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Carers Support Centre, Bristol (On-site)
£25,406 per year
Are you self-motivated, organised, empathetic, able to work independently and think on your feet, then you might want to consider joining a
Posted 1 week ago
Closing in 7 days
Irish in Britain, Remote
£31,287 per year FTE
Experienced coordinator to develop & deliver new healthy ageing activities to enhance the overall health & wellbeing of Irish people over 50
Posted 1 week ago
Kinship, Remote
£25,000 per annum pro rata (plus £3,323 London weighting, if applicable)
Kinship are seeking to recruit experienced event co-ordinators with a range of skills and great energy to join our brand-new training team.
Posted 1 week ago
Time & Talents, London (On-site)
£26,400 - £27,600 per year (pro rata from £44,000 - £46,000)
Want to build a world where everyone feels part of a community? Do you have strong experience in charity leadership and internal operations?
Posted 1 week ago Quick Apply
Citizens Advice Kingston, Kingston upon Thames (Hybrid)
£26,000 pro rata (actual salary £15,600)
Posted 1 week ago
Closing in 3 days
Upbeat Communities, Derby, Derby (Hybrid)
£23,725 - £28,865 per year
We are looking for someone who is passionate about communicating a message of hope to support our work to welcome and empower refugees
Posted 1 week ago
Closing in 3 days
NAVCA, Sheffield (Hybrid)
£25,200 pro rata
Posted 2 weeks ago
Closing in 3 days
Citizens Advice Epsom and Ewell, Epsom, Surrey (Hybrid)
£28,000 FTE (pro rata) plus 5% employer pension contribution
Posted 2 weeks ago
OCVA, Oxford, Oxfordshire (Hybrid)
£28,000 per year (pro rata)
Posted 2 weeks ago
Page 3 of 4
Loughborough, Leicestershire (On-site)
£11.44
Full-time or part-time (30 hours flexible Monday to Saturday between 9:00 am and 4:00 pm)
Permanent
Job description

Job Title: Admin/Customer Services

Reports To: CEO

Main Purpose of Job

To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.

Main Responsibilities

  1. Serving customers, dealing with enquiries, arranging delivery when necessary
  2. Processing cash, card and other customer payments 
  3. Arranging for approved donations of furniture to be collected
  4. Handling product returns and payment refund requests
  5. Helping with movement, inventory and presentation of stock in the warehouse
  6. To assist in the movement of stock by road transport, including van driving. 
  7. To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
  8. To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
  9. Work flexibly and to be prepared to contribute to all areas of work in the organisation
  10. Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
  11. To undertake any other reasonable tasks as deemed necessary by the CEO
  12. To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
  13. To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa

Other Requirements

  • Adhere to Sofa’s Health and Safety Policy
  • Work flexibly throughout the week excluding Sundays
  • Attend occasional meetings
Application resources
Posted by
SOFA View profile Company size Size: 1 - 5

Provide affordable household items, help volunteers get back into employment and save the environment by diverting tone of furniture from landfill

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Refreshed on: 09 May 2024
Closing date: 31 May 2024 at 23:30
Job ref: SOFA310524
Tags: Admin,Finance,Marketing,Management,Retail,Volunteer Management,Operations