Permanent Social Welfare Jobs

Do you want to empower and support older people needing care and their families? Are you passionate about using your advice skills to improve people’s experience of care? Join our team!

You would provide information, advice and support to people across the UK, primarily the relatives and friends of older people needing care. You would help people to understand the care system, their rights and entitlements, and guide them through problems they are experiencing with care services.

We use an empowering model of advice, helping clients to identify what they want to achieve and how to go about it. We aim to give people the knowledge and confidence to take control of their own situation. We also provide additional support to those who need it (such as letter writing). 

You would be at the heart of Care Rights UK’s work, delivering our core advice and support service. You would be welcomed into our small, dedicated, friendly team. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.

This is an exciting period of change for the charity, as we invest in growing our advice and support service. You would help us to diversify and increase our reach across the UK. You would work closely with our small team to ensure our advice and support service aligns with our campaign, policy and communication work, as the charity pushes for a better care system. 

The ideal candidate will be a positive, resilient, can-do person, with a passion for using their advice skills to champion the rights of people needing care.

At Care Rights UK, we are passionate about supporting and campaigning for the rights of older people needing care and their families. You would be welcomed into our small, dedicated, friendly team. You would provide research support to help the team improve our knowledge of care law across the UK and update our information resources.

This is a vital role for the charity, ensuring our work is underpinned by sound research and helping us to diversify and increase our reach across the UK. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.

You would join the charity during an exciting period of change, as we invest in growing our advice and support service. You would work closely with our small team to ensure our research work aligns with our advice service, campaigns, policy and communication work, as the charity pushes for a better care system. 

The ideal candidate will be a positive, can-do person, with a passion for championing the rights of older people needing care, and an enthusiasm for using your research skills to affect change. 

We value equality and diversity. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, disability, or carer status.

Housing Plus is a small established organisation based in North West London providing supported accommodation for young people aged 16-18 in and leaving care. We have a small, dynamic and diverse staff team who provide support to our young people across three houses where they live while they are supported to develop the skills they need to leave care and live more independently.

We are looking for a PA/ Office Manager-team administrator who is highly motivated to support the organisation. It is a varied role and no two days will be the same!  Additionally the role involves supporting the CRS/charity work in Brent Schools Football, which is something Housing Plus has supported for many years.

You will need to have strong organisational skills, excellent interpersonal abilities, a problem solving and “can do” attitude, a degree of flexibility and be an all-round team player. You will have some contact with the young people and will need to be supportive, understanding and sensitive to their needs.

Main Duties:

· Developing administrative systems across the organisation

· Day to day support to the team

· Maintaining paper and electronic records

· Scheduling meetings, taking minutes and following up on actions

· Supporting the recruitment process- following up references; DBS applications etc

· Generally assist colleagues in their day to day business

.       Adhoc duties as required

You will need to have excellent written and verbal English skills, be able to work on own initiative, liaise effectively with a range of professionals and maintain confidentiality.

Housing Plus is committed to safeguarding and promoting the welfare of young people and we expect all staff to share this commitment and all staff work to a code of conduct. Housing Plus operates stringent safer recruitment procedures. This post is subject to an enhanced disclosure application to the Disclosure and Barring Service.

Department: Learning

Location: Blended between office and home (England and Wales)

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

The role
We’re looking for a Volunteer Development Officer to support us in the delivery and development of high quality volunteering across our organisation. You will champion and support volunteering in Citizens Advice and influence the position and profile of volunteering across the service. You’ll work closely with the Head of Volunteering to support the delivery of the new volunteering strategy, ensuring that stakeholders from across the organisation are engaged in its development. You’ll provide operational volunteer management direction and support and maintain high standards in volunteering through the provision of guidance, tools, information and training.

Apply if:

• You have strong experience of supporting good practice in volunteer management, including an up to date understanding of how to make volunteering accessible and inclusive. 
• You enjoy working collaboratively with a wide range of stakeholders and co-creating solutions.
• You are passionate about volunteering and the positive impact it can have. 
• To find out what the full role will entail and what you will be doing click below for the role profile and person specification.

