Social Welfare Jobs
Citizens Advice Eastleigh are delighted to be the recent recipients of 5 years of National Lottery Reaching Communities funding to help us future-proof our service and develop sustainably to meet the needs of our community.
We’re seeking a dynamic, engaging person to help us develop and deliver on our volunteer support offer and be a key part of our mission to help as many people as we can. It’s a huge opportunity to help us develop and deliver our volunteer recruitment, training and support processes so that we can help as many people as possible.
Could this be you?
We are seeking someone with a minimum of 2 years experience of Citizens Advice or a similar advice giving organisation and who has experience of supporting volunteers or other workers to advise the public. This post would suit an existing Advice Session Supervisor, trainer or an experienced generalist adviser who is seeking to progress.
In return we can offer a bustling, hard-working environment, ongoing development, free parking, an employee support scheme, 6% employer pension contribution, 25 day's leave (plus bank holidays) and a valued place in a charity where 100% of our team would recommend it as a place to work or volunteer.
The client requests no contact from agencies or media sales.
St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of activities for local people which provide opportunities to enhance wellbeing, learn new skills and meet people of diverse backgrounds. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities.
Are you keen to use your administrative skills to help support people to achieve their potential?
As Administrator at a thriving and busy community-based organisation, you will play a key role in ensuring the smooth running of administrative procedures as well as assisting with facilities and financial management. The role is based full-time in our offices in Shoreditch, London
What you will be working on:
- Developing our administrative systems to be efficient and fit-for-purpose
- Supporting the effective use of IT hardware and software across the organisation
- Leading on the hiring of our meeting rooms and leasing of our office spaces
- Co-ordinating facilities issues such as negotiating good value contracts with our suppliers and organising day-to-day maintenance of our centres
- Assisting in the financial administration of the charity
This job is for you, if ...
- you have experience of improving administrative systems and implementing financial procedures and controls
- you have a flexible approach to work with the ability to manage a busy and varied workload
- you have a friendly and welcoming disposition
- you possess high levels of competence in the use of IT
- you want to use your expertise for the benefit of a thriving community based organisation
How to Apply:
Visit our website for instructions on how to apply.
Closing date for applications: 11th June 2024
Interviews: 25th and 26th June 2024
Our Recruitment Policy
St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St Hilda’s East is a vibrant, multi-purpose organisation providing a wide range of life-changing services and opportunities for local people.
The client requests no contact from agencies or media sales.
About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
The Play Therapy Service provides a free, confidential therapeutic service for children and young people who have experienced or witnessed domestic and/or sexual violence. It is designed to help them have the space to express themselves, think things through and work towards healing from trauma. Children/young people receive the service usually once a week, in one of nia’s satellite locations in East London.
About the post
In the role of Play Therapist, you will play a central role in running a play therapy service for children and young people affected by violence against women, including the children of mothers who have experienced domestic violence, sexual violence and prostitution, as well as problematic substance use. The work focusses on working therapeutically with children and their parent/carers and networks to enable their healing process. You will work as part of a growing team of therapists and counsellors, all working to meet the needs of survivors.
About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.
CV’s will not be accepted.
Closing date: 10am, 5th June 2024
Interview date: 17th June 2024
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about empowering and supporting carers?
This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge. You will give advice and information to carers and work closely with them to develop person centred support plans. You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.
If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you. We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities. This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others. Your skills and experience will make a positive difference to the lives of carers and their families.
This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.
Please read the Job Description/Person Specification before completing the application.
Failure to address the requirements of the Person Specification may result in applications not being shortlisted.
Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge
The client requests no contact from agencies or media sales.
TLC: Talk, Listen, Change is a dynamic, leading relationships charity based in Greater Manchester.
The role
This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team to support families where children are open to Child Protection or Child In Need Plans. The Domestic Abuse Prevention Worker will engage directly with adults responsible for causing harm, aiming to increase perpetrator accountability and encourage positive change. Through one-on-one tailored interventions, the goal is to reduce risk to both victims and children, while enhancing the perpetrator's willingness to alter harmful behaviours. The Domestic Abuse Prevention Worker will work collaboratively with the Thriving Families Team and other agencies, ensuring a multi-agency, whole family approach. Additionally, the worker liaises with victim/survivor services to assess risks, formulate safety plans to secure better outcomes for those impacted by domestic abuse.
About you
You’ll be confident in delivering direct work with those who use harm. This will include completing comprehensive assessments of risk and need to deliver tailored interventions. You’ll have direct experience of working therapeutically with a client group and be confident in addressing challenging and harmful behaviour. You will have experience of safeguarding processes and multi-agency working.
Above all you will have the ability to build positive relationships with difficult to engage client groups, and you’ll bring a positive, solution focus attitude. We’d also love to hear from applicants who are fluent in speaking an additional language.
We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 37.5 hours per week FT but part time will be considered
Location: Hybrid home and working across Citizens Advice Hounslow (CAH) sites in London Borough of Hounslow 60/40 or 50/50 depending on requirement
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.
Job Purpose
- Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
- Drive our recruitment and retention strategy for volunteers
- Develop and deliver our Training and Development Plan
This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.
For more information about the role, please download the Job Description and Person Specification attached.
We offer a range of employee benefits, including 25 days annual leave plus bank holidays and days between Christmas and New Year, pension contribution, training and opportunities to continue your professional development, employee assistance programme.
HOW TO APPLY:
Please send us your CV and Cover Letter (maximum two A4) showing how you meet the points in the Person Specification via the apply button
Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Please send us your CV and Cover Letter (maximum two A4) showing how you meet the points in the Person Specification
The Mental Health IDVA will be employed by FearFree to develop pathways and processes for the Mental Health IDVA working in tandem with staff from Devon Partnership Trust to identify both patients and staff who are currently experiencing Domestic Abuse.
The Mental Health IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service embedded within DPT to ensure all staff are aware of Domestic Abuse, and equipped to ask the right questions and encourage both patients and staff to engage with the support the Mental Health IDVA will bring to this environment.
The post holder will assist health practitioners to respond more effectively to domestic abuse, particularly those with complex and multiple needs, and will bring specialist knowledge and skills in empowering clients to seek the right support, and move forward.
The work will include providing specialist knowledge and expertise to other health care practitioners to ensure victims of domestic abuse (and their children) are safeguarded from further harm, to provide a strong partnership approach to service provision.
Priority will be given to medium and high risk cases that are employees and patients of DPT – those who do not live in Exeter/Mid Devon area to be sign-posted to specialist support within FearFree Devon, or referred to partner NDADA if living in North Devon. To work with all victims of abuse (male or female) who are currently registered with formal DPT support.
Key elements of the role include:
· Providing priority support to both patients and staff at the hospital.
· Delivering Domestic Abuse training to all staff at the hospital equipping them to recognise all forms of Domestic Abuse and ensuring they are confident in starting those conversations, and seeking additional support from the Mental Health IDVA.
· Risk assessing and helping to keep service users safe through safety planning.
· Enabling victims to access and engage with statutory and other services.
· Engaging with and supporting the MARAC process, to ensure that the voice of victims is heard.
· Managing a caseload of medium to high-risk victims and working proactively to support them and their families.
· Develop and maintain working relationships with additional services relevant to this field.
· Ensure services and resources are appropriate and tailored to services users needs.
· Support the relationship build between client and statutory services.
Key Responsibilities:
· Hold a caseload and provide high-quality telephone and face to face crisis intervention, information, advocacy and support to both staff and patients at the hospital who have been identified as victims of Domestic Abuse.
· Proactively assess the needs and risks of clients regularly in line with FearFree policies and procedures, having full regard for case management, MARAC and safeguarding adults and children policies and procedures.
· Complete risk and safety plans for all clients, ensuring risk management and safety is at the heart of everything we do in line with company standards.
· Ensure all records comply with compliance and quality standards and information is recorded accurately and in a timely manner
· Engage with all relevant support agencies, acting as the “voice” of both staff and patient victims to seek support to address specific identified barriers.
· Support all caseload to access external support and sign-post where appropriate to enable caseload to engage with other organisations who can support them on their road to recovery.
· Work proactively to raise awareness of Domestic Abuse and upskill all staff within the hospital to be able to identify potential Domestic Abuse, and seek support from the Mental Health IDVA.
· Attend regular safeguarding and domestic abuse meetings within DPT and health related settings to discuss active cases as required by the manager.
· Proactively assess the needs and safety of any children of the client and ensure that any risks/needs identified are addressed directly with them, having full regard to Safeguarding Children’s policy and complying with the Local Safeguarding Children requirements.
· Advise clients of their rights and options for seeking help and support from other agencies, making referrals, attending appointments with them when required, co-ordinating the provision of multi-agency support where necessary, and proactively advocating to ensure barriers to accessing support and protection are reduced.
· Proactively look for and implement innovative and creative ways of engaging vulnerable and hard to reach victims, particularly those with multiple needs, and sustain the engagement.
· Participate in multi-agency conferences and meetings in respect of children and adults at risk as required, providing reports and undertaking actions as necessary.
· Work in partnership with key agencies, particularly with external support agencies, to ensure effective joint working.
· At all times protect the safety and security of service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection requirements.
· To be flexible with meeting clients which may involve working outside of normal working hours.
· Produce data, reports, evaluations and undertake research, as requested and directed by the Manager.
General
· Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
· Attend and contribute to team meetings.
· Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
· Undertake agreed training and keep updated on changes in legislation, policy, and best practice.
· To support additional duties at your team managers discretion.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 14th June, with interviews currently planned to take place the following week.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
CYP Psychotherapist/Counsellor
Based in Hendon
Salary – £28,719.14 FTE (only term time – 45 weeks per year) or £33,186.56 FTE (full year – 52 weeks per year)
Norwood are looking for a CYP Psychotherapist/Counsellor to provide therapeutic support to children/young people exhibiting emotional and/or behavioural problems or who are at risk of developing such problems.
DUTIES & RESPONSIBILITIES:
- To provide individual therapy/counselling sessions, supporting pupils where there are concerns about their emotional wellbeing. Group interventions may also be delivered, depending on the needs of the centre/school.
- To manage your own case load, taking referrals from the team senior or school Senco. To assist in assessing children’s needs and advise parents and/or staff on strategies to support children experiencing difficulties. To work with other Norwood services to support vulnerable families.
- To demonstrate a range of therapeutic skills/techniques in order to work creatively and effectively with children/young people.
- To undertake consultations with parents including review meetings.
- To develop effective working relationships with teachers and support staff as well as parents/carers and other professionals. This may include attending relevant staff meetings and consultations as necessary (if the work is in school).
- To undertake clinical supervision in accordance with BACP guidelines and participate in regular line management meetings.
- To attend continuing professional development training as required.
- To maintain an up-to-date knowledge of child protection issues and put this into practice, attending training as required.
- To keep accurate client records and provide statistical/ monitoring information.
- Write reports as required.
- To liaise with and support referrals to other relevant bodies, such as local authority, health visitors, social care, CAMHS, and other agencies when appropriate.
- To attend case conferences / planning/strategy/pastoral support meetings when appropriate and provide written reports as required.
- To maintain an up-to-date knowledge of safeguarding legislation and guidance and put this into practice.
- Maintain confidentiality whilst promoting the safety and welfare of the child, working within professional ethical frameworks and Norwood’s policy.
- To maintain registration and membership of BACP, BAPT, BADth or equivalent and to work within the ethical guidelines of the relevant professional body.
ADDITIONAL INFORMATION:
- Hours – 12hrs / 1.5 days per week, Mondays – hours flexible (8 hours + 30 mins unpaid break) & Wednesdays 9am-1pm
- 1-year fixed term contract
- Option to work during term time only or the full year
- Salary – £28,719.14 FTE (only term time – 45 weeks per year) or £33,186.56 FTE (full year – 52 weeks per year)
- Experience of working with children/young people with autism is desirable
- Start date 1st July 2024
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our CYP Psychotherapist/Counsellor! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
High Trees are a charity working across 5 thematic service delivery areas and teams (Education and Training, Employment and Careers, Children, Young People and Families, Community Action and Research and Sector Support). All our work is held together by our Operations team, who provide the support and structure that allows all of our service delivery to take place and ensures High Trees as an organisation functions.
We are seeking a skilled Operations Administrator, providing general support across the organisation as a whole, but predominantly working with our Operations team and Co-CEOs to ensure that High Trees remains an effective organisation, able to make the most impact for our beneficiaries. This is a varied and rewarding role which will allow you to build your skills and understanding of how charities operate day-to-day as well as contribute to our governance and strategic ambitions. Your remit will include general office administration; including the admin needed to efficiently manage our offices and community buildings, ensuring our organisational policies and processes are routinely reviewed, updated and implemented; assisting with events; and supporting our governance processes.
You will also carry out the administrative HR functions for High Trees, inducting new staff, maintaining our records on our HR software, facilitating all staff to carry out our mandatory training and helping with the administration of our recruitment processes. You will work with the teams to ensure compliance with our HR policies, procedures and HR paperwork.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
The client requests no contact from agencies or media sales.
Prospectus are delighted to be working with the International Bar Association’s Human Rights Institute (IBAHRI) in their search for a Programme Administrator.
The IBAHRI works with the global legal community to promote and protect human rights and the independence of the legal profession worldwide. The Institute provides human rights training and technical assistance for legal practitioners and institutions, building their capacity to effectively promote and protect human rights under a just rule of law. A leading institution in international fact-finding, the IBAHRI also produces expert reports with key recommendations, as well as undertaking advocacy and trial observations.
This is a role offered on a permanent contract, on a full-time basis, based in Chancery Lane, London with hybrid working arrangements.
The Programme Administrator is a fast-paced, varied, and exciting role where you will play a key role supporting the IBAHRI Director and five IBAHRI Programme Lawyers and provide logistical, administrative, and financial support to IBAHRI projects worldwide.
The Programme Administrator will organise the practical arrangements for project events and activities, as well as book and co-ordinate all project travel arrangements. The postholder will also play an important role in budget management and ensuring all financial tasks are completed for the projects, as well as provide general IBAHRI logistical and administrative support. To be successful, you will have demonstratable experience in administration, specifically travel, financial, and event administration. You will have strong organisational skills and eye for detail when it comes to completing tasks. In addition to this, you will have strong IT literacy skills and experience using Microsoft Office, especially Microsoft Excel.
You will have excellent communication skills and experience dealing with high level external stakeholders. You will have experience working within a team and be able to work on your own initiative. You will have a flexible approach to tasks and be able to work under pressure in a fast-paced environment, often on multiple issues simultaneously. You will also have experience working in varied contexts and/or with sensitive issues/information, exercising good judgement and discretion, and across different cultures, languages, and currencies. You will have the ability to work across time zones and out of hours, when required, and occasional travel abroad to support in-country activities, when required.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
We are reviewing applications on a rolling basis, so to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
This is a fixed term position to November 2025.
This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
Key tasks and responsibilities include:
· To provide high quality, specialist support to children who have lived in a domestically abusive family.
· Enabling young people to access statutory and other services where appropriate.
· Managing a caseload and working proactively to support young people and their families.
· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
· Undertake risk assessments and implement robust safety management plans.
· Give practical and emotional support to children affected by domestic abuse.
· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
· Work with your team and manager to develop early intervention resources.
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’s Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Community Outreach Worker to provide high quality personal welfare support service to survivors of domestic violence and other forms of violence and abuse including those at the point of crisis. In this role the key responsibilities will be working within a multiagency framework to develop referral, joint working and information sharing protocol.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant. As part of this role, you will be required to participate in an out-of-hours on call Rota.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Chester team.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Main purpose of job: To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.
The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.
You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.
Start date:As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary:£24,496 - £26,845 per annum.
Contract: This contract is until 31st March 2026, with the potential to extend if funding is continued.
Hours: 35 hours per week.
Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available. Some travel to other locations in Essex may be required, particularly during the induction period.
Holiday: 25 days per year, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.
Application deadline: Tuesday 11th June 2024, 10am
Interviews: Tuesday 18th June 2024
Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.
Mandatory Training Dates: To be confirmed.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1
Job Description
The First Contact Navigators play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Esse and the post liaises with clients, the CARA team and external agencies, providing advice, support and information.
The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support. You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.
The main responsibilities of the post are:
· To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.
· To complete first contact calls and assessments with clients over the telephone.
· To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.
· To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.
· To assess and engage service users not currently engaged in appropriate specialist sexual violence services.
· To seek and respond to referrals from a variety of internal and external sources.
· To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.
· To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.
· To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.
· To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.
· To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.
· To cover the enquiry line and the office phone and deal with enquiries as required.
· To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.
· To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.
· To attend regular team meetings and to work with colleagues to further the objectives of CARA.
· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
· To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.
· To be administratively self-servicing.
· To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.
· To take on new client, office and administration responsibilities as CARA develops.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy Essex
CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for a Junior Service Desk Analyst to join our Service Delivery team!
The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
As Junior Service Desk Analyst, you will be part of a small and dedicated team triaging, logging, assigning, and resolving Incidents and Requests for our Charity staff and volunteers in both of our business and retail areas. You will also provide regular in-person support to colleagues based in our London office. Full training will be provided, and this opportunity provides a good platform for someone to commence a career in IT.
With strong attention to detail, you'll be tasked with administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes. You'll also have accountability for ticket logging and allocation within the ITSM tool, setting an example on ticket quality.
This role offers hybrid working, where you'll spend 4 days a week on-site in our London office and 1 day working from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis.
Age UK internal grade - 8T
Must haves:
* Strong interpersonal skills with an ability to communicate effectively.
* Competent presentation skills
* Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills.
* Computer literate with Office 365 and other Microsoft products.
* Ability to work as part of a team.
* Calm under pressure.
* Accurate data entry skills.
* Confident, professional engaging manner.
* Ability to work flexibly.
* Desire to learn.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
As this role is focused on face to face customer support and the support of our London office meeting rooms, it means that you will need to be onsite 4 days of the week, 1 day can be worked from home.
The Service Desk Team's core hours are 8am to 7pm, and is managed on a rota based system.
Hybrid and remote working require that the candidate meet these additional requirements:
Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.