Contract jobs

About Pecan
Pecan tackles poverty in Southwark by restoring dignity, belonging and hope through connected community services that address food insecurity, unemployment and isolation. From food banks and employment support to welcoming community spaces, we combine practical help with emotional and community care, helping people regain confidence, feel hopeful and believe in their potential.

About The Role

The Food Bank Coordinator is responsible for the day-to-day coordination and delivery of Southwark Foodbank, ensuring people experiencing financial hardship can access emergency food with dignity, compassion and respect.

The postholder will coordinate Foodbank sessions, support volunteers, maintain effective operational systems and build positive relationships with clients, referral agencies and community partners. Working closely with the Manager: Financial Resilience & Food Security, they will ensure the Foodbank operates safely, efficiently and to a consistently high standard.

Main Responsibilities:

• Foodbank Operations: Coordinate the day-to-day delivery of Southwark Foodbank sessions, ensuring they are well organised, welcoming and responsive to local needs. Prepare Foodbank sessions by ensuring food, equipment, resources and information are available where required. 

• Volunteer Coordination: Coordinate and support volunteers during Foodbank sessions, ensuring they feel confident, informed and valued. Act as a first point of contact for volunteer enquiries and support volunteer induction and ongoing engagement.

• Client Support & Community Engagement: Provide a welcoming, inclusive and compassionate environment for everyone accessing the Foodbank. Respond to enquiries from clients, referral agencies, supporters and community organisations in a professional and timely manner. 

• Administration, Compliance & Quality: Maintain accurate client, volunteer and service records using organisational databases and systems. Support monitoring, reporting and data collection to demonstrate service performance and impact.

• Cross-Service Collaboration: Work collaboratively with colleagues across Pecan's Food Security services to ensure joined-up support for residents. Provide operational support to Peckham Pantry and other food resilience initiatives during periods of increased demand, staff absence or changing organisational priorities. 

 

Essential Requirements 

• Experience coordinating or delivering community, customer-facing or volunteer-led services.
• Experience working with volunteers or supporting volunteer teams. 
• Strong organisational and administrative skills with excellent attention to detail.
• Ability to manage competing priorities in a busy operational environment. 
• Excellent communication and relationship-building skills. 
• Good IT skills, including Microsoft Office and database systems. 
• Ability to work independently while contributing positively within a team. 
• Commitment to treating everyone with dignity, compassion and respect. 
• Commitment to Pecan's mission, values and Christian ethos. 

Desirable knowledge/expertise

• Experience within the voluntary or community sector. 
• Experience supporting people experiencing poverty, financial hardship or social disadvatage. 
• Knowledge of safeguarding, food hygiene and health and safety requirements. 
• Experience maintaining monitoring information and service records. 
• Full UK driving licence. 

Please read the Job Description for more information.

Closing Date: Thursday 3rd September 2026, 9am 

Interview Date: Week commencing Monday 7th September 2026, Details TBC 

Start Date: ASAP

We are looking for a full time Campaign and Advocacy Manager with experience in running campaigns for a political cause, managing coalitions, who is able to demonstrate policy-change impact. 

You would be running Migrant Democracy Project’s cornerstone Votes for All campaign which wishes to see the right to vote extended to all residents in the UK, no matter where they are from. The Campaign and Advocacy Manager will have a strategic and creative mindset for the campaign, will be able to plan well into the future as well as capture opportunities in the moment. You will engage with politicians at every level to gather their support, identify ways for these politicians to take action for the progress of the campaign, engineer moments to bring awareness to the issue such as stunts and mass lobbies, liaise with a network of organisations campaigning on democracy and migrant justice, and hold comprehensive policy information about voting rights. You will liaise with the media, politicians, residents without the right to vote, and other stakeholders to make votes for all inevitable.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 per year, with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

ABOUT MDP

Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create a just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the job specification attached document before applying for a full list of duties.

• Campaigning: Develop and implement strategies for promoting votes for all as a policy change the Government needs to adopt, influencing decision-makers, organising proactice events and working with our community of lived-experience spokespersons. 

• Media work: Work with our Communications Manager to create and cultivate opportunities to promote the campaign, being a spokesperson for the campaign, and supporting the wider community.

• Movement Building: Work with existing partners and grow our coalition of supporters taking collective action for votes for all

• Policy, Parliamentary and Research: Identify and manage strategic research projects, work with policy makers, respond to consultations and identify parliamentary opportunities for the campaign.

KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.

• At least two years of experience in a role where engaging with politicians for a specific campaign was central to your work.

• Experience in the development and implementation of an advocacy or campaign strategy.

• Experience managing projects and people such as for research purposes, delegating strategic tasks to other members of the team, and partners.

• A strong insight and understanding of the diverse experiences & needs of people with migrant experience in the UK.

• Experience of writing policy briefings, consultation responses and evidence submissions.

• Experience managing a coalition of partners towards a campaign action.

