Permanent Jobs

The IT 1st Line Support Analyst will play a key role in enabling the organisation in fulfilling its goals through providing a best-in-class support service to its employees.

This role will be responsible for the delivery of initial technical support for hardware and software issues and requests, completing system upgrades, onboarding new employees, and maintaining on site AV equipment. In addition, this role will give the opportunity to support a wide range of technologies as well as working on key projects.

As the IT 1st Line Support Analyst has a critical role in supporting the needs of the business, we would be looking for the successful applicant to be in the office 4 days per week.

Main duties and responsibilities of the role:

Provide initial technical support, troubleshoot, escalate.

· Complete initial troubleshooting of all tickets raised with the IT team.

· Document troubleshooting steps and progress and/or call closure details within the ticketing system.

· Appropriately prioritise tickets based on urgency and impact.

· Feedback to wider team on ticket trends or common issues occurring.

· Escalate tickets where appropriate to 2nd Line Support.

· Basic Active Directory administration.

Maintenance and setup of meeting room equipment.

· Complete setup of IT equipment for key meetings.

· Regularly conduct checks of meeting rooms.

· Maintain documentation and “how to” guides on meeting room equipment and setup.

IT inductions and employee onboarding.

· When required, perform IT Induction for new employees.

· Process new starter tickets as per the new starter process.

· Complete setup of new starter hardware, software and user account.

General.

· Assist other members of the IT department in ticket completion and project related tasks.

· Maintain IT hardware and software inventory systems.

· Assist ARUK employees to adhere to IT policies and Security guidelines.

· Fulfil requirements of the Leaver Process.

· Complete desk moves and setup of new desks within head office.

· Maintain printer consumables and stock levels.

· Continuously develop professional knowledge and expertise, to ensure up to date knowledge is relevant to the role.

· Undertake any other relevant duties and projects delegated by the Head of IT, in line with the responsibilities of the post.

 

What we are looking for:

· Relevant experience in an IT related field

· Knowledge of Windows operating systems and Microsoft Office 365.

· Experience with IT support principles.

· Knowledge of Active Directory.

· Experience in providing 1st Line IT Support.

· Demonstrates initiative.

· Ability to build relationships, strong team player.

· Excellent communicator – able to build rapport and has excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity, an ability to learn and prioritisation skills.

· Ability to explain complex IT information to all stakeholders.

· Has a “can-do” attitude and is committed to delivering results and strives for continuous improvement.

· Demonstrates logical thinking; innovative personality; able to see the bigger picture and short/long term vision.

· Strong ethical standards and a high level of personal integrity.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 23rd June 2024, with interviews likely to be held week commencing the 1st July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Permanent part time opportunity – 18.5 hours per week across 3 days: either Mon, Tues and Weds, or Tues, Weds and Thurs.

The role operates within the community covering Oxfordshire (South Oxfordshire, Oxford City and Vale of the White Horse) and includes working time from home, and from our office in Reading.

Starting salary range: £12,373 to £15,122 pro rata per annum depending on experience (£24,745 to £30,243 full time equivalent)

Make a difference in the lives of children affected by domestic abuse. PACT's Bounce Back 4 Kids (BB4K) team is growing, and we need a passionate individual to join us in this innovative programme.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. Sadly, the demand for our programme continues to rise. We supported 223 families in 2023 through individual and group therapeutic support sessions.

We are recruiting a Support Worker to be a guiding hand for children and families on their healing journey.

At PACT, we offer:

· A chance to use your skills to directly impact a vulnerable community.

· A supportive and collaborative work environment where your contribution is valued.

· The opportunity to learn and grow professionally alongside dedicated experts in trauma recovery.

· The immense satisfaction of knowing you're making a lasting difference in children's lives.

Please visit our website for more details and to complete your application, also contact details if you would like an informal conversation about the role or to arrange a visit to our office and meet the team before you apply.

Closing date: 9am Monday 08 July 2024

Interview date: Thursday 18 July 2024

We look forward to hearing from you!

We particularly encourage applications from those with personal or work experience in the field of domestic abuse who meet the essential requirements for the role.

We continuously look to progress the ways in which we bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries.  These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period.  All opportunities are based in the UK.

About us:

Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.

Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.

