Entry level jobs
Position: Senior Officer – Direct Marketing
Contract type: Fixed-term contract until October 2026
Salary: £ 36,403 – 40,448 per annum (FTE)
Hours: Full time (35 hours) or Part time
Reports to: Head of Offline
Location: Mark Square, London EC2A 4EG (hybrid working)
Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.
In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager.
You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.
- Look for opportunities to thank our donors and communicate impact at key moments.
- Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.
- Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets.
- Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
- Remain flexible and rapidly respond to emergency situations.
- Work with the Data team to identify the best approach to data and segmentation for each project.
- Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
- Manage donor research and mystery shopping as required, using insights to inform creative decisions.
- Manage campaign fulfilment. Monitor responses to identify issues and opportunities.
- From time-to-time support with Donor Care activities if required.
- Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
- Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
- Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working in a fundraising environment.
- Experience of scoping, briefing in, managing, and delivering fundraising campaigns.
- Experience of managing a Telemarketing programme.
- Experience of managing Direct Mail and email fundraising communications.
- Experience of working with suppliers, including budget management, campaign planning and briefing.
- Experience of data file development (in collaboration with Data teams)
Essential Skills/Knowledge
- Able to act proactively and identify new fundraising opportunities.
- Able to juggle and prioritise multiple tasks, meeting programme deadlines.
- Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy.
- Sound knowledge of key retention and donor development activities.
- Up-to-date knowledge of direct marketing best practice, trends and compliance.
- Numerate, with an ability to analyse results and identify trends.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- Proficient in Microsoft Word, Excel, PowerPoint.
Desirable Skills/Experience
- Experience in delivering fundraising activities in response to emergencies.
- Experience in delivering Regular Giving proposition and/or onboarding journeys.
- Up-to-date knowledge of direct marketing best practice, trends and compliance.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 2 September 2025
Interviews date: Week commencing 15 September 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


About The Role
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma. Allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
As a Business partner at Place2be you will join a high-performing, fast-paced People & Culture team to provide comprehensive human resources support to the whole organisation. From our school based staff providing mental health support to children and young people to our Head office based staff working behind the scenes. We have experienced an exciting time of business and people growth and are looking for a People professional with the desire and commitment to help embed and consolidate good people practices and drive organisational performance by influencing and coaching managers and leaders on our people priorities.
Proven experience in a HR/ P&C function alongside a solid understanding of employment legislation and employee relations is essential, together with an enthusiastic and flexible approach to work, strong interpersonal skills and a genuine passion to make a difference.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 10/07/2025
1st Interview date: 14/07/2025
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service User Engagement Lead to support our Criminal Justice services
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.
Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.
An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.
You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.
Key responsibilities and duties
- Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
- To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
- Supporting the CJS champions and ambassadors in post with their professional development
- Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
- Oversight of the welfare and wellbeing of CJS Champions and ambassadors
- Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and the local community to improve and develop the service, promoting our strategy
- Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
- Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
- Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
- Keep CJS champions and ambassadors training and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
- Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
- Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.
About You:
To be successful as the Service User Engagement Lead you will need the below experience and skills:
You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times. You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery. Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services. With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities. Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.
ow to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 31st August 2025*
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
- Conducting person-centred assessments with those who self-present at the service for support
- Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
- To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
- To work with partner agencies to provide joint support to service users where appropriate
- To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
- You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




The client requests no contact from agencies or media sales.
The essentials …
- Salary: £50,000 - £55,000 per annum, commensurate with experience
- Location: Hybrid, with at least one day per week at Burlington House, Piccadilly, London
- Contract: Full-time, 15 month fixed-term contract (with potential to extend)
- Reporting to: Director of Membership & Development
- Direct reports: None initially
What you’ll be doing …
We are looking for a strategic and proactive fundraiser to lead the launch and delivery of a capital campaign to refurbish our Grade II* listed Lecture Theatre at Burlington House - a flagship project to enhance accessibility, sustainability and the visitor experience at the heart of our historic home.
Alongside this, you will support income generation across a range of charitable programmes, including education, outreach and member engagement, helping to grow both restricted and unrestricted income and strengthen the Society’s long-term supporter base.
