We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members.
This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility.
The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.
If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
We look forward to hearing from you. Thank you for your interest in Blesma, The Limbless Veterans!
Registered Charity
21 - 50
Blesma is here to assist its Members lead independent and fulfilling lives.
The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Application deadline: 24th November at 9am GMT.
Registered Charity
11 - 20
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.
The client requests no contact from agencies or media sales.
A rewarding opportunity has arisen at Sister Circle to support the onboarding and the overall journey of our volunteers.
As Volunteer Training and Support Officer, you will help create welcoming, well-organised learning spaces that enable volunteers to feel confident, supported, and connected in their role. You will coordinate training logistics, prepare materials and resources, support volunteer recruitment and onboarding, and ensure the smooth administration of the programme.
Working within the Volunteering Team and the wider team, you will help our volunteer programme grow and thrive within the communities we serve.
This role would suit someone who enjoys bringing people together, building relationships, and ensuring that the practical details behind a programme run smoothly.
We are looking for someone who:
Desirable: experience working with volunteers or supporting marginalised communities; ability to speak a community language such as Bengali, Urdu, Romanian or Polish.
How to apply
Please submit your CV and a cover letter (maximum 1 page) outlining how your experience and skills meet the criteria for the role..
Deadline: 12pm on Wednesday 6th, May 2026
This role is open to female applicants only as permitted under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate will be required to complete an enhanced DBS check.
Registered Charity
21 - 50
We build trusted relationships that create sustainable transformation for women’s wellbeing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is focused on delivery across London and requires regular in-person work with community partners, retailers and stakeholders. Candidates will need to be able to travel frequently and efficiently across London to meet the requirements of the role. We anticipate this will be most practical for candidates based within Greater London.
Main Purpose of the Role
We are seeking a dedicated, delivery-driven Project Support Officer to join our team, with a specific focus on hands-on, community-based project coordination. The Project Support Officer will play a key role in supporting, developing and delivering our Rose Voucher Programmes directly within local communities across London.
Working directly to ARC’s Operations Project Manager, the Project Support Officer will be responsible for supporting projects through engagement with our local delivery partners. This will include working closely with early years settings and community organisations to support project delivery. The post holder will also be responsible for the development and maintenance of local retailer relationships, including engaging with Market Management Teams, supporting individual traders and retailers who are members of the scheme, and helping to identify new retail opportunities as required.
The post holder must be comfortable working collaboratively with a wide range of partners, stakeholders and diverse communities, and should possess strong communication and relationship management skills. An organised approach to work and keen attention to detail will be essential to help support the charity’s activities over the coming years.
Job responsibilities
Project Support– actively assist with the development, delivery and implementation of Rose Vouchers Programmes across London, working directly within local communities
Problem solving – in close collaboration with the Operations Projects Manager, investigate and resolve a varied range of issues in an efficient and constructive way, to support projects to succeed in ways that suit the needs of our varied communities.
Engage with local partners – build and maintain strong working relationships with partners and stakeholders at the community level to ensure sustained involvement and support. This includes community organisations, local retailers, and local authority and public health staff.
Ensure project targets are met but not exceeded (e.g. numbers of families actively supported by Rose Vouchers in each area) to balance strong delivery with working within budgets
Support local projects to host and coordinate regular steering group meetings
Work with the Impact & Evaluation Manager to embed processes and procedures for data management and evaluation of project impact
Coordinate and deliver training for local project partners on how to deliver, monitor and manage the project locally and provide with required resources
Support project partners in accessing and successfully using the charity’s digital project systems, including troubleshooting common issues.
Support the distribution of monthly project data to funders and project partners
Support the development and administration of project toolkits for delivery partners
Work with local partners and local authority teams to support the identification of potential new retailers
Recruit and train new retailers and provide them with required resources and on-going support
Further responsibilities relevant to & commensurate with the role of Project Support Officer
Person Specification
Knowledge and skills (essential):
Project coordination skills and / or an organised and methodical approach to work and attention to detail
Experience working within diverse communities
Good communication skills – written & oral – with the ability to communicate with diverse audiences
Practical IT skills and ability to learn new systems – MS Outlook, Excel, Word, and bespoke charity project management and reporting systems.