Location: Remote based in Oxfordshire

Key duties:

· Recruiting, training and providing ongoing support to volunteers

· Working with the children and young people to assess their service requirements

· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service

· Looking at opportunities to engage and work with services to identify care leavers and independent visitors

· Reporting and discussing all safeguarding concerns with the service manager

· Completing initial assessments and matching volunteers to young people

· Raising the profile of the Independent Visitors and Care Leavers service

Our ideal candidate:

· Has qualifications relevant to the role

· Has experience of working with children and young people.

· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)

· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences

· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers

· Can generate reports and make presentations

In return we offer a range of benefits including:

· Pension contribution up to 5%

· Death in service insurance

· Employee assistance programme

· Bluelight Card

· Cycle to work scheme

· 23 days of annual leave + bank holidays (increases after 2 years of service)

·        Salary Sacrifice

· Healthcash plan

· Professional development

We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

Are you passionate about making a difference and supporting others to achieve their individual employment goals? Are you looking for a role that offers flexibility and immense job satisfaction?

We want you to put that passion to great use supporting people with substance Use issues to find paid employment as part of their recovery and improving their lives.

So why not apply for the role of IPS Employment Advisor at Richmond Fellowship today?

What’s in it for you?

This is a fantastic opportunity to really make a difference in people’s lives and develop your own skills at the same time, whilst keeping your clients at the heart of everything you do. A steppingstone for future progression, this varied and fulfilling role will see you work alongside the treatment teams within the service and receive training from both Richmond Fellowship and the IPS platform. Alongside a generous base salary, we also offer fantastic flexibility with the opportunity to arrange your own working schedule as well as training, development, and progression opportunities.

What will I be doing?

Day to day you will be supporting clients with Substance Use support needs to find and sustain paid employment as a key element of their recovery - engaging with employers and building good working relationships with Treatment teams along the way. You’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

We are looking for:

• Experience of working in a customer facing environment e.g. Customer Services, Social Care, Hospitality, Sales etc

• Experience of working in a performance target driven environment

• Willingness to travel locally and dedicated to working in the community. 

This is a permanent full‐time post at 37.5 hours a week.

So, are you ready to take on this rewarding role that comes with some great benefits? To apply click the apply button. 

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in the East Riding of Yorkshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering the East Riding of Yorkshire. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata for part time employees
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; midnight on 23rd June 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training.

Regional Sessional Shop Assistant

Permanent

0 Hour Contract (as and when required)

£12.00 per hour

Location - Ipswich, Beccles, Poringland and Norwich Shops

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for a Regional (Peripatetic) Sessional Shop Assistant to cover four of our shops in Norfolk and Suffolk. These shops are Ipswich, Beccles, Poringland and Norwich. You will need to have access to your own transport or if not, there would be a requirement to use public transport to fully cover these shops. All travel expenses would be covered.

Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Managers to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Tuesday 2nd July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 18th June.

Interview date to be confirmed.

IN2

We are seeking a passionate and experienced Team Administrator to provide comprehensive administrative support across our service delivery and fundraising sides of our charity.

We are an independent charity supporting people in Wiltshire. Our low-cost services are accessible for everybody in our community. Wiltshire Mind is now entering a new phase of our work, expanding traditional services across the county, and introducing innovative mental health and wellbeing support to our communities.

As a member of our small team, you will play a key role in being the first line of contact for many of our enquiries and also ensuring the essential administration work that helps keep us running.

About the role:

This is an exciting, yet demanding new role for Wiltshire Mind, as we try to reach more people with our support across our county.

The Team Administrator is the first point of contact for our charity, so this is an important role in demonstrating our values, through the professionalism of our work. We rely on our Team Administrator to communicate effectively and efficiently internally and externally with a range of stakeholders from clients and delivery partners to trustees to funders.

We are a small charity, where everyone works together to deliver the very best we can in mental health support for our beneficiaries. Having an interest or lived experience in mental health is helpful, as empathic communication with our clients is important.

Time management is critical, as is the ability to demonstrate organisational skills to deal with a multitude of tasks. If you like to be kept busy and can work at pace – this role may be ideal for you. Strong IT skills are of benefit too, as we use a number of systems to collate, record and report on our work. We also link to other IT systems. A working knowledge of the Microsoft 365 suite would be crucial, including PowerPoint, as our successful candidate will be helping produce reports and materials which will be seen by many others.

