Contract jobs

This role delivers a range of dynamic and engaging financial education programmes to young people, adults, and professionals. As part of our Programmes and Delivery Directorate, our Trainers love working with our participants; they’re the front line of our work, representing Money Ready’s exceptional programme quality in a range of settings.

This role will work with both children and adults across our programme suite and will require significant travel to our delivery locations throughout the area to deliver face-to-face sessions to diverse groups of learners. Occasional virtual sessions will also need to be delivered. We are proud of the quality of trainers we hire, and we have a good mix of people, including former primary and secondary teachers and youth workers.

You will be joining an excellent team who know their stuff, so there will be ample opportunity for you to learn and to provide feedback on where our programmes might improve. You do not need to be an existing expert on financial education; we will train you on everything you need to know. 

Job Title: Volunteer Experience Manager

Team: People and Culture

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £43,495 to £65,242. The salary on appointment will be set at the lower end of the pay range, to a maximum of £47,845 depending on the candidate's skills and experience. If you are on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

The Volunteer Experience Project aims to create a volunteering journey that is inclusive, engaging, and impactful, one where every volunteer feels welcomed, valued, and supported. A key focus is ensuring our volunteer community better reflects the diversity of the communities we seek to serve.

Our ambition is to grow our volunteer community by 10,000 people over the lifetime of our ten-year strategy, with a particular focus on engaging underrepresented groups:

• People living in communities ranked 1–5 on the Indices of Multiple Deprivation (the 50% most deprived communities)
• People from Global Majority backgrounds
• Women in leadership roles
• Volunteers with a sensory or physical disability

The project is already underway, and this role will bring the drive, expertise, creativity, and insight needed to help make it a success.

Context and purpose of role

The Volunteer Experience Manager is responsible for overseeing and enhancing the volunteer program within the Ramblers. This role involves recruiting, training, managing, and retaining volunteers, ensuring they have a meaningful and impactful experience. The Volunteer Experience Manager works closely with various departments to align volunteer efforts with the organisation’s mission and goals.

The role will report directly to the Head of People Experience.

Key responsibilities

Volunteer Recruitment and Onboarding

• Develop and implement strategies to attract and recruit a diverse pool of volunteers.
• Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.

Training and Development

• Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
• Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
• Organize workshops, seminars, and training sessions to foster continuous learning.

Volunteer Management and Coordination

• Ensure accurate records of volunteer hours, roles, and performance are maintained.
• Develop and implement policies and procedures for volunteer management.

Volunteer Retention and Engagement

• Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
• Organise events and activities to keep volunteers engaged and motivated.
• Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.

Program Evaluation and Improvement

• Monitor and evaluate the effectiveness of the volunteer program.
• Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
• Implement changes and enhancements based on feedback and best practices.

Collaboration and Partnership Building

• Work closely with teams to identify volunteer needs and opportunities.
• Build and maintain relationships with external partners and community organisations to expand volunteer resources.

Technology and Data Management

• Utilise technology track and manage volunteer information.
• Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
• Leverage communication tools and platforms to effectively engage with volunteers.

Impact: The Volunteer Experience Manager plays a critical role in enhancing the effectiveness and impact of the volunteer program. By creating a positive and structured environment for volunteers, they contribute significantly to the organisation’s success, the personal growth of volunteers, and the broader community. Leading to increased volunteer retention, optimised resource utilisation, and a stronger, more engaged community.

Other

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation.

The person

Qualification

• Relevant volunteer management qualification or comparable experience

Knowledge, Skills and Experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role:

• Knowledge of the value volunteers add, and the impact they bring to organisations.
• Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
• Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.

Skills

This section details the specific abilities and competencies required to perform the job

Effectively:

• Strategic Thinking: Ability to develop and implement strategic initiatives
• Communication Skills: Excellent verbal and written communication skills
• Interpersonal Skills: Strong relationship-building and influencing skills
• Analytical Skills: Ability to analyse data and use insights to drive decision-making
• Problem-Solving Skills: Proactive approach to identifying and resolving issues

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.