Experience working with groups who may have time constraints or specific communication needs, such as families with young children, or individuals for whom English is a second language
Relevant experience within the community, health, or social support sector or with transferable skills
A commitment to the vision, mission, and values of Alexandra Rose Charity in its efforts to create a more equitable food system
Knowledge and skills (desirable):
Knowledge (or interest in developing knowledge) of food & health issues in particular how inequality affects access to a healthy diet
Background in public health, social care, or nutrition.
Knowledge of food sector nationally especially from work with other third sector organisations and campaigns
N.B Applications without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.
Key responsibilities:
Essential criteria:
Desirable:
We offer:
This role requires working shifts, including evenings, weekends, and potentially nights.
Enhanced DBS required.
Registered Charity
6 - 10
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.
Church Engagement Support Officer
Permanent, Full Time, Hybrid working (2 days per week in the office)
Location: Warrington
Salary: £30,697 per annum
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.
The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.
Some of the main responsibilities of the Church Engagement Support Officer include:
About you
Who we are looking for:
Essential:
Desirable:
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for someone with excellent administrative skills to join the staff of a social enterprise. The core function of this role is to support the Business Development and Casework teams with a wide range of administrative and support duties in order to facilitate the smooth delivery of all business operations. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be skilled at providing a range of business support or administrative functions, with good interpersonal skills and experience of working in a similar role supporting a team.
The successful candidate will be able to establish a good rapport with colleagues and stakeholders in a professional and constructive manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
Main Duties
1. To provide a wide range of organisational and administrative duties to the Business Development and Casework teams as directed, in order to facilitate smooth running of all business systems and operations, ensuring that administrative activities are carried out in accordance with company policy and procedures.
2. Providing operational support to Business Development team, including setting up new cases on CRM system, setting up client contracts, arranging consultations and liaising with Business Development and Casework colleagues to ensure the smooth running of business services.
3. Managing various email inboxes, triaging incoming messages and responding to emails from clients and professionals.
4. Requesting care and/or clinical records, following up on record-requests, checking and processing incoming digital and hard copy records ready for the casework team.
5. Providing operational support to the new client pipelines including processing voicemail enquiries and incoming referrals from the Information and Advice teams.
6. Operating and maintaining CRM, database and filing systems.
7. Providing accurate formatting support to the Casework team, in line with Beacon’s brand guidelines.
8. Supporting the casework team with case administration including requests for records and printing and posting letters.
9. Collecting, processing and distributing post.
10. Supporting the organisation of travel arrangements for Caseworkers.
11. Sharing the general administration of the business as part of the Operations team, including managing stationary stock levels and ordering literature and supplies.
12. Keep operating procedures under review to identify areas of potential development and / or improvement and make recommendations.
13. Attending line management, supervision and team meetings as appropriate.
14. Archiving.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Do you want to help improve health & care for people in Hertfordshire? Are you passionate about making a difference by ensuring people’s voices are heard? Would you like to work with a motivated and dynamic team, who embody our values of equality and compassion? If so, we might have an opportunity for you.
We have an exciting new position in the team, who will play a crucial role in enabling the day-to-day running of the organisation. You will provide support across the team relating to both administrative and project-related tasks, as well as within our distinguished signposting & information service, helping us make a difference to the people of Hertfordshire.
The client requests no contact from agencies or media sales.
About the role
An exciting opportunity has arisen for a motivated and detail-oriented Senior CRM Support Officer to join our dedicated CRM team, supporting our internal database system (CHIP).
Working within a small but influential team, you will act as the main point of contact for system users across the organisation, providing high-quality first and second-line support via multiple channels. You will troubleshoot issues, guide users, and work closely with IT, CRM and operational colleagues to resolve more complex system problems.
A key part of the role is helping users feel confident and capable when using CHIP effectively and in line with compliance requirements. This includes supporting onboarding and induction for new users, creating clear and accessible learning resources (such as user guides, knowledge base articles and video tutorials), and delivering briefings or drop-in sessions.
You will also contribute to continuous improvement by gathering user feedback, identifying trends, supporting system testing, and helping embed best practice across services to ensure accurate and reliable data use.
