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Service Designer
Location: Bromley
Salary: £250 per day
Vacancy Type: Contractor – Short-Term Project (1–2 days per week over 6 months)
About us:
Greener and Cleaner is a grassroots, community-led charity based in Bromley. Founded in 2019 by local residents, we support people and organisations to take practical action on climate change and sustainable living at home, at work and in their communities.
We have grown from a volunteer-led initiative into a thriving community charity, with thousands of engaged members and volunteers. We are a collaborative organisation, working closely with our team, volunteers and wider community to create inclusive, non-judgemental spaces that encourage learning, participation and behaviour change.
About the role:
We’re looking for a Service Designer to help us develop a new corporate-facing offer as part of our growing partnerships and corporate services.
This is a hands-on opportunity to shape a clear, scalable product or service that can be delivered to organisations, building on our existing workshops, training and engagement activity.
What you’ll do:
Project details:
Equity, Diversity and Inclusion
Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact.
How to Apply
We want to ensure the right person for the team, so please don’t allow imposter syndrome to get in the way of applying. If you think you would be a great fit, we’d love to hear from you, even if you don’t meet every requirement.
If you’re interested in applying, please click apply, where you will be redirected to our website. We will outline what we need from you there.
We look forward to hearing from you.
This is a pivotal role within the organisation, with real scope to grow sustainable income and further strengthen Leeds Baby Bank’s profile as a recognised and supported cause across Leeds. You will focus primarily on corporate partnerships, alongside community fundraising, generating both financial income and donations in kind (new and pre-loved items).
We are seeking a pro-active, dynamic, and strategic Corporate and Community Fundraiser to lead and grow our fundraising activity across Leeds. You will take ownership, build relationships quickly, and spot opportunities to grow support in ways that are practical, meaningful, and sustainable. The focus is on activity that delivers the greatest impact – financially and for the families we support – while prioritising work that creates long-term value.
This is an opportunity to join a growing, community-focused charity making a real difference to families across Leeds. You’ll be building on strong foundations, helping to shape and grow partnerships and community support, while contributing directly to the success of our Community Hub and wider delivery. We are a small, supportive team and are committed to creating a flexible and positive working environment where people can do their best work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England.
Job Description
As the Marketing & Communications Officer, you will be the driving force behind the day-to-day delivery of our marketing and communications activity. Working alongside the Marketing & Communications Manager, you'll be part of a small, ambitious team that delivers high-quality marketing and communications with creativity, pace and purpose. Your primary focus will be creating engaging content, managing our digital channels and delivering campaigns that increase footfall and raise the profile of Cambridge Science Centre.
This role requires an agile, proactive generalist who enjoys turning ideas into action, taking ownership of everything from social media and web updates to print production, paid promotions and promotional events. Whilst the Marketing & Communications Manager leads longer-term strategic priorities, you'll work together to build the infrastructure that underpins a high-performing function, including asset libraries, streamlined workflows and efficient processes.
Your work will be fundamental to helping more people discover and engage repeatedly with Cambridge Science Centre. Through an audience-focused, data-informed approach, you'll promote our visitor centres in Cambridge and Wisbech, increasing footfall while creating compelling content that inspires families, schools, funders and corporate partners.
Success in this role will depend on building strong relationships across the organisation and working collaboratively with managers, engagement teams and external freelancers to bring campaigns to life. Development opportunities will open in tandem with the Charity’s growth, with the potential to explore strategic planning, campaign development, media relations, and community outreach in the future.
Ultimately, you will play a critical role in shaping how people see, experience and remember Cambridge Science Centre. We're looking for someone who is curious, creative and eager to learn; someone who enjoys contributing ideas, takes pride in delivering high-quality work, and is excited to grow their skills as part of a small but influential team.
