Team Administrator Jobs in West Midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job description
Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident to design and carry out research, and tell the story of the findings in briefings and reports? Do you relish building relationships with external partners, and working together to bring about change? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.
As our Senior Research & Participation Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather evidence about the experiences of Barnet residents, and to collate existing data. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.
The role will involve building effective relationships with stakeholders including GP Practice Managers, voluntary sector organisations and NHS Integrated Care Board partners. You will work with these stakeholders constructively and persuasively, to seed partnership initiatives and achieve positive change for Barnet residents.
In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
Applicants must have lived experience of disability, which could include a mental health issue or other long term condition.
Interviews with held online on the 2nd and 3rd of July.
About Healthwatch
The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.
Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:
· Gather views and understand the experiences of patients and the public
· Make people’s views known
· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised
· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)
· Provide advice and information (signposting) about access to services and support for making informed choices
· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion
About Inclusion Barnet
Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability.
Please submit a brief covering letter with your CV outlining how your skills match the job description and person specification. In your covering letter, please advise where in the country you are based, and ensure that you explain how you would draw on insights from your own lived experience of disability to deliver the role. A DBS check will be required.
The client requests no contact from agencies or media sales.
Betknowmore UK is proud to introduce 'Your Voice Matters,' our latest project aimed at addressing the unique challenges of gambling harms within London's Black community. With a focus on removing barriers and reducing stigma surrounding seeking support, our strategy empowers individuals, communities, and faith leaders.
We are looking for an experienced Project Coordinator to join our team and lead the implementation of 'Your Voice Matters.' Collaborating closely with our Director of Support Services and fellow Betknowmore colleagues, you will oversee the delivery of workshops, facilitate focus groups, and participate in community engagement events. Supported by our partnership with The Faiths Forum for London, you will play a pivotal role in fostering relationships within the Black community to maximize the project's impact over the next two years.
This position is primarily home-based, with regular travel across Greater London as required. The role is full-time, offering a competitive salary between £33,000 - £35,000 per annum, dependent on experience and qualifications. Additional benefits include a pension scheme and generous work/life balance. This is a fixed-term appointment for a period of two years, subject to satisfactory role performance.
We seek to promote diversity and inclusion in our recruitment process, recognising the significance of authentic representation in effectively serving our communities. Therefore, candidates from the Black African and Black Caribbean communities are strongly encouraged to apply, as we are committed to building a team that reflects the diversity of those we aim to support.
This protected characteristic qualifies as an occupational requirement within this role, permitted under Schedule 9, part 1 of the Equality Act 2010.
As a growing charity with ambitious goals, you will be instrumental in working towards the following objectives:
-
Enhancing awareness of gambling risks and signs of harm among women and minority communities
-
Strengthening the knowledge and skills of external professionals, staff, and volunteers in understanding gambling harm and available support services
-
Mitigating the stigma associated with gambling harm among women and minority communities
-
Building confidence among women and minority communities to engage with gambling harm support services
-
Creating opportunities for women and minority communities to contribute to the design and delivery of services tailored to their cultural and social preferences
Primary Objectives
-
To cultivate a deep understanding of the distinctive challenges relating to gambling harm within the Black community. You will prioritise stakeholder engagement and be adept at facilitating community workshops, crucial components of the role
-
Deliver essential education on the potential impact of gambling and associated harms
-
A key aspect of the role will be stakeholder and collaboration management. Betknowmore UK works with partner organisations to ensure the very best standard of care for our clients, and we expect the postholder to demonstrate excellent customer service standards
- Strategically support outcomes to reduce overall inequalities in gambling harms, with a particular focus on Black communities, including women and affected others
Essential Skills & Knowledge
- An understanding of the role of lived experience in addiction recovery
- An appreciation and commitment to inclusivity and strengthening the voice of lived experience to help reduce stigma and contribute to social change
- Knowledge of charity governance, safeguarding and compliance requirements
- Strong administrative and organisational skills
- Experience of working with confidential and sensitive data and following best practices when handling this type of data
- Excellent communication skills, both written and oral, with the ability to communicate effectively with people at different levels
- Strong attention to detail and time management skills
- A willingness and capability to allocate sufficient time, on a flexible basis, to carry out effectively the duties and responsibilities of the post
- Ability to work positively in a team
- Ability to work independently, prioritise, plan and manage own workload
- Understanding of using an Apple Mac and relevant software e.g. Excel, Word
- Empathy with the Charity’s aims and objectives
Desirable Skills
- Knowledge of gambling and related issues
Please see our full Job Pack before applying.
