Jobs

We are looking for a creative and enthusiastic Digital Engagement Executive to support in the delivery of brilliant email campaigns, communications and journeys to help pets and their people. 

As one of Woodgreen Pet Charity's email marketing experts, you’ll champion best practice whilst working on a wide range of email communications designed to acquire, retain and develop new and existing audiences to drive income and engagement. 

You will; 

• Play a key role in the Digital Engagement team’s ambition to develop, nurture and optimise digital relationships with audiences to support engagement and income generation. 

• Support in the planning, development and delivery of a range of email communications to acquire, retain and develop new and existing audiences. 

• Support key stakeholders across Woodgreen to build their digital engagement knowledge by championing email best practice.

• Support public facing teams across Woodgreen with the delivery of an efficient, high-quality digital service. 

• Apply your creativity in the planning and delivery of email campaigns, journey and web content.

• Combine analytical skills with a keen understanding of how to create engaging digital content and email campaigns. 

As well as being passionate about email and harnessing its power to nurture, develop and deepen relationships you will need: 

• Experience of supporting the implementation of digital fundraising or other income-generating campaigns, achieving desired targets and reporting on impact. 

• Demonstrable experience of developing and delivering key messages to a variety of audiences through email and digital content.

• Significant experience of working with email marketing tools and services to deliver broadcast and automated email campaigns and journeys in line with briefs and targets.

• Proven ability to deliver on briefs to write and edit highly engaging email and web copy.

• Strong analytical skills and experience of using data to inform decision making.

• Experience of managing workload across multiple projects whilst working with a range of internal stakeholders.

• Strong working knowledge of ESP tools (DotDigital desirable) and CMS systems (Wordpress desirable).

• Working knowledge of Raiser’s Edge, Dynamics or similar CRM databases.

This is a full time permanent position with the expectation that our successful candidate will work from our Godmanchester site for approximately 1-2 days a month. In return you will receive a starting salary of £28,873 to £35,291 per annum depending on experience which will be complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary).
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Service Support Engineer

Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance

I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.

You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.

What you’ll be doing:

• Delivering excellent 1st and 2nd line support for staff across multiple locations
• Managing incidents and service requests through the ticketing system
• Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
• Supporting Office 365, Active Directory, and remote access tools
• Assisting with onboarding/offboarding, asset management, and MDM setup
• Travelling to offices and service sites to provide face-to-face IT support when needed

Skills required for the Service Support Engineer:

• Hands-on experience with Microsoft Intune, Office 365, and Active Directory
• Knowledge of ticketing and asset management systems (e.g. FreshService)
• Understanding of basic networking and remote desktop tools
• Excellent verbal and written communication skills
• Calm, helpful, and approachable—able to support non-technical users
• Organised, with strong attention to detail and process-following skills
• A demonstrable passion for tech—whether through education, training, or self-learning

Understanding Recruitment is acting as an employment agency for this vacancy.

IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer

A prominent Housing Association in Central London who provides quality homes and support to enrich their residents’ lives.  They are looking to bring in a Senior Finance Officer - Accounts Payable into their supportive team environment to make a real impact in their dynamic team.

The organisation values the care they provide for their customers, included dedicated and specialist services.  They are looking for someone from a charity, not for profit or social housing background to manage and maintain their purchase ledger function and lead on processing invoices and payments.

Responsibilities:

• Process invoices and carrying out correct coding
• Reconciling supplier statements
• Process weekly payment runs
• Manage direct debit and standing order payments
• Looking after utility accounts
• Support with month-end and year-end activities

Requirements:

• Proven experience leading on purchase ledger, from a housing, care or charity background
• Strong numerical and analytical skills and has used various finance packages
• Ability to communicate with a range of stakeholders and prioritize tasks where required
• Knowledge of processing supplier invoices and payments

This role is critical for the organisation so if you are interested in this role, please do apply ASAP as it is moving fast.

We are working in partnership with Richard House Children’s Hospice to secure their new CRM and Supporter Care Officer. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.

The CRM and Supporter Care Officer will be responsible maintaining and updating the charity's CRM database (Raiser’s Edge), ensuring it effectively supports fundraising management, and key operational areas. The role will also have wider responsibilities, including supporting fundraising events and in the cultivation and stewardship of the charity's donors, partners, funders and supporters.

This role is offered on an interim basis, but with the option to become permanent.

The successful candidate must be able to demonstrate:

• Experience of using CRM systems, ideally Raiser’s Edge or similar.
• Experience in a customer service or support role.
• Broad understanding/knowledge of the main fundraising streams.
• Excellent organisational and administrative skills, with close attention to detail, the ability to multi-task and prioritise responsibilities.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite.

Closing date: 4 September 2025

Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.