Personal Attributes

• Active Listener: Listens attentively to others and values their input
• Collaborative: Values and leverages diverse perspectives and skills within the team
• Adaptable: Able to adjust to new situations and challenges with ease
• Problem Solver: Proactively identifies issues and works towards effective solutions
• Analytical Thinker: Analyses information thoroughly and makes sound decisions.
• Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
• Mentoring: Willing to mentor and support the development of team members
• Innovative: Embraces new ideas and technologies to improve processes
• Ethical: Upholds ethical standards and integrity in all actions

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Job Title: Community Project Officer

Team: Ramblers England

Location: Hybrid (London Office)

*This role sits within a pay grade with a pay range of £22,155.20 to £34,913 (FTE £27,694 to £43,642). The salary on appointment will be set at the lower end of the pay range, to a maximum of £24,370 (FTE £30,463) depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

*The project will run for three years. The initial fixed-term contract will be for 12 months, with a potential extension for a further two years subject to funding.

Context and purpose of role

By 2034 Ramblers ambition is that everyone in England and Wales will be able to join a Wellbeing Walk close to where they live – for communities to come together and experience the health and wellbeing benefits of walking. This work is part of the strategic plan and business objectives of Ramblers GB.

The role will deliver the Walking Together Project across communities in north London, Slough and Reading. The role will engage directly with the most disadvantaged communities, where loneliness, social isolation and inactivity could be prevalent, through a ‘Getting Started’ Wellbeing Walks programme. This is a community delivery role to work with local communities to establish walks and find potential walk leaders within the community to sustain walking.

Key responsibilities

• Deliver the Ramblers Getting Started element of the Walking Together Project
• Maintain positive working relationships with local and regional partners to deliver the project
• Maintain positive working relationships with local members/volunteers
• Attend Community/Borough or Town Council, steering group and other partner meetings and events and use to deliver the project
• Ensure relevant policies and procedures, compliant with current legislation and in line with Ramblers’ approach, are supported
• Set up a total of four community walking programmes in the identified areas each year
• Deliver and coordinate training opportunities for the communities who sign up to the project
• Support the Community Development Officers in identifying further opportunities in the area
• Manage and record project expenditure
• Provide regular progress reports

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation

The person

Qualifications

Lowland Leader or working towards (Desirable)

Knowledge and Experience

• Experience working with a wide variety of groups and communities

• Excellent verbal and written communication skills with demonstrable attention to detail and the needs of different audiences
• Experience of successfully managing projects or programmes delivering against agreed objectives
• A proven track record in recruiting and working with volunteers
• Experience of designing and delivering training and support resources
• Excellent IT skills, including social media and web skills, and an ability to support others to use software and programmes
• Interest in/knowledge of walking/physical activity/public health

Ability to appropriately collect data for monitoring and evaluation purposes and collation of associated reports

Skills

• Ability to work with a range of internal and external stakeholders, including volunteers, managing requirements and expectations
• Ability to develop and lead a project with the related co-ordination, planning and organisational skills
• Excellent interpersonal skills with an ability to build strong relationships with a variety of stakeholders
• Skills to enable the leading of safe and inspiring group walks
• Facilitation and training skills – in-person and online
• Ability to diagnose problems, provide solutions and make logical, timely decisions
• Ability to work independently and collaboratively as part of a team to achieve common goals

Personal Attributes

• Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors
• Flexible and resilient with the ability to balance competing demands
• Willing to travel and spend some evenings and weekends working
• Willing to undertake training and professional development to ensure skills and knowledge are up to date

The Ramblers promote diversity and welcome applications from all sections of the community

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

The Junction is an out of hours service, open 365 evenings a year 4pm-11pm, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.

Main duties of the job

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve.

• Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations

• Expertise and Risk Management:Effectively manage risk and supporting positive risk taking.Conduct investigations in line with relevant policies

• KPIs and Data Excellence: To effectively record and evidence outcomes.

 

Who we are

Swindon and Gloucestershire Mindprovide advice and support to empower anyone in our local communities experiencing a mental health problem. We campaign to improve services, raise awareness, and promote understanding.

Our Vision:We will not give up until everyone experiencing a mental health problem gets both support and respect. Swindon and Gloucestershire Mind creates services where people are recognised, valued and supported.

You are joining a committed and skilled team and you will be working alongside people who are passionate about mental health care and support.

