faced by advice providers and the communities they serve. The successful candidate will have developed and delivered impactful policy and public affairs strategies that have led to demonstrable change either directly or by working in coalitions and partnerships. You will have experience of acting as a spokesperson including to the media, at events, to select committees and other government or funder-led working groups. You will be a strategic leader with the ability to build strong working relationships and manage and motivate a team. You will have strong analytical, organisational and prioritisation skills.
This role is home-based. You will need to attend meetings and events in London as part of the role and quarterly SMT meetings and all staff meetings with some travel across the UK and overnight stays. There may be out of hours work for which TOIL is granted.
How to apply
The application process is CV and Supporting Statement. For more information and for the full Job Pack, please send a copy of your CV to Jen D'Souza at Charity People as the first step. The closing date is 9am on Tuesday 25 June. Interviews will take place Friday 6 July in person in London. Travel costs will be reimbursed.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 7pm to 11pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 7pm to 11pm.
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.