Jobs
About the National Pro Bono Centre:
The National Pro Bono Centre brings together charities dedicated to providing pro bono legal services and improving access to justice. We serve as a central resource for charities who help people seeking free legal advice and representation. Our work fosters collaboration, coordination, and improved service delivery among stakeholders in the pro bono sector. Through our work, the Centre supports the wide range of pro bono projects and brokerage which charities provide; helping individuals and communities all over England and Wales get access to justice.
The role:
To build on our achievements, we are looking for someone to lead on strategy, to promote collaboration and coordination across the sector, to maintain and develop relationships with key stakeholders, and to oversee and lead on the growth and development of our portfolio of projects and activities.
Key Responsibilities:
- Strategic leadership – Continuing to develop NPBC’s strategy in accordance with the vision, mission, strategic priorities, and values of the charity, working together with the Board of Trustees, staff, and our key stakeholders.
- Operational management - Ensuring that the organisation is run efficiently, with robust financial controls. Managing the small team (3 permanent employees and 3 contractors). Working with the team on projects and events management.
- Fundraising – Leading on fundraising and building and developing the relationship between NPBC and existing sponsors, as well as seeking out and building relationships with new and potential sponsors.
- Communications - Representing the NPBC in the promotion of its mission, vision and aims externally.
- Governance - Ensuring that the charity is well administered and working with the Board of Trustees to meet its legal, statutory, and regulatory responsibilities.
About you:
We are looking for a strategic planner with a proven record of leading teams or organisations to deliver high quality results. You will need to be able to demonstrate a strong track record of fundraising through commercial sponsorship and developing lasting relationships with key stakeholder partners to achieve this.
The successful candidate will possess the following skills and qualities:
- Strategic thinker with the ability to develop and articulate a clear vision.
- Leadership style, which encourages, motivates, inspires and develops staff.
- Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills.
- An understanding of the key measures of financial management and control in a challenging environment.
- Effective decision-making skills with excellent analytical and problem-solving abilities.
- Excellent administrative, organisational and IT skills.
- Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues.
Applications
To apply for the role, please submit a copy of your CV with a covering letter. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing CVs and cover letters as, in our experience, it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
Equal Opportunities Statement
We are committed to creating an inclusive environment for all who work with us and strongly encourage applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender identity, gender reassignment, marital and civil partnership status, neurodiversity, pregnancy, religion or belief, sexual orientation and socio-economic background.
Data Protection
By applying for this role and sending your covering letter and CV you consent to NPBC using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with our client on a fantastic Head of Fundraising Strategy role.
We are seeking an experienced and strategic leader to join this social welfare charity, with a focus on developing and implementing a fundraising strategy that drives growth and sustainability. As Head of Fundraising Strategy, you will be responsible for leading a team to deliver high-impact fundraising initiatives, working closely with the Director of Fundraising, Communications and Policy to ensure the ambition and interests of the directorate are represented in the new organisational strategy.
Key Responsibilities:
• Develop and implement a comprehensive fundraising strategy that aligns with the organisation's vision and goals
• Lead a team to deliver high-impact fundraising initiatives, including research, planning, and execution
• Collaborate with internal stakeholders to ensure alignment and effective communication
• Analyse data and market trends to inform fundraising strategies and drive performance
• Build and maintain relationships with key stakeholders, including donors, sponsors, and partners
• Manage complex funding arrangements
Person Specification:
• Extensive experience in fundraising, with a deep understanding of different forms of fundraising and the opportunities that exist for a values-driven organisation
• Strong project management skills, with the ability to lead complex, cross-organisational initiatives
• High financial literacy and experience of complex funding arrangements
• Excellent communication and relationship-building skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
What’s on Offer:
Day rate: £237.42 per day PAYE + £29.54 holiday pay or £326.63 umbrella (inside IR35)
Working set up: Remote with occasional travel to London, 4 days per week
Contract Length: 12 months
Start date: Beginning of October
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email).
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
We are working with a prestigious organisation committed to driving positive social change through world-class ideas, public engagement, and thought leadership. They are seeking an Events Officer to join their central London team on a 6-month fixed-term contract (FTC), with an immediate start.
This is a fantastic opportunity for an experienced events professional to take ownership of delivering a diverse programme of high-profile events – from keynote talks and panel discussions to livestreamed and digital-first formats. The role involves end-to-end event production, speaker sourcing, content development, and close collaboration with communications and technical teams to ensure seamless delivery and strong audience engagement.
