Jobs for the Arts, Culture and Heritage sector

Full time, permanent role
Between 30-40 hours depending on candidate

Appetite is an innovative model that empowers residents of Stoke-on-Trent and Newcastle-under-Lyme to shape the creative activities they want to see in their communities and brings those ideas to life.  As Director, you’ll provide the strategic and producing leadership to turn these ideas into reality, working with artists, partners and local people to deliver bold projects. You’ll also be part of the New Vic Theatre’s Senior Leadership Team, helping shape the future of one of the UK’s most distinctive producing theatres.

This role calls for a leader deeply rooted and actively engaged with the communities of Stoke-on-Trent and Newcastle-under-Lyme, with the vision and producing expertise to guide a nationally recognised programme that shows how culture, creativity and community can thrive together.

Deadline for receipt of applications is 12 noon on Monday 17 November 2025

For further details, including a full job description and how to apply, please visit the vacancies page of our website at the link provided.

The New Vic is an equal opportunities employer. We value diversity in our workforce and positively encourage applicants from all sections of the community, particularly applicants under-represented across the arts workforce, including but not limited to, applicants with a disability, applicants who are LGBTQIA+, or applicants of African or Caribbean heritage, South, East and South-East Asian heritage or anyone who experiences racism.

Harris Hill is working with a wonderful organisation, that works within the arts and heritage space, for 6 months on a fixed term contract.

This role can be full time, part time (3-4dpw), and has the opportunity to potentially go permanent too, so an excellent opportunity in todays environment. The organisation is asking for an office based term, but there may be some flexibility for some time at home. 

As the Development Officer, you will review and manage the cultivation and stewardship of individual supporters, including the administration of donor records, communications, events, and gift/grant administration and reporting. You will also expand the prospect pipeline, and prepare for growth in both capital and revenue fundraising. This will include the support of the charity's fundraising efforts and public engagement activities, research potential sources of supporters, including from Trusts, Foundations, donors and stakeholders.

Required skills and attributes

Excellent written communication skills

Competent in using Raiser’s Edge, Excel, Word and Outlook

Logical and analytical approach to the development of systems, processes and reports

Demonstrable ability to plan, prioritise and manage workload, with excellent attention to detail

The ability to cultivate effective and positive working relationships with a wide range of people

Able to take your own initiative when necessary 

Events management and support (D)

Grant Fundraising reporting (D)

Prospect Research (D)

A warm and friendly manner

A well organised and systematic approach to work

Ability to work effectively as part of a team 

If you would like to find out more about this opportunity, please get in touch as the client is looking to get someone in post ASAP, so is reviewing applications on an ongoing basis. 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Quantity Surveyor to join us on a full-time basis, for a two-year fixed-term contract.

The Benefits

• Salary of £45,000 - £50,000 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for a skilled and qualified quantity surveyor with strong cost estimation and procurement experience to join our historic organisation.

In this rewarding role, you’ll have the chance to work on a diverse range of projects that blend heritage, sustainability, and innovation, from restoring historic landmarks to enhancing public spaces enjoyed by millions every year.

What’s more, you’ll have access to great benefits, exceptional learning opportunities, and the rare privilege of working within the beauty of London’s Royal Parks, making this a role that offers both professional fulfilment and a meaningful sense of purpose.

The Role

As a Quantity Surveyor, you’ll manage costs and ensure value across construction and maintenance projects within The Royal Parks.

Working throughout the RIBA stages, you’ll support the Works and Capital Projects teams with expert cost estimation, budgeting, procurement, and contract management to help deliver projects that enhance and protect our historic spaces.

You’ll prepare detailed cost plans, schedules of works, and bills of quantities, closely monitoring project budgets and financial performance from start to finish.

Acting as a key link between clients, contractors, and stakeholders, you’ll advise on procurement strategies, evaluate cost returns, and ensure all financial processes are transparent, accurate, and compliant.

Additionally, you will:

• Conduct feasibility studies, risk assessments, and cost forecasting
• Oversee tender preparation, contract documentation, and evaluation of completed works
• Carry out regular site inspections and produce cost and progress reports
• Ensure compliance with legal, safety, and quality standards

About You

To be considered as a Quantity Surveyor, you will need:

• Proven experience in quantity surveying, cost estimations, contract administration and procurement
• Knowledge and experience of contract administration, including NEC3/4
• Experience in cost planning, benchmarking, and value engineering
• Report writing and analytical skills
• A degree-level qualification or equivalent through relevant training and/or experience
• A professional qualification or about to obtain RICS

Other organisations may call this role QS, Estimator, Construction Estimator, Cost Manager, Construction Quantity Surveyor, Cost Estimator, or Commercial Surveyor.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Quantity Surveyor, please apply via the button shown. Successful candidates will be appointed on merit.

