Contract Jobs
Job Title: IRIS Bromley Senior Advocate Educator
Hours: Full-time 35 hours per week OR Part-time 28 hours per week
Contract Type: Fixed Term Contract to 31st March 2027
Salary: £35,000 to £36,000 per annum (FTE) – depending on experience
Application Deadline: Sunday 30th June 2024 at 11.00pm
Interviews: week commencing 8th July 2024
Location: BCWA’s Head Office in SE20 and GP practices within Bromley borough
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Birthdays and Wellbeing leave
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme, Counselling and wellbeing support
- Health care cash back schemes
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: We are recruiting a Senior Advocate Educator to work closely with GP practices in Bromley borough. You will promote the IRIS programme and offer training to GP practice staff, as well as providing one to one emotional and practical support to a caseload of clients experiencing domestic abuse. IRISi is an evidence-based domestic abuse training and referral programme developed specifically for general practice, currently being delivered across 30+ areas of England and Wales. You can find more information about the IRISi programme on their website. You will manage one other member of staff in the IRIS team and contribute to service plans and reports on the IRIS service.
The successful applicant will have:
-
Experience of working with victims and survivors of domestic abuse and an understanding of the barriers to accessing support services
-
Experience of promoting services and building strong working relationships with external organisations
-
Experience of delivering training to a range of professionals
-
A full driving licence and access to a vehicle in order to travel to GP practices across Bromley
All staff have access to hot-desking at our offices as needed. We do our best to accommodate flexible working practices at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Location: BCWA’s head office in SE20 and GP practices within Bromley borough
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Job Title: IRIS Bromley Advocate Educator
Hours: Full-time 35 hours per week OR Part-time 28 hours per week
Contract Type: Fixed Term Contract to 31st March 2027
Salary: £33,644 per annum (FTE)
Application Deadline: Sunday 30th June at 11.00pm
Interviews: week commencing 8th July 2024
Location: BCWA’s Head Office in SE20 and GP practices within Bromley borough
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: We are recruiting an Advocate Educator to work closely with GP practices in Bromley borough. You will promote the IRIS programme and offer training to GP practice staff, as well as providing one to one emotional and practical support to a caseload of clients experiencing domestic abuse. IRISi is an evidence-based domestic abuse training and referral programme developed specifically for general practice, currently being delivered across 30+ areas of England and Wales. You can find more information abotut the programme on the IRISi website.
The successful applicant will have:
-
Experience of working with victims and survivors of domestic abuse and an understanding of the barriers to accessing support services
-
Experience of promoting services and building strong working relationships with external organisations
-
Experience of delivering training to a range of professionals
-
A full driving licence and access to a vehicle in order to travel to GP practices across Bromley
All staff have access to hot-desking at our offices as needed. We do our best to accommodate flexible working practices at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Location: BCWA’s head office in SE20 and GP practices within Bromley borough
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Pepper Pot Centre is a vital, Caribbean & other BME community resource for the over 60s in Kensington & Chelsea and neighbouring Boroughs, seeking to combat discrimination, isolation, depression and loneliness and help our members to take charge of their lives and live in a healthy and independent manner.
Having formally opened our doors in 1981, we are a meeting place for older and retired members of the community and a day centre that provides a balanced Caribbean meal, recreational and cultural activities and lots more. In 1976 & 2006 was visited by the late Queen and by the Duchess of Cornwall in2020.
We are now seeking a part-time Events Coordinator to join our team for a one-year, fixed term contract, working 21 hours per week.
About the role
This is a phenomenal opportunity for a proactive and community-focused individual with a strong grasp of the needs of older people from Caribbean backgrounds and other BME communities to take an exciting step in their career with our organisation.
We are looking for a highly organised and creative Events Coordinator to join our growing team to plan, deliver and evaluate the effectiveness of events targeted specifically at our 60+ community e.g. trips/visits to parks, museums, Theatre, Seaside and more.
Our new Events Coordinator will support the planning and delivery of a key part of our work, namely: the management of our events programme designed to combat and prevent isolation, loneliness and depression amongst our elders. They will work closely with our sponsor, Global Radio – LBC, Capital Xtra, Heart, Smooth, Classic FM, talkSPORT and more.
Specifically, you will:
- Develop an Events programme, trips, visits, excursions designed to combat discrimination, isolation, depression and loneliness.
- Publicise our programme of events, and activities via digital media, leaflet distribution, open days, and word of mouth etc.
- Support and encourage our members to attend the Events programme of activities.
- Recruit train and organise team of volunteers to support and expand the Events programme.
- Plan, organise administer and accompany members on trips, visits and excursions within and outside the UK and you may be required to work outside normal office hours.
- Produce written reports for the management committee and our sponsor Global Radio.
- Evaluate the success of events through feedback mechanisms, attendance records, and make recommendations
- Adhere to PPC’s internal administrative protocols and procedures, including the Finance Procedures, Equal Opportunities, Health and Safety and Data Protection policies.
