Jobs for the Mental Health sector

Job Summary

Yorkshire’s Brain Tumour Charity is a small charity with big ambitions. We support brain tumour patients and families across Yorkshire and fund pioneering research in our region.

We're now looking for an exceptional Patient Empowerment Coordinator to lead the delivery of our exciting new Empowering Choices programme, funded by Macmillan Cancer Support.

This innovative project has been designed alongside people affected by brain tumours to ensure nobody faces their diagnosis alone. You'll help people in Yorkshire feel informed, confident and empowered throughout their journey by providing practical support, developing new resources, strengthening partnerships with NHS teams and creating opportunities for people to learn from others with lived experience.

This is a unique opportunity to shape a brand-new service from the ground up. You'll have the freedom to develop new ideas, build meaningful partnerships and make a lasting difference to the lives of brain tumour patients and their families across Yorkshire.

Responsible to:

Chief Executive Officer

Salary:

£25,500 – £26,500 (depending on experience)

Contract:

Fixed-term (24 months – subject to continued funding)

Hours:

Full-time (job-share considered, alongside flexible and hybrid working – we are open to conversations about how this role works best for you)

Location:

Your contractual place of work will be your home address. This is a community-based role covering Yorkshire, and you will spend much of your time visiting patients, partners and healthcare settings across the region. You may occasionally be required to attend our office in Leeds for team meetings, training or specific organisational needs.

Who This Role Is For:

This role would suit someone who:

• Is passionate about improving the lives of people affected by serious illness in Yorkshire
• Enjoys building trusted relationships with patients, carers and healthcare professionals
• Wants to develop an innovative new service that makes a real difference
• Thrives in a small, supportive organisation where they can shape their own work
• Is organised, compassionate and motivated by helping people feel more confident and informed

Key Responsibilities:

Patient Support & Empowerment

• Provide personalised practical and emotional support to people affected by brain tumours in Yorkshire throughout their journey
• Support patients before and after important appointments, helping them prepare questions and understand information
• Help people access the right services, information and support at the right time
• Promote confidence, wellbeing and self-advocacy through person-centred support

 

 

Developing Resources

• Lead the development of practical, accessible resources that help people in Yorkshire navigate life with a brain tumour
• Create appointment preparation tools, information guides and digital resources
• Ensure all resources reflect the voices and experiences of people with lived experience

Partnership & Community Engagement

• Build strong relationships with NHS neuro-oncology teams, Clinical Nurse Specialists and partner organisations
• Develop referral pathways that improve access to Yorkshire's Brain Tumour Charity services
• Represent the charity at partnership meetings, conferences and professional networks

Peer Support & Volunteer Coordination

• Create opportunities for people affected by brain tumours in Yorkshire to connect with others who share similar experiences
• Coordinate volunteers and buddies supporting the programme
• Ensure people with lived experience remain central to the design and delivery of the project

Monitoring & Project Delivery

• Monitor outcomes and demonstrate the impact of the programme
• Collect feedback and produce reports for Macmillan Cancer Support
• Help ensure the long-term sustainability and future development of the programme

 

 

 

Person Specification:

Knowledge & Experience

Essential

• Experience of delivering projects or services within the charity, health or community sector
• Experience of providing person-centred support
• Excellent communication and relationship-building skills
• Strong organisational skills with the ability to manage competing priorities
• Confident using Microsoft Office and other IT systems
• Ability to work independently whilst contributing positively to a small team

Desirable

• Experience working within cancer services, neurological conditions or long-term health conditions
• Experience working alongside NHS services
• Experience coordinating volunteers or community initiatives
• Experience of monitoring and evaluating projects
• Understanding of shared decision-making and co-production

Personal Attributes

• Compassionate, approachable and empathetic
• Calm, emotionally resilient and supportive
• Positive and encouraging
• Highly organised and self-motivated
• Flexible and willing to travel across Yorkshire
• Passionate about empowering people to make informed choices about their care

Other Requirements

• Full UK driving licence and access to a vehicle
• Willingness to work occasional evenings and weekends

 

About Yorkshire’s Brain Tumour Charity:

Founded in 2003, Yorkshire's Brain Tumour Charity provides vital support to brain tumour patients and their loved ones whilst funding innovative research across our region.

