Jobs for the Social Welfare sector

About the Role

The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.

For a trainee post, this role would suit applicants with:

• At least 6 months' experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
• Experience of achieving performance and quality targets/KPIs.
• An ability to work independently without close supervision and collaboratively as part of a team.
• Experience of listening and questioning with an ability to manage challenging situations.
• Commitment to training and achieving full targets and quality requirements within a 3-month period.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’  experience of delivering excellent customer service in a regulated  environment such as banking, insurance, or a contact centre.

2. Experience of achieving  performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4.Effective oral and written communication skills.

5.Numerate to the level required by the tasks.

6.IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation.

The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity.

Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs.

You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Business Applications, key responsibilities will include:

- Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition
- Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience
- Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities
- Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements
- Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs
- Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity

You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway.
This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Creative Support is looking for an experienced Payroll Officer to join our payroll team. This is an exciting opportunity to be part of an agile payroll team in a national social care charity. We currently employ over 5,000 permanent and casual staff on multiple terms and conditions and operate five weekly and monthly payrolls. You will have every opportunity to utilise your skills and payroll experience and to work with our payroll systems team to improve efficiency.  

The ideal candidate will have prior payroll experience and be comfortable with confidential information, data protection, HMRC requirements and Auto-Enrolment legislation. You must be diligent and able to work efficiently within tight timescales. You will need to have fast keyboard and accurate data entry skills as well as good overall IT skills including use of word, excel, payroll and pension modules. A commitment to providing excellent customer care and to paying our brilliant staff accurately is essential.

Your main responsibilities as a Payroll Officer will include:

- Processing paperwork for starters, leavers and changes

- Processing payroll each week/month to tight deadlines

- Receiving and verifying timesheets, inputting and calculating gross pay

- Processing of all statutory payments, alongside company payments where applicable

- Inputting all third party and additional payments and deductions

- Recording holidays in line with terms and conditions

- Responding helpfully to customer queries

Benefits of working with Creative Support:

- Flexible working arrangements

- High level of training and development through our Creative Academy

- Pension with company contribution

- Free life assurance

- 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday

- Inclusive and supportive work environment

- Career development opportunities

- Other benefits including Employee Assistance Programme

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours worked over 4 or 5 days a week. The post is based in our friendly Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport, close to the mainline train station and bus routes into Manchester.

Vacancy Reference Number: 84358

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in, and eligible to work within, the UK.

Panel Member

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Panel Member (Office Holder)

Hours: At least 12 panel days per year - plus training and additional events as required; these are subject to change pending business needs.

Panel Meeting Rate: £200 full day or £100 half day

Location: Applicant must live within 25 miles radius of West Bromwich and Walsall. 

TACT is the UK’s largest fostering charity and has been providing loving families for vulnerable children and young people across the country for over 25 years. Our reputation and growth rests upon our strength in providing successful placements. As a charity, we do not have shareholders who receive profits - we invest all of our surplus income into service, staff, carers, and children’s development.

We are looking for a panel member who has current experience and background in Education. Applicants must have current education experience of working with children, and have some awareness of children in foster care. 

The successful applicants must be IT literate, as documentation is shared at online meetings on a monthly basis. 

The Panel meets using Microsoft Teams on the third Wednesday of each month, but occasionally additional meetings may also be scheduled, depending on business needs.

The successful applicant will need to travel to the West Midlands area to attend face-to-face training, panel yearly business days, and some other occasional meetings. Therefore applicant must live within 25 miles radius of West Bromwich and Walsall.

In line with our values, we expect fostering panel members to ensure that all decisions are made with regard to the interest of 'children in care', foster carers, and the community in which they live. We welcome candidates who are passionate about the success of fostering services and the outcomes for our children and young people. 