- With the Director, regularly review and update risk assessments for events.
About you
Essential:
- Understanding the essential needs of older people from Caribbean backgrounds and other BME communities
- Previous experience of successfully coordinating events
- Experience of both planned and reactive approaches to event planning/work Proactive and able to work independently with minimal supervision as well as collaboratively as part of a team.
- Good organisational skills with a methodical approach to working on several tasks simultaneously and working to deadlines.
- Good interpersonal skills with the ability to communicate effectively diverse populations and build rapport with clients
- Good written and research skills with the ability to draft letters, invites, reports skills
- Be familiar with Microsoft Office, Excel etc.
This is the most important part of your application and your opportunity to demonstrate why you are a suitable candidate for the post and how you meet each of the about you specification criteria.
Desirable
· A full, clean driving licence.
· Knowledge of the physical, cognitive, and emotional needs of seniors and individuals with disabilities.
· Experience of working with a management committee.
· Experience of monitoring and evaluating small projects.
· Some knowledge of the Statutory and Voluntary sector.
The client requests no contact from agencies or media sales.
Closing Date: 12 June 2024
Ref 6727
We are looking for a Monitoring, Evaluation, Accountability and Evaluation (MEAL) Officer to join the Start Network within our Humanitarian Department to support the ongoing MEAL activities of our anticipation, early action and risk financing initiatives, with a particular focus on MEAL requirements for the donor ECHO.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
Start Network is an independent charity made up of more than 80 aid agency members across five continents, including international, national and local organisations.
Our aim is to deliver more effective emergency aid, harnessing the power and knowledge of the network to make faster and better decisions to help people affected by crises. We advocate for radical change in the global aid system so that the world can deal better with the humanitarian challenges of today, and of the future. Our work focuses on three areas to change the system:
- Localisation – shifting power to those closest to the front line to enable more effective and appropriate responses.
- New forms of financing – providing fast, early, and dependable funding, to help communities to become more resilient to crises.
- Collective innovation – testing new ways of working and sharing learning and expertise to build a more effective humanitarian system.
The Start Funds MEAL Officer will work with colleagues within both SCUK and Start Network. Previously (until May 2019) Start Network and Start Funds and Programmes were hosted by Save the Children UK (SCUK) since its creation in 2012. The position sits within Save the Children UK as a Grant Custodian on behalf of the Start Network supported by a Grant Custodian Agreement (GCA) which describes the roles and commitments of each entity.
About the role
The Start Network funds have a robust monitoring, evaluation, accountability, and learning (MEAL) portfolio to strengthen evidence-based learning, performance and overall accountability towards the people affected by or at-risk of crises, donors, members, and partners.
Reporting to the Crisis Financing MEAL Lead, the CARF MEAL Officer will play an important role to support the ongoing MEAL activities of anticipation, early action and risk financing initiatives, with a larger focus on the impact of Start Network's newest finance mechanism, Start Ready.
This role will particularly focus on MEAL requirements and activities funded by European Civil Protection and Humanitarian Aid Operation (ECHO) and will support and work closely with CARF MEAL Advisor and the Learning and Research Advisor (within the Evidence and Learning Team).
In this role, you will:
Performance
- Support development, monitoring, and reporting of anticipation, early action and risk financing initiatives' Key Performance Indicators used in donor reporting, governance committee meetings and in other external fora as required, with a specific focus on MEAL requirement and activities funded by European Civil Protection and Humanitarian Aid Operation (ECHO).
- Strengthen management information systems and processes for data quality, storage and visualisation.
- Contribute towards the identification and implementation of diverse and innovative approaches to MEAL.
- Support the annual post-season learning reviews of the various Disaster Risk Financing systems.
Accountability
- Deliver and enhance Start Funds' quality, accountability and monitoring practices to members, partners and affected populations by organising and facilitating learning debriefs and pre/post season workshops and reviewing project report forms.
Knowledge
- Contribute towards continuous improvement of technical quality, processes and outputs of CARF MEAL including, but not limited to, the development of methodological guidelines, MEAL tools and approaches.
- Produce and support various thematic research, reviews, case studies and learning products according to the CARF MEAL work plan.
Teamwork
- Liaise with Senior Strategic Partnership Officer –ECHO and programme/operational staff to support all ECHO MEAL requirements.
- Work with the Start Communications and Digital Team and the Start Programmes Communications Manager to ensure visibility, awareness, and learning, on the role and use of forecast-based information for anticipatory responses.
About you
To be successful, it is important that you have:
- Previous experience delivering MEAL in national and/or international contexts for humanitarian or development programmes.
- Previous experience of reporting on donor or funders grants (ideally ECHO Grants) in an international organisation.
- Excellent data analysis skills.
- Proven experience of embracing new approaches, technology and ways of working.
- Experience of using qualitative and quantitative analysis software.
- Experience of using Salesforce or other customer relationship management (CRM) system.