The client requests no contact from agencies or media sales.
Maternity Cover
Full time
12-month contract, August 2024 to end July 2025
Location: Malvern/Remote working with travel to the office 1 or 2 days per month
Salary: Up to £55,000
The role:
The Head of Programmes is a wide-ranging and key role within the Smallwood Trust’s leadership structure working closely with the CEO, the Grants Team and the Board.
Important priorities for the Head of Programmes will include:
Working closely with the CEO to implement and operationalise Smallwood’s refreshed grant-making strategy which is due to be approved by the end of 2024. This will include budgeting and implementing/designing new grant processes and procedures where appropriate.
Shape and deliver an evaluation framework that enables us to more effectively track progress against our longer-term outcomes as identified in our theory of change and gender-lens framework.
Instill a learning and continuous improvement culture across the organisation, to ensure that a coherent approach is taken with our grants programmes and our funding meets the needs of our Grant Partners.
The role requires an established leader who is adept at demonstrating internal and external leadership and is able to provide robust grant management, ensuring programme quality and assurance to the CEO, the Board and major external funders.
The role will have 7 direct reports. You will be comfortable in the detail and bigger picture and be able to provide support and encouragement to the Grants Team across Smallwood’s grant and programme cycles and to ensure that best practice and learning from our grant programmes is shared externally and adopted internally.
Why work for us?
You will be joining us at an exciting time in our 135-year history. In the past 2-3 years we have received and continue to receive substantial funding to complement the income from our available investments. This role has scope to help Smallwood shift power to the women and communities it serves and to identify programmes that work in tackling gendered poverty.
What we can offer you:
- Generous annual leave entitlement- 25 days plus bank holidays- pro rata
- Flexible working conditions
- Employer contribution to pension scheme of 10%
- Enhanced Maternity/Shared Parental Leave and Pay
- Enhanced Sick Pay
- Promoting diversity and inclusion in the office
- Career growth and development opportunities through our commitment to learning
By working with us you are helping to change women’s lives.
Application instructions and timetable:
We will be holding a Question-and-Answer slot for those of you who would like to talk with us before applying for the role. This will take place on 4 June between 12 noon and 3pm. The CEO and Head of Programmes will be meeting with you.
If you would like to meet with the CEO and Head of Programmes before you apply please email Emma Crump (Head of Programmes) to arrange this. Her contact details can be found when you apply.
If you wish to apply for the position of Interim Head of Programmes, please submit the following by midnight on 24 June 2024:
- CV
- Cover letter (2 page maximum) answering our 3 questions:
(In order to help you answer these questions you can read our Strategic Plan 2022-2024 which is available on our webpage)
- Outline the main steps you would take to shape and deliver an evaluation framework that enables us to more effectively track progress against our longer-term outcomes as identified in our theory of change and gender-lens framework?
- What would you put in place to instil a learning and continuous improvement culture across the organisation, to ensure that a coherent approach is taken with our grants programmes and our funding meets the needs of our Grant Partners?
- Please tell us what you anticipate might be one of the main challenges that arise during the implementation of Smallwood’s refreshed grant-making strategy which is due to be approved by the end of 2024. This will include budgeting and implementing/designing new grant processes andprocedures where appropriate.
Please note applications which are received after the closing date may not be responded to.
Virtual interview date: w/c 1 July 2024. We will make both daytime and evening interview times available.
Please note, should we receive a large number of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date. Applications which are received after the closing date may not be responded to.
You may also have experience in the following: Program Manager, Program Leader, Program Executive, Senior Program Manager, Program Administrator, Program Supervisor, Program Coordinator, Program Operations Manager, Chief Program Officer, Program Development Manager, Director of Program.
REF-214371
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. So that these organisations are better able to develop, engage with others, and do what they want to do, better. We are a group of ethical and values-driven practitioners with expertise in civil society strengthening. Through our staff and global network we provide consultancy services, training and practical resources to support civil society actors in different ways.
We are particularly focused on organisational change and strengthening and providing support to strategy development, evidencing impact, and capturing, and responding to, learning. We work with organisations, movements and networks, and to strengthen the enabling environment for civil society. Our ambitious new strategy focuses on strengthening civil society ecosystems, rooted in local culture, methods, practices and knowledge bases, and connected to global learning and debate to enable further sense-making and collective action to change how civil society is supported.
About the role
As Senior Consultant – Organisational Development you will play a central role in the design and delivery of INTRAC’s Organisational Development (OD) offer as a core member of INTRAC’s OD Team. This includes contributing to a portfolio of OD consultancy, research and training assignments, either in a lead role, or as part of small or multi-disciplinary team with INTRAC network members, staff and partners, building on your expertise. You’ll be responsible for providing a mixture of content expertise, quality assurance and job management as well as designing and delivering training and facilitation sessions – often online, with participants from a range of contexts. You’ll help us build a global network of consultants, nurturing existing and new relationships, developing partnerships and securing resources.
In return we offer a competitive package and a chance to work in an established and well-regarded not-for-profit, focused on transforming and strengthening the ecosystem of civil society support, the way we do consultancy work, and wider systems change. You will also have the opportunity to learn from INTRAC’s wider research, training and consultancy work, delivered by specialists in this field from around the world.
The client requests no contact from agencies or media sales.
Salary: £30,000 per annum
Location: Hybrid to include Tyseley, Birmingham and home working
Hours: Full time 36.5 hours per week working Monday to Friday. Part time considered.
Contract type: Permanent
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.
We are looking for a generalist HR adviser to work with the Head of People to deliver the people strategies, working in areas including Employee Relations, Change Management, Learning and Development, HR Processes and Policies, Payroll, HR Administration, Succession Planning, Talent Planning, Talent Acquisition and Employee Engagement. Depending on the successful candidates experience and preferences they be assigned a lead role for some of the above areas of responsibility.
TAWS is an organisation in which change is a constant, and the successful candidate will need to be able to prioritise and change priorities very quickly. In a small HR team you will have the opportunity to gain experience in lots of the components of the HR machine. The HR Adviser will deputise for the Head of HR with the aspiration to be their successor in due course.
This role will be part of a team which currently consists of a HR Administrator, Volunteering Administrator and Head of People. The headcount for TAWS is circa 120. We will actively consider part-time applicants and flexible working.
Main duties
- Work with our managers and leaders to deliver their people priorities. Aligning with the core TAWS values
- Support and coach Managers with ER matters, but ultimately work with managers to design systems and processes that encourage managers to take ownership of managing their teams
- Support managers and all employees to take ownership of their own performance, careers and learning using and enhancing TAWS systems.
- Produce and assist with analysis of people data and metrics
- Work with managers to identify and develop their talent and support succession and talent management processes.
- Support the Head of People in the handling of full employee lifecycle administration – including on-boarding, flexible working requests, family friendly issues, absence management, contractual issues, administration of the HRIS (currently Sage), benefits administration, occupational health, DBS checking maintenance, off-boarding and whatever else may appear.
- Work with the Head of HR and managers in respect of people related projects which may be initiated from time to time.
- Work with the Finance team with regard to payroll delivery (extent depending on experience).
- Deliver Diversity and Inclusion interventions to raise awareness, encourage open and honest conversations and allow our people to be themselves at work
- Work with people managers to support them to identify, build relationships with and attract future talent
Knowledge, skills and experience
Good general operational HR experience – CIPD level 5 (or equivalent experience). Experience in 3rd sector and/or a SME organisation would enable you to understand quickly the challenges and the opportunities. But what is more important is that you have the confidence to take responsibility and the agility to change in direction.