Key Responsibilities:
- Deliver high-quality events from concept through to execution, including speaker liaison, event copy, agendas, briefings, and on-the-day hosting.
- Source, invite and manage speakers across academia, policy, publishing, culture, innovation, and social change.
- Coordinate logistics including AV, livestreaming, hospitality, and technical requirements.
- Collaborate with communications and digital teams to maximise marketing, audience engagement, and post-event reach.
- Project-manage event series independently, overseeing content, stakeholder relationships, and partnerships.
- Ensure all events are inclusive, accessible, and aligned with the organisation’s mission.
- Support the Head of Events with research into new formats, partnerships, and sponsorship opportunities.
Person Specification:
- Demonstrable track record of producing live, hybrid, and digital events end-to-end.
- Strong stakeholder and speaker management experience, with confidence working with senior and high-profile individuals.
- Proven ability to translate complex or specialist content into accessible and engaging public formats.
- Excellent copywriting and editorial skills.
- Technical coordination skills, particularly working with AV and livestreaming teams.
- Highly organised, with the ability to prioritise and manage multiple projects under pressure.
- Strong IT proficiency, particularly in Microsoft Office.
- Experience with web-editing or CRM systems.
- Familiarity with design software (e.g. Photoshop).
What’s on Offer:
- An initial 6-month contract within a fantastic organisation.
- Hybrid working with 3-days per week in Central London office.
- A salary of £32,000 to £34,000 for the successful candidate.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
We are working with a leading mission-led organisation who are seeking an experienced Senior Product Manager to take strategic ownership of their central digital platform.
This role will be pivotal in driving the next phase of website development, shaping its direction and ensuring it delivers measurable value for audiences and organisational goals. With a recently upgraded content management system (CMS) in place, the post-holder will oversee innovation, continuous improvement and future-focused product development, while managing a small team and working closely with internal stakeholders and agency partners.
This position is both strategic and operational, balancing user-centred design with organisational priorities such as revenue generation, membership, donations and wider digital engagement.
Key Responsibilities:
- Implement the interim website strategy and define future digital priorities.
- Develop and maintain a clear product roadmap aligned with organisational needs, audience expectations, and budget considerations.
- Use data, insights, and user research to guide product decisions and improve key user journeys.
- Champion best practice in digital experiences for fundraising, membership, and commercial activity.
- Own the product backlog, setting clear requirements, timelines and KPIs.
- Oversee the scoping, prioritisation and delivery of new features and improvements.
- Ensure smooth collaboration with external agencies and suppliers, securing high-quality and cost-effective outputs.
- Track product performance, monitor budgets, and ensure compliance with governance regulations (GDPR, PCI, etc.).
- Act as the central point of contact for digital product development across the organisation.
- Facilitate collaborative workshops, managing input from diverse stakeholders.
- Present progress, blockers and solutions at senior-level meetings, advocating for user-centred and evidence-based design.
- Communicate product priorities clearly across technical and non-technical audiences.
- Lead and support a team of three direct reports, setting clear goals and driving professional development.
- Foster a collaborative, inclusive, and innovative working culture.
- Role model organisational values, embedding diversity, equity and inclusion into digital product development.
- Manage digital budgets effectively, including forecasting, monitoring, and reporting.
Person Specification:
- Proven experience leading digital products in complex organisations (charity, cultural or mission-led sector desirable).
- Strong track record in defining and delivering product strategy and roadmaps.
- Expertise in SEO performance and digital growth strategies.
- Skilled in applying user research and analytics to shape decisions.
- Experience of Agile or blended delivery methodologies.
- Budget management experience, including forecasting and reporting.
- Ability to lead multidisciplinary teams and inspire collaboration.
- Strong supplier and stakeholder management skills, with the ability to influence at senior levels.
- Excellent communication skills, able to translate technical and strategic concepts for different audiences.
- Adept at balancing user needs, organisational priorities and technical feasibility.
- Skilled in setting and measuring KPIs to drive continuous improvement.
- Strategic thinker with strong operational delivery skills.
- Confident decision-maker, comfortable working at pace in a complex environment.
- Committed to inclusivity and ensuring digital products are accessible and representative.
- Passionate about digital innovation and the role of technology in delivering social impact.
What’s on Offer:
- A 12-month contract within a fantastic organisation.
- Hybrid working with 3 days per week in Central London office.
- A salary of £50,000 to £55,000 for the successful candidate.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We're looking for a dedicated individual who is experienced in working with young people, and passionate about improving the outcomes for them, to join our team as a Mentoring and Employment coordinator.