Our Values:

• SelflessnessWe will act in the best interests of the people we support.
• IntegrityWe will be principled in our work.
• ObjectivityWe will act and take decisions impartially and fairly, without discrimination or bias.
• AccountabilityWe will take responsibility for what we do and how we do it.
• OpennessWe will work and take decisions in an open and transparent manner.
• HonestyWe will be truthful and reliable.
• LeadershipWe will model Swindon & Gloucestershire Minds values and lead by example in demonstrating organisational behaviours.

Swindon & Gloucestershire Mind is committed to promoting equality, diversity and we ensure that we are an inclusive organisation, where diversity is valued, respected, and built upon. We are committed to compliance with relevant equality legislation, the Equality Act 2010, Codes of Practice, and relevant best practice guidance.

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.

Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

· Applicants in Scotland: Disclosure Scotland Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£37,500.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data.

The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems.

The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists.

The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery.

This is a 12-month fixed-term contract, with a potential 6-month extension.

Essential:

Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System
Previous history of supporting multiple business systems
Self-starter with good initiative
Well organised, methodical
Good Problem solving / analytical skills
Experienced in issue resolution
Excellent attention to detail
Success orientated
The ability to build relationships with key internal and external stakeholders

Desirable:

Experience working in an aligned sector to Look Ahead or an NFP
Civica Cx (Housing Management System)
CRM workflow solutions
Experience of software testing, including test script creation and UAT management

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

My client is a large, well established brand in the charity sector. Operating nationally, it works closely with a network of local partners, delivering services, advice, advocacy, and support aimed at enabling individuals to live well.

Never one to stand still, the organisation is constantly evolving to meet the needs of its users and is currently in the early stages of a strategic review.  As part of this change programme, they are now looking to recruit an interim Finance Director, to deliver on current projects as well as pave the wave for future transformation.

Key responsibilities:

• Lead the development and delivery of a robust and forward-looking finance strategy, ensuring long-term organisational sustainability, strong financial stewardship, and full regulatory compliance.
• Oversee budgeting, forecasting, long-term financial planning, and performance analysis, supported by the FP & A team.
• Direct all aspects of financial control, ensuring the delivery of high-quality external audits, transparent statutory reporting, and strong internal controls.
• Lead the continued optimisation of the organisation’s finance systems, including the current implementation of Business Central.
• Champion continuous improvement and simplification of financial processes, controls, and ways of working.
• Lead, and retain a high-performing, customer-focused Finance team.

Essential Experience & Qualifications

• Professional accounting qualification (ACA/ACCA/CIMA/CIPFA).
• Demonstrable experience of previously working in a large Not-for-Profit organisation at a similar senor level.
• Broad technical expertise across management accounting, financial accounting, charity accounting, and audit.
• Senior-level change and project management experience.
• Demonstrated ability to produce concise, accessible Board-level reporting.

My client offers a very flexible hybrid working policy.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.

This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.

The ideal candidate

To be considered for this role, you should be able to:

• Provide outreach and in-reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.

• Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.

• Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.

• Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.

• Promote harm reduction and recovery-focused approaches, ensuring that people are empowered in their choices.

• Maintain accurate records and contribute to monitoring and evaluation of the Reset service.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 27 December 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Prospectus are excited to be working with our client is dedicated to improving young people’s lives through the power of STEM. They believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face. They also facilitate the STEM ambassador programme, enabling 30,000 volunteers from more than 7,500 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.

This role is offered on a 12 month full-time maternity cover contract basis paying a salary between £29,000 to £34,000 per annum with flexible hybrid working arrangements at their London or York offices.

The post holder will work as part of the organisation's highly effective fundraising team, contributing towards their ambitious targets by managing relationships with a number of funders. They will work closely with each partner, ensuring an excellent partner experience, as well as ensuring the maximum benefit for the organisation is gained from each partnership.  There may be an opportunity to manage relationships with high-net-worth relationships in the future.

They are looking for a natural relationship builder who is passionate about fundraising and understands the pivotal role funders play in advancing their mission. They are looking for a candidate with a demonstrable track record in building and sustaining exceptional relationships with supporters and funders. The ideal candidate will have a passion for STEM education and a commitment to the vision and mission of the organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Post: Support & Integration Team Leader
Department: Support
Reports to: Support Service Manager
Location: ACH Birmingham
Salary: £ 34,277 per annum
Working hours: 37.5 hours a week
Contract: Fixed term / Maternity cover (12 months)

About ACH:

Our vision is to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious
lives.
ACH is a social enterprise comprised of a diverse group of strategists and researchers led by lived
experience. We provide tailored integration services that not only help individuals, but also disrupt the
systems that have entrenched inequalities in our society.
We have a track record of delivering effective support services that give refugees and migrants the tools
they need to succeed. In 2021 alone, we have helped 1000+ people to achieve their personal goals and lead
fulfilling lives in their new country.
By working with us at ACH, you will be supporting refugees and migrants to build a better, brighter future.

Purpose of job

The postholder will lead, develop and motivate a team of support practitioners to ensure that immediate
pastoral resettlement support packages are developed and delivered to meet the specific individual
needs of each tenant, which ultimately facilitates their moving towards living with a greater
independence.
To take overall responsibility for the successful running of the support service as agreed. In line with the
requirements of our regulatory bodies and company policies and procedures. To promote and ensure
high standards of support and involvement opportunities for our tenants.

Key Responsibilities

 Provide support, guidance and training to support team to ensure they are equipped with the
tools and skills to deliver high quality support and involvement programmes in their area. This
includes ensuring that ACH’s internal quality framework for Involvement best practice, and
relevant policies and procedures are followed. Train support team in Support Processes to ensure
that Support Plans, Risk Assessments, Reviews, Exit Interviews are carried out within the required
time frames. Carry out monthly one to one’s with staff and coordinate weekly staff meetings.
 To line manage staff team and act as the first point of contact and to effectively manage, supervise
and develop the support staff and any apprentices or volunteers.
 Support the Housing Team in receiving the new referral and these being processed to ensure
empty rooms are let. Work with the Housing Team to ensure that tenants are aware of their
responsibilities regarding rent payments and licence agreements.
 Work with other teams such as NCS and HIMILO to maintain effective internal referral procedures
for tenants to engage with wider ACH/HIMILO services.
 To maintain an excellent standard of safeguarding practice and awareness throughout the service
and staff team and to support staff on safeguarding issues. Working in line with ACH’s
Safeguarding Policy to follow up any safeguarding related issues and ensure they are dealt with
effectively with appropriate referrals to safeguarding boards, local authorities social services and
where necessary the Police.
 To provide and seek training, support and guidance for staff and to implement staff training
programmes. Ensuring all staff have completed any mandatory training and any training specific
to service delivery. Ensure that staff maintain Continuing Professional Development logs that
record trainings undertaken.
 Monitor support service ensuring that support plans and risk assessments are reviewed, evaluated
and updated regularly. To ensure all paperwork is completed to a high standard and clear and
concise records are maintained.
 Regular monitoring of Salesforce CRM, making use of data reports to ensure that support
outcomes are being reached. Carrying out quality audits of support service and report findings to
management and make recommendations for service improvements. To ensure best practice
through internal auditing and self-monitoring.
 Provide regular information and reports for Committee and other stakeholders in order to
demonstrate the impact of activities and outcomes achieved by the support team.
 Recruit, manage and motivate employees within the team, ensuring they are trained in the
performance of their duties and appraised of their performance; organise, supervise and monitor
their performance, thereby ensuring the provision of efficient, effective and high quality services.
Dealing with all personnel issues in conjunction with the HR Manager as necessary. Maintain
personal records on the HR database, manage holiday requests.
 Represent ACH professionally to external stakeholders.
 To work with the Head of Support to ensure effective administrative systems and procedures
relating to the effective running of the support service are in place.
 Manage designated caseload to a high standard keeping accurate records in CRM.
 If department is OISC registered maintain high quality case management system in line with OISC
Code of Standards.

Are you a proactive HR professional with a passion for employee relations, policy development and creating a positive workplace culture? We’re looking for a People and Policy Partner to join our People Team and play a key role in delivering a solution-focused, high-quality service across the organisation.

