Jobs for the Mental Health sector

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

We have set out an ambition to address the stark and persistent inequalities in mental health access, experience, and outcomes, with a focus on those most at the margins (our equity priorities - racialised communities, young people, and people experiencing poverty). Our equity priorities are the golden thread through all of our equity work.

Team information

Will you join us?

As the Children and Young People Specialist, you will lead our work to better support young people's mental health. You will manage the Young People's mental health team to drive development and delivery of our programmes focused on young people, including our Youth Voice Network. You will work across the organisation, with local Minds and external partners to understand challenges and barriers to young people's mental health and identify opportunities for Mind to address these, e.g. through partnerships and innovation, collaborating with key stakeholders, internally and externally, to develop and mobilise solutions. You will do this through lived experience leadership, coproduction and engagement with relevant audiences. This role is located within the Equity Partnerships and Voices team within the wider Social Impact Directorate to provide strategic insight and oversight, and ensure an intersectional approach to addressing mental health inequalities.

Key duties and responsibilities

The post holder will:

- Lead on the continuous development of Mind's strategic plans for supporting Young People. Ensure the plans maximise Mind's impact and innovation across the Mind federation and enable us to reach our strategic ambitions.2. Work alongside colleagues across the Equity Partnerships and Voices team to address mental health inequalities and the intersections related to Children and Young people.3. Manage the CYP team and build on the pioneering Youth Voice Network. 4. Lead on the co-ordination & co-design of flagship CYP delivery at both a local and national level, working in partnership with colleagues across national Mind to develop new programmes, services and leverage funding 5. Ensure that young people's lived experience informs & guides Mind's work at both a local and national level so that young people with lived experience are actively involved in the planning, development and delivery of Mind's strategic plans. 6. Build positive relationships with grassroots organisations who centre the needs of young people in order to amplify youth voice.8. Being an external spokesperson for CYP work at Mind 9. Programme manage key funded CYP programmes such as the Trauma Informed Support programme, regularly reviewing performance against targets and budgets (including re-forecasting), providing regular activity and financial reports for the management and governance teams and funders, detailing delivery against outcomes and targets

This role requires a Disclosure and Barring Service (DBS) check.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

We would like to hear from you if you have one or more of the following experience:

*Have a background in Youth Work. This could be in an setting such as educational settings, youth clubs, faith based settings. This can be in either a paid or voluntary capacity

*Are able to speak Welsh

*Have lived experience as a person from a marginalised community

We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.

The post will support our aims to:

• Support the health and wellbeing of the men and boys of Leeds by connecting with the individuals, projects and organisations that engage and support them, facilitating a clear line between the individual health needs of Leeds men and boys and the people who make decisions that affect them. 
• Create a learning environment where best practice can be gathered and shared with any project, individual or organisations supporting men’s health and wellbeing across Leeds.
• Raise awareness of issues affecting men and boys’ health and wellbeing,  and the activities and events which support better outcomes for men.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Mental Health and Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

Tower Hamlets Supported Living Services are intended for service users with a mental health need some of whom have multiple and/ or enduring needs such as dual diagnosis. With an emphasis on supporting the transition for service users who may have had a significant admission to institutional care, the service has a strong focus on supporting service users with their journey towards recovery and independence. Tower Hamlets Supported Living Services support service users most disabled by their mental ill-health. Service users presently residing in Tower Hamlets Supported Living Services are provided with intensive support for their complex needs. 

Cannon Street Road is a 24-7 service catering for individuals with complex needs (mental health and/or dual diagnosis and/or neurodivergence needs and/or physical health issues etc). The project has 20 units. The service delivery is strength based, recovery oriented and co-productive and person centered. 

The Dual-Diagnosis Lead will provide excellent quality dual diagnosis support; through assessment, support planning, coaching and motivational interviewing to service users who have drug/ alcohol and mental health concerns to ensure they move forward in their recovery journey. They will support the Service Manager to lead the running of this service and delivery outcomes configured by the local authority, Tower Hamlets. 