If you would like to apply, please submit an anonymous CV and a cover letter addressing the following essential criteria from the job pack: 

• Excellent knowledge of good practice in volunteer management and development and experience of supporting the application of this in a range of settings and contexts.
•  An uptodate understanding of how to make volunteering accessible and inclusive and passionate about finding ways to put this into practice.
• Experience of developing and delivering good practice guidance, templates and advice on a one to one and group basis, preferably in a volunteering context.
• Experience and confidence in developing and delivering presentations and training sessions and facilitating workshops or peer learning sessions.
• Experience of working with data to inform planning and decision-making, particularly around the value and impact of volunteering.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. 

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. If you are disabled and meet our minimum criteria you will be guaranteed an interview for this role and we will provide reasonable adjustments as needed. We follow the social model of disability.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

In the event of a high number of applications, we reserve the right to close the application early. 

Interviews are scheduled for WC 10th June.

This vacancy closes at 23.59 on the closing date. 

Department: Business Development

Location: Blended between office and home (England and Wales). Time in office negotiable

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can play an important role in making sure they get the support they need in the quickest, easiest, and most effective way.

Are you passionate about fundraising and using your skills to raise money that drives positive change? Citizens Advice is seeking an Individual Giving Lead to join our growing individual giving team. This pivotal role will focus on developing and leading our individual giving function and activities, with the ultimate aim of generating unrestricted income to help secure the long-term sustainability of Citizens Advice, so we can continue to shape a society where people face far fewer problems.

This is an exciting opportunity to join a passionate and dedicated team committed to making a meaningful difference in people's lives. As the Individual Giving Lead, you will play a crucial role in shaping the future of our organisation and driving sustainable growth.

To apply for this position, please submit your CV and a cover letter outlining how you meet the essential criteria below and your relevant experience and motivation for joining Citizens Advice.

• Demonstrable experience of working in an individual giving, community, events or major donor fundraising role within the charity sector 
• Experience of implementing stewardship journeys within any income stream. 
• Experience of supporting campaigns within an individual giving, community, events or major donor fundraising role within the charity sector. 
• Proven ability to manage a wide range of fundraising projects and campaigns involving multiple internal and external stakeholders, and to ensure activities are delivered within budget and to deadline.
• Excellent written and verbal communication skills, including the ability to write compelling copy for fundraising campaigns and an understanding of the power of storytelling.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. 

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. If you are disabled and meet our minimum criteria you will be guaranteed an interview for this role and we will provide reasonable adjustments as needed. We follow the social model of disability.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application. 

In the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date. 

Department: Business Development

Location: Blended between office and home (England and Wales). Time in office negotiable

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Are you passionate about fundraising and using your skills to raise money that drives positive change? Citizens Advice is seeking a Trusts & Foundations Lead to join our growing Trusts & Foundations team within the Income Generation Directorate. This pivotal role will focus on developing our Trusts & Foundations function and activities, with the ultimate aim of generating unrestricted income to help secure the long-term sustainability of Citizens Advice, so we can continue to shape a society where people face far fewer problems.

This is an exciting opportunity to join a dynamic and dedicated team committed to making a meaningful difference in people's lives. As the Trusts & Foundations Lead, you will play a crucial role in shaping the future of our organisation and driving sustainable growth.

To apply for this position, please submit your CV and a cover letter outlining how you meet the essential criteria below with your relevant experience and motivation for joining Citizens Advice.

Essential Criteria

• Experience of developing high-quality propositions for Trusts & Foundations. 
• Experience of securing funding opportunities with Trusts and Foundations. 
• Experience in cultivating relationships and stewarding Trusts & Foundations.
• Proven ability to manage a wide range of projects - ensuring activities are delivered to deadline. 
• Demonstrable networking, communication and negotiation skills, including the ability to build and maintain excellent working relationships/partnerships. 

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. 

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. If you are disabled and meet our minimum criteria you will be guaranteed an interview for this role and we will provide reasonable adjustments as needed. We follow the social model of disability.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application. 

In the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date. 

IT Officer - part time 3 days a week role - National

Charity People have partnered with a £4million turnover NFP organisation called Advice UK, to help recruit an IT Officer.