As well as general on-the-job training, the Team Administrator will also be required to train for the following key roles of First Aider and Fire Warden, representing our office in Trowbridge.

Key Responsibilities:

· Liasing with and booking counselling sessions for adults and young people

· Maintaining client records and data on our Client Management System

· Producing data and reports on our service delivery performance

· Arranging our Support Groups, and liaising with our volunteers who help run them

· Financial/accounts administration, including keeping track of project expenditure

· Handling incoming general email correspondence

· Answering telephone calls from our new and existing clients

· Organising meetings and producing agendas and minutes

· Help arrange and attend occasional fundraising events and representing Wiltshire Mind (about 3 per year)

· Contacting donors and fundraisers and answering correspondence relating to their fundraising activities

· Building relationships with our community to support our work

· Organising social media and other local publicity work

· Liaison with our IT providers

· Maintain our e-files, ensuring our document control processes are up to date and working closely with our Business Support Lead to maintain our governance records

· Work closely with our Business Support Lead to keep our policies up to date

Qualifications and Essential Skills:

· Administrative skills

· Interest in raising awareness and funds for our charity

· Flexibility

· Ability to learn quickly and take on tasks outside your skill set

· Willingness to do routine tasks

· Interpersonal skills

· Organisational skills

· Social media and IT skills

· Confidence working with people from diverse backgrounds.

Support Administrator 

Project Support Administrator (ISVA) Client Navigator

Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse.  We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline.  Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?

Independent Sexual Violence Service (ISVA) 
Client Navigators

We are looking for a hardworking and motivated person with a ‘can do’ attitude to join our ISVA Team. You will be first point of contact for client referrals, follow ups and queries into the ISVA Service at Yellow Door. You will process referrals and be responsible for making initial calls to clients entering the Service. You will use our Client Management System to ensure client records are maintained and updated. For the role you must have strong customer service, organisation and administration skills with an excellent attention to detail. 

We care about the wellbeing of our team and offer training and reflective practice. 

We pride ourselves on being an inclusive place to work, where everyone can feel they belong and has something valuable to contribute.  For this reason, we warmly welcome applicants from all parts of our rich and diverse community, particularly those from under-represented groups.

Please note there is no closing date for this post, we will keep the vacancy open until we have successfully appointed to the roles. Once your application has been reviewed we will contact you if you have been shortlisted for an interview.

Yellow Door works across Southampton & Hampshire and is based near central Southampton with free staff parking and opportunities for professional development. We operate a TOIL system to support flexible working.

All successful candidates will be subject to safer recruitment procedures, including an enhanced DBS check.

Location: Southampton 
Contract: Full Time, Permanent 
Up to 37.5 hours pw (part-time considered)
Salary: £22,308 to £24,586 FTE 

REF-214 520

About the role

As part of the Development Team, you will be joining our existing Individual Giving Assistant to work together to provide administrative support for the Trust’s income generation activities, including processing new supporter records and memberships/ donations, data entry, providing high-level supporter service to existing and new supporters, supporting our donor stewardship and development activities.

This role directly helps to protect nature by securing vital resources and enabling people to take their own action for wildlife.

How do we support you?

We offer a great benefits package with a range of employee schemes, including generous annual leave, flexible working, excellent learning and development opportunities, wellbeing support and much more.

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our staff team is enthusiastic, friendly and committed to making a difference.  

Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Assistant Shop Manager on a part time (with some flexibility) permanent basis for our new Boutique charity shop opening soon on the Lisburn Road in Belfast.

About Us:

Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.

About the role:

To be responsible for the effective operation of the shop in the absence of the shop manager, to include:-

- Coordinating day to day running of the shop
- Optimising sales
- Maintaining effective stock processing and merchandising
- Managing and training shop volunteers
- Cash & banking
- Ensuring compliance with Trading Standards and Health and Safety

About you:

As Assistant Shop Manager you will have the opportunity to be part of a small, but dedicated and successful retail team. You’ll be a highly motivated self-starter who takes full ownership of your role. You will lead and support the Shop Volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.

This is an exciting time for you to join Concern Worldwide (UK) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.