Reporting directly to the General Manager for Feel Good, the role will be responsible for coordinating the mentoring and development support for Regenerate’s 16 plus service, as well as the employment offer at Feel Good (Regenerate’s social
enterprise).
About the role:
Regenerate runs a thriving and well established mentoring and employment services for 16 – 25’s. This comprises of two areas:
1. Mentoring for young people who are experiencing a range of social and emotional challenges and barriers to employment, and
2) Employment at Feel Good (Regenerate’s social enterprise).
Feel Good is a coffee shop business Regenerate established to train, employ and mentor young people aged 16-25 who are not in education employment or training (NEET), have experienced disadvantage, or are at risk of exploitation. Also, for every
coffee sold we provide a meal for a child in one of our partner services in Africa or Eastern Europe.
Regenerate and Feel Good are within an exciting period of growth in size and impact as a charity, and this role plays a pivotal part; coordinating and delivering mentoring support and development opportunities for young people employed in the business, as well as those within the community who are in need of support. It is an exciting opportunity for an ambitious person passionate about using their skills in youth work and/or mentoring to support young people to thrive and enable them to grow in confidence and key life skills, so that they can thrive.
Terms Overview:
Contract type: One-year fixed term (Maternity Cover)
Responsible to: General Manager of Feel Good
Location: Based at the Ashburton Youth Club, Putney
Salary: 32,500K pro rata (approx. £17,062.50 per annum)
Hours: 21 hours per week
Annual Leave: 25 days plus public holidays pro rata
To apply:
Take a look through the attached job pack for full details of the role, person specification, and your perks.
Then click the link to fill out an online application form, telling us all about you, your skills, and why you're interested in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a fantastic college to appoint an External Communications Officer. This is a pivotal role, responsible for providing external communications expertise across the organisation. You will initiate, develop, and manage communication channels, create compelling content, provide expert advice, and continually improve the service to ensure effective engagement with a wide range of media and external audiences. The role will be central to crafting and delivering key messages that grow and protect the external reputation of the college.
Key Responsibilities:
- Work with stakeholders to develop engaging news and announcements for external communications channels and media.
- Support the delivery of stories, news, and journalistic content that enhances visibility and engagement with external stakeholders.
- Collaborate with students, staff, employers, and departments to create powerful content showcasing the college community.
- Support crisis communications for external audiences.
- Devise and deliver external communications plans and campaigns and generating a strong pipeline of positive stories and content
- Build and maintain strong relationships with journalists and key media across print, broadcast, digital, and new platforms.
- Lead in the development of the colleges’ press office and manage press interviews, enquiries, and briefings.
- Contribute to public affairs activity, including preparing briefings and background summaries for senior leaders.
- Provide additional communications and administrative support across the team as required.
Person Specification:
- Proven experience in external communications, media relations, PR or journalism.
- Strong writing, editing, and storytelling skills with the ability to tailor messaging to different audiences.
- Confident in handling press enquiries and managing external relationships.
- Experience in developing and delivering communications strategies and campaigns.
- Ability to work under pressure, including supporting crisis communications.
- Excellent interpersonal skills and the ability to build credibility with stakeholders at all levels.
- Knowledge of safeguarding, equality of opportunity, and best practice in communications within the education or public sector (desirable).
What’s on Offer:
- A fantastic opportunity to work within a well-regarded college, playing a key role in shaping and protecting its external reputation.
- A collaborative, supportive environment where your expertise will make a visible impact.
- Opportunities for professional development and progression.
*The successful candidate will be committed to safeguarding and promoting the welfare of children and vulnerable adults, ensuring this is embedded in all aspects of the role.*
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
Are you a skilled marketing and communications professional looking for a short-term contract where you can make an immediate impact? Our client, a well-established membership organisation, is seeking a Senior Marketing & Communications Officer to join their team on a 3-month contract.
In this pivotal role, you’ll be responsible for shaping and delivering high-quality marketing and communications activity that supports member engagement, enhances brand visibility, and drives awareness of the organisation’s work.
Key Responsibilities:
- Develop and implement engaging marketing and communications campaigns across digital and print channels.
- Create compelling content for newsletters, websites, social media, and member communications.
- Manage relationships with internal stakeholders and external suppliers to ensure projects are delivered on time and to a high standard.
- Monitor and evaluate campaign performance, providing insights and recommendations for improvement.
- Support the wider team with strategic projects, events, and initiatives to maximise member value.