The role involves providing expert support on complex cases, mentoring and supervising Recovery Workers and students, and contributing to a high-performing, person-centred team. Responsibilities include line management duties, quality assurance through auditing, and leading the implementation of co-production strategies. The post-holder will work collaboratively with stakeholders, promote inclusion, and ensure services comply with all relevant legislation and policies. Additional duties include supporting recruitment, assessments, tenancy processes, and fostering continuous professional development and team wellbeing.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate has at least one year of experience in the health, social care, or voluntary sector, with a background in managing people and supporting individuals with mental health issues, complex needs, and dual diagnoses. They have worked in high-pressure, challenging environments and are skilled in supporting both service users and staff facing vulnerabilities. The candidate demonstrates strong communication and partnership-building abilities across sectors, is confident using Microsoft Office programs (PowerPoint, Excel, Word), and excels in time management, delegation, and establishing effective processes and guidelines.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

The Mental Health Trainer – Children & Young People will deliver Croydon Drop In’s children and young people’s mental health training funded by Public Health Croydon.

The postholder will plan, develop and deliver high-quality mental health training focused on children and young people to schools, colleges, youth organisations, parents and carers, voluntary and community sector organisations, frontline workers and other partners across Croydon. The role will focus on improving understanding of children and young people’s mental health, reducing stigma, encouraging early intervention, strengthening resilience in families and communities, and improving knowledge of local support available in Croydon.

This post is specifically focused on children and young people’s mental health training. Training for adults will sit outside the main focus of this role and will be delivered through the wider partnership arrangements.

The postholder will deliver training in accessible community, school and youth settings, support participant recruitment, contribute to co-production and involvement of children, young people and families with lived experience, collect feedback and monitoring information, and work with partners to ensure the training offer is relevant to Croydon’s diverse children, young people and families.

Job Title: Refugee Support Worker.

Location: The Gap Centre, 42 Stow Hill, Newport, NP20 1JG.

Hours: 35 hours per week, Usual working pattern Monday – Friday 9:30 AM – 5:00 PM (including a 30-minute unpaid break).

The successful candidate will be expected to support occasional evening community activities, which may include our weekly Games Night programme.

Salary: £27,773.20 per year (actual), 35 hours per week.

About Us:

The Gap Wales – The Sanctuary Newport is committed to supporting asylum seekers and refugees as they rebuild their lives in Newport. We provide a welcoming, trauma-informed space where individuals can access advocacy, wellbeing support, community activities, and opportunities for social connection. We believe wellbeing grows through belonging, meaningful relationships, and participation in community life. Alongside practical support and advocacy, we create opportunities for people to build confidence, develop skills, strengthen social connections, and contribute to their local community.

Every week, refugees and people seeking sanctuary arrive at The Gap Wales needing practical guidance, emotional support, and a sense of belonging. As our Refugee Support Worker, you will help people rebuild confidence, navigate complex systems, and develop meaningful connections within the community.

Our work is rooted in transformation: personal, social, and community. Every interaction, every conversation, and every act of support helps to "fill the gap" where existing systems fall short.

The Role:

We are seeking a Refugee Support Worker to provide compassionate, practical and trauma-informed support to refugees and asylum seekers accessing our services. The role combines one-to-one support, advocacy, community engagement, practical assistance and partnership working to help individuals rebuild their lives, develop independence, improve wellbeing and become active members of their community.

You will support individuals to access essential services, overcome barriers, build confidence and strengthen social connections. You will also help coordinate community activities and community lunch programmes, working alongside volunteers and partner organisations to create a welcoming and inclusive environment for people seeking sanctuary.

This is a frontline role where your empathy, organisational skills and ability to build trusting relationships will make a tangible difference to the lives of refugees and asylum seekers in Newport.