Successful candidates will be responsible for the following Fostering Panel Member duties: - 

• Reading the meeting documents carefully before the meeting and to attend the meeting prepared to raise issues and to contribute to the panel discussion.
• Participating in the making of a recommendations, on each case, drawing on both personal and professional knowledge and experience.
• To attend at least 75 per cent of meetings of the panel.
• To be prepared to attend additional panels, if possible, if requested.
• To participate, with other panel members, in advising on policy and procedural matters as required.
• To address diversity issues and promote anti-discriminatory practice.
• To safeguard the confidentiality of all panel papers and panel discussions.
• To participate in panel induction and in panel training, which will be at least one day per year.
• To participate constructively in the annual review of their panel membership, if this is an agency requirement.

An Enhanced DBS check clearance is required for this role.  This check will be undertaken by TACT on your behalf.

Closing Date:  Sunday 15th March 2026

Interview Date:  Wednesday 25th March 2026

TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location: Home-based with regular meetings in London and travel across the UK as required
Salary: £41,063 to £45,626 per annum
Job Type: Full time
Contract Type: Permanent
 
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
 
We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Philanthropy Manager. Cycling UK’s public fundraising programme is at a pivotal stage of development. The Philanthropy Manager will play a central role in shaping and accelerating this next phase, leading the growth of major gift and legacy income through strong donor relationships, compelling propositions and high-quality stewardship.
 
You don’t need to be a cyclist to work at Cycling UK, but you do need to have a strong commitment to our work. This is a senior role with real opportunity to influence direction, build capability and embed philanthropy at the heart of the organisation. Working closely with the Head of Fundraising and colleagues across Cycling UK, the postholder will help transform a developing philanthropy programme into a mature, relationship-led income stream that delivers sustainable growth over the long term.
 
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
 
The role is home based in the UK, with regular meetings in London and travel across the UK as required.

Applications close at 9:00am on the closing date shown
 
Closing date: 23-03-2026
 
You may have experience in the following: Philanthropy Manager, Major Gifts Manager, Major Donor Manager, High Value Giving Manager, Fundraising Manager, Senior Fundraiser, Development Manager, Partnerships Manager, Corporate Partnerships Manager, Individual Giving Manager, Legacy Fundraising Manager, Legacy Giving Manager, Trusts and Foundations Manager, Grants Manager, Donor Relations Manager, Stewardship Manager, Relationship Fundraiser, Income Generation Manager, Strategic Fundraising Lead, etc.
 
REF-226 943

Prospectus are delighted to be supporting our client with a much needed and impactful grant making position.

Come and fund the work that helps people rebuild their lives.

When someone is granted refugee status, the period that follows can involve significant uncertainty and risk.

Immediate needs such as housing and income sit alongside longer-term challenges, including access to legal advice, language support, education and employment. The immigration and resettlement system can add further barriers.

The foundation funds organisations that support refugees and people seeking asylum throughout their journey and that work to improve the systems that shape their lives.

We are hiring a Grants Manager to focus on this area of our Safer Futures priority.

You will:
• Back trusted partners with long-term, flexible funding
• Build open, constructive relationships with the charities and community organisations we fund
• Get out from behind the desk and use what you hear to shape funding decisions
• Support work that strengthens the systems around immigration and resettlement

At its best, this role contributes to fewer people navigating complex transitions alone.
It helps organisations plan and lead with confidence.
It supports funding that strengthens systems, not just services.

Know the migration sector?
Understand the realities facing refugees and people seeking asylum?
Believe funding can help shift systems as well as support people?

Come and do work that matters.

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. If you feel that you meet some of the job brief, but not all the criteria, please apply in the first instance or email Catherine at Prospectus.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

The interview date: Tuesday 24th March 2026.

Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.

If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.

Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.

Would you like to make a difference to the lives of people and communities in need? Do you have strong organisational and interpersonal skills? Are you passionate about personal development and transformation? If the answer to these questions is yes, you should consider joining Citizens Advice North Staffordshire, one of the largest and most dynamic advice charities in the country. We are the People’s Champion.

Citizens Advice North Staffordshire is looking to recruit a new Executive Support Officer. This is an exciting opportunity to join an established and nationally respected charity at a time of genuine transformation, following our recent move to a modern, bright new office space, inspired by our Senior Management Team and CEO.