This is a newly created role, fully remote where you are required to come to London once a month. The role offers a salary between £32,000 - £34,000 per annum + Regional Weighting, which will be pro-ratad for three days a week.

This is an exciting time to join this growing organisation, where you will be reporting to the Head of Systems and Technology. If you have strong experience in SharePoint and would like to bring their skills and experience to a brand new IT Division, then look no further.

Some of your key duties and responsibilities are;

• Project manage the implementation of all agreed technology projects e.g. migration to SharePoint (including devising a new file structure, identify files that need to be archived and deleted in compliance with the organisations data retention policy and GDPR)
• Develop, document and maintain a map of current technology systems
• Create and implement protocols for the use of IT across departments and projects (e.g. onboarding and offboarding)
• Create, implement and manage a process for internal IT support that makes cost-effective use of our external IT support supplier by being first point of contact for AUK staff for IT issues to triage requests and issues for our external IT support
• Support the Head of Systems and Technology in selecting most cost-effective systems and technology to deliver the organisation's objectives
• Devise, manage and test a backup and recovery process.

• Manage external access request to teams for project work as appropriate
• Work alongside the Data Protection + Cyber Security Officer to ensure regulatory compliance (GDPR) + cyber security standards

Candidates applying for this role must have the following:

• Experience of managing migration to SharePoint is essential
• Delivering effective ICT support to staff
• Experience of introducing new technologies and upgrades to support organisational effectiveness. As part of this, providing staff with advice and training to make the most of these new technologies.
• Ability to work independently, strong analytical thinking and ability to translate data and evidence into actionable insights to inform decision-making
• Ability to use a range of digital ICT tools; CRMs, Microsoft applications to undertake complex tasks & to embrace new technologies & ways of working
• Excellent interpersonal skills and ability to influence the stakeholders

This role will be closing on 5^th June, 2024

First round interviews held over MSTeams on 10^th June, 2024

Second round interviews held in person on 14^th June, 2024 in London (travel will be reimbursed)

Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We are seeking an experienced and successful fundraiser who has creative communication skills to join our team in the role of a Fundraising and Communications Manager.

This person will be responsible for the fundraising and communications function of the organisation, helping us to secure income via individual and community fundraising and charitable trusts and foundations as well as taking initiative to develop and grow into new areas of fundraising to help maintain and grow our services to survivors.

This post will also lead on internal and external communications and marketing to engage with internal and external stakeholders, including communities, donors, grant makers, supporters and professionals who feel as passionately about the need to support survivors of sexual assault and abuse as we do.

Benefits:

• 28 days annual leave pro rata, plus bank holidays
• 24/7 emotional and practical support
• A generous individual training budget to support your ongoing professional development

Please see the full job description and personal specification attached

Interviews for shortlisted candidates will take place on week commencing 17th June

This post will be subject to an enhanced DBS check. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. If we can make this easier through accommodation in the recruitment process, please do get in touch.

Senior Events Executive (Special Events), an excellent opportunity to join a Social Welfare Charity, based in the West End, London.

• Hybrid working: 2 days a week office based, 3 days a week working from home.
•  Salary: £34,500 per annum + benefits.

As the Senior Events Executive, working closely with the Senior Special Event Manager, you will lead, manage, and deliver one of the charities extremely successful and prestigious flagship event, along with delivering other supporting events such as commemorative garden launch, committee events, thank you parties and help to develop them even further.

To deliver the flagship event and supporting events, you’ll work closely with an incredible committee of volunteers, and with your skills in event development, coordination, project management, along with excellent relationship skills, ensure further growth and continued success across all events.

Key areas of responsibility:

• Project manage, deliver, and coordinate all aspects of the prestigious flagship city event and supporting and stewardship events such as, launch and thank you parties, commemorative garden launch and committee events.
• Work closely with the Senior Special Events Manager, Committee, and Co-Chairman to deliver the events to agreed income, participation, and targets.
• Develop and deliver, creative and effective marketing plans for the events to ensure reach to both warm and cold individual and corporate audiences.

To be successful on this role, you’ll have previous skills and experience gianed in areas such as;

• Working within a events fundraising team, managing, and coordinating fundraising events.
• Working with a committee or group of supporters, to inspire them towards shared goals.
• Exposure of working with budgets and income targets.
• Strong project and coordination skills to manage multiple tasks and competing priorities.