Our client is a vibrant and progressive graduate college within a globally recognised higher education institution. Founded from the merger of two seperate colleges in 2008, it offers a fresh and modern take on the university experience. With around 650 students, 300 fellows, and a global network of alumni, the college is based on the historic Woodstock Road site, centered around the iconic Radcliffe Observatory.

Prospectus are delighted to be supporting with their search for a Regular Giving and Supporter Engagement Officer.

The Regular Giving and Supporter Engagement Officer will lead the development and delivery of the college's new regular giving programme. The role combines donor communications with stewardship events and offers a unique opportunity to build initiatives like Giving Days, print and digital appeals, and alumni engagement activities. This is a hands-on, creative role, perfect for someone keen to make a lasting impact in a collegiate fundraising setting.

The ideal candidate will have experience in fundraising or alumni engagement, preferably within higher education. Strong communication skills, creativity, and a proactive mindset are essential, along with the ability to manage multiple projects and build positive relationships. Experience running regular giving campaigns and managing events is a plus, and a collaborative, flexible approach will be key to success in this growing team.

Location: Oxford
Contract: Full-time, permanent
Salary: £34,982 to £40,855 per annum

At Prospectus, we’re committed to supporting you through the application process and welcome candidates from all backgrounds, regardless of age, disability, gender, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you require any reasonable adjustments at any stage, please contact Jessica Stoddart at Prospectus.

If you meet some, but not all, of the criteria, we’d still love to hear from you. Prospectus can advise and support you throughout the process to help you put your best application forward. To apply, please submit your CV in the first instance. If your experience is a good match, we’ll arrange a meeting to brief you fully on the role before you submit a formal application. We look forward to hearing from you.

Community Fundraising Manager - Remote or Hybrid

 
Hope and Homes for Children is looking for a talented Community Fundraising Manager to join its Public Engagement team and help millions of separated children get Back to Family.
 
About the role:
 
As our Community Fundraising Manager, you’ll be joining us during an exciting period of growth as part of an innovative, motivated team. You’ll be stewarding our existing community supporters as well as working to develop new fundraising products that will grow our global community of supporters.
 
About you:
 
We are looking for a talented fundraiser and relationship manager who is excited and inspired by how individuals and groups of individuals turn their passion into fundraising and support-raising for a cause. You will be a self-starter with the ability to creatively and strategically engage supporters and potential supporters in active fundraising.
 
About Hope and Homes for Children:
 
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.

Salary: £35,000 to £39,000 per annum, including any London weighting if applicable.
Location: Remote working with quarterly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week.
Hours: 37.5 hours per week.
Closing Date:  The final cut off for applications is 7 September 2025 so please get in touch if you have the right skills, experience and passion for our cause.
 
To apply, please upload your CV and a brief covering letter (500 words max) indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.
 
Other information: This post requires the post holder to have the right to work in the UK and will be subject to a DBS check.
 
Hope and Homes for Children actively encourages diversity, equity and inclusion, and we look to recruit a diverse range of people to reflect the communities in which we live, as we believe this will strengthen our ability to deliver our mission of eliminating orphanages.
 
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc
 
REF-223 244

We are seeking an individual who is experienced in charity sector work and is enthusiastic about building community and assisting people in hardship and poverty. The ideal candidate will have a vision for how to help the charity reach it’s potential and continue the legacy of excellent advice provision and community development that is already established. The new Centre Manager will be comfortable providing light touch Christian spiritual leadership for the work as a whole. They will have good experience and knowledge of fund-raising and bid-writing, a background in the charity sector and a good awareness of welfare rights advice work

The successful candidate will need to be self-motivated, dynamic and enjoy leading a small team of staff and volunteers. They will have a high level of English language skills both written and oral and will be a good listener able to empathize with people in distress.

The Woodland Trust is looking for a Conservation Officer - Mourne Park on a fixed term contract until December 2029 to support the work on the development and delivery of The National Lottery Heritage Funded project at Mourne Park.

The Role: 
•    This is a key role in The National Lottery Heritage Funded project at Mourne Park.  The Conservation Officer will be required to work on the development and delivery of woodland creation and restoration operations, natural and built heritage and countryside access projects and local habitat auditing and assessment programmes.
•    The role will be responsible for providing advice and assessments to landowners who wish to participate on the woodland creation or restoration element of the project and continually monitor work undertaken to ensure successful implementation.
•    You will co-ordinate and oversee implementation work on heritage conservation projects identified by the project, including the writing of management plans when required.
•    You are responsible for fostering good relations with partners, contractors, interested organisations and individuals, local people, visitors and the media. Identifying, reviewing and meeting with potential partners who could assist the project to meet its objectives and whose objectives could be assisted by the project. 
•    This role is based is home based and in Mourne Park, Northern Ireland and will require the successful candidate to travel to site and around Northern Ireland as required.
•    This role is a funded fixed term role until December 2029.
•    This role will require an enhanced DBS check as part of our pre-employment checks.
•    This role is made possible thanks to The National Lottery Heritage Fund and National Lottery Players.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
•    Hands on experience in project delivery especially in complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget.
•    You’ll have experience in forestry or conservation land management experience, including experience of volunteer and community engagement.
•    You will be proficient in the procuring, managing and supervision of contractors on complex operations including habitat restoration, natural and/or built heritage projects.
•    Extensive experience in managing contractors and complex contracts from procurement through to on site supervision and management.
•    You’ll have achievement in working with, developing and managing land management and owning partners.
•    You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively. 
•    You’ll know about the techniques for habitat restoration, habitat creation for conservation objectives, and experience of managing habitats with a focus on woodland sites.
•    Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience. 
•    This role does require regular travel to and from Mourne Park and Northern Ireland. A full UK driving licence is required. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Even if you don't meet every requirement of the role, we would encourage you to apply.
 
