Family support jobs

Details:

Salary: £55,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. 

For this role, we expect someone to come into the office in London at least one day each week, when most of the team is likely to be in. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. 

Contractually this role is London-based. 

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture
• Learning and development opportunities
• Enhanced carers and compassionate leave

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Midnight on Sunday 30 November 2025.

Interview dates: We expect to hold first interviews over Teams on Tuesday 9 to Thursday 11 December 2025.

Second interviews will take place in-person at our London office week commencing 15 December 2025 – exact date TBC.  

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job information:

We are looking for someone with impressive programme management and change management experience, who can lead through others. Someone who is both attentive to detail, and an expert communicator. 

You will lead a team of four experts in project and event management, who support clinicians and specialist advisors to deliver truly impactful programmes, projects and networks, with and for the hospice sector. 

You’ll shape our approach to programme management across the team, developing and embedding ways of working that give our work consistency, quality and meaningful results. 

You will also spearhead the delivery of two new, vital programmes of work - supporting the wellbeing and professional development of the hospice workforce, and improving access to quality hospice care for people experiencing socio-economic disadvantage.

Perhaps you’re working in the charity and/or healthcare sector already, or you might bring senior programme management experience from other fields. 

Either way, you’ll become part of a close, 17-strong Programmes Team at Hospice UK. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities. 

You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).

How to apply:

To apply for this role, please send us the following documents by midnight on Sunday 30 November 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by midnight on Sunday 30 November 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

This is an exciting new opportunity to lead Muscular Dystrophy UK’s major public-facing campaigns and help drive meaningful change for people living with muscle wasting conditions.

You’ll be at the forefront of our campaigning work—building our infrastructure, shaping bold strategies, building a vibrant campaigning network, and empowering our community to influence policy and legislation. Working collaboratively across the organisation, especially with colleagues in Policy and Campaigns, Marketing and Communications, Fundraising, Volunteering, and Data, and our devolved nations leads in Services and Support, you’ll help create powerful supporter journeys and engagement activities that reflect the passion and urgency of our cause.

Reporting to the Director of Policy and Campaigns, you’ll play a key role in delivering Muscular Dystrophy UK’s policy and campaigning objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Head Office, London, SE1 (with flexibility for homeworking)

Closing date: Sunday 16th November

Interview date: Tuesday 25th November

Please download the job description to see full role responsibilities

Want to help get tails wagging again? We are looking for someone who can assess, design and implement behavioural rehabilitation for our dogs joining us in our centres.

As Behaviour Officer, you'll take the lead, figuratively and literally, when it comes to the assessments of our dogs and their training programmes. You'll play a key role in supporting adopters, during the adoption process and after rehoming, to ensure that every dog has the best possible chance of successfully settling into their new life.  

What does this role do?

As a Behaviour Officer you’ll: 

• assess the behaviour of dogs, before they enter the centre and during their stay, to identify potential behaviour needs, as per Dogs Trust Standard Operating Procedures. 
• design and implement Behaviour Modification Programmes and training plans to enhance each dog’s chances of rehoming, in support of the centre’s priorities based on individual dog welfare and requirements.
• oversee and support the implementation of training and behaviour plans by colleagues. Work with other departments to modify and seek guidance. 
• monitor the progress of individual training and rehabilitation programmes and maintain detailed records of the progress of each dog. Provide professional training, support and assessment colleagues. 

Could this be you?

To be successful in this role, you'll have a thorough knowledge of dog behaviour and welfare, including understanding the principles underlying learning and the ability to write training and behaviour programs. You'll also have achieved ATBC competence at Animal Trainer level and have achieved specific competences from the Behaviour Technician standard. You'll have excellent communication skills with the ability to handle delicate situations sensitively and professionally and have the ability to and experience in handling difficult dogs. But above all, you'll be passionate and committed to the work of Dogs Trust.

A full, manual driving licence is also essential, as driving will be a part of the role.

What does this team do?

Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.

Full-time | £34,000 per annum

The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.

As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.

This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.

About You

Essential skills and experience:

• Level 3 qualification (or above) in Playwork, Early Years, or a related field.
• Minimum of three years’ experience working directly with children aged 4–11.
• Strong understanding of EYFS and Ofsted requirements.
• Experience planning and delivering engaging, age-appropriate play activities.
• Confident leading active, outdoor or adventure-based play.
• Sound understanding of safeguarding and child protection.
• Excellent communication and team leadership skills.
• Strong organisational and IT skills.

Desirable:

• Experience supporting children with additional needs or from diverse backgrounds.
• Experience supervising others or managing volunteers.
• Knowledge of current issues affecting children and families.
• Relevant training such as paediatric first aid or food hygiene.

Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.

If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.

For more information, please submit your CV to

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title: Kent Infant Feeding Peer Supporter

Contract: Fixed term to 1st January 2029

Contract type: Part time

Hours per week: 16 hours per week

Location: Community based with travel around Maidstone, Malling, Seven Oaks, Tonbridge, Tunbridge Wells.

Salary: £24,500 FTE

Closing date: Sunday 16th November 2025

Interview date: Interviews will be conducted week commencing 24th November 2025

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals, within families homes and virtually via social media platforms, phone and video calls.

Your role will include: 

• To provide breastfeeding and infant feeding peer support to parents and.
• Support in delivering inductions and offer shadowing for volunteer peer supporters.  

• To attend regular supervision/support sessions.  

• Collecting data as and when required including case studies and narrative of work with the communities.   
• Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.

About you

· Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Experience of working with families from diverse backgrounds.

· Good interpersonal skills with the ability to create rapport with a range of people.

· Have knowledge of the local perinatal services and communities within the Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply

Are you passionate about seeing children come to know Jesus for themselves and grow in all he has for them? We’re looking for a Kids Pastor to join our team. This is a one-year, fixed-term contract based in the centre of Cambridge.

HT is a vibrant, evangelical, charismatic, Anglican church with a large and growing church family of all ages and stages. We are situated right at the centre of the city and perfectly placed to reach students and adults alike. Our vision is to see Cambridge reached and the world impacted with the good news and transforming power of the risen Lord Jesus.

Alongside the Senior Children’s Pastor and Children’s Pastor (Infants and Babies), you will be responsible for pastoring the children of HT in Years 3–6 and their families, bringing hands-on leadership to the wider team involved in HT Kids, and reaching out to children and families in Cambridge who don’t yet know Jesus. A major part of this role will be managing staff and volunteers to increase their confidence and fruitfulness as they work with children. You will be a leader of leaders, with a heart to invest in and facilitate the ministry of others.

We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals. 

This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats. 

If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

Location: Bristol

Interviews: 25th of November in-person at our Bristol Centre

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.

At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Exploring Enterprise course as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!

Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.

This is more than just a job—it's an opportunity to change lives, including your own.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Do you live in the Kent, Sussex or Surrey area, have excellent local knowledge and the enthusiasm to build a fundraising patch?  

We’re launching a brand-new role focused on developing and nurturing meaningful relationships with new supporters. If you love connecting with people and want to make a difference for people affected by breast cancer, we’d love to hear from you.

Initially offered as an 18-month contract (with the potential to become permanent), this position will play a key part in an exciting pilot programme designed to grow long-term income through a new, locally based relationship fundraising team.

The successful candidate will have the chance to work on a large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million. You’ll work directly with passionate colleagues across Asda stores in your region – driving new fundraising initiatives, inspiring communities and celebrating the incredible generosity of supporters.

This is your chance to build powerful local connections with new supporters – individuals, clubs and societies, and local businesses – and help develop a thriving network of people that share our mission.

About you

With good community fundraising experience, you bring enthusiasm, strong communication skills and a genuine interest in people and relationship building.

You’re proactive, organised and adaptable with a positive approach to trying new things. A natural collaborator, you have a flexible approach to your work and thrive in a busy environment.

You’re confident in approaching new contacts and are experienced in developing new relationships from scratch which have delivered income in both the short and long term. Your approach to supporter stewardship is best in class and you've proven that you can take the initiative to make ideas happen.

Alongside these skills and your previous experience, you have the passion that will help grow engagement and income in your region.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role

This is a remote role, and the candidate will need to be based in the Kent, Sussex, or Surrey area. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London office.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Tuesday 11 November 9am

Interview date 19, 20 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

We are looking for an Independent Sexual Violence Advisor (ISVA) to join our friendly team of ISVAs at RASASC Guildford. This is a full time position - 5 days/week (35 hours), but we would consider 4 days/week (28 hours) for the right person. 

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

RASASC Guildford is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.

We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.

We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme.

Volunteers are an important part of the work we do. Volunteers staff our support line  and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.

ISVA

ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.  

This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.

You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.

You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.

We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification.

Job Description

• To support survivors of rape and sexual abuse.
• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services.
• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post. 

Key Tasks

· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.

· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.

· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.

· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.

· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team. 

· The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.

· Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.

· to attend monthly one to one supervision with team leader and monthly clinical supervision 

Personal Specification

Experience:

Essential

• Excellent interpersonal skills and communication skills
• Excellent organisational skills and a proven ability to prioritise workload, including time management skills
• Experience of working with vulnerable people
• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
• Handling confidential information
• Ability to work on your own and as part of a small team in a busy and challenging environment
• Full driving licence and car that can be utilised for work purposes.

Desirable

• Case Management skills – ability to accurately maintain records
• Crisis management skills – including risk management
• Knowledge and commitment to multi-agency partnership working.
• Experience of delivering presentation/training.
• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors

In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile.

Application

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you, or please complete the application form.

This recruitment will close by Wednesday 19th November at 12 noon

Please note that early applications are encouraged as the advert could close early if a suitable candidate is appointed

How to Apply: Please download the application form from RASASC Guildford's website.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title:Kent Infant Feeding Peer Supporter

Contract: Fixed term to 1st January 2029

Contract type:                                Part time

Hours per week: 16 hours per week

Location: Community based with travel around Dartford, Gravesham, Swanley and Swale.

Salary:£24,500 FTE

Closing date: Sunday 16th November

Interview date: Interviews will be conducted week commencing 24th November

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals, within families homes and virtually via social media platforms, phone and video calls.

Your role will include: 

• To provide breastfeeding and infant feeding peer support to parents and.
• Support in delivering inductions and offer shadowing for volunteer peer supporters.  

• To attend regular supervision/support sessions.  

• Collecting data as and when required including case studies and narrative of work with the communities.   
• Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.

About you

· Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Experience of working with families from diverse backgrounds.

· Good interpersonal skills with the ability to create rapport with a range of people.

· Have knowledge of the local perinatal services and communities within the Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply

About the Green House

At the Green House we believe in creative evidence-based support services led by the voices of young people and their families. Our specialist services are designed to grow connection and community with families who have experienced sexual abuse. Our services have a creative arts focus because we believe in the transformative power of creativity in helping families to rebuild their lives after abuse experiences. Research guides everything we do, it helps us to understand our service, develop best practice nationally in the sector and is a platform for amplifying survivors voices. 

Purpose of the job

The Senior Hr & Operations Officer is responsible for the charity’s day to day HR and operational functions to ensure efficiency and compliance. The role involves managing recruitment, onboarding and mandatory training records whilst maintaining accurate HR records.

Operational responsibilities include co-ordinating office administration, procurement and facilities management to ensure a safe, productive workplace. The ideal candidate will bring strong organisational, interpersonal and problem solving skills to streamline processes and the confidence and ability to lead change.

Duties and responsibilities

Human resources

1. Maintain employee records in line with GDPR principles and confidentiality requirements

2. Support health and safety compliance with our external Health and Safety Partners, Croner

3. Co-ordination of employee mandatory training including keeping accurate training records

4. Oversee the day-to-day management of our HR management system, BrightHR

5. Support SLT through the full recruitment cycle from job posting to conditional offers and pre-employment checks

6. Manage the Onboarding process for new starters to ensure a positive induction experience

7. Ensure compliance with legal policy frameworks related to employment and health and safety

8. Provide HR guidance and support to SLT and employees on employee relations and workplace policies in liaison with our external HR partner, Croner

9. Contribute to the development and continuous improvement of HR practices and procedures

10. Manage all HR related policies, ensuring they remain relevant and up to date in collaboration with our external HR partners, Croner

11. Assist with employee engagement initiatives and staff wellbeing programs to promote a positive workplace culture

Facilities

1. Ordering art therapy supplies, stationery, and kitchen items as required

2. Manage and maintain operational contracts (Phone & utility contracts, Business Insurance etc.)

3. Manage building maintenance and ensure workplace Health and Safety standards are upheld in co-ordination with our external Health and Safety partners, Croner.

4. Book venues and organise lunch for Staff/SLT away days

5. Support SLT with the set up and management of our outreach centers

6. Oversee asset ordering and management, maintaining and up to date asset log

7. Be the first point of call for staff for internal operational enquiries

General Responsibilities

1. Occasional reception cover e.g. answer the door to clients when the Pathway Administrator is absent. We do not expect you to answer the phone or take client enquiries when covering reception

2. Multiple inbox management, including the recruitment inbox and shared operations inbox

3. To contribute to the ongoing development of the organisation by helping improve systems and procedures.

4. Work with the wider team to facilitate effective communication across the organisation

5. Assisting with basic housekeeping requirements

Although the core duties are set out within this Job Description, a flexible approach to work is essential.  The HR and Operations Officer may be required to adapt their working style to take account of changes to working practices.

Equality, Equity, Diversity, and Inclusion 

The Green House is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We want to have staff that appropriately represents all the communities we serve as an organisation. Therefore, we are particularly keen to hear from candidates living with a disability, and those from the global majority.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends