Contract Housing And Homelessness Jobs
The vacancy
What we’re looking for:
- Do you have experience in defects resolution, aftercare or repairs within Social Housing or a Private background?
- Do you have a strong eye for detail to check legal and other documents for accuracy?
- Do you have experience in delivering the best service to customers and confident in setting realistic expectations?
- Do you have an understanding of both the current and emerging regulatory regime in respect of Building Regulations and Building Safety for residential construction?
- Do you have experience in the construction process and an understanding of project management?
If so, this role is perfect for you!
Here at Peabody, we have opportunities for two Customer Care Coordinator's to join us on a Fixed Term basis until end of March 2025, at our Westminster Bridge Road office.
A bit about the role:
As a Customer Care Coordinator, you will provide an efficient and effective customer care service from the pre-construction phase through to handover and occupation of homes.
Some of the key results for the role include:
- Carrying out regular void inspections and general maintenance activities of homes post-handover up to occupation
- Liaising with all customers and sub-contractors to establish an excellent after sales/rental response to all complaints / queries.
- Carrying out visits to customers’ homes to resolve issues early or where problems have occurred.
- Supporting the Customer Relations Manager by proactive reporting on any issues and flagging those that may need escalation.
- Organising and delivering home demonstration/new homes induction for new customers.
This role will require a Basic DBS check.
A UK driver’s licence and access to a vehicle is preferable.
A minimum of 2 days working in the office is required.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Customer Care Coordinator, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Closing Date: 17 June 2024
Interviews will take place during week commencing 24th June.
Contract type Fixed Term
Weekly hours Monday - Friday, 09:00-17:00
Thank you!
Are you passionate about supporting people with disabilities to live full lives and realise their ambitions?
Are you looking for an opportunity to lead, manage and develop a supported living service?
Outward are seeking to recruit an enthusiastic, motivated and committed Deputy Manager to join our Enfield learning disability services at Linwood Crescent to manage a service for 14 residents living in a supported living service which caters for older people with additional health needs. This is a fantastic opportunity to join our dedicated, caring and supportive staff team. The aim of the service is to enable the people we support to enjoy a good quality of life maximising independence and skills progression where possible.
The Role
The deputy manager would support the manager with recruiting and managing the large staff team, creating a culture of positive behaviour support within a personalised environment, embedding quality standards, achieving and progressing good outcomes with the people we support. As well as managing the service safely within the regulations and standard required by CQC.
You will act as a role model in the delivery of active support you will promote and maintain person centred approaches and inclusive community links to achieve positive outcomes with the people we support from the frontline staff team.
Skills and Expertise
· To share our values of enabling, empowering and engaging and implement these
· A minimum of 1 years’ experience of providing support to people with learning disabilities/ autism and or complex needs and or behaviours of concern
· Have excellent communication skills and be able to build positive relationships with internal and external partners – staff, professionals, people we support, families
· Be confident in using your own initiative able to deputise for the Service Manager
· Have strong IT skills and able to manage own time and work under pressure
· Creativity, motivation and enthusiasm to bring new ideas into the service and to implement these to shape the service as part of continuous improvement
· QCF Level 5 in Leadership for Health and Social Care, or equivalent or willingness to gain a qualification
· Experience of staff management and the ability to lead and develop a large team ensuring staff are appropriately trained
· Experience of carrying out needs assessments and creating support and risk management plans for people with complex needs
· The ability to deliver the service in accordance with an individual support plans, the service specification and CQC requirements
· A commitment to providing high quality, personalised active support
· Knowledge of managing a budget is desirable
Benefits
We value everything our staff do for the people we support, so we provide a great benefits package:
· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
· Computing Scheme
· Credit Union Scheme
· Cycle-to-Work Scheme
· Death in Service Benefit
· Health Assured – Employee Assistance Programme
· Eye care Vouchers
· Flu Jab Reimbursement
· Long Service Awards
· Pension Scheme
· Purchase Additional Annual Leave
· Refer-a-Friend Scheme
· Retirements
· Loans (including season tickets and parking permit loans)
· Blue Light Card
How to Apply
If you think you are who we are looking for, please submit a statement detailing how you meet the requirements of the role by referring to the Job Description and the Person Specification.
You can do this by following the link below:
The closing date for all applications is on 20th June 2024
Interviews will be held w/c 4th July 2024
About Outward
Outward has been providing high-quality support and care services to vulnerable people for over 40 years. Set up by parents of children with a disability looking for alternatives to institutional care, our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals.
We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.
Outward is committed to equality and diversity and welcomes applications from all sections of the community.
Size: 101 - 500
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Royal Foundation is seeking an exceptional Local Delivery Officer to help coordinate and deliver Homewards across six locations: Aberdeen, Northern Ireland, Sheffield, Newport, Lambeth, and Bournemouth, Christchurch & Poole.
Role Purpose:
As a Local Delivery Officer, you will work with the Head of Local Delivery and Local Delivery Leads to ensure effective and accountable implementation of local action plans. Based within the core Homewards team, you will collaborate with other Foundation teams, Kensington Palace, and external partners.
Key Responsibilities:
- Monitoring and Reporting: Ensure local action plans are on track and address risks and actions.
- Lived Experience Participation: Serve as a key contact for involving those with lived experience.
- Project Management: Oversee sub-projects within the programme.
- Meeting Coordination: Organise and manage logistics for programme and stakeholder meetings.
- Stakeholder Engagement: Build and maintain internal and external relationships.
- Communication: Prepare updates, reports, and newsletters for stakeholders.
- Event Planning: Support event planning and logistics.
- Problem-Solving: Assist in resolving issues to ensure smooth delivery.
- External Partner Management: Support management of work by external partners.
- Team Collaboration: Foster a strong team ethos and collaborative culture.
About you:
Essentials:
- Proven experience in supporting projects or events.
- Experience in fast-paced, complex projects.
- Proficiency in Word, Excel, PowerPoint, and Outlook.
- Experience managing stakeholders at various levels.
- Relevant experience in the homelessness sector, charity sector, or local government.
Desirables:
- Experience involving those with lived experience of homelessness in project work.
- Familiarity with project management tools like Monday dot com, MS Project, Smartsheet, Trello, or Salesforce.
Personal Qualities:
- Thoughtful and efficient approach.
- Driven to make a positive impact.
- Highly organised with effective workload management.
- Self-motivated and flexible team player.
- Values collaboration and team effort.
- Discreet with sensitive information.
- Motivated and eager to learn.
- People-oriented, able to work closely with diverse stakeholders.
Our Company & Culture:
The Royal Foundation is dedicated to equity, diversity, and inclusion, fostering a positive, safe, and respectful environment for all. We promote an inclusive workplace that values diverse perspectives and supports collaboration and curiosity. We encourage applications from people of all backgrounds.
If you have the relevant skills and enthusiasm for this role, we’d love to hear from you. Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the required skills and experience by clicking ‘Apply’ now.
The client requests no contact from agencies or media sales.
Thank you!
Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere.
We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group. This is an opportunity to make a difference and help shape our future success.
HOUSING OFFICER, Hounslow (6 months fixed term)
£35,592 per annum
Putting your excellent housing management skills to work, you will ensure the effective delivery of Sapphire’s tenancy service in the London Borough of Hounslow, providing a modern, responsive and holistic service to support tenants. You will ensure residents remain at the heart of the service and that they are engaged in a positive and proactive way.
The role should help create homes that we can all be proud of, ensuring that the way we work is efficient and effective and meets the needs of our tenants.
As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within.
We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance and a degree of flexible working.
If you would like to be considered for this post, please visit our website.
Appointment is subject to Sapphire receiving an enhanced DBS Check which we consider acceptable.
Closing date for return of completed application: Friday 21st June 2024
Interview: Week commencing 24th June 2024
Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.
Thank you!
Job Title: Domestic Abuse Outreach Officer
Hours: Full-time (35 hours per week)
Contract Type: Fixed Term Contract for 12 months
Salary: £29,460 to £31,460 (FTE) depending on experience
Application Deadline: Tuesday 2nd July 2024 at 11.00pm
Interviews: week commencing 8th July 2024
Location: BCWA locations across Bromley & Croydon boroughs
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Birthdays and Wellbeing Leave
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme, counselling and wellbeing support
- Healthcare cashback scheme
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: We are seeking to recruit a Domestic Abuse Outreach Officer, who is passionate about working with vulnerable women who have experienced domestic abuse. You will work in both 1:1 and group settings, offering emotional, practical and welfare support. You will be able to demonstrate a good awareness and understanding of the impact of domestic abuse on women, helping them to access their rights and understand their options. You will provide information and support on issues such as abuse, counselling, housing, welfare benefits, legal rights and child protection and you will refer women to other agencies where necessary. Experience of working with support groups would be helpful. You must be able to work on your own initiative and as part of a team.
Location: BCWA locations across Bromley & Croydon boroughs
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Refuge Support Officer
Hours: Full-time (35 hours per week) or part-time can be considered
Contract Type: Fixed Term Contract to 31st December 2024, with possibility of extension subject each year to funding becoming available
Salary: £31,460 per annum (FTE)
Application Deadline: Sunday 30th June 2024 at 11.00pm
Interviews: week commencing 8th July 2024
Location: BCWA locations across Bromley & Croydon boroughs
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Birthdays and Wellbeing Leave
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme, counselling and wellbeing support
- Healthcare cashback scheme
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: We are seeking to recruit Refuge Support Officers to provide support services to women and children within our domestic abuse refuges. You will be required to demonstrate a good awareness of the needs and issues specific to survivors of domestic abuse and have experience of refuge/supported housing provision. You will be able to work on your own initiative and as part of a team. You will be skilled in risk management and safety planning, providing high quality advocacy and support based upon a client-led needs and risk assessment. You’ll provide information, support, advocacy and appropriate referrals for service users on issues such as: Domestic Abuse, Housing, Resettlement, Education, Health, Employment, Counselling, Welfare Benefits, Legal Rights, and Child Protection. You’ll be able to demonstrate awareness of the needs and issues specific to women with No Recourse to Public Funds (NRPF), and the specific challenges that working with these clients might bring.
Location: BCWA locations across Bromley & Croydon boroughs
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.