Contract Entry Level / Graduate Jobs
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
Content at Unifrog
Whether we are communicating through images, video or text, we always try to be straightforward, honest, and to show respect for the people with whom we are communicating.
Clear communication is particularly important for us because our mission is to level the playing field when it comes to access to opportunities, and a big part of this effort is fair and straightforward access to information. It’s also important for us to be fun, while not talking down to young people.
Over the last few years, with only a small and mostly non-specialist team, we have created hundreds of videos aimed at students and teachers. We now have an exciting slate of new video projects that we want to produce. We want to use video:
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To develop some of the most popular parts of the Unifrog platform, currently used by hundreds of thousands of young people every week to explore different careers, different subjects at university, and topics that matter to them like Climate Change and Wellbeing.
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To help us create brand new tools within the platform, expanding what Unifrog offers to young people, and how we interact with external partners like employers and universities.
We also want to improve the quality of the videos we create, making them slicker and more useful to our users.
What you’ll lead on
As an Assistant Video Editor, your role will be to edit new videos for students aged 11-18. You will also help to keep our existing content up to date and in line with our high standards. Unifrog publishes videos and written content on a variety of topics for students including: applying for university in the UK and overseas, preparing for college or work, and taking care of your wellbeing.
Check out some of our recent videos to get an idea of what we work on:
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Employer Profile
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Careers Library Guide
Your key responsibilities:
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Video editing
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Edit and polish videos for various sections on our platform, including University Profiles, Employer Profiles, and Careers Library Profiles, with a keen eye for detail and quality.
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Work within assigned deadlines to ensure timely delivery of videos.
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Mix and equalise interview audio with soundtracks to create a seamless viewing experience for our users.
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Implement pre-existing video templates and consistently improve them over time to ensure visual consistency across all platform sections.
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Edit webinars and internal videos to meet platform requirements and user expectations.
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Communication
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Maintain effective communication with the Video Team, including project managers, producers, and other stakeholders, to ensure that video projects meet the required standards and are delivered on time.
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Proactively suggest creative and innovative ideas to improve the quality of our videos and enhance the viewing experience for students.
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Quality Control
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Perform quality checks on all videos before they are published to the platform, ensuring that they meet the required standards for visual and audio quality, accuracy, and completeness.
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Monitor subtitles generated by in-house subtitling software and performing a complete quality-check before making the video live on the platform
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Working together
You’ll be managed by our Post Production Manager, and work closely with an in-house Video Producer/Director and Video Editor. You will also work with our partner-facing teams, as well as with external bodies where necessary.
The Video Team is part of a wider Content Team, where we often brainstorm new ideas as a group, provide feedback on each other’s work, and get feedback from teachers and students at our partner schools. We promote good ideas regardless of where they come from.
What we’re looking for
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Excellent technical skills
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You need to be highly proficient at using Adobe Premiere to edit your projects as well as a basic understanding of After Effects.
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Basic understanding of audio editing software to sound-mix and equalise interviews with soundtracks.
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Strong planning and organising skills
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You will need to be able to prioritise your workload and manage competing demands, and ensure that upcoming shoots are prepared for.
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Effective and efficient at managing media
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Self aware and able to respond effectively to feedback
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Ability to take direction and follow project briefs
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Proactive nature and self-starter attitude
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Excellent communication skills, both written and verbal
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Keen attention to detail, ensuring videos are edited to a high standard
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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Start date: as soon as possible, though we will be flexible for the right candidates.
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£31,500 per year (Grade A) and a share in a company-wide performance bonus.
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Full-time. 12 month fixed term contract.
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Work remotely, or flexibly in our London office.
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (BST) on Tuesday 7th May 2024
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Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. Post a link (WeTransfer, Dropbox, Google Drive or similar) to 3 examples of your best work including a link to your showreel/website if you have one. Across these 3 examples, you should show off your skills in editing. If you were working with others to create this work, please explain what you did.
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ii. ‘Here is an example of a Unifrog case study (link to the video).Please outline your approach to editing such a case study, from receiving the footage to delivering the final cut. Explain the stages involved your decision-making process for cuts, transitions, music, and any additional elements you might consider.’ (250 words)
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iii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
Stage 2: Task (~3 hours)
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We will share with you examples of our visual style, plus some footage we have shot, and you will have a week to send us a short edit back.
