Community Fundraising Officer

Willow Foundation

Welwyn Garden City, Hertfordshire (Hybrid)

£28,000 per year

Full-time

Permanent

Using Anonymous Recruitment

Actively Interviewing

Save Saved

Job description

Reporting to: Community & Challenge Events Manager

Hours: Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times.

Location: Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.

We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups.

Job purpose

To develop community fundraising activity and campaigns to support Willow’s strategic income goals.
To work across Community and Challenge Events to deliver agreed financial and non-financial targets.
To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness.
Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends.
Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets.

Main duties/responsibilities

To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets.
To raise awareness of our work and to inspire support through the following activities:
To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25%
To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25%
To deliver presentations to a variety of community audiences. 5%
To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10%
To develop the charity’s social media fundraising activity in collaboration with the wider team.10%
Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5%
To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5%
To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10%
To foster relationships with Willow’s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5%
To ensure accurate recording of supporter information and reporting on activity through:
Updating the charity’s database, Raisers Edge (RE) recording all donor contact and fundraising activity.
Using RE as a tool to aid fundraising using data insight and reporting
To prepare end of campaign reports to improve results for future campaigns and capture learnings.
To prepare regular income reports and updates as required.
To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
To keep up to date with changes and trends in the UK fundraising environment
To undertake any other tasks required

Qualifications, Knowledge and Experience

Essential

Demonstrable experience in Community Fundraising.
Proven record of accomplishment in delivering and meeting targets
Self-motivated and able to work on own initiative
Well organised with attention to detail
Ability to inspire and influence others to support Willow
Ability to develop, motivate and manage individuals and groups of individuals
Ability to manage several projects and tasks simultaneously and skilled at prioritising
Excellent verbal, written and presentation skills
Effective negotiating and influencing skills
Strong numeracy skills
Decisive problem solver with the ability to adapt easily to change
Innovative outlook and a willingness to suggest new ideas.

Desirable

Experience of producing fundraising reports for activity and outcomes
Experience in delivering fundraising campaigns and initiatives
Fundraising database experience – preferably Raiser’s Edge
Experience of working in the charity / fundraising sector.

Other

Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required.
Full driving license and access to a car

Special Conditions

Essential