Person Specification:
- Proven experience in a marketing and communications role, ideally within a membership body, not-for-profit, or similar environment.
- Excellent copywriting and content creation skills, with a flair for tailoring messaging to different audiences.
- Strong knowledge of digital marketing, including social media management and analytics.
- Confident working independently as well as collaboratively in a fast-paced setting.
- Available to start at short notice and able to commit for the full contract term.
What’s on Offer:
- A flexible working pattern with just 2 days per week in Central London.
- A day rate of £138.34 per-day + £17.22 daily holiday for the successful candidate.
- An opportunity to work with a fantastic organisation.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Temporary Individual Giving Officer – £16.48 per hour – London
Our charity-sector client is seeking a Temporary Individual Giving Officer to join their Fundraising, Engagement & Communications team for approximately 2 months.
This is a great opportunity for someone with individual giving experience to step in and provide vital support across appeals, stewardship, and donor communications. You’ll play a key role in delivering high-quality supporter care while helping to ensure campaigns run smoothly.
The role
Support the delivery and analysis of direct mail and other appeals
Help coordinate donor stewardship, including regular givers and mid-value supporters
Maintain accurate supporter data in Salesforce, ensuring GDPR compliance
Respond to supporter enquiries by post, phone and email
Assist with trading programmes and merchandise fulfilment
Provide administrative and reporting support to the fundraising team
Contribute to events and community fundraising activities as required
We’re looking for someone with:
Experience working in individual giving or supporter care in the charity sector
Understanding of Gift Aid, GDPR and data protection (or willingness to learn)
Strong organisational and project support skills
Experience using a CRM system (Salesforce desirable)
Excellent communication skills and attention to detail
The ability to juggle multiple tasks and work well under pressure
Contract: Temporary, c. 2 months, full-time
Salary: £16.48ph+ holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP
If you’re looking for your next temporary role in individual giving and can be available at short notice, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Head of Service Delivery will be responsible for overseeing the strategic alignment, development, and execution of all service functions. They will oversee the day to day delivery across our services, and ensure operational excellence, compliance and financial accuracy in all delivery systems. They will co-lead and support the Delivery Team, matrix-style with Head of Community and Impact, ensuring we build strong, trauma informed relationships with our clients and funders. In addition, this role will be driving improvements in our systems and processes, acting as a bridge between the complex financial and regulatory environments we work in and the practical values driven changemakers on the ground. As a key member of the leadership team, this role also contributes to the development of the organisation, while also modelling our values of collaboration, curiosity, creativity and courage .
The client requests no contact from agencies or media sales.
We are seeking a dynamic and creative Communications Development Officer to join a respected educational trust. This newly created role offers an exciting opportunity for a dynamic and creative professional to lead on digital communications, content creation and community engagement support across a group of Catholic schools.
About the Role
Reporting to the Development Manager, you will be instrumental in delivering the Trust’s communications and development strategy. This is a new, varied and rewarding role that combines digital marketing, content creation, community engagement and event support.
From managing websites and social media, to producing newsletters and campaign materials, you’ll play a key part in enhancing the Trust’s profile and community connections.
Who we’re looking for:
- Excellent written and verbal communication skills
- Experience in digital marketing, content creation and website management
- Highly organised, creative and proactive
- A strong team player comfortable working across multiple stakeholders
In return, you’ll benefit from:
- A collaborative working environment
- Opportunities for training and professional development
- The chance to contribute to a purpose-driven, education-focused organisation
- A chance to promote a meaningful mission rooted in Catholic values
Salary: £31,086-£31,530
Location: West London, travel to different sites across London.
Full-time, permanent role.
Please apply now for more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is delighted to be partnering with a fantastic membership body to recruit their new Governance Manager.
This is a unique opportunity to step into a pivotal role at the heart of a respected international membership body, supporting the Chief Executive and Chief Operating Officer in driving innovation and a culture of continuous improvement in governance processes and procedures across the organisation.
As Governance Manager, you will lead the organisation in ensuring it operates with the highest standards of governance and compliance. Acting as a trusted adviser to the Chief Executive, Senior Leadership Team, and Board of Trustees, you will oversee the effective administration of the Board, member advisory bodies, and committees, managing meeting cycles, preparing first-class papers, and ensuring clear follow-up on all actions. You will play a key role in succession planning, recruitment, and induction for governance roles, while fostering strong relationships with senior leaders, members, and volunteers. Your responsibilities will include keeping governing documents and policies up to date and aligned with best practice, ensuring committees are appropriately constituted, and embedding a culture of continuous improvement in governance processes. You will also oversee contract management, advise on contractual terms, and liaise with external legal advisers when necessary.