This is a highly collaborative role focused on delivery. You will lead day-to-day campaign activity, with particular emphasis on individual giving, donor engagement and external communications. You will also play a key role in building the systems, processes and approaches that will underpin future fundraising success, supporting the Society’s wider ambition to grow income and resilience over the next decade.
This is an opportunity to shape and deliver visible, mission-driven campaigns at a pivotal moment for the Society, contributing directly to our impact, profile and financial sustainability.
Overall responsibilities / requirements ...
- Lead the capital fundraising campaign for the refurbishment of our Grade II* listed Lecture Theatre, driving income growth through individual giving, corporate partnerships and trust funding.
- Generate income to support our education and outreach campaigns, working collaboratively with colleagues in education, outreach and communications to engage a broad range of supporters.
- Shape compelling cases for support and deliver segmented donor communications that resonate with different audience groups.
- Strengthen internal fundraising infrastructure by improving systems, processes and reporting, ensuring the Society is well-positioned for future income growth.
- Support the Director of Membership & Development by preparing briefing materials, contributing to proposals, and identifying prospects for large gifts or grants.
- Manage timelines, budgets, and reporting related to campaign activity.
- Liaise with external suppliers, funders and design/marketing support as required.
What we’re looking for …
Essential
- Proven experience in a senior fundraising role, ideally within a charity, cultural or education focused setting.
- Demonstrated success delivering capital appeals and/or public fundraising campaigns.
- Track record of securing donations from individuals, major donors, companies and/or trusts.
- Experience developing and implementing fundraising strategies.
- Excellent written and verbal communication skills with strong interpersonal skills.
- Organised, self-motivated and able to manage multiple priorities.
- Understanding of establishing individual giving methods, including regular giving, legacy fundraising and digital channels.
- Familiarity with CRM systems (ideally Dynamics 365).
- Knowledge of fundraising regulation, GDPR and best practice in donor data handling.
Desirable
- Experience working on heritage, science or education-related campaigns.
- Experience collaborating with senior stakeholders, volunteers or boards/committees.
- Member of the Chartered Institute of Fundraising.
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
Please head to our website (by clicking the button above) and read the job description in full for instructions on how to apply.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
We regret that unsuccessful candidates will not be contacted. Please let us know if you will require any special provisions to be made should you be called for an interview.
All applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Are you looking for an exciting new role within the Charity Sector? Eden Brown Charities are delighted to be partnering with a much-loved Regional Charity to recruit them a Trusts and Foundations Fundraiser to join an ambitious Fundraising team in Winchester.
About the role
As a Trusts Fundraiser you will be working to play a crucial role in securing significant funding from trusts and foundations, helping the organisation to meet the ambitions targets and expand their services to reach more families.
You will write creatively to secure funding as well as research and submit compelling grant applications to secure funding for various projects and initiatives.
You will also build upon a strong portfolio of existing trusts, and maintain positive relationships with existing and potential funders, ensuring effective communication and stewardship.
About you
You must be able to demonstrate that you can write compelling applications. Experience in the sector is desirable although not essential. If you have transferable skills in research, writing, relationship management, and strategic planning you are encouraged to apply.
Please note that this role is a Hybrid role with some time spent in the office near Winchester.
Flexible working patterns are available. To hear more about this incredible role please contact Laura Iliff on 07442607841. Please note that applications are being taken on a rolling basis so please do get in touch asap.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
A Full-Time opportunity with a new project at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Smoking Cessation Advisor
Hours: Full-Time, 37.5 Hours per week, Monday – Friday
Contract: Fixed Term Contract to 31st March 2027
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Location: Based in our Cambridge office with travel across Cambridgeshire and with the option for hybrid working
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
About the Role and the Project
We are seeking motivated and enthusiastic individuals who will be responsible for coordinating and providing a flexible solutions-focused service to those accessing existing CPSL Mind services. This role requires a proactive, “can do” approach that focuses on innovative approaches to supporting people to achieve their goals around a healthier lifestyle. Working alongside colleagues already providing mental health support to individuals through existing services, this role will provide assessment and specialist support, alongside the trusted professional.