Job title: People and Policy Partner
Location: A short walk from Kings Cross
Salary £39k - £41k
Hours: 35 hours per week
Pattern of work: Hybrid

About the role
Working closely with the People Operations Manager and wider People Team, you will provide expert advice on a range of complex employee relations matters and drive continuous improvement in our people policies and processes. This role is central to shaping a fair, consistent and inclusive employee experience.
You will act as a trusted advisor to employees and managers, supporting them to navigate procedures confidently, while helping to modernise and enhance their suite of People policies.

Key responsibilities
Employee relations & policy
• Lead and manage employee relations activities, ensuring outcomes are fair, timely and legally compliant.
• Provide expert advice, support and coaching to managers on issues such as performance management, absence management, disciplinary matters, grievances, recruitment and flexible working.
• Review, develop and update People policies and procedures to ensure they remain current, effective and aligned with organisational needs.
• Support the delivery of People training and guidance across the organisation.
Operational support
• Provide day-to-day People advice by responding to queries, including through our central People inbox.
• Support People Team colleagues with administrative or transactional work as needed, including during periods of absence.
• Run regular drop-in sessions for employees and managers seeking People advice or guidance.
• Contribute to the continuous improvement and standardisation of People processes to enhance user experience.
Cross-organisational collaboration
• Work collaboratively with line managers and teams across the organisation to promote good practice.
• Provide induction and training on People systems and procedures.
• Act as a deputy Designated Safeguarding Lead when required.
Culture & values
• Promote equality, diversity and inclusion in all aspects of work and contribute to a dignified, respectful and supportive workplace culture.
• Support a positive, collaborative environment aligned with organisational values.

About you
• Solid generalist HR experience in a similar organisational environment.
• Strong understanding of employment legislation and its practical application.
• Experience working autonomously and handling complex or sensitive employee relations matters.
• Proven ability to influence, negotiate and build strong relationships at all levels.
• Experience writing and implementing People policies.
• Familiarity with People systems (e.g., iTrent) is an advantage.

If you are interested in applying for the position of People and Policy Partner through TPP Recruitment please send your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Purpose of the job 

 In UK Youth’s Impact department, we find, create and use evidence to respond to the needs and preferences of young people and the professionals who support them. We conduct research and evaluations to prove and improve the impact of youth work, and we co-design high-quality programmes and support offers that can be scaled. This new role will work across these areas, supporting research and evaluation projects with real implications for policy and practice. 

 Reporting to the Evaluation & Learning Manager, you will be responsible for supporting the delivery of a portfolio of research and evaluation projects. This will involve conducting research in-house and coordinating with external partners and the organisations we fund to build and share high-quality evidence. There will be opportunities to lead on fieldwork, data analysis, reporting and insight sharing with strategic guidance and hands-on support from other members of the team. 

 You will be organised, keen to develop your research skills and have a passion for working with data. You will support high profile research and evaluation projects, including the evaluation of the Adventures Away From Home Fund – a major, Government-funded outdoor learning programme. You can expect to support other projects, gathering and sharing insights from our network and young people and helping the team to work efficiently and effectively. 

Why work at UK Youth? 

We want all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving). Our strategy positions UK Youth to unlock youth work so that every young person in the UK can benefit. We work with a network that shares this ambition to build cross-sector understanding of youth work’s transformational potential, secure sufficient investment for sustainable provision, and help to embed effective solutions that will increase the quality as well as accessibility of youth work. Come and be part of this change. 

Responsibilities

• Evaluation and Learning

• Knowledge and Data Management

• Research and Horizon Scanning

Experience we're after

• Experience of managing datasets on digital platforms/software (quantitative and/or qualitative)

• Experience of leading or supporting quantitative and/or qualitative research and data analysis in any setting

• Experience of conducting literature reviews to analyse existing evidence on specific topics

• Experiencing of working across multiple projects and competing priorities and managing your time and tasks proactively

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Tuesday 6th January 2026 at 09:00am

Provisional Interview Dates: 14th and 15th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Purpose of the job

This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development programmes, and campaigns.

You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.

You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems.  You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.

In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.

 As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.

 

Why work at UK Youth?

UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.

 UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.