- A real interest in what we do
- Knowledge of payroll would be an advantage.
- Able to roll your sleeves up and get involved – but ensuring that the longer term people agenda outcomes is focussed on
- A progressive, non-bureaucratic approach to HR
- A view that too much employee relations activity is a fail for the organisation
- An ability to work in an agile way
- An appropriate balance between challenging and supporting managers to ensure help make better decisions
- Excellent relationship building and communication, with the ability to move between listening to, guiding and coaching others at all levels
- The ability to make quick, sound decisions based on knowledge and judgment
- Common sense – always spots opportunities to simplify and improve processes to drive better results
- Marketing, communication and presentation skills to facilitate projects and initiatives
Staff benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Life Assurance – x4 your salary paid to beneficiary.
- Flexible working.
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- Experience of acting in a HR Adviser Capacity
- Experience in dealing with Employee Relations matters up to dismissal
- Experience in Full Employee Lifecycle administration
- Dealing with Payroll (data input or full process)
- Record of dealing with recruitment whether in an administrative capacity or leading
Closing date: Monday 3rd June 2024
Interview date: W/C 10th June
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
Would you like to work with an organisation that represents the diversity of communities across the UK? Do you have experience in delivering projects and influencing with impact at all levels?
We are collaborating with a charity that supports students from disadvantaged backgrounds to access top institutes. We are recruiting a University Access Officer to work in London across up to three schools This role includes travel to various sites.
The Contract:
- Salary: £23,400
- Working Pattern: Full-time (work from home on Fridays)
- Contract: Permanent
- Job Location: In and around Birmingham
- Reporting to: Programme Manager
Benefits:
- Holiday: 25 days + extra days off between Christmas and New Year
- Pension: Employer pension contributions of 3%
- Health and Wellbeing: Employee Assistance Programme, 24-hour GP access, Mental Health First Aiders
- Volunteer Allowance: 3 days per year to volunteer for a cause you are passionate about
- Commute Support: Travel allowance for expenses over £10 per day
- Discounts and Offers
- Learning & Development
- Celebrations and Social Events
About the Role:
As the University Access Officer, you will work with school staff at all levels, volunteer tutors, and the rest of the organisation's team to ensure the programme is delivered effectively. Other roles and responsibilities include but are not limited to:
- Engaging with students in school and enrolling them onto the programme
- Assessing student progress towards making successful university applications
- Uploading information onto the Salesforce database (training provided)
- Building and managing relationships with volunteers to ensure they have a positive experience of the programme
- Managing students' relationships with volunteers through monitoring systems, emails, and phone calls
- Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chairing and presenting at school meetings with senior management to report on programme progress
- Supporting the volunteering team by helping deliver volunteer training sessions and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off provided)
About You:
- Influence with impact at all levels
- Deliver projects and manage administration accurately
- Effectively time manage with excellent skills in planning and organisation
- Lead and manage change to embed the programme in schools
- Work independently at pace
- Manage upwards and advocate for your own needs
- Resilient and adaptable
- Skilled in building and maintaining excellent stakeholder relationships, both in person and remotely
If this exciting opportunity is of interest, please get in touch now. We are reviewing CV's as they come in. Our contact is looking to hold face to face interviews on the 4th and 6th June ( There is some flexibility of another interview date )
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Harris Hill is recruiting for a Part Time Director of Finance & Operations – Fixed Term Contract (16 Months) Hybrid near Birmingham.
- Salary: £73,500pa - £79,000pa FTE.
- Working pattern: 4 days per week
- Hybrid Working: 2 days is required at their offices, based near Birmingham.
- Contract length: 16 Months Fixed Term Contract
Person Specification
- Qualified accountant (with membership to a relevant professional body, e.g. ACMA, ACCA, ACA, or CA).
The Position:
You will report to the Chief Executive Officer and be a member of the Executive Leadership Team. You will be responsible for a Management Accountant, Financial Administrator (x2) and an Operations Administrator
Key Purpose
To develop an operational and financial management model, which is clearly aligned to the delivery of the charity’s strategic objectives and core services.