This service is aligned to smoking cessation principles as outlined by the National Centre for Smoking Cessation and Training (NCSNT).
You should be passionate about promoting positive mental health, have excellent verbal and communication skills along with the confidence to promote Smoking Cessation messages, and the service internally and externally.
Closing date: 31st August 2025
Interviews: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Birmingham Custody Suites - Co-located with the Cranstoun and St Giles across West Midlands
Ref: CWA 251
Closing date: Thursday, 4th September 2025 at 11.00pm.
Due to the nature of this role, we are looking for female applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
Are you a proactive, collaborative and empathetic individual with a proven record of providing support, advice and advocacy to vulnerable clients? Do you have a sound understanding of the issues faced by females involved, or at risk of becoming involved, in the criminal justice system and those requiring drug and alcohol treatment interventions?
If so, join St Giles as our Caseworker, where you will deliver personalised one-to-one support through an intensive four to six-week casework programme, which will focus on key resettlement pathways and address the complex needs of women at risk.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our Caseworker, you will provide a comprehensive and holistic assessment which links arrest to accessing community support, bringing police custody and community together in collaboration to support and or divert women from further offending. This will involve delivering an outreach service that includes advocating on behalf of women, providing a practical service that will include supporting access to drug and alcohol treatment services, health services, community services, learning support and addressing the importance of healthy relationships.
We will also rely on you to provide consistent intensive support that positively enables women to engage effectively with other community-based professionals to build a wider diverse support network and to undertake assessments and produce action and risk management plans for clients. Developing effective relationships with all relevant agencies, building an understanding of key referral routes, actively promoting good partnerships, and sourcing and developing joint working opportunities at all levels of the project is also a key duty.
What we are looking for
• The ability to assess clients’ needs and provide client led support
• The ability to calculate risk and implement safety procedures when engaging with vulnerable female clients in the community
• An awareness or understanding of the issues raised when working with women in police custody or a similar area
• The ability to use monitoring systems to record all aspects of the project including actions, outcomes and referrals and demonstrate achievement of targets
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
National Energy Action’s teams are supportive, knowledgeable and dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives every day.
The role
This is a time of unprecedented demand for our services. We have a fantastic opportunity for someone to join us as a Benefits Adviser on either a full or part time basis. Job Share applications are also welcome. Full time hours are 37 hours per week.
We’re looking for an experienced and knowledgeable professional to help us deliver our work programme and build our profile amongst regional stakeholders. The post-holder will deliver projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
This is a highly rewarding role where knowledge and experience are key. You will provide accurate, comprehensive benefit entitlement advice and support to householders, ensuring they receive the help they need. From initial consultation to form completion, you will be responsible for offering guidance across multiple channels – by phone, online and in person.
National Energy Advice’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. You will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
What you will need to succeed
National Energy Action is seeking skilled and experienced individuals to join our team in a pivotal role supporting low income and vulnerable households.
You will have a strong background in providing welfare benefits advice and expert advice on welfare rights, including entitlements, systems, claim processes and current legislation and practices; all tailored to individual client circumstances. You will have demonstrable experience of providing welfare benefits advice via telephone and face to face is essential.
You will need good organisational skills, excellent communication skills as well as an understanding of the challenges faced by low income, vulnerable or disadvantaged householders.
The role of Benefits Adviser will be part of the Communities Directorate and the postholder will report to the Benefits Entitlement and Claim Support Manager.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
We are offering:
- £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
Business Development Manager
Organisation overview
Paragon Music is a pioneering inclusive music and dance performance company based at the Boardwalk in Glasgow. For 45 incredible years, we’ve been transforming lives through the power of music and movement, empowering people of all ages and abilities to express themselves, connect with others, and develop their full potential.
Widely recognised as one of Scotland’s leading inclusive arts organisations, Paragon has delivered hundreds of workshops, performances, and residencies across the country, making a profound and lasting impact on individuals and communities alike. Our work is grounded in creativity, collaboration, and equality, and we’re proud to champion inclusive practice at both grassroots and international levels.
