Are you interested in being part of a team making a tangible difference in Norfolk? Can you harness technology, data, and communication strategies to amplify community impact? Do you have experience in CRM, data analytics, and systems optimisation? If so, you might just have found your dream job.
This new role is pivotal to Norfolk Community Foundation’s desire to harness technology, data, and communication strategies to amplify community impact.
About the role
The Head of Digital Transformation and data strategy reports to the Director of Finance and Operations and is part of the Senior Management Team working closely with the Chief Executive.
Key responsibilities will include:
- Modernising systems and workflows to enhance organisational efficiency and resilience.
- Leveraging data insights to inform strategic decisions.
- Strengthening digital communications for stakeholder engagement.
- Driving responsible innovation, including AI and automation, to improve efficiency and impact.
About you
We are looking for someone with a strong track record in strategic leadership and digital transformation, who can confidently set a vision and drive innovation across an organisation. You will be experienced in managing CRM systems (particularly Salesforce), data analytics, and optimising systems to improve performance and efficiency.
You will have excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful insights and actions. A deep understanding of cybersecurity, GDPR, data governance, and risk management is essential, as is a forward-thinking approach to emerging technologies, including AI and automation. This is a fast-paced role that requires initiative, adaptability, and a passion for continuous improvement.
What can we offer you?
We have a range of benefits that we offer our staff, including:
- 25 days holiday (pro rata) plus bank holidays.
- Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills.
- Flexible working options available.
- A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations.
- Pension scheme.
- Death in service cover.
- Training and development opportunities.
- Visits to see the impact of the difference the Foundation is helping to make happen.
Who are the Norfolk Community Foundation?
We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.
Registered Charity
21 - 50
To build stronger communities in Norfolk from the ground up.
The client requests no contact from agencies or media sales.
Thank you!
Join Leeds Community Foundation and GiveBradford in this crucial role to lead a number of exciting digital and data transformations.
Applications close: 9 a.m. Monday 4th August 2025
Location: Leeds and Bradford
About Leeds Community Foundation and GiveBradford
Since 2005, Leeds Community Foundation has been working to create a fairer Leeds for everyone.
Through flexible and responsive grant making, we enable and strengthen community organisations that are the backbone of our city, because when they thrive, so do our communities – and all of us benefit.
Leeds Community Foundation oversees four distinct charities, including Bradford District Community Foundation (GiveBradford). This means we have separate trustees responsible for our work in Leeds and in Bradford and can develop complementary but distinct strategies to make the most of partnerships at national and regional levels alongside appealing to donors with a specific passion of place.
For over 20 years, we’ve been helping donors invest and distribute more than £65 million to benefit communities across our city and the wider region where it can make the most difference, and we hold about £50m philanthropic capital on behalf of a wide range of donors at any one time.
As a trusted partner to businesses, foundations and professional advisors, we’ve delivered countless strategic giving programmes with life-changing outcomes.
Now, more than ever, our communities need us. With growing social, economic and climate pressures, grassroots community organisations have never been more vital, but with demand soaring and resources stretched, they’ve never been at greater risk. That’s why we’ll continue to develop partnerships, invest where it’s needed and build a fairer future, together.
About the role
It is an incredibly exciting time to be joining Leeds Community Foundation and GiveBradford as Digital and Data Lead. The next two years will be transformative for the organisation from a digital and data perspective, including an imminent CRM migration, the introduction of AI tools, integrating data insights with finance, impact, and income generation, and horizon scanning for further opportunities to be at the forefront of Community Foundation innovation.
You will:
- Drive our digital transformation ambitions in line with the 2024–2029 strategy.
- Act as the lead for digital infrastructure, including our CRM system, data management platforms and automation tools.
- Identify and implement improvements to internal systems and workflows, ensuring that all improvements are based on feedback and consultation with users.
- Identify digital solutions that improve board and committee effectiveness, policy access, and reporting.
- Overall management of the IT contract with our external providers, act as the first point of contact for the staff team, and manage contracts, purchase and service of IT hardware and software.
- Use data to track performance against KPIs, grants impact, donor expectations and organisational learning.
- Prepare clear, data-informed updates for reporting to the Senior Leadership Team, the board and external stakeholders.
- Ensure compliance with data protection laws, including GDPR, and lead on relevant documentation and controls.
- Deliver digital tools that enhance community access, donor reporting and impact presentation.
- Work closely with the Senior Leadership Team and others in the team to embed data insight into planning, fundraising, and reporting.
- Support the finance team with fund and financial reporting alignment across platforms.
- Liaise with external contractors and digital providers on project delivery and service maintenance.
Who we are looking for
This role will suit an experienced CRM system manager who is passionate about innovation within data and digital.
The ideal candidate will have:
- Experience in CRM systems (Salesforce preferred), data reporting and digital transformation.
- Experience in leading IT infrastructure in an organisation.
- Experience in analysing and presenting data to inform decision-making.
- Understanding of GDPR, data governance and systems integration.
- Excellent technical and systems problem-solving skills.
- Confidence to create, manage and present dashboards and data insights.
- Strong project coordination and stakeholder management.
- Ability to communicate complex technical information to non-technical users.
- Problem-solving skills and a good understanding of risk management.
If you’re excited to join us on this journey, we can’t wait to meet you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 4th August 2025.
Registered Charity
11 - 20
To enable collective giving, unlocking flexible resources to start and strengthen community organisations, building a movement towards a fairer Leeds.