The main focus of the role is to secure income for large-scale capital investment at Stanley Arts; alongside developing and maintaining relationships with statutory funders and trusts who maysupport programming and core running costs of the
building. Funding bodies will include Arts Council England, the National Lottery Heritage Fund and other voluntary sources, predominantly trusts and foundations.

The Development Manager will play a central role in securing income for Stanley Arts through two key areas:

1) Overseeing fundraising across trusts, foundations, statutory funders, corporate partners, and individual donors to support programming and core running costs.

2) Developing and delivering a major fundraising campaign to raise funds for a large-scale capital investment in Stanley Art’s future.

As a member of the Senior Leadership Team, the Development Manager will help shape the organisation’s strategic direction and ensure fundraising is embedded across the organisation. They will lead on individual giving and donor development, alongside capital, trust, and foundation fundraising.

Reporting to the Artistic Director/CEO, the Development Manager will line-manage and collaborate with the freelance Fundraiser, and work closely with the General Manager and Data & Insights Officer to ensure effective bid writing, relationship management, and reporting.

Experience & Knowledge
- Minimum of 3–5 years’ experience in a fundraising/development role, preferably 
within arts, heritage, or cultural organisations.
- Experience of individual giving programmes, including donor cultivation, 
stewardship, and retention.
- Proven track record of successful major funding applications to trusts, foundations, 
statutory bodies, and corporate funders.
- Knowledge of fundraising regulations, best practice, and ethical standards.
- Understanding of the role of fundraising in supporting organisational growth.

- Passion for arts, heritage, or cultural sectors.
- High levels of integrity and professionalism.
- Strong organisational skills, ability to prioritise competing tasks and meet deadlines
- Commitment to access, diversity, equity, and inclusion.
- Commitment to environmental sustainability 

Following the National Gallery's Bicentenary and alongside our future extension plans, the Gallery has a renewed focus on fundraising for our exciting core activities, including our curatorial, conservation and learning programmes. This new senior fundraising position will play a central role, working closely with the Head of Major Gifts and Legacies and other senior colleagues across the organisation.

This post will require an ambitious and resilient fundraiser, who will proactively grow the National Gallery’s network of prospective supporters. They will initiate and develop high value, long-lasting relationships with new individual major donors and prospects, to secure significant support for all areas of the organisation’s core work.

If you have a passion for the arts and a track record of securing major gifts, we’d love to hear from you!

We are seeking a proactive, detail-oriented and data-focused [IT/data confident] administrator to support our CRM and audience development activities. 

Hofesh Shechter Company is a boundary-breaking international dance company, led by Artistic Director Hofesh Shechter. Our work includes large-scale touring, film projects, the emerging talent programme Shechter II interwoven with our Shechter Moves learning programme.

This newly created position is central to our data strategy, focusing on centralising audience and supporter information using our new specialist CRM and event management systems, Monad and YesPlan. You will be responsible for data integrity, analysis and supporting us to turn rich audience insights into a powerful tool for storytelling and growth, helping us build deeper relationships with our diverse audiences. 

This is an ideal role for someone passionate about IT systems and the arts. It suits a recent data/business analytics graduate looking for a role with real-world impact in the UK’s vibrant creative sector or an aspiring arts administrator who thrives on a mix of analytical and creative work. 

Lincoln Cathedral has stood as a symbol of faith, craftsmanship and human endeavour for over 950 years. A living place of worship and the seat of the Bishop of Lincoln, the Cathedral remains a place of pilgrimage, prayer and welcome for people of all faiths and none.

As one of the nation’s most important heritage sites and a major visitor destination, the Cathedral welcomes hundreds of thousands of people each year. Stewardship of this remarkable estate (which includes the Cathedral Church, Visitor Centre and more than 80 historic buildings) requires exceptional operational oversight to ensure buildings remain safe, compliant and welcoming every day.

To provide continuity and leadership following the departure of the current postholder, the Cathedral is seeking an experienced and pragmatic Interim Facilities Manager to oversee day-to-day operations and strengthen systems across the estate.

Interim Facilities Manager

Location: Lincoln Cathedral (on-site)
Salary: £41,000 – £46,000 per annum, depending on experience
Contract: 9-month fixed-term, full-time (38.75 hours per week)
Reports to: Chief Operating Officer (COO)

About the role

The Interim Facilities Manager will ensure the safe, compliant and efficient running of the Cathedral’s estate, including the Cathedral Church, Visitor Centre and associated buildings. Leading a small team and external contractors, you will manage maintenance, safety, utilities, cleaning, and support for worship and events.