• Knowledge and demonstrable experience influencing local and national decision-makers, councils, parliamentarians and other campaign targets.

• Excellent oral communication skills including ability to deliver presentations and talks to a variety of audiences.

• Ability to engage with the media to communicate campaign aims and key moments.

• Excellent knowledge of the UK political system, in particular of voter eligibility and the roles and responsibilities of elected representatives.

• Knowledge of the UK parliamentary system and electoral law.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME CAMPAIGN MANAGER” by 31 August 2026 and complete the online form linked on the next page, which lists the email address.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Campaign and Advocacy Affairs Manager to start latest in October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: Shortlisted candidates will be invited for a 20 minute interview with the Executive Director online

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75

minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

We are recruiting two Portfolio Managers, one on a 12-month FTC and one on an FTC to 31 March 2027, to join our UK Portfolio team.

At The National Lottery Community Fund, we are driven by our strategy ‘It starts with community’ and  our commitment to tackling poverty, discrimination and disadvantage through an equity-based approach.

This is an exciting opportunity to join the UK Portfolio team at a time of growth, ambition and innovation. Through significant strategic investments, the UK Portfolio supports communities across all four nations of the UK, backing bold ideas and proven approaches that have the potential to deliver UK-wide impact and drive lasting systems change.

Working across national boundaries and sectors, we complement the Fund's country portfolios in England, Northern Ireland, Scotland and Wales, bringing people, organisations and ideas together to tackle complex challenges and create positive change.

As part of a team of just over 40 colleagues, and alongside a cohort of experienced Portfolio Managers, you will help shape and deliver some of the Fund's most significant investments, working with partners across the UK to maximise learning, influence and impact for communities now and in the future

The UK Portfolio delivers a range of funding programmes, strategic partnerships and innovation initiatives designed to create lasting change across the UK, including:

• The UK Fund: supporting organisations to scale proven approaches that can improve outcomes for communities across the UK.
• Climate Action Fund: investing in ambitious partnerships that tackle climate and environmental challenges through systems change.
• Strategic Partnerships and Emerging Initiatives: collaborating with funders, policymakers, communities and sector partners to address complex social challenges and innovative approaches to change.  Examples include Communities for Children, focused on tackling child poverty and Together for Families, supporting early intervention for children and families. We are also developing new areas of work that explore the opportunities and implications of emerging technologies including artificial intelligence.

As the Portfolio continues to evolve, we are creating new opportunities to test ideas, build influential partnerships and respond to the issues that matter most to communities across the UK.

Role Expectations

As a Portfolio Manager, you will play a key role in delivering the UK Portfolio's strategic priorities and significant investments. Working with colleagues across the Fund and externally, you will oversee funding delivery, support the development of new initiatives and partnerships, and help ensure our programmes remain responsive to the needs of communities across the UK.

You will provide leadership and support to Portfolio Officers, contribute to continuous improvement across our funding practice, and use insight and learning to help maximise the impact of our investments.

Key responsibilities may include:

• Leading the operational delivery and oversight of the UK Portfolio, including the UK Fund, Climate Action Fund and strategic partnership investments.
• Overseeing the end-to-end funding process, ensuring a high-quality and consistent experience for applicants and stakeholders.
• Line managing and developing Portfolio Officers, supporting performance, wellbeing and professional growth.
• Monitoring programme performance and assuring the quality of funding recommendations and decisions.
• Identifying and managing operational risks, ensuring appropriate mitigation and escalation where required.
• Contributing to the development of new funding approaches, partnerships and investment opportunities.
• Building strong relationships with colleagues, partners and stakeholders to support learning, influence and impact.
• Championing the Fund's values and behaviours, promoting inclusion, collaboration and continuous improvement.

Skills & Requirements

We're looking for someone with experience of delivering funding, grant-making or investment programmes in a complex environment. You will bring strong analytical, project and stakeholder management skills, alongside the ability to balance strategic thinking with effective delivery.

You will be confident leading and developing others, managing performance, and building collaborative relationships across teams and organisations. Sound judgement, adaptability and an understanding of the challenges and opportunities facing communities across the UK will help you succeed in this role.

The role involves working with colleagues and partners across the UK and may require occasional travel.

Interview details:

• Date: Week commencing 21 September 2026
• Format: Online
• Location: UK Wide

The UK Portfolio supports a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.

We will be hosting a briefing session  on Wednesday 19th August at 10:00 am. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email the recruitment team. 

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Experience of either funding work or managing programmes that fit with those of the UK Portfolio.
• Experience in leading and motivating people and teams (including remote teams), role modelling a culture of inclusion.
• Strong project management and organisational skills, including budget and risk management.
• Strong communication, interpersonal, influencing and stakeholder engagement skills, with the ability to build trust and effective relationships across diverse audiences.
• Strong ability to apply critical analysis and consider strategic implications in your work, thinking about how things impact the whole Portfolio, Fund or sector.
• A commitment to equity, diversity and inclusion and the ability to apply this throughout your work.
• Experience of navigating ambiguity and leading through change, with the ability to adapt your approach to shifting priorities and help others thrive in a dynamic or evolving environment.

