Young carers support worker jobs

This is an exciting role in our committed policy team leading the fight to end child poverty in the UK. The government has just published a UK wide cross-government child poverty strategy, and made some historic commitments to reduce child poverty including scrapping the two-child limit and expanding free school meals in England. However, there is more to do, and this is a great time to join CPAG as we look to monitor the impact of these changes and influence policy makers and parliamentarians to ensure child poverty is high up the agenda.

We are looking for someone with a track record of communicating complex policy areas in an accessible manner to a range of non-specialist audiences. You will have knowledge of parliamentary processes and the different advocacy levers that can be used to influence change. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.

In addition, in a senior policy officer we are looking for someone to take a lead role in developing CPAG’s policy and research programme, including leading the delivery of research projects, helping to shape our press and campaigns work, and contributing to the development of future projects including fundraising.

You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues.

The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, sharing analysis and expertise as part of the DWP’s review of universal credit, and monitoring the development of the green paper on the changes to disability benefits. 

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements, including considering part time hours. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

Please note we are recruiting for one person with the right fit at either the policy officer or senior policy officer level.

For more information about this post and to apply download the (Senior) Policy Officer job pack.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

Closing date for applications: Monday 16 March (midnight)

Interviews will be held in London w/c 23 March.

School-Home Support Practitioner (school-based support worker)

Location: Holy Trinity C of E Primary, Manchester, M9 4DU

Hours: Full time, 35 hrs per week, Monday to Friday, Term time only + inset days

Salary: £19,733 - £22,274 per annum depending on experience (actual salary)

Closing date: Monday 2 March 2026

Interview dates:  Tuesday 3 March 2026 (online interview)

2nd Stage interviews: Week commencing Monday 9 March to Friday 13 March 2026 (in person at the setting)

 This is a permanent position

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on. 

We are looking for a Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.

You will have excellent relationship-building and communications skills with a proven ability to communicate with a wide group of people.

You’ll have previous experience of:

• working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support
• Providing expert pastoral support
• working in an educational or outreach environment
• working effectively with social and emotional factors affecting a child’s capacity to learn
• working with families from diverse communities

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. 

As an employer we offer:

• Employee assistance programme
• Life assurance
• Pension scheme

To Apply

If you feel you are a suitable candidate and would like to work for School-Home Support, please click apply to be redirected to our website to complete your application.

We are an equal opportunities employer and welcome applications from all sections of the community

School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of a range of services including information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions. 

We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.

Job Description & Person Specification

Key Tasks & Responsibilities

1. Processing referrals received into the NDP Navigation service

2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.

3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders

4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.

5. Managing enquiries from parent-carers and professionals working with parents

6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service

7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets

8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers

9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties

10. To pursue a strategy of continual personal and professional development

11. To carry out other occasional duties commensurate with the role

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 2nd March 2026

Interviews to be held in Littlehampton on 11th March 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

The vacancy

The Housing Officer role is 37.5 hours a week, working shifts between 8am and 8pm Monday-Friday which you will share with two other staff members on an 8-4, 10-6 or 12-8 rota pattern.

The role is based in Colchester.

Your time will be spent working with residents towards independent living by assisting them to claim and maintain benefits, move into work, education or volunteering, learn about successful budgeting, to eat healthily and keep themselves safe and healthy both physically and mentally. You will also interview prospective residents, carry out room checks, fire checks, assist with our food distribution scheme, collect payments and arrears, attend appointments with the young people as and when necessary, take an active role in resident engagement and support the management team.

Who we are and what we do

YMCA Essex has a 44 room, supported housing unit on Magdalen Street in Colchester. We house young people aged 16-25, supporting them towards independent living and a well rounded life. We encourage and support them into work, education or training and to be able to maintain a tenancy and look after themselves when they leave YMCA. Residents can live at the YMCA for a two-year period after which time we assist them in moving onto independent living.

You

Have an active care and concern for the community, work in an inclusive way, welcoming the diverse needs of our young residents. You are tolerant, understanding and non-judgemental. You have an interest in the needs of young people and a thirst to support them towards being the best they can possibly be.

You have experience of working in supported or general needs housing, wellbeing planning, risk assessments, working with young people and a great knowledge of welfare benefits, grants and other sources of income available. You have housing management, rent accounting and tenancy sustainment expertise as well as experience of dealing with anti-social behaviour and resident engagement.

Your IT skills are current with a good understanding of Microsoft packages and Sharepoint and you have an excellent level of education. You are experienced in working in and handling stressful situations. You are flexible and adaptable in regard to working hours and are able to take part in an on-call rota evening and weekend rota. You have a driving licence or can get to Magdalen Street at any time of day or night (if on call) within 30 minutes.