· Providing one-to-one support and advocacy to refugees and asylum seekers

· Supporting individuals to access housing, healthcare, education, welfare advice and other services

· Conducting needs assessments and developing support plans

· Coordinating community activities, community lunches and opportunities for social connection

· Working alongside volunteers, partner organisations and community groups to strengthen support networks

Key Responsibilities:

Casework & Emotional Support

• Provide one‑to‑one practical and emotional support
• Conduct needs assessments and create personalised support plans
• Support individuals experiencing trauma, domestic violence, or other vulnerabilities
• Signpost to counselling, therapeutic services, and specialist mental health providers

Advocacy & Signposting

• Advocate for service users with statutory and community agencies
• Support individuals to understand and exercise their rights within the UK asylum system
• Liaise with social services, legal advisors, and mental health professionals

Group Work & Community Engagement

• Develop and facilitate wellbeing, confidence‑building, and social inclusion groups
• Organise community activities that promote integration and peer support
• Work with volunteers and community leaders to strengthen support pathways

· Organise community activities and community lunch programmes that promote integration and peer support

· Support the planning, purchasing and preparation of food for community meals and events

· Work with volunteers and community leaders to strengthen support pathways

Monitoring & Evaluation

• Maintain accurate case notes and data records
• Contribute to monitoring reports for trustees and funders
• Ensure compliance with safeguarding and data protection policies

Employment Details

· Reporting to: Operations Director

· Reasonable work-related expenses will be reimbursed in line with organisational policy. Benefits include 25 days annual leave plus bank holidays (Pro rata) and a pension scheme with contributions in line with organisational policy.

· This role is initially offered on a one-year fixed term, with the intention of securing funding to establish a permanent position. As The Gap Wales continues to grow, the responsibilities of this role may evolve in response to organisational needs.

What We’re Looking For:

· Experience supporting vulnerable individuals in a community, support, advice, housing, wellbeing or similar setting

• Understanding of trauma‑informed practice
• Strong interpersonal skills and the ability to build trust with people from diverse backgrounds
• Ability to manage sensitive situations with empathy and professionalism
• Commitment to equality, diversity, and inclusion

Desirable

• Experience working with refugees or asylum seekers
• Group facilitation experience
• Multilingual abilities

Why Join Us?

This role is an opportunity to make a meaningful impact in the lives of people who have experienced displacement, trauma, and significant barriers. You will be part of a supportive team committed to compassion, dignity, and community transformation.

· Regular supervision and reflective practice

· Opportunities for training and professional development

· A supportive and collaborative team environment

How to Apply

· Application Deadline: Sunday, 23rd August 2026 with interviews taking place in September.

· For enquiries or to apply, please send your CV and a cover letter. Interviews will be conducted shortly after the closing date, with an expected start date of Monday, 5th October 2026 (subject to agreement).

Safeguarding Statement

The Gap Wales is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All appointments are subject to satisfactory references and appropriate DBS checks. We are committed to creating an inclusive workplace that values diversity and promotes equality of opportunity.

The aims and objectives of The Gap Wales are motivated by a Christian ethos. While we welcome applications from people of all faiths and none, all staff are expected to uphold and support the values, mission, and objectives of the organisation and not act in a manner that would knowingly undermine its Christian ethos.

To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis Café / Helpline Support Worker
Reference: 374
Responsible to: Crisis Cafe/Helpline Coordinator
Contract: Permanent
Hours: 22.5hrs (3 evenings) or 30hrs (4 evenings)
Work Pattern: 17:30 – 01:30, working across a 7-day flexible rota including some weekends
Salary: £26,000, increased to £26,775 following successful probation (pro-rata for part-time)
Working base: Stevenage - expectation to travel across all Cafe sites where necessary (Watford, Stevenage, Ware and Hatfield)

About the Role

To be a key member of the staff team delivering the Nightlight Mental Health Crisis Services. Taking part in a rota covering 7 days per week, ensuring the delivery of high-quality crisis support, and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe/Helpline services. Working closely with other staff such as the Service Manager, Team Leads, Coordinators, Support Workers and volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.

About the Service

Hertfordshire Mind Network’s Nightlight Service (Cafés, Helpline, 24/7 Crisis House, A&E Liaison service and Daylight provision) is proud to provide urgent support, crisis intervention, and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Cafes and 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis, by using a person-centred approach to ensure that everyone is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
• To provide 24/7 support for individuals experiencing a mental health crisis.
• To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date: 21st August 2026
Interview date: Early September, at Watford Wellbeing Centre
N.B: Please quote reference number 374 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.