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Given the time this task can take, we will send £60 to people who participate in this round (within 1-2 working days after the task has been received).
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Video call interviews will be held on w/c 20th May 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
This is an excellent opportunity for someone with an ability to coordinate and motivate groups to work collaboratively on environmental policy. We are looking for someone with good people skills, able to understand different points of view and work fairly and objectively towards solutions.
The post holder will work closely with policy professionals from a range of environmental charities on our Biodiversity and Marine Working Groups to develop policy positions and consultation responses. You will gain an in-depth understanding of the charitable and public sectors in Wales and be responsible for organising events and opportunities to advocate agreed policy positions to decision makers in Wales.
As one of the main points of contact for our Working Group Chairs, group members, politicians and Welsh Government officials, you will be able to demonstrate your ability to work collaboratively with a range of different people and be well-organised with a demonstrable enthusiasm for the work of environmental organisations.
A thriving Welsh environment for future generations
The client requests no contact from agencies or media sales.
Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?
This exciting pilot is a new approach to preventing rough sleeping, through the provision of accommodation with onsite specialist move-on support to those who are at immediate risk of sleeping rough. The service will provide a route and support for single homeless clients who are presenting to the Local Authority Housing Options or day centres and at imminent risk of rough sleeping, but not yet rough sleeping.
Where their homelessness cannot be prevented by the council and they are at imminent risk of sleeping rough, a referral can be made into the Rough Sleeping Prevention service.
The service will be based across three London locations in Islington, Lambeth and Kensington and Chelsea and staff will be expected to work across all 3 services .
- 7 day rolling rota including early, mid and late shifts
- (K&C): medium – high support accommodation.
- (Lambeth): medium support accommodation.
- (Islington): Assessment hub space for up to 15 clients. Site will operate 24/7.
Each site will have staff delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on.
In these roles you will:
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection or assessment plans and supporting clients into appropriate accommodation.
About you
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These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:
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Some experience of dealing directly with the public and/or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
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You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
You will be able to confirm your preferred location during the recruitment process. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
Closing date: 10am on 14 May 2024
Interview and assessments on: 28 - 31 May 2024
The client requests no contact from agencies or media sales.
We are looking for someone to initiate and lead a youth-focussed new Worshipping Community in collaboration with local parishes and Missional Youth Church Network, within a vision of wider schools engagement, schools ministry and community work.
You will oversee the Youth Hub and enable youth ministry to grow in the surrounding areas, working in partnership with local churches.
Youth Hubs will have a focus on:
- Reaching young people with the Gospel
- Developing new young active disciples
- Forming of New Worshipping Communities
- Growing Young Leaders
- Developing new volunteer leaders and teams
We are looking to fill 2 posts, one in Leominster and one in Bishops Castle
Our vision, which is “to proclaim Christ and grow disciples”, underpinned by our three behaviour values: Prayerful, Christlike and Engaged.
The client requests no contact from agencies or media sales.
We are looking for someone who can enable effective delivery and growth of Bishops Castle and Leominster Youth Hubs across the Clun Forest, Pontesbury, Leominster and Kington & Weobley Deanery areas.
To ensure effective local research and evaluation in partnership with The Cinnamon Trust and Church Army Research Unit and learning opportunities in collaboration with the Church of England Vision & Strategy Team.
Youth Hubs will have a focus on:
- Reaching young people with the Gospel
- Developing new young active disciples
- Forming of New Worshipping Communities
- Growing Young Leaders
- Developing new volunteer leaders and teams
35 Hours per week Monday to Friday, with some evening and weekend work
If you are excited about this opportunity and sense God is calling you to serve young people in rural Herefordshire and South Shropshire, we would love to hear from you and talk more!
Our vision, which is “to proclaim Christ and grow disciples”, underpinned by our three behaviour values: Prayerful, Christlike and Engaged.
The client requests no contact from agencies or media sales.
About us:
The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An OISC level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber.
We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping.
Purpose of the role:
The purpose of the role is to assist some of the most vulnerable people in our society. The focus of the legal work is on non-legal aid funded matters, supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal representation and support that will take them out of destitution.
This is a vacant position being filled as a replacement. The role gives an opportunity to assist some of the most vulnerable people in our society. The focus of the role is on supporting people who otherwise have no access to legal advice and support.