As a great communicator you are able to demonstrate an empathetic and person centred approach, problem solve on a daily basis, work with minimal supervision and with discretion and integrity whilst respecting confidentiality.

PLEASE NOTE THIS IS NOT A CARER ROLE. THERE IS NO PERSONAL CARE INVOLVED AND RESIDENTS ARE PHYSICALLY AND MENTALLY ABLE. CARE WORK EXPERIENCE WILL NOT BE CONSIDERED AS HOUSING EXPERIENCE.

YOU MUST HAVE RELEVANT EXPERIENCE TO BE CONSIDERED AND LIVE WITHIN 30 MINUTES TRAVEL OF COLCHESTER.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith.

Sounds great, what will I be doing?

You will provide person-centred support for adults with complex mental health needs. Engaging service users 1:1 to co-produce needs, risk, and recovery plans, supporting them in building life skills, emotional resilience, and community connections.

You will assist with resettlement, secure appropriate move-on accommodation, and advocate for fair tenancy agreements. You'll work collaboratively with multi-agency partners, families, and carers to ensure holistic, strengths based support.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of supported housing services and report maintenance concerns appropriately. You will have experience or awareness of supporting individuals with mental health and complex needs, alongside a solid understanding of recovery-focused approaches. Your background will include delivering high-quality floating, outreach, or accommodation-based support, undertaking person-centred key working, support planning, and risk assessments to promote independence. You will have knowledge of welfare benefits, housing legislation, and issues affecting the client group, including substance misuse, and be confident liaising with external professionals to develop effective support packages.

You will be self-motivated, able to work both independently and as part of a team, and flexible in working evenings, weekends, or bank holidays when required. You will bring basic housing management knowledge, strong literacy, numeracy, and IT skills, and experience using case management systems to maintain accurate records. A clear understanding of safeguarding and the ability to apply it appropriately is essential, along with the ability to travel across the borough to meet service needs.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Benefits

• Flexible working arrangements 
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events
• Scope to take real ownership in a fast-growing charity   

Personal development programme: 

• You will have a line manager dedicated to growing your strengths and supporting your professional skills development 
• You can work with your manager to set your own objectives within the scope of the job description 
• You will have a dedicated buddy within the team 
• You will take part in external and internal training to help grow your knowledge and skills

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion. 

We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.

The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.

You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.

Salary up to £25,989.60 depending on experience

22.5 hours per week

Location: Stevenage Office with Hybrid working, Carers in Peterborough and Essex

We have a fantastic opportunity to join our team and a growing fostering service in the Eastern Region where you will be able to contribute to achieving positive results for young people.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK.We have a passionate commitment to our young people, placing them at the centre of everything we do.We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

About the Role

As a Supervising Social Worker, you will play a key role in the growth and development of St Christopher’s fostering services. You will be responsible for the recruitment, training and assessment of foster carers, building positive relationships with placing authorities, and providing high-quality supervision and support to foster carers to enable them to deliver the best possible outcomes for children and young people.

Applicants should have:

·CQSW, DipSW, BA Social Work or equivalent professional qualification, and registration with the Health and Care Professions Care Council (HCPC).

·Experience of working in fostering or adoption.

·Knowledge of relevant child care legislation.

·Ability to manage your caseload effectively and to plan and priorities work to meet deadlines.

·Excellent communication, motivation and team work skills.

·Ability to travel independently to all areas required by job responsibilities.

·Passion for building brighter futures for vulnerable young people and delivering the highest quality services possible.

   What you should expect from us:

·Salary up to £25.989.60 depending on experience.

·Competitive pay and reward structure offering salary progression based on performance.

·A friendly working environment, a fun, open and honest culture.

·25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.

·Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,

·Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.

·BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.

·UK Life Assurance (Death in service) to the value of 3 times your annual salary.

·Cycle to work scheme.

·Bluelight card; discount shopping scheme at hundreds of retailers across the UK.

·Discretionary Funded Training Programs.

·Employee Awards based on performance and length of service.

·Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification please visit our website. CVs will not be accepted.

Closing date: 3rd March 2026

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the closing date.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.

We are looking for a First Contact Navigator to support the smooth delivery of our support services for survivors by ensuring all referrals received by CRCC are managed sensitively and efficiently. The Navigator will act as the first point of contact for survivors and referrers alike and play a key role in ensuring those accessing support are able to do so in a way that is safe and meets their individual needs.