A key focus during this period will be embedding improved systems, compliance processes and reporting frameworks, ensuring effective contractor oversight and operational consistency across all sites.

Key responsibilities:

• Lead and improve FM operations, including planned and reactive maintenance.
• Oversee statutory compliance, fire safety, utilities, and contractor performance.
• Act as the Cathedral’s competent person for health, safety and compliance.
• Support worship, events and visitor activity to ensure safe, high-quality delivery.
• Embed systems, procedures and reporting frameworks to strengthen oversight.
• Line manage the Facilities Team, fostering collaboration and accountability.

The ideal candidate will have:

• Degree, HND or equivalent in Facilities Management or related discipline.
• IOSH or NEBOSH Health & Safety qualification (or higher).
• Significant FM experience in complex or publicly accessible environments.
• Strong knowledge of statutory compliance, CDM and contractor management.
• Membership of IWFM or IFMA.
• Proven ability to implement systems, improve performance and manage teams.
• Sympathy with the mission, values and worshipping life of the Church of England.

If you’re an experienced facilities professional with the leadership, technical skill and commitment to care for one of England’s most treasured buildings, we’d love to hear from you.

For a full candidate pack, please contact:
Faye Marshall and Lizzy Clark via the apply button.

Closing date: 9am, Monday 17th November 2025

Interview date: Wednesday 26th & Thursday 27th November 2025

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Role: People Systems and Data Advisor
Department: People and Culture
Hours: 41 hours per week; 1 hour paid lunch; hybrid working available
Contract: 12-month FTC with potential to extend
Salary: £32,297 - £38,182 depending on experience and qualifications

About the role:

Join us in shaping the future of People and Culture at the British Museum, as we procure a new best-in-class HR and Recruitment System (HRIS).

As our HRIS technical lead, you'll play a key role in improving how we manage and use people data, ensuring our systems are accurate, efficient, and aligned with the Museum's evolving needs. You'll be the go-to expert for HRIS support, data analysis, and system enhancements, helping us deliver a high-quality service to our teams.

This is an exciting opportunity to contribute to a forward-thinking transformation programme, working closely with our People Systems and Payroll Manager, and Head of People Transformation.

If you're detail-oriented, tech-savvy, and want to delivery an excellent service to the Museum's employees, we'd love to hear from you!

Key areas of responsibility:

• Be the technical expert for the HRIS providing support and coaching to colleagues and new users, reporting any required fixes, testing and support continuous development of the HRIS.
• Provide project support with the delivery of the HRIS project, including but not limited to the design, procurement and implementation of a modern and future-focussed HRIS.
• Ensure data integrity through the use and creation of validation reports to identify and correct issues, errors and anomalies in relation to post, employee, pay and reporting lines.
• Cleanse, prepare and analyse people related data to support the production of the People Management Reports on a monthly and quarterly basis.

Benefits:

• Be a part of a world-renowned institution, where history, culture, and innovation come together!
• 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
• Generous civil service pension scheme (find out more )
• Complimentary exhibition tickets
• Free entry at paid national museum and gallery exhibitions
• Free and discounted entry to international cultural organisations
• Interest-free travel loans and rental deposit loans
• Employee Assistance Programme for mental health support
• 1 hour paid lunch break
• Subsidised staff canteen
• Discounts on gift shop purchases

Our New People and Culture Department:

The British Museum's HR team is now known as People and Culture, reflecting our renewed commitment to creating a workplace that is inclusive, innovative, and deeply supportive. As part of this dynamic team, you'll help shape the employee experience across the Museum, guided by our values:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These principles drive everything we do, from improving systems and processes to fostering a culture where everyone feels heard and empowered. If you care about making a meaningful impact and being part of a team that's transforming how we work, we'd love to welcome you.

If you have any additional needs that we should be aware of to support you with your application, please provide details

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Management Accountant
Finance Department
Full-time, 41 hours per week (including one hour paid lunch break)

Hybrid - at least 1-2 days onsite per week
Fixed-Term Contract (to 31 December 2029)
£54,992 per annum
Application deadline: 12pm (midday) on Monday 10 November

About the role

This is a fantastic opportunity for a Management Accountant to join the Finance department and provide a first-class management accounting service across the Museum.