We will primarily consider applications with relevant legal experience. Qualifications needed are OISC level 2/3 or Solicitor with IAAS accreditation.
Relationships: This post will report to the Rough Sleeping Casework Manager
Contract duration: Fixed term until 31 March 2025
Hours of work: The role is primarily a full-time position, requiring 37.5 hours per week. However, for the right candidate, we may consider accommodating part-time working hours. Given the nature of RAMFEL’s work, there may be instances where the Supervisor will need to exceed the standard hours. In such cases, compensatory time off can be arranged with the line manager
Specific Responsibilities
Case management
- Manage own caseload, working to advance the best interests of the client
- Adhere to standards set out by OISC/SRA and AQS to deliver high-quality advice
- Provide representation and advice up to OISC level 2/3.
- Engage with the Line Manager to create and follow a training plan to ensure compliance with OISC CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
- Liaise directly with the UKVI and related governmental agencies
- Complete forms, letters and immigration applications
- Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
- Manage clients’ expectations by discussing deadlines, outcomes and timing
- Deliver legal advice outreach surgeries/drop in as and when required
- Progress cases in a timely manner in line with regulatory requirements.
- Implement organisational priorities into day-to-day casework.
Person Specification
Education/qualifications
- Ideally candidates must be Solicitors with IAAS Level 2 with at least 1-year immigration experience or OISC level 2/3 qualified
- If OISC level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months. (Training is provided and study leave is accommodated.) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.
- IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at level 1 within 6 months. (Training is provided and study leave is accommodated) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.
Experience/knowledge
- Experience in providing high-quality advice and representation to clients
- A good understanding of law and policy as it relates to immigration and asylum
- Experience in professional, independent, and impartial service delivery to the public
- Experience in maintaining a caseload of cases in line with OISC requirements in relation to the conduct of cases, file management and supervision
- Knowledge of and empathy with the backgrounds and experiences of asylum seekers, rough sleepers and vulnerable migrants
- Experience in using client databases
- Experience working with interpreters supporting clients with complex matters
Application process
We will only be shortlisting candidates who have submitted a CV and a cover letter explaining why they are applying for the role.
The interview consists of an interview, followed by a written exercise (45 min).
Interviews will take place during the week beginning 20th May 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Campaign Coordinator will deliver a campaign strategy immediately before and after the General Election. You will lead local community teams who want to end the need for food banks, to get local Prospective Parliamentary Candidates to commit to prioritising the problem of people going without essentials if they are elected, and to acknowledge that that must involve a strengthened social security system.
This Cambridge City Foodbank (CCFb) role is funded by Trussell Trust as part of their General Election strategy, and you will be part of a network of Campaign Coordinators around the UK doing this work.
Responsibilities of Campaign Coordinator:
To build trusted relationships within CCFb and other food banks before, during and after the UK General Election. You will work with food banks across the Cambridgeshire & Peterboorough Combined Authority to build a team and coordinate campaign activity.
To create and support campaigns teams of community volunteers. You will have 1-2-1s with food bank staff, volunteers, partner organisations and stakeholders in each community to build support bases and get people to take part in campaign actions.
To lead community outreach including door-knocking sessions. You will door knock with your community campaign team to drum up support for the campaign, provide members of the public literature on food bank use in their local community, and invite people to their local hustings.
To support local campaigns teams to engage with Prospective Parliamentary Candidates, including organising local hustings. You will ensure that your community campaign teams: attend national Trussell Trust webinars, receive national guidance on how to approach Prospective Parliamentary Candidates, understand the Trussell Trust legal General Election guidance, understand the logistics of organising a hustings, ensure that the hustings is as accessible as possible and ensure that the voices of people with lived experience are heard through the hustings.
To deliver the local campaigning strategy working with CCFb and other food bank staff, volunteers, visitors and social supermarket members. You will set objectives for the campaign, monitor progress and evaluate impact.
To work with the Organising and Local Mobilisation strategy of CCFb and engage with the training and support on offer, including work with other Campaign Coordinators in the Trussell Trust network
Person Specification
Experience and knowledge:
- Experience of campaigning or organising to achieve a change.
- Experience working alongside people with lived experience of poverty.
- Experience facilitating groups and organising engaging group activities.