Key Responsibilities
- Overall strategic responsibility for finance and operations including insurance for property and personnel, along with policies, processes and procedures.
- Leading the annual financial planning process, ensuring that budgets reflect overall strategic plans.
- Strategic responsibility for ensuring that budgets, forecasts and management accounts are agreed to budgets.
- Lead contact for commercial aspects of all large projects including those with government bodies.
- Maintain cash flow forecasts.
- Manage the statutory annual audit including preparation of financial statements in compliance with relevant Charity SORP and accounting standards
- Manage the organisation’s payroll.
- Oversee the purchase and sales ledgers.
- Lead on VAT submissions, including outsourced VAT exempt calculations.
Leadership
- As a member of the Executive Leadership Team, contribute to and oversee the wider operational performance.
- As a member of the ELT ensure the continued improvement and commercial development.
- Be the escalation point for all finance, commercial and operational issues
Operations
- Oversee the provision of day-to-day operational support across all activities.
- Ensure all staff have the necessary equipment to do their roles.
- Ensure office maintenance, equipment & building purchase/lease, and maintenance are undertaken as cost-efficiently as possible.
- Ensure compliance with Health and Safety regulations.
- Manging the relationship with the outsourced IT provider
- Lead on ISO 9001 management framework.
- Overall responsibility for procurement of, and all contracts with, service providers
- Overall responsibility for management of cyber security risk and maintaining Cyber Essentials certification.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Individual Giving Manager
Closing Date:16 June 2024
Interview Date: 24 June 2024
Location: Hybrid, with work at both our Selly Park & Erdington Sites
Hours: Full time
Duration: Permanent
Salary: Corporate Band E, £33,882 - £39,601 per year
DBS Requirement: Basic
“Happy to talk about flexible working.”
We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.
The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy.
As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources.
Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives.
Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies.
If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.
You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.
If this sounds like the role for you then we’d love to receive your application!
The client requests no contact from agencies or media sales.
We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.
Summary of role responsibilities
-
Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.
-
Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 17 June 2024, 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: w/c 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
caba’s purpose
as an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances.
our vision is that everyone in the ICAEW community can fully participate in life.
your role at caba
to support the delivery of service by providing person centred expert advice, guidance and advocacy case management support, ensuring that people access appropriate support and caba provides impactful solutions to a variety of presenting issues for people in need to help them achieve long term sustainability and empower them to have greater control over their lives.
your key responsibilities:
advice and advocacy
· provide advice, advocacy, support and guidance to service users based around the specific needs presented and/or holistically identified for service users’ in the UK and overseas who are in hardship, living with long-term physical and mental health issues, have caring responsibilities and/or are potentially vulnerable and in distressing or crisis situations.
· take ownership of a full case workload, prioritising service users’ needs while engaging sensitively, research and propose an appropriate tailored course of action, confirming in writing so as to manage the service user expectations, and agree commitments, facilitating a positive service user journey.
· provide specialist advice and casework to service users with income maximisation, budgeting and challenging welfare benefit decisions, through detailed written submissions at mandatory reconsideration and appeal stages, including representation at first tier tribunal hearings and any other relevant hearings where appropriate.
· maintain safe working practices and ensure that home visits, safeguarding, GDPR and confidentiality procedures and policies are adhered to at all times.
· share insights with support service team and contribute to ongoing service development to ensure that the support meets the evolving needs of the service user.
grant making
· carrying out comprehensive reviews of applications for financial assistance on behalf of service users, writing accurate and impartial ‘reports’, preparing financial statements, making recommendations for donations and presenting to caba’s Support Fund members panel for approval or decline of financial assistance/donations/grants.
casework management
· work collaboratively with the support services team by providing advice with day to day cases relating to welfare benefits, as well as taking part in technical case reviews with peers in meeting caba’s quality assurance standards.