- Excellent written and verbal communication skills to present data and evidence in a user-friendly form and to stakeholders at different levels.
- Demonstrable experience of strong teamwork capabilities and collaboration.
- Undergraduate degree, ideally in social science, research methods, humanitarian response or related fields.
- Language skills in either French, Spanish or Arabic.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 13 June 2024
Ref 6722
Save the Children UK has an exciting opportunity for a Digital Learning Advisor to join our Humanitarian Leadership Academy (HLA) to support the design and development of technology-based learning solutions and resources that enable the successful delivery of specialist training courses across the Save the Children and the humanitarian sector.
About Us
The Humanitarian Leadership Academy (HLA), as part of SCUK's humanitarian department, provides high-quality humanitarian capacity strengthening for the movement, as well as the wider sector.
The HLA's mission is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. The team combines digital learning platforms, creative learning content and the design, development and delivery of quality accredited capacity strengthening and learning in an exciting and innovative offer that is both unique and unmatched anywhere across the sector. Capacity-strengthening and user-centred learning is, and will continue to be, of increasing importance - a key area to ensure the sector is able to respond effectively and efficiently to crises.
The HLA enables SCUK to offer the most effective and impactful humanitarian capacity strengthening resource for both the Save the Children movement, the wider humanitarian sector and beyond.
About the role
This role will be part of the Programmes and Learning team which is responsible for designing, managing and delivering locally led learning solutions and build a network of regional centres that can together create lasting change in the humanitarian system.
The purpose of this role is to work alongside digital and learning specialists to enable the development and delivery of an integrated and impactful digital learning solutions and support the maintenance of a portfolio of locally-led digital learning programmes.
The post holder will need to stay abreast of digital tools that meet the demand and needs of individuals, organisations and the wider humanitarian sector.
In this role, you will:
- Work alongside Digital Learning Specialists, Learning Specialists and Regional teams to
design and develop quality online courses, blended learning programmes and other
resources for the HLA and partners. - Support Save the Children staff and external partners with digital delivery and the
facilitation of blended courses. - Support learners, HLA staff and partners with day-to-day enquiries related to the
digital learning portfolio. - Support the localisation of learning resources, including administrating the translation
of resources. - Support the creation of digital assets – including courses, e-learning modules,
animations, videos, graphic resources – using a range of specialist software tools. - Help train staff within the HLA and Save the Children on digital learning tools.
- Work with the Platform team to help maintain learning hubs and sites created for
partners on the learning management system and other platforms. - Work with Research, Evidence and MEAL colleagues to help staff follow processes for
digital data collection and analysis. - Work with the Business Development and Operations to monitor digital activities
related to consultancies. - Keep up to date with emerging technologies and pedagogical theories to ensure the
HLA digital offer remains relevant and impactful. - Embed the team culture and develop strong ways of working within the team and
ensure clear and accountable governance mechanisms are in place.
About you
The ideal candidate will have experience supporting the development and delivery of digital learning in a charitable, educational, or humanitarian context. You'll be confident supporting stakeholders at all levels of digital literacy.
You will have some prior knowledge of the use of specialist learning technology software and platforms with a strong desire to develop their expertise. This is a great role for someone who wants to become a specialist in digital learning design, development and delivery within the humanitarian sector.
It is important that you have:
- Demonstrable experience designing, developing and facilitating digital learning resources within a creative team.
- Experience coordinating courses on Learning Management Systems (LMS) and Virtual Learning Environments (VLE), ideally Moodle and/or Totora.
- Confidence with collaborating with stakeholders of all levels on digital projects and experience of digital training.
- Knowledge of instructional design, with experience of creating storyboards and developing copy for digital content that tells stories, communicates complex ideas and engages learners.
- Knowledge of how e-learning authoring tools can develop engaging learning and experiences (Articulate Storyline, Articulate Rise, Adobe Captivate, Elucidat, Gomo, Evolve, Adapt).
- Understanding of the use of various webinar (Blackboard Collaborate, Zoom) and blended learning tools (Nearpod, Padlet, Mentimeter, Mural) to help support the remote delivery of technical training.
- Understanding of the use of standard industry tools (Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere) to produce professional graphics, documents, videos and digital assets.
- Awareness of appropriate data analytics and reporting methods for digital learning.
- Confident in the use of the Microsoft Office Suite for producing documentation and collaboration, including experience using Microsoft Teams and Sharepoint.
- Desirable to have knowledge of and/or previous experience working in the humanitarian sector.
- Creative and innovative individual with strong analytical and technical abilities.
- An organised and thorough approach to planning and managing own workload with the ability to use own initiative to meet deadlines on competing priorities and drive results.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
EVAM/FR/UK-R1
Position Title:
Events & Volunteer Assistant Manager
Department:
UK Events and Volunteers
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£28,000-£33,000 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024
Approx. Interview & Role Commencement Date(s):
• Interviews: As and when strong candidates identified
• Start: ASAP thereafter
Note:
Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.