Desirable Criteria

• Experience of supporting grant-making teams through the funding lifecycle, with oversight of the application assessment, due diligence, decision-making, monitoring, relationship management, risk assessment, performance reporting and grant closure.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About Us

The Asian Resource Centre Croydon (ARCC) is a leading community anchor organisation established in 1999, dedicated to improving health, wellbeing, equality, opportunity and community resilience across Croydon and beyond.

For over 25 years, ARCC has worked alongside diverse communities to address inequalities, amplify community voice and create opportunities for individuals and families to thrive.

Through community engagement, advocacy, partnership working, research, capacity building and service delivery, ARCC supports residents to overcome barriers, influence decisions and access the support they need.

ARCC works collaboratively with local communities, the NHS, local authorities, voluntary and community organisations, funders, academic institutions and strategic partners to develop community-led solutions that improve outcomes and reduce inequalities.

As a trusted community organisation, ARCC is committed to:

• Community empowerment and participation

• Equality, diversity, inclusion and belonging

• Tackling health and social inequalities

• Partnership and collaboration

• Innovation and continuous improvement

• Delivering high-quality services and support

Project Overview 

Anchor & Bloom is a community-based programme delivered by ARCC to support women from Asian and minoritised communities who have experienced domestic abuse and related trauma. The project recognises that many women face barriers to accessing mainstream services due to stigma, language, cultural expectations and fear of judgement. Anchor & Bloom creates safe, culturally sensitive spaces where women can access support, rebuild confidence and begin their recovery.

The programme combines trauma-informed counselling, creative therapy groups and practical recovery workshops with community outreach and early identification of domestic abuse. Alongside direct support for survivors, the project works to reduce isolation and stigma by opening up conversations within the community and strengthening safe pathways into specialist services.

To deliver this work effectively, ARCC is recruiting two Project Coordinators to lead the Mental Health and Domestic Abuse (DASV) strands of the programme and two community champions. These roles will work closely together to ensure women receive safe, coordinated and culturally competent support throughout their journey.

Role Purpose

To lead the domestic abuse and safeguarding elements of the Anchor and Bloom Project, supporting survivors accessing the programme while ensuring safe identification and referral for women who may still be experiencing active harm. The postholder will provide culturally sensitive, trauma-informed support, oversee risk assessment where needed, and coordinate appropriate pathways into specialist services alongside recovery-based activities.

Key Responsibilities

• Survivor Support & Safeguarding

• Act as safeguarding lead for the project.

• Support women accessing the programme who disclose domestic abuse.

• Carry out risk assessments where appropriate.

• Develop safety plans in collaboration with participants where needed.

• Coordinate referrals to specialist DASV services, including statutory and voluntary sector partners.

• Maintain clear safeguarding records and ensure policy compliance.

Community Engagement & Prevention

• Coordinate drop-in café sessions that provide safe, informal entry points to support.

• Lead awareness and community conversations addressing stigma, shame and honour-related barriers.

• Build relationships with faith leaders and community partners to improve safe access to services.

• Supervise and support the DASV Community Champion.

Project Coordination

• Maintain monitoring data relating to safeguarding, prevention and referral outcomes.

• Contribute to funder reporting and evaluation.

• Work closely with the Mental Health Coordinator to ensure joined-up delivery and appropriate case management.

• Participate in regular planning and review meetings.

• To undertake any other tasks that are commensurate with  the  post  and  which reflect the needs of the organisation.

• Work toward equalities and diversity in all the activities carried out. 

Person Specification

Essential

• Experience working within domestic abuse, VAWG or safeguarding services.

• Knowledge of risk assessment and referral pathways.

• Experience supporting survivors in community-based settings.

• Understanding of culturally specific barriers, including honour-based abuse and stigma.

• Ability to build trust within minoritised communities.

• Strong organisational and case management skills.

• Good interpersonal skills

Desirable

• IDVA or equivalent domestic abuse training.

• Experience delivering awareness or community engagement sessions.

• Multilingual skills relevant to local communities.

We are looking for a part-time Communications Manager to support MDP in the communication of our work through social media, press engagement, community storytelling, and organisational communications.

To build migrant power, we need strategic, sharp, engaging, and sometimes humorous content on migrant justice and democracy in the UK. We need to tell the stories of our communities and why the right to vote is essential to different audiences through different channels - online and in the press. This role is perfect for creatives who have skills in graphic design, video editing, and copywriting; and can support the team with creative brainstorming on the latest social media trends, meme formats, cultural references, and political opportunities for posting. You will also manage MDP’s newsletter and website.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £30,400 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

ABOUT MDP

Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the job specification attached document before applying for a full list of duties.