As Executive Support Officer, you will assist the CEO and Senior Management Team:

• with strategic developments in the delivery of advice and advice services
• developing new services designed to support hard-to-reach client groups
• uphold relevant quality standards and help to achieve our Corporate Plan objectives

Reporting to the Facilities & finance Manager, the Executive Support Officer will support the CEO and Senior Management Team on a daily basis. Ideally, you will have experience of providing executive-level support, have strong interpersonal skills and be comfortable speaking to partner representatives.

The ability to demonstrate an empathy with and understanding of the needs of vulnerable clients would be a distinct advantage.

Benefits

• 25 days annual leave plus bank holidays
• Birthday leave, after 3 months service
• Flexible working arrangements
• Pension salary sacrifice scheme
• Health & Wellbeing programme
• Employer funded cash Health plan
• Employee discounts through Perkbox
• Employee Assistance Programme

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Therapeutic Service Programme Manager provides strategic leadership and clinical governance for the Refugee Council’s therapeutic programmes, ensuring safe, high-quality care for separated children, adults and families seeking asylum.

As a Therapeutic Service Programme Manager, you will:

• Maintain professional standards and regulatory compliance
• Oversee all clinical decisions, referral pathways and service integration with advice and casework
• Lead and develop therapeutic managers and staff through supervision, reflective practice and trauma-informed wellbeing initiatives
• Embed client participation and advocacy into service design
• Manage operational finances, performance reporting and cross-organisational collaboration to drive continuous improvement and service sustainability

This is a permanent, part-time position working 28 hours per week.

The role can be based at any of the following Refugee Council offices - London, Sheffield, Hull, Kent, Hertfordshire.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more!

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 March 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

What if your fundraising leadership could help women move from crisis and trauma into safety and hope?

That's exactly what One25 does. This is a unique opportunity to shape and drive the income strategy behind one of Bristol's most respected, justice focused charities supporting women who street sex work. As Head of Fundraising and a member of the senior leadership team, you'll drive the diversification of income streams and lead a team that powers One25's exceptional and compassionate service delivery.

Salary: £51,104 per annum
Location: Bristol with flexibility for hybrid working (ideally 2 days per week onsite)
Contract: Permanent, 37.5 hours FTE or reduced contract considered
Benefits: 3% employer pension contribution, 33 days holiday including bank plus additional with length of service, 2 days wellness leave, up to 13 days' time off in lieu, option to join 4-Day Week Pilot after probation (work 20% less for the same salary) currently under review.
Culture: Flexible, life-and-family friendly

About the role
You'll lead a talented team across a diverse income mix, including trusts and foundations, philanthropy, individual giving, legacies, and community fundraising. Your North Star will be sustainable income that ensures women can access advocacy, support, and safety.

This role is about diversifying income and creating a long-term strategy and portfolio that strengthens supporter relationships and builds resilience at every stage of the donor journey. The charity is keen to explore the potential of high-value support, relying on your fundraising expertise to guide approaches for cultivating and stewarding major donors.

What you'll bring
You're a strategic thinker who leads with warmth and confidence, unafraid to be authentic and vulnerable. In previous roles, you've secured significant gifts, shaped income strategies, and inspired teams to grow, learn and thrive.

At heart, you're values-driven, emotionally intelligent, and committed to social justice - someone who listens deeply and leads with integrity and trust.

Most of all, you believe in the potential of women facing multiple disadvantages and you're motivated by fundraising that is ethical, relational and grounded in dignity.

Why One25?
You'll join a reflective, inclusive team that prioritises wellbeing, invests in growth and champions its values every day. The organisation is committed to continuous improvement and learning and you'll be empowered and enabled to bring your whole self to work.

Are you ready to apply?
Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step.

If your experience matches what we're looking for, then we'll be in touch with more detail about the application process.