Role Responsibilities

• Designing Solutions

• Developing new business and funding propositions

• Embedding Human Centred Design

• Building a strong external network to support the Design team’s work

• Operations

Experience we're after

• Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities

• Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them 

• Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process

• Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments

• Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)

• Experience of commissioning and managing external design freelancers and consultants (desirable)

• Experience of designing and/or delivering professional development programmes (desirable)

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Sunday 4th January 2026 at 23:59pm

Provisional Interview Dates: 12th and 13th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About us:

Architects play a crucial role in our society. They design the buildings and environments where we live and work. The Architects Registration Board (ARB) is the professional regulator of architects. We maintain a Register to protect the public, so that anyone using an architect’s services, or a building designed by an architect, can be reassured that the design has been developed by an appropriate expert. Where serious concerns are raised about the conduct or competence of someone on our Register, we must take action to protect the public.

About the role:

An exciting opportunity has arisen within the ARB HR Team for an HR Officer who will act as a Business Partner to the organisation. You will be responsible for providing high quality advice and support in a variety of challenging and complex scenarios, supporting projects and delivering day-to-day operational HR activities.

This role is based in our London offices in Farringdon; ARB supports a flexible approach to hybrid working.

Responsibilities:  

• Reviewing current suite of HR policies and procedures, ensuring they are up to date, are compliant in relation to latest legislative and employment law requirements and are operationally fit for purpose 

• Identifying where new policies need to be developed 

• Developing a new and improved Employee Handbook 

• Developing manager training materials based on new policies and procedures 

• Working with the HR management team to pick up business partner activities that will include sickness absence management, performance management and resource planning 

• Part of the role will also be to provide operational guidance to managers when dealing with HR and employee relations issues 

• Building strong working relationships at all levels 

• Guiding and supporting the HR Administrator with HR activities as required 

Skills, Knowledge and Expertise 

You will have previous HR experience with CIPD level 3 at a minimum, working in a HR Business Partner dynamic, with exposure to HR and payroll systems as well a policy development. You must be confident advising on policies, procedures and ER matters with stakeholders; you’ll be organised, able to prioritise your own workload and be proactive. The right candidate should have strong communication skills and be able to develop a trusted relationship with various stakeholders and have a team orientated attitude. 

The closing date: Wednesday 10th December

Interview date: Wednesday 17th & Thursday 18th December via MS Teams

We will contact you once short-listing has been completed to advise you of the outcome of your application.

How to apply

Please ensure that you review the job description and person specification, and make sure you download the full application pack from the ARB website.

To make your application, you will need to submit the following documents:

• CV
• Supporting statement demonstrating your suitability for the role (your supporting statement must be no longer than 1,500 words providing details and demonstrable evidence of any relevant skills and experience you might bring to the role, as identified within the job description and person specification. (Please also include why you are interested in this role).
• Completed conflict of interest form, downloadable as part of the application pack.

The benefits of working at ARB include:

• A flexible working policy
• There is an entitlement of 27 days holiday per year plus UK recognised Bank Holiday.
• A bank holiday swap policy
• There are subsequent increases to entitlement to annual holiday according to length of service.
• A pension scheme with an employer contribution from 8% to 14%, depending on your own contribution
• A health cash plan and health insurance and a comprehensive benefits package
• An annual pay performance framework that supports pay and career development

Here at ARB, we are a small and diverse workforce. We want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.

About Us:
ARB is an independent professional regulator, established by Parliament as a statutory body, through the Architects Act, in 1997. We are accountable to government.

The law gives us a number of core functions:

• To ensure only those who are suitably competent are allowed to practise as architects. We do this by approving the architecture qualifications required to join the Register of architects.
• We maintain a publicly available Register of architects so anyone using the services of an architect can be confident that they are suitably qualified and are fit to practise.
• We set the standards of conduct and practice the profession must meet and take action when any architect falls below the required standards of conduct or competence.
• We set requirements for and monitor the continuous professional development that architects must undertake, to provide assurance to the public about the continuing competence of the profession.
• We protect the legally restricted title ‘architect’.
• We want a world in which the built environment inspires those who live and work in it, reflects the needs of society so that people are safe and can live well, and helps to tackle the fundamental challenges our planet faces.

The contribution that regulation can make to this overarching purpose may be small, but we recognise that architects and other professionals in the built environment can achieve their own goals, potential and outcomes only if we are delivering effective regulation.