Jobs

What if your next role could shape the future of donor engagement and fundraising innovation? What if your strategic leadership could drive over £1 million in support for compassionate, life-changing care?

Charity People are thrilled to be partnering once again with Keech Hospice to recruit a forward-thinking, digitally-savvy, and values-led Individual Giving Manager. This is a brilliant opportunity to lead a growing income stream that plays a critical role in sustaining Keech’s work with patients and families.

Reporting to: Head of Personal Giving
Responsible for: One Individual Giving Fundraiser
Location: Keech Hospice , Luton (hybrid working, 2 days per week in the office)
Salary: £41,750 - £42,794
Contract: 37.5 hours per week
Benefits: Flexible working hours, 29 days’ annual leave plus bank holidays, additional leave after 5 years, pension scheme options, flexible holiday arrangements, employee referral bonus, free parking, subsidised meals, cycle-to-work scheme, health cash plan, EAP, and Blue Light Card discounts.

About Keech Hospice

Keech Hospice provides free specialist palliative and end of life care for people of all ages. They support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire, and Milton Keynesat home, in hospice, or wherever they’re needed. As a teaching hospice, their exceptional people, training, and facilities are helping local communities to live and die well.

Their belief today is just as strong as it was when they first opened their doors over 30 years ago, because there are no second chances to get it right. That’s why Keech Hospice does everything it can to ensure patients’ wishes are respected, they are supported from diagnosis, and, when the time come, they are helped to die with dignity and peace. As a charity, they rely on their local community for more than 70% of their funding. That means they must raise around £8 million every year to continue delivering free, specialist care to adults in Bedfordshire, and to children and their families in Bedfordshire, Hertfordshire, and Milton Keynes.

Whatever you can do or give, they’re truly grateful. Because with your support, they can continue making every day count.

About the Role

As Individual Giving Manager, you’ll be responsible for delivering an ambitious individual giving programme that brings in over £1.5 million annually. You will lead a supporter-centric strategy focused on acquisition, retention, and growth, harnessing digital tools, automation, and compelling storytelling to create engaging donor journeys. You will manage the development of regular giving, digital fundraising, appeals, lotteries, and raffles.

This is a role with real breadth and impact, combining strategy, digital innovation, data analysis, leadership, and collaboration.

This is your opportunity to:

• Lead the strategic development of individual giving at Keech, owning a multi-million-pound income stream
• Oversee the growth and innovation of digital fundraising, automation, and integrated campaigns
• Manage, coach, and develop one Individual Giving Fundraiser
• Deliver and grow regular giving, lottery, and donor retention programmes
• Collaborate cross-departmentally with Fundraising, Digital, Marketing & Comms, and Data teams
• Use data and insight to test, learn, and optimise performance across channels
• Champion exceptional supporter journeys and deliver measurable income growth
• Be part of a values-led team where innovation, care, and collaboration thrive

Who They’re Looking For

Keech is seeking a digitally confident and results-driven fundraiser with experience leading individual giving programmes.You’ll bring:

• Strong experience delivering and growing individual giving income through digital and traditional channels
• Ideally have experience of lottery and raffles and associated regulations
• Knowledge of donor segmentation, supporter journeys, and marketing automation
• Experience managing or mentoring staff and driving performance
• Strong analytical skills and confidence in working with CRM and reporting tools
• A collaborative and strategic mindset, comfortable working across teams
• Commitment to values of empathy, integrity, and supporter care

Why This Role?

This is a pivotal time to join Keech’s fundraising team. You’ll have the autonomy to drive strategic change, access to brilliant in-house teams, and the opportunity to innovate and lead. You’ll help shape the future of individual giving, securing the vital support that sustains compassionate care for those who need it most.

If you’re ready to lead, grow, and make a lasting difference, we’d love to hear from you.

How to Apply

Please get in touch with Priya Vencatasawmy at Charity People.

Due to the urgency of this role, we are advertising on a rolling basis. Applications will be reviewed as received. If this affects you, please contact Priya directly.

The role will close on the 29th of August
Interviews to be confirmed.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About the Role:

We are excited to be recruiting this newly created Projects and Delivery Coordinator role, working as an integral part of LEAF’s Technical Innovation and Knowledge Exchange Team. This position offers the opportunity to be at the heart of LEAF’s mission to deliver more climate-positive, nature-based farming through innovation and knowledge exchange.