• Communications Strategy Development: Build and implement MDP’s Communications Strategy. Pay attention to breaking news and the activities of MDP staff and wider Champions to develop a communications strategy in-line with MDP’s organising strategy.
• Social Media Content Development: Develop social media content for MDP’s Instagram, TikTok, and LinkedIn accounts, including graphics, video scripts and captions, working with MDP spokespeople and champions.
• Press and Media Engagement: be the point of contact for all media activity, develop networks with journalists and pitch stories and MDP spokespersons.
• Other Communications: write and design MDP's monthly newsletter, maitain the MDP website and provide input on other external communications.

KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.

• Experience recording, producing and posting content using a range of social media platforms, including Instagram and TikTok

• Excellent communicator who is able to translate often complex topics into accessible content for our community members.

• Experience communicating with journalists, successfully pitching stories, and  working with tight deadlines.

• Experience using design tools (e.g. Canva and Kapwing) 

• Understanding of ethical storytelling practices and experience working with communities to tell their stories

• Excellent organisational skills, keeping track of key events, planning content accordingly;

• Strategic and creative thinking on crafting narratives in support of campaigns and political activities.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME COMMUNICATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Communications Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

About Us

The Asian Resource Centre Croydon (ARCC) is a leading community anchor organisation established in 1999, dedicated to improving health, wellbeing, equality, opportunity and community resilience across Croydon and beyond.

For over 25 years, ARCC has worked alongside diverse communities to address inequalities, amplify community voice and create opportunities for individuals and families to thrive.

Through community engagement, advocacy, partnership working, research, capacity building and service delivery, ARCC supports residents to overcome barriers, influence decisions and access the support they need.

ARCC works collaboratively with local communities, the NHS, local authorities, voluntary and community organisations, funders, academic institutions and strategic partners to develop community-led solutions that improve outcomes and reduce inequalities.

As a trusted community organisation, ARCC is committed to:

• Community empowerment and participation

• Equality, diversity, inclusion and belonging

• Tackling health and social inequalities

• Partnership and collaboration

• Innovation and continuous improvement

• Delivering high-quality services and support

Project Overview 

Anchor & Bloom is a community-based programme delivered by ARCC to support women from Asian and minoritised communities who have experienced domestic abuse and related trauma. The project recognises that many women face barriers to accessing mainstream services due to stigma, language, cultural expectations and fear of judgement. Anchor & Bloom creates safe, culturally sensitive spaces where women can access support, rebuild confidence and begin their recovery.

The programme combines trauma-informed counselling, creative therapy groups and practical recovery workshops with community outreach and early identification of domestic abuse. Alongside direct support for survivors, the project works to reduce isolation and stigma by opening up conversations within the community and strengthening safe pathways into specialist services.

To deliver this work effectively, ARCC is recruiting two Project Coordinators to lead the Mental Health and Domestic Abuse (DASV) strands of the programme and two community champions. These roles will work closely together to ensure women receive safe, coordinated and culturally competent support throughout their journey.

Role Purpose

To coordinate and lead the mental health and recovery elements of the Anchor and Bloom Project, including trauma-informed counselling, creative therapy groups and structured wellbeing workshops. The postholder will ensure women accessing the programme receive safe, culturally sensitive and recovery-focused support, working alongside the DASV Coordinator where safeguarding or risk issues arise.

Key Responsibilities

• Programme Delivery & Coordination

• Coordinate delivery of counselling provision (CBT, EMDR and online sessions).

• Oversee creative therapy sessions including art, music and storytelling).

• Plan and coordinate structured recovery workshops focused on confidence, boundaries, healthy relationships and wellbeing.

• Manage participant intake, initial assessments and allocation into appropriate recovery pathways.

• Ensure sessions are scheduled effectively and delivered in safe, welcoming environments.

Operational Oversight

• Provide day-to-day operational management of sessional counsellors and creative facilitators.

• Work collaboratively with the appointed external Clinical Supervisor, who provides formal therapeutic supervision to counsellors.

• Monitor attendance, engagement and wellbeing outcomes.

• Maintain accurate records in line with confidentiality and GDPR requirements.

Safeguarding & Integrated Support

• Identify safeguarding concerns and share appropriately with the DASV Coordinator.

• Contribute to risk discussions and coordinated case planning where needed.

• Ensure trauma-informed practice is embedded across recovery activities.

Monitoring, Evaluation & Reporting

• Maintain monitoring systems and track agreed project outcomes.

• Contribute to reporting for funders and stakeholders.

• Support budget monitoring related to mental health delivery.

• Meet regularly with the DASV Coordinator to align delivery and ensure integrated support.

• To undertake any other tasks that are commensurate with  the  post  and  which reflect the needs of the organisation.

• Work toward equalities and diversity in all the activities carried out. 

Person Specification

Essential

• Experience coordinating mental health, counselling or wellbeing programmes.

