Jobs for the Youth and Children sector

Job Title:  Head of Finance

Reports to:                        Chief Executive

Direct Reports:                 Finance and Business Administrator

Location: Remote – With some travel to attend meetings and events (mainly  in London but also other project areas elsewhere in the UK)

Salary: £46,542 Pro Rata

Hours: 3-4 Days per week

 About Alexandra Rose Charity 

We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right. 

We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity. 

If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here. 

About the role  

We are looking for an experienced Head of Finance to help deliver our mission and support the growth and consolidation of the charity. As a member of our Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.

You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.

You will provide effective finance partner support to other functions within the charity to support its fundraising, operations and development.

You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the governance and compliance services function of the charity.

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Interview Process: The selection process may include two interviews:

About The Job

Contract: Permanent, full-time contract.

Hours: 35 hours per week (1 FTE)

Salary: £32,000 - £36,000

Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.

This role is central to telling the stories that bring Carers Trust’s work to life and inspire people to engage with our mission. Through the creation of high-quality, engaging digital content across social media, video, web and written channels, the Digital Content Officer will help raise awareness of the challenges facing unpaid carers and demonstrate the difference that Carers Trust, our Network Partners and supporters make across the UK.

Working within the Marketing and Communications Team and closely alongside colleagues across the organisation, the postholder will develop and deliver compelling content that supports campaigns, fundraising, influencing and engagement activity. They will gather stories from carers and Network Partners, create and coordinate digital content across multiple platforms, and help ensure our communications remain creative, timely and audience-focused.

The role will also play an important part in ensuring the voices, experiences and achievements of unpaid carers are at the heart of Carers Trust's communications. By creating impactful and accessible content that informs, inspires and engages, the postholder will help strengthen public understanding, increase support for carers, and contribute to positive change for unpaid carers across the UK.

As the postholder you will:

• Work with Marketing and Communications colleagues to turn these stories into high-quality creative content for Carers Trust's online channels.
• Act as a brand guardian: maintaining consistent, on-brand content across digital channels in line with our brand guidelines, and providing quality control over social media requests from other departments.
• Manage bespoke content creation projects, providing regular updates on development and production.

Please download the attached recruitment pack to find out more. 

CXK will be delivering 12 week NEET programmes across East Sussex, commissioned by East Sussex County Council. The programmes will run weekly in local communities where it has been identified there are a significant number of young people not in education, employment of training. The programme has been developed to improve confidence, increase skills, resilience and introduce young people to working environments that might work for them. The aim is to provide a service to enable young people to become confident enough to be work ready.

The Team

The team will support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the programme, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

 About the Role

We are seeking an experienced and motivated Assistant Youth Coach to support the delivery of a high-performing programme across East Sussex. You will deliver high quality, innovative, engaging programmes, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance. You will work with referral agencies to ensure that young people are inducted onto the programme and have the confidence to attend and remain engaged.

 Working closely with the Youth Coach, you will support to identify areas for improvement and contribute to service planning.

The role also requires effective partnership working, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will have a good understanding of safeguarding procedures and be confident in their use.

CXK will be delivering 12 week NEET programmes across East Sussex, commissioned by East Sussex County Council. The programmes will run weekly in local communities where it has been identified there are a significant number of young people not in education, employment of training. The programme has been developed to improve confidence, increase skills, resilience and introduce young people to working environments that might work for them. The aim is to provide a service to enable young people to become confident enough to be work ready.

The Team

The team will support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the programme, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

 About the Role

We are seeking an energetic Youth Coach to support the delivery of a high-performing programme across East Sussex. You will  support deliver high quality, innovative, engaging programmes, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance.

 Working closely with the Team Leader, identify areas for improvement and contribute to service planning. You will support quality assurance activities including audits, observations and continuous improvement initiatives.

 The role also requires effective partnership working, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will have a good understanding of safeguarding procedures and be confident in their use.

CXK will be delivering 12 week NEET programmes across East Sussex, commissioned by East Sussex County Council. The programmes will run weekly in local communities where it has been identified there are a significant number of young people not in education, employment of training. The programme has been developed to improve confidence, increase skills, resilience and introduce young people to working environments that might work for them. The aim is to provide a service to enable young people to become confident enough to be work ready.

The Team

The team will support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the programme, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

 About the Role

We are seeking an experienced and motivated Team Leader to design,  implement and support the delivery of a high-performing programme across East Sussex. You will provide line management and case management support to a team of Youth Coaches and Assistant Youth coaches, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance.

 Working closely with the Regional Manager, you will use performance data and service metrics to monitor delivery, identify areas for improvement and contribute to service planning. You will support quality assurance activities including audits, observations and continuous improvement initiatives.

 The role also requires effective partnership working, representing The NEET programme and CXK at stakeholder meetings, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will support staff with safeguarding, risk management and professional development, while championing youth participation and ensuring young people's voices are heard within the organisation.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Job Title:           Head of Risk and Compliance                    

Location:           Hybrid with 1 day per week in the London Office

Hours:                35 hours per week                                

Contract type:   12 months Fixed Term Contract     

Salary:                £53,226 per annum

What we do:   We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• An individual who will lead an effective approach to risk management and compliance across Teenage Cancer Trust, supporting safe, ethical and compliant delivery of the charity's mission.

• A trusted adviser to the Executive and Senior Leadership Teams, with oversight of safeguarding, fundraising compliance, data protection, charity regulation and wide statutory compliance.

• Someone who is able to draw on relevant experience and specialist advice when required.

• Expertise in balancing risk with effective mission delivery.

Key dates:

Applications by Sunday 23rd August, 1st Stage Interviews held online on Thursday 10th September and 2nd Stage Interviews held in person in our London office on Thursday 17th September.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team

Corporate Partnership Executive. 

Salary:c£30,000 per annum plus £3,333 Inner London Allowance.

Location:London, with ideally 1-2 days in the office. Remote and flexible options available.

(If you work remotely you will not be entitled to Inner London Allowance).

Contract:Permanent – 35 hours per week. 

Benefits: 

· 29 days annual leave PLUS bank holidays, with up to 5additional days for continuous service andoption to buy or sell leave. 

· Gain professional qualifications and excellent training/development opportunities. 

· Flexible maternity, adoption, and paternity packages. 

· Pension with up to 7% employer contribution with included life assurance cover. 

· Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children? 

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can makea huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role

We are looking for a highly motivated, dynamic Corporate Partnership Executive on a full-time permanent contract to work with our corporate partners to build strong relationships, deliver engaging fundraising and volunteering activity, manage partnership communications and processes, and help maximise income that supports vulnerable children and young people across the UK.

How you'll help to create brighter futures

· Manage a portfolio of national corporate partnerships, delivering fundraising, engagement and communication activities that support partnership objectives and maximise income.

· Build and maintain relationships with key contacts through regular meetings, site visits and engaging communications.

· Deliver exceptional stewardship to fundraisers and supporters through timely communications, fundraising guidance, recognition and impact reporting.

· Create compelling communications, including newsletters, social media content, presentations and partnership reports.

· Work with fundraising platforms, including JustGiving and Benevity.

· Coordinate volunteering opportunities for corporate partners, working with internal colleagues to deliver engaging and rewarding experiences for supporters.

Let's talk about you 

· Experience of working in a charity, fundraising, customer service, account management, events or other relationship-focused environment with a focus on maximising income.

· Experience of building and maintaining positive relationships with supporters, customers, clients or stakeholders.

· Excellent interpersonal skills, with the confidence to engage and communicate effectively with a wide range of stakeholders.

· Demonstrable administrative and organisational skills whilst managing multiple priorities and deadlines.

· Established IT skills, including Microsoft Office applications (Word, PowerPoint, Excel).

Please see the Job Description for the full list of accountabilities and requirements. 

Find us onLinkedin,FacebookorYouTubeto get to know us better. 

Closing Date:Wednesday 26th August 2026. 

Interviews will be held via MS Teams week commencing 31st August 2026. 

Please note we are unable to offer visa sponsorship for thisrole. 

Diversity, equality, andinclusion 

AtActionforChildren,we'rededicatedto building a diverse,inclusive, and authentic workplace. 

Weactivelyencourageapplicationsfrom Black, Asian &MinorityEthnic, and disabled candidates as they areunder-representedwithinActionforChildren. We want to takedeliberateand purposefulactionto ensure equalopportunityto all groups in society and forActionforChildren. 