- Experience influencing local decision makers.
- Knowledge of the UK political system.
- Knowledge of anti-poverty organisations across the Cambridgeshire and Peterborough Combined Authority.
- Good project management skills, and the ability to manage and motivate volunteers.
- Willingness to travel across the Combined Authority area as required.
Behaviours and competencies:
- Excellent interpersonal skills and ability to build relationships and gain trust of people with lived experience of poverty and using food banks.
- Confident in communicating and, able to seek and balance a range of views and stakeholders, influencing where required.
- Politically minded, with an understanding of charities’ obligations to be political independent.
- Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.
About Cambridge City Foodbank
Our vision is a UK without the need for Foodbanks. We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.
Candidates will be invited for interview on Friday 17th May 2024.
Interviews will take place on Thursday 23rd May 2024.
The successful applicant will be expected to start on Monday 24th June 2024.
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.
The client requests no contact from agencies or media sales.
Are you a developing marketing or fundraising professional looking for a new challenge? Join Samaritans to help make sure we can be there, always, for people who need us in the future.
Samaritans is looking for a Marketing and Fundraising Officer to join their Donor Engagement team on a fixed term contract covering maternity leave. This role raises vital funds for the future by organising marketing campaigns and managing key fundraising products to grow income from gifts in Wills and in memory giving.
Why this role at Samaritans
You’ll build relationships with supporters in person and remotely, ranging from individual supporters to large scale campaigns, across different channels. Join our team as we are growing our work and testing creative new approaches.
Internally this role is called Legacy and In Memory Marketing Officer. Our small team is friendly, ambitious and collaborative. You’ll get to learn what legacy and in-memory is all about, as part of a supportive team.
• £32,000 per annum
• 12 month fixed term contract
• Full time (35 hours) hours or Part time (a minimum of 28 hours) considered
• Happy to discuss work pattern at interview
• Start date around 24 June 2024
• Hybrid, linked to our Ewell (Surrey) office. Due to the requirements of the role, you’ll need to work in the office around 2 times per month.
• We are passionate about flexible working, talk to us about your preferences.
Skills and experience you’ll bring
We’d welcome applications from candidates either in or outside of the charity sector. There are many other roles with great transferable skills for example around managing marketing campaigns, fundraising products, or other customer facing roles.
Key skills you’ll need
• Great organisational skills which will help you to manage projects and develop supporter journeys.
• Relationship building skills which will help supporters to feel connected to our cause, and inspired to support Samaritans.
• Interpersonal skills for working well with colleagues, suppliers and volunteers.
• Data analysis skills so that you can assess and report on how activities are performing, and optimise your approaches.
• Knowledge of gifts in wills and in-memory giving (or a willingness to learn).
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and a 1 page cover letter, outlining your motivations for applying, transferable skills and why you’re interested in this role at Samaritans. Applications close for applications at 9 am on Monday 13 May.
If you're itching to put your fundraising skills to good use and be part of something truly meaningful, then what are you waiting for? Apply today!
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor with a minimum of three months experience.
- An understanding of the advice needs and issues of the local community in a diverse inner-city area.
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies.
Closing date: 9.00 am Tuesday 7th May 2024
Interviews will take place on: Thursday 9th May 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Registered charity no: 1070263
“Providing free, independent, confidential and impartial advice”
About us
The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.
The role
We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience.
To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that to apply, you must have existing documented proof of your right to live and work in the UK.
Closing date is 7 May at 9.30am.
Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.
The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 37.5 Full Time (part time may be considered)
Location: Various locations in the London Borough of Hounslow
Closing date: On an on-going basis until filled – we reserve the right to withdraw this job opportunity early if this vacancy is filled
Interview date: To be arranged directly with shortlisted candidates.
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. We want to expand our capacity for face to face and telephone advice; hence we are looking for an experienced generalist Adviser with the ability to provide advice in person as well as on the phone through our dedicated helplines.
In particular, the role requires you to:
- conduct a thorough holistic exploration of the problem(s) to gain an accurate picture of the client’s situation
- do a benefit calculation as standard for clients
- give full advice and support to clients to resolve their issues
- where necessary, make a referral or signpost clients
- write up case notes to Citizens Advice national standards
For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification.
