Programmes manager jobs

This role is central role to delivering Screen Share's award-winning Digital Access Programme, which refurbishes donated technology and distributes it to refugees and asylum seekers across the UK. This is a new role in the team designed to increase our capacity to support a growing client base. It is both practical and operational, involving both technology
management and customer service.

The role focuses on making sure the right devices reach the right people. You will process referrals, coordinate fulfilment, and work with clients, partners and volunteers to make sure devices are delivered smoothly and any challenges are resolved with care. This requires clear and confident communication, strong organisation, and a trauma-informed, safeguarding-aware approach to working with people from many different backgrounds.

On the technical side, the post holder will support the end-to-end management of Screen Share’s IT assets. Working closely within the Operations team, this includes logging and racking devices, maintaining accurate database records, supporting physical storage and stock control, assisting with secure data sanitisation, and preparing devices for distribution through careful packaging and postage. This element of the role ensures that all devices are handled safely, securely and in line with our operational and data protection standards.

The role sits within a busy, highly collaborative and fun Operations team, where people support one another, share knowledge freely, and work together to solve problems. You will have opportunities to learn from colleagues, contribute your own ideas and experience, and help shape how we work as the organisation grows.

The role also contributes to wider operational tasks and projects, making it well-suited to someone who enjoys variety, collaboration and building effective systems in a growing charity.

Key Responsibilities: 

Customer Service

Explaining Screen Share’s referral process to individuals and partner organisations seeking support, and signposting to external services where appropriate. Sharing responsibility with the wider team for client and partner communications,
responding promptly, professionally and courteously. Support in-person device distribution at partner charities, libraries
and accommodation settings, and provide remote technical support to clients via phone and email, communicating
clearly, patiently and with care. 

Data Management and Administration

Reviewing, prioritising and processing referral applications, completing digital paperwork and issuing delivery and tracking information. Capturing, updating and maintaining accurate client and device data to support day-to-day operations and impact reporting. Allocating devices based on client needs and available stock, and handling all client, partner and donor information in line with data protection policies and GDPR requirements.

Postage and Packaging

Preparing, packaging and dispatching devices and accessories securely using postal and courier services. Ensuring all equipment is packaged safely and appropriately to prevent damage in transit.

General Operations and Ad-hoc Support

Participating fully in team meetings and contributing to shared problem-solving. Supporting the refurbishment process as needed, including data sanitisation, basic diagnostics, installing operating systems and logging donated devices. Assisting with fulfilment across other programmes and providing general administrative support to ensure the smooth day-to-day running of the Operations team. 

Personal Specification

Essential 

• Excellent written and verbal communication skills.
• Experience working in customer service or similar role
• Experience working in a busy Operations role.
• Experience working with databases.
• Proactive and positive attitude, problem-solving instinct and excitement to collaborate with and support team members.

Desirable

• Direct experience or advanced knowledge of the UK asylum and immigration system.
• Experience working with vulnerable adults.
• Experience of working in a charity or small team.
• Intermediate knowledge of IT including laptop components, troubleshooting, diagnostics and refurbishing procedures.
• UK Driving Licence.

Application Process:

Stage 1:
Please submit a short cover letter (no longer than 1 A4 page) and CV via CharityJob. The cover letter should outline your suitability for the role and how your professional and personal experience will add value to our team and community

Deadline: Tuesday, 6th January 2026 at 9am

Stage 2:
We will invite shortlisted candidates to remotely complete a timed written task between 6pm on Thursday 8th January 2026
and 10am on Monday 12th January 2026.

Stage 3:
In-person interviews will take place on 15th and 16th January at Screen Share’s offices in Kentish Town, London

Screen Share is committed to being a fair, inclusive and supportive employer. We actively encourage applications from
people with lived experience of forced migration and from backgrounds underrepresented in the refugee sector, digital
inclusion sector and our team. We are happy to discuss reasonable adjustments at any stage of the recruitment process.

Direct Marketing Manager (Face to Face Fundraising)

We are looking for a confident and driven Face to Face Fundraising Manager who is eager to join and lead the Direct Marketing team. This role has been created to enable us to meet our ambitious growth and diversification ambitions, ultimately doubling the size of our active regular giving file by 2033.