Role Overview:
We are excited to offer an opportunity to join our dynamic Events Team as an Events Assistant Manager. The Postholder will play a crucial part in maximizing funding and donations through various channels, including events, volunteers, individual donors, donor groups, trusts, and foundations. We seek a creative and experienced individual who can assist in organising exceptional events throughout the year while contributing innovative ideas and strategies to support the long-term income growth of the Events department. If you are passionate about making a tangible difference in the lives of the poor and needy by raising funds for projects like building large water wells, Masjids, and supporting livelihoods, food, and health initiatives, we look forward to hearing from you immediately.
Main Responsibilities:
• Assist the Head of Events in daily operations and event planning.
• Collaborate with the Head of Events department to develop and implement new event strategies.
• Work alongside the Head of Events to source new and exciting suppliers for the events.
• Manage multiple projects, including financial reporting and maintaining key relationships to meet deadlines.
• Work closely with the Events team to ensure the successful execution of events and effectively engage with volunteers.
• Provide support to the manager in team training and team development.
• Providing a first point of contact during live events.
• Overseeing staff welfare within the team.
• Responding to all enquiries in a timely, confident & professional manner, taking every opportunity to connect and identify fundraising event opportunities.
• Ad hoc duties as and when required (some out-of-hours work may be expected).
Essential: Ideal Candidate will:
• Be educated to degree level or higher.
• Possess excellent communication and presentation skills.
• Be self-reliant with strong writing abilities.
• Be honest and willing to travel to meet with volunteers and work flexible hours.
• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
• Be adequately experienced in planning, advertising and executing successful events.
• Possess suitable administrative experience within a professional environment (internal communication, reporting, documenting; demonstrate exceptional writing, editing, and speaking skills).
• Be well versed in different fundraising requirements and strategies.
• Suitably experienced in strategic marketing and advertising.
• Possess a flexible approach to tasks and responsibilities.
• Possess a high level of motivation social skills
Desirable:
• Prior experience in event operations management, preferably in a fundraising or Islamic charity capacity.
• Experience with task management software.
• A basic understanding of Islamic values and Muslim practices.
• An awareness of Health and Safety values.
• Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.
• Multilingual Skills
This role at Muslim Hands is dynamic and varied, perfect for someone who excels at multitasking and managing multiple events simultaneously. We seek a creative individual who consistently upholds high standards in their work. You must be highly organised, detail-oriented, and genuinely passionate about fundraising and event management. At Muslim Hands, we prioritise building long-lasting relationships with our partners and collaborating with them to make a significant humanitarian impact through meaningful national and international fundraising projects by being united for the needy.
Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful applicant will be responsible for providing sound, motivating leadership and creating a work atmosphere where our dedicated, talented team can thrive. You will be responsible for leading on delivering the charity's services, which includes managing and overseeing projects, policies and procedures within the organisation.
You will be working as part of a growing, busy, collaborative and motivated team and be able to adapt well to changing priorities. You will have oversight of a team of 10-12 people including contracted staff, volunteers and directly manage 3-5 members of the team.
You will work alongside the CEO, staff team, trustees and charity accountant in ensuring strong financial management of all projects. You will report to the CEO and Board of Trustees, attend quarterly board meetings and produce regular reports on the activities and outcomes to stakeholders.
The role will also involve evaluating the organisation’s processes and ensuring they are efficient and accessible, as well as ensuring we meet our Key Performance Indicators (KPIs). This will inform operational development and future strategies.
Person specification
Essential Criteria
- An understanding of autism and experience working with autistic adults without a learning disability
- Strong understanding of the duties of statutory services and key legislation that underpins the rights of autistic people
- Knowledge and practice of relevant legislation – Autism Act 2009 and National Strategy, Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005, Equalities Act 2010, GDPR 2018
- Experience developing and optimising support services for disabled people
- An understanding of the third sector and health and social care landscape in London
- Proven track record in an operational, managerial role within the third sector
- A strong leader and manager, with proven experience mentoring a staff and volunteer team, providing guidance, support, and development opportunities, and driving towards excellent outcomes
- Experience leading the delivery of high-quality services for charity beneficiaries
- Defining and delivering organisational goals, objectives, and key performance indicators (KPIs) for operational efficiency
- Ability to plan and manage budgets and contribute to decisions on the allocation of resources
- Developing infrastructure- policies, procedures, and processes within the developing service provision
- Provide strategic vision and leadership for the operations team, setting overall goals and objectives for team members
- Ensure robust implementation and efficiency within the agreed processes in conjunction with the operations team
- Monitor use of software and processes used in the organisation to ensure the effective management of data and client journey
- Knowledge of the voluntary sector, grants, monitoring processes
- Experience of producing monitoring reports using data, case studies, and user experience feedback
- Proven ability to effectively manage projects, ensuring key objectives, plans and activities are successfully delivered
- Proven ability to create a positive working environment in which diversity is celebrated, and staff are empowered and motivated to do their best