Head of Youth Work

Are you motivated, energetic, and organised with the ability to connect with both young people and staff/volunteers?

If you are looking for a leadership position that requires creativity, that will enable you to flourish, be ambitious, operate both strategically and operationally, and drive success then this is the position for you!

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Head of Youth Work

Location: Tilbury, Essex

Salary: £38,000 to £43,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time, 37.5 hours per week (hours will be outside of the usual 9-5)

Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.

Closing Date: 12 noon, Monday 7 September

First stage interviews (online): Wednesday 16 September

Young Person Panel (in-person in Tilbury): Evening of Monday 21 September

Second stage interviews (in-person): Future youth zone – Wednesday 23 September

About the Role

As the Head of Youth Work, you'll take the lead in shaping the future for young people, guiding a dynamic team of Youth Workers to create a youth work experience that stands out. We’re looking for someone who’s creative, driven, and all about making things happen for young people. You’ll be hands-on, with a positive vibe, ready to bring fresh ideas to the table and see them through to success.

No two days will be the same! You’ll be at the forefront, designing the new Youth Work Offer, recruiting and developing a passionate team, and ensuring our programs run smoothly. From junior and senior clubs to holiday clubs and events, you’ll make sure everything is on point.

You’ll be a crucial part of this new youth zone for Grimsby and North-East Lincolnshire, welcoming up to 250 young people each session and creating a space where they can thrive. Ready to make a difference? Join us!

Key responsibilities include:

• Staffing
• The Offer (Programme)
• Safeguarding Young People
• Partnership Working
• Policy, Compliance and Quality Assurance
• Leadership
• Inclusion

Before the youth zone opens and during its construction, there will be elements of hybrid working in place.

About You

You will:

• Be driven, hardworking, organised and equally comfortable engaging with young people and staff/volunteers.
• Have a sense of fun, plenty of energy but also a calm temperament and the ability to operate at a senior level
• Believe in young people’s potential and be proactive and can-do.

You won’t be afraid to get stuck in leading sessions yourself if needed, and you will lead on safeguarding within the organisation.

You will have experience of:

• Youth work, including in open access environments with young people aged 8-18 (up to 25 with additional needs/disability)
• Leading and managing youth work activities  
• Managing staff and volunteers, leading a team to achieve targets and key performance indicators (for example membership & attendance)  
• Managing budgets
• Managing conflict between young people and establish clear behaviour standards  
• Developing opportunities for young people to participate in decision making processes

To apply, you will be asked to submit a CV and cover letter via the company website.

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 18, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Other roles you may have experience of could include Youth Work, Head of Youth Work, Director of Youth Work, Youth Work Director, Head of Community Youth Work, Community Youth Work Director, Youth Worker.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP

This is a regional based role that will cover the South Wales and Bristol area. 

Job Role:

As a Senior Community Fundraising Officer for your region, you will manage supporter engagement and activity in your region whilst also supporting the wider team as an example of excellent fundraising and stewardship, leading the team by sharing good practice in your work.

You will have a key position in the Community Fundraising team working with the National Community Fundraising Manager to support with the development of the community fundraising strategy.

Key Responsibilities:

Income Generation and Supporter Engagement

• Lead the development and delivery of community fundraising campaigns and initiatives across the region, driving sustainable income growth through excellent supporter engagement and stewardship
• Build and sustain strong relationships with supporters, volunteers, local groups and external partners to maximise income, participation and long-term engagement
• Work collaboratively with internal teams to deliver compelling fundraising activity and ensure an outstanding supporter experience at every stage of the journey
• Monitor performance against agreed income and activity targets[BB1] , using insight and analysis to identify opportunities, adapt plans and support continuous improvement

Leadership and Planning

• Develop and deliver a robust regional fundraising plan aligned to organisational priorities and income targets
• Provide day-to-day leadership, coaching and support to Community Fundraisers across the region, fostering collaboration, accountability and a culture of high performance
• Champion best practice and contribute senior-level guidance to strengthen fundraising delivery, supporter stewardship and team effectiveness across the region
• Act as a senior representative for the Community Fundraising team at cross-departmental and management meetings when required, including in the absence of the National Community Fundraising Manager
• Build effective internal relationships and contribute to joined-up planning that strengthens organisational impact and maximises opportunities for collaboration
• Represent the charity at key events, meetings and partnership opportunities[BB3] , delivering clear and compelling messages about its work and impact

