We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members.
This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility.
The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.
If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
We look forward to hearing from you. Thank you for your interest in Blesma, The Limbless Veterans!
Registered Charity
21 - 50
Blesma is here to assist its Members lead independent and fulfilling lives.
The client requests no contact from agencies or media sales.
Job Title: Chief Executive Officer (CEO)
Contract/ Hours: 35hrs per week
Salary: £55,000
Leave entitlement: 25 days
About The People Hive
The People Hive is an ambitious local charity creating real opportunities for adults with a learning disability across Richmond and the surrounding areas. From our vibrant community hub in Twickenham, we deliver creative, social and developmental activities that help people connect, grow and thrive.
We also run a public gallery that showcases local artists, generates vital income and provides paid work experience for our clients. Our impact was recognised when we were shortlisted for the Richmond Community Heroes Awards 2025, and we are now exploring exciting opportunities for future growth and expansion.
The Role
This is a great opportunity to lead a respected, values-led charity at a pivotal moment in its journey. As Chief Executive Officer, you will set the strategic direction of The People Hive, lead a passionate team of staff and volunteers, and act as the public face of the organisation.
Working closely with the Board of Trustees and key partners, you will help shape the charity’s future, strengthen its sustainability and ensure it continues to make a meaningful difference in the lives of adults with learning disabilities.
How to Apply
We recognise that talented people may hesitate to apply if they don’t meet every listed requirement. If this role inspires you and you believe you could be a strong fit, we encourage you to apply. Your skills, experience and perspective may be exactly what we’re looking for.
Applications close on Friday February 27th 2026.
Registered Charity
6 - 10
We are committed to creating and supporting real opportunities for people with a learning disability living in Richmond and surrounding areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting: Housing Officer & Support Worker.
Location: Telford & Wrekin – onsite only
Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying)
Salary: £13.60 p/h (reviewed in April)
Contract: Permanent
The role
Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles.
As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals.
What you need
A full, valid UK driving licence
A vehicle insured for business use
An enhanced DBS check (cost covered by Stay)
What we offer you
We offer a friendly, supportive, and flexible working environment where your contribution is valued. You’ll benefit from:
✅ 25 days annual leave plus 8 bank holidays (enhancements for length of service)
✅ Birthday off following completion successful probationary period
✅ Regular supervision and guidance
✅ Access to our Employee Assistance Programme providing GP access and wellbeing support
✅ Pension scheme
✅ Eligible for a Blue Light Card discount scheme
✅ Fully funded training and continuous development
The client requests no contact from agencies or media sales.
At Wrexham Tennis & Padel Centre, we want to inspire as many people as possible to stay healthy, and enjoy the benefits of sport, at every level. We provide affordable and accessible sporting facilities and programmes for adults and children, and we are proud to be the largest facility of our type in Wales.
As our CEO, you will lead the next phase of our development – strengthening our impact, driving sustainable growth and building on our reputation as a thriving community sport destination.
Position: CEO
Responsible to: Chair of Board of Trustees
Location: Wrexham, with some scope for occasional remote working
Hours: 35 hours per week (full-time)
Salary: £50,000 per year, with flexibility for an exceptional candidate
First-round interviews are provisionally scheduled for Tuesday 17th March; final interviews are due to take place Tuesday 31st March.
Closing date: Friday 27th February at 12pm
About the Role
As CEO, you will provide strategic, financial and operational leadership, ensuring the Centre continues to grow sustainably while remaining rooted in community impact and strong governance. You will shape and deliver the organisation’s long‑term vision and ensure services, programmes and operations remain high‑quality, inclusive and aligned to community need.
This is a pivotal role for a leader who combines commercial instinct with values‑led leadership, and who can represent the organisation credibly across local, regional and national stakeholders.
Key Responsibilities
Strategic Leadership
Commercial & Financial Leadership
People & Culture Leadership
Organisational Excellence & Compliance
Partnerships, Profile & Community Engagement
Programme & Service Oversight
About You
You will bring:
Registered Charity
11 - 20
We provide recreational sporting facilities and programmes for members of our local community, supporting physical and mental wellbeing for all.
The client requests no contact from agencies or media sales.
Pembroke College, Oxford, is seeking a highly organised and motivated Finance Officer (Development) to join its friendly and professional Finance team on a part-time basis (50% / 18.75 hours per week). This is an excellent opportunity for an experienced finance professional to play a vital role in supporting the College’s philanthropic activity and financial operations within a historic and forward‑looking academic community.
Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford, combining award‑winning modern developments with beautiful historic quadrangles. The College’s Fellowship and Governing Body have ambitious plans for the future, supported by a strong culture of engagement, fundraising, and public benefit.
The Finance Officer (Development) is a key member of the Finance team, providing essential support to both the Finance and Development functions. Working closely with colleagues across Accounts and Development, the postholder will ensure that donations, expenditure, and financial records are processed accurately, reported clearly, and managed in line with College policies and external regulatory requirements.
This is a pivotal role for someone who enjoys working with detailed financial information, values accuracy and integrity, and is keen to contribute to the success of the College’s development and fundraising activities.
Key Responsibilities
Development Finance Support and Recording Donations
· Accurately record donations received through a range of channels, including direct debit, bank transfer, online platforms, cheques, and cash, using both finance and development systems.
· Liaise closely with the Development Team to ensure donations are correctly classified and reported.
· Reconcile donation records between systems to maintain consistency and accuracy.
· Work with colleagues to identify missed pledge payments and recurring gifts.
· Maintain well‑organised and reliable financial and donor data to support effective reporting.
Gift Processing
· Prepare and submit Gift Aid claims in compliance with HMRC regulations.
· Process fortnightly Direct Debits and associated amendments.
· Maintain and update fund, campaign, and donor trackers, including research into historic funds.
Development Expenditure
· Work with the Development Director to ensure development‑related expenditure is recorded correctly.
· Monitor and report on Equals Money expenditure and other designated development funds.
Reporting and Budgeting
· Produce clear and accurate reports on income and expenditure for Finance and Development teams.
· Support reporting for the Finance & Planning Committee and Governing Body.
· Assist with annual budget preparation and forecasting.
· Produce cost‑centre and ad hoc reports as required.
General Duties
· Provide flexible support to colleagues in Finance and Development.
· Contribute to the continuous improvement of financial systems and processes.
· Undertake additional duties appropriate to the role.
Benefits include:
· Membership of the University staff pension scheme.
· Free lunch when College kitchens are open.
· Generous annual leave entitlement (pro rata).
· Opportunities for professional development, including mentoring by qualified accountants and access to paid external training.
· A supportive, inclusive, and collegial working environment.
About You
You will be an organised and detail‑focused finance professional with excellent numerical skills and a collaborative approach. You will be confident managing multiple priorities and committed to maintaining the highest standards of financial accuracy and confidentiality.
Essential criteria include:
· Experience in purchase ledger, accounts payable, and/or income recording within a finance function.
· Strong IT skills, including Microsoft Excel and finance databases or systems.
· High levels of numeracy, accuracy, and attention to detail.
· Ability to prioritise effectively and meet deadlines.
· Strong interpersonal and communication skills, with the confidence to work with colleagues, suppliers, donors, and other stakeholders.
· A proactive, flexible attitude and willingness to develop new skills.
Desirable criteria:
· Experience in a charity, higher education, or not‑for‑profit environment.
· Familiarity with donation management systems such as DARS.
· Understanding of Gift Aid regulations and HMRC processes.
· Experience liaising with external stakeholders, including donors and suppliers.
The client requests no contact from agencies or media sales.
We are World Horse Welfare. For almost 100 years, we’ve been inspiring people to put the horse at the centre of how we think, act and care for them – in the UK and across the globe. We’ll always be there, committed to improving welfare, whatever it takes. Because every horse matters.
We are looking for a creative, enthusiastic and dynamic fundraiser to join our ambitious Individual Giving team as World Horse Welfare approaches its centenary anniversary. Operating across multiple, dynamic income streams and both offline and online channels, this is a chance to join a high performing team and become a key player who will help fuel our revenue generating efforts.
Key Responsibilities:
About you:
This is a role for someone who thrives on variety, is confident across multiple digital platforms and brings creativity and assurance to managing projects. You’ll be a team player who is trusted to contribute and learn quickly, and you’ll have a proven ability to grow income and deliver successful campaigns. With strong copywriting skills grounded in SEO best practice, you’ll use data to guide decisions, analyse trends and leverage social media to support fundraising. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.
What we offer:
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
Closing date: Thursday 19th of February 2026
Registered Charity
101 - 500
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
We are seeking a passionate and knowledgeable Church Buildings Support Officer to help secure the long‑term, sustainable future of our historic church buildings—places of worship, community, culture, and heritage. In this vital role, you'll support congregations and community volunteers in caring for their buildings and championing their use for mission, ministry, and wider community benefit.