As Projects and Delivery Coordinator, you will work closely with our Head of Sustainable Farming and wider Technical Team to plan, deliver, and monitor a wide range of projects and programmes. You will play a key role in monitoring project milestones, managing timelines and budgets, and supporting events and knowledge exchange initiatives that promote Integrated Farm Management (IFM) across the sector.

Some travel to farms and other remote sites across the UK may be required. A full UK driving licence is therefore essential.

Key Responsibilities:

• Coordinate and support the successful delivery of sustainability-focused projects, from planning through to execution and reporting.
• Monitor project budgets, deliverables and resources, flagging any risks or variances.
• Communicate timelines and deliverables clearly to internal and external stakeholders.
• Support the development of technical resources and delivery of virtual or in-person knowledge exchange events.
• Collect and analyse data to measure project impact and contribute to case studies and reporting.
• Build and maintain strong relationships with stakeholders, partners, and supporters.
• Support the preparation of project proposals and funding reports.

What We’re Looking For:

· Familiarity with project management practices and software (e.g., Trello, MS Project, Asana, Instagantt) is desirable.

· A degree or equivalent experience in a relevant discipline (e.g. agriculture, sustainability, environmental science, business, project management).

· Strong organisational and time management skills, with the ability to manage multiple priorities.

· Excellent communication and interpersonal skills.

· Financial acumen with experience tracking budgets and reporting.

· Confident using Microsoft Office tools – particularly Excel (Power BI is a plus).

· Some travel to farms and other remote sites across the UK may be required. A full UK driving licence is therefore essential.

• Experience with project management tools like Trello, Asana, MS Project, or similar is desirable.
• A self-starter with a keen interest in sustainable agriculture and a collaborative, solutions-focused mindset.
• Interest in gaining a formal qualification in project management (potential for LEAF to sponsor Level 4 Apprenticeship).

What We Offer:

• A chance to be part of a mission-driven organisation at the forefront of sustainable agriculture.
• Opportunities to contribute to high-impact projects and initiatives.
• A collaborative and supportive team environment.
• Ongoing professional development and the chance to grow within a dynamic and evolving sector.

For more information about LEAF and our work, visit The LEAF Website

About the ESU

The English-Speaking Union delivers high-quality oracy education programmes and projects across England and Wales. We believe every child should be able to make their voice heard and that oracy – speaking and listening – skills play a key part in this. Our debating, public speaking, and cultural exchange programmes aim to embed sustainable cultures of oracy in schools, and empower young people to engage with the world, to speak more confidently, and to listen to and understand different points of view. 

Role Overview

ESU Competition Leads host our ESU competitions, including the ESU Schools’ Mace Debating Competition, the ESU Public Speaking Competition and the ESU Performing Shakespeare Competition. The ESU Competition Lead is responsible for ensuring the smooth running of events (heats) throughout the competitions, with duties including Zoom hosting and MCing. If required, Competition Leads may sit on the judges’ panel and provide constructive feedback to students and teachers participating. You will also support and provide guidance for our volunteer judges, ensuring they have a positive experience while volunteering with the ESU. NB The ESU is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all contractors to share this commitment. All contractor appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced DBS (Disclosure & Barring Service) Disclosure. 

Responsibilities

 For all competitions you will:

• Support and promote the charitable objectives of the ESU, acting as an ambassador for the organisation
• Assist the ESU Competitions Team in ensuring competition heats run smoothly and act as point of contact for schools and volunteers on the day of heats
• MC or compere Zoom and in-person heats, engaging both students and audience whilst following ESU scripts
• Be the technical host for Zoom ESU competition heats, setting up and hosting Zoom meetings, creating break-out rooms and acting as tech support throughout heats
•  
• Provide accurate heat results in a timely manner to the ESU Competitions Team
• Support volunteer judges and ensure they have a positive and rewarding experience
• If required, be part of judging panels at ESU competition heats (which may include acting as chair judge) offering fair, positive, constructive and unbiased feedback based on our judging criteria
• Follow the ESU’s safeguarding policies and provide oversight of safeguarding and equity requirements, in line with ESU policies
• Signpost teachers and volunteers to resources, other ESU programmes and additional support, such as through the ESU website
• Undertake training sessions for continual professional development