Deadline for applications: 4th June 2024

Hybrid working: 2 days a week office based, 3 days a week working from home.

Salary: £34,500 per annum + benefits.

Angela Mann Recruitment is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Salary: £29,500 - £33,500 DOE

Location: Hybrid working to include Tyseley, Birmingham and home working and national travel when required

Hours: Full time 36.5 hours per week to include occasional evening and weekend working.

Contract type: Permanent

We have an exciting opportunity for a Research and Evaluation Specialist to join our Research and Performance department at The Active Wellbeing Society. Our head office is based in Tyseley (Birmingham) and we are offering this as a hybrid role, including working from the head office, across Birmingham and home working, with national travel when required. This role is responsible for research and evaluation across all areas of the organisation to support strategic and operational decision-making. This includes primary research (surveys, interviews, focus groups, participatory research etc.) and data analysis skills to produce recommendations and actionable insights to drive behaviour change, and adapt and improve our practice.

You should have experience of designing and leading mixed method research projects (quantitative and qualitative), using a range of tools to analyse and evaluate a variety of datasets and interpreting your findings into robust recommendations. You should have excellent written and verbal communication skills, with an ability to adapt these to different audiences. The role will support the Research and Insight Manager.

Ideally, you will bring a high level of expertise across all the knowledge and skills we are looking for, as set out further below. We will consider candidates who require some development in areas of their knowledge and are willing to learn whilst in the role.

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives. 

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely. 

Main duties

1. Design, manage and deliver multiple community-based research and evaluation projects.
2. Use a range of research methods such as interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies and stories.
3. Use a range of data analysis tools to interrogate mixed method research data (quantitative and qualitative) and produce robust findings. This will include the use of NVivo, SPSS and Microsoft Excel.
4. Turn primary and secondary research findings into actionable insights, providing evidence and recommendations for problem solving, critical thinking, decision making and innovation.
5. Identify, analyse and interpret relevant local and national data sources and evidence to provide actionable insights and contextual understanding.
6. Use excellent written communication skills to produce outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.
7. Work collaboratively with the team, other directorates and stakeholders to understand their research needs, to implement research processes and procedures, in-line with organisational priorities and the needs of funders.
8. Understand and adhere to information management policies, research ethics and governance legislation, including, data privacy and data protection legislation, including GDPR.

Knowledge, skills and experience 

1. Experience of carrying out community-based research using qualitative research methods, including, interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies, stories. (Essential)
2. Skills and experience in cleaning, organising, manipulating and analysing data, data interpretation and data visualisation. (Essential)
3. Experience of designing, delivering and managing multiple research and evaluation projects. (Essential)
4. Experience of turning primary and secondary research findings into actionable insights and providing evidence-based briefings and recommendations. (Essential)
5. Experience of using a range of analytical tools and software that will allow you to apply your skills in mixed method research (quantitative and qualitative), to produce robust findings. This will include the use of MS Office, SPSS, MS Excel (advanced) and NVivo (transcription and coding). (Essential)
6. Excellent written communication skills with experience in producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences. (Essential)
7. Experience of building and maintaining strong working relationships, including working collaboratively with teams across an organisation and with external stakeholders (Essential)
8. Knowledge and experience of information management, research ethics and governance legislation, including, data privacy and data protection legislation, including GDPR. (Essential)
9. Experience and understanding of behavioural research, behavioural insight, and/or, the COM-B Model. (Desirable)
10. Experience of sourcing, analysing and interpreting existing national and local data to produce trends and comparisons. (Desirable)

Staff benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
•  Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Life Assurance – x4 your salary paid to beneficiary.
• Flexible working.
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Application details

Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:

1. Experience of carrying out community-based research using qualitative research methods, including, interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies, stories
2. Skills in cleaning, organising, manipulating and analysing data, data interpretation and data visualisation, and turning primary and secondary research findings into actionable insights and evidence-based recommendations.
3. Experience of designing, delivering and managing multiple research and evaluation projects
4. Experience of turning primary and secondary research findings into actionable insights and providing evidence-based recommendations6. Excellent written communication skills with experience of producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.
5. Excellent written communication skills with experience of producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.