- A passion for creating inclusive cultures and using the social model of disability to build a more inclusive society
- A collaborative and team-oriented approach to working with colleagues, partners, and external organisations
- Lead on and support others to navigate member experiences including complaints
- Excellent levels of discretion and judgement as well as experience of dealing with sensitive information
- Experience of overseeing safeguarding procedures in line with the safeguarding policy and supporting the staff team and volunteers with the safeguarding process
- Proficient written and verbal communication skills, with the ability to articulate complex ideas and proposals effectively
- A creative and innovative approach to problem solving, exploring new ideas and approaches to achieve organisational objectives
- A strong understanding of reasonable adjustments in the workplace
- Flexible approach to work and being hands-on to get the task done
- Able to ensure compliance with industry best practices and guidelines
Desirable Criteria
- Experience of being a Safeguarding Lead or willingness to take on these duties
- Experience in supporting an organisation to successfully apply for funding and managing multiple grants or willingness to learn
- Good understanding of HR matters and appropriate processes that need to be considered when managing a team of people- with the support of the HR Coordinator
General
- Willingness to undertake any other reasonable duties as may be required
- Eligibility to work in the UK
Please submit CV and Cover Letter outlining your experience relative to the job specifications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 27th June 2024
Ref 6669
Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Fundraising Executive – Face to Face to ignite change with heartfelt conversations. You will have an opportunity to transform lives, one meaningful interaction at a time.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Fundraising Executive – Face to Face you will play a pivotal role in our fundraising strategy. You will support our Direct Engagement Managers, to lead multi-channel campaigns, focusing on both Face to Face and Telemarketing initiatives. With an 80% allocation to Face to Face and 20% to Telemarketing, you will be at the forefront of our growth trajectory.
In this role, you will:
- Assist the Direct Engagement Managers in crafting compelling campaigns to drive donor acquisition and income targets.
- Seamlessly navigate between Face to Face and Telemarketing activities, ensuring campaign cohesion.
- Coordinate the delivery of fundraising materials across various acquisition channels.
- Maintain meticulous records of campaign activities, generating insightful reports for performance evaluation.
- Champion supporter insight and data analysis, driving continuous improvement in acquisition outputs.
- Ensure fundraising activities comply with legislation and best practices, maintaining our fundraising compliance program.
To be successful, it is important that you have:
- Proficiency in fundraising regulations, with a knack for resolving day-to-day issues.
- Strong project management abilities, delivering complex projects on time and within budget.
- Experience in acquiring new donors through external fulfilment agencies.
- Expertise in monitoring and analysing campaign targets, results, and KPIs.
- Demonstrated proficiency in conducting mystery shops, shadowing site visits, and call listening.
- Track record in developing and delivering materials, as well as training sessions.
- Aptitude for utilising data insights to drive strategic decisions and manage budgets effectively.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and collaborators and supporters of innovation.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, However, for this role, you will be required to work from our Farringdon Office- London on average 1 day a week, some weeks this might be slightly more, some weeks could be slightly less. Please note that travel costs to your contracted office will be at your own expense. This role will require you to visit teams throughout the UK in line with our compliance programme, costs of which will be covered by SCUK.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Job Purpose
As a Debt Advisor, you will play a crucial role in delivering tailored debt advice and money coaching sessions to NHS staff. Your responsibilities will include conducting financial capability workshops, supporting clients in managing their finances effectively, and maintaining detailed case records.
Scope of Role
The Debt Advisor (NHS Advice) will empower NHS staff to achieve financial stability and resilience by providing high-quality, comprehensive debt advice. Your key responsibilities will include:
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One-on-One Debt Advice and Money Coaching Sessions:
- Deliver personalized debt advice and money coaching sessions through various channels, including face-to-face, video, and telephone interactions.
- Utilize sensitive listening and questioning skills to allow clients to explain their financial challenges and empower them to set their own priorities.
- Research and explore options and implications, enabling informed decision-making.
- Maximize income opportunities for clients, including benefits, tax, and housing-related matters.
- Provide in-depth, high-quality advice and ongoing casework, acting on behalf of clients when necessary.
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Financial Capability Workshops:
- Conduct financial capability workshops at NHS sites across London, promoting financial resilience and well-being among staff.
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Detailed Case Records:
- Maintain accurate and detailed case records, ensuring compliance with auditing and quality standards.
- Timely documentation of all case-related activities.
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Collaboration and Referrals:
- Work collaboratively with NHS staff and other stakeholders to enhance financial resilience within the NHS community.
- Refer complex cases to senior advisors or the Quality Assurance Team as needed.
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Key Working Relationships:
- NHS Staff: Directly interact with NHS staff to provide tailored financial advice and support.
- Advice Manager: Regularly report progress, challenges, and outcomes, receiving guidance and support.
- Debt Advice Team: Collaborate with team members to share best practices and resources.
- Quality Assurance Team: Review cases, receive assessments, and implement recommended training for continued professional development (CPD).