· support the service users with completing caba’s outcome and feedback survey to capture information to measure impact and improve services
· liaise with internal and external stakeholders to promote and share understanding of caba in house services, economic and social issues affecting our UK and overseas service users
· maintain up-to-date information and input accurate data into the CRM database regarding each service user case and case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
to be successful, you’ll have:
- extensive knowledge of welfare benefits, health and social care, economic/social issues of those living inside and outside the UK
- case management and processes (advice and advocacy led support)
- person centred working – working with the person at the centre of the support
- safeguarding (adults and children), confidentiality and data protection procedures
- proven knowledge of the charity sector, agencies, contractors and local authorities
- good working knowledge of social security legislation that may impact or affect service users
- working to agreed objectives and within caba’s policies, procedures and processes
- able to plan and manage own workload and meet deadlines
- ability to identify areas for improvement (team services, processes)
- ability to collate information and use it to produce accurate, detailed and objective reports
- excellent administration skills and database and CRM system experience at a reporting and process level
- excellent written and verbal communication skills including the ability write clearly and keep accurate records with great attention to detail
- excellent IT skills including the ability to use Word, Excel, Outlook, Dynamics and Microsoft Teams
- extensive experience in an advice and advocacy role providing specialist advice and casework to service users
- substantive experience of providing welfare benefits advice, including up to date knowledge of statutory frameworks (mandatory reconsideration and appeal stages) and the ability to identify implications of change in legislation to welfare benefits
- experience of dealing with a diverse group of people with complex support needs, living with a disability or long-term health condition acting with integrity and fairness while providing practical, long-term solutions
- experience of quality assurance processes.
why caba?
You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays.
We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. We have varied working patterns so we’re open to talking about any flexible working arrangements that could work for you.
Interested?
Take a look at the job description for further details. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.
If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.
If you have any questions about the role, please contact Ola Opoosun, Head of Support Services for an informal discussion.
**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check
Deadline for applications: 6th June 2024
Interview date: 13th June 2024
The client requests no contact from agencies or media sales.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Office-Based in our Birmingham Office
Working alongside the Operations Business Support Team Leaders and the wider Operations Business Support Team, this role will be responsible for the delivery of printing services. This will be achieved through the running of a fast paced and reliable Print Room, ensuring that all outgoing documents are printed to a high standard and in accordance with Alzheimer’s Society brand guidelines.
The post will play a pivotal role in ensuring that people affected by dementia receive timely and professional communications from the services they access and that Alzheimer’s Society events and groups have all necessary publications required to promote and conduct their services. The role will also be responsible for the timely digitisation of paper records to enable effective archiving of Society data in line with information governance standards and data protection legislation.
About you
You will play a pivotal role in ensuring that Alzheimer’s Society staff and people affected by dementia have access to requested resources in a timely manner and to the highest standard.
You will:
- Be a team player, supporting colleagues and who knows when to ask for help themselves.
- Work well under pressure and independently.
- Be confident in using Microsoft 365 applications, specifically MS Teams, Outlook and Word.
- Have previous experience of working in a print room would be advantageous but not essential as training will be provided.
- Possess the ability to prioritise work and meet tight deadlines.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Location: Homebased - London
Job Type: Full time, 37.5 hours with occasional weekend/evening work
Contract Type: Permanent
Salary: £46,225
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme
The Partnership and Engagement Manager is a pivotal member of our team, responsible for driving the strategic development of our corporate partnership function. This role is dedicated to leading and evolving Pact’s strategy to engage, retain, and grow corporate partnerships, ultimately boosting restricted, semi-restricted, and unrestricted income streams.
Job Description
Key Responsibilities
New Business:
• Develop and Manage Pipeline: Build and oversee a robust pipeline of new business opportunities, navigating through the entire funding cycle.
• Identify and Cultivate Potential Support: Conduct research, prospecting, and cultivation to identify and attract potential corporate supporters.
• Diverse and Sustainable Pipeline: Perform horizon scanning to ensure our pipeline remains diverse and sustainable.
• Tailored Partnership Proposals: Create customised and persuasive partnership proposals and pitches.
• Expand Existing Partnerships: Leverage the potential of our current partners to develop new relationships.
• Cultivation Strategies: Implement and monitor effective corporate cultivation strategies, including prison-based events.
Account Management:
• Strengthen Relationships: Enhance our relationships and commitment with both existing and new partners.