Key Responsibilities
1. Channel Management & Content Delivery
● Plan, create and schedule organic content to drive engagement on social channels, primarily Meta and LinkedIn
● Set up and monitor paid digital and social advertising campaigns, tracking growth metrics
● Keep the WordPress website up to date by refreshing copy, uploading news, and optimising pages
● Coordinate, write, and distribute email newsletters tailored to families, schools and corporate partners
● Maintain online and print placements to maximise reach and organisational awareness
● Support communications cascades, tracking and logging regional press, media and other profile-raising coverage
2. Campaign Execution & Production Coordination
● Execute advertising campaigns to maximise footfall at our Cambridge and Wisbech Centres during seasonal peaks and holidays
● Capture, edit and organise photo and video content to build media library
● Collaborate with internal delivery teams to identify opportunities that illustrate impact, working with stakeholders to form compelling content
● Design basic assets on Canva and liaise with external freelancers on advanced artwork/video
● Ensure marketing materials and content align with strategy and values, maintaining brand consistency and ensuring time and cost efficiency
● Manage the print pipeline of physical marketing assets (leaflets, banners, posters, flags etc), managing the process from design to delivery and maintaining quality and stock levels
3. Operational Infrastructure & Project Support
● Assist the Manager in researching, setting up, and rolling out processes and systems that ensure consistency and efficiency
● Organise and label media assets in compliance with necessary consent and GDPR requirements
● Provide communications and marketing support to delivery, programme, community and business support teams
Person Specification
Essential Criteria
● Experience: At least 2–3 years working in a marketing, communications, or digital content role with responsibility for advertising campaigns
● Copywriting: Excellent written communication skills, able to adapt tone across formats (website blogs, social media posts, emails) for diverse audiences
● Social Media: Hands-on experience managing social media channels with a focus on authentic, human-centric engagement
● Digital Tools: Experience running paid social media ads and executing segmented email marketing campaigns
● Platform literacy: Comfortable using WordPress (CMS) and basic design software like Canva or Adobe Creative Suite
● Data & Analytics: Familiarity with Google Analytics or social media native insights to interpret campaign performance
● Organisation: Exceptionally organised, flexible, and comfortable prioritising tasks in a fast-paced environment
● Collaboration: Proven ability to collaborate with internal colleagues, external freelancers and corporate partners
● Approach: Personable and energetic with a genuine enthusiasm for people and community engagement and a commitment to equity, diversity, and inclusion
● DBS: Able to achieve a satisfactory enhanced DBS check
Desirable Criteria
● Education/Training: Formally trained in marketing with a solid understanding of core principles and best practices across digital and traditional channels
● Sector knowledge: Experience working within a registered charity, educational setting or visitor attraction
● Multi-media Skills: Basic video editing experience using tools like CapCut, iMovie or similar mobile/desktop video software
● Brand Consistency: Experience in brand management, ensuring consistency of tone, visual identity, and messaging across all communications and platforms
● Design Layout: Trained or experienced in design layout, with the ability to create visually engaging materials that align with brand guidelines and communicate key messages effectively
● Budgeting & Efficiency: Comfortable working within set budgets and developing processes for increased productivity and cost / time efficiency
● Local Network: Knowledge of the East of England regional media landscape and community networks
● STEM Interest: A genuine interest, passion or curiosity in science, STEM education and interest in staying informed about global developments in science, technology, engineering, and maths
● File Management: Experience with organising digital assets using file management systems or shared project drives
● Working with Freelancers: Experience in creating design briefs and liaising - from concept to final delivery - with third party suppliers on production of videos, printed assets or other collateral
● Driving Licence: Full clean driving license
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Royal Borough of Kensington and Chelsea.
Sounds great, what will I be doing?
The main purpose of this role is to provide good quality housing related day to day support to service users with a range of complex needs in line with client led actions identified in their support plans.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring excellent interpersonal and relationship management skills, with strong written and verbal communication. You will be a creative problem-solver, able to manage conflict and deliver multiple priorities to tight deadlines through effective organisation and planning. You will have experience engaging residents in co-produced activities and events, using a range of approaches to deliver person-centred support and promote independence. You will be confident motivating service users to achieve their goals, with a working knowledge of welfare benefits. Strong literacy and numeracy skills are essential, alongside a clear understanding of safeguarding and the ability to respond appropriately. Flexibility to travel and work across services when required is also important.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.
This is an exciting time to join NICE, as we build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.