Budget Management, Reporting and Strategy Development

• Prepare and manage the regional budget, ensuring activity is well planned, cost-effective and aligned with agreed priorities
• Monitor fundraising performance against agreed targets and maintain accurate records, analysis and insight to support effective decision-making
• Contribute to the development and delivery of the wider community fundraising strategy, using regional insight, performance data and supporter feedback to identify opportunities and shape future plans

Working with Others

• Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality and recognising the emotional context of their experiences
• Work collaboratively with colleagues across Engagement, Family Services and other teams to maximise organisational impact and deliver joined-up supporter experiences
• Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate and wider organisation

Knowledge and Experience:

• Significant experience in a fundraising or closely related role, with a strong track record of delivering against income targets
• Line management experience and/or a recognised management qualification
• Experience of developing and delivering regional plans, strategies or project plans, with the ability to balance strategic thinking and operational delivery
• Experience of preparing and managing budgets, monitoring performance and reporting accurately against targets and objectives
• Experience of building and managing positive relationships with a diverse range of supporters, partners and internal stakeholders
• Experience of using insight, performance data and supporter feedback to identify opportunities and support continuous improvement

Skills and Abilities:

• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and represent the charity with credibility
• Excellent interpersonal and relationship-management skills, with the ability to engage, influence and inspire a wide range of internal and external stakeholders
• Strong leadership and coaching skills, with the ability to support colleagues, foster collaboration and drive high performance
• Strong planning and organisational skills, with the ability to manage multiple priorities and balance strategic thinking with operational delivery
• Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using CRM systems for supporter management and reporting
• Strong analytical skills, with the ability to interpret performance information and use insight to inform decisions and identify growth opportunities
• A proactive, solutions-focused approach, with the ability to work independently and take ownership of priorities and outcomes
• A collaborative, inclusive and adaptable approach when working with colleagues, supporters, volunteers, families and external partners
• Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
• Willingness and ability to work outside normal working hours, including evenings and weekends, and to travel across the wider UK as required

At Ormiston Families, we believe everyone in the East of England deserves to feel happier, stronger, and understood. For more than 45 years, we've been supporting children, young people and families to overcome challenges, improve emotional wellbeing and build brighter futures. Everything we do is rooted in our values of collaboration, compassion and effectiveness, and we're proud to work alongside people rather than simply for them, creating lasting change through trusted relationships, early intervention and evidence-based support.

Our people are at the heart of our success. We know that when our colleagues feel valued, supported, and empowered, they can make the greatest difference to the lives of others. That's why we're committed to creating an inclusive, welcoming workplace where everyone can thrive, develop, and feel proud of the impact they make. Whether you're working directly with families or supporting our services behind the scenes, you'll be part of a dedicated team that shares a common purpose: helping children, young people and families build resilience, strengthen connections and create positive, lasting change in their communities. If you're looking for a rewarding career where your skills, ideas, and compassion can genuinely transform lives, we'd love for you to join us.

Our Supporting Smiles service provides professional mental health support to children and young people through our Therapeutic Pathway for 4–13-year-olds and our Children's Wellbeing Practitioner service for 5–18-year-olds. Whether children and young people live in Norfolk or Waveney, or are registered with a Norfolk or Waveney GP, we provide evidence-based therapeutic support tailored to their individual needs.

The service is excited to invite applications from enthusiastic, well-motivated individuals to lead our therapeutic pathway and provide supervision and organisational support to this core function of our children and young people’s (CYP) mental health service.

The role of a Therapeutic Team Manager is to manage and support a range of therapeutic practitioners, delivering high-quality psychological interventions. The teams managed within this role may include those responsible for waiting list coordination, as well as Systemic Therapists, Counsellors, CBT Therapists, and Play Therapists, among others. This role will also include holding a clinical caseload.

Your clinical and management skills will help us develop and lead our diverse clinical teams, which include trainees, early-career professionals, developing practitioners, and highly experienced practitioners. These skills will ensure we can provide a responsive, high-quality service. You will be expected to work collaboratively with colleagues and external stakeholders. As a valued member of our management team, you will help us to ensure the service runs smoothly and provide effective leadership and management of clinical staff and resources. We’re looking for someone who is organised, forward-thinking, highly motivated, and works well in a team. Excellent interpersonal, written, and verbal communication skills are essential.

Staff wellbeing is a top priority for us. We have a very active well-being team within the organisation and work hard to ensure that a supportive, collaborative and productive culture is in place.

At One YMCA, we believe Employee Relations and Learning & Development are most effective when they work together. Employee Relations provides valuable insight into the challenges, opportunities and trends facing managers and teams across the charity. Learning & Development provides the tools, knowledge and confidence to help colleagues and managers grow and succeed. By bringing these functions together, we can create a more joined up approach to supporting our people, ensuring that learning is informed by real experiences, workforce insight and organisational need. 

This is an exciting role that provides huge scope to be part of and to help drive ongoing change, growth and continuous improvement. You'll join a highly capable, ambitious People team, help develop our award winning Ignite Academy, contribute to our Investors in People Gold ambition, and play a key role across ER and HR advisory.

Please review the Recruitment pack https://canva.link/q6hd9qj2rwuw50jfor more information. 

Please note that we will be reviewing applications and conducting interviews on a rolling basis. We encourage you to apply as early as possible and to include a supporting statement, as we may close the vacancy once a suitable candidate has been appointed.

Due to the nature of the services provided, an enhanced DBS will be required, as will a full driving licence

Important Information: Applicants must have the right to work in the UK, as visa sponsorship is not available for this role. This position will require a Basic DBS check. We are committed to making reasonable adjustments throughout the recruitment process and welcome applications from all backgrounds.

At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome and encourage applications from people of all backgrounds and experiences.

Benefits include:
 

• Health Cash Plan
• Doctorline - Ability to tlak to a UK based GP from anywhere in the world without waiting weeks for an apppointment!
• Discounts to over 7000 retailers
• To have the ability to obtain a Blue Light Card
• Birthday & Wellbeing day off
• Volunteer time in different service areas within One YMCA
• Salary Sacrifice Car Scheme
• Extra annual leave for each year of service

This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.

Once a student is selected for participation and offered a university place, this postholder becomes their core anchor and primary REUK point of contact. This role oversees the entire student journey—from pre-departure preparation and arrival orientation to ongoing academic support, psychosocial wellbeing, community building on campus and monitoring of student outcomes.

The postholder will work alongside the newly created Education Pathways Universities Lead. While the Universities Lead focuses on institutional partnerships, you will focus on the student support side of the pathway: equipping university welcome groups to develop integration plans, pairing scholars with academic mentors (with support from REUK’s educational mentoring team), building a vibrant national student network, and providing hands-on casework escalation when complex issues arise.

This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be a versatile practitioner - equally skilled at designing cohort orientation programmes and delivering student workshops as you are at managing administrative workflows, tracking student outcomes, and delivering compassionate, individual casework support.

Role outcomes

1. Refugee Education Pathway students transition smoothly into UK higher education through comprehensive pre-departure guidance, arrival orientation, and holistic onboarding. To this end, key responsibilities include: 

• Serving as REUK’s primary point of contact for scholars in the months immediately preceding travel, delivering pre-departure briefings and managing expectation-setting.

• Supporting the Education Pathways Lead to recruit, select and match eligible students.

• Coordinating arrival logistics and initial orientation in close collaboration with partner universities and campus welcome groups.

• Establishing clear, trauma-informed onboarding protocols to help students adapt quickly to the academic and cultural environment of UK universities.

• Designing and delivering (in collaboration with young refugees who participated in the pilot pathway) high-quality orientation resources, toolkits, and interactive induction sessions tailored to the unique practical and psychosocial needs of newly arrived refugee students.

• Working alongside the Universities Lead to conduct campus visits to ensure scholars are safely settled and Welcome Groups are offering appropriate integration support

2. Scholars thrive academically, socially, and emotionally through tailored REUK-added support structures, mentorship, and peer networks. To this end, key responsibilities include: 

• Supporting the Universities Lead in training campus welcome groups (staff, student unions, and peer volunteers) and maintaining ongoing liaison to ensure high-quality local support.

• Overseeing REUK’s added-value support framework, including:

  • Sourcing, matching, and managing academic mentors for students on the programme;

  • Facilitating a vibrant, national network for education pathway students, organising regular in-person and online meet-ups and peer connections, as well as referrals to REUK’s refugee student leadership programme;

  • Providing occasional direct, high-level casework support and conflict resolution when complex student welfare, academic, or integration issues are escalated from universities to REUK.

• Fostering an empowering community environment that prioritises student agency, mental health, and long-term wellbeing throughout their studies.

3. Student support operations, cross-team coordination, safeguarding and administrative processes are managed efficiently and self-sufficiently. To this end, key responsibilities include: 

• Managing all student-facing administrative processes, communication channels, and record-keeping systems independently without junior administrative support. 

• Working in close alignment with the Universities Lead to ensure institutional arrangements and campus support delivery are fully synchronized.

• Maintaining robust safeguarding and data protection protocols across all student casework, communications, and interactions. 

• Liaising with external specialist organizations (e.g., legal advisors, healthcare providers, mental health services) when complex casework exceeds standard university support.

4. Student progress and outcomes are robustly evaluated and clearly communicated, contributing to programme learning and REUK’s wider mission. To this end, key responsibilities include: 

• Reporting directly to the Education Pathways Lead and Chief Executive on cohort wellbeing, retention rates, academic progress, and key student outcomes.

• Designing and implementing (with the support of REUK’s Research Manager) student feedback mechanisms, regular check-ins, and longitudinal evaluation frameworks to track scholar progression.

• Supporting grant reporting and contributing qualitative impact stories and student reflections for funders, communications and organisational learning.

• Working alongside the Youth Advocacy Manager to provide Education Pathways students opportunities to engage with our Refugee Changemakers team

• Feeding student-led insights and operational learning into REUK’s broader research, policy, and systemic change work to improve refugee education nationwide.

Person specification

Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:

• Student support and safeguarding: Proven track record of delivering direct support, pastoral care and complex casework for displaced young people or international/refugee students in higher education and supporting others to do the same.

• Training and resources: Experience designing and delivering transition, orientation, or onboarding programmes that support cross-cultural adaptation and academic readiness.

• Volunteering management: Strong experience in recruiting, training and supporting volunteers and volunteer groups (e.g., akin to academic mentors or campus welcome groups).

• Network and community building: Skills in facilitating student-led networks, organizing cohort events/meet-ups, and building inclusive peer-to-peer support spaces.

• Operational self-sufficiency and willingness to travel: High level of personal organization, ability to manage admin independently without junior support, and willingness to travel regularly across the UK.

• Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).

• Knowledge and understanding of refugee tertiary education and the needs of resettled refugees more broadly: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and internationally in first countries of asylum, as well as the support needed on resettlement to a third country.

• Student participation: Deep understanding of the principles of youth or student leadership and co-production, with the ability to embed these meaningfully across the education pathway 

• Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.

• Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to a variety of audiences.

About Hope for the Young

Hope for the Young removes the obstacles to young refugees and sanctuary-seekers’ education and wellbeing through mentoring, advocacy, and financial support.

The Mentoring Programme supports young refugees and sanctuary-seekers aged 16-25 by matching them with trained volunteer mentors who provide weekly one-to-one support tailored to the young people's needs. Mentors help with teaching English, enrolment advice, study skills, confidence and trust building, and provide emotional and practical support that helps young people access new services, adapt and settle into their communities.

The Grants and Advocacy Programme supports young people who, due to their immigration status, have no access to student finance or other financial support to enable them to go to college or university. We provide small grants to pay for tuition fees, living allowances and travel expenses, alongside tailored advocacy support to enable young refugees and sanctuary-seekers to access education in the UK.

About this role

Hope for the Young is looking for an experienced and proactive Head of Finance and Operations to lead the smooth running of our finance, systems, HR and office functions. This is a hands-on role at the heart of a small, ambitious charity, giving you the opportunity to shape how we operate as we grow our support for young refugees and sanctuary-seekers across London.