Closing date: Sunday 26th May 2024

Interview date: W/c 3rd June 2024

Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

Successful applicants will be required to be DBS checked prior to starting.

Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.

Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Manager.

The Advice Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that projects are delivered on time.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Managing a small advice team, ensuring the quality of the advice provided.
• Providing support and supervision to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
• Ensuring good teamwork and lines of communication between staff, volunteers and partner agencies.
• Creating a positive working environment in which equality and diversity are promoted and staff can do their best.

Quality and service delivery

• Leading the welfare advice services, including contributing to possible future expansion.
• Maintaining a small personal caseload (approximately one day’s work per week).
• Working with the Operations Manager to ensure that BIAS maintains the Advice Quality Standard (AQS) and is successful in AQS renewal.
• Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
• Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

• Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

For more information about the role and who we are looking for, please see the attached job pack.

Candidates must be eligible to work in the UK. This role will be based in our advice offices but there may be some options for flexible working (i.e. one or two days per week).

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £1 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for possible further expansion in 2024 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

Crisis Navigator

Closing date for applications 23:59 hours on 9th June 2024

Salary: Up to £37,300 per annum (depending on experience)

To apply visit our wesbite for application instructions

The successful candidate must:

• Be a qualified as a Solicitor (England & Wales)
• Have at least 3 years’ experience and expert knowledge of specialist welfare benefits casework
• Be able to:

- support complex cases requiring representation at Appeals Court or Tribunals

- develop and deliver outreach activities to increase the reach of the service

Thera Trust has an exciting opportunity available for an Information Systems Analyst to join our team. This role will be based in our office in Grantham with scope for hybrid working minimum 2-3 days a week on site. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of up to £36,563.64 per annum.

Who are we?

Thera Trust is a charitable group of 15 companies which support people with a learning disability with a diverse range of needs.

Thera Trust is the parent of Thera Group and provides central services from its office in Grantham. This enables the companies to focus on delivering high quality support locally.

About the Information Systems Analyst role:

You will be working in a specialist information team within IT developing and implementing the organisation’s information strategy.

To do this, you will work closely with various business functions reviewing their information needs and processes. You will recommend, develop and support improvements or new systems to capture and store data and provide robust reporting capabilities.

Our goal is to support evidence-based decision making throughout the organisation to deliver the best care and support possible, directly or indirectly.

We use a variety of tools to deliver information systems including a cloud-based workflow platform, SQL databases, Power BI, legacy Excel spreadsheets and business systems (HR, finance etc).

We operate flexi time and flexible working.

What are the Benefits available to our Information Systems Analyst?

• Annualised Hours, guaranteed monthly salary for full and part-time roles
• Flexible working hours for work life balance
• 33 days Annual Leave including bank Holidays (pro Rata)
• Employee support line to support you and your family
• Free nationally accredited training, and the opportunity to earn a qualification and progress your career
• Contributory Pension Scheme
• Free Enhanced DBS check
• Cycle to Work Scheme
• Well-being initiatives
• Access to Thousands of Retail Discounts including discounted Health Cash Plan

We are looking for an Information Systems Analyst to join the team who can:

• Prepare and present information to ‘tell the story’ in a range of formats
• Solve complex problems in creative ways and propose appropriate “best fit” solutions according to different needs and priorities
• Work independently using existing technical skills including:
  • Advanced Excel knowledge to build tools to collect, store, model, analyse and present data
  • Power Query to extract and transform data from different sources
  • Writing SQL queries for data extraction and report building
  • Data modelling to bring sources together for reporting
• Build on previous personal experiences, learn and apply new skills quickly around:
  • Power BI for analysis and presentation of data
  • DAX data modelling
  • Low code development
  • Built-in reporting tools to extract data from business systems
  • Data engineering to automate the flow of data for reporting
• Demonstrate excellent organisation and a methodical approach
• Apply a solid understanding of information management and data governance principles, and data related legislation to all of our work

If you have a passion for making a difference to peoples lives, consider a career as a Information Systems Analyst with Thera Group, please click "apply" now - we would like to hear from you!

We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate.