Jobs for the Animal sector

Supporter Services Administrator

Position Objective:

• Responding to phone calls, e-mails and letter correspondence from members

• To provide the Fundraising Department with general administrative support

Term of Employment:

Part-time (3 days a week)

Reports to:

International Membership Services Manager

Salary

£28,500 pro rata

Location:

Hybrid in London. Occasional days in the London office will be required.

Primary Responsibilities and Duties:

• Ensure that all member contact, including letter correspondence, e-mails and phone calls, reflects the organisation’s positions and values, contains up-to-date information and is handled in a timely, professional, and efficient manner

• Verify donor data, including demographic, membership, and personal information, and input it into the membership database

• Organise and maintain the Fundraising Department’s administrative systems and procedures, including processing credit and debit card donations, preparing cheque donations for banking, filing financial statements, and adding donations to the database

• Process invoices and liaise with the PETA Foundation US’ Finance Department

• Liaise with external agencies as required

• Sort and distribute the Fundraising Department’s incoming post in a prompt manner, responding as appropriate

• Perform general administrative tasks

• Perform any other duties assigned by the supervisor

Qualifications:

• Experience with Windows, Microsoft Outlook and database systems, preferably Raiser’s Edge

• Experience in a membership services or relevant customer services role

• Knowledge of animal rights issues and PETA UK’s campaigns

• Excellent verbal and written communication skills

• Excellent accuracy, organisational skills and attention to detail

• An understanding of GDPR is desirable

• Ability to maintain strict confidentiality at all times

• Commitment to the objectives of the organisation

• Adherence to a vegan lifestyle strongly preferred

Location: Home based - South Wales
Department: Service Delivery
Salary: £32,460 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent

We are RABI – the farmers charity.

RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.

At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, we’ve delivered around £250 Million in direct financial support to the farming community, whilst our wrap-around support services continue to evolve, reaching more people before crisis hits.

Together, we’re on a journey to help shape a future our farmers deserve.

Key Purpose:

To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Fluent Welsh language speaker.
• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Excellent problem-solving and critical thinking abilities, particularly in complex situations
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-222691

The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role.

About us:

Kent Wildlife Trust Group (KWTG) is a dedicated, hard-working and passionate organisation whose structure and initiatives are aligned to delivering the greatest possible local and national impact by taking action and enabling innovations that help address the global nature and climate crisis.

Kent Wildlife Trust is the parent charity and our mission is to restore nature in Kent. We have over 32,000 members, a small army of volunteers and manage over 80 nature reserves.

In addition to the charity the KWT Group also includes Adonis Blue Environmental Consulting, Wilder Carbon and Kent Wildlife Trust Enterprises.

Our ambitious Wilder Kent Strategy 2030 seeks to reverse the nature crisis and see 30% of land and sea in Kent restored to nature by 2030. To achieve this strategy we need a skilled and passionate Senior Partnerships Officer to manage and grow our corporate partnerships.

What you'll be doing:

• Building and managing strong relationships with corporate partners across Kent and the UK.
• Identifying and converting new business supporters into Trust members and partners.
• Developing tailored proposals and securing funding from new and existing companies.
• Managing a portfolio of corporate supporters, increasing income and providing excellent stewardship.
• Supporting corporate partnerships through staff engagement, fundraising and volunteering activities.
• Contributing to income targets, tracking performance, and assisting with budgeting and forecasts.
• Maintaining accurate CRM records and ensuring compliance with data protection and charity regulations.
• Staying up to date with fundraising trends and supporting broader team initiatives where needed.

What we need you to bring:

• Significant experience working in a fundraising or similar role within a charity or non-profit setting, to include writing funding proposals and stewardship reports.
• Knowledge of high value fundraising techniques including a clear understanding of prospecting, cultivating, securing and managing partnerships.
• Strong communication and storytelling skills, both written and oral, with the ability to turn complex ideas into concise and effective cases for support.
• Excellent organisational skills and attention to detail.
• Able to manage a varied workload and balance conflicting priorities to meet deadlines.
• Confidence working independently, as well as collaboratively in a team environment.
• Ability to build effective working relationships with internal and external stakeholders.

What we will offer in return:

We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us.

Next steps:

If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are unable to recruit anyone who does not have a right to work in the UK.

Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role.

The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!

REF-222 658

International Events Manager

Position Objective:

To help manage and coordinate PETA and PETA entities’ Fundraising Events Department

Term of Employment:

Full-time

Location:

Hybrid in London (regular office attendance will be required)

Reports to:

Director, International Fundraising

Salary:

£34,000 - £38,000

Primary Responsibilities and Duties:

• Assist the Assistant Director and Director, International Fundraising, with overseeing the day-to-day operations of the Fundraising Events Department

• Plan, organise, manage, and attend fundraising events held by PETA and PETA entities

• Exercise a lead role in overseeing aspects of PETA and PETA entity fundraising events, both in-person and virtual

• Ensure that event projects remain on schedule and deadlines are met

• Develop relations with event vendors and negotiate contracts and costs to ensure the best possible value

• Analyse data and evaluate events in order to implement strategy to improve event effectiveness

• Oversee the production of invitations, mailings, acknowledgement letters, awards, and other event-related materials

• Oversee the coordination of presentation material, including the creation of scripts and PowerPoint presentations

• Oversee the solicitation of donations and coordinate the production of gift bag materials

• Establish and maintain good communication and relationships with PETA donors and individuals at all levels of PETA and PETA entities

• Manage and track event RSVPs using PETA entities' donor databases and other tracking documents

• Manage event inventory and the shipping, receiving, and storage of event supplies

• Recruit and manage volunteers for events

• Collect and maintain event data, including costs, revenue, and confidential donor information

• Assist the department director and associate director in taking a lead role in the training of new hires in all event planning and departmental aspects

• Perform additional duties assigned by the supervisor

Qualifications and experience:

• Demonstrable event planning experience

• Proven experience with data entry and database maintenance systems

• Proficiency with a variety of Microsoft Office programs

• Proven exceptional oral and written communication and negotiation skills

• Proven ability to maintain strict confidentiality at all times

• Proven ability to establish priorities, organise tasks, work under pressure and meet multiple deadlines

• Proven ability to work both independently and as part of a team

• Professional appearance

• Ability and willingness to travel

• Must have a valid driver's license and a satisfactory driving record

• Commitment to the objectives of the organisation

• Adherence to a vegan lifestyle is strongly preferred