     Person Specification

Essential criteria:

• Be over 18 years of age and have the right to work in the UK
• Be confident in engaging with and motivating young people of different abilities and backgrounds
• A passion for education, social mobility and/or developing young people's oracy skills
• Fully proficient in the English language with excellent spoken language skills
• A confident and engaging public speaker with experience hosting events or judging
• Technically competent, with experience in using Zoom professionally, ideally as a meeting host
• The ability to engage with and motivate young people of different abilities and backgrounds
• Excellent organisational skills and ability to meet deadlines
• Commitment and ability to deliver a minimum number of ESU events between November - June
• Able to participate in mandatory training days
• Have access to a vehicle or be willing to travel via public transport
• Commitment to safeguarding children, young people, and vulnerable adults

 Desirable criteria:

• Experience in debate, public speaking or the performing arts
• Experience of teaching or professionally coaching groups of young people of any age
• Experience in teaching oracy, performance, public speaking and/or debating
• Experience of participating in ESU programmes and/or competitions
• Experience of judging ESU programmes and/or competitions
• Experience of working with UK schools (state or independent)

​Application Process:

 1. Following application reviews, suitable candidates will be invited to attend an online interview.

2. Following this, you will then be invited to attend either an in-person or online training day. This will be a skill-enriching, interactive session on the ESU, Competitions, judging and day of management.

3. The ESU takes safeguarding very seriously. Following a successful and complete interview process, all applicants will be expected to complete a basic DBS Check and ESU safeguarding training.

4. Once you receive your DBS certificate, you will be fully onboarded as an ESU Competition Lead.

5. You will be sent our competition diary so that you can sign up and start judging, MCing and leading competition heats!

Note

 This Job Description is not a contract but is provided for a contractor’s guidance on the way in which the duties of the post are to be carried out. The content of the Job Description may change from time to time and the contractors will be consulted over any substantial changes. Other services, in line with the general scope of this role, may be requested as necessary."

As the Head of People & Culture, you will play a pivotal role in shaping and nurturing our positive, inclusive, and high-performing workplace culture. You will lead the development and delivery of people strategies that foster employee engagement, personal and professional growth, and a strong sense of belonging across Terrence Higgins Trust. Acting as a trusted partner to leadership and a champion for all employees and volunteers, you will enable Terrence Higgins Trust to attract, develop, and retain exceptional talent.

You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.

 In this role you will have opportunity to design and deliver innovative youth group support programmes (12- 24 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.  You will have the responsibity to support volunteer mentors.

You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns.  You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.

The delivery of group support and activities will take place in person, and you will be office based three days a week with some remote working on other days before returning to full time in person working.

Full Time: 37 hours per week

You must be available to work Tuesday evenings & once a month on a Sunday afternoon.  There will be occasional other evenings / weekend working required.

Interviews will take place Wednesday 17 September 2025 between 9.15am – 3.00 pm

Are you passionate about supporting parent-carers of children and young people with special educational needs and disabilities (SEND)? Our client, a respected West Sussex-based charity, is seeking a dedicated Benefits Service Advisor to join their small but impactful team, in a part-time role.

In this role, you’ll provide personalised advice and guidance on Carers Allowance, Disability Living Allowance (DLA), and Personal Independence Payment (PIP). You will support parent-carers through every stage of the benefits process — from initial applications to appeals — and contribute to the development of key resources and toolkits. Occasional travel within West Sussex will be required for meetings and roadshows.

What we’re looking for:

• Proven experience in welfare and benefits advice (especially DLA, PIP, Carers Allowance)
• Strong understanding of the challenges faced by families of children with SEND
• Excellent communication, organisational, and writing skills
• Comfortable working independently and remotely
• Experience using Charitylog or similar CRM systems

This is a fantastic opportunity to make a real difference in the lives of families who need it most.

In return, you’ll receive:

• £28,000 pro-rata salary (actual salary £22,400)
• Part-time, 28 hours per week (To be worked across 4 or 5 days a week). Permanent.
• The majority of your time will be remote/ home based, and will suit someone living in or close to West Sussex to be available for in person drop-in advice sessions once a month, and roadshows which take place in West Sussex.
• The ability to drive, with access to a car, is essential. Travel expenses will be covered

For more information, please apply today, as the charity will review applications, and interview on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Clinical team at Diabetes UK gathers the diabetes management and prevention insights to help inform the organisation. As a valued member of the team, you will develop and share your knowledge and experience internally and externally to support Diabetes UK’s strategy. You will be an expert clinical resource for internal colleagues and external network, support the delivery of fresh, innovative, high-quality information and education resources for people with, and those at risk of, diabetes. You will effectively build and maintain excellent internal relationships with the Together Type 1 team and other teams across the charity to achieve the outputs in line with strategic goals and KPI requirements of the Steve Morgan Foundation (SMF) programme.

Role description:

You will lead a clinical area of diabetes, be an expert resource and maintain a good knowledge in all areas of diabetes care and prevention. You will gather new insights that help to inform Diabetes UK work, information and messaging while supporting other colleagues in developing diabetes knowledge. You will provide expertise within your clinical area on a range of matters including the development of products and resources, improving public understanding of diabetes through local and national media channels, reviewing evidence-based practice, and critically appraising to ensure clinical accuracy. Working with other colleagues, you will deliver wellbeing programmes to young people with type 1 diabetes. You may be required to provide clinical support and advice e.g. administer hypo treatment, advise on carb counting and support attendees who may have special needs.

The ideal candidate:

You will be a registered healthcare professional with clinical experience in diabetes preferably in paediatrics care within the NHS as a dietitian, nurse, or doctor. You will be passionate about using an evidence-based approach to creating resources for people with, and those at risk of, diabetes and healthcare professionals. The successful candidate will have experience of working across multiple teams, and be up to date with current developments, and trends, in diabetes care and prevention. You will be flexible in travelling around the country regularly to deliver wellbeing sessions including overnight stays, during some weekends and school holidays.

For further information about the role please refer to the job description at the end of the page.

Additional notes:

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that  you can balance your working time between home and the office, subject to the needs of your role.

Hours: 31.5 hours per week

Interview date: 2nd and 3rd September 2025

Place of work: Remote, but some travel to Central London (minimum once per month)

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation. 

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website. 

We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.

Key Responsibilities: 

Data collection and analysis:

• Support programme managers to collect, manage and analyse data 

• Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff 

• Produce KPI reports and insight briefings for senior leadership 

CRM management (Salesforce):

• Maintain and improve Media Trust’s Salesforce CRM

• Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR

• Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training

• Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM

Monitoring and evaluation: 

• Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion 

• Assist in developing our systems and processes to support innovation through data and insight 

Project support:

• Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries 

• Support with ad hoc digital-related tasks that arise 

Key Skills and Experience: 

We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills. 

• Demonstrable passion for digital, with two to three years’ experience in digital or a related field 

• Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines 

• Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements 

• Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders 

• Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools 

Desirable 

• Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint 

• Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail 

• Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making

Please see the full job description attached.

Working at Media Trust   

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer:  

• Remote working with a monthly co-working allowance  

• 30 days annual leave (plus bank holidays)  

• Flexible First employer  

• Opportunity to work flexible hours  

• Pension contributions  

• 2 volunteer days each year   

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you  

Are you a RICS or CIOB qualified Building Surveyor with a minimum of 3-5 years post qualification experience, with experience in delivering professional reports to internal clients and proven ability to successfully prioritise tasks within budget, looking for a role where your skills can make a real difference?

Join our Diocese Estates Team where you will have the opportunity to develop your knowledge through training, whilst working on a diverse property portfolio including Grade II listed historical buildings.

In this role, you will:

• Assist the Diocese and Estates team, by scheduling, instructing and overseeing 5 yearly cycling building condition surveys (known as Quinquennial reports) and prioritising the resulting recommended remedial repair works by agreement with each Parish on the Diocese’s churches, halls, offices and residential properties to include listed buildings.
• Proactively reduce the current backlog of circa £28m remedial repair work resulting from building condition surveys.
• Improve the value for money spent on both the building condition surveys and the resulting repair works.
• Provide tailored project management services to ensure the professional procurement and delivery of major and minor capital projects ranging from new buildings and church campus improvements to alterations, extensions and refurbishment projects.
• Prioritise, oversee and project manage works resulting from building surveys.
• Act on Joint Contracts Tribunal construction contracts dispute resolution and prepare the information required to support the litigation of contracted works or collateral warranty claims.