- Funders and Auditors: Ensure compliance with funder requirements and maintain auditing standards.
Key Responsibilities
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Accurate, Effective, and Individually Tailored Advice:
- Provide personalized debt and money coaching advice across channels.
- Empower clients to make informed decisions.
- Maximize income opportunities for clients.
- Deliver financial capability workshops.
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Detailed Case Records:
- Maintain accurate case records.
- Ensure compliance with auditing and quality standards.
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Up-to-Date Training:
- Complete a minimum of 16 hours of technical CPD accredited training or qualifying activity.
- Maintain a record of all training sessions.
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Teamwork and Collaboration:
- Work to an agreed work-plan, meeting targets and milestones.
- Be an active team member, identifying development opportunities.
- Demonstrate financial efficiency and value for money.
- Comply with Toynbee Hall policies and procedures, including health and safety.
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Other:
- Travel across London and occasionally the UK as required.
- Undertake additional tasks delegated by DFA Management.
Please note that we would be willing to explore a higher salary with the successful candidate if they meet all essential and desirable criteria.
Team background
The Debt Advice Team at Toynbee Hall provides essential support to individuals and families struggling with financial burdens. Funded by a diverse range of sources including the Money and Pensions Service (MaPS), NHS, and other partners, we deliver expert guidance and practical solutions to help clients manage and reduce their debt. Our team operates through a network of face-to-face locations including advice centres and NHS sites, ensuring accessibility for all.
In addition to in-person advice, we leverage technology to reach clients who may not be able to access traditional services. We provide video advice to people in prison, those receiving employment support in job centres, and other remote clients. Our advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Our work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
By integrating direct support with strategic partnerships, the Debt Advice Team at Toynbee Hall not only addresses immediate financial challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across diverse demographics.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
Here at Severn Rivers Trust, we are looking for a creative, confident and passionate individual to join our team working to inspire and empower local people to take action for their rivers.
Job title: Communications & Giving Lead
Location of job: Hybrid working – home based with regular working in our Head Office, Martley, Worcestershire and travel around the Severn catchment area.
Post holder reports to: Head of Community Engagement
Salary: £30,900 – £35,000 per annum
Position type: 2 Year Fixed Term, with intention to extend subject to funding
Working arrangements: Full-time role (37.5 hours per week) with a flexible working approach, 28 days Annual Leave plus bank holidays.
We welcome applications from candidates looking to work part-time in this role.
Additional benefits: 9% employer pension contribution
A generous home working package, including mileage reimbursement from your home address for all travel requirements plus monthly home working allowance.
Two additional days annual leave awarded after two years’ service
Overall purpose of the job:
The Communications & Giving Lead is an exciting new senior role at the trust, reflecting our ambition to develop our external communications and establish new charitable giving mechanisms that will enable us to grow our impact.
There is great local interest in rivers, and although we are a small charity, there is scope for us to become a household name, a reliable and trustworthy source of information and the leading voice in regional and even national river conservation. You will be at the forefront in helping us achieve this.
You will lead in developing and implementing a concise clear communications strategy identifying target audiences and priority actions that will enable us to transform our communications. You will develop our promotional materials and pursue new, innovative marketing opportunities that enable us to build brand awareness and widen support for our work. You will manage our digital communications and ensure regular content is shared that will inspire people and encourage interaction and debate. You will design and lead fundraising campaigns to garner support from local people and businesses to generate new sources of revenue to help us deliver our charitable objectives.
The client requests no contact from agencies or media sales.
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Job Description
Job Title: Operations Manager
Reporting To: Operations Director
Salary:£35,000 - £38,000 per annum ( based on Experience)
Seniority Level: Management
Location: On-site in Tooting Broadway, London
Contract:Full-time, 12-months fixed term, with potential to make permanent
POSITION SUMMARY
Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.
As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.
The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.
About Us
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses.
ROLE & RESPONSIBILITIES
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
- Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
- Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
- Ensure compliance with health and safety regulations and manage risk assessments.
- Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software, or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
About Rewards
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling
- Regular team socials throughout the year
- Generous sick pay allowance following probation
- General eye test
- Well-being day ( 1 day per year)
- Volunteer day ( 1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV with a cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.
Are you passionate about making a significant impact within a regulatory body? Join our client as a Regulatory Officer and play a crucial role in shaping the standards and practices of the industry. Seize this chance to contribute to a forward-thinking organisation that values excellence and innovation!
Our client, a leading regulatory authority is seeking a dedicated Regulatory Officer to join their team on a 6 month fixed-term contract. In this role, you will engage in risk and evidence-based authorisation of individuals, chambers, and approved education and training organisations. Your efforts will help target regulation where it is most needed. Additionally, you will support various regulatory operations and provide essential administrative support to ensure the department's efficiency.