You will be responsible for the ongoing implementation, oversight and management of our face-to-face fundraising activity, managing significant income and expenditure budgets to accelerate progress towards a cure. You will have demonstrable experience of driving results, quality and positive supporter experience through face-to-face fundraising. You will ensure the highest standard of quality and compliance with organisational protocols, relevant legislation and codes of conduct. As part of this, you will spend time with our agencies, fundraisers and offices to build lasting relationships, including agency/ fundraiser training sessions and time with providers and the team.

You’ll work with a team of two across our face-to-face fundraising programme; speaking to a range of audiences with one theme in common – compelling people to stand with us for a cure.

Key Responsibilities:

Programme and campaign management

· Lead the development and delivery of the face-to-face fundraising programme and strategy across a range of products and channels. This includes Regular Giving, Lottery and Payroll Giving across Private Site, and Door to door.

· Oversee the delivery of the face-to-face acquisition campaigns; ensuring they are in market on time, on budget and on brand.

· To be responsible for reviewing and developing the face-to-face aspect of our Weekly Lottery Strategy to maximise income.

· Deliver consistent, structured testing to ensure continuous improvement. Where appropriate and worthwhile, ensure testing is applied to all activity and reviewed with recommendations acted upon.

· Involvement in charity-wide projects and groups; putting supporters at the heart of what we do as well as playing a key role in the delivery of our Fundraising & Marketing Strategy.

· Management of all key face to face fundraising agencies including routine reviews, briefing, optimisation and general relationship management.

· Annual planning of face-to-face fundraising; including input to operational planning and development of relevant marketing plans.

· Ensure routine end of campaign reviews and analysis (with suppliers as well as your own), with proactive adaptation of plans to optimise results.

· Ensure contingency plans and activities are in place to close any expected income gaps.

People management

· Management and development of a team of two.

· Empowering team members to succeed and grow with clear, SMART goals and development plans in place.

· Complete routine 1-1 meetings and annual appraisals with direct reports.

· Developing a high performing team who work collaboratively across the charity.

· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to contract and routine performance reviews.

· Working closely with the Supporter Care and Data teams to ensure the face-to-face acquisition activity and processes are well understood and that they can support the team as best possible.

· Forge strong, collaborative relationships with the Corporate Fundraising team to seek opportunities to cross-sell to their audiences.

Budget management and reporting

· Annual budgeting of face-to-face fundraising programmes and campaigns.

· Regular forecasting in line with the annual cycle, making recommendations around budget allocation and managing expectations throughout.

· KPI tracking, trend analysis and interrogation of results at all levels.

· Regular financial performance reporting.

· Programme optimisation to ensure contribution targets are met and contingency planning as required.

· Detailed reporting geared towards a longer-term view of performance, covering long-term & ROI modelling, lifetime value and considering supporter experience and engagement.

Training and compliance

· Develop and oversee all training of third-party fundraisers in person (where possible) and ensure that they are motivated, inspired and well informed about the work we do. This includes working closely with the team to develop annual training and engagement plans for each agency partner.

· Oversee the mystery shopping/ shadowing to ensure that new supporters are having a very positive experience at point of acquisition and communicate these findings.

· Work closely with our agency partners, the Compliance team and your team to ensure processes are compliant with the Fundraising Regulator, Gambling Commission, and Data Protection regulations. This includes monitoring fundraising training sessions led by fundraising partners (in person where possible).

· Look into and develop audits and processes across all of our face to face fundraising agencies, ensuring compliance against the Fundraising Regulator's code of fundraising practice.

What we are looking for:

· Budget management experience – preferably across expenditure and income 

· Campaign management – specifically face to face fundraising campaigns

· Media planning experience – across a range of media types

· Agency management – including creative and professional acquisition fundraising agencies as well as others such as printers and market researchers

· Demonstrable people management experience

· Ability to understand complex data sets and compile meaningful reports and analysis

· Excellent attention to detail

· Strategic and critical thinking

· Getting the best out of people and agencies

· Understanding of compliance in direct marketing

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

This new role at Young Sounds UK will lead on securing grant income from and coordinating relationships with Trusts and Foundations. This will include identifying and researching funders, submitting compelling applications and completing timely and accurate reports.

You'll need to be comfortable with managing budgets, using CRMs, and demonstrating our impact through writing case studies that bring our work to life. You'll also need to have excellent communication and relationship building skills, and be organised, flexible and with a great attention to detail.