We are looking for a candidate to support the fundraising and communications team to ensure the effective administration of all fundraising activities and to maintain and develop the Fundraising database as we move towards a new platform.
To apply for this role please send your CV with a covering letter, outlining why you would like this role.
We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Worker to play a pivotal role in our Criminal Justice Service in Streatham
Sounds great, what will I be doing?
Step into a role where your confidence, compassion and professionalism truly matter. This role supports the operations of an Approved Premises working with high-risk offenders. Responsibilities include engaging with residents, helping prepare meals, supporting sentence plans with probation and police partners, and assisting with admin and activity delivery. The role involves enforcing curfews and drug/alcohol testing requirements, maintaining safety, cleanliness, and well-being at the premises, and ensuring accurate and timely record-keeping. Staff are expected to model respectful behaviour, follow operational procedures, and contribute to a positive, enabling environment in line with Hestia and Ministry of Justice standards.
You'll thrive as part of a supportive team, leading by example and getting involved in practical day‑to‑day tasks such as cooking, gardening and shared activities that help create a stable and enabling environment. Your awareness of safeguarding issues and your ability to respond appropriately will be central to keeping people safe and supported. If you're someone who combines empathy with authority, adaptability with professionalism, and teamwork with initiative, this role offers the chance to make a meaningful difference every day.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The role requires the capacity to maintain firm boundaries and use authority appropriately while working pro‑socially and positively with others, alongside an understanding of the emotional and behavioural impact of trauma and the ability to support people who may display a wide range of emotions, behaviours and communication challenges. It calls for strong engagement and communication skills, a flexible and responsive approach, and an optimistic belief in people's capacity to change. You'll need to learn quickly, gather information effectively and make defensible decisions, as well as accurately receive, process and record detailed information within confidentiality requirements. Working as part of a team is essential, leading by example and taking a practical, hands‑on approach to tasks such as cooking, gardening, household duties and leisure activities. A solid understanding of safeguarding issues and the ability to address them appropriately is also key.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Job Title: Employment Consultant (Northeast VALOUR)
Location: Home-based (within 1 hour travel to Durham) with regular travel across the Northeast
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We have been successful in becoming a delivery partner within the national VALOUR initiative, supporting the employment strand of the programme. This enables us to widen our impact for veterans and their families by ensuring individuals are supported into meaningful and sustainable employment, using an approach that is tailored to their specific needs.
We are seeking a passionate and person-centred Employment Consultant to join our team to deliver VALOUR in the Northeast. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
Why The Poppy Factory?
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.
For an informal conversation to find out more about this role, please call Keiron Coombs.
The closing date for this vacancy will be 2 May 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 8 May 2026, with second stage interviews scheduled for 13 May 2026. Please ensure you are available on these dates, as it’s not always possible to reschedule.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
IT Manager
Salary: £18,484 - £25,878 (pro rata); FTE (35 hrs per week): £43,131
Location: Letchworth Garden City (hybrid – office one day a week)
Part time (15 - 21 hours a week, spread over three days)
Permanent
Flexible working considered
Are you passionate about IT, and have led the maintenance and support of IT in a small/medium-sized charity or business? Are you looking for flexible working patterns? Do you want to make a genuine difference to people living with MS. If so, we’ve got a perfect role for you.
Join our friendly team
We are looking for someone with strong IT operations and cybersecurity expertise, who wants to lead our charity’s use of IT. The ideal person would have done a similar role previously and is a strong communicator and team player. You would know the right IT for an organisation of our size and help our people use it. You would know when to get hands on, when to manage suppliers, and how to provide leadership. You would relish flexible working patterns, and have a close connection to MS. You may not have all the right skills, but if this speaks to you, we encourage you to apply.
Our charity
MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
This role manages MS Trust’s IT stack – including setting the right strategy for IT, ensuring we have strong governance and value-for-money in our use of IT, manage IT deployment and supplier relationships, lead on cybersecurity and business resilience, encourage innovation through the use of our software platforms, and maintain all the right documentation. We are looking for that combination of IT expertise and strong people skills.