Substance Use Practitioner - Surrey Youth Justice Service

Location:  Leatherhead

Salary:  £27,000- dependent on knowledge skills, and experience 

Vacancy Type: Permanent, Full Time (37 hours per week)

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Young People and Families

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

Job Description

We are seeking a driven and enthusiastic practitioner to join Catch22 Surrey Young People’s Substance Use Service (SYPSUS). This role will be seconded from Catch22 to Surrey Youth Justice Service (SYJS), based within the centralised YJS.

Ideally, we require practitioners to have relevant experience in delivering specialist substance misuse interventions to children and young people, as well as the wider experience of associated risk factors. However, we would encourage applications from qualified youth and community workers who have experience of working with vulnerable young people with complex needs. 

You must be able to demonstrate:

· The skills to deliver therapeutic interventions, such as brief solution focused interventions, and motivational interviewing.

· Contributing to systemic practice.

· Abilities to assess and identify early indicators of risk.

You will need:

· You should have a relevant qualification such as youth work, counselling, or relevant experience of therapeutic delivery, and alternative suitable qualifications.

· At least three years’ experience of treatment delivery with young people and families within the relevant fields.

· Good communication, organisational and ICT skills.

Responsibilities:

· To work alongside Surrey Youth Justice Service, as part of the virtual health team contributing to the health pre-assessment pathway and health action plan for young people up to the age of 18 years, either through direct contact with children and young people, or with professionals, parents, and carers.

· To offer accurate information on assessment and therapeutic interventions available through Catch22 SYPSMS and contribute to assessment and care planning related to targeted and specialist interventions for children and young people with substance misuse issues.

· To provide sustained support to a pre-defined caseload of young people who are referred by means of effective assessment and care planning.

· To act as a link worker between SYJS and Catch22 SYPSMS, ensuring delivery of an integrated provision for children and young people.

· To work alongside SYJS providing consultation and guidance. 

· To assess levels of presenting risk associated with substance misuse, and provide support in managing this risk.

· In partnership with SYPSMS colleagues, to deliver training and workshops to support and upskill staff. 

· To identify and develop resources to support professionals working with children and young people with substance misuse issues.

Qualifications

· Relevant qualification in either youth work studies, counselling, health and social care or equivalent.

· Skills, knowledge and experience relevant for the job.

Additional Information

*This role requires an up to date driving licence, access to a vehicle, MOT and business insurance.
*You may be required to work out of hours, including evenings and weekends where necessary, in addition to travel around Surrey on a daily basis, and occasional travel around the UK.
*Enhanced Disclosure & Barring Service check required.

Catch22 is committed to staff recruitment and retention and offers a range of training, learning and development opportunities. Your continuous professional development is as important to us as it is to you.

Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch 22, please do not hesitate to apply.

ABOUT BRIGHTPIP

BrightPIP (Brighton Parent-Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0–2 and their families across Brighton & Hove and Sussex. We want every baby in our community to grow up feeling safe, healthy and loved. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma. We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board.

We have an exciting opportunity to join our team as a trainee Infant and Early Years Practitioner (IEYP), on a course run in partnership with the Anna Freud Centre and University College London (UCL). The post-holder will be training on the Children and Young People’s (CYP) Infant Mental Health (0-5) course, whilst carrying out clinical work in our service to complement their studies and use their newly developed skills.

ABOUT THE ROLE

This is a training role that is part of the NHS England (NHSE) funded CYP Psychological Trainings Therapy Programme (CYP-PT Therapy PGDip).  This intensive training post will equip practitioners with a comprehensive skillset to provide interventions to families using the latest evidence-based approaches. This will include training in Video-feedback Intervention to Promote Positive Parenting (VIPP) and supporting families where the child is experiencing regulatory difficulties.

Alongside the theoretical teaching of the training programme, the post-holder will have the opportunity to work within the BrightPIP service, providing practical interventions to families across Brighton & Hove. They will be integrated into our team of Clinical Psychologists and Psychotherapists and will take referrals as part of our service offer.

The successful post-holder will work in the BrightPIP service for 2.5 days per week and attend university for 2-3 days per week, with some study days spread throughout the year. During university holidays the trainee will continue to work with families.