• Strong understanding of trauma-informed practice.

• Experience working with survivors of domestic abuse or complex trauma.

• Experience working with culturally diverse or minoritised communities.

• Knowledge of safeguarding procedures.

• Strong organisational and communication skills.

Desirable

• Relevant qualification in counselling, psychology, social care or related fields.

• Experience managing or coordinating sessional staff.

• Multilingual skills relevant to local communities.

Our partner is an international non-profit and social enterprise working across Asia to improve access to essential health and rehabilitation services. They are now entering an important stage of organisational development and are seeking an experienced finance systems and project lead to lead an ERP system implementation, and help strengthen financial visibility, reporting, controls and decision-making across their global operations.

Key responsibilities

• Lead the selection, implementation and ongoing management of a new finance / ERP system across regional operations.
• Manage the full systems implementation process, including requirements gathering, vendor engagement, configuration, data migration, testing, training, go-live and post-implementation support.
• Ensure the system supports multi-country, multi-currency operations, donor and investor reporting, country-level management information and group reporting requirements.
• Strengthen financial reporting, budgeting, forecasting, variance analysis and performance reporting across country operations.
• Improve visibility of costs, margins, cashflow, financial drivers and operational performance to support decision-making.
• Work with country teams to strengthen financial controls, expense management, reporting processes and day-to-day operational finance practices.
• Build finance systems capability across country teams through training, mentoring and practical support.
• Support financial planning and systems design for new country operations, expansion and organisational growth.

Person specification

The successful candidate will bring:

• Strong experience leading finance systems, ERP implementation or significant financial systems improvement projects.
• A professional accounting qualification, or equivalent senior finance and systems experience.
• Strong financial management skills, including reporting, budgeting, forecasting, analysis and controls.
• Experience working across multi-country and multi-currency environments, preferably within an international not for profit organisation.
• Strong project management skills, including planning, delivery, stakeholder management, risk management and practical problem-solving.
• Experience supporting finance teams through change, including training, mentoring and building system adoption.
• Excellent communication skills and the ability to work effectively across cultures, time zones and different levels of finance capability.
• Experience working in South or Southeast Asia, or comparable international contexts, would be highly beneficial.
• Experience in organisations combining charitable, development, commercial or social enterprise objectives would also be helpful.

Ways of working

• The organisation is open to considering different working models, depending on the right person’s experience and availability. This could be a salaried appointment or a consultancy arrangement, and may be full-time or part-time.
• There is a defined overall budget for the role, and the final structure, time commitment and remuneration will be shaped around the preferred candidate’s experience, availability and proposed approach.
• The role is remote, with flexible working arrangements across time zones. Regular international travel to regional operations across South East Asia will be an important part of the role, with work-related travel expenses and per diems covered.

We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally. 

You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

OUR VALUES

Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the Operations Manager job specification attached document before applying for a full list of duties.

• Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.

• Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.

• Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.

• Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded. 

• People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.

• Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.

• Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.

KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.

• At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.

• Ability to manage multiple tasks and prioritise effectively to meet deadlines.

• Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.

• Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.

• Good knowledge of policies relevant to the operations of an organisation.

• Experience using Xero, Soldo or similar software for processing invoices and expenses.

• Experience maintaining accurate records and systems, with excellent attention to detail.

• Experience supporting recruitment, onboarding or volunteer coordination.

• Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.

• Experience in diary management.

• Excellent knowledge using Google Suite.

• Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.

• Excellent attention to detail and communication skills.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

Our client is a national charity dedicated to tackling anti-Muslim hate and supporting those affected by it. Through victim support, research, community engagement and policy influence, they work to challenge Islamophobia and create lasting change. They are now recruiting for an Interim Head of Helpline to oversee the day-to-day delivery of the the charity's anti-Muslim hate crime support helpline, ensuring the service is trauma-informed, victim-centred, and compliant with legal and ethical obligations. This role is initially a 6 month fixed term contract with possibility of extension.

As Interim Head of Helpline, you will manage the daily operations of the hate crime helpline, supervising a small team of a Helpline Advisors and Supervisors, overseeing rota planning and shift scheduling and handling complex case escalation and safeguarding. You will monitor call volume and produce impact reports and will ensure data protection and GDPR compliance. You will also manage critical relationship development with Police, CPS and other statutory agencies and civil society partners

To apply for this role, you must have demonstrable experience of managing support services (not necessarily helplines). You must have knowledge of hate crime, safeguarding, and equality issues, and will have the ability to manage rotas and staff teams effectively. You will be an excellent communicator with strong data management, and report writing skills, and will ideally have an understanding and knowledge of anti-Muslim hatred and Islamophobia.

To apply for this role, please initially submit your CV (in Word format) - cover letters are not required at this stage. Please only apply if you are available immediately or have no more than a 1 month notice period.