• High-Quality Account Management: Provide top-tier account management to support continued commitment and growth, managing 10-14 current partners.
• Corporate Engagement Activities: Organise and execute corporate engagement activities, particularly prison-based, and collaborate with service colleagues to develop initiatives that meet the needs of those affected by imprisonment.
• Inspiring Reports and Updates: Produce compelling written reports and updates as part of partnership plans.
• By taking on this role, you will play a crucial part in driving the growth and sustainability of our corporate partnerships, ultimately contributing to the impactful work we do.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
About us
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
Salary
You may also have experience in the following: Account Manager, Fundraiser, Partnership Executive, Marketing Executive, Fundraising, Partnership, Relationship Manager, Sales, Business Development, Funding, Account Officer, Corporate Partnerships, etc.
REF-214 270
Key responsibilities:
One-to-one support
You will provide intensive one-to-one support bespoke to kinship carers and their families over a six-month intervention, working within the Kinship Connected delivery model. This may include, but is not limited to:
· Practical and emotional support to kinship carers virtually or in-person in their home or community.
· Signposting or referring to relevant national and local services.
· Liaising with other professionals and organisations.
· Attending professional meetings when the carer needs extra support (e.g. CIN. CP, family group conference, school meetings).
· Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
· Signposting carers to secure grants from local and national funders.
· Setting goals for change following Kinship Connected processes, in partnership with the kinship carer.
· Monitor, review and revise these goals to ensure carers are on track and goals remain relevant and as part of the ‘closing’ process as the carers complete the intervention.
Peer group facilitation and management
You will be responsible for planning, organising, facilitating peer support groups for kinship carers in your area, working in line with the Kinship Connected delivery model. This will involve:
· Developing existing groups and setting up new groups as required.
· Working closely with Kinship’s peer-to-peer service where appropriate.
· Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person support groups in your commissioned area.
· Planning, preparing, facilitating virtual and in-person support groups.
· Promoting groups in the local area to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
· According to Kinship’s Volunteering policy and other related policies, support kinship carers to engage with opportunities such as volunteering in virtual and in-person support groups.
· Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date, location).
· Support Kinship’s communications and engagement strategy by providing case studies and sourcing images for newsletters and local media to promote the programme.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
· Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
· Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
· Provide updates and information for managers about cases of concern.
· Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
· Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy and other relevant policies.
Monitoring and Evaluation
· Ensure casework, attendance, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
· Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
· Collect case studies from your kinship carers to help demonstrate impact.
· Contribute to any reports for local authority partners as required with data and case studies.
· Attend monitoring meetings as required.
· Engage in quality assurance processes in line with ongoing programme development.
Relationship and stakeholder management
· In partnership with the Senior Project Worker, enable local authorities to understand the programme and pathways for how to make referrals.
· Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
· Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
· Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
General duties and tasks
· To attend and engage with team and general staff meetings.
· To personally prepare for and attend case reviews, one-to-ones and appraisals with your line manager.
· To act at all times in the best interest of Kinship.
· To participate in the induction of new staff members and volunteers.
· To work with line manager to identify own training needs and undertake training and development.
· To engage in reflective practice, using opportunities for supervision and professional development as appropriate.
· Deputise for the Senior Project Worker as needed such as internal meetings or external meetings and events.
· Participate in opportunities provided by Kinship to develop your skills and knowledge such as staff training, ‘Lunch and learn’ sessions.
· To carry out other related duties as may from time to time be required to fulfil the mission of the team and organisation.
· To develop Kinship Care Week in your local area.
· Be willing to travel across England as necessary to attend events and raise the profile of the service and kinship care.
Standard Clauses
· The post holder must at all times carry out their responsibilities with due regard to Kinships’ Equal Opportunities Policy and Safeguarding Policy.
· The post holder must accept responsibility for ensuring that the policies and procedures relating to Health and Safety in the workplace are adhered to at all times.
· This role will require satisfactory enhanced level Disclosure and Barring Service (DBS) clearance.
· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
· The post holder must carry out their responsibilities with due regard to the non-smoking environment of all Kinship offices.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.