What we can offer
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equity, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 9am on 20 July 2026
First Interviews: 6 August 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
ABOUT SAT-7 UK
SAT-7 UK is part of an international Christian media ministry. Through our partnership with SAT-7 International, we bring life changing joy to the people of the Middle East and North Africa through powerful, faith-filled television and digital media programmes, supported in the UK through prayer, giving and influencing to bring about change.
SAT-7 UK has grown a faithful supporter base across the UK. However, we recognise the need to better establish who we are and what we do in the hearts and minds of UK Christians. We want to raise our profile and deepen the support and active engagement we receive from existing and a new generation of supporters, to increase the impact of SAT-7’s ministry across the MENA region and in the UK.
ABOUT THE ROLE
This is an exciting opportunity for a skilled writer and communicator to tell the stories of SAT-7 and the people of the MENA in fresh and powerful ways. You’ll be working in a fast-paced, creative environment as part of the Communications & Marketing Team, delivering high quality content across a range of platforms. You’d be writing engaging podcast and video scripts, powerful viewer testimonies, inspiring articles for our website or print magazine and attention-grabbing email copy. You’ll be one of the main points of contact with our international office and Middle Eastern TV studios, gathering and repurposing impactful stories and resourcing the wider UK team.
All of this would support our 5-year strategic outcomes:
1. To see an increased and actively engaged support base giving regularly to sustain the work of SAT-7, so that SAT-7 UK is raising a sustainable £4M with over 3,500 donors.
2. Supporters and funders have a deepened understanding of the challenges faced by Christians and the people of the MENA region, and impact of SAT-7, to create opportunities to pray, engage and partner for change.
KEY RESPONSIBILITIES
GENERAL RESPONSIBILITIES
SPIRITUAL LEADERSHIP
ABOUT YOU
Essential Skills and Abilities Required
Desirable Skills and Abilities
HOW TO APPLY
We’d love to hear from you! To apply, please visit our website before sending a covering letter, CV and full application form.
Growing Church in the Middle East and North Africa, confident in Christian faith and witness, serving the community, contributing to society & culture
The client requests no contact from agencies or media sales.
First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
Team Administrator
We are seeking an enthusiastic, proactive and motivated administrator who would like a varied role. The successful candidate will provide cross-departmental support and administrative support for our small team. There is real scope for the candidate to shape the role and gain experience from involvement in various organisational projects. This is a fantastic opportunity to join an encouraging, consultative, dedicated and supportive team and be part of the work of an inspirational organisation.
Contract
Permanent; 3 days (21 hrs per week). We will be flexible on hours worked each day and the days worked e.g. splitting 21 hours over four or five days.
Salary
£16,817 (£28,028 FTE). First Give is committed to paying the London Living Wage.
Location
Hybrid, in our North West London office with one day per week at home. We can be flexible regarding the specific days, but these will be fixed once agreed.
Annual leave
20 days annual leave (inclusive of 5 pro-rated bank holiday days).
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We aim to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about


The client requests no contact from agencies or media sales.
Who we are
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £45 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
About the Role
As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.
This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.
You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.
Key Responsibilities
Represent the charity’s voice, uphold brand guidelines and act as the charity representative
Maintain a safe, positive and inclusive group environment
Identify, report, escalate and signpost all safeguarding concerns
Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience
Motivate, encourage and support participants throughout their challenge
Maximise registration conversions and fundraiser activation
Work independently, manage your own time effectively, use strong initiative and correct any errors promptly
Follow clear processes and maintain high standards of accuracy
Identify, solve and diffuse issues within the groups
Engage with participants using a warm, friendly and informal tone
Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)
Use your personal Facebook profile to moderate groups and build genuine relationships
Post engaging daily content provided by Social AF
Manage registrations using GivePanel or similar platforms
Workload & Peak Periods
Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.
We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.