You will oversee financial management and reporting, ensuring accurate records, robust controls and clear budgeting and forecasting to support the charity's long-term sustainability. You will also lead on our Salesforce system and wider data practices, manage day-to-day office and operational matters, and take responsibility for HR across the organisation. You will also line-manage our Finance and Administration Officer.

This is a varied and rewarding role for someone who enjoys working across multiple areas of responsibility and thrives in a small team environment. Working closely with the CEO and Head of Programmes, you will play a central role in ensuring Hope for the Young has the systems, processes and people in place to deliver our mission effectively, efficiently and sustainably, helping us support more young people seeking safety to build safe, hopeful futures.

We offer a flexible and hybrid working environment, however you will be expected to come to our office in Brixton for a minimum of 1 day per week (on a Wednesday, which is our office team day).

Key responsibilities

Financial Management & Reporting

· Lead and oversee the charity's financial management, ensuring robust controls, effective processes and compliance with financial policies and procedures.

· Lead budgeting, forecasting, cash flow management and financial planning in collaboration with the CEO and Head of Programmes to support organisational sustainability.

· Oversee the delivery of day-to-day finance operations, including bookkeeping, payroll, accounts payable and receivable, and financial record-keeping, delivered by the Finance and Administration Officer, providing guidance, training, and support as necessary.

· Monitor income, expenditure, reserves and restricted and unrestricted funds, ensuring accurate financial reporting and effective resource management.

· Prepare and present monthly management accounts, financial reports and analysis to support decision-making by the CEO and Board.

· Maintain and strengthen financial controls, delegated authority arrangements and audit processes to ensure strong financial governance.

Leadership, Governance and Organisational Management

· Lead organisational operational planning and risk management, ensuring systems, processes and resources align with and support delivery of the strategic plan

· Sit as a member of the Senior Leadership Team (SLT), contributing to organisational strategy, cross-team planning and key decision-making alongside the CEO and Head of Programmes.

· Maintain the organisational risk register, working with the CEO and Board to identify and mitigate strategic and operational risks.

· Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.

IT and Office Management

· Lead the development, administration and optimisation of Salesforce, other fundraising platforms and related system integrations to support fundraising, donor engagement and programme delivery, liaising closely with the Salesforce consultant to implement system enhancements and resolve issues.

· Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.

· Oversee the IT infrastructure, managing the procurement and ongoing maintenance of IT hardware, systems and software with support from the external IT provider.

· Provide training, guidance and user support on Salesforce, Sharepoint, and all related platforms to maximise staff capability and system adoption.

· Ensure a fully functioning office base which enables Hope for the Young to deliver its operational activities in the most efficient and effective manner.

Human Resource Management

· Lead and oversee HR operations, including the recruitment, onboarding and retention of staff and volunteers

· Oversee employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning

· Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, employee benefits and people processes

· Lead on team wellbeing, fostering a supportive, inclusive, and resilient working culture across the team

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Benefits

• 25 days' annual leave (pro rata), excluding bank holidays, plus additional time off over the Christmas period

• Flexible/hybrid working arrangements

• Access to an Employee Assistance Programme (EAP) – a confidential counselling/support helpline

• Regular development opportunities to support professional development

• Quarterly wellbeing afternoons – group outings or activities to relax and unwind

Further Information

• You must have the right to work in the UK to apply for this job.

• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.

• Your employment at Hope for the Young is subject to two satisfactory references and an Enhanced DBS check.

• There is a 3-month probation period for this role.

To Apply

We welcome and encourage applications from people of all backgrounds, particularly those with lived experience of forced migration. If you think you have the skills and experience to be our new Head of Finance and Operations, we would love to hear from you.

We understand that AI can be a helpful tool when writing job applications. However, our advice is to not over-rely on AI and ensure your application is a true reflection of you and your voice. We can often tell when AI has been over-relied on and, in many cases, this is not giving applicants the best chance of success.

To submit your application you will need to send your CV and supporting letter, outlining how you meet the person specification for this post and explaining why you would like to work for Hope for the Young.The deadline to apply is 9am Thursday 3rd September. Interviews will take place on 10th and 11th September. If successful, you will be invited to a second interview the following week.