About you
We are looking for someone who can demonstrate:
What we offer (benefits)
We offer a supportive working environment with a strong focus on wellbeing, development, and work-life balance:
Recruitment process
As part of shortlisting, candidates will complete a short online skills assessment aligned to the essential requirements of the role. This helps ensure a fair and consistent selection process. Full details will be provided to shortlisted candidates.
Safeguarding & recruitment
NYAS is committed to safeguarding children, young people, and adults at risk. All successful applicants will be subject to:
In accordance with UK immigration law, candidates must have the legal right to work in the UK.
About NYAS
NYAS (National Youth Advocacy Service) is a leading rights-based charity ensuring that children, young people, and adults are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced individuals who often rely on statutory services and may be impacted by gaps in provision. Our advocacy and legal services help ensure their voices are heard and acted upon.
We are an inclusive employer committed to equality and diversity. We welcome applications from all individuals regardless of background. We are also a Disability Confident Employer, guaranteeing interviews to disabled applicants who meet the minimum criteria.
How to apply
To apply for this role, please visit our website and complete the online application form.
Please ensure you refer to the person specification within the job description and clearly demonstrate how you meet the required criteria in your application.
The job description and person specification are available on the vacancy page of our website.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll provide high quality support to the communities of people affected by Parkinson’s in Hull and the East Riding of Yorkshire. As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.
Through community development we work in close collaboration with our Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s - whether directly or with their friends, family and carers.
What you’ll do:
Provide first point of contact for new people affected by Parkinson’s wanting to engage with our community facing work in Hull and East Riding
Organise online and in-person, internal and external meetings and events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings for our community development work across Hull and East Riding
Support the development of new activities with our community in Hull and East Riding, by establishing contact with other organisations and individuals in the area
Promote and market activities in local areas to ensure our community are aware of all the offers available to support them
Engage directly and attend meetings of groups, branches, cafes, physical activity programmes in Hull and East Riding to ensure they are delivered effectively and we meet the needs of those people delivering and attending them
What you’ll bring:
Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally
Excellent administration and support skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
Experience in coordinating multiple projects simultaneously that meet business requirements
Experience of developing and maintaining effective working relationships with all stakeholders
Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
Experiencing of managing data, records and details of programmes, projects and events and keeping these accurate and up to date
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held from 21 May, online via googlemeet.
The successful candidate will be required to:
live in the area specified (Hull and East Riding) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
provide their own broadband service with a minimum download speed of 2Mb
have a confidential space in which to work
provide occasional cover on evenings, weekends, and/or Bank holidays
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Registered Charity
101 - 500
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.
You will get out into the community via outreach engagement, offering one-to-one support, events and groups. You iwill be a key part of our Information and Guidance team, delivering wellbeing programmes and workshops for YES.
This role is frontline and delivery-focused, supporting the development of responsive, inclusive, and professionally delivered services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff.
Registered Charity
1 - 5
YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of Supporter Officer – Corporate Services on a fixed term maternity cover basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The role will provide a comprehensive administrative and office management support to the Head of Corporate Services and the department. To establish and maintain effective communication with all departments/units and between offices and other functions of IRUK where relevant. Provide support to Corporate Services activities and projects and to help ensure effective delivery of corporate services strategy and work plan.
The successful candidate must have:
Experience:
Skills:
Knowledge and Qualifications:
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit:
What we offer UK colleagues - Islamic Relief Worldwide
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At YES, we care about young people futures, providing wellbeing and therapeutic support. This brand new role will support young LGBTQ+ people to connect via a new social group and provide one to one support around issues such as sexuality, gender identity, relationships, isolation, education. You will lead and develop YES’s LGBTQ+ offer, ensuring services are peer-led, affirming, safe, and professionally delivered.
This role requires lived experience and a strong understanding of LGBTQ+ identities and issues affecting young people, alongside professional boundaries, safeguarding awareness, and service development capability.
If you are keen to help young LGBTQ+ people in the area and have experience in delivering and/or developing services, we would love to hear from you. We are a small but growing charity with strong roots in our local area.
Registered Charity
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YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.