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on Friday 5th September and Tuesday 9th September.

Salary: £37,280 starting salary (salary range will increase to a max £39,862 via the length of service) per annum plus £4,324 Inner London Weighting if based in the London office per annum

Contract: Fixed Term contract until 30 June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Closing date to apply for the role: 23.59pm on 17th August*

*Please read carefully, the information below on how to apply for this role

*This is a readvertisement – previous applicants need not apply

Please read carefully – how to apply for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience, are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them. 

About the post 

This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning. 

We are looking for candidates that can demonstrate: 

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices. 

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.

• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.

• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.

• Experience of maintaining and nurturing social media communities and creating impactful digital content.

• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.

• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.

• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.

• Thorough understanding of website optimisation with experience working with website content management systems. 

• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.

• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date:  23.59pm, Sunday 17 August

Interviews:  Tuesday 26 August

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 

• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Harris Hill is thrilled to be partnering with a Hospice that delivers specialist palliative and end-of-life care—both in the heart of the community and within their dedicated hospice.

They are searching for a passionate and strategic Trust and Foundation Fundraiser to join their committed team and help secure vital funding that will directly support patients and their families during life’s most critical moments.

As Trust and Foundation Fundraiser, you will devise and lead a trust and foundation fundraising strategy in order to achieve set goals and financial targets. You will oversee the writing of applications for both core funding and new capital and revenue projects, ensuring the cases for support are strong and compelling. You will aim to improve their new trust acquisition and maintain their retention of existing trust and foundation supporters.  You will also assist with small major donor cultivation events with the support of the Donor Relations Officer and Development Director and other senior Hospice staff to maximise impact.

To be considered for this role you will need:

• Demonstrable experience of delivering significant fundraising income
• Ability to communicate effectively with donors and external partners
• Excellent written and verbal communication

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332.

Salary: £34,340 FTE

Permanent, Part-time (22.5 or 30 hours per week)

Location: Eastbourne with hybrid working

Deadline: Rolling, applications will be reviewed on a rolling basis, please apply now to avoid disappointment.

Application process: CV initially

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are recruiting for a Public Affairs Lead to join our team in London; the scope on this job involves….

Job Title: Public Affairs Lead

Location: Hybrid with the requirement to occasionally work at our Head Office (Vauxhall). This work will also require regular travel to Westminster to attend stakeholder meetings and events.
Salary: £38,674.05 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full time, Fixed term (12 months)

Hours: 37.5

Refuge is recruiting for a Public Affairs Lead to join it's successful Policy and Public Affairs Team.

The Public Affairs Lead will be responsible for designing the public affairs plan, drafting briefings for stakeholders and leading a programme of impactful parliamentary events to drive meaningful change to law and policy for the benefit of survivors of domestic abuse. The successful candidate will bring experience of public affairs and stakeholder engagement, excellent communication skills and excellent interpersonal skills and political judgement.

This an exciting opportunity to influence government at the highest levels and play a key role in driving systemic change to end Violence Against Women and Girls. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 1 September 2025

Interview date: 10 & 11 September 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are looking for a passionate and motivated individual to join our team as Technical Officer (Nature Positive), to support the work of our Business & Nature team including the development of corporate nature strategies, supply chain frameworks and landscape initiatives for nature.

This position presents an exceptional opportunity to work with leading global businesses and other stakeholders to translate nature ambition into practical on the ground impact. You will get involved in wide ranging projects and activities, across different geographies and sectors including mining, renewable energy, food and agriculture, and tourism. You will be presented with opportunities to grow your knowledge and experience of the business and nature field through the practical application of fast evolving frameworks, models and concepts.

A collaborative and dynamic team player, you will have an excellent skillset in research and analysis, written and verbal communication, and relationship building. You will have a good understanding of the international landscape for business and nature, the role of the private sector in halting and reversing nature loss, and the interconnections between nature and wider sustainability issues.