The Museum is undergoing an extraordinary transformation, as part of its long-term Masterplan. We have built a new state-of-the-art collection research centre near Reading, begun construction of a new Energy Centre, and appointed world-renowned architect Lina Ghotmeh to rejuvenate and redevelop our Western Range - accounting for over a third of our galleries.

This Management Accountant role will have a particular focus on the Masterplan's capital programme, and particularly the Energy Centre. The Energy Centre is an essential part of our journey to a net-zero carbon future. It introduces a modern, site-wide upgrade to our primary heating and electrical infrastructure.

This role will work very closely with the Estates and Capital Projects team preparing timely and accurate management accounts, analysis and forecasts for the capital programme, helping to ensure that projects are delivered on time and within budget.

As a Management Accountant you will be responsible for a variety of financial tasks, such as preparing material for our consolidated financial statements and liaising with internal and external auditors, partnering with departments to deliver projects, and contributing to the Museum-wide budgeting process.

Key areas of responsibility

• Working with the management accountants and accounts processing team to provide best practice accounting, processing and reporting services to all Museum staff.
• Preparation of financial reports and forecasts.
• Preparation of material for the consolidated financial statements and liaise with the auditors.
• Ensuring compliance with public sector and charitable sector regulations and guidelines.
• Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.
• Providing and reviewing financial information for business cases and funding applications.
• Supporting the Estates and Capital Projects team on project reporting for the capital programme.

About you

• Educated to degree level or equivalent experience, with a CCAB accountancy qualification.
• Good technical knowledge of relevant Accounting Standards and regulatory framework, income tax, NI and VAT.
• Audit experience, including some post qualification experience.
• Ability to identify, handle and deal with complex problems across a wide range of disciplines.
• Excellent oral and written communication skills.
• Ability to resolve problems swiftly and effectively and make appropriate decisions.

Benefits

• Generous annual leave allowance of 25 days, rising to 30 after long service. Plus 2.5 privilege days in addition to Bank Holidays.
• Membership of the civil service pension scheme (find out exactly what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions all over the world
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Wide range of training and professional and personal development opportunities
• Employee Assistance Programme
• Subsidised staff canteen and discounts on gift shop purchases

If you have any additional needs that we should be aware of to support you with your application, please provide details

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.

You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.

The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.

The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.

The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.

Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025

The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:

• Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
• Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
• Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
• Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
• Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
• Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.

Key Responsibilities:
CRM:

• Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
• Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
• Ensure the CRM provides an effective sales funnel and is an efficient sales process.
• Work with the Box Office Manager to set up on-sales for new productions and events.
• Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
• Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
• Work with the Marketing Manager to produce audience segmentation strategies.
• Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
• Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
• Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.

Sales, Insights and Data:

• Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
• Monitor ticket inventory and introduce strategies for managing ticket holds.
• Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
• Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
• Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
• Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
• Support other departments with data collection and analysis.

Other duties:

• Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
• Support the Marketing Manager with digital advertising.
• Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.

Person Specification

• Enthusiasm for theatre and the work of the Almeida.
• Significant experience of CRM and ticketing systems, ideally Tessitura.
• Digitally and technologically fluent, with understanding of relevant software and systems.
• Knowledge of in-depth ticketing data-analysis and reporting techniques.
• Highly numerate, with an interest in data and statistics.
• Experience of driving forward key audience development objectives.
• Strong attention to detail.
• A creative thinker, problem solver and confident decision maker.
• Excellent verbal and written communications skills.
• Ability and confidence in managing relationships with both internal and external stakeholders.

Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.

Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.

Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.

For a job description and details of how to apply please visit our website.

The Initiatives and Partnerships Manager plays a key role in the Trust’s Initiatives and Partnerships Team. The post holder will support the development and implementation of the Trust’s projects, manage team members and on occasion support external and partnership projects. Our work is varied, ranging from early-stage feasibility planning, partnership development, fundraising, business planning and design development, as well as supporting our conservation team who lead construction phase oversight. 

This role builds on the successes of the Trust’s longstanding Regeneration programme, which has undertaken pioneering Regeneration projects addressing some of our most pressing conservation needs, as well as developing new operating models for some of the churches in our care. The job will support our regional teams in developing and implementing projects to deliver a range of conservation, social and regeneration benefits; with the balance of each responding to local need, demand and opportunity.

In addition, it encompasses the work undertaken to develop new commercial income opportunities. Examples are our groundbreaking Champing™ initiative, as well as others such as filming, and other commercial partnerships.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

Role: Box Office Supervisor 

Location: The Royal Court Theatre, London

Contract: Full time, Permanent 

Salary: £32,643 (gross) per annum 

The Royal Court Theatre has an exciting opportunity for someone to join the Front of House team as a Box Office Supervisor.