You will work across the Diocese to provide expert advice on building maintenance, heritage conservation, project management, funding, and community engagement—ensuring these unique buildings remain active, cared for, and sustainable for generations to come.
21 Hours per week to be worked over Monday to Friday, with some occasional evening and weekend meetings
Registered Charity
21 - 50
Our vision, which is “to proclaim Christ and grow disciples”, underpinned by our three behaviour values: Prayerful, Christlike and Engaged.
The client requests no contact from agencies or media sales.
Operations & People Support Officer
Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Job Purpose
This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.
You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.
Main Duties & Responsibilities
Fundraising & Office
Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.
Handle sensitive information appropriately, maintaining confidentiality at all times.
Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.
Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.
Provide excellent customer care and donor stewardship in every interaction.
Manage incoming mail, ensuring it is opened, distributed and responded to promptly.
Process donations in line with established receipting procedures.
Adhere to audit procedures and liaise with the Charity’s auditors.
Maintain filing systems, ensuring safe storage and regular archiving of records.
Support the senior management team, including organising meetings and room bookings.
Undertake banking procedures, ensuring donations are accurately recorded and banked.
Hospital & Online Shop
Process online shop orders in a timely manner.
Run regular online sales reports for the Operations Manager.
Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.
Provide customer service in the hospital Atrium shop and support front desk cover as required.
Cash up the till, ensuring all sales are accurately recorded and passed for banking.
Database Support
Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.
Produce analytical reports from the fundraising database for audit purposes.
People / HR Support
Provide People/HR administrative support in the following areas:
Recruitment, including coordinating recruitment and induction of new starters.
Volunteer coordination, ensuring a robust process from expression of interest through to induction.
Ensuring all staff have DBS checks in line with Trust requirements.
Administration of staff annual leave and absence reporting.
Creating staff correspondence, including pay award, furlough and other required communications.
Other Duties
Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.
Be an active and supportive team member, contributing to team development and collaborative working.
Attend and support fundraising events where required.
Undertake any other reasonable duties as requested by your line manager.
Person Specification
Qualifications, Knowledge & Experience
Essential
Experience managing a demanding and varied workload.
Proven experience handling cash and working within audit and procedural controls.
Strong customer service background.
Desirable
Experience working in a charity.
Experience using a CRM system or database.
Experience using Shopify or other online sales platforms.
HR experience or qualifications.
Skills & Attributes
Commitment to equality, diversity and collaborative working.
Excellent written and verbal communication skills.
Ability to build strong working relationships.
Self-motivated with a positive attitude in a fast-paced environment.
Highly organised, adaptable and able to manage shifting priorities.
Able to work effectively both independently and as part of a team.
Strong understanding of data protection and confidentiality.
Excellent IT skills, including Microsoft packages.
Additional Requirements
Essential
Strong interest in working for a children’s health charity.
Commitment to the values of Alder Hey Children’s Charity.
Willingness to get involved across the Charity.
Desirable
Willingness to occasionally work outside normal office hours.
Our Values
At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.
Courage: We try new things, take risks and speak up. We are accountable and unstoppable.
Together: We work as one team, celebrate diversity and empower one another.
Passion: We care deeply about what we do and inspire others.
Magical: We are creative, child-led and create special moments that go the extra mile.
Four-Day Working Week
In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.
Additional Information
This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.
Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Contract: Fixed Term, 12 month contract
Salary: £29,849 - £35,493 per annum
Closing Date: Monday 16th February 2026
Interviews will be held week commencing 23rd February 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 12-month fixed term basis.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.
The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public.
The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.
The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.
These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.
There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.
About you
· Experience of working in Supporter Care or customer focused team
· Excellent organisational skills, with the ability to plan and work to tight deadlines
· Excellent written and verbal communication skills
· Excellent interpersonal and relationship building skills
· Ability to work well with others and on your own initiative
· Ability to investigate and resolve problems
· Ability to be flexible and switch between tasks as needed
· Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
· Basic understanding of GDPR and Data Protection
What you’ll be doing
· Interacting with existing and prospective supporters via multiple communication channels
· Resolving complaints in line with our policy, escalating feedback where necessary
· Listening to and quality checking calls handled by the third-party contact centre
· Supporting with required training of the third-party contact centre call handling team
· Processing fundraising donations
· Maintaining supporter records on the Raiser’s Edge CRM system
· Helping to ensure team processes are accurate, efficient, and up to date
· Helping to ensure the team meets its service SLAs and KPIs
· Maintaining a good understanding and working knowledge of new sector regulations
· Supporting the delivery of strategic projects in line with the Supporter Care strategy
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
· 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
· Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
· Private Medical insurance
· Income protection
· Employer pension contributions of 5%
· Access to Cycle 2 Work loan scheme
· An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you enthusiastic about giving supporters the best experience when contacting us?
Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.
As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience.
You will:
Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
Do you want your work to have a real, positive effect on someone’s life?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert.
We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
Registered Charity
51 - 100
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Start Network has an exciting opening for an Events Support Officer. This a great opportunity for a motivated person who has experience in event organisation and wishes to further their career in a friendly and dynamic environment. The successful candidate must be available to start in March 2026.
Working with different teams in Start Network, the successful candidate will have a key role in helping to deliver flagship events such as the Annual Assembly which will take place overseas in October. The Events Support Officer will provide administrative and logistical support to events teams for their respective events and be comfortable working in a matrix management arrangement.
This job is varied and fast-paced a lot of the time and will include duties ranging from dealing with venues to booking flights and arranging catering. In addition, the Events Support Officer will, from time to time, undertake administrative duties related to staff travel and other needs that may arise within the Operations team.
The Events Support Officer may have to work evenings and weekends on occasion and must be prepared to travel within the UK and abroad at required times.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
This role is UK-based and requires regular attendance at the Start Network office in London.Candidates must already possess the right to work in the UK and be able to fulfil the terms of the role.
APPLICATION
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind-reviewed to reduce bias.
Closing date: 09.00, Wednesday 18 February 2026
We reserve the right to close this vacancy early if we receive a high number of applications and will review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The client requests no contact from agencies or media sales.
The vacancy
The Housing Officer role is 37.5 hours a week, working shifts between 8am and 8pm Monday-Friday which you will share with two other staff members on an 8-4, 10-6 or 12-8 rota pattern.
The role is based in Colchester.
Your time will be spent working with residents towards independent living by assisting them to claim and maintain benefits, move into work, education or volunteering, learn about successful budgeting, to eat healthily and keep themselves safe and healthy both physically and mentally. You will also interview prospective residents, carry out room checks, fire checks, assist with our food distribution scheme, collect payments and arrears, attend appointments with the young people as and when necessary, take an active role in resident engagement and support the management team.
Who we are and what we do
YMCA Essex has a 44 room, supported housing unit on Magdalen Street in Colchester. We house young people aged 16-25, supporting them towards independent living and a well rounded life. We encourage and support them into work, education or training and to be able to maintain a tenancy and look after themselves when they leave YMCA. Residents can live at the YMCA for a two-year period after which time we assist them in moving onto independent living.
You
Have an active care and concern for the community, work in an inclusive way, welcoming the diverse needs of our young residents. You are tolerant, understanding and non-judgemental. You have an interest in the needs of young people and a thirst to support them towards being the best they can possibly be.
You have experience of working in supported or general needs housing, wellbeing planning, risk assessments, working with young people and a great knowledge of welfare benefits, grants and other sources of income available. You have housing management, rent accounting and tenancy sustainment expertise as well as experience of dealing with anti-social behaviour and resident engagement.
Your IT skills are current with a good understanding of Microsoft packages and Sharepoint and you have an excellent level of education. You are experienced in working in and handling stressful situations. You are flexible and adaptable in regard to working hours and are able to take part in an on-call rota evening and weekend rota. You have a driving licence or can get to Magdalen Street at any time of day or night (if on call) within 30 minutes.
As a great communicator you are able to demonstrate an empathetic and person centred approach, problem solve on a daily basis, work with minimal supervision and with discretion and integrity whilst respecting confidentiality.
PLEASE NOTE THIS IS NOT A CARER ROLE. THERE IS NO PERSONAL CARE INVOLVED AND RESIDENTS ARE PHYSICALLY AND MENTALLY ABLE. CARE WORK EXPERIENCE WILL NOT BE CONSIDERED AS HOUSING EXPERIENCE.
YOU MUST HAVE RELEVANT EXPERIENCE TO BE CONSIDERED AND LIVE WITHIN 30 MINUTES TRAVEL OF COLCHESTER.
You will be required to provide a CV and if shortlisted will be required to complete an application form.
Registered Charity
51 - 100
Everyone should have a fair chance to discover who they are and what they can become.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond. You will be supporting people to live within a support living setting including sleep-ins, to enable them to remain as independent as possible while receiving person centred care.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond.
Who you are
You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they are in receipt of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.
To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.
To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
A professional, can-do attitude that finds solutions in the darkest corners.
A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensures the following benefits for all its operational staff:
A baseline commitment to pay London living wage for all its front-line staff.
A commitment to training and professional development to at least Care Certificate
Inclusion in and contribution to the charity's pension scheme, if eligible
Access to a range of discount schemes
Access to the charity's employee assistance programme
Application Instructions
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification .
Registered Charity
51 - 100
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
We know that 91% of people affected by a brain tumour will have experienced a negative impact to their emotional well-being; often exacerbated by cognitive issues, personality changes, long term side effects and reduced prognosis. We’re looking for someone who is passionate about talking to those affected by a brain tumour diagnosis and supporting them through our different channels, including phone line, live chat and email.
In this role, you will work across both our Counselling Service and Adults support team, helping us provide a seamless, joined up experience for our service users. You’ll provide empathetic, practical support directly to individuals, whilst also supporting the day to day running of our free counselling service - overseeing referrals, supporting assessments and helping ensure each element of the service meets our standards and the needs of the community. By bridging both teams, you will play a key role in making sure people receive the right emotional and practical support at the right time, no matter how they reach us.
WHO WE'RE LOOKING FOR:
Someone who can support a wide range of people – from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour.
You will be empathetic and professional, with experience of working in a busy admin or service delivery role. The ideal candidate would also have a strong understanding of counselling principles and practice and would be able to confidently explain our different support services to service users. We are looking for someone with excellent IT and telephone skills and the ability to learn and use various databases is essential.
KEY ACCOUNTABILITIES:
Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through channels including phone, email and live chat.
Offer enhanced follow up support for individuals who may benefit from counselling, helping them explore their needs and acting as key link between the helpline and counselling service.
Provide administrate support for our counselling team, including managing a busy diary to ensure effective and high-quality service delivery.
Complete counselling assessments to identify needs, risks and appropriate support options for anyone who has referred into the service
Maintain appropriate and accurate records on our service system and CRM database, as required to evidence the impact and reach of our support services
Support a team of volunteer assessors and helpline triage volunteers to ensure they receive the help and guidance they need to deliver their role.
Provide accurate, up-to-date information based on current research, clinical guidance and treatments, conducting your own research and adapting communication to each person, while sharing key insights with the team.
Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps.
Develop and review website information related to counselling, mental health and emotional support, ensuring information is accurate and accessible.
Work to promote the service across all areas of charity and within the wider community
Identify, manage and escalate safeguarding concerns in line with The Charity guidelines.
Commit to confidentiality, in line with the service and organisational policy
Support the Counselling Manager to deliver the counselling service to meet its strategic aims
Registered Charity
51 - 100
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.
The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations.
Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.
Key Responsibilities
Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.
Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.
Liaise with the public via email by responding to new incoming enquiries.
Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.
Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.
Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.
Person Specification
Essential Criteria:
Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees
Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively
Strong written communication skills
Excellent written and spoken proficiency in English
An eye for detail
Desirable Criteria:
Administrative and/or communications work experience
Having an understanding of GDPR
Experience working with teams from diverse cultural backgrounds
Diversity and Inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
Application process: Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.
Closing Date: This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.
Interviews: Will take place on a rolling basis, so we encourage you to apply early.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an Operations Officer to play a central role in keeping our organisation running safely, smoothly and effectively across our central office, refuges and dispersed accommodation.
This is a varied, hands-on role combining operations, facilities management, reception, health & safety, admin coordination and service-user access support. You’ll help ensure our buildings, systems and processes enable high-quality, trauma-informed services for Black and minoritised (Global Majority) women and children.
You’ll be a key first point of contact for the organisation — welcoming, calm and professional — while helping to maintain safe, well-managed environments and strong operational systems.
You’ll:
Support the day-to-day operation of the central office, refuges and dispersed accommodation
Coordinate facilities, repairs, access and health & safety requirements
Act as a first point of contact for enquiries, referrals and visitors
Support safe service-user access and reception processes
Provide administrative and operational support across teams
You’ll bring:
Experience in operations, facilities, admin or office coordination
Strong organisational skills and attention to detail
A calm, professional approach in a fast-paced, sensitive environment
Commitment to trauma-informed, anti-racist and survivor-centred practice
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
Please submit your CV and covering letter - your covering letter should provide details of your skills and experience relating to the person specification points marked in column 'CV/CL'. Thank you.
Registered Charity
11 - 20
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.