We might consider strong trainee advisers who have completed the adviser training and have been exposed to sufficient practical generalist work (about to achieve the adviser certificate or an equivalent qualification).
Please note: We can only respond to successful applicants. If you do not hear from us within three weeks from receipt of your application, please assume that it has been unsuccessful.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
Fixed term contract of 6-9 months
Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a Voids and Project Manager to join our Landlord Services team in located at our Head Office currently located in Westminster and moving to Caledonian Road this year.
£40,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Overall Purpose
Voids - Each year, Look Ahead collects c£21m of rent and service charge from the c3,000 units of property that we own and manage. This amount represents roughly a third of Look Ahead's annual income and therefore it is essential for us to maximise occupancy rates within our properties.
This is a varied opportunity that will see you managing the completion of all void works and ensuring that all properties are let within our Corporate deadlines. Look Ahead manages approx. 1500 units on other landlord's behalf, of which there are approx. 35. You will therefore have strong organisational skills and have the ability to build rapport with our landlords. We also operate across London and the Home counties, and the successful candidate will need to familiarise themselves with our stock quickly and establish effective working relationships with the teams on the ground.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
To promote the concept of enabling customers to make best use of the housing options available to them including social and private lettings.
To work closely with Operational colleagues to ensure that void properties are let within Corporate timeframes.
To oversee the temporary accommodation services and private lettings service and to ensure that the appropriate standards are maintained.
To plan and co-ordinate all re-housing activity and liaise with the Void team.
To ensure all lettings are made in accordance with legislation.
To train and regularly update the training of existing, new and temporary staff, in procedures relating to void management and lettings.
To draft and present reports as requested.
To record all actions, communication requests and received documentation relating to customers promptly on the computerised system.
Undertake regular checks on the information held on the system to ensure that all records are accurately held and allocations are given the correct priority.
To support the Head of Housing in shaping the successful delivery of projects, simple and complex, ensuring good governance and methodology is adhered to throughout the project lifecycle whilst working to embed a culture of continuous improvement.
To support the Head of Housing in leading the delivery of projects ensuring they are comprehensively planned, realistic, efficiently resourced and deliver agreed benefits. Ensure that project activity is integrated, and dependencies identified, understood and managed.
To create and maintain project documentation throughout the lifecycle of the project including Gantt charts, Project Cost records, Highlight Reports, SLT project updates.
for the full list please see our website
About you:
Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.
Essential:
Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.
Desirable:
Ability to make difficult judgements.
Able to negotiate with other managers internally and externally to achieve operational objectives.
Ability to be professional at all times when dealing with colleagues, internal and external stakeholders.
Excellent team player who can work flexibly to meet business requirements.
Experience of full project lifecycle and ability to demonstrate successful management of business and technical projects in a dynamic business
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Who We're Looking For:
At NEF, we're searching for a passionate and dedicated person to join us as an Associate Community Organiser. You will have experience of making change happen with communities impacted by inequality. You will be passionate about developing people and working with diverse communities to enable people to make change happen together. You will be a team player, be keen to learn new skills and have a proactive approach to problem-solving. You will be located with a partner organisation rooted in one of four locations across the UK, Nottingham, Greater Manchester, Lambeth, and Newham. You will bring community organising into the work of the organisation and place it right at the centre of the Power to Prosper programme.
Power to Prosper is a partnership project between The Runnymede Trust and New Economics Foundation aimed at tackling the underlying causes of poverty, inequality, and problem debt in the United Kingdom. The project recognises that the existing economic system leads to profound inequalities that disproportionately impact marginalised groups, including Black and minority ethnic communities, single-parent families, and households with disabled members. The programme will also take an intersectional lens with a strong emphasis on race equity.
This work will involve working with NEF and Runnymede teams to listen to people about the causes and potential solutions of inequality, poverty, and problem debt and to equip people that are most impacted with the skills to act together at a local, regional, and national level to address those issues. The successful candidate will report to a Community Organiser. The post sits in the Campaigns and Engagement Team at the New Economics Foundation, and you will work closely with colleagues at the Runnymede Trust. You must have a demonstrable commitment to anti-racism and have a track record of working with impacted groups with a good understanding of the wider context that causes inequality.
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; people with disabilities or impairments; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
Previous think tank experience is not required.