Cause: Regulatory Body (Membership)
Role: Regulatory Officer
Salary/rate: £37,800 per annum
Working arrangements: Hybrid working (4 Days in Office required per month)
Location: London, Holborn
Employment Type: 6 Month Fixed Term Contract
Ref: 81210SOH
CLOSING DATE: Thursday 5pm - Applications reviewed on a rolling basis
The department adopts a flexible approach to working and all staff are cross-skilled and capable of making authorisation decisions and carrying out supervisory activities as priorities demand. The emphasis of this post is on the authorisation work of the Department but there is a possibility, subject to capacity and the work demands of the Department, that the post holder will undertake work across the Department as required.
Main Responsibilities:
Authorisation Work
- Prioritise and assess authorisation applications within regulatory and target timescales.
- Apply the risk framework and relevant authorisation guidelines to produce robust and consistent decisions.
- Handle telephone and email queries related to authorisation activities in line with performance targets.
- Identify information requirements to facilitate robust reporting.
Administrative Support
- Provide administrative support across the Regulatory Operations Department, including:
- Database and electronic document management to ensure records are accurate and up to date.
- Organising and administering meetings, including taking minutes.
- Managing contracts, expenses, and other arrangements for External Examiners and quality assurance monitoring panels for accreditation and monitoring visits to new and existing training providers.
- Collecting and maintaining accurate candidate and provider data, contributing to key statistics and other reports as required.
- Coordination
- Handle queries and respond appropriately in line with relevant policies.
- Undertake any other reasonable tasks as requested by the Head of Authorisations Operations, the Head of Contact & Assessment Team, the Head of Operational Support, or the Director of Regulatory.
To be considered for the role you will have the following, skills, knowledge, and experience:
You should have solid experience in applying decision-making frameworks and analysing information to make decisions against defined criteria. Demonstrable experience in effectively prioritising work in high-pressure environments with minimal supervision, along with a strong awareness of risk, is essential.
Proficiency with databases, a good understanding of regulation and supervision, and confident use of standard technology such as Outlook, Word, and Excel are required. Effective communication and interpersonal skills, the ability to understand, apply, and explain rules and regulations, and a flexible, adaptable approach to changing circumstances are crucial.
Additionally, you should have equivalent work experience from a regulatory body, membership organisation, or another institution where you have handled authorisation work.
Desirable experience for this role includes:
Having a law degree or a Graduate Diploma in Law, and familiarity with undertaking risk-based audits and applying standard project management principles. Experience in supporting committees, from agenda preparation to minute-taking, and managing projects is highly valued. Additionally, knowledge of the legal profession and an understanding of higher education in the UK are advantageous.
How to Apply:
To apply for the Regulatory Officer role, please reply and upload your CV quoting reference 81210SOH and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are seeking an experienced and successful corporate fundraising professional to join our Development Team as Corporate Partnerships Manager, Strategic Accounts (maternity cover). You will be responsible for building relationships with and working with some of the leading companies in the UK.
This is a fantastic opportunity for you manage an existing portfolio of partners and deliverables, inclusive of our high value Corporate Members, whilst developing new engagement opportunities with existing and potentially new partners. You will have a good track record in fundraising from companies and delivering partnership activities, successfully retaining and developing relationships with companies. You will understand strategic account management, fundraising techniques, the motivations for corporate involvement in charity partnerships, sound analytical skills, a highly professional approach and experience of achieving financial and activity targets. The ability to work collaboratively across teams is essential, and you will ideally have experience of line-management and of working in a large and complex organisation. You will be a strong communicator with the ability to prioritise tasks and work calmly under pressure to meet multiple deadlines.
This role is based at Kew with the option of regular home working, subject to operational requirements.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi!
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
About the team
We have been successfully running the first ever national Peer Support Service for kinship carers in England for over two years since January 2022. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
- creating 90 new sustainable peer support groups in areas of most need over 21 months;
- sustaining and developing the current 145 existing groups, and;
- providing support and help to build a sustainable and welcoming community for all peer support groups across England.
About the role
The type of person we’re looking for:
This is a new a role and a new structure for the team. You will need to be a strong, boundaried manager and leader. You will understand the power of building relationship-focussed peer support groups and the importance of in person local community engagement and outreach.
The team you lead will focus on community outreach and relationship building to develop new groups and new support group leaders through to independence. By independence, we mean that the groups will function successfully without a staff member present.
We want groups to feel a sense of community and belonging through all support and services we offer at Kinship, so your team will be the local contact. They are expected to be out and about in communities.
Your team will need to build resilience through in person outreach, support, training and connection to ensure groups are able to function independently before moving to new ‘hub’ team who will provide centralised support and community building.
Your team will also reach out to existing groups (providing a face of the service and a relationship with it), ensuring they have the resources they need and support to sustain their group and then transition to the ‘hub’ team. This will include in person visits.
Purpose of the role:
The role of Programme Lead is to oversee and take accountability for the development and creation of new sustainable kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model. In this context, your team is the ‘spoke’ of the service, delivering local outreach, online groups (where appropriate) and relationship building with kinship carers.