Deadline: 9am on Wednesday 18th March

Interview dates will be confirmed soon.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job Opportunity: Trainee Immigration Adviser

Location: St Pauls Advice Centre, Bristol
Salary: £11,439.20 to £12,256.29 actual (£28,598 FTE, NJC 12)
Hours: 14 hours per week (or 15 hours over 3 days)
Contract: Fixed term until 31 March 2027
Application Deadline: 10 am, Monday 23rd March 2025
Interviews: Wednesday 1st April 2025

Are you passionate about social justice and committed to supporting people navigating complex immigration systems? Do you want to develop your skills in specialist immigration advice within a supportive and experienced team?

St Pauls Advice Centre is looking for a Trainee Immigration Adviser to help deliver high-quality, free and independent immigration advice to our community.

About Us

For over 50 years, St Pauls Advice Centre has supported the people of Bristol through expert advice on immigration, housing, benefits and related issues. We are committed to equality, inclusion and empowering people through specialist legal advice and advocacy.

Our immigration service plays a vital role in ensuring individuals and families can regularise their status, secure their rights and move forward with dignity and confidence.

The Role

Working under the supervision of the Immigration Supervisor and alongside the Immigration Adviser, you will:

• Work towards achieving IAA accreditation at Level 1 or higher
• Provide specialist immigration advice at IAA Level 1 (once accredited)
• Manage a caseload and support clients with immigration applications and enquiries
• Conduct client interviews and gather evidence to support applications
• Deliver advice sessions at our office and in community locations, and provide telephone assistance
• Maintain accurate case records in line with IAA requirements and organisational standards
• Keep up to date with immigration legislation, policy and practice
• Contribute to monitoring, advocacy and campaigning work
• Support the team in meeting funding and service delivery targets

About You

We are looking for someone who is:

• Committed to achieving IAA Level 1 accreditation (or already accredited)
• Passionate about social justice and migrant rights
• Organised, thorough and able to manage detailed casework
• A strong communicator with the ability to work sensitively with diverse communities
• Able to work both independently and as part of a supportive team
• Committed to anti-discriminatory and non-judgemental practice

Experience of advice work or working with migrant communities is desirable.

What We Offer

• A supportive and inclusive workplace where your work makes a real difference
• 30 days annual leave (pro rata) plus 3 additional days between Christmas and New Year
• 5% employer pension contribution
• Support to take IAA exams and register with IAA
• Ongoing supervision, training and professional development

We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.

This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.

What You’ll Do

Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:

Brand, Communications & PR

• Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
• Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
• Oversee media relations, PR activity, reputation management and crisis communications.
• Support and strengthen internal communications across the organisation.

Marketing Leadership

• Develop innovative marketing strategies that grow reach, impact and sustainability.
• Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
• Use data, analytics and performance metrics to continuously improve marketing effectiveness.
• Provide inspiring leadership and development to the Marketing & Comms Team.

Digital Strategy

• Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
• Create effective user journeys and optimise conversion rates through testing and analytics.
• Oversee engaging social media content and paid advertising campaigns.
• Ensure high‑quality digital design, content, and brand guardianship.

Website & Content

• Support the development of Life’s website, focusing on optimisation, content quality and user experience.
• Oversee high‑quality storytelling that reflects Life’s values and mission.

About You

You’ll be a confident, creative and strategic leader who brings:

• At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
• Proven experience developing and delivering brand, digital and communications strategies.
• Strong understanding of digital marketing trends, analytics and audience insight.
• Excellent written and verbal communication skills.
• Experience managing budgets and leading a team.
• A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week (part time considered)

Location: Remote

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Are you ready to shape public policy for lasting social change?

Do you want to influence decision-makers and champion the voice of those affected by problem debt?

Are you driven to turn insight into action that improves lives across Wales?

We’re looking for a Senior Policy and Public Affairs Advocate to join our External Affairs team. You’ll be at the forefront of our work in Wales—connecting StepChange with key stakeholders, driving policy change, and amplifying our mission to create a society free from problem debt. This is a high-impact role where your insight and influence will help shape the future of debt policy and support vulnerable communities.

Location: This is a remote role, with regular travel required to Cardiff and travel to London once a month for meetings/events.