Location: This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Some out of office hours and travel are required across the Diocese including the Channel Islands. You must have a full clean driving licence and access to a vehicle.

This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

Employee benefits include 25 days paid holiday plus bank holidays, free life assurance and employee wellbeing programme, and contributory pension scheme.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Building Surveyor - Job Description

Main Duties

• Oversee and later complete building surveys on Diocese church properties.
• Prioritise, oversee and project manage works resulting from building surveys.
• Work with relevant Parish representatives to develop and implement a planned works and later preventative maintenance programmes for church properties.
• Establish best value from both Parish building surveys and the resulting works via the introduction of improved contractor selection and increasing competition.
• Developing and implementing building projects with Parishes.
• Provide tailored project management services to ensure the professional procurement and delivery of major and minor capital projects ranging from new buildings and church campus improvements to alterations, extensions and refurbishment projects.
• Act on Joint Contracts Tribunal construction contracts dispute resolution and prepare the information required to support the litigation of contracted works or collateral warranty claims.
• Be accountable for and submit individual proposal reports, block program updates and general performance reports to the Parish, Director of Estates and Diocesan Committees as required.

Governance and Compliance

• Ensure parishes comply with all relevant Diocesan policies.
• Assist with insurance claims and annually review the extent of insurance coverage.

Professionalism and values

• Uphold and promote the ethos and values of the Catholic Church.
• Work collaboratively with the Parish Team to ensure the Parish Priest remains supported.

Building Surveyor - Person Specification

Essential

• RICS or CIOB qualified Building Surveyor with a minimum of 3-5 years post qualification experience.
• Demonstrated experience in delivering high quality professional reports to internal clients.
• Proven ability to successfully prioritise tasks within available budgets.
• Excellent communication and interpersonal skills with the ability to engage with people at all levels.
• Ability to provide and maintain trusted advice to lay persons.
• High level of proficiency in IT, including Microsoft Office and financial software.
• Strong organisational and problem-solving skills with the ability to manage multiple priorities.
• Knowledge of building pathology, property management, including maintenance and health and safety compliance.
• Valid driving licence and access to a vehicle.

Desirable

• Knowledge of the values and teachings of the Catholic Church.
• Experience working in a parish, charity or non-profit organisation.
• Knowledge of safeguarding and data protection practices.
• Knowledge of Listed Buildings.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying. Please state ‘Building Surveyor’ in your cover letter title.

The closing date for applications is Sunday 17th August, at 10pm.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

The role

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.

Join our team!

We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK. 

The role

This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence,  working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the  E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics.  The post holder will also contribute strategically to Evidence & Insight operations and documentation.

About you

We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar.  You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.

Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'. 

What we can offer you:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Are you a motivated professional with a knowledge of property management, including maintenance and health and safety compliance, with strong organisational and communication skills, looking for a role where you can make a real difference?

Join our Diocese Estates Team as Estates Coordinator, where you will have the opportunity to develop your knowledge through training, whilst working on a diverse property portfolio including Grade II listed historical buildings.

In this role, you will:

• Organise the Diocese and Estates team, by scheduling and instructing 5 yearly cycling building condition surveys (known as Quinquennial reports) and help the Building Surveyor(s) to prioritise remedial repair works initially on Parish properties and later School Diocesan properties.
• Enable positive relationships between the Estates team and Employees in the delivery of shared tasks by providing support to raised enquiries.
• Play a key role in organising the Estates Team to manage the Diocesan Estates Portfolio.
• Use triage to fully explore and deal with initial enquiries.
• Schedule building condition report inspections with external and internal Building Surveyors
• Contractor management – Coordinate works to deliver value, meet quality and safety standards.

Location: This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Some out of office hours and occasional travel may be required across the Diocese including the Channel Islands. You must have a clean valid driving licence and access to a vehicle.