We're looking for someone who has at least three years experience of fundraising in a charity, especially if they’ve focused on fundraising from Trusts and Foundations, and who is looking for an opportunity to take the next step in their career.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Monday 19 January 2026 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

As our Special Events Manager, you’ll be the creative force behind a dazzling calendar of high-value committee and corporate events each one bringing people together and helping us raise over £2.1 million every year for an incredible cause. If you thrive on energy, love seeing ideas come to life, and want your work to truly matter, this role puts you centre stage.

We’re looking for someone who’s as confident behind the scenes as they are in the spotlight. You’ll be highly organised, a brilliant communicator, and fuelled by the buzz of fundraising. From planning to delivery, you’ll make every event seamless, inspiring and unforgettable.

What you’ll be doing:

• Leading a portfolio of exciting, committee-led and special events, delivering exceptional experiences for our supporters
• Providing expert operational and administrative support for cultivation and stewardship events.
• Championing excellence through meticulous planning, strong stakeholder engagement and best-practice event delivery
• Managing event budgets, maximising income and controlling costs through creative fundraising and strategic partnerships
• Building strong relationships with committees, volunteers and external partners, bringing Marie Curie’s mission to life
• Collaborating on innovative event ideas, securing gifts in kind and negotiating the best value with venues and suppliers
• Driving the creation of high-quality promotional materials that reflect our brand and values
• Attending special events across the UK and playing an active role in our vibrant, supportive fundraising team

To shine in this role, you’ll bring energy, creativity and a strong track record of delivering brilliant events. You’ll also have:

• Proven experience in event management, ideally within fundraising, charity, or a fast-paced, stakeholder-led environment
• Excellent organisational skills, with the ability to manage multiple events, deadlines and priorities without missing the detail
• Outstanding communication skills, confident in building relationships and engaging audiences both in writing and face-to-face
• Strong budget management experience, with the ability to maximise income, control costs and demonstrate value for money
• A collaborative approach, working effectively with committees, volunteers, colleagues and external partners
• Negotiation and influencing skills, enabling you to secure gifts in kind and achieve the best outcomes with suppliers and venues
• Creative thinking, bringing fresh ideas to events while maintaining high standards and brand consistency
• A genuine passion for fundraising and making a difference, aligned with Marie Curie’s values and mission

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to get back to successful candidates w/c Monday 5th January 2026)

Salary: £36,900 - £41,000 (depending on experience)

Contract: Full time, permanent  

Based: Hybrid role, based in Edinburgh or Glasgow Hospice

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

As Neighbourhood - Senior Organiser at Pembroke House you will be someone who is highly skilled and experienced at bringing together diverse groups of people to take collective action on local issues.

You’ll have the ability to blend organising and community-building strategies, knowing that we can’t build power without building community and that community is often built through a common cause.

You’ll be excited to bring your organising and facilitation skills to our existing community programmes, including the Walworth Living Room - a new ‘third space’ for the community, as well as playing a crucial role in developing new partnerships and future areas of our work. 

If this job is done well, residents will be growing their skills and capacity to collaborate, groups will be building momentum, and beginning to take action to effect change in the neighbourhood. Pembroke House’s role and approach to supporting neighbourhood change will be further clarified, codified and evidenced. 

Person Specification

You’ll be an energetic person who thrives on making new connections and can inspire others to take action. As an experienced facilitator you will be confident facilitating groups and at ease with designing and adapting formal and informal training sessions appropriate to the context.

Your experience MUST include facilitating groups who don’t already hold a common and agreed set of values. So while academic or activist settings may form a significant part of your experience, it is essential to have worked in a mixed community or neighbourhood setting, where you regularly encountered and brought together a range of contrasting viewpoints, which included views substantially different to your own.

A knowledge of community organising methodology (see for example Act Build Change or Citizen’s UK) is useful, but there may also be other approaches or experiences that you could draw on for this role. You will be curious and keen to learn about the history of community organising and community development at Pembroke House, and keen to build on and contribute to the development of that work. 

Pembroke House

Pembroke House is a centre for social action and residential community in Walworth, South-East London.

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Concerned about growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. 