What you’ll be doing

• You’ll lead targeted lobbying campaigns and produce compelling evidence-based reports, briefings, and articles to influence public policy and regulatory practices.
• You’ll build and manage relationships with the Welsh Government and Parliament, and other influential figures and organisations across Wales.
• You’ll monitor developments in legislation, policy, and research—providing strategic advice on emerging threats and opportunities.
• You’ll represent StepChange at high-profile meetings, conferences, and media engagements, acting as a trusted voice for the charity.
• You’ll organise thought leadership events and roundtables and support senior leaders with speeches and briefings that drive our advocacy forward.
• You’ll ensure our work remains politically impartial and compliant with all relevant regulations, including Charity Commission rules and the Lobbying Act. 

About you

• Significant experience in public affairs or public policy within Wales.
• Deep understanding of the Welsh Senedd, Welsh Government, and the broader policy-making landscape.
• Proven ability to influence senior stakeholders and deliver impactful policy change.
• Strong written and verbal communication skills, with a flair for strategic thinking and political judgement.
• Skilled at building influential networks across government, charities, and civil society.
• Organised, proactive, and passionate about social justice and equality.
• Comfortable working independently and collaboratively in a fast-paced, purpose-driven environment.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

Harris Hill is recruiting a Health Collective Community Manager on behalf of a national women’s health charity leading an ambitious programme to tackle health inequalities for women and people assigned female at birth from marginalised communities.

Salary: £40,000–£45,000 per annum pro rata (0.8 FTE)
Location: Hybrid – London office and home-based (with occasional UK travel)

This role will manage and grow a network of grassroots organisations, coordinating meetings and events, producing digital content and supporting advocacy work with key partners and stakeholders.

Key responsibilities:

• Manage and develop an engaged member community.
• Plan and deliver virtual and in-person meetings and events.
• Create high-quality content for digital and social platforms.
• Support partnerships with external stakeholders and policy-focused work.
• Monitor activity and report on progress and impact.

About you:

• Experience working with grassroots or community organisations.
• Strong stakeholder engagement and community-building skills.
• Experience of digital content creation and social media management.
• Experience of organising events and meetings.
• A strong commitment to women’s health and tackling inequalities.

This is an exciting opportunity to play a key role in a high-profile national programme creating real change.

If this sounds like you and you’re interested in hearing more, please submit your CV ASAP.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Description 

Lead research and policy projects 

You will lead our Research and Policy team and manage our research experts. This will include leading on existing and new projects from concept design to funder reporting, as well as conducting research in different areas of economic and social policy like social security, pensions, VAWG, labour market, social care, etc.

Maintain and forge external partnerships 

You will maintain, identify and forge new collaborations with academics, feminist organisations and economics think tanks. 

Represent WBG at external events and to the media 

You will represent WBG in meetings with key stakeholders and speak at external events. You will also be a spokesperson for the press, radio and broadcast TV to promote WBG’s research and analysis. 

Contribute to our advocacy strategy 

You will work closely with our Communications and Public Affairs team to ensure our research outputs are relevant to our advocacy goals and that they are accessible to a wide range of audiences, including policymakers, politicians, journalists, and feminist campaigning organisations. 

Supervise our research and policy support programme 

In collaboration with our Head of Training and Capacity Building you will expand our programme of research and policy support for grassroots organisations in the UK and internationally. 

Manage a team and support its members 

You will be leading not only projects but also people. You will have experience of supporting, motivating and leading a team of people and supporting them to develop new skills and grow in their careers. This includes staff members and paid interns. 

Hours: 30 hours per week. We operate a shorter working week with 30 hours the equivalent of full time. We are happy to consider a secondment role and/or flexible working arrangements. Some out of hours working will be required for which TOIL will be given. 

Location: Must be resident in the UK with the right to work in the UK. Post is hybrid with requirement to be in the office at least once a week. Office is in Vauxhall, London. 

Duration: 10-month fixed-term contract. 

Line management: Reports to the Director, manages three staff members and any paid interns working in the Research and Policy team. 

Start date: Late May 2026 

Interviews will be held on w/c 13 April 2026.