Our vision is a Yorkshire where nobody faces a brain tumour diagnosis alone.

We provide peer support groups, one-to-one wellbeing support, welfare advice, financial assistance and invest in pioneering research that improves outcomes for people affected by brain tumours.

What We Offer:

• Flexible and hybrid working, with a high degree of autonomy over how you structure your week
• A supportive and values-driven team environment
• Generous pension contribution (above statutory minimum)
• Opportunities for professional development and training
• The opportunity to lead an innovative Macmillan-funded programme with genuine impact
• A culture built around integrity, compassion, community and ambition

How to Apply:

Please send a CV and covering letter to:
David Grant-Roberts, CEO

Application deadline: Sunday 30th August

Interviews: Week commencing 14th September

No one enjoys medical procedures, least of all children. From facing everyday vaccinations 
to the most serious of surgeries and chronic conditions, all children experience varying 
degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare 
settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment 
success and that can have a life-long impact. Starlight’s aim is to transform children’s 
health through better experiences, by putting play at the heart of every child’s healthcare.

Reporting to the Communications & Brand Manager, the Digital Content Creator will create 
engaging, high-quality digital content that brings Starlight's work to life across social media, 
the website and other digital channels.

The role will work closely with colleagues across the organisation to capture and tell stories 
that demonstrate the impact of Starlight's work, amplify the voices of children, young 
people and families, and support fundraising, campaigns, partnerships and organisational 
communications.

The postholder will be responsible for planning, creating and publishing digital content 
across multiple platforms, helping to build engagement with Starlight's audiences while 
ensuring all content reflects the organisation's brand, values and strategic priorities.

About the Trevi service

Jasmine Mother & Child Family Residential Centre is a CQC-regulated and Ofsted-registered residential family centre. Women can access pregnancy stabilisation support, or live with their children while addressing substance use, trauma, mental health needs and wider family pressures. The service provides structured support and parenting assessments, helping mothers stabilise, stay in recovery and strengthen safe relationships with their children.

About the role

This role focuses on providing a safe, structured setting where risks can be understood properly, support can be put in place, and parenting capacity can be assessed with the child’s safety at the centre.

The successful candidate will also manage the pregnancy stabilisation pathway giving women the chance to engage early, reduce risk, and begin building stability in a supported setting.

What you will do

· You must meet Ofsted Registered Manager status requirements. You will have a good understanding of regulatory standards. You will liaise and cooperate with both regulators and be aware of relevant documentation.

· You will establish positive relationships and maintain effective communication with women, their children, and other involved professionals in their care while developing and implementing individually tailored care and support plans that respect and uphold the dignity and privacy of families living at Jasmine.

· Understand Safeguarding issues and the ability to respond appropriately to any concerns

· Model and maintain a trauma responsive workforce

· Maintain optimal occupancy

What you will bring

· Minimum 2 years' residential childcare experience within the last 5 years

· At least 1 year must be in a supervisory capacity

· NVQ Level 5 Diploma in Leadership and Management for Residential Childcare is required, or working towards or prepared to work towards within 6 months of appointment

· Or a relevant Health Care & Professions Council or Social Work England registration

· Sound working knowledge of Ofsted and current legislation.

· Ability to communicate appropriately with commissioners, funders, women using our services and a multi-disciplinary staff team.

· Strong communication and organisational skills

Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.

About the Role

Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions. 

This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes. 

Why Join Hillside?

Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services. 

As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.

Women's experiences of gambling harm are still poorly understood across the sector. GamCare's Women's Pathway is changing that, and we're looking for a Training Lead to help lead the way. You'll design and deliver engaging CPD-accredited training to professionals, volunteers, community organisations and women's groups, building strong partnerships that increase awareness, early identification and access to support.

Working closely with stakeholders across the sector, you'll combine training delivery, partnership development and content design to help ensure the Women's Pathway reaches the women who need it most. As an independent charity and the leading provider of support for anyone affected by gambling harms, the work you do will help GamCare improve outcomes for women across the UK.

About you

We're looking for an experienced and engaging trainer who is passionate about empowering women and supporting behaviour change through high-quality learning experiences. You'll have experience designing and delivering training to a range of audiences and be confident adapting your approach to meet different learning needs. Importantly, you'll bring experience of working directly with professionals and/or women's groups, ideally within community, support, recovery, health, social care or voluntary sector settings.

You'll understand how to create inclusive and trauma-informed learning environments and be skilled at building relationships with both professional stakeholders and community-based organisations. Strong facilitation, communication and organisational skills, along with a commitment to safeguarding and confidentiality, will enable you to deliver impactful training that increases awareness, builds confidence and improves pathways into support. 

Working at GamCare

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry. 

Staff Benefits we can offer you:

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays, which increases with service
• A generous Pension Scheme – we contribute 6% and you contribute 2%
• Discretionary company sick pay after 6 months' service
• Employee Assistance Programme – 24-hour support
• Premium access to the CALM app for you and up to 5 dependents

Closing date for applications: Sunday 23rd August 2026 (23:59)

Interviews will take place: In person at GamCare's London HQ (online interview available if required) – week commencing 31st August 2026.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Residential Deputy Manager – Charles Davies House (Mental Health)

Salary: £30,939 per annum, plus additional payments for sleep-ins and on call

Location: Hockley, Birmingham

Hours: 37.5 hours per week

Birmingham Mind are a leading provider of mental health services in Birmingham and the West Midlands. We offer high quality services that support both recovery and wellbeing and we actively work with people so that they can be in control of their lives. With respect for the individual at the forefront of all the work we do, Birmingham Mind has a well-earned reputation for excelling in quality.

With over 50 years’ experience of supporting people with mental health difficulties within our local community: we always strive to challenge the stigma that surrounds mental distress.

We are currently looking for a Deputy Manager to assist the Registered Home Manager in the day to day running of Charles Davies House residential service in Hockley, Birmingham.

The post holder will participate in the continued delivery of good quality services using a person centred approach. You will proactively work to improve service users’ quality of life and promote individual recovery by providing active user led support and choice.

The successful candidate will already have worked in a supervisory position and will have a good level of experience of working in a mental health residential care home. You will hold an NVQ level 3 in care and will be able to demonstrate knowledge and experience of carrying out needs and risk assessments.

You must have excellent and effective verbal and written communication skills, be competent using IT to complete reports and audits and will have the ability to well work under pressure.

Due to the nature of the role, you must be flexible with regards to hours which include evening and weekend working, sleep-ins and on call cover.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Prospective applicants are encouraged to contact Nigel Ellis, Service Manager, for an informal and confidential discussion about the role, its responsibilities, and the expectations of the post. Nigel can be contacted and will be pleased to provide further information and answer any questions you may have.

The closing date for applications is Tuesday 25th August 2026

Interviews will take place on Tuesday 1st and Thursday 3rd September 2026

Public Affairs and Media Officer (Westminster)
£33,419 - £36,891 pa plus excellent benefits
London and hybrid working
35 hours per week, full-time

As Public Affairs and Media Officer, you willsupport the policy, public affairs and influencing activities of the College in line with agreed priorities, focusing on our engagement in Westminster and with the UK Government.

You will provide comprehensive monitoring of political and legislative developments in Westminster to ensure the College can proactively influence decision makers and to ensure our members are kept up to date.

You will also support our proactive and reactive media and communications activity related to our political influencing in Westminster.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 1 September 2026
Interviews: 16 September 2026

About the role:

A safe, well maintained room can be the foundation someone needs to begin rebuilding their life. As a Maintenance Operative, you’ll make sure our supported accommodation across London provides the safe, dignified and welcoming environment every client deserves.

This is a hands on, multi skilled maintenance role focused on minor repairs and property improvements rather than specialist or technically qualified trade work. Travelling between different services across London, you’ll complete jobs such as painting and decorating, repairing walls and fixtures, basic carpentry, minor plumbing, tiling and preparing empty rooms so they can be offered safely and quickly to someone who needs a home.

You’ll plan and manage a varied workload, respond to urgent health and safety concerns and identify problems before they become more serious. You’ll also inspect rooms and communal areas, record completed work clearly, arrange materials and flag any repairs that need to be passed to a qualified contractor. At times, you may check completed contractor work and provide feedback where standards have not been met.

Our accommodation is home to people who have experienced homelessness, mental ill health and other forms of multiple disadvantage. Some services are larger, hostel-style buildings, while others are smaller residential properties. You’ll often be working in occupied environments and may meet clients while completing repairs, so you’ll need to be comfortable working respectfully around people who may be distressed or experiencing a difficult time. You won’t be expected to provide support or manage challenging situations alone, and service colleagues will be available to help.

You’ll join a growing Maintenance Team that shares knowledge, works collaboratively and takes pride in getting the details right. With plenty of variety and autonomy, this is an opportunity to develop your practical skills while seeing the direct difference your work makes to the buildings we manage and the people who call them home.

About you:

• You have practical experience completing minor repairs, including painting and decorating, basic plumbing, carpentry and tiling.
• You can work safely and independently, while recognising when a specialist contractor is needed.
• You’re organised, reliable and able to manage jobs across multiple sites.
• You’re comfortable working respectfully in occupied supported accommodation where clients may be present.
• You take pride in delivering good-quality work that helps create safe and dignified homes.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed, and candidates invited for in person interviews at our head office in Kings Cross, as they are received. Therefore please submit your application as soon as possible to be considered, we reserve the right to close the advert as soon as a suitable candidate is identified. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Health and Wellbeing Coach

Do you want to work in a role that combines Health and Wellbeing Coach motivational interviewing techniques with the skills of Psychological Wellbeing practices?

We are looking for a Health and Wellbeing Coach to provide a supportive service, working within a mix of community settings and Primary Care, supporting patients to take proactive steps to improve their own mental health and wellbeing. 

Position: Health and Wellbeing Coach

Location:  South Birmingham Locality/Hybrid

Hours: Full-time, 37 hours per week

Contract: 2 years fixed term

Salary: £27,500 - £29,000 (dependant on qualifications and experience)

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 18th August  (midnight)

Interview Date: 21st/22nd August 2026

The Role

You will provide low intensity interventions that will help patients to manage their own recovery.  Sessions will be delivered both on a one-to-one and group basis, coaching and motivating through multiple sessions, setting goals and agreeing action planning to support effective outcomes.  You will work closely with other support organisations including South Locality partners comprising of Counsellors and other mental health professionals, Community Mental Health Teams, Primary Care partners and wider health and wellbeing services.

You will be required to effectively manage a caseload of patients and maintain accurate and concise records and ensure effective onward referral processes are in place and utilised.

Duties and responsibilities include:

• Conduct patient-centred interviews to identify areas where patients wish to see change and agree action plan and steps in conjunction with patients
• Make accurate assessments of the risk patients pose to themselves and others and on the suitability of new referrals
• Support referral partners to make appropriate referrals to the service
• Devise a shared treatment plan with your patient
• Provide low-intensity interventions
• Provide both group and one to one support to patients
• Liaise with partners across the service to ensure the right type and level of support is provided to patients
• Develop strong professional relationships with wider mental health services, Primary Care and external support services
• Liaise with external agencies
• Design and completion of relevant paperwork

About You

As a Health and Wellbeing Coach, you will have a Coaching/Counselling qualification gained through a PCI accredited organisation (or be willing to work towards) (H&WB Coach 4 day training) or a Mental Health based qualification e.g. NVQ Level 2 or above with relevant experience in a similar field. You will have experience of supporting patients with low level mental health issues and conditions.

You will also have experience of:

• Using coaching approaches and techniques or other supportive strategies (e.g., Motivational Interviewing)
• Providing one to one and group support based on patient need
• Managing a caseload of patients, prioritising in accordance with need and support required
• Working as part of a multi-disciplinary team, working alongside internal and external agencies to provide comprehensive support
• Development of shared treatment plans in coproduction with patients
• Planning and prioritising own workload
• Accurate record keeping in relation to patient records, referrals and outcomes

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Health, Wellbeing, Health Coach, Wellbeing Coach, Counsellor, Counselling, Mental Health, Mental Health Wellbeing, Health Coach, Mental Health Wellbeing Coach, Mental Health Counsellor, Mental Health Counselling.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.

What you'll do 

• Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
• Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
• Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
• Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.

Please see the job pack for more information. 

Spectra is looking for a Research and Community Development Coordinator to join our growing Sex Worker Support Service.

Spectra is a health and wellbeing not-for-profit with a strong LGBTQ+ heritage. We design and deliver programmes for people from marginalised communities, including LGBTQ+ communities, particularly trans and gender diverse communities, sex worker communities, young people, and people living with and affected by HIV. Our work includes sexual health programmes, HIV and STI testing and outreach, counselling, advocacy, peer support and mentoring. 

Our Sex Worker Support Service has grown significantly since it was formed in 2023, and we are now looking for someone who can support the next stage of its development through community engagement, partnership work, participatory research and shared learning.

About the role

This role will support the ongoing development of Spectra’s Sex Worker Support Service by working closely with the Head of Sex Worker Support Services and the wider team. The postholder will help develop collaborative working with community and grassroots organisations, experts by experience, statutory agencies and other stakeholders.

You will lead on developing projects that support cross-community development in the sex worker support sector across London. This will include building external partnerships, helping to develop training, and supporting Spectra to play a positive and useful role in the wider sector. 

The role will also involve recruiting for and facilitating community participatory research projects and focus groups, contributing to data analysis and report writing, and sharing learning with colleagues and external stakeholders. The postholder will also occasionally contribute to outreach sessions and community support training, to build a direct understanding of the needs of the sex workers we work with.

Key areas of work

In this role, you will:

• Support the development of collaborations with agencies, grassroots organisations, collectives and experts by experience.
• Assist with the production of peer-led needs assessments and reliable, usable data and research. 
• Facilitate regular community participatory groups with service users and share learning with colleagues. 
• Create and distribute a monthly newsletter to stakeholders.
• Coordinate training opportunities and awareness-raising sessions with external organisations, delivering training alongside the Head of Service and/or other colleagues.
• Assist with funding proposals and applications. 
• Contribute to monitoring, evaluation and reporting.
• Help create, review and monitor resources for service users. 
• Work with Spectra colleagues and external partners to increase community engagement and develop resources for service users.

About you

We are looking for someone who is organised, thoughtful and community-minded, with good communication skills and a strong commitment to the rights and wellbeing of people from marginalised backgrounds.

You will have lived experience of sex work or transactional sex, or substantial experience working in trusted, peer-led sex worker support settings. Spectra delivers this service using a peer-led model, and lived experience is considered essential to this role because it supports trust-building, meaningful engagement, culturally competent service delivery, and the development of services that reflect the needs and experiences of sex workers and people engaged in transactional sex. 

You will also bring experience of developing good working relationships with stakeholders while maintaining professional boundaries, and experience of community research projects, data analysis and report writing.

We would particularly welcome applications from people who have experience of direct work within sex work community projects, online or in-person group facilitation, and/or knowledge of community participatory research methods.

About Spectra

Spectra’s values shape how we work, how we support one another, and how we work with the communities we serve. Our values are grounded in lived experience and reflect our commitment to equity, care and collaboration. We aim to be inclusive, supportive, emotionally aware, accessible, anti-oppressive, lived experience-centred and community-driven. 

We strive to provide a strong and supportive working environment for our staff team, many of whom have lived experience and are from the communities we serve.

How to apply

To apply, please complete the application form and return it by Thursday 3 September at 9am.

Interviews will take place in person on Monday 14 September.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Mind Cymru is Mind in Wales. We won't give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

Mind works across England and Wales with 11 staff at Mind Cymru's Cardiff office. Mind Cymru also works closely with our 15 affiliated Local Minds in all parts of Wales.

The Business Administrator works directly to the Director and supports the Senior Management Team (SMT), and is responsible for the effective running of the office, including dealing with correspondences, diaries and meetings and internal systems, including but not limited to, Microsoft Office, Stakeholder Register, Decision Time, Smartsheet's and Risk Management systems, keeping these up-to-date in support of the SMT.

Key duties and responsibilities

The post holder will:

-Effectively manage the efficient working of the Director's office being the first point of contact and providing administrative support and coordination across all functions, i.e. planning, risk, budget, training and general office activity.

-Organise and plan diaries, to optimise time, making travel and other arrangements as required.

-Be responsible for managing and responding to correspondence to the Director, identifying appropriate action and responses.

-Set up internal and external meetings as required and ensure the smooth running of these by setting dates, ensuring papers go out in good time, booking rooms and refreshments, taking accurate minutes and being proactive in following up actions arising.

-Provide high level customer care in dealing with routine and non-routine enquiries from staff, local Minds, external stakeholders using judgement to take or decide on appropriate action.

-Provide secretariat and administrative support for governance and other fora including Pwyllgor Cymru - the governance sub-committee for Wales; One Mind in Wales - the local Mind network in Wales; and The Wales Alliance for Mental Health - the alliance of leading mental health charities in Wales which is Chaired by the Director of Mind Cymru.

-Be the first point of contact for key members of the above groups and, with the Director, manage relations with them.

-Be responsible for co-ordinating and supporting meetings and be pro-active in ensuring that actions arising from the meetings are followed up.

-In keeping with the level of access and trust commensurate with this role, the post holder is required to maintain and observe an appropriate level of confidentiality at all times.

-Process invoices and make payments via Minds internal accounting processes, being planned and accurate in line with delegated responsibility.

-Work closely with the Social Impact Directorate Executive Assistant when required to ensure coordination with Mind Cymru and the wider Directorate plans, meetings and commitments.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.

This role requires a Disclosure and Barring Service (DBS) check.

We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.

About the team

This role sits in the exciting strategic communications and brand team.

We help tell Mind's story and bring it to life. We work with teams across the organisation, helping plan and manage communications so we can deliver the right work, at the right time.

We run marketing campaigns for Mind's corporate partners, retail shops and key programmes.

Together, we work to make sure Mind's message is clear, joined up and has the greatest possible impact

Team information

Join us as a Senior Brand and Strategic Communications Officer to help shape Mind's strategic comms planning, develop Mind's brand and lead on campaigns that helps more people access support.

This is for a fixed term contract for a maternity cover until May 2027. The salary is £41,242 (includes London weighting) per annum, paid on a pro-rata basis.

This role will:

-lead and deliver integrated campaigns from planning through to evaluation

-support organisation-wide strategic communications planning to make sure we're coordinated, audience-led and aligning to priorities

-provide expert brand guidance and champion consistent application of Mind's brand across the organisation

-use audience insight, research and performance data to inform communications and improve impact

-build strong relationships with internal and external stakeholders to deliver joined-up communications activity

This role requires a strong commitment to equity, diversity,and accessibility, making sure communications and brand activity are inclusive, representative and informed by the experiences of people with lived experience of mental health problem

Key duties and responsibilities

The post holder will:

- Support delivery of Mind's strategic communications planning: Help coordinate Minds communications activity. This includes making sure Mind's work across the year is audience-led, aligned to Mind's priorities and contributes to our overrall brand narrative.

- Deliver audience-led strategic communications campaigns: Plan, manage and deliver audience-led communications campaigns that raise Mind's profile and support Mind's objectives. This includes developing integrated comms plans, developing creative, keeping track of performance and delivering evaluations.

- Champion equity, accessibility and audience insight: Make sure equity, inclusion and accessibility are embedded across all communications and brand,helping Mind reach everyone experiencing mental health problems. This includes engaging with people with lived experience to inform your work.

- Offer brand advice and guidance: Provide expert guidance on brand compliance and alignment with organisational strategy. Lead on brand monitoring including overseeing our monthly brand report. Maintain awareness of brand insights, audience research, as well as wider sector trends to inform decision making.

- Manage brand assets management system and capability building: Support the effective management of Mind's brand asset management systems. Support with brand training and resources, helping colleagues across Mind and the Federation to confidently use and apply the brand.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

This role requires a Disclosure and Barring Service (DBS) check.

We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.

Head of Communications & Public Affairs 

Salary: Up to £62k depending on experience
Location: Remote, with regular planned travel nationwide, particularly to London and the South, plus attendance at monthly and quarterly team meetings
Hours: Full Time, 35 hours per week
Contract: Permanent

We're looking for an exceptional communications leader to join Help for Heroes as our Head of Communications & Public Affairs. This is a rare opportunity to shape how one of the UK's most recognised charities engages with the media, policymakers, supporters and the wider public, ensuring the voices of veterans and their families are heard where it matters most.

Leading our integrated communications, public affairs, policy and PR activity, you'll develop influential campaigns that continue to strengthen our reputation, support fundraising and drive meaningful change for the Armed Forces community. Working closely with senior leaders across the charity, you'll act as a trusted adviser, bringing insight into the political, media and stakeholder landscape while helping to navigate the opportunities and risks that affect our mission.

This is a high-profile leadership role for someone who combines strategic thinking with outstanding delivery, thrives on building influential relationships and wants to use their expertise to create lasting impact for those who have served our country.

Please see below for more information on what just might be your future role.

About the Role

As Head of Communications & Public Affairs, you’ll play a pivotal role in shaping how the charity is seen, heard and understood by the public, media, policymakers and supporters. Ensuring the experiences of veterans and their families remain at the heart of national conversations and decision-making.

• Developing and delivering an integrated communications, public affairs and policy strategy that advances the charity's mission and influence.
• Leading high-profile campaigns that raise awareness, support fundraising objectives and drive systemic change for the Armed Forces community.
• Building influential relationships with media, government, political stakeholders, partner organisations and sector leaders.
• Acting as a trusted adviser to senior leaders, providing strategic counsel on reputation, stakeholder engagement, public policy and emerging issues
• Leading the charity's press office, crisis communications activity, ambassador programme and external reputation management
• Developing, inspiring and coaching a high-performing team, fostering innovation, collaboration and measurable impact.

About You

Are you a strategic communications leader who knows how to turn insight into action and ambition into results?

Do you have a strong track record of leading integrated communications, public affairs, policy or campaigning activity that has built reputation, influenced decision-makers and delivered measurable impact?

Can you confidently navigate complex issues, build trusted relationships with senior stakeholders and provide clear, credible counsel?

Are you equally comfortable shaping long-term strategy, responding to fast-moving external events and spotting opportunities to raise the profile and influence of an organisation?

If you're passionate about telling powerful stories, understand the UK media and political landscape, and enjoy leading talented teams to achieve ambitious goals, we'd love to hear from you.

You'll bring significant senior-level experience across communications, public affairs or policy, alongside expertise in media relations, stakeholder engagement and reputation management.

Most importantly, you'll be motivated by the opportunity to use your skills, networks and leadership to improve outcomes for veterans and their families.

About the Team

You’ll join our ambitious Marketing, Communications and Public Affairs directorate, a team dedicated to amplifying the voices of veterans and their families and ensuring their experiences influence public understanding and decision-making.

We are a collaborative, creative, and purpose-driven team that works across the charity to tell powerful stories, build meaningful relationships and create lasting impact. Together, we’re passionate about helping the Armed Forces community get the support they deserve.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 23rd August 2026

Interview Process: Two stage process with an initial competency based interview and second round stage involving a task.

First round interviews to be held in person or via Teams 4th/7th/8th or 9th September.

Second Round in person 16th or 22nd September.

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.