For 140 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Responsible to: Director of Partnerships

Location: Pembroke House, 80 Tatum Street, SE171QR, the Walworth Living Room, All Saints Hall, Surrey Square, SE172JU, and surrounding areas in Walworth.

As we are a neighbourhood based organisation we believe it is essential to our work that staff are present in one of our sites in Walworth as much as possible. This role is in person and not suitable for remote or hybrid working.

Job Information Event -Friday 12th December 2025 11.00 - 12.00. Signup required (see website)

Application Deadline: 9am Monday 5th January 2026

Short interview calls: Week of 5th January 2026: A brief online call to clarify your relevant experience.

In person interview: Tuesday 13th/Wed 14th January 2026: Full interview with two members of our team

Final round: Trial session at Walworth Living Room, Friday 16th January 2026

Hours of Work: Full time 35 hrs per week, with some evening and weekends (taken off as TOIL). 

Salary: £38,353 - £40,381

Annual Holiday Leave: 28 days paid annual leave per annum (pro rata), plus the standard Bank and Public Holidays and three discretionary days between Christmas and New Year.

Role Purpose:

The Clinical Director will provide strategic clinical leadership to the Restraint Reduction Network, ensuring that all initiatives, standards, and practices align with evidence-based approaches, human rights principles, and the goal of reducing restrictive practices across education health and social care settings. This role will champion best practice, influence policy, and support the implementation of RRN Training Standards nationally and internationally.

This role will also include delivering training, audits, working on projects that reflect areas of expertise and supporting organisations to restrictive practices through six core strategies.

Role Summary

· To be the clinical lead for RRN including leading our work supporting providers to improve via the six core strategies.

· To provide clinical leadership for the RRN  Partners Programme through acting as lead RRN consultant and delivering programmes.

· Working with the Director of Organisational and Workforce development to ensure programmes are effective and contemporary and evolves as practice evolves and improves with feedback

· Providing collaborative leadership of RRN in leading a restraint reduction movement across the British Isles and leading our RRN members community.

· Work with members of RRN Senior leadership team and board of trustees to ensure RRN is both sustainable and impactful in line with charities purpose

· Support RRN manager and associates to develop a range of resources ensuring that all RRN resources are:

o evidence based (linking with academics and universities)

o co-produced (with people with lived experience of restraint)

o protects human rights (linking with human rights organisations)

· Support and contribute to the continuous improvement of the RRN training standards and RRN Practice Leadership Diploma

· Act as an ambassador and spokesperson for the RRN, ensuring positive relationships with key stakeholders including charities, civil servants, professionals, academics and people with lived experience

· Ensure RRN develops its reputation as leaders in restraint reduction nationally and internationally and ensure internal culture reflects trauma informed practice we promote

· Work collaboratively with CEO to ensure clear strategy and internal culture reflects trauma informed practice we promote

· Ensure all resources and work undertaken by RRN reflect best practice in co-production with people with lived experience of restraint

· Supporting RRN associates with lived experience with clear expectations of their role and putting in person centred processes to minimise the impact of trauma through the direct work they do  for RRN and the interaction with the organisation.

· Contribute to the development of a Community of Practice

Key Responsibilities:

Strategic Leadership

• Lead the clinical vision for restraint reduction across education, health and social care, ensuring alignment with RRN’s mission and values.
• Provide clinical leadership in ensuring all RRN activities are trauma informed and people with lived experience are provided with support then need to minimise risk of retraumatising.

Policy & Standards

• Ensure RRN Training Standards and resources are co-produced, remain current, evidence-based, and compliant with legal and regulatory requirements.
• Contribute to national and international policy development on restraint reduction and restrictive practices.

Quality & Improvement

• Drive continuous improvement initiatives, including audits, research, and evaluation of restraint reduction strategies.
• Monitor and report on clinical outcomes and impact measures related to restraint reduction.

Stakeholder Engagement

• Build strong relationships with NHS Trusts, social care providers, special schools, regulators, and self-advocacy groups.
• Promote co-production with people with lived experience of restraint and their families.

Education & Workforce Development

• Support the development and delivery of RRN Diploma
• Provide clinical leadership for webinars, conferences, and professional development initiatives.

Research & Evidence

• Collaborate with academic partners to advance research on restraint reduction and disseminate findings.
• Ensure all RRN resources are evidenced based reflecting best practice from both research and people with lived experience.

