Support officer jobs
We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members.
This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility.
The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.
If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
We look forward to hearing from you. Thank you for your interest in Blesma, The Limbless Veterans!
Blesma is here to assist its Members lead independent and fulfilling lives.





The client requests no contact from agencies or media sales.
Location: Hybrid (2 days in the office, 2 days from home) | Hours: Full-time, part of our 4-day week trial
Salary: £38,144 - £40,152
caba's purpose
caba is an occupational charity helping the ICAEW community thrive. We provide practical, emotional, and digital tools to help people manage everyday challenges and life-changing events. Our vision: everyone in the ICAEW community can fully participate in life.
our values
We make a difference. We work best together. We do the right thing. We are dynamic.
At caba, you’ll join a supportive, values-driven team, making a real impact on people’s lives every day.
the role
As a Support Officer, you’ll provide personalised advice and case management to help people regain stability, especially those facing financial hardship, health issues, or complex challenges. You’ll handle casework, manage referrals, support grant applications, and advocate for service users, all while maintaining high standards of care and confidentiality.
what you’ll bring
- Experience in welfare benefits, debt, housing, health, or social care
- Strong casework and customer service skills
- Knowledge of safeguarding and person-centred approaches
- Ability to manage complex workloads and use IT systems like Dynamics, Word, and Teams
- Qualifications in relevant specialist areas (GCSE English & Maths minimum; safeguarding Level 1/2)
why work for us
We know that our people are our greatest strength, so we’ve built a benefits package that supports every aspect of your life and career:
financial security & time off:
- Up to 10% employer pension contributions
- Private medical insurance, income protection, and life assurance
- 25 days’ annual leave plus bank holidays
- Enhanced family-friendly policies
wellbeing & lifestyle:
- Hybrid working: 2 days in the office, 2 days at home, plus participation in our new 4-day week trial
- Access to wellbeing resources, including EAP, Qwell, and a wide range of caba’s services
- Eye tests and contributions towards DSE glasses
- On-site electric car charging points
- Two paid volunteering days each year
growth & development:
- Learning and development budget to support your progression
- Opportunities to grow and collaborate through forums and project groups
The client requests no contact from agencies or media sales.
caba's purpose
caba is an occupational charity helping the ICAEW community thrive. We provide practical, emotional, and digital tools to help people manage everyday challenges and life-changing events. Our vision: everyone in the ICAEW community can fully participate in life.
our values
We make a difference. We work best together. We do the right thing. We are dynamic.
At caba, you’ll join a supportive, values-driven team, making a real impact on people’s lives every day.
the role
As a Senior Support Officer, you’ll lead the way in delivering expert, personalised advice to those facing complex financial, health, or social challenges. You’ll manage a portfolio of the most challenging cases, provide guidance to the team, oversee quality and training, and help shape how we deliver high-quality support across caba.
what you’ll do
- Handle complex, high-impact cases, ensuring service users receive sensitive, person-centred support
- Guide and support the team through technical supervision, case reviews, and real-time advice
- Drive quality and continuous improvement in processes, templates, and advice delivery
- Oversee grant applications, preparing reports and making recommendations for approval
- Champion the service user perspective, sharing insights to shape and improve our services
- Ensure safeguarding and compliance standards are always met
what you’ll bring
- Expertise in welfare, debt, housing, health, or social care with experience supporting complex needs
- Strong technical knowledge and the ability to coach and guide a team
- Excellent communication and record-keeping skills, with a sharp eye for detail
- Confidence using IT systems, including CRM databases, Word, Excel, and Teams
- Qualifications in relevant specialist areas, safeguarding, and financial advice
why work for us
We know that our people are our greatest strength, so we’ve built a benefits package that supports every aspect of your life and career:
financial security & time off:
- Up to 10% employer pension contributions
- Private medical insurance, income protection, and life assurance
- 25 days’ annual leave plus bank holidays
- Enhanced family-friendly policies
wellbeing & lifestyle:
- Hybrid working: 2 days in the office, 2 days at home, plus participation in our new 4-day week trial
- Access to wellbeing resources, including EAP, Qwell, and a wide range of caba’s services
- Eye tests and contributions towards DSE glasses
- On-site electric car charging points
- Two paid volunteering days each year
growth & development:
- Learning and development budget to support your progression
- Opportunities to grow and collaborate through forums and project groups
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Maintain and improve departmental filing systems to achieve maximum efficiency.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
- Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
- Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience of organising and coordinating meetings and events.
- Proven office administrative experience.
- Proven experience supporting senior leaders.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
Why you should apply:
Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members.
This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility.
The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.
If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
How to Apply
If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
Location: Remote/ Home-based in UK. Occasional national and international travel required.
Contract: 1 year with the possibility of extension dependent on continuation of funding
Reporting to: Deputy Head of Operations
Salary: £35,000
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
Overview
We are seeking a highly organised, values-led Administrative Support Officer to provide essential administrative, financial, and coordination support to ensure the smooth and effective day-to-day operations of WeProtect Global Alliance.
In this new role, you will join our small, remote Secretariat and support administration, finance, staff coordination and meetings, helping the team work efficiently while upholding a strong commitment to child protection and the mission and values of WeProtect Global Alliance.
If you are motivated to use your skills to contribute to our global mission of creating a digital world free from harm for children and young people, this is the place for you.
Job description
Overall purpose of role
The Administrative Support Officer will play a vital role in ensuring the smooth and effective day-to-day running of WeProtect Global Alliance. Reporting to the Deputy Head of Operations, this new role provides wide-ranging support across administration, finance, HR, and team coordination, ensuring that internal processes run efficiently in a dynamic, remote working environment.
Key Responsibilities
Administrative and Operational Support
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Provide general administrative support to the Secretariat, including correspondence, maintaining organisational records and policies, and managing virtual offices.
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Schedule and coordinate Board and FRAC meetings, including preparing materials and accurate minute-taking.
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Support the organisation of retreats, away days, and staff travel, as well as managing the Monday meeting rota and staff engagement activities.
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Order equipment, business cards, and other items for staff as needed, and maintain the fixed asset register.
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Provide ad-hoc support to the Communications Lead, assisting with administrative tasks, coordination, and document preparation as required.
Finance and Contracts Administration
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Support financial processes by coding and processing invoices, expenses, and receipts, assisting with monthly financial consolidation, and coding income allocations.
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Provide support with audits (UK and Stichting), intercompany transfers, payroll variance checks, and day-to-day banking.
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Assist with contract administration and supplier relationships, including account management (e.g. CloudTech24, Signeasy).
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Support payment approvals and processing in Telleroo, and contribute to accurate record-keeping for budget and compliance purposes.
Staff and HR Support
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Support recruitment processes, including the administrative aspects of staff onboarding and offboarding.
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Assist with payroll payment processing, insurance management, and HR compliance for UK and Irish staff.
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Help coordinate staff support initiatives, such as leaving gifts and team events.
Team Coordination and Events Support
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Organise and support regular team meetings.
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Circulate new policies, processes, and organisational updates to ensure staff remain well-informed.
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Contribute to the delivery of the biennial Global Summit and other major events where required.
Process Improvement and Capability Building
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Work closely with the Deputy Head of Operations to strengthen operational systems and ensure effective, compliant day-to-day management.
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Support internal training initiatives to build staff capability in finance, HR, and operational processes.
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Identify opportunities to improve processes and implement best practice across the organisation.
See attached document for the full job profile.
The client requests no contact from agencies or media sales.
Careers Support Officer
Salary: £24,000 per annum, pro rata
Contract: 2 year fixed term
Hours: 21.75 per week (0.6 FTE)
Location: Cambridge, CB2
The Role
Clare College is committed to helping its students prepare for life beyond university. We seek to provide opportunities for students to build on their academic achievements, gain successful employment and embark on fulfilling and rewarding careers.
A key element in achieving this aim is the provision of enhanced careers support, delivered by our first Careers Support Officer. The postholder in this new role will support the Careers Tutor in delivering a careers service tailored to individual student needs, leveraging the involvement of the College’s alumni community to complement the service offered by the University Careers Service.
The Careers Support Officer will also proactively identify, collate and follow up offers of internships and work experience, as well as organise careers events including drop-in sessions, workshops, and external speakers.
About Us
Clare is the second oldest of the 31 Colleges in the University of Cambridge. Regarded as one of the most progressive and informal, Clare is renowned as a College that achieves academically at the highest levels, whilst also being welcoming, forward-thinking, and inclusive.
Located in the heart of Cambridge city centre, the College is extraordinarily beautiful and famed for its gardens on “the Backs” (the famous backs of the Colleges that overlook the River Cam). Clare’s Old Court, a Grade I listed building, is the centre of the College and is unique among the ancient Cambridge Colleges in having maintained its architectural integrity over the course of its history.
Salary and Benefits
The annual salary will be £24,000 per annum pro rata, this is a part time role 21.75 per week (0.6 FTE) on affixed term contract for 2 years.
In addition to the salary you will be entitled to a free lunch when working in College, membership of a defined contribution pension scheme and you will be eligible for a bonus every year .
Closing date: 27th of October 2025
Interviews will take place on the morning of 5 November 2025.
Please note that we reserve the right to close the vacancy early if we find a suitable candidate
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Clare College is an Equal Opportunities Employer.
Clare College is committed to treating all job applications on their merit irrespective of sex, race, disability, sexual orientation, religion or belief, age, marital status or civil partnership, pregnancy/maternity or gender, where any of these cannot be shown to be a requirement of the job concerned. Recruitment, selection and promotion procedures will be monitored to ensure that individuals are selected, promoted and treated on the basis of their relevant merits and abilities.
No agencies please.
Join Us in Supporting Families – Be the Heart Behind Our Projects
Job Opportunity: Project Support Officer
Location: Farnham Office. Hybrid working, home and in-person office work and remote, offsite work
Employer: Home-Start Surrey
Hours: Part time, 10 hours a week
Salary: £15 - £16.50 per hour
Contract: 12 months fixed term contract, extension subject to funding
About Us
Home-Start Surrey is a growing, dynamic charity that works with families to give children the best possible start in life. We are now seeking a Project Support Officer to play a key role in supporting our work, with a particular focus on our Dad Matters project – an initiative helping dads build confidence, connection, and support in their parenting journey.
Dad Matters Surrey exists to support dads to have the best possible relationship with their families. We do this by providing 1:1 and group peer support, helping Dads make sense of parenthood, and providing or signposting Dads to mental health support and access to relevant services. Working closely with other professionals, we are able to better support dads in the first 1001 days of their parenting journey.
As Project Support Officer your key responsibilities will include:
- Provide day-to-day support for the Dad Matters Surrey project and other initiatives.
- Coordinate meetings and act as the main point of contact for project stakeholders.
- Take clear, accurate meeting notes and ensure actions are followed up.
- Support our communications and social media, helping us to engage families, volunteers, and partners.
- Contribute to marketing tasks, including producing promotional materials and content.
- Assist with researching funding opportunities and grants, supporting applications that help sustain and grow our services.
- Work closely with staff and volunteers to ensure smooth delivery of projects.
We’re looking for someone who is:
- Highly organised with great attention to detail.
- A confident communicator – both written and verbal.
- Proactive and enthusiastic, with a willingness to take initiative.
- Skilled in using IT, social media platforms, and basic marketing tools.
- Passionate about making a difference for families and children in Surrey.
- Experience in the charity sector or fundraising would be an advantage, but not essential.
What We Offer
- Flexible working hours.
- A supportive, values-driven team culture.
- The chance to make a real, lasting impact on families in your community.
- Gain valuable experience in project support, communications, and fundraising within a respected local charity.
If you’re looking for a role where no two days are the same, and where your skills can help families thrive, we’d love to hear from you.
Deadline for applications: 5pm Friday 17th October
Interviews: Wednesday 29th October
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Home-Start Surrey is committed to equal opportunities and safeguarding children. All roles are subject to an enhanced DBS check and references.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR & Administration Support Officer
We are looking for a proactive and organised HR & Administration Support Officer to join our Head Office team in Manchester. This is an exciting opportunity to play a key role in both HR and administrative support, ensuring the smooth running of our office and providing direct assistance to senior leadership.
Position: HR & Administration Support Officer
Location: Manchester, Head Office (with occasional national travel as required)
Salary: £28,000 per annum
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date: Sunday 19th October 2025. We reserve the right to close this vacancy early if we receive sufficient applications.
The Role
The HR & Administration Support Officer will support the HR Manager and Business Lead for Administration in delivering an efficient HR and administrative function. This varied role includes maintaining employee records, supporting recruitment and onboarding, coordinating training, and assisting with HR processes. Alongside this, you will provide administrative support to ensure the smooth day-to-day running of the office, offering secretariat support to meetings and working directly with the Chief Operating Officer.
Key Responsibilities:
- Maintain and update employee records (digital and physical).
- Support recruitment processes, including job postings, candidate communication, and interview coordination.
- Assist with HR reports, contracts, and policy updates.
- Coordinate onboarding, induction, training, and employee engagement activities.
- Provide administrative support to the HR Manager and senior leadership.
- Act as a professional first point of contact for visitors and incoming calls.
- Support office coordination including supplies, post, and meeting room set-up.
- Provide secretariat support to meetings, including agendas, minutes, and action tracking.
- Work collaboratively with colleagues across the business to ensure seamless administration support.
About You
We are seeking a proactive and organised individual with excellent communication and administrative skills, ideally with some experience in HR or a related field. You’ll be confident managing multiple priorities and handling sensitive information with discretion.
Essential Experience & Skills:
- General administrative experience, including data entry and document management.
- Experience of scheduling meetings, maintaining calendars, and coordinating logistics.
- Basic understanding of HR processes (recruitment, onboarding, contracts).
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Strong written and verbal communication skills with the ability to draft professional correspondence.
- Excellent organisational skills and ability to manage competing deadlines.
- Ability to handle sensitive information with confidentiality.
Desirable:
- Experience in a varied administrative role with direct HR involvement.
- Knowledge of HR systems (HRIS) and/or basic employment law.
- Experience supporting senior leaders or board-level meetings.
Qualifications:
- Degree or diploma in HR, Business Administration, or related field.
- Graduates or candidates with up to 1 year’s experience in HR/administration are welcome to apply.
To Apply
you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
This private, not-for-profit company is responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. As the operating company of the Road Safety Trust, we are committed to promoting safer roads through education and training.
You may have experience in areas such as HR, Human Resources, HR Generalist, HR Advisor, HR Officer, People Officer, People Advisor, HR Coordinator, HR Administration, HR Administrator, HR Business Partner, Employee Relations Officer, People and Culture Officer, Talent Acquisition Coordinator, Recruitment and HR Coordinator, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Support Officer (Maternity Cover)
Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP
Salary: £19,656 per annum, based on 30 hours/week (pro-rata of £24,822 FTE). Salary negotiable depending on experience.
Hours: 30 hours per week
Contract: Fixed Term Contract
Application Deadline: Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).
Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.
About the Role
The Donor Support Officer plays a key role in supporting the Trust’s ambitions to grow and diversify its membership base. This includes providing efficient administration for individual and corporate donors, delivering high-quality customer service, and helping to strengthen member relationships through proactive engagement and milestone recognition. The role directly contributes to the success of the Trust’s urban nature conservation work by ensuring a positive and seamless experience for supporters.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key responsibilities
·Provide administrative support for membership recruitment and fundraising campaigns such as upgrade campaigns, lead generation campaigns and fundraising appeals.
· Accurate data entry into the Trust’s CRM database, including communication records and changes to payment details, changes to Direct Debits information, gift aid declaration, contact information and marketing preferences.
· Prepare contact lists of new members and lapsed members, to either complete or coordinate welcome/leaver calls as appropriate
· Provide professional and high-quality customer service when communicating with prospective or active member and donor enquiries including via telephone and by monitoring the membership and other inboxes.
· Complete membership renewal processes including the handling of payment by cheques, cash and credit/debit card payments.
· Collate and issue new member welcome letters, welcome packs and Direct Debit confirmation letters in a timely fashion.
· Issue written and / or oral ‘thank you’ communications to members and donors.
· Stock management of member magazine resources and place orders with suppliers.
· Raise purchase orders for commission-based membership recruitment and process clawback claims accordingly.
· Support with the co-ordination and administration of member-only events such as AGM.
· Comply with the Trusts’ Data Protection Policy and ensuring confidentiality of all donor data.
· Maintain awareness of trends in the fundraising sector – particularly membership.
About You
· Highly organised with excellent attention to detail
· Able to manage multiple priorities in a busy environment
· Confident using Microsoft Office, especially Excel and Outlook
· Strong communication skills and able to work independently
· Experience in the charity sector is desirable
What We Offer
· A chance to make a real impact in local communities and the natural environment
· A supportive and inclusive team culture
· Flexible working arrangements
· Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
ICT Support Officer
Salary: £26,000 - £28,000
Location: Edinburgh, Leith
Status: Full time 35 hours per week, permanent
Closing date: Sunday 19th October (midnight)
Interviews: (Online) Thursday 30th October 2025
About us:
For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of around 120 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.
The Role:
Are you passionate about technology and helping others solve IT challenges? We are seeking a proactive and customer-focused ICT Support Officer to join the Trust. In this role, you will be the first point of contact for technical support, ensuring smooth operation of our IT systems and providing exceptional service to staff and stakeholders.
The candidate:
The successful candidate will have at least an HNC/HND (or equivalent) in an ICT-Related subject and at least two years’ experience in a customer-facing or staff support role, it would be advantageous if this was within an ICT support or helpdesk environment.
Main Objectives
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Provide day-to-day support for staff and volunteers using SharePoint, Microsoft Teams, and Office 365, including troubleshooting common issues and escalating more complex problems to our ICT contractor and line manager as required.
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Support the administration and basic configuration of the Trust’s digital systems, ensuring user accounts and permissions/access rights are kept up-to-date and in line with current best practice for cyber security and wider digital infrastructure.
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Assist in monitoring and maintaining the Trust’s ICT equipment, network, and server infrastructure, reporting faults and liaising with our ICT contractor for resolution.
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Support our ICT contractor with the external helpdesk to ensure IT problems are logged, tracked, and resolved promptly, maintaining good communication with users throughout. Including assisting with staff onboarding process
The successful candidate will ideally have:
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Experience of Office 365, Microsoft Teams and SharePoint.
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Experience of maintaining desktops, laptops, networking and servers.
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Knowledge of network security including cyber essentials.
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Ability to manage own schedule, be proactive and balance competing and diverse priorities.
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Be and effective communicator.
Please refer to the Job description at the bottom of the page for more information.
How to apply:
Please click on the green apply now button, which will take you to our application pages, from here you can upload a CV and provide a supporting statement.
What we offer:
· Salary sacrifice schemes including Cycle to Work & Pension schemes.
· We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
· One Wellness Hour per week
· Enhanced Pension rate upon completion of probation
· Sick Pay Allowance
· Enhanced Maternity/ Paternity Leave
· Training and Development
The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children’s lives:
1. Everyone plays their part to prevent child abuse
2. Every child is safe online
3. Children feel safe, listened to and understood
Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children.
The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems..
Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme.
Job purpose
The key aspects of the role are:
· User support – Provide a high level of support for all Raiser’s Edge users
· Translate business needs into technical deliverables – Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs.
· Process Development & Documentation – Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources
· Migration support – Complete data cleansing, analysis, and manipulation as required
Key relationships - Internal
· Reports to the Database Training and Support Manager
· Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams
· Builds and maintains working relationships with other teams across the Society as necessary
Key relationships - External
· Works with our implementation partner on implementation of Salesforce
Main duties and responsibilities
· Act as a first line of support for Raiser’s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user
· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements.
· Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers.
· Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing
· Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations
· Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice.
· Work flexibly between BAU and project work, shifting focus according to the needs of the organisation
Responsibilities for all Staff within the Technology & Data Directorate
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
· Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s Technology & Data activities
· Maintain an awareness of own and others’ health and safety and comply with the NSPCC’s Health and Safety policy and procedures
· Take personal responsibility for keeping up to date with NSPCC’s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news
· Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society
Person specification
1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience
2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge
3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results
4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands
5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes
6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
7. Knowledge of Salesforce in a non-profit environment is desirable
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT & Data Support Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: IT and Data Support Officer
Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible
Salary: £28,560
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department
About the role
We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.
You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.
About you
We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:
- Skills in data input, extraction, and reporting
- Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
- Familiarity in externally used systems by Ministry of Justice is highly desirable
- Ability to translate and present technical knowledge and information to non-technical teams
- Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
- Working knowledge of business intelligence/reporting and database
- Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
- Ability to problem solve, use own initiative, and work in a proactive manner
- Ability to manage own time and determine priorities with competing tasks and meet deadlines
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We are seeking a Key Partnerships Support Officer to join our Fundraising and Supporter Partnerships team and play a vital role in strengthening and growing gospel partnerships. You’ll support the team by managing supporter relationships, researching new opportunities, and ensuring excellent administration and communication systems are in place.