Equality, Diversity and Inclusion:

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

Concern Charity Retail in Northern Ireland:

There are currently seven Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second is in Holywood Co. Down. The remaining four are standard charity shops and are situated in Ballycastle, Newcastle, Ormeau Rd. Belfast, Andersonstown and Antrim Rd. Belfast. We are entering an exciting new phase of our retail shop expansion programme.

CONDITIONS OF APPOINTMENT

Deadline: 19th June 2024

Concern (UK) reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date.

The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.

It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. The Assistant Shop Manager would be recruited on the basis that they could provide flexible cover if required across the 2 or 3 of our Belfast shops.

The part time Assistant Shop Manager will work 2 days per week plus an additional 26 days annum, to provide holiday cover of an additional 3 days per week over 5 weeks, plus 11 floating days for support over public holidays or emergency - total 0.50 FTE.

Appointment will be subject to a six-month probationary period

Apply Now

Location: Belfast
Contract Type: Permanent Part Time
Closing Date: 19 June 2024
Salary From: £21,840 - £24,267. It is company policy to start new employees at the beginning of their pay band.

REF-214 440

Part time (30 hours per week) permanent post

Based in Reading with hybrid flexible working arrangements

Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)

We have been at the forefront of adoption services for over 60 years, working with local authorities across the country.  With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds and provide a range of Adoption Support services to families to support them on their adoption journey. 

We are delighted to have secured funding to set up and establish a robust impact and data collection process and database so that clear outcomes can be measured and collected for the different areas within our adoption support services. This is a new role and the postholder will play a key part in delivering on this work.

Working alongside Adoption Support colleagues, the Database Officer will be responsible for maintaining the accuracy of the database, ensuring data is kept up to date as well as inputting, monitoring and evaluating data and service user details.  They will also contribute to the collection of feedback and case studies from service users.

The Database Officer will produce comprehensive and tailored reports using both qualitative and quantitative data, derived from the new monitoring and evaluation system.  These evidence-based reports are produced for a variety of audiences and will contribute to evidencing the effectiveness of PACT’s adoption support services.

We are looking for someone with previous experience in an administrative support role, with database and/or data capture administration experience.  To succeed in this role, you will be proficient in producing reports from a database with a keen eye for accuracy and detail and have strong data analysis skills with an ability to derive meaningful insights.

If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description, also contact details for an informal discussion about the role.

Closing date: Tuesday, 11th June 2024

Interview date:  Thursday, 20th June 2024

We look forward to hearing from you!

Please do not submit your CV, only completed application forms will be accepted.  No agencies please.

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries.  These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period.  All opportunities are based in the UK.

We are looking for a Lending Administrator to help us support our work lending to churches and charities across the UK.  The role is critical in ensuring that the administration of the team is managed and organised to a high standard, helping to maintain accurate and up-to-date records, as well as providing a great customer service to those we serve. The role holder will contribute to a culture of collaboration, transparency, and excellence, while building and maintaining relationships across the organisation with a friendly, approachable and can-do attitude.

You will have the opportunity to have a huge impact! By using your administrative knowledge and experience to support work across the organisation, this drives Kingdom impact and enables Stewardship to continue to be a part of God’s plan of generosity and gospel hope. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

BACKGROUND

The British Institute of Radiology (BIR) is a membership organisation, a multidisciplinary society and a registered charity (no: 215869). Its mission is to bring together all the professions in radiology, oncology and allied medical and scientific disciplines to share knowledge and educate the public, thereby improving the prevention and detection of disease and the management and treatment of patients.

JOB SUMMARY

We are seeking a skilled and dynamic individual to join the British Institute of Radiology (BIR) as an E-Learning Assistant. In this role, you will collaborate closely with BIR staff to support, develop, and utilize learning technologies in alignment with the educational mission of the institute. You will play a vital role in assisting with the creation, maintenance, and delivery of e-learning resources tailored to the needs of professionals in the field of medical imaging. The post holder will work with faculty and BIR staff in the support, development and use of learning technologies to support the educational mission of the BIR. 