The Paradise Cooperative is a Wandsworth based charity working towards a future where communities and nature thrive together. Our Paradise Learning programme delivers innovative, curriculum-linked outdoor workshops for local primary schools, all set within our unique and biodiverse community garden. 

Our workshops help children develop meaningful connections with the natural world while supporting learning across a wide range of curriculum areas, including science, geography, history, English and art. 

About the Role

We are looking for a passionate and motivated Outdoor Education Assistant to work alongside our Head of Education in delivering our outdoor learning programme. You will play a key role in facilitating high-quality, curriculum-based workshops that inspire children aged 4 to 11 (EYFS, KS1 and KS2) to connect with nature.

This is a dynamic, part-time role for a practitioner who is excited to combine their experience of supporting primary education with the transformative benefits of nature-based learning. You will ensure that every child who visits our site is able to access, enjoy and be inspired by our unique outdoor education programme.

Key Responsibilities

·Deliver exceptional outdoor learning experiences as part of our Schools and Family Programme, leading small-group workshops or supporting sessions alongside the Head of Education.

·Prepare and manage resources to create organised, inspiring learning environments that enhance children’s engagement and enjoyment

·Support the development of new workshops, helping to design creative, age-appropriate activities that meet children’s needs and interests. 

·Provide guidance to a volunteer education assistant, offering clear direction, support, and day-to-day task management.

·Oversee health, safety and wellbeing, ensuring all learners and visitors are safe by:

oFollowing and contributing to the review of risk assessments and clearly communicating any relevant risks to volunteers.

oEnsuring full compliance with safeguarding, health and safety, data protection, and other organisational policies.

·Assist with monitoring and evaluation, completing session records and providing constructive feedback.

·Participate in team meetings, contributing thoughtfully to planning, coordination, and programme development.

·Collaborate with colleagues to support the charity’s long-term strategy and uphold its vision, mission and values

Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
This is a fixed term contract until 5th June 2026
Interviews are planned for the 22nd January 2026.
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 665

Job summary

Job title - Fundraising and Membership Officer

Responsible to - Fundraising Operations Manager

Salary - £24,645 - £26,275 FTE per annum (pro rata) 

(£19,716 - £21,020 actual)  Exact salary dependent on experience

Hours of work - Part time - 28 hours per week (0.8 FTE).  We consider part-time/job-share and flexible working requests

Annual leave - 30 days + 8 bank holidays per year pro rata

Location - This role is hybrid - split between home working and our Bristol office.  You will be required to work a minimum of 50% of your hours from the office each week.

Job purpose

This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.

Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.

You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.

Key duties

Membership

• Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
• Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
• Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
• Maintenance and creation of the mailing lists for our membership magazine, InterAction.  Assist with the distribution of the magazine across all channels (post, email, audio).

Individual Giving & Trading

• Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
• Assisting with the administration of our Winter and Spring raffles and Lottery programme.
• Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
• Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
• Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required.  You will be required to work at least 50% of your hours from the office.
• Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required
• To positively promote the work and activities of Action for ME at all times
• To contribute to the team’s overall strategy delivery, annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person Specification

Experience and knowledge

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Minimum 2 years previous fundraising experience (desirable)

Skills and Behaviours

• A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
• Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
• Excellent written communication skills including creating reports to measure progress.
• Ability to use own initiative, solve problems, work independently and to work well in a team.
•  An understanding of data protection including UKGDPR
• Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
• An understanding of ME and the impact on people affected by it (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Grimsby. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Friday 6th January 2026

Interview day (in-person) - Friday 23rd January 2026

Start date: February 2026

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Grimsby

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£36,400 per annum.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

Bright Start is a collaboration with Home Start Barnet to support and improve the school readiness of children in the Graham Park area of Barnet. It is funded by John Lyon’s Charity.  

We are seeking a passionate and organized Project Coordinator to ensure that the needs of families of children with additional needs are supported within the Bright Start collaboration.Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have the ability to: 

• Empathise with parents/carers of children or young people with disabilities

• Plan and deliver inclusive, fun, and educational family activities that promote learning and social interaction.  

• Maintain accurate records, monitor progress, and gather feedback from families to continually improve the programme  

• Provide individual benefit advice and signposting support to families, helping them access relevant services and entitlements.  

• Develop and maintain strong links with local schools, health professionals, and community organizations.  

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.  

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Closing Date: 16th January 2026  

Interview Date: 3rd February 2026 

Are you a confident communicator with a sharp eye for detail and a heart for social impact? Join HENRY as our new Business Development Manager and play a key role in growing our work with families across the UK.

HENRY is a national charity supporting babies and young children to get the best start in life. We work in partnership with local authorities, health services and early years settings, tackling health inequalities and building healthier, happier family lives.

We're looking for someone experienced in business development or contract management who can strengthen our relationships with commissioners, manage contracts and licences, and help shape our future growth.

About the Role

As Business Development Manager, you’ll join our small, friendly Business Development team and take the lead on managing contracts, licences and relationships with local commissioners.

You’ll work closely with colleagues in Finance, Delivery, and Marketing to shape clear, compelling offers for local areas and ensure we meet our commitments with confidence.

Your responsibilities will include:

• Managing contracts and licences from start to finish
• Building strong, long-term commissioner relationships
• Leading renewal conversations and reducing risk
• Supporting pricing, costings and business proposals
• Working across teams to keep HENRY’s offers clear and competitive

This role is perfect for someone who enjoys balancing detail with people, thrives on collaboration, and wants to make a real impact behind the scenes.

Benefits package: 

• 30 days’ annual leave per year plus bank holidays 

• Enhanced charity sick pay and parental leave 

• Access to a pension scheme with a matched employer contribution of up to 6% 

• Hybrid working with flexible start and end times between 8am and 6pm 

• Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services. 

• Opportunity for pay progression through annual performance related increments. 

Work base and travel: 

Hybrid, with a minimum of 1-2 days a month at National Support Office (NSO) in Eynsham, Oxfordshire, with occasional travel expected to meet colleagues in local teams 

Hours: This is a full-time role of 37.5 hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day.

Job description: 

1. Building a clear business offer for localities wanting to deliver HENRY 

2. Contract Development, management and compliance 

3. Organisational support and alignment 

4. Attitudes, behaviour and values 

1. Business Offer development for HENRY 

• With colleagues in Business Development, ensure HENRY has a clear, costed and attractive offer for localities wanting to deliver HENRY in partnership. 

• Lead an annual review of costs and prices of our training, programmes and licensing to remain cost-effective, competitive and value for money. 

• As part of Business Development team, work with team members and Finance to ensure timely and clear understanding of income through license fees, training commissions and resource sales. 

• Remain abreast of the needs of commissioners to ensure HENRY remains agile and relevant in its offer in supporting babies, children and families lead healthy, happy lives 

• Work with colleagues in Development to help plan training and development needs as appropriate. 

2. Contract Development, Management and Compliance  

• Oversee the full lifecycle of contracts and licenses, from drafting and negotiation to execution and renewal in line with legal, regulatory and organisational policies. 

• Take responsibility for establishing contracts when a new local area is onboarded, working closely with the Partnerships & Commissioning Manager and Head of Business Development. 

• Ensure data sharing agreements are in place, reviewed and adhered to, working closely with the data protection leads.

• Manage ongoing relationships, additional services (such as training commissions) and renewal discussions with existing HENRY areas, monitoring compliance with contractual obligations and taking appropriate action where commitments are not being met. 

• Collaborate with local Service Managers and National Family Support Lead in direct delivery areas to manage commissioner relationships and ensure service commitments are met and proactively identifying opportunities for contract extensions or expanded services. 

• Review and analyse contracts to identify risks, opportunities and improvements. 

• Work with colleagues in Family Support and Data and Evaluation Team to ensure reporting is timely, accurate and aligned with contractual obligations. 

3. Organisational Support and Alignment 

• Maintain organised and accessible records of all contracts, amendments and key dates. 

• Provide guidance, advice and training to staff on contract-related issues, interpretation and compliance, promoting consistent and confident practice across HENRY. 

• Work closely with Finance, Training and Development teams to ensure contracts align with budgetary and service delivery requirements. 

• Contribute to the development of organisational policies and procedures relating to contract management. 

4. Attitudes, behaviour and values 

• Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary 

• Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings 

• Maintain clear and accurate records 

• Communicate effectively with partners and stakeholders at all levels 

• Comply with all organisational policies and procedures 

• Model HENRY values 

• Support own development through on-going reading, research and supervision 

HENRY is a safeguarding organisation, all job offers are subject to safer recruitment checks, including DBS.

Join an established international humanitarian aid charity as Finance Manager

Human Relief Foundation is a dynamic and impactful non-profit humanitarian organisation dedicated to providing humanitarian assistance to those affected by natural disasters, armed conflicts, and poverty across the world.

Our focus is on providing assistance in the areas of emergency response, education, orphan care, healthcare, and sanitation. Human Relief Foundation has been one of the first responders to major crises in many countries.

Overview

We are seeking a highly skilled and motivated Finance Manager to join our team. You will be responsible for overseeing financial operations, ensuring compliance with financial regulations, and providing strategic financial guidance to support the Human Relief Foundation’s goals. This role requires strong leadership abilities and a comprehensive understanding of financial management principles.

Person Specification

• Must hold a professional accountancy qualification: ACCA, CIMA, ACA or CIPFA.

Responsibilities:

• Acting as point of contact and spokesperson for all financial aspects of the charity and a trading subsidiary company;

• Providing complete and parallel financial accounting services to the charity and it’s trading subsidiary arm, maintaining proper records of all financial activities, and reconciling any inter-company issues between the charity and it’s trading arm;

• Implementation & administration of a Pension Plan for both the charity and the subsidiary as and when required;

• Providing financial expertise, leadership and high quality support to the management team in the UK and our international offices;

• Dealing with all queries and compliance issues relating to HMRC, Charity Commission and the Office of the Scottish Charity Regulator;

• Preparing quarterly reports for management and trustees and presenting these to management or the board of trustees;

• To ensure the provision of accurate and timely financial information including budgets and forecasts;

• Maintain income sheets of revenue including standing orders and any other monthly revenue such as grants or other payments;

• Integrating Sage, QuickBooks with existing internal charity databases.

Maintaining separate records and reconciliations for

• Restricted or ring fenced donations or grants for specific projects;

• Funds raised through specific fundraising events or for specific projects (including setting up and managing separate budgets and expense controls for each).

Managing and administering

• All day to day incoming & outgoing amounts, banking and cash flow handling and settling all approved invoices and expense claims;

• Payroll for the Charity office staff and the Charity shop employees through the subsidiary;

• Outgoing payments for the UK offices and making International payments;

• Receipt of payments and making payments, in the UK and for projects Internationally in the field whilst maintaining separate budgets and records and liaising where necessary with International Programmes Department and other relevant departments;

• You will be responsible for the management and development of the small team of finance staff in the UK and internationally. Completion of all relevant quarterly, annual and other statutory compliance requirements for both the charity and its subsidiary, including

• Preparation and submission of quarterly Gift Aid returns and quarterly VAT returns to HMRC;

• Preparation of annual end of year accounts, filings and documentation for annual audits;

• Filing all relevant records with HMRC, Inland Revenue, Charity Commission, and Office of the Scottish Charity Regulator;

• Maintaining all relevant records and implementing changes to existing handling of records as required for compliance purposes.

Benefits

• 28 days annual leave (including Bank Holidays)

• Additional leave

• Bereavement leave

• Employee contributory pension scheme

• Employee assistance programme

• Employee discount

• On-site parking

• Referral programme

How to Apply

Interested candidates should submit a CV and a cover letter detailing their interest in the

position to Ifza Kauser

Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and play a critical role in raising income, stewarding donors and connecting supporters with our purpose.

With a gap in our Philanthropy team and maternity leave expected to begin in March, this 18-month fixed-term role exists to lead and deliver Starlight’s flagship events at a senior level, with immediate responsibility for the Blenheim Ball (April) –  the event Tatler refers to as “ society’s smartest ball “chaired by Lady Alexandra Spencer Churchill; and Newbury Race Day (May) – one of Starlight’s longest-standing and most successful supporter events, hosted by Nicky Henderson and his Committee.

This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running and immediately take ownership of two flagship events. Working closely with the Committees, you will bring leadership, strategic judgement and outstanding project management to ensure these events continue to excel in reputation, income and supporter experience.

We are specifically looking for talented individuals who have a short notice period and are available to start in January. Candidates need only apply if available through to April 2026 with no planned significant periods of leave.