The charity & Prospectus are both committed to creating a diverse, inclusive and equitable workplace. We welcome applications from candidates of all backgrounds and particularly encourage applications from individuals with lived experience of the issues affecting the communities the charity serves. Recruitment decisions are made solely on merit, and reasonable adjustments will be provided throughout the recruitment process where needed.
 

HR and Governance Manager

Orbis UK
12-month Fixed-Term Contract
Circa £42,000 per annum (day rates will also be considered)
Hybrid working with an expectation of around 2 days per week in the office (typically Tuesdays and Thursdays, although flexibility is available)
Full-time (flexible working will also be considered), starting ASAP

Charity People is delighted to be partnering with Orbis UK to recruit for their HR and Governance Manager.

This is a fantastic opportunity for an experienced HR professional to join Orbis UK on a 12-month fixed-term contract, helping the organisation strengthen and embed excellent people practices while delivering key HR priorities.

This role is critical to supporting a highly performing group of staff and trustees as they seek to transform lives through the prevention and treatment of blindness. The role sits within the Business Support Team, which is responsible for the day to day running of the organisation and will be crucial in co-creating a revised HR strategy and ensuring that the organisation's compliance with key statutory and regulatory requirements are maintained, working with the Senior Management Team (SMT). The successful postholder will work collaboratively with the Director of Finance and Operations to meet these objectives, but also will have a central role in identifying opportunities for growth within the HR and Governance function to ensure that good practice, wellbeing and compliance work hand in hand with one another and is embedded within the ethos of the organisation for the benefit of its staff and, ultimately, the communities Orbis supports.

The Opportunity

Over the next twelve months, success in this role will mean:

• Completing and progressing key HR priorities across the organisation
• Reviewing, updating and embedding the HR handbook
• Supporting and advising the SMT to develop and deliver a strong HR strategy embedding best practice while continuing to build a positive, inclusive and high performing culture strongly aligned with Orbis' values.
• Support the Director of Finance and Operations to provide high-quality, responsive and effective support to the Orbis Board and its sub-committees.
• Supporting the continued development of an effective in-house HR function
• Provide a responsive problem solving and supportive HR service to colleagues across the organisation.
• Overseeing governance administration where required
• Line manage and work with the Business Support Administrator
• Working in close partnership with the Director of Finance and Operations to deliver both strategic and operational HR priorities

About You

We're looking for someone who can hit the ground running from day one. You'll be a knowledgeable and hands-on HR professional who combines strategic thinking with the ability to deliver operationally. You'll be comfortable managing multiple priorities and bringing structure, pace and confidence to a busy environment.

You'll have:

• Significant experience supporting and developing a HR strategy
• Good knowledge of UK employment law and HR best practice
• Experience leading organisational people projects and delivering tangible outcomes
• Experience supporting organisational culture and employee engagement initiatives
• Excellent stakeholder management and relationship-building skills
• A pragmatic, solutions-focused approach
• Experience managing or mentoring team members

Desirable

• Undertaking (or qualified) CIPD Level 5 qualification (or equivalent experience)
• Experience at an Executive Assistant level for governance matters
• Knowledge of the NGO sector. We are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn, or for someone who is keen to translate their HR experience into this broad and interesting role.

Interview Process

Interviews will be informal, conversational and focused on understanding your HR experience and approach. Interviews are expected to last approximately 30-45 minutes and, where possible, will be conducted in person.

Please note: We are reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible. Due to the urgent nature of this appointment, we reserve the right to close the vacancy early if a suitable candidate is identified.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Safe House Advocate to play a pivotal role in our Modern Slavery Service in London.

Sounds great, what will I be doing?

As a Safe House Advocate, you will provide high-quality emotional and practical frontline support to residents who have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation. You will manage a caseload of female survivors within the National Referral Mechanism, advocating on their behalf to ensure access to ECAT rights and supporting them to navigate complex systems. Your role includes conducting regular safeguarding risk assessments, maintaining detailed case records, and responding promptly to incidents or urgent issues to protect residents' safety and wellbeing. You will carry out daily, weekly, and monthly health and safety checks to ensure the accommodation remains secure, while also covering other safe houses as needed and supporting new staff members. Your responsibilities extend to liaising confidently with public and private services, writing official correspondence to agencies such as the Home Office, and keeping up to date with relevant legislation, policies, and child welfare considerations. Additionally, you will participate in team meetings, supervisions, clinical support sessions, and mandatory training, all while working to help survivors maintain positive and safe relationships with their children.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal Safe House Advocate will hold qualifications in Safeguarding Adults, Safeguarding Children, and Modern Slavery awareness, supported by practical experience in safeguarding vulnerable adults, incident management, and working within supported accommodation or housing management. They will be confident working independently through lone working and possess strong organisational skills to manage schedules and deadlines while prioritising urgent matters effectively. A thorough understanding of safeguarding issues, GDPR principles, and relevant legislation such as the Modern Slavery Act and the National Referral Mechanism is essential. The role requires the ability to complete administrative tasks accurately and efficiently, alongside proficiency in using multiple digital platforms including Word, Excel, Teams, Outlook, and case management systems. Knowledge of fire safety protocols is also important to ensure the security of the safe house environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Shannon Trust facilitator - HMP Bure
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Bure. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for the 11th September 2026

REF-230325

Salary:                £42,180 - £43,290 per annum
Location             London, United Kingdom (hybrid – min. one day per week in the office)
Team:                 Strategic and Commercial Partnerships Team
Line Manager:    Strategic and Commercial Partnerships Senior Manager     
Line Reports:      None
Hours:                35 hours per week
Contract:            Fixed term 24 months
Grade:                3A
Safeguarding:    Basic

The Vacancy

The Strategic and Commercial Partnerships Senior Adviser will support one of Start Network’s most exciting new areas of work. This role will be part of a new team, created in 2025, to scope, engage and manage relationships with strategic partners across the humanitarian ecosystem and beyond that will bring non-monetary added value in pursuit of our mission and vision for a locally led and proactive humanitarian system. Our ambition is to leverage partnerships to maximise the impact of our work, enhance our ability to influence system change, improve operational effectiveness and engage in the exchange of knowledge around our innovation ambition. The team will focus on strategic partnerships in areas such as – but not limited to- system change, innovation, disaster risk finance, humanitarian insurance, digital transformation, AI, and capacity strengthening. The team will also explore the value offer and commercialisation potential behind specific initiatives and services.

Based in the Business Development directorate, the Adviser will work closely with the Strategic and Commercial Partnerships Senior Manager to further strengthen the new function. The role will support on the external facing partnership development and management, whilst also playing a central role in ensuring the value-add catalyses inward impact at Start Network. As such, the role will engage with colleagues across the organisation and gain full insight into the full breadth of Start Network’s portfolio of programmes and initiatives. The role will also contribute to researching and analysing commercialisation potential and options for Senior Leadership consideration.

The successful candidate will have a strategic mindset and leverage their ability to creatively identify opportunities to maximise impact. They will be motivated by the opportunity to be proactive and take initiative. It will be key for the candidate to build strong relationships internally and externally, with excellent communication skills and an ability to convey complex ideas simply. They will also have strong organisational skills and be comfortable balancing multiple priorities.

KEY ACCOUNTABILITIES

Manage and Maximise Partnership Impact

• Build and manage a portfolio of strategic partners, including external engagement and  internal coordination with relevant teams
• Develop plans to maximise the impact of current partnerships, in line with our strategic priorities and mission, in collaboration with relevant teams
• Develop partnership governance agreements(e.g. contracts, Statement of Collaboration, and Memorandums of Understanding)
• Develop joint proposals to advance partnership potential, and manage subsequent budget and reporting obligations
• Manage delivery and project management of strategic partnership initiatives
• Act as key focal point to lead on communications related to partnerships, liaising with the Communications Team as necessary (e.g. develop case studies, briefs and external-facing material)
• Monitor partnership performance and strategic value-add

Prospecting & Partnership Development

• Research and identify prospective partners and engagement opportunities - particularly in the global south - that will add non-financial value to our mission and will help us accelerate our impact and system change ambitions
• Liaise with teams to identify gaps and opportunities for leveraging strategic partners in priority areas  
• Secure opportunities for engagement with prospective partners by developing and pitching ideas for collaboration. Prepare supporting material as needed and coordinate with relevant internal teams (presentations, pitches, briefings, engagement plans, etc)
• Build relationships and collaboration with academia, think tanks and other organisations that can strengthen our work and influence
• Manage the partnership assessment process for prospective partners by assessing strategic alignment, coordinating appropriate risk assessments/assurance reviews, and facilitate discussions with colleagues from relevant teams to guide decision-making
• Identify key events, forums and engagement opportunities for the team, and coordinate participation with managers, heads and directors based on strategic priorities and partnership needs
• Support the Senior Manager to manage, develop and formalise new partnerships

Research & Analysis of Commercialisation Potential

• Support data collection and analysis of key areas in which there may be potential for commercialisation, liaising with internal and external stakeholders
• Support the Senior Manager to undertake a competitor and stakeholder analysis, and feasibility assessment in shortlisted areas
• Contribute to the articulation of value offers and a menu of options for Senior Leadership consideration
• Support the Senior Manager in developing the commercial partnerships strategy and implementation plan
• Scope prospective partnerships in line with commercialisation ambitions

Elevate Function Service Offer 

• Act as primary focal point for socialising and advising on partnership processes across the organisation (engage team focal points, organise trainings/inductions, etc.)
• Support the continuous strengthening of the strategic partnership service offer and partnership development processes to guide internal ways of working, aligned with the Start Network mission and culture
• Maintain knowledge management systems to enhance visibility, coordination andinstitutionalisation of partnerships (e.g. ASANA Partnership Tracker and dedicated strategic partnership pages)
• Develop tools, templates and frameworks to support teams engaging with strategic partnerships
• Support the preparation of value offers for capacity strengthening internally, including but not limited to how strategic partnerships can be mobilised to support the Hubs
• Identify opportunities to collaborate across teams to amplify the effectiveness and visibility of our partnerships. For example:
  • Liaise with the assurance team to standardise partnership agreements and templates
  • Work with the communications team to develop innovative communication strategies and outputs to attract prospective partners, expanding outreach
  • Liaise with the MEAL team to do co-develop case studies to evidence impact
  • Coordinate with advocacy colleagues around sector-wide events and publications, identifying opportunities for strategic partnership engagement and outreach
• Promote a positive culture around strategic partnerships
   

START NETWORK CULTURE

· To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children

· A commitment to the Start Network vision, principles, values, and approach

· The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

Essential Skills and Experience

• Bachelor’s Degree or equivalent in a related field
• Experience in the humanitarian or development sector
• Experience managing or coordinating partnerships, contracts, or stakeholder relationships, particularly in a nonprofit, social enterprise, or business development setting
• Team player with the ability to build relationships and collaborate effectively with diverse stakeholders, and with a flexible and adaptable approach to working across teams and functions;
• Ability to adapt to evolving priorities and timelines, responding effectively to opportunities and stakeholder needs’
• Proactive self-starter and entrepreneurial mindset, with a willingness to organise own work and take initiative to identify opportunities
• Strategic thinker with the ability to interpret and synthesise information for decision-making
• Confident speaker with the ability to present complex information adapted for different audiences and represent Start Network externally to build partnerships
• Experience writing communication pieces or reports for external audiences
• Experience developing and maintaining knowledge management systems and templates/tools to strengthen processes
• Passion for Start Network’s mission and for developing partnerships in the Global South

Desirable

• Project management skills, or experience in coordinating programmes and projects.
• Experience working with commercialisation or social enterprise models and approaches
• Subject matter expert and/or experience working within priority strategic areas, such as system change, innovation, disaster risk finance, humanitarian insurance, digital transformation, and AI
• Experience in negotiating Memorandums of Understandings/contracts/partnership agreements
• Experience working in a multi-cultural or international setting
• Masters or equivalent in relevant subject

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

Looking for a social care role where you can use your judgement, build relationships and make a real difference to how people are supported?

We’re looking for a Trusted Assessor to work alongside adults with care and support needs and their families, carrying out strengths-based assessments and reviews and helping people find practical, personalised ways to achieve what matters to them.

This is a varied role combining assessment, problem solving, partnership working and relationship building. You’ll look beyond traditional services, exploring people’s strengths, relationships and community alongside formal support.

The role will include:

• Carrying out strengths-based Care Act assessments and reviews
• Developing person-centred support plans with individuals and families
• Providing clear and accessible information about care, support and local opportunities
• Working alongside health, social care and voluntary sector partners
• Maintaining accurate records and contributing to quality and performance monitoring

About us

Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.

We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.

We are part of One Bexley; a partnership of 8 local charities who have come together to support local people with care and support needs in new and creative ways. Working as a Trusted Assessor based in Bexley Mencap you will enable people to find the right support services that meet their needs and fulfil their personal goals, supporting them to maintain their independence for as long as possible and helping them to plan ahead.  You will do this by building trusting relationships with individuals and their families, identifying the strengths that they have as well as their support needs and linking people with existing services and networks in their local neighbourhood.

About the role

The Trusted Assessor supports adults with care and support needs through strengths-based assessment, support planning and review. You will work alongside adults with a learning disability and neurodiverse people to understand what is important to them, identify their strengths, assess eligible needs and develop personalised support plans that promote independence, wellbeing and positive risk taking. You will also help people understand Care Act processes, personal budgets and Direct Payments where appropriate, while working closely with health, social care and voluntary sector partners.

About You

You will share our commitment to putting people first, treating everyone with dignity and respect, and recognising the importance of listening to lived experience. You will ideally have experience of assessment, support planning or care coordination and be confident building trusting relationships with people from a wide range of backgrounds. Most importantly, you will believe in strengths-based, person-centred practice and enjoy working collaboratively to achieve better outcomes.

We are seeking a motivated and organised candidate with experience in social care, support planning or a related advice-based role. You will be someone who understands person-centred support and believes in helping people have real choice and control in their lives. We are looking for someone who genuinely cares about improving outcomes for people with care and support needs.

You will need to have excellent interpersonal and communication skills to build trusted relationships with residents. You will also need the confidence to explain complex information clearly, support people to understand their responsibilities, and manage a varied caseload effectively.

You will need to be approachable, solutions-focused and able to work independently. Strong organisational skills and good IT skills are essential to ensure accurate record keeping and effective case management.