This is an exciting opportunity to apply your relational and organisational skills in a ministry context, inspiring and encouraging individuals and trusts to partner with LCM. You’ll manage regular touchpoints with key supporters, help deliver engagement events, and represent LCM at external gatherings, all with a passion for communicating the gospel and connecting people personally to the work their support makes possible.
Working in a prayerful, supportive, mission-focused environment, you’ll be part of a team committed to seeing lives transformed through Jesus Christ, as LCM reaches those in London least likely to hear the good news.
There is an Occupational Requirement that the person appointed would be an evangelical Christian.
Hours: Full-time, 40 hours per week (part-time considered, minimum 24 hours per week pro-rata)
Salary: £28,808 per annum (full-time equivalent)
Location: Based at our London Office at 175 Tower Bridge Road, with flexible and working from home options
Closing date for applications: Midday on Friday 31 October 2025
The client requests no contact from agencies or media sales.
Are you passionate about supporting others on their journey to recovery? Do you want to give back to the Armed Forces Community and make a meaningful difference in their lives?
As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we’re expanding our team to reach even more members of the Armed Forces Community.
We are looking for a friendly and compassionate Recovery Support Officer to join our Recovery Services Team. In this rewarding role, you will support the delivery of a diverse range of recovery programmes at the Battle Back Centre, across the UK and internationally. Through adaptive sport and activities, you’ll work directly with beneficiaries to provide positive, engaging interactions and encourage active participation.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key responsibilities:
- Provide hands-on support for national and international recovery programmes and events, including weekends and out of hours support, ensuring smooth and effective delivery throughout.
- Encourage and support beneficiary engagement in a diverse range of courses, offering tailored, in-person interaction that promotes participation, recovery, and personal development.
- Collaborate with colleagues to identify and respond to welfare needs, signpost to internal and external support services.
- Support external team members, coaches and Recovery Service colleagues with any operations, logistics, distractions, and issues.
The role is site based in Lilleshall but there will also be occasional travel nationally and/or internationally to attend training, events or meetings.
About Recovery Services:
The Battle Back Centre in Lilleshall, Shropshire, is the home of the Royal British Legion (RBL) Recovery Services. We deliver a range of tailored recovery programmes, all designed to assist the Armed Forces community overcome the barriers and challenges encountered as a result of injury or illness. Our programmes are designed to address a broad range of wellbeing needs – from exploring the link between physical and mental health, to managing stress, promoting healthy living, and strengthening social connections. Through innovative activities such as the Multi Activity Course, Recovery through the Arts, and the Invictus Games, we offer meaningful opportunities for individuals to discover their potential and build supportive relationships. If you would like to discover more about the incredible work we do, please have a look at our
website.
Employee benefits include:
- 28 days’ paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
We’re currently recruiting a number of exciting roles within Recovery Services so if you’re looking to join a supportive, passionate and forward-thinking team, be sure to check out our other roles and find the one that’s right for you:
- Recovery Case Officer
- Recovery Programmes Administrator
- Recovery Pathways Coordinator
- Recovery Logistics Coordinator
- Sport Development Officer
- Team UK Programmes Officer
- Team UK Administrator
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing date: Monday 22nd October 2025
Interview dates: Monday 3rd and Tuesday 4th November 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is a frontline supporter-facing role where compassion meets communication. You’ll:
Respond to supporter queries by phone, email and post, encouraging supporter engagement and raising awareness of the persecuted church.
Process donations and manage records in our CRM (Salesforce)
Pray with and for supporters
Support events, prayer meetings and campaigns
Collaborate with outreach teams to enhance the supporter journey
What We’re Looking For
A practising Christian, actively involved in a local church
Passion for Barnabas Aid’s mission and values
Warm communicator with excellent interpersonal skills
Organised, proactive, and tech-savvy
Previous supporter/customer service or telemarketing experience (ideal but not essential)
Why Barnabas Aid?
We’re a global Christian ministry providing practical help to suffering Christians in 100+ countries. You’ll be part of a friendly, mission-led team making a real impact.
Pray. Serve. Support.
#ChristianJobs #SupporterRelations #SwindonJobs #BarnabasAid #FaithBasedCareers #CharityJobs #CRM #Fundraising #CustomerService #ChristianMinistry
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