As we celebrate our 45th anniversary, we’re entering an exciting new phase of development. We are currently consolidating our programmes in Glasgow, Dumfries & Galloway, and North Lanarkshire, while actively expanding our reach to new communities across Scotland and beyond. With a strong foundation, growing demand, and a bold vision for the future, Paragon is perfectly positioned for further growth and innovation.
Role Overview
Paragon Music is seeking a dynamic and motivated Business Development Manager to lead fundraising, oversee financial and governance functions, and support strategic growth. This is a pivotal role within the organisation, contributing directly to the sustainability and expansion of our inclusive music and dance programmes across Scotland and beyond. The post-holder will initially focus on fundraising and business development before broadening their remit to include governance and financial management following a period of onboarding.
Location: The Boardwalk, 105 Brunswick Street, Glasgow, G1 1TF
Reporting to: Creative Director & Board of Directors
Salary: £32,000 pro rata (0.6 FTE)
Start Date: 01 October 2025
Contract Renewal Date: 1 April 2026
Holidays: 16.8 days pro rata
Working Hours: 10:00am–6:00pm (flexible), occasional evenings/weekends (TOIL applies)
Job Description: Download the full job description from Paragon website
Deadline: Friday 5 September, 6pm
How to Apply: Complete Online Application Form and upload your CV and a cover letter detailing relevant experience and why you would like to work with Paragon.
More information: Paragon website
Paragon is an equal opportunities and disability confident employer dedicated to diversity and inclusion. If you require any additional support to complete your application please get in touch and we can arrange alternative or supported ways of applying.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Onsite Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES
Contract: Fixed term contract (6 October 2025 – 13 February 2026)
About the role
The Warehouse and Driver Assistant at Crisis is a varied and fulfilling role. You will work with the Warehouse & Facilities Manager to ensure a safe and tidy working environment at the Crisis Warehouse. In collaboration with the Resourcing Team, you will take control of the collection and delivery of donated and resourced food and equipment needed for the Christmas event. You shall act as key support to the Warehouse Manager in organising outgoing stock for the Christmas event and ensuring an accurate stock take once the Christmas event has taken place.
The role acts as a key contact point and support for teams of volunteers in the warehouse. Supporting the supervision of volunteers, including large groups of corporate volunteers is a key aspect in helping the warehouse run smoothly.
About you
- You should have experience in warehousing, delivery driving, logistics, event management or production.
- Have a personality which enables you to effectively communicate, with confidence, to a wide range of audiences.
- Feel comfortable when driving in London, in various size vehicles. Up to and including a Luton van, with a tailgate.
- Have a mind-set where problem solving, and basic mental arithmetic comes easy.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working hours.
- Wellbeing Leave to be used flexibly.
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 24 August 2024 23:55
Interview process: Competency-based interview
Interview date and location: Tuesday 2 to Thursday 4 September. In person at Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge, and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Account and Support Manager will be responsible for working with the Upshot team to deliver high quality customer service to all clients. They will manage the implementation of the Upshot system for new clients, deal with customer support queries and manage contract renewals for existing clients. The role enables the candidate to work closely with a range of audiences, stakeholders and different charities, sport and non-sport, to help and support them to collect good data and better measure the impact of their community work.
Remote working from home; The expectation would be that the successful candidate would spend 2 days per week at the House of Sport with Upshot and the remainder working remotely. At times depending on business needs there may be a requirement for more days to be worked in the office. This role also includes periodic travel to client locations to build relationships and deliver training.
The successful candidate will be managing high-level and detailed relationships with clients and this role will see the successful candidate as a primary point of contact for both new and existing clients of which they are responsible for.
Beyond their core responsibilities, the Account and Support Manager will also have the opportunity to develop the business more broadly, through identifying potential business development opportunities, partaking in ongoing marketing exercises, discussions around the development of the system and engaging with our wider Monitoring, Evaluation and Learning Services.