FURTHER INFORMATION

This government-funded initiative promotes the growth and skill of the child mental health workforce to meet much needed demand. NHSE covers salary and training costs for a one-year full-time position, allowing services to employ trainees to support specialist pathways to bridge the gaps in CYP mental health support.

The role begins in January 2027 and the trainee will be both a fixed-term employee of BrightPIP and an enrolled student with UCL/Anna Freud. Upon completion, qualified trainees will receive a UCL Postgraduate Diploma. 

Training will be a mixture of in person, online sessions and self-study. Applicants must be willing to travel to Anna Freud in Central London (Rodney St, N1 9JH) to attend their lectures as needed. This is a unique opportunity that allows you to apply your learning week-to-week into practical clinical interventions making a direct impact on the lives of children and their families.

ABOUT YOU

We are seeking a highly motivated and enthusiastic practitioner to work and train within our service. The training post will equip the post-holder to provide interventions for children, young people and families using evidence-based intervention consistent with the course they are attending. The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equity, diversity, and inclusion.

WHAT WE OFFER

• Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other
• Weekly 1:1 supervision and the opportunity to join our monthly group reflective supervision sessions
• After successful completion of the course the fixed term contract will end, however we will provide support and advice to help you try to secure longer term opportunities; either within our service or other local authority services
• We are open to secondment opportunities from suitably qualified applicants within the area

HOW TO APPLY

Applicants are required to make two applications for this role. The first is a job application directly to BrightPIP. The second is a course application, which is made via the UCL portal - details of which will be shared as soon as they become available.You will only be offered a UCL training place if you are successful in securing this post and you meet the university training requirements. 

For your BrightPIP application, please submit:

- Your CV; and

- A cover letter addressed to Dr Laura Williams, explaining your relevant experience, key achievements, and motivation for applying.

Please ensure that your CV/ cover letter clearly evidence the academic requirements for this role as well as relevant experience (please see job description and person specification for guidance). 

Interviews will be held at Moulsecoomb Family Hub - date TBC.

We encourage applications from groups that are currently underrepresented in the clinical team including: applicants from Black and global majority ethnic backgrounds, male applicants, applicants identifying as LGBTQIA+.

All appointments are subject to an enhanced DBS check.

PRIVACY NOTICE

Please be aware that the information on your application form (name, contact details, qualifications and prior relevant experience) will be shared with the university Course Team as part of the recruitment process. By submitting your application to this role, you are agreeing to your details being shared with Anna Freud / UCL.  They will review your information to ensure you meet the academic requirements for the course. 

This is an exciting opportunity for someone with excellent administrative skills who enjoys working in a varied role, providing outstanding customer service and ensuring the smooth day-to-day running of our organisation. Working from home, you will play a key role in supporting our training programmes, maintaining accurate records and delivering efficient administrative support to colleagues, facilitators and trainees.

To be successful in this role, you must be based in Stoke on Trent and be comfortable working independently while remaining connected with a remote team.

As part of the role, you will respond to telephone and email enquiries in a professional, friendly manner, enrol trainees onto facilitator training programmes, maintain accurate records using our CRM systems, process orders received through our online shop, generate certificates for newly qualified facilitators and arrange their distribution, prepare and post meeting and training packs, organise and take minutes of meetings, manage diaries, provide accurate administrative support across the organisation, and assist with a range of general administrative duties as required. No two days are the same, so we’re looking for someone who enjoys variety and takes pride in delivering high-quality work.

We are looking for someone who has previous experience in an administrative or team support role, along with experience of providing excellent customer service by telephone and email. You should have experience maintaining accurate records and handling confidential information, as well as using CRM or database systems. Strong written and verbal communication skills are essential, along with excellent organisational skills and the ability to prioritise workload effectively. You will need to demonstrate a high level of accuracy and attention to detail, a good working knowledge of Microsoft Office applications, and the ability to work independently while managing competing priorities.

We are also looking for someone with a friendly, professional and approachable manner, a proactive, flexible and positive attitude. An individual who holds compassion for the sector we work in and who can correspond in all manners in a sensitive way using non-stigmatising language and with a high degree of discretion. Whilst the whole team get together in person for residential development days 3 times per year you must be able to enjoy working from home the majority of the time. A reliable home working environment with a stable internet connection is also essential, as is residence within Stoke on Trent.

What we offer includes home-based working, a laptop and mobile phone provided, a supportive and friendly team environment, a varied and rewarding role where you can make a real contribution, and opportunities to develop your skills and experience.

Role: Caseworker (Information and Advice)

Hours: 28 hours per week (flexibility around working pattern)

Salary: £30,282 - £32,445 (pro rata, per annum)

Location: Hybrid

Start Date: 1 September 2026 or as soon as possible there after

Contract Type: Fixed term until 31 Jan 2027, with potential of extension dependent upon funding.

This post is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check.

About the Role

This role sits within our Information and Advice team and is key to the smooth running of our Information and Advice service. This role will provide casework support relating to Adult Social Care, Housing, and Welfare Benefits to Disabled Merton Residents.

Key Tasks and Responsibilities

1. To manage a varied caseload, providing accessible and quality information, advice, guidance and representation to Disabled people in Merton.

2.   To support Disabled people in Merton with Adult Social Care including but not limited to Care Act assessments, reviews and reassessments, including Financial Assessments.

3.   To support Disabled people in Merton with Housing including getting on to and improving positions on the housing register, aids and adaptions and Disabled Facilities Grants.

4.   To support Disabled people in Merton with Welfare Benefits including but not limited to applications, assessments, appeals and tribunal representation.

5. To support quality assurance processes to maintain the Advice Quality Standard including ensuring case notes are updated in-line with frameworks, carrying out peer file review and taking part in supervision sessions.

6. Where appropriate, refer Disabled people to other services in line with our policies, including other Merton CIL services.

7. To research and remain informed of new legislation or policy changes that impact casework.

8. To collaborate with the Policy and Campaigns Team to push for systems change.

9.  To understand safeguarding procedures and raise concerns with support from the safeguarding lead.

10. To work within the Social Model of Disability and ensure that it is understood by our members, service users, staff, local authority, and partners.

11. To carry out the duties of the post in line with our Equality, Diversity, Inclusion and Equity Policy, and adhere to all Merton CIL’s policies and guidelines, including our values.

12. To undertake such duties and attend out-of-hours and/or weekend events when reasonably be required.

                                                                                                                                                                                                This job description reflects the requirements of the post at the time of writing. The needs and circumstances may change over time and therefore the Job Description may need to be reviewed in the light of any such changes which may occur.

Other Information

Merton CIL is committed to equity and inclusion and reflecting the diverse communities we serve. We particularly welcome applications from individuals from marginalised communities.  

Please also email us if you:

·Have any questions or would like an informal discussion about the role,

· Need support to apply, adjustments or require any of the materials in a different format.

We do not use AI within our hiring processes. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Accountant (PART-TIME)
Bracknell | 15 - 21 Hours per Week | Flexible Working Across 3–4 Days
Salary: 37K per annum

Create Hope is a growing charity supporting families to thrive. We are seeking an experienced
Accountant to lead our day-to-day financial operations and provide high-quality financial
information to support our CEO and Board of Trustees.

KEY RESPONSIBILITIES
• Managing finance and payroll records
• Processing invoices, supplier payments and staff expenses
• Monitoring grants and producing funder reports
• Preparing management accounts, budgets and forecasts
• Reconciling donations and income received by the charity
• Supporting year-end accounts and external audit requirements
• Ensuring compliance with charity accounting standards, regulations and internal procedures

ABOUT YOU
• Accounting qualification or qualified by experience (QBE)
• Minimum of 2 years' experience in charity finance
• Experience of budgeting, grant reporting and payroll
• Strong Excel skills and excellent attention to detail
• Ability to explain financial information to non-finance colleagues
• Committed to professional standards and continuous improvement

WHY JOIN US?
This is an exciting opportunity to join a friendly and ambitious charity where your expertise will
directly support our growth and help us increase our impact for families in the local community.

HOW TO APPLY
Please send your CV and a brief covering statement outlining your suitability for the role bu cli9cking on 'apply now'

CLOSING DATE: 31 July 2026

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