Working Pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions. For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
Start moderation from 9am (or earlier)
Monitor activity throughout the day
Complete a final check before 9pm and be present to sign off at 9pm
Adhere to our sub-3-hour response time
Person Specification
Essential Criteria
Minimum 3 years’ professional fundraising experience
Excellent written communication
Strong attention to detail
Ability to work independently and manage your own time
Confident problem‑solver with the ability to multitask
Warm, personable communication style
Receptive to feedback and committed to keeping high standards
Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile
Desirable
Events or individual giving experience
An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges
Experience using GivePanel
Experience managing Facebook Groups
Training & Expectations
Attend compulsory training and monthly team meetings
Join moderation briefings
Stay up to date with new processes and training
Be present and responsive on Slack during working hours
Interviews: Wednesday 5th & Thursday 6th August
Compulsory training: Tuesday 11th and Wednesday 12th August (10am–2pm)
Start date: Week commencing 24th August
Please read the full job description before applying, including the example (on the following page) showing how hours can be split across the 9am-9pm period, before submitting your application. Applicants who do not meet the essential criteria or who do not answer the questions below in their covering statement will not be considered for an interview.
Please submit your CV and a covering statement answering the following:
What aspects of your fundraising experience and personality would lend themselves to this role? (150 words or less)
How would you see this role fitting alongside your other commitments?
If you are shortlisted at this stage, you will be asked to complete an online task in advance of being invited to an interview.
The client requests no contact from agencies or media sales.
Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.
As part of the social prescribing team, you will work in partnership with community organisations, health and social care and statutory services to provide a social prescribing service to people aged 60 and over, and/or self-identifying as a carer of an older person living in the London Borough of Southwark. The role will be based at our Stones End Day Centre, from partners' sites across the borough, in clients' homes and in other venues that clients' might choose.
We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.
Employee Benefits:
AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.
This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of working as part of a team and are seeking a new challenge then get in touch!
The role is 21 hours per week.
Due to the number of applications we may not be able to respond to all unsuccessful applicants.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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HR Lead
Are you driven by the belief that every woman deserves the chance to shape her future, no matter her past?
We are an award‑winning national charity, the UK’s only employment charity dedicated solely to supporting women with convictions.
Driven by our vision of a society where no woman is held back by her past, we work to ensure every woman has the support, encouragement and opportunities she needs to reset her life and thrive.
We challenge misconceptions about women with convictions and raise awareness of the issues that often sit behind women’s offending. At the heart of our work is a simple belief: a conviction should never define a woman’s future.
About the role
We’re looking for a new HR Lead to build on our existing policies and processes and take our inclusive, and high-performing culture to the next stage. As HR Lead, you will be integrated across the organisation, working at both strategic and operational levels to develop our people practices. You will have experience across the HR spectrum but will be especially skilled at coaching managers, undertaking employee relations casework, recruitment, developing organisational culture, and implementing equity, diversity and inclusion within HR practices. Your ability to build trusting relationships with a wide range of people will set you apart, as will your passion for the work we do.
What we offer
You’ll be joining a supportive, values‑driven team who care deeply about the women we work with. Alongside a competitive salary, we offer flexible working, a generous holiday allowance, wellbeing days and time off for your birthday.
Flexibility
Our London-based staff operate on a hybrid model, working from our office at London South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays, with the remainder of the week worked from home. Full-time staff are expected to attend the office on both days, while part-time staff are required to attend on one of these days only. We also have staff based outside London who work fully remotely.
The HR Lead role is a two-day-per-week position. We would like the postholder to work from the London office on either Monday or Tuesday (or both days if preferred), with flexibility over when the remaining hours are worked, provided there is a consistent working pattern each week.
Safer Recruitment
Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of everyone who undertakes work for us is the first step in fulfilling this commitment.
All positions at Working Chance are offered subject to the following conditions:
Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here to support, so we welcome applications from people with lived experience. For more information, please take a look at our Recruitment of People with Lived Experience Policy below.
While we recognise the growing role of AI tools, we believe that your genuine insights and experiences are key to understanding who you are and the value you can bring to our organisation. Therefore, we strongly encourage applicants to provide personal answers that reflect their own thoughts and reflections. Your individuality matters most to us, and AI-generated answers may limit your opportunity to stand out.
To support women to create purposeful lives through helping them to build careers, and to educate and inspire employers to embrace inclusive hiring.
The client requests no contact from agencies or media sales.