The Navigator will support survivors and/or their parents and carers through an initial risk and needs-led assessment process, ensuring the organisation has a good awareness of their circumstances. They will demonstrate a high level of empathy and care, offering initial support, information and advice to survivors and meeting any immediate needs prior to allocating individuals for ongoing support.

This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the Criminal Justice System.

Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.

A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years. 

We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.

You will work  with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.

You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children. 

You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.

About Shooting Star Children’s Hospices 

We have an exciting opportunity for a qualified Complementary Therapist to join our team at Shooting Star Children’s Hospices as Complementary Therapies Lead. 

Shooting Star Children’s Hospices provides specialist care to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, psychological and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we have a growing therapies team, supporting families through complementary therapies, arts therapies and EMDR therapy. 

About the role 

As Complementary Therapies Lead, you will lead the delivery of high-quality complementary therapies to children, parents and families of Shooting Star Children’s Hospices. This includes families affected by a child’s life-limiting condition, and families who experience the sudden and unexpected death of their child. The Complementary Therapies service includes individual treatments and therapeutic support groups, to help ease physical discomfort, reduce anxiety, and promote emotional wellbeing in a safe and nurturing environment. 

About you 

This role requires a minimum of two years post qualification experience as a Complementary Therapist practicing aromatherapy and holistic massage. You may have additional qualification in reflexology, Indian head massage, or acupuncture. 

We are looking for someone with experience of working with individuals of different ages and those who have experienced trauma or significant mental health struggles You will be passionate about utilising the complementary therapies for easing a wide range of difficulties, including helping children with medical conditions, carers struggling with the emotional and physical difficulties that arise in caring for their life-limited child and families who have experienced the death of their child.

You must be registered with the Complementary and National Healthcare Council or other professional body (or able to apply and confirm membership ahead of appointment).

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices. 

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders

Anticipated Start Date: 04/05/2026

Closing Date: 28/02/2026

Shop Manager

Service: Relate at Family Action

Location: Warwick

Hours: 37.5 hours per week (full-time)

Salary: £13.10 per hour

Contract type: Permanent

We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.

Who we are

Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.

Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers.

What are we looking for?

• Charity retail experience preferred

• Experience of customer care

• High levels of organisational skills

• Highly focussed on maximising sales

• An eye for detail

• A sound track record in achieving targets and delivering success

You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.

The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.

What will we offer you?

We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Thursday 26th February 2026

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum (based on a 35-hour full-time equivalent), pro rata for part-time hours

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.

Our Time Charity is seeking an experienced Communications and Social Media Officer to strengthen our digital presence and amplify the voices of children affected by parental mental illness.

This role plays a central part in delivering our communications strategy by ensuring our message reaches families, professionals, funders and partners with clarity, creativity and purpose. You will manage our social media channels, develop engaging and accessible content, support campaign rollouts, and contribute to PR and stakeholder communications that challenge stigma and raise national awareness.

Working closely with the Communications Lead and the wider team, you’ll help shape and share stories that reflect lived experience, ensuring children feel seen, understood, and less alone, and that the wider system better understands the impact of parental mental health difficulties.

This role is ideal for someone with experience in communications, social media, or digital marketing within a charity or purpose-driven organisation who enjoys combining strategy with hands-on delivery, translating complex topics into compelling content, and using insights to grow reach and engagement.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

Job title: Safeguarding Lead

Reports to: Head of Bereavement Services

Salary: £33,120

Location: Hybrid working with 2 days a week in the office depending on location.

Hours: Full Time, 37.5 hours, Monday-Friday.

Post No: 2WSFT01

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.

We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.

Main duties:

Safeguarding Leadership & Case Management

• Act as the first point of contact for all safeguarding concerns raised internally or externally.
• Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
• Maintain accurate and confidential records in line with GDPR and 2wish policies.
• Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
• Ensure timely escalation of high‑risk cases to the senior leadership team.

Support to Families & Vulnerable Individuals

• Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
• Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
• Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
• Contribute to safer engagement strategies for young people attending support sessions or activities.

Safeguarding at Events

• Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
• Provide on‑the‑day safeguarding cover at key events when required.
• Support staff and volunteers in managing disclosures or concerns arising during events.

Policy, Procedure & Compliance

• Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
• Ensure compliance with Charity Commission safeguarding expectations.
• Conduct audits and spot checks to assess safeguarding practice across 2wish services.
• Contribute to risk assessments, incident reviews, and continuous improvement processes.

Training & Capacity Building

• Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
• Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
• Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.

Partnership Working

• Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
• Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality,
• Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent and full-time

Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.

Additional benefits for our employees:

• An ‘Employee Assistance Programme, ‘ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Free tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing Date: 13 March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.