We are looking for an exceptional organiser and communicator with significant experience in a senior governance and compliance role. You will bring proven experience of working with boards or committees, a strong grasp of governance frameworks, and the ability to interpret and apply governing documents and legislation. Chartered membership of a relevant professional body, such as CGI, combined with experience in charity governance, would be highly desirable.
If you are collaborative, agile, and motivated by supporting an organisation that drives professional standards and makes a global impact, we would be keen to hear from you.
To apply, please submit your up-to-date CV by the 9th of September 2025 at 23:59.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Director of Services, you will join our leadership team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.
What you’ll do
- Collectively as a member of the Leadership Team ensure the Charity and Board objectives are implemented and achieved.
- Have overall responsibility for the strategic oversite and operational management of our services
- Ensure services are user-led, safe, evidence based and sustainable
- Champion our internal culture; specifically driving forward our commitment to being a truly anti discriminatory and inclusive organisatiom
See the job pack for full details
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with a fantastic membership body to recruit their new Executive Assistant to the CEO.
This is a unique opportunity to step into a pivotal role at the heart of a respected international membership body, working directly with the Chief Executive, the President, and the Board of Trustees. The current postholder will be retiring in 2026, and as such, the successful candidate will benefit from a substantial handover period, ensuring a smooth transition and excellent preparation for success.
The Executive Assistant will be the key point of coordination for the CEO’s office, providing high-level executive and secretarial support across a wide range of responsibilities. This includes managing correspondence and reports on behalf of the CEO and President, ensuring they are fully briefed ahead of meetings and events, and maintaining seamless communication with the Board of Trustees. The role also involves supporting Board processes, facilitating inductions and development, and coordinating high-profile events such as the Annual General Meeting and the Presidential Address. As the trusted aide to both the CEO and President, you will be relied upon to act with initiative and judgement, occasionally making decisions and delegating on their behalf. The role also carries responsibility for coordinating leadership meetings, managing projects, and maintaining accurate and accessible records that capture both current business and the institution’s history.
The successful candidate will bring proven experience as an Executive Assistant or Personal Assistant at senior level, ideally within a charity, membership, or professional body. You will be highly organised and proactive, comfortable juggling multiple priorities, and confident in building relationships with stakeholders at all levels. Strong communication skills, both written and verbal, are essential, alongside the ability to handle sensitive information with the utmost discretion. Advanced proficiency in Microsoft Office and the wider Microsoft 365 suite is expected, and you will be adept at drafting reports, formal minutes, and correspondence to a high standard. Above all, this role calls for someone who can balance meticulous attention to detail with the ability to see the bigger picture. You will be solutions-focused, resilient under pressure, and motivated by continuous improvement.
To apply, please submit your up-to-date CV by the 9th of September 2025 at 23:59.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users. This role is ideally suited to an experienced caseworker looking to take the next step in their career.
Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters.
Responsibilities include:
· Managing systems for incoming service user inquiries
· Casework for service users with the most complex needs or challenges
· Facilitating complex case discussions with colleagues and providing support and guidance
· Ensuring accurate reporting on service delivery outputs, outcomes and trends
· Assisting the Support Services Manager to implement changes in the service
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
· Enhanced parental leave and pay
· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
· Separate salary step and inflationary increases considered every year
· TOIL system
· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
· Policy on staff loans or salary advances for difficult times
· Work laptop and mobile phone
· Training and learning opportunities
· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)
How to apply
Closing date: 9am 8 September 2025
Interview dates: Initial interviews will be 17 September 2025 by Zoom or Teams. A second round of face-to-face interviews in London will follow.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address you will find in the Job Description.
Please send to the email address in the Job Description:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We would also be grateful if you could complete the optional monitoring form (link in the Job Description).
In your statement, please:
1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern
4. Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form you will find in the Job Description to request support and they will confirm if they can match you with a mentor to support your application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (please see Job Description for a link to our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a caring, dynamic and highly motivated Service Manager to join our established team in South Manchester.
As Registered Service Manager you will lead the operational management of our services, therefore you must be an accomplished practitioner with experience and knowledge of working within the social care sector. Your role will be to ensure that the service users / tenants receive the best possible care and support to ensure they can enjoy their best lives and reach personal outcomes. There will be full corporate support to assist with this role to ensure that our services are of the highest quality.
Vacancy Reference Number: 86552
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support