Managing a national team of seven staff (two direct line reports), you will provide firm leadership, ensuring targets and funder SLAs are met consistently and the service is delivered to a high quality. You will provide monthly reports, ensuring delivery is on track and most importantly that kinship carers have an excellent and positive experience.
Key responsibilities include:
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Deliver sustainable peer support groups for kinship carers.
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Ensure policies and systems to deliver new groups and move others to sustainability, are followed and updated with user needs at the heart.
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Champion and innovate the peer support service blueprint.
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Oversee day-to-day operations for service delivery and meet KPIs and SLAs.
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Line manage and supervise two Senior Peer Support Officers.
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As a deputy safeguarding lead at Kinship, you will work closely with other colleagues to identify areas of training for the organisation and identify improvements in delivery or processes.
Essential requirements include:
- Substantial experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery and meeting KPIs.
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Significant experience of leading the development and delivery of peer support and community development services.
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Significant experience of managing volunteer recruitment and retention.
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Significant experience of change management and driving high performance.
Key Dates:
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Deadline: 9am on Monday 10 June 2024
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Interviews: Monday 17 June 2024 (online)
How to apply:
We will ask you for your CV and to respond to five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until all the questions have been reviewed and the CV has been reviewed separately. They will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
- This role will oversee a delivery team, who will need to be out in the community setting up and developing sustainable peer support groups lead by kinship carers, across England. Please give one example of how you have previously approached regional and local community outreach across a team. How did you ensure this approach was effective, efficient and strategic?
- This service is a high-profile contract, funded by the Department for Education. Targets and SLAs need to be met while providing impact for kinship carers. Your team targets will be about developing sustainable peer support groups (lead by kinship carers). Please give a previous example of how you’ve delivered and met targets with high quality outputs. Please where possible relate to this job role.
- You’ll be leading a team who has been through a restructure, with new staff starting, and a new hub and spoke model to embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
- In this role you will be a deputy safeguarding lead at Kinship. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
About the team:
Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
-
creating 90 new sustainable peer support groups in areas of most need over 21 months;
-
sustaining and developing the current 145 existing groups; and
-
providing support and help to build a sustainable and welcoming community for all peer support groups across England.
This role will coordinate the ‘hub’ resources and content with a focus on supporting sustainability and building resilience of peer support groups and their leaders. Specifically, this role will manage an ‘online hub’ for support group leaders and provide an excellent ‘customer experience’ for all support group leaders. You will support the hub innovation.
Together with the Peer Support Hub Lead you’ll take a human centred approach to working with group leaders to develop a central hub of accessible and useful resources and activities (for in person and online). You’ll build good relationships with support group leaders, building in their insight to develop resources and activities that will support them in their role.
You’ll help kinship carers to sustain their groups, working with colleagues across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), ensuring a joined-up user experience.
About the role:
The role of the Peer Hub Coordinator will provide operational delivery of the Peer Support Hub. With excellent marketing, communication and digital skills this role will work with the Peer Support Hub Lead to develop an ‘in person’ and online peer support community.
In this context, your role supports the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well. This will be building on and innovating the current Support Group Network.
Your role will support group leaders to feel connected and supported, learn from each other and build a powerful and resilient peer community.
The type of person we're looking for:
Super organised, you are someone who uses their initiative, anticipates challenges and proactively provides seamless solutions.
You’ll be comfortable with using digital technology and tools to build communities and develop resources. You’ll be curious about digital community tools, and you’ll want to work closely with our digital and content team to develop an amazing online experience.
You’ll also be a people person – understanding how building ‘in person’ relationships is key to unlocking community power for kinship carers.
You’ll be the right-hand person to the Peer Support Hub Lead making sure we deliver a really brilliant experience.
Key responsibilities include:
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Operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’.
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Building direct and positive relationships with support group leaders.
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Roll out mechanisms and tools to support groups to remain sustainable including but not limited to; informal buddy matches, online hub for support group leaders, monthly e-news, monthly speakers, themed specialist training (like setting up a safe Facebook group / promoting your group) and celebration events.
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Facilitation of regional network meetings.
Essential requirements include:
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Experience of developing jargon-free content for different audiences and channels.
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Experience of providing project support, delivering plans on time and evaluating outcomes.
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Experience of stakeholder communications and building relationships with stakeholders (e.g. beneficiaries and partners).
Key Dates:
- Deadline - 12pm on Tuesday 11 June 2024
- Interviews - Wednesday 19 June 2024
How to apply:
We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.
Questions for application (along with CV):
- Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description.
- In this role, you’ll be part of the operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’. Give one example from your past experience, of where you’ve been part of delivering a similar service. What was your role and what did you achieve?
- You’ll be responsible for managing a content plan for the ‘hub’. How would you approach this and what tools might you use?
- We’re looking for someone who is really organised, shows good initiative and can ensure user experience and co-production are embedded in the design and development of the hub. Can you share one relevant example from your past experience which demonstrates your project management and participation approach?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.