In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Sunday, 31 August 2025. Interviews are likely to take place during week commencing Monday, 08 September 2025.

This role is not eligible for sponsorship of a Skilled Worker Visa.

SSAFA’s Grants and Statutory Income Team, operating across the UK, are proud to announce this role as part of their strategic plans to develop a steady and growing source of income from statutory organisations.

About the role

This is a new fundraising opportunity to help provide support for serving personnel, veterans and their families ensuring that no-one battles alone.

Supported by the Statutory Grants Manager, this role is fundamental in developing, advancing and championing both new and existing income from local authorities, health providers, and other local commissioning bodies and grant funders. The aim of this role is to increase income generation in this area whilst enhancing SSAFA’s visibility and profile within these organisations on a local level. Achieving this will require the development of strong, strategic relationships, underpinned by excellent bid writing skills to produce effective proposals for support.

SSAFA is entering into an exciting period of strategic development with this income stream and if successful, you will be part of a small team with the potential for career development.

Whilst the post is homebased, to be eligible for this role you are required to live in the South East or South West of England as the role will focus on these regions and will require regular travel within them. There will also be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

You will join a small, established and dedicated team who cover the whole of the UK. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success 

About you

We are seeking an exceptional candidate who thrives on challenge and brings a strong understanding of the statutory funding landscape. You will be a determined, highly motivated individual, with a proven track record of securing significant funds from statutory organisations. You will be a natural communicator with proven success with bid writing and presentation skills. You will be a confident networker, able to represent the charity to external stakeholders and will excel at developing strong relationships with statutory organisations, both in person and remotely whilst working from home. An ability to self-motivate with a can-do attitude is a must.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight Monday 25 August 2025

Interviews: TBC

Job Purpose:

To lead and support the delivery of high-quality mental health and wellbeing services across Torfaen and Blaenau Gwent from the Pontypool and Brynmawr offices of Mind in Gwent.

To manage, support and develop a small team of staff and volunteers to provide high-quality mental health and wellbeing services in Torfaen and Blaenau Gwent.

To develop and maintain strong, collaborative and positive relationships with local community organisations and stakeholders to enhance community reach and opportunities for service growth, sustainability and funding.

To oversee the day-to-day operations and running of the Pontypool and Brynmawr offices and services of Mind in Gwent.

To secure funding, grants and income growth in partnership with Mind in Gwent’s Income Generation and Business Development Team to improve and grow mental health and wellbeing services in Torfaen and Blaenau Gwent.

Principal Responsibilities:

1. Lead and coordinate mental health and wellbeing projects and services, ensuring they meet service user needs and align with organisational objectives.

2. Provide line management, supervision, and support to project staff and volunteers

3. Monitor and evaluate service outcomes, producing reports and updates for internal and external stakeholders such as the leadership team and funders, maintaining accurate records and contribute to monitoring and evaluation frameworks.

4. Oversee the day-to-day management of Mind in Gwent’s Pontypool and Brynmawr premises, ensuring safety, accessibility, and regulatory compliance (e.g., health & safety, fire regulations) liaising with contractors, landlords, and suppliers for building maintenance and improvements.

5. Research, identify, and apply for funding opportunities including grants, tenders, and local authority commissioning, supporting budget planning and financial monitoring of funded activities.

6. Actively build and maintain relationships with funders, local community groups, statutory bodies, and other voluntary sector organisations working in collaboration to coproduce and to develop joint mental and wellbeing services, referral pathways and funding bids.

7. Represent the organisation at community events, forums, and strategic networks.

8. Ensure services are delivered in line with organisational policies, safeguarding standards, and relevant legislation.

EXPECTATIONS

1. To work in line with, and to support the delivery of, the vision, mission, values and goals of Mind in Gwent and to be a champion for Mind in Gwent at all times.

2. Adhere to and work within all the policies of Mind in Gwent such as child protection policy, protection of vulnerable adults, confidentiality and data protection policies, and the policies contained within the employee handbook. 

3. To actively participate, engage with, and respond to, the Mind in Gwent supervision, external supervision and appraisal processes.

4. To attend and positively contribute to Mind in Gwent and Wellbeing and Counselling Team meetings and other meetings as required. 

5. To attend and positively contribute to Mind in Gwent, Wellbeing and Counselling training as required.

6. To actively contribute to a positive, supportive and constructive working ethos, relationships and environment with Mind in Gwent, partner organisations and other organisations.

7. To contribute to making Mind in Gwent a greener workplace.

8. To support and contribute to our overall aim of the participation people with experience of mental health problems, including within Mind in Gwent and to be committed to working alongside people with experience of mental health problems, as colleagues, (paid & unpaid) experts and campaigners. 

9.     To be flexible, adaptable and undertake work to support the aims of Mind in Gwent, the aims the Wellbeing and Counselling Team and the aims of funders

Interviews to be held on Thursday 4th September