The Box Office Supervisor is a key role in the Front of House Team and will work closely with the Box Office Manager, Front of House Manager, and General Manager, to support the day-to-day operations of the box office and provide excellent customer service via telephone, email and in person to all Royal Court customers.

The post-holder will be based primarily at the front desk and will play a vital role in supporting the team with accurate and effective data capture using the Spektrix ticketing system. They will also play a key role in championing the Royal Court’s work, sharing their knowledge and enthusiasm with audiences.

The successful candidate will:

• Excellent working knowledge of box office systems including Spektrix.
• Pro-active and self-motivated with the ability to prioritise and work effectively across a number of tasks with attention to detail.
• Ability to think on your feet, find solutions and make quick decisions with confidence.
• Excellent customer care and people skills, with the ability to recognize and address the needs of a wide range of customers and contribute to an inclusive working environment.

Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.

To note, your cover letter can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.

Applications will be reviewed on a rolling basis and we reserve the right to close the role early.

We know that AI can be a useful tool when you're putting together an application, whether that's drafting a CV or polishing your answers. You're welcome to use it when applying for a Royal Court Theatre role, but please make sure your application still represents you - your ideas, your experiences and your voice. We're looking for authenticity, imagination and integrity and we want to hear what makes you unique.

We are currently seeking a Patrons Manager to join our fantastic Development Department on a permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:
We’re looking for a passionate and strategic Patrons Manager to join our high-performing Development team. Working closely with the Head of Individual Giving and managing the Membership Officer, you’ll play a key role in delivering exceptional stewardship for our members and supporters, helping to meet and exceed annual income targets.

Our members are at the heart of everything we do at Shakespeare’s Globe. They enjoy a range of benefits that bring them closer to our work - from priority booking and exclusive events to our much-loved Globe magazine. Joining us at an exciting time following the relaunch of our Friends membership scheme, you’ll ensure its smooth delivery and ongoing growth, while cultivating meaningful engagement with our Patron community.

Guided by the Globe’s new 5-year business plan, you’ll lead on the strategic development of Friends and Patrons and contribute to individual giving campaigns across both revenue and capital projects. You’ll also collaborate with the Head of Individual Giving to strengthen our US philanthropic programme, helping to build lasting relationships.

The skills:

• Experience of holding responsibility for membership development, retention and assessment within an arts organisation or charity.
• Experience of successful face-to-face fundraising and high-level donor focused development.
• A demonstrable commitment to excellent donor stewardship at the highest level. 
• Experience of delivering fundraising targets, effective operational planning and financial tracking.
• Excellent interpersonal and verbal communication skills with a variety of people at all levels, including a well-developed sense of tact and diplomacy. 
• Experience of writing copy and corresponding with donors demonstrating strong literacy skills and the ability to create a compelling case for support.
• Experience of establishing and maintaining effective working relationships and being a supportive team member.
• Experience of strong people management skills, either through direct line management or comparable responsibilities.
• Experience using a CRM system in a Development department (we use Tessitura).
• Proven project management skills, gained through having developed and managed projects independently. 
• Strong organisational skills with attention to detail and the ability to prioritise and work under pressure.
• Ability to analyse and present complex data and make recommendations for action/improvement.
• Demonstrable knowledge of marketing theory and its application to the development of successful membership recruitment and retention campaigns.
• Demonstrable knowledge of membership schemes across the arts sector, as well as general trends, techniques in fundraising and external relations.
• Understanding of the principles of equality and diversity and the ability to apply and promote these in practice at work.

 
Benefits:
•    Discount in the Globe shop and onsite restaurants/cafes
•    Staff discounts via My Globe perks and better Bankside Buzzcard
•    Free entry to selected shows, events and activities
•    Access to our free employee assistance programme and 24/7 virtual GP service
•    Enhanced maternity, paternity, adoption, and shared parental leave and pay
•    Life assurance scheme 
•    Rental deposit scheme
•    Season ticket loans 
•    Eye test voucher scheme
•    Flu vaccination scheme
•    Cycle to work scheme
•    Enhanced employer pension contributions after 12 months service.

Interested? Know someone who'd be perfect for the role?

• For more information, please download the job description from our website
• To apply, please complete the online application form on our main jobs page by 12.00pm (noon) on Thursday 6 November 2025. 

Please note that we may close this advert early, once a certain number of applications have been received.

If you have any queries on the application process or online form, please email our Recruitment team (contact details on the main jobs page).