This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

Estates Coordinator - Job Description

Main Duties

Administration

• Play a key role in organising the Estates Team to manage the Diocesan Estates Portfolio.
• Use triage to fully explore and deal with initial enquiries.
• Co-ordinate urgent and minor works processes.
• Effectively communicate with internal and external stakeholders.
• Negotiate effective working practices between internal and external stakeholders.
• Be accountable for and maintain an excellent audit trail for each enquiry.
• Schedule building condition report inspections with external and internal Building Surveyors.

Repairs and Maintenance

• Contractor management – Coordinate works to deliver value, meet quality and safety standards.
• Schedule contractors to carry out associated work.
• Assist with the management of minor works, repairs and maintenance.
• Assist with the management of site inspection actions.
• Assist with the responsible management of religious and listed buildings.

Residential Lettings and Hall Hire

• Assist Parishes in proactively managing income-generating residential properties and parish halls.
• Assist Parishes with managing agents so that rental properties are safe and achieve competitive rent.
• Liaise with managing agents to ensure that the best service is being provided.
• Assist Parishes with hall hire queries, coordinating the appropriate Estates Manager.

Governance and Compliance

• Ensure parishes comply with all relevant Diocesan policies.
• Assist with insurance claims and annually review the extent of insurance coverage.

Professionalism and values

• Uphold and promote the ethos and values of the Catholic Church.
• Work collaboratively with the Parish Team to ensure the Parish Priest remains supported.

Estates Coordinator - Person Specification

Essential

• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• High level of proficiency in IT, including Microsoft Office and financial software.
• Knowledge of property management, including maintenance and health and safety compliance.
• Excellent communication and interpersonal skills, with the ability to engage with people at all levels across a variety of projects.
• Ability to negotiate improved shared working practices.
• Valid driving licence and access to a vehicle.

Desirable

• Professional property qualification
• Knowledge of the values and teachings of the Catholic Church.
• Experience working in a parish, charity, or non-profit organisation.
• Knowledge of safeguarding and data protection practices.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying. Please state ‘Estates Coordinator’ in your cover letter title.

The closing date for applications is Sunday 17th August, at 10pm.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.

This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.

You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.

ole purpose

• To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat

• Deliver Financial Capability and Income Maximisation advice to clients

• Support Clients to understand the benefits systems and application processes 

• To share responsibility for compliance with Projects, targets and requirements.

• Ensure high quality standards are met and that data is captured and recorded accurately. 

• To work effectively with other partners and stakeholders to deliver a seamless service to clients

• Undertake service delivery at Outreach venues across the city  as required. 

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat 

• Conduct initial assessments to understand clients' needs and identify the key issues.

• Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.

• Explain complex information clearly and concisely, ensuring clients understand their options.

• Assist clients in exploring different solutions and making informed decisions.

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Liaise with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Comply with all organizational policies, procedures, and guidelines in the performance of all duties

Research and campaigns 

● Assist with research and campaigns work by providing information about clients' circumstances. 

● Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

● Monitor service provision to ensure that it reaches the widest possible client group. 

● Alert other staff to local and national issues. 

Essential Skills & Experience:

• Proven experience in providing high-quality advice and support to clients.

• Ability to explain complex information clearly and concisely

• Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.

• Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.

• Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.

• Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.

• Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.

• Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.

• A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.

• A strong work ethic and a proven ability to adapt to changing priorities and targets

• Understanding of welfare rights and benefits 

In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.

 As an organisation Citizens Advice Doncaster Borough, we have a national reputation across the Citizens Advice network as experts of immigration knowledge and service delivery.  We are accredited to the highest level within the Immigration Advice Authority (IAA formally Office of the Immigration Services Commissioner (OISC)– this means we can provide immigration advice to all levels, including to appeal and judicial review.  We are now looking to recruit an ambitious individual to join our growing team. 

 The candidate will be an Immigration Adviser of at least 2 years’ experience with a valid OISC/IAA level 2 

The Immigration Adviser will have experience of delivering immigration advice across multiple channels including telephone work and be able to ascertain what level of accredited immigration advice a client is needing.

They will be able to handle their own caseload of matters from instruction through to completion, acting on behalf of clients.  You will liaise with contacts within the Home Office to find resolutions for clients and you will understand the importance of security and data protection. 

Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.

As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. 

This fixed-term contract is initially until 31st March 2026  and is subject to continued funding. The role involves working across various locations within Doncaster.