KEY Responsibilities

• Assist in utilising a variety of training tools, including webinars and videos, to deliver educational content effectively, ensuring it aligns with the learning objectives and audience needs.
• Provide support to the E-Learning Manager and Video Producer in the design, development and management of the online learning elements including layout, tools, templates, authoring and processes, contributing innovative ideas and insights to enhance effectiveness and user experience.
• Serve as the primary point of contact for e-learning-related inquiries, including sales enquiries. Responding promptly and effectively to resolve issues and provide guidance on utilizing e-learning resources effectively.
• Collaborate with staff to understand content requirements and assist in transforming it into interactive and engaging e-learning resources.
• Assist in updating e-learning content within the institute's CRM (Customer Relationship Management) system, specifically within the Online Learning Library and the Posters and Clips platform, to ensure accuracy, relevance, and compliance with industry standards and best practices.
• Contribute to providing solutions for problems specific to BIR educational activities.
• Support development and implementation plans and timelines in collaboration with BIR staff to enable the phased introduction of e-learning opportunities.
• Provide support for BIR members and staff in the use of the e-learning technologies, enabling the creation and management of learning materials.
• To undertake any other duties, appropriate to the role, as required.

Permanent role
Job Ref: V504
Hours: 21 hours
Salary: £15,000 - £16,075 (£25,000 FTE)
Start date: ASAP
Location: Homebased
Closing date: 24th June 2024  
Interview date and Location: w/c 1st July 2024, Microsoft Teams

About Volunteering Matters

At Volunteering Matters we bring people together to overcome some of society’s most complex issues through the power of volunteering. This builds stronger communities and enables everyone to thrive.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. As a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Hounslow Allies

It is the statutory duty of all Local Authorities to offer independent visitors for children in care. In Hounslow the Independent Visitors Service is called Hounslow Allies. Funded by Hounslow Corporate Parenting Department, it has been running for over 15 years. Hounslow Allies recruits, trains, and support adults from the local community to become befrienders to children aged 8-16 who are in the care of Hounslow Council and have infrequent or no contact with siblings who are also looked after children. Independent visitors befriend, guide, advise and encourage children, engaging them in a range of activities to help build self-esteem and develop new skills and interests.

Role Purpose

To deliver all aspects of our Hounslow Allies project, ensuring it achieves its aims, objectives, outcomes and targets. The post holder will work closely with a range of departments with the Children’s Services department of Hounslow Council and volunteers to ensure that we are consistently offering new independent visitors to children in care and supporting those that are already matched.

Key Duties & Responsibilities

- To effectively deliver the service to ensure the project meets its agreed targets and milestones.

- Maintain effective relationships with stakeholders and local authority staff at a day-to-day level.

- To ensure volunteers are recruited, appropriately trained and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.

- To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.

- To join the National Independent Visitor Network and deliver Hounslow Allies in line with the national quality standards.

- To work with your line manager to ensure project expenditure is in line with the budget.

- To maintain accurate administration for all aspects of the project.

- To manage accurate administration for all aspects of the project.

- To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

- To implement and maintain appropriate risk assessments management processes.

- To prepare progress updates and twice-yearly impact reports for both internal and external purposes.

- To develop relevant information to promote and raise the profile of Volunteering Matters locally.

- To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Hounslow Allies.

- To comply with the applicable Health and Safety and Safeguarding regulations.

- To contribute to joint working and teamwork across Volunteering Matters.

Skills & Qualities

- Excellent written and verbal communication skills.

- Excellent organisational skills and the ability to prioritise a demanding and developing workload.

- Evidence of good administrative and IT skills and the ability to maintain project monitoring administrative records.

- Ability to assess risk and carry out risk assessments.

- Confident networking and building/maintaining effective working relationships with colleagues, stakeholders and partners.

- Ability to work flexibly to effectively deliver the service.

- Willingness to learn how Children Service works.

- The ability to motivate, enthuse and empower yourself and others. 

Experience Required

- Working or volunteering directly with children.

- Supporting/training volunteers.

- Understanding of and commitment to Equal Opportunities.

- Understanding of and commitment to GDPR and confidentiality.

Employee Benefits

Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:

- Fully flexible working

- Unlimited annual leave, to achieve a positive work-life balance

- Cycle to Work scheme

- Interest free season ticket loan (public transport)

- Competitive and supportive maternity/adoption/family leave provision

- Competitive and supportive sick leave provision

- Access to our free Employee Assistance Programme

Location

This role is flexible and will be homebased or within the Hounslow County Council office. You will require good internet access to enable remote working, and a suitable home office/workspace. IT equipment and infrastructure will be supplied. There will be an expectation to travel to Hounslow in the role regularly.

Our Values & Way of Working

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.