The role is varied, providing the unique opportunity to learn the many different skills needed to run a tech start up, under the umbrella of a social enterprise. They will help develop Upshot’s online help guides/resources, deliver online and face to-face training, host workshops and assist with improving efficiency within the team.
Find out more via the attached job description and Upshot brochure.
UPSHOT PROVIDES A MONITORING, EVALUATION & LEARNING SYSTEM TO HELP YOU EVIDENCE YOUR IMPACT

The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a respected housing and support provider to recruit a Community Support Officer to support residents with complex needs.
Salary: £30,651.59
Location: Fulham base, with some travel
Contract: 1 year FTC
In this frontline role, you’ll help tenants sustain their independence, connect with their community, and access essential services. Acting as lead keyworker, you’ll coordinate support with external agencies, provide practical advice, and promote wellbeing.
Key responsibilities:
- Develop and review personalised support plans.
- Link residents with mental health, substance misuse, and other specialist services.
- Encourage community participation through activities and partnerships.
- Assist with housing matters, including benefits advice.
- Maintain accurate records in line with safeguarding and health and safety policies.
You’ll bring:
- Experience supporting vulnerable adults (e.g. homelessness, mental health, disability).
- Knowledge of supported housing and housing benefits.
- Strong communication and teamwork skills.
- A passion for promoting independence and dignity.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
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Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
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Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
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Manage drop-in sessions at our main office and at external locations
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Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
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Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
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Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
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Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
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Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
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Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
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Be alert to funding opportunities and contribute to funding bids and proposals.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
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Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
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If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
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Experience of delivering advice across different channels (telephone, in-person, etc.).
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Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
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Ability to prioritise own work, meet deadlines and manage a variety of duties.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with clients, volunteers, staff and partners.
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Experience of working with, managing and developing volunteers.
Desirable
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Familiarity with Citizens Advice’s policies, procedures and systems.
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Experience of formally or informally supervising, mentoring and/or guiding colleagues.
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Experience in giving debt advice
The client requests no contact from agencies or media sales.
We are recruiting for a Head of Education and Content - an experienced project manager and resource designer who will oversee the development of education materials and teacher training content at The Politics Project.
ABOUT THE POLITICS PROJECT
We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK.
We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections.
ABOUT THE ROLE
Working with schools, sixth forms and further education colleges, the Head of Education and Content will support them to prepare for the lowering of the voting age to 16 and to engage their students in elections and democratic education.
The post holder will design and adapt resources, practitioner training, events and activities as well as manage relationships with a variety of stakeholders across the further education and civil society sectors.
Working with the Director and the Head of Programmes, the post holder will:
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Collate, source and design learning resources for school and college teachers to use to support their students to engage in elections and democracy.
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Support, build and manage relationships with schools and colleges.
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Provide teachers and practitioners with training and e-learning around election and democratic education.
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Oversee evaluation and monitoring, producing reports where required.
The job is based on a 16-month contract, with likely extension (including a 6-month probation period).
The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.
Benefits:
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30 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year.
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Friendly and inclusive environment.
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Professional development opportunities, to upskill and train you.
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The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You will have a passion for democratic engagement and experience of delivering democratic education. You will also have experience of the UK education sector and supporting teachers or practitioners.
You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines.
You will have experience of developing learning materials and training resources for schools and colleges and will have a clear eye for detail.
Above all, you will understand the needs of schools, sixth forms and further education colleges and the pressures they work under and be able to build relationships with teachers and support staff. You can network, negotiate, persuade, problem solve and be flexible to meet teacher and practitioner needs. You will have excellent communication skills, both written and spoken.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
Other essential skills and knowledge:
- Knowledge of, and an interest in, UK politics.
- Understanding of the wider UK education system.
- IT literate. In particular, you can use Google office software.
We are particularly interested in hearing from applicants with experience in the UK Further Education sector.
TO APPLY:
To apply please submit a CV and a covering letter (maximum 500 words long) via Charity Job.
The closing date is 11:30pm, Wednesday 10th September 2025.
Initial interviews are planned for Wednesday 24th and Thursday 25th September.
The client requests no contact from agencies or media sales.