If you are disabled and have the essential skills and experience to do the job, we will invite you to an interview. If you need information in a different format, please let us know.
We will make use of positive action to select between candidates of equal merit as a way to address under-representation in our workforce.
Application Details:
· Deadline: 10th May 2024
· Online Event with Partners: 7th May at 12pm and 5pm
· Interview Dates: w/c 20th and w/c 27th May 2024
· Start Date: As soon as possible
· Location: Hybrid, with partner organization
· Eligibility: Must be eligible to work in the UK (no visa sponsorship available)
To apply and for more details see the ‘about us/job vacancies’ section of our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Food bank Campaign Coordinator is responsible for delivering Trussell Trust’s influencing and mobilising work, in their target area, during the General Election. You will do this by building strong relationships with other food banks in your Parliamentary constituency areas of Rhondda and Ogmore, Bridgend and Vale of Glamorgan. Campaign Coordinators implement Trussell Trust’s national General Election strategy, by using organising techniques to put pressure on PPC’s in each Parliamentary constituency.
You will build and lead local community teams who support ending the need for foodbanks, securing commitments from your PPC’s to ‘prioritise the problem of people going without essentials if re/elected, acknowledging the role social security needs to play in tackling it.’
This role is funded by the Trussell Trust as part of their General Election strategy, and you will be part of a network of Campaign Coordinators around the UK doing this work. You will be the link between your food bank(s) and the Mobilisation team at Trussell Trust, as we build a movement to end the need for food banks.
Responsibilities of Campaign Coordinator:
· To build trusted relationships with food banks during (pre and post) UK General Election. You will hold 1:1 conversations with each food bank in your allocated area and ensure there is clear communication between the food banks.
· To support teams of community volunteers. You will have 1:1s with: food bank staff, volunteers, interested individuals, partner organisations and stakeholders in each community to develop community bases for your campaign work.
· To lead effective door-knocking teams in your community. You will door knock with your community campaign team to drum up support for the campaign, provide members of the public literature on Food bank use in their local community, and invite people to their local hustings.
· To help each of your community campaign teams organise a local husting. You will ensure that your community campaign teams: attend national Trussell Trust webinars, receive national guidance on how to approach PPC’s, understand the Trussell Trust legal GE guidance, understand the logistics of organising a hustings, ensure that the husting is accessible as possible and ensure that the voices of people with lived experience are heard through the hustings.
· To develop good relationships with local press and media outlets. You will work alongside national Trussell Truststaff to find key press and media contacts in your assigned area, ensuring your community campaign teams get coverage for their hard work.
· To deliver the local campaigning strategy working with food bank staff, volunteers and clients.
· To work with the Organising and Local Mobilisation team in Trussell Trust and engage with the training and support on offer, including work with other Campaign Coordinators in the Trussell Trust network.
Person Specification
Desirable technical skills and knowledge:
● Experience of campaigning or organising to achieve a change.
● Experience working alongside people with lived experience of poverty
● Experience facilitating groups and organising engaging group activities
● Experience managing and working with volunteers.
● Experience of community outreach in the local area.
● Good project management skills, able to balance a range of priorities.
● UK driving licence and access to vehicle
Behaviours and competencies:
● Excellent interpersonal skills and ability to build relationships and gain trust of people with lived experience of poverty and using food banks
● Confident in communicating and, able to seek and balance a range of views and stakeholders, influencing where required.
● Demonstrate a commitment to the values of the Trussell Trust /local food bank.
Key Stakeholders
● Your local food banks, including the project manager, volunteers, and people they support.
● Local elected representatives
● Local stakeholders and partners (charities, churches, and other relevant community groups)
● Local organisations working to support people in poverty
● The Trussell Trust Area Team, who support your food banks in their day-to-day work.
● Trussell Trust’sSenior Manager for Organising and Local Mobilisation
● The wider TT Organising and Local Mobilisation (OLM) Team who will deliver training and relational support.
● Trussell Trust’s Head of Organising and Local Mobilising
● Trussell Trust’s Activations team
● Trussell Trust’s church engagement team
● Joseph Rowntree Foundation staff
● Trussell Trust Policy, Research and Impact department
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
Please forward your covering letter outlining your experience which is relevant to the job description and CV
We don’t believe anyone in our community should have to face going hungry.